KR20060085082A - Method of service for telephone call recording proving and system thereof - Google Patents

Abstract

The present invention relates to a method and a system for notarizing a telephone call content, and records a call between a caller and a called party at the caller's request, and a third party issues a notarized call for the recorded call. At the same time, it is possible to prove the facts of the call and the contents of the call through a third party's notary and to disclose the call history to another third party.

The method for notifying a phone call contents according to the present invention for this purpose includes a recording and recording number issuing step in which a caller calls a phone call contents notifying apparatus through a communication network and then records the contents of a call with the called party and receives an authentication number; And transmitting a call record number to both the caller and the called party or one or both. Receiving identification information of the caller and the called party in a telephone call content notifier to obtain mutual recognition of the corresponding recording number from both the caller and the called party through a communication network; Issuing a notarized message notifying the fact that there was a call in the notified telephone content and the two parties mutually acknowledged it; And a person who wants to listen to the call recording content with respect to the call recording number recorded in the call notarization, calls the phone call content notifying apparatus and listens to the call content.

Call recording, call details, notarization, proof of content, electronic authentication

Description

Telephone communication content notarization service method and system {METHOD OF SERVICE FOR TELEPHONE CALL RECORDING PROVING AND SYSTEM THEREOF}

1 is an overall configuration of a telephone call content notarization service system according to the present invention

FIG. 2 is a detailed configuration diagram of the apparatus for notifying phone call contents shown in FIG. 1.

3 is a system flowchart showing a process of recording a telephone call in the method of notarizing a telephone call contents according to the present invention.

4 is a system flow diagram illustrating a process of issuing a notarized document proving the contents of a telephone call in a method of notarizing a telephone call content according to the present invention.

5 is a system flowchart showing a process of confirming a recorded telephone call content in a method for notifying a telephone call content according to the present invention.

<Explanation of symbols for main parts of drawing>

100: mobile terminal 200: landline telephone

300: wired telephone network 400: mobile communication network

500: phone call content proof device 510: dial-up module

520: voice recording module 530: service website

540: database server 600: Internet network

The present invention relates to a method and a system for notarizing a telephone conversation, in particular, recording a conversation between two parties (sender and a called party) at the request of a caller, and recording the contents of the conversation to a third party by the two parties. The two parties and another third party requesting a notary to a third party to prove that the talk was made are mutually recognized promises or facts, and wanting to re-listen on the notarization issued by the third party. The present invention relates to a method for notifying phone call contents notified through a communication network and a system thereof.

Notarization in the general sense means that, in legal terms, the agreement or document between the two parties confirms to the third party that the notary established by law agrees and agrees to the agreement between the two parties. Such notary acts are widely used as common legal acts, but the costs incurred by the two parties' visits to the notary's office are high, and the time and space restrictions are large. On the other hand, in general commerce, contracts or appointments are made over the telephone, and telephone appointments can be recognized as a kind of contract. In order to be sure of such telephone contracts, a contract must be prepared and notarized. In addition, conventional technologies for recording and utilizing the call are used to record the call using the voice recorder attached to the telephone by one side of the caller, or by using the recording equipment provided by the communication service provider or the call center operator. Although the contents of the call were recorded, it has been possible to falsify the recorded information by storing the contents of the call of one party. In addition, in the case of the prior art described in the existing patent application technology, Korean Patent Application Publication No. 2001-8114 (Citation Invention 1) and the Korean Patent Application Publication 2001-87513 (Citation Invention 2), there is a similarity to the present application technology, but cited invention 1 Is the same with respect to the recording of the call by the carrier or a third party, but the procedure for forwarding the recording number for the call to both parties and the two parties of the call are notified to the call recording equipment by mutual agreement to notarize this call. There is no mention of a procedure for making a separate request and a technique for generating third-party notarized data about the content of the call. In addition, in the case of Cited Invention 2, it is a proof of contents by telephone, and the proof of contents is notified that the recipient has received the document electronically, but it is a procedure for confirming that the contents of one notice have been delivered to the other. Can be. As another prior art, in the case of Patent Application No. 2003-0065929, "Method and System for Proof of Telephone Call Contents" (hereinafter, referred to as Invention 3), which is filed and filed by the applicant, the third party records the call and It is not possible to develop a technology to prove that a call exists and that it is not damaged by passing the call record number to the caller who is the self-recorded party and by a third party, at the caller's request, by issuing a call fact certificate for the individual call. However, the difference between the present application and Cited Invention 3 is that in the case of the present application, a call recording number is transmitted to both calling parties so that the contents of the call can be confirmed. The recognition of the call will be carried out. In addition, after the notarization of the contents of the call is performed, all the interested parties can verify the contents of the call through the public telecommunication network for the call record number included in the notarization of the call. In addition, the purpose of the purpose is to ensure notarization of verbal appointments and contracts or the contents made on the telephone by omitting the cumbersome procedure of obtaining legal notary by reaffirming the mutual promise of the contents of the call through the public communication network. .

Certified information authentication technology according to the development of electronic commerce is a generalized information authentication technology that can recognize the confidentiality of the electronic document and the creator of the electronic document, and such technology is a published technology applied in the present invention In addition, a short message service or the like commonly used by a mobile communication service provider may be an important technology for enabling the present application technology.

Accordingly, the present invention has been made to solve the above problems, and an object of the present invention is to record the contents of the call between the two parties (sender and the called party) at the request of the caller, and the two parties record the call with respect to the recorded call contents. By agreeing to notarize the content and issuing this mutual agreement, a third party certificate (or notarized certificate) proves the call and its contents through the third party's certificate, while at the same time The present invention provides a method and a system for notarizing a content of a phone call that can be disclosed to a person.

Another object of the present invention is to provide a method and a system for notarizing a phone call content for legally authenticating a call content and a call fact between two parties (sender and called party).

Telephone call content notary method according to the present invention for achieving the above object,

A recording and authentication number issuing step in which a caller calls a telephone call content notifying apparatus through a communication network, records a call with a called party, and issues authentication numbers to both the calling party and the called party; And

The caller or the called party is connected to the telephone call content notifying device through the communication network, characterized in that it comprises a call content confirmation step of listening to the call content recorded by the authentication of the authentication number or to confirm the call fact.

The telephone call contents notarization service method confirms that the caller or the called party accesses the telephone call contents notifying apparatus through the communication network to mutually recognize the contents of the call between the caller and the called party, and issues a notarized certificate for preserving the contents of the call. Characterized in that it further comprises the step of obtaining a call content notarization.

The telephone call content notarization service method may be provided by a caller, a called party, and an unspecified person who wants to listen to a call content by accessing the telephone call content notary apparatus through the communication network and presenting a call recording number to be listened to, and the call recording number is mutually related. In the case of a call content agreed to be notarized, the method may further include a step of confirming the notarized call content to listen to the call content.

The recording and authentication number issuing step may include the step of the caller accessing the telephone call contents notary device through the communication network; If the caller's phone number is confirmed by the telephone call content notifying device, the caller is notified that a telephone call is being recorded, and the caller is requested to enter a phone number. If the caller's phone number is not confirmed, the caller is provided with a service. Transmitting a non-provision message; The caller entering a called party's telephone number; Connecting the caller with the caller of the called party by calling the called party's telephone number in the telephone call contents notary device; Recording the call contents of the caller and the called party in the telephone call contents notary device; And stopping the recording by ending the call of the caller and the called party, and issuing and transmitting an authentication number for voice recording information to both the caller and the called party.

The checking of the contents of the call may include the step of the caller or the called party accessing the telephone call content notary device through the communication network; The caller and called party entering an authentication number; Performing a process of confirming whether the authentication number inputted by the caller or the called party is the authentication number originally called by the corresponding party in the telephone call contents authentication device; And providing the voice recording information corresponding to the authentication number inputted by the caller or the called party to the caller and the called party through the communication network in the telephone call contents notarizing apparatus.

The issuance step may include: connecting both the caller and the called party to the telephone call contents notary device through the communication network; Inputting the authentication number by two parties; Confirming whether the authentication number input by the party exists in the telephone call content notifying apparatus; Inputting his / her personal information into the telephone call contents notifying apparatus as a doctor who mutually acknowledges the contents of the call; If both the caller or the called party confirms that a notary is requested by inputting personal information, requesting to issue a notarization of a call to confirm the fact that the two parties have notarized a request to the telephone call notary device; The call content notarization device receiving the request is characterized in that it comprises a step of issuing a notarization of the call to the two parties and either party.

The communication network may include a wired / wireless communication network, a public telephone network (PSTN), an internet communication network, and a satellite communication network.

The notary may include a certificate number, a caller's telephone number, a called party's telephone number, the date and time of the call, the date of the notarization, the personal information of the sender, and the called party.

The authentication number is characterized in that it is used as one or a combination of a serial number determined by the telephone call content verification device, the telephone number of the caller, the telephone number of the called party.

The telephone call contents authentication apparatus includes a telephone connection module for connecting the caller or the called party with the communication network; A voice recording module for recording a corresponding voice call and storing the result in a magnetic disk after being connected to the dial-up module; A service web site providing the caller, the called party, and a third party to communicate with each other through an internet network; And a database server comprising a magnetic disk for storing the contents of the call and a command module for performing a database command on the stored recording information.

The voice recording information includes caller's phone number, called party's phone number, date and time of call, facts between calls between us, call details, caller's notarization request, caller's notarization request, caller ID information, caller ID information. Characterized in that.

Hereinafter, with reference to the accompanying drawings, a preferred embodiment of the present invention will be described in detail.

1 is an overall configuration diagram of a telephone call content notarization system according to the present invention, a mobile terminal 100, a wired telephone 200, a wired telephone network 300, a mobile communication network 400, a telephone call contents proof device 500 And an internet network 600.

The mobile communication network 400 collectively refers to a mobile communication service provider that operates a business using the mobile terminal 100, that is, a cellular phone service provider, a personal mobile communication (PCS) service provider, a frequency common service provider, and a wireless Internet service provider.

The mobile terminal 100 connected to the mobile communication service provider is a terminal providing a service provided by the mobile communication service provider, and has a unique subscriber number that can be accessed from the communication network for each terminal.

The wired telephone network 300 collectively refers to local telephone networks, long distance telephone networks, and international telephone network providers. The landline 200 is a terminal having a unique number provided to a person who subscribes to a local telephone network, which is one of the wireline telephone networks 300.

The phone call content verification apparatus 500 connects the caller's mobile terminal 100 or the wired telephone 200 through the mobile communication network 400 or the wired telephone network 300, and connects the Internet network 600 to the caller. Through the caller's computer terminal (not shown) or the mobile terminal 100 is connected.

The telephone call content notarizing apparatus 500 records the call content between the caller and the called party at the request of the caller, and issues a certificate number (or recording number) for the call recording material to the calling party or the called party, or both. . Further, by authenticating the certificate number, a certificate for proving the contents of a telephone call with the called party is issued to the caller. In addition, the contents of the call recorded to the issuer or a third party by the authentication of the certificate number is transmitted through one of the mobile communication network 400, the wired communication network 300, and the Internet network 600.

FIG. 2 is a detailed configuration diagram of the phone call content attestation apparatus 500 shown in FIG. 1, which includes a dial-up module 510, a voice recording module 520, a service web site 530, and a database (DB) server 540. It is configured to include).

Here, the telephone access module 510 is a part in charge of the call connection through the telephone network (interworking with the signal network, interworking with the VOIP network, etc.) in various ways by the caller and the called party and the telephone call content proof device 500 Perform the prerequisites for voice call connection with.

In addition, the voice recording module 520 connects the call path with the telephone connection module 510, records the corresponding voice call, and stores the result in a magnetic disk.

In addition, the service web site 530 refers to an Internet web site connected to the Internet network 600, and provides a user registration function through the Internet to issue a certificate.

Finally, the DB server 540 is composed of a magnetic disk 541 for storing the contents of the call and a command module 542 for performing database commands on the stored recording information.

1 and 2, the notarization system for phone call contents according to the present invention is an example of a logical configuration, and may be configured as a more detailed system according to the actual hardware configuration. An integrated configuration is possible.

3 is a system flowchart illustrating a process of recording a telephone call in the method of notarizing a telephone call contents according to the present invention.

Referring to FIG. 3 with reference to FIGS. 1 and 2, first, a caller uses the mobile terminal 100 or the wired terminal 200 to store contents of a telephone call with a called party. A specific telephone number of 500) is dialed in and connected (step S1). At this time, the telephone connection module 510 of the phone call content verification apparatus 500 is connected to the caller's mobile terminal 100 or the wired telephone 200 through the mobile communication network 400 or the wired telephone network 300. do. Then, the telephone access module 510 confirms the caller's calling number (calling number) of the caller (step S2). At this time, the caller should own the caller's telephone number to which the caller's number service is provided.

If the caller's telephone number cannot be confirmed, the caller's mobile terminal 100 or the landline telephone 200 is notified that the service is not provided by text and / or voice, and the caller's telephone number is confirmed. After sending a text message and / or voice message (step S3) indicating that the recording is being made, the caller is requested to input a called party's telephone number (called party number).

Then, the caller who has been requested to input the called number enters the called number through the mobile terminal 100 or the wired telephone 200 (step S4).

Then, the phone connection module 510 of the phone call content verification apparatus 500 connects to the wired telephone network 300 or the mobile communication network 400 and attempts to dial in to a called number input by the caller ( Step S5).

Then, the phone connection module 510 requests a call connection to the voice recording module 520 when receiving the notification of the incoming call from the wired telephone network 300 or the mobile communication network 400 (step S6).

Then, when the call connection module 510 and the voice recording module 520 are connected by a call, the call connection module 510 sets a call to the voice recording module 520 (step S7), and the wired telephone network 300 or record the call content of the caller and the called party making a call through the mobile communication network 400 (step S8).

Then, when the call connection is released by any one of the called party or the caller's mobile terminal 100 or the wired telephone 200 (step S9), the telephone connection module 510 detects the call connection and the voice recording module 520. A request is made to cancel the call connection and stop recording (step S10).

Then, the voice recording module 520 stores the recording result (recording data information) on the magnetic disk 541 of the DB server 540 and then has one serial number that is not duplicated for the currently recorded recording data information. (Authentication number) is transmitted to the telephone connection module 510 (step S11).

Then, the telephone access module 510 notifies the calling party and the called party's mobile terminal 100 or the wired telephone 200 to the authentication number (step S12). At this time, if the caller of the caller is not terminated, the user is notified of the authentication number by voice, and when the caller ends the call, the caller is reconnected to the caller and notified of the authentication number by voice. At this time, when the caller uses the mobile terminal 100, the authentication number is transmitted by using the short message service which is one of the universal mobile communication services as the caller number.

The telephone connection module 510 then terminates the service by releasing the call associated with the caller (step S13). In the above step, the step of notifying the called party that the call is recorded may be inserted in step S6 or step S12.

4 is a system flowchart illustrating a process of issuing a certificate for authenticating a phone call in the method of notifying a phone call content according to the present invention.

Referring to FIG. 4 with reference to FIGS. 1 to 3, first, a caller and a receiver who have been issued the authentication number in FIG. 3, respectively, the service web site 530 or the dial-up module of the phone call contents authentication apparatus 500. 510 connects to the communication network through the communication network and inputs the received authentication number (step S21).

Then, the service web site 520 or the dial-up module 510, which has received the authentication number, checks whether the authentication number exists in the DB server 540 and if both the caller and the called party agree notarize. A request is made to confirm whether it is an authentication number (step S22). The DB server 540 confirms whether the accessing party has completed the verification work required for the registration or notarization of the personal information for the notarization request, and notifies the accessing party of the information necessary for each notarization. S23) (S24)

Then, the sender or called party confirming the information executes the personal information or the confirmation work that he or she should provide. (S25) The result of the checking is recorded in the DB server to notify the sender or called party whether the notary is possible. (S27)

Then, the calling party or called party who has confirmed the result of the call requests the generation of a call notary to the dial-up module. (S28) The dial-up module 510 or the service website that receives the request issues a call notary in online or offline form and delivers it to the caller or called party.

At this time, the contents of the certificate must include information such as notarization number, authentication number (call recording number), caller number, called party number, call time, caller ID information, caller ID information.

The sender and the receiver receiving the notarized certificate can use the certificate as proof of various legal actions.

5 is a system flowchart showing a process of confirming a recorded telephone call content in the method for providing proof of a telephone call content according to the present invention.

5 will be described with reference to FIGS. 1 to 4.

First, the telephone conversation between the caller and the called party is recorded in the telephone conversation content notarizing apparatus 500, and then the calling party and the called party or the third party who knows the authentication number (recording number) for the recorded conversation is the telephone call. If the user wants to check the recorded contents of the content proof device 500, the telephone call content proof device 500 is connected through a communication network (step S31).

Then, the dial-up module 510 of the phone call content attesting apparatus 500 transmits an authentication number (or recording number) to a person (sender or a third party) attempting to connect through a prompt message (voice and / or text). Is requested to enter (step S32).

Then, when the caller or the third party enters the authentication number through the mobile terminal 100 or the wired telephone 200 or the Internet (step S33), the dial-up module 510 or the service website ( 530 queries the DB server 540 for the corresponding authentication number (step S34).

Next, the DB server 540 determines whether the received authentication number is a notarized authentication number (step S37), and then notifies the dial-up module 510 or the service website 530 of the authentication result ( Step S36).

Next, the dial-up module 510 or the website 530 connects the voice recording module 520 to a call path when the authentication result received from the DB server 540 is an audible authentication number. Step S37), the connected caller or third party is notified of the recorded call contents and information such as the caller number, called party number, and call time included in the certificate (step S38).

Then, the voice recording module 520 notifies the caller or the third party that the recording content notification is completed to the dial-up module 510 when the transmission of the recorded call content is completed (step S39).

Then, the dial-up module 510 or the service website 530 sends the caller and the called party or a third party a notification message (voice and / or text) informing that the recorded call has been terminated and the call is made. It terminates (step S40).

Referring to FIG. 3 to FIG. 5, the method for demonstrating the contents of the phone call according to the present invention will be briefly described as follows.

First, as shown in FIG. 3, the caller calls the telephone connection module 510 of the telephone call contents authentication apparatus 500 to record a call with the called party, and then the telephone call contents authentication apparatus 500. ), Both the sender and the called party receive the authentication number (recording and authentication number issuing step).

As shown in FIG. 4, the caller and the called party decide to complete the notarization of their respective conversations, and access the telephone conversation contents notarization apparatus 500 through a communication network, and the authentication number is notarized. Confirm that the contents and facts of the call to be made through a separate procedure of leaving or confirming their personal information. (Call mutual confirmation phase) .If the caller or called party needs a separate call attestation after the completion of this procedure, the caller and the called party will issue a call notary for each call recording for which the confirmation of the parties is terminated. Request a call and get a notarized call (notarization step).

And, as shown in FIG. 5, all parties that know the authentication number or the certificate number of the certificate through the communication network to the telephone call content proof device 500 in order to confirm the call content recorded in the call content notarization After the access, the authentication number (recording number) is input, and then the recorded contents of the call between the caller and the called party are listened to (call contents confirmation step).

Thus, the present invention is the 'recording and authentication number issuing step (Fig. 3)-> call content mutual confirmation step (Fig. 4)-> call notarization issuance step (Fig. 4)-> call content confirmation step (Fig. 5) of It consists of four steps.

Here, in another embodiment of the present invention, 'recording and authentication number issuing step (Fig. 3)-> call content mutual confirmation step (Fig. 4)-> call content confirmation step (Fig. 5) can be implemented.

In addition, the phone call content notarizing apparatus 500 may apply information security technology through electronic authentication method such as call history information, call content information, certificate issue matters, and the like.

In addition, the phone call content verification apparatus 500 outputs an electronic document or a document for a certificate issued to the caller, and legally notarizes and authenticates the output result.

In particular, the present invention includes an electronically authorized certification service through a third party to increase notarization to others. With these accredited certification services, more diverse procedures can be included depending on the stage of certification. At this time, the subject for notarizing the contents of a telephone call through a third party may be directly performed by a mobile network operator or a wired telephone network operator, or may be directly performed by an information authentication company having legal certification authority for archiving and distribution of electronic documents. Can be. Therefore, the subject providing the telephone call content proof service can exist in various forms.

As described above, according to the method and system for notarizing the contents of a telephone call according to the present invention, the contents of a call between two parties (sender and a called party) can be recorded at the request of the caller, and the contents of the telephone call can be confirmed by both parties. Issuing and delivering a call record number, and confirming that the calling party and the called party confirm that they are mutually agreeing or agreeing with each other, and that a third party who knows their confirmation is correct By issuing a notarization of a third party that is true and that the information has not been tampered with, the agreement between the two parties can be clarified as a legal agreement, and technology can be made available to all interested parties wishing to verify it. .

This technology is an invention that can solve a large part of the inconvenience of the previous one to prepare a separate contract or to notarize the contract through simple cross-checking of various commerce and contract activities occurring on the telephone of each other.

Claims (8)

In the telephone call through the communication network between the caller and the called party, the caller first calls the telephone call content verification device, records the call with the called party, and then receives a call recording number from both the telephone call content notifying device and the caller and the called party. Recording and authentication number issuing step; And Receiving both the caller and the called party by using the communication network to access the telephone call content notarization apparatus and mutually notarizing the authentication number, and registering each identification information or a separate notarization confirmation procedure; And A third party who knows the authentication number for the authentication number that both the caller and the called party agree to notarize, accesses the phone call content notifying apparatus, enters the authentication number, and the authentication number is notarized by both the caller and the called party. Confirming whether the agreed authentication number, and listening to the contents of the call, the agreed number, the telephone call contents notarization service method, characterized in that configured. The method of claim 1, wherein the telephone call content notarization service method comprises: The calling party or the called party accesses the telephone call content notifying device through the communication network, confirms that both the calling party and the called party mutually confirm the call contents with respect to the authentication number, and the call content notifying the call content notifying device about the corresponding authentication number. The method of the telephone call content notarization service, characterized in that it further comprises the step of issuing a confirmation notarization. The method according to any one of claims 1 to 5, The communication network includes a wired / wireless communication network, a public telephone network (PSTN), an Internet communication network, satellite communication network, characterized in that the service method. The method of claim 1, And the certificate includes a certificate number, a caller's phone number, a called party's phone number, a date and time of a call, and a certificate issue. The method of claim 1, And the authentication number is used as one or a combination of a serial number determined by the telephone call contents authentication device, the telephone number of the caller, and the telephone number of the called party. communications network; And Record the contents of the call between the caller and the called party at the request of the caller connected through the communication network, issue an authentication number and certificate for voice recording information to the caller, and verify the issuer or third party by authentication of the authentication number. Telephone call contents proofing service system, characterized in that it comprises a telephone call contents authentication device for providing the voice recording information to the person through the communication network. The apparatus of claim 6, wherein the telephone call contents authentication device comprises: A dial-up module for connecting the caller or called party with the communication network; A voice recording module for recording a corresponding voice call and storing the result in a magnetic disk after being connected to the dial-up module; A service web site providing the caller, the called party, and a third party to communicate with each other through an internet network; And And a database server comprising a magnetic disk storing the contents of the call and a command module performing a database command on the stored recording information. The method of claim 6, The voice recording information includes a caller's telephone number, a called party's telephone number, the date and time of the call, the facts of the call between us, and information on the contents of the call.

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