KR20060116076A - System and method for processing of missing number - Google Patents

Abstract

A system for processing a missing number and a method thereof are provided to search for a recommended number from prestored call connection history and phone numbers and to offer a guide message including a missing number notification and a recommended number for reducing annoyance to input a phone number of a receiving side terminal when a call connection is retried even though a user inputs a wrong number of the receiving side and tries to make a call connection with the wrong number. A system for processing a missing number comprises a controller(210), a database(250), a missing number message manager(220), a recommended number searching unit(230) and a guide message sending unit(240). The controller(210) controls an overall operation of the system. The database(250) stores information related to the missing number process system including phone numbers, registered by using a wired/wireless user terminal, and call connection history information under a control operation of the controller(210). The missing number message manager(220) transmits a missing number guide message, if a missing number message is received from a wired/wireless communication network, to the terminal which tries to make a call connection. The recommended number searching unit(230) searches phone numbers and call connection history information, matched with the terminal user information, by using the missing number, checks whether there exists a terminal number conforming to a preset condition, and extracts a recommended number satisfying the preset condition if the missing number message is received from the missing number message manager(220). The guide message sending unit(240) sends a guide message, including the recommended number and missing number notification information, to the wired/wireless user terminal.

Description

System and Method for Processing of Missing Number

 1 is a diagram showing a connection relationship between a number processing system and a communication network according to the present invention;

2 is a view showing a detailed configuration of a batch processing server according to the present invention;

3 is a flow chart for explaining an embodiment of a process for processing missing numbers according to the present invention.

<Description of the symbols for the main parts of the drawings>

10: mobile communication terminal 100: mobile communication network

200: number processing server 210: control unit

220: number message management unit 230: reference number search unit

240: guide message transmission unit 250: database

251: user information DB 253: call history DB

The present invention relates to a missing processing system, and more particularly, to a missing processing system and method for notifying a user when a call connection attempt is made by incorrectly entering a called party number in a wired or wireless terminal.

When a user attempts to make a call connection using a mobile communication terminal or a wired terminal, a wrong input of a called party number often occurs in a wired or wireless terminal.

If the wrongly entered number is already assigned to another user, the user is connected to the called party other than the called party to whom he / she wants to connect. In addition, when a wrongly entered number is a missing number that is not assigned to another user, the user listens to the missing guide message transmitted from the communication network.

On the other hand, if the user enters any one of the called party number to enter less or incorrectly entered into another number, the user must re-enter the called party number from the beginning to the wired or wireless terminal to retry the call.

The present invention has been made to solve the above-described problems, when the called party number transmitted from the called party's wired and wireless terminal when the call connection request is missing, it provides the user by extracting the recommendation number expected to be the correct number from the previously stored information There is a technical problem to provide a batch processing system and method.

The present invention for achieving the above object is connected to a wired and wireless communication network, when a call connection attempt is a defect processing system for informing the error of the called terminal number transmitted from the wired and wireless terminal,

A control unit controlling the overall operation of the number processing system; A database storing information related to the number processing system including at least one or more telephone numbers registered by a user using a wired or wireless terminal and call history information for the user under the control of the controller; A failure message management unit for receiving a failure message transmitted from the wired / wireless communication network, and transmitting a guide message from the database to a wired / wireless terminal of a user who has attempted a call connection under the control of the controller; Upon receiving the number message from the number message management unit, under the control of the controller, the phone number and the call history information matching the wired / wireless terminal user information attempting to make a call connection using the number are searched from the database. A recommendation number search unit which checks whether there is a terminal number corresponding to and extracts a recommendation number matching a preset condition; And a guide message transmitter configured to generate a guide message including the recommendation number extracted by the recommendation number search unit and missing notification information on the call connection under the control of the controller and transmits the guide message to the wired / wireless terminal of the user.

Another embodiment of the present invention is connected to a wired / wireless communication network and uses a connection processing system for reporting an error of a called terminal number transmitted from a wired / wireless terminal when a call connection attempt is performed, wherein the connection processing system uses a wired / wireless terminal. At least one phone number to register and a database for storing the call history information for the user,

A first step of receiving a missing message transmitted from the wired or wireless communication network; Search the telephone number and call history information matching the wired / wireless terminal user information attempting to connect to the call using the number from the database to check whether there is a terminal number that meets a preset condition, and matches the preset condition. Extracting a recommendation number; And a third step of generating a guide message including the recommendation number extracted in the second step and missing notification information on the call connection and transmitting the generated guide message to the wired / wireless terminal of the user.

The dismissal processing service disclosed in the detailed description of the present invention is applied to all call connection requests attempted from a wired terminal and a mobile communication terminal. Let's do it.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

BRIEF DESCRIPTION OF THE DRAWINGS It is a figure which shows the connection relationship of the number processing system and communication network by this invention.

The call processing system receives a call message and a phone number of the user stored in advance when the call message is received from the mobile communication network 100 when a user inputs an incorrect called party number to the mobile communication terminal 10 and requests a call connection. And a number processing server 200 for searching for and extracting a recommendation number matching a predetermined condition from the user and providing the number to the user.

Here, the preset condition is a condition for searching for a recommendation number that matches at least a predetermined number with a wrong number entered by the user.

In the detailed description of the present invention, the number processing server 200 discloses to manage both the user-specific call history and the user-specific phone number, but the server-specific call history and the user-specific phone number are separate from the process-processing server 200. It is also possible to manage each in.

2 is a diagram showing a detailed configuration of a batch processing server according to the present invention.

As illustrated, the number processing server 200 includes a controller 210, a database 250, a number message management unit 220, a recommendation number search unit 230, and a guide message transmission unit 240.

In more detail, the controller 210 controls the overall operation of the defect processing server 200 to provide at least one recommendation number to the user when a call connection request is attempted to an incorrect called party number.

The database 250 stores information related to the number processing server 200 under the control of the controller 210. The database 250 stores personal information of a user who subscribes to the number processing service and at least one or more telephone numbers registered by the user. A user information DB 251 and a call history DB 253 for storing call history information for each user.

Here, the call history stored in the call history DB 253 is information collected from a configuration for storing and managing the call history between the calling party and the called party among the configurations in the mobile communication network 100.

Upon receiving the missing message transmitted from the mobile communication network 100, the missing message manager 220 transmits a guide message including a recommendation number to the mobile communication terminal 10 that attempted to connect the call under the control of the controller 210. The recommendation number search unit 230 transmits the missing message.

When the recommendation number search unit 230 receives the missing message from the missing message managing unit 220, the telephone number corresponding to the wired / wireless terminal user information that attempts to make a call connection using the missing number from the database 250 under the control of the control unit 210. The number and the call history information are searched to determine whether there is a terminal number that meets a preset condition, and a recommendation number that matches the preset condition is extracted. Here, the preset condition is a condition in which the number and the number of the preset number match.

For example, if the number is 123-4568 and 123-4567 and 123-4569 are stored in the database 250, the recommendation number search unit 230 extracts both 123-4567 and 123-4569, and the user. Have them guide you.

Then, when the user selects any one of the at least one or more terminal numbers displayed on the mobile communication terminal 10 by inputting a preset code, the mobile communication network 100 uses the selected number to make a call between the calling party and the called party. Try to connect.

The guide message transmitter 240 generates a guide message including the recommendation number extracted by the recommendation number search unit 230 and missing notification information on the call connection under the control of the controller 210, and moves the user's movement. Transmit to communication terminal 10.

3 is a flow chart for explaining an embodiment of a process for processing missing numbers according to the present invention.

Upon receiving the missing message transmitted from the mobile communication network 100, the missing message manager 220 transmits a guide message including a recommendation number to the mobile communication terminal 100 which has attempted a call connection under the control of the controller 210. The number message is sent to the recommendation number search unit 230 (S101).

Subsequently, when the recommendation number search unit 230 receives the missing message transmitted in step S101, the telephone number and the call history information matching the mobile communication terminal user information that attempts to connect the call using the missing number from the database 250 are searched. In operation S103, the controller 130 determines whether there is a terminal number corresponding to the preset condition and extracts a recommendation number that matches the preset condition (S103). Here, the preset condition is a condition in which the number and the number of the preset number match. In addition, the recommendation number search unit 230 extracts at least one recommendation number from the database 250 to allow the user to select any one of the plurality of terminal numbers.

Thereafter, the guide message transmitter 240 generates a guide message including the recommendation number extracted in step S103 and missing notification information on the call connection and transmits the guide message to the user's mobile communication terminal (S105).

In the detailed description of the present invention, only the call connection request attempted by the mobile communication terminal has been described as an example. However, the present invention can be applied to a call connection request attempted by the wired terminal.

As such, those skilled in the art will appreciate that the present invention can be implemented in other specific forms without changing the technical spirit or essential features thereof. Therefore, the above-described embodiments are to be understood as illustrative in all respects and not as restrictive. The scope of the present invention is shown by the following claims rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.

As described above, even if the user attempts to make a call using an incorrect called party number, the user's call processing system and method retrieve a recommendation number from a previously stored call log and a phone number and include a guide message and a recommendation number. Because it provides, the user has the advantage of reducing the hassle of re-entering the called party number from the beginning when reconnecting the call.

Claims (4)

A fault processing system for informing an error of a called terminal number transmitted from a wired or wireless terminal when connected to a wired / wireless communication network and attempting to make a call, A control unit controlling the overall operation of the number processing system; A database storing information related to the number processing system including at least one or more telephone numbers registered by a user using a wired or wireless terminal and call history information for the user under the control of the controller; A failure message management unit for receiving a failure message transmitted from the wired / wireless communication network, and transmitting a guide message from the database to a wired / wireless terminal of a user who has attempted a call connection under the control of the controller; Upon receiving the number message from the number message management unit, under the control of the controller, the phone number and the call history information matching the wired / wireless terminal user information attempting to make a call connection using the number are searched from the database. A recommendation number search unit which checks whether there is a terminal number corresponding to and extracts a recommendation number matching a preset condition; And A guide message transmitter configured to generate a guide message including the recommendation number extracted by the recommendation number search unit and missing notification information on a call connection under the control of the controller and transmits the guide message to the wired / wireless terminal of the user; Loan processing system comprising a. The method of claim 1, The preset condition is, The number processing system, characterized in that the condition that the number and the predetermined number or more match. A number processing method using a number processing system connected to a wired / wireless communication network and reporting an error of a called terminal number transmitted from a wired / wireless terminal when a call connection is attempted, wherein the number processing system includes at least a user registration using a wired / wireless terminal. A database storing one or more telephone numbers and call history information for the user; A first step of receiving a missing message transmitted from the wired or wireless communication network; Search the telephone number and call history information matching the wired / wireless terminal user information attempting to connect to the call using the number from the database to check whether there is a terminal number that meets a preset condition, and matches the preset condition. Extracting a recommendation number; And A third step of generating a guide message including the recommendation number extracted in the second step and missing notification information on the call connection and transmitting the generated guide message to the wired / wireless terminal of the user; The missing processing method comprising a. The method of claim 3, wherein The preset condition is, The number processing method, characterized in that the condition is a condition that the number and the predetermined number or more match.

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