KR20060075684A - Borrower's emergency call system and operation method for personal information protection - Google Patents

Abstract

The present invention relates to a vehicle caller system for a vehicle in an emergency in relation to privacy protection, and more particularly, when an outsider wants to move the vehicle or inevitably wants to make a telephone call with the vehicle. The information, that is, the mobile phone number or personal contact number without exposing the call to the outsider and the borrower can be connected. Looking in detail, the outsider calls the representative number of the service provider utilizing the present invention recorded on the contact information board (such as parking or stickers, etc.) attached to the vehicle, the telephone connected to the representative number carrier is connected to the exchange After ARS automatic voice service guides the user through the input work for calling the borrower, it connects to the DB server that stores the customer data subscribed to the service through the central system. The information (vehicle number or unique number) entered into the DB server is searched for the borrower's contact number that matches the information entered by the outsider and sent to the exchange through the transmission control path. Makes a call with a registered carrier. In addition, when two or more duplicate data are retrieved by an outsider according to ARS guidance, the central system automatically connects to the service provider's call center. The call center female staff again retrieves the information obtained through a nurturing call with an outsider through the central system, and sends the retrieved data to the exchange through the transmission control path again. Connect it.

Car owner, emergency call, contact information, vehicle number, ARS, control system, call center, operator, exchange

Description

Borrower's emergency call system and operation method for personal information protection {omitted}

1 is a system diagram illustrating a connection between an exchanger, an ARS connection, and a central system after connection to a service representative number carrier through wired and wireless voice communication.

Figure 2 shows the connections between the various servers and additional systems constituting the central system, the ARS server, and the call center.

3 shows a connection between a telecommunication company (representative number) and a telecommunication company (the borrower contact) through the data (the borrower contact) after all the searching process.

The present invention relates to the field of communication service technology, and exposes the information of each individual through communication servers capable of controlling and managing data input, transmission, retrieval, blocking, and connection based on recent rapidly developed wired and wireless communication. It relates to a method of protecting personal information that allows a caller's monetary connection with outsiders. Remarkable social developments in many fields, such as the Internet and wireless communications, have many side effects today. As one of the side effects, various social problems have emerged due to indiscriminate abuse of personal information. For example, in general, everyone who owns a car writes his / her contact information on the parking ticket on the front of the car and prepares for an emergency. And make their own efforts to get someone to contact you. Today's reality is to steal the personal numbers of these borrowers and use them for commercial purposes or even crimes, and these social problems can continue as the number of vehicles continues to increase. However, when the present invention is put into practical use, the above problem is clearly solved.

In view of the prior art developments in the field of the present invention, it is true that for several years telecommunications carriers of our country have been accumulating communication systems and various Internet network technologies that require personal calls from wireless pagers to today's wireless portable terminals. Of course, the various equipment to assist this is also newly armed. As a recent technology supporting the present invention, the most commonly used ARS service, an application program using a DB server for easily inputting / outputting, storing, retrieving various data, and the like are used in various fields. In addition, the development of the exchange to hold the signal of the incoming call for a moment and change the connection according to the data input according to the ARS guidance, etc. plays a big role.

As such, the field-specific technology forms the system construction of the present invention.

The present invention by using the service representative number of a specific company rather than the personal contact number of the borrower to solve the problems caused by the leakage of personal information, even if you receive a call from an outsider who does not know at all It is an object of the present invention to make the feeling no longer cause problems caused by the theft of personal information.

As a technical problem to be achieved by the present invention to achieve the above object, in the call connection between the outsider and the borrower, an outsider who wants to make a call connection with the borrower calls the service representative number attached to the vehicle, the Receiving the voice guidance to the ARS by connecting to the representative number carrier, searching for and transmitting the corresponding unique data from the DB server based on the series of signals and information input to the ARS. It is characterized by consisting of the steps of inputting, processing, linking, exchanging with the server, and transmitting the unique data to the communication company after the step to form a call between the borrower and the outsider.

Hereinafter, described in detail by the accompanying drawings as follows.

Figure 1 shows that when an outsider who wants to call the borrower connects to a service provider using wired or wireless communication, the outsider inputs information according to the guidance through a voice mail device installed in the telephone exchange. The inputted information is transmitted to the central system for processing and transmission of data communication. The new data output by the above step (the borrower's contact number) is transmitted to the exchange to link to another carrier.

FIG. 2 shows various servers and systems connected to an exchange in retrieving accurate data until performing the same task as in FIG. 1. The central system consists of a variety of applications and terminals that allow different servers to communicate with each other, as well as a variety of communication and transmission equipment and transmission media that facilitate data transfer.

Host computer 6 that performs the dynamics of receiving and retransmitting or storing the information sent from the terminal device, DB server 1 storing and managing data of users who use the service, and various tasks and programs through the Internet. There is a web server (2) for upgrade and maintenance. Then, the control system 3 is configured to detect, correct, recover or correct an error generated during the transmission and transmission of accurate information and to request retransmission. In (3), it is also important to select the optimal transmission path to smoothly control the flow of data and to solve and control the congestion of packets in the transmission path. A security system 4 is needed to prevent damage to users by unauthorized illegal users, and only some additional systems 5 are formed so that only legitimate users can use it.

3 is a simplified diagram of the process of FIGS. 1 and 2.

Even if an outsider does not press the borrower's phone number, by pressing only the representative number of the company providing such a service, the borrower's personal information is protected as well as the call connection with the borrower.

As described above, the present invention has the greatest effect that the phone number of the owners written on the vehicle, which is one of the personal information that can be easily exposed in the vicinity of the vehicle, can be prevented in advance.                     

In addition, it can be freed from anxiety such as second and third phone calls such as blackmail and intimidation phone calls that may occur due to a week or a stop. In particular, as the number of female drivers is increasing, criminals aimed at female drivers use phone numbers in a tricky manner, and hope that such things will not occur again with the present invention.

In short, the inventors believe that the inventors have great significance in the effect that the telephone numbers of individuals written on the parking ticket or contact information board which are used as criminal means can be protected by the present invention.

Claims (1)

In the case of an outsider making contact with the owner in case of vehicle movement and emergency, the connection is made without exposing the owner's telephone number. The outsider calls the representative number of the company providing the service by looking at the contact information board attached or written on the vehicle. Inputting information (vehicle number, barcode electronic chip, unique number, etc ..) to distinguish the borrower according to the announcement by connecting the telephone connected with the representative number with the ARS system. After the information input step, the data output through the search based on the information entered through the data processing, the transmission system. The method of calling the borrower in case of emergency, the personal information protection of the borrower, characterized in that the call is made through the communication provider to which the borrower contact number is subscribed at the exchange of the representative number carrier after the step.

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