KR20060098113A - A system and method for providing emergency service - Google Patents

Abstract

The present invention relates to an emergency rescue service providing system and a method for quickly identifying and responding to the location of a person in an emergency situation, the present invention is to manage the mobile terminal and the location information of the mobile terminal, the emergency An emergency rescue service providing system including a control system for processing a situation when a situation occurs, the control system comprising: a GIS server for providing map information; A location information server that receives location information from the portable terminal and stores the location information and provides location information of the ward; A database that stores personal information of the ward, and history and salvage processing history information of the ward; An automatic answering system (ARS) for supporting a voice call between the mobile terminal of the guardian and the guardian and the operator; And connected with a plurality of operator terminals, and when an emergency occurrence signal is transmitted from the portable terminal of the protected person, grasps the current location of the protected terminal, receives map information of the corresponding area from the GIS server, and identifies the identifier of the portable terminal. The control server extracts personal information of the guardian from the database, notifies the operator, and controls the automatic answering system according to the operator's voice call request to request a call to the guardian's mobile terminal.

Emergency, emergency, rescue, outbreak, rescue, mobile

Description

A system and method for providing emergency service

1 is a block diagram of the entire emergency rescue service providing system according to the present invention.

Figure 2 is a detailed block diagram of a mobile terminal according to the present invention.

3 is a processing flowchart in the control server according to the present invention.

The present invention relates to a system for providing an emergency rescue service and a method thereof, and more particularly, when an emergency occurrence signal is received by a control center by operating a mobile terminal possessed by a subscriber in an emergency situation, the location of the current mobile terminal and the identity of the subscriber The present invention relates to an emergency rescue service providing system and method for identifying information and promptly acting.

In particular, the conventional emergency notification system for monitoring elderly people or persons with disabilities who require medical care or nursing care, and checking safety, performs the following process.

First, the protector voluntarily operates a predetermined button of the mobile terminal to notify the control center of the emergency situation, and the control center checks safety by talking to the protector.

Secondly, the sensors installed in the portable terminal regularly monitor the various operations associated with the daily life of the ward, and automatically notify the control center of the occurrence of abnormality when the operation is not detected.

Third, the caregiver manually calls the control center to check the caregiver's safety and calls the caregiver to check safety.

As another method, when the emergency notification button is operated, the current location information measured by GPS is notified to the control center, and the control center can determine the current location of the emergency situation notification person from the location information and take action.

Korean Patent No. 288735 proposes a service network that allows a guardian to inform a guardian or guardian group of the emergency situation along with the location using a CT2 terminal or to identify the guardian's status if the guardian desires it.

Patent No. 288735 outputs an emergency call signal informing of an emergency, an emergency call originating terminal that makes a call when a call is connected, an exchange system that receives an emergency call request signal and connects a call, and an identification code of an emergency call originating terminal. A terminal number storage unit to which at least one counterpart terminal number is mapped and a location information storage unit to which location information is mapped by base station identification code, an emergency call database for managing emergency call originator information, and an emergency call originating terminal identification An emergency call originator management system that extracts a code and a base station identification code and generates caller information including corresponding party terminal number and location information of an emergency call originating terminal corresponding to the terminal identification code and the base station identification code; Receives caller information, corresponding to the terminal number Emergency call management system for generating a call, a short message transmission service center for receiving location information and converting into a short message, wired / wireless exchange system for receiving a counterpart terminal number, connecting a call for a conference call, and receiving and outputting a short message. Receive a short message, and displays the caller information including the location information of the emergency call originating terminal, and comprises at least one receiving terminal for supporting a call with the emergency call originating terminal.

However, such a conventional emergency rescue service providing system cannot continuously manage the current location information of the ward, and moreover, it is not possible to quickly identify the ward of the ward in the event of an emergency.

Therefore, the present invention is to solve the problems of the prior art as described above, the present invention can continuously check the location information of the ward, and emergency rescue service providing system that can quickly identify and cope with the location of the ward in the event of an emergency And a method thereof.

The present invention for achieving the above object, an emergency rescue service including a mobile terminal of the protected person having an emergency button and the position location function, and a control system for managing the location information of the mobile terminal, and processing it when an emergency occurs A providing system, said control system comprising: a GIS server for providing map information; A location information server that receives location information from the portable terminal and stores the location information and provides location information of the ward; A database that stores personal information of the ward, and history and salvage processing history information of the ward; An automatic answering system (ARS) for supporting a voice call between the mobile terminal of the guardian and the guardian and the operator; And connected with a plurality of operator terminals, and when an emergency occurrence signal is transmitted from the portable terminal of the protected person, grasps the current location of the protected terminal, receives map information of the corresponding area from the GIS server, and identifies the identifier of the portable terminal. Extracts the personal information of the guardian from the database, notifies the operator, and controls the automatic answering system according to the voice call request of the operator to request a call to the portable terminal of the guardian. .

In addition, the method according to the present invention for achieving the above object comprises a portable terminal of the protector having an emergency button and the position positioning function, and a control system for managing the location information of the portable terminal, and processing it when an emergency occurs An emergency rescue service providing method in an emergency rescue service providing system, comprising: a first step of identifying personal information of a guardian using current location information of a guardian's mobile terminal and an identifier of the portable terminal when an emergency occurrence signal is received; A second step of notifying the occurrence of an emergency while displaying the identified current location information and personal information on a map corresponding to the identified current location of the protected mobile terminal; A third step of transmitting the current location information and the personal information of the ward to the mobile terminal of the rescuer in the neighborhood where the emergency occurred; And a fourth step of storing the processing result in a database when the processing result is received from the rescuer.

Preferably, the control server, when the emergency situation occurrence signal is received from the mobile terminal of the protected person, sends a response signal to the mobile terminal and requests location information.

Preferably, the control server transmits the current location information and the personal information of the assured requestee to the portable terminal of the asylum in the neighborhood of the asylum, and stores the salvage processing result in a database.

Preferably, the control server transmits a short message informing the occurrence of an emergency situation to the mobile terminal of the guardian stored in the database.

Preferably, the control server controls the automatic answering system to conduct a multi-party call between the mobile terminal of the guardian and the guardian and the operator, and transmits a voice message recording the content of the call to the mobile terminal of the disabled.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is an overall block diagram of an emergency rescue service providing system according to the present invention.

The emergency rescue service providing system according to the present invention is carried by a guardian, and has a speed dialing function, an emergency situation notification function, a location information providing function, an automatic incoming call function, and a text receiving function; Stores and manages the location information transmitted from the mobile terminal 11 carried by the protected person connected to the IP network, and manages information such as personal information and medical history of the protected person, and when an emergency occurrence signal is received, the portable terminal Requesting the location information while responding to the fact that the request is received, and when the current location information is received by the request, the current location information and the personal information of the rescue requester are displayed on the electronic map, and the operator is notified of the occurrence of an emergency situation, It includes a control center that handles calls so that the operator can speak directly to the rescue requester.

The control center includes a communication server 12 that provides a communication function and a firewall function with an external IP network, a location information server 14 that receives location information from a portable terminal of a protected person and manages location information for each protected person, and A database (DB) storing various information such as personal identification information, mobile terminal identifier information, medical history and rescue request history information for each person to be protected, a database management system (DBMS) 15 for managing the database, and electronic map information Geographic Information System (GIS) 16, which provides an automatic answering system (ARS) 13, and a location information server 14, DBMS 15, When the GIS 16 and the ARS 13 are controlled and an emergency occurrence signal is received from the target person, the controller communicates with the target person's mobile terminal to determine the current position, and uses the identifier of the mobile terminal to receive the covered information. The control server 17 displays personal information of the caller and the current location information on the electronic map, notifies the operator of the occurrence of an emergency situation, and processes a voice call with the mobile terminal of the guardian at the request of the operator. .

The plurality of operator terminals 18 are connected to the control server 17 to display the emergency rescue request of the guardian to the operator, and the operator is provided to input various requests to the control server 17.

2 is a detailed block diagram of a portable terminal carried by a ward.

The mobile terminal includes a keypad 25 including a speed dial button and an emergency button, a GPS unit 23 for receiving a signal from a satellite and providing location information, a memory 24 for storing programs and data, LCD 26 for displaying various types of information, a CPU 27 for controlling the overall operation of the portable terminal, and a CDMA module 22 for supporting packet and voice communication functions with a wireless communication network.

The GPS unit 23 receives a signal from the satellite and provides location information to the CPU 27. In the embodiment of Figure 2 uses GPS as a means for providing location information. However, as is known, GPS cannot locate a location because it cannot receive a satellite signal in a building. In order to solve this problem, the present invention can be used in parallel with the method using the base station as a method for determining the location. That is, the precise position of the mobile terminal of the guardian can be measured by using a time difference of arrival (TDOA) or a time of arrival (TOA) technique, which is a technique for measuring an accurate position using a base station. The related technology is disclosed in Korean Patent Laid-Open No. 2000-62208. Therefore, the portable terminal according to the present invention includes two kinds of position measurement techniques using a GPS receiver and a position measurement technique using a CDMA communication module.

The memory 24 stores a program for providing an emergency rescue service and various data. The keypad 25 includes an emergency button, a speed dial button, a key button for setting a function, and the like.

The CPU 27 receives the position information measured by the GPS unit 23, controls the CDMA module 22 to establish a data channel with the control center, and periodically transmits the measured position information. When the telephone number for speed dialing is input through the operation of the keypad 25, the CPU 27 associates the speed dial button with the telephone number and stores it in the memory 24. The guardian can talk to the specific guardian by operating the shortcut button.

When the emergency button is operated, the CPU 27 controls the CDMA module 22 to notify the control server of the control center of the occurrence of the emergency with the identifier (preferably the telephone number) of the mobile terminal. When the CPU 27 receives the position information notification request together with the response signal from the control server, the CPU 27 transmits the measured current position information to the control server.

After the call request is received from the control server, if the guardian does not operate the call button even after a predetermined time elapses, the CPU 27 controls the CDMA module 22 to automatically receive the call.

In FIG. 1, when receiving the current location information measured from the mobile terminal 11, the control server 17 provides the location information to the location information server 14, and the location information server 14 provides the location location information. Convert it to and save it in the database. The location information server 14 manages location location information transmitted periodically for each of the guardians, and provides the operator with the path and the current location information of the guardian. That is, the operator requests a search for the movement path of the protected person through the operator terminal 18, and the location information server 14 provides the corresponding terminal's time-specific location information to the operator terminal 18.

The database stores personal identification information such as the telephone number, name, address and social security number of the ward, personal medical history information, and emergency rescue history. GIS 16 provides electronic map information.

The operation of the control server 17 will be described in detail with reference to FIG. 3.

When the control server 17 receives an emergency occurrence signal from the mobile terminal 11 of the ward (101), it transmits a response signal to the mobile terminal while maintaining communication with the mobile terminal of the ward, and carries the current location information. Request to the terminal (102). Of course, a method of simultaneously transmitting location information together with an emergency occurrence signal from the mobile terminal may also be used.

When the control server receives the current location information from the mobile terminal (103), it provides the identifier of the mobile terminal to the DBMS 15, and requests the personal information of the protectee (104). At the same time, the control server requests electronic map information corresponding to the current location of the requestee to be rescued to the GIS. When the control server receives the personal information of the requested protector from the DBMS and receives an electronic map corresponding to the current location from the GIS, the control server displays the personal information and current location information of the protected person on the electronic map and recognizes the operator. An alarm sound is outputted so as to enable it (105). This allows the operator to immediately identify which wards have occurred in which areas and emergency situations have occurred.

In this state, the operator can try to speak to the custodian. That is, the operator operates the call request function of the operator terminal, so that the control server controls the ARS and transmits the call request to the mobile terminal of the protected person. At the same time, the operator notifies the rescuer (eg, 119 rescue team in the area) near the current location of the ward, and provides the ward's location information to the terminal possessed by the ward. Moreover, the control server notifies to send a short message to the telephone number registered as the guardian. In addition, the control server requires the ARS to make a multi-call between the guardian, the guardian and the operator, and allows the guardian who cannot make a call in the multi-call attempt to record the call and be notified by voice message.

When the rescuer receives an emergency rescue result from the terminal, the rescue result is stored in a database.

Although the above has been described with reference to the preferred embodiment according to the present invention, those skilled in the art to which the present invention pertains can be carried out by other specific forms of example without changing the technical spirit or essential features of the present invention. I can understand. Therefore, the embodiments described above are to be understood as illustrative and not restrictive in all aspects. That is, the scope of the present invention is shown by the claims below rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalent concepts are included in the scope of the present invention. Should be interpreted.

As described above, according to the present invention, an elderly person or a disabled person who needs nursing care can be notified of an emergency situation, and the control center has an effect of quickly identifying the location of the emergency situation and coping with it.

Claims (9)

In the emergency rescue service providing system comprising a mobile terminal of the target person having an emergency button and a location positioning function, and a control system for managing the location information of the mobile terminal, and handles it when an emergency situation occurs, The control system, A GIS server providing map information; A location information server that receives location information from the portable terminal and stores the location information and provides location information of the ward; A database that stores personal information of the ward, and history and salvage processing history information of the ward; An automatic answering system (ARS) for supporting a voice call between the mobile terminal of the guardian and the guardian and the operator; And When connected to a plurality of operator terminals, when the emergency occurrence signal is transmitted from the mobile terminal of the protected person, the current location of the mobile terminal of the protected person is determined, the map information of the corresponding area is received from the GIS server, and the identifier of the mobile terminal is obtained. And a control server extracting personal information of the guardian from the database to notify the operator and controlling the automatic answering system according to the voice call request of the operator to request a call to the portable terminal of the guardian. Rescue service provision system. The method of claim 1, The control server, When the emergency occurrence signal is received from the mobile terminal of the protected person, emergency response service providing system characterized in that for requesting the location information while transmitting a response signal to the portable terminal. The method according to claim 1 or 2, The control server, Emergency rescue service providing system, characterized in that the current location information and personal information of the requestee to send to the mobile terminal of the rescuer in the neighborhood of the ward, and saves the rescue result in a database. The method according to claim 1 or 2, The control server, Emergency rescue service providing system, characterized in that for transmitting a short message informing the occurrence of an emergency to the mobile terminal of the guardian stored in the database. The method according to claim 1 or 2, The control server provides the emergency rescue service by controlling the automatic answering system to perform a multi-party call between the mobile terminal of the ward and the guardian and the operator, and to transmit a voice message recorded on the call to the portable terminal of the incapable caller. system. In the emergency rescue service providing method in the emergency rescue service providing system comprising a mobile terminal of the protector having an emergency button and the location positioning function, and a control system for managing the location information of the mobile terminal, and handles it when an emergency occurs , A first step of determining personal information of the person to be protected using the current location information of the person's mobile device and the identifier of the user's mobile device when an emergency occurrence signal is received; A second step of notifying the occurrence of an emergency while displaying the identified current location information and personal information on a map corresponding to the identified current location of the protected mobile terminal; A third step of transmitting the current location information and the personal information of the ward to the mobile terminal of the rescuer in the neighborhood where the emergency occurred; And And a fourth step of storing the processing result in a database when the processing result is received from the rescuer. The method of claim 6, In the first step, the current location information, the emergency rescue service providing method, characterized in that the current location information is requested by receiving a response signal to the portable terminal of the protected person when the emergency occurs. The method according to claim 6 or 7, And after the second step, transmitting the short message to the guardian's mobile terminal. The method of claim 8, And attempting a call between the guardian, the guardian, and the operator after the second step, and transmitting the recorded call content voice message to the caller who cannot speak.

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