KR20060067728A - User interface language display control system for cash dispenser and automated teller machine - Google Patents

Abstract

The present invention relates to a method for automatically selecting a user interface display language of a financial automation device.

According to the present invention, the method includes reading information contained in a card inserted by a user in a financial automation device, interpreting the information contained in the user card, recognizing the nationality of the card user, and displaying a user interface corresponding to the recognized nationality. Searching and selecting a language, and displaying information related to service provision of the financial automation device in the selected language; A method for automatically selecting a user interface display language of a financial automation device, comprising: maximizing the convenience of using a device by automatically checking a user's nationality and providing an interface configured in a language of a corresponding country when a card is inserted. .

Financial automation equipment, CD, ATM, user interface, language selection

Description

How to automatically select user interface display language of financial automation devices {USER INTERFACE LANGUAGE DISPLAY CONTROL SYSTEM FOR CASH DISPENSER AND AUTOMATED TELLER MACHINE}

1 is a block diagram showing a schematic configuration of a financial automation device

2 is a flowchart showing a service control procedure of a conventional financial automation device;

3 is a flowchart showing a service control procedure of the financial automation device according to the present invention.

The present invention relates to a financial automation device for automatically displaying, displaying and outputting a language displayed as a user interface in a financial automation device (CD machine, ATM machine, etc.) according to a user's nationality. The present invention relates to a method for automatically selecting a user interface display language.

Financial automation devices (CDs, ATMs, etc.) give customers the freedom to use a variety of financial services, including banks and financial institutions, anytime, anywhere. Such financial automation devices are widely used not only in banks but also around station stations, theaters, large shopping centers, and convenience stores.

By the way, in using such financial automation devices, there is no great inconvenience for Koreans because the environment for the language of the country is basically provided, but for users (foreigners) who are not familiar with the language provided by the device by default. There is a great deal of difficulty when attempting to obtain financial services using internationally available cards. Therefore, the financial automation device may be equipped with a function of providing a service in a selected language when a specific language is selected in providing a procedural guide or various information according to a financial service request of the user.

1 shows a schematic configuration of such a financial automation device. As shown in FIG. 1, a financial automation device such as a CD machine or an ATM machine includes a control unit 10 for controlling a device related to a financial service, a communication unit 20 for communicating between a device and a host, an operation state of the device, and a user. A display unit 30 for displaying information to be provided, a voice processing unit 40 for outputting a device operation state or information to be provided to the user as a voice, a user manipulation unit 50 for the user to input information necessary for the device, If a card such as a credit card, debit card, or check card is inserted, the card reader 60 reads the necessary information from the card, a storage unit 70 for depositing cash or checks, and the user requests payment. And a discharge unit 80 for outputting a cash or check, and an output unit 90 for printing and outputting details such as deposits and withdrawals and balances.

The general procedure of the financial service using the financial automation device shown in FIG. 1 is shown in FIG. As shown in FIG. 2, the procedure of a general financial service using a conventional financial automation device includes a step in which a user selects a language (S21), a step in which a user inserts a card into the device (S22), and a service for a service in a selected national language. In step S23 of displaying a user interface, a step S24 of using a financial service using the user interface is performed.

 1 and 2 will be described in more detail an example of a financial service by a conventional financial automation device.

The controller 10 controls the display unit 30 to display a list of interface languages that can be selected by the user. This is a list screen of languages prepared in advance, for example, Korean, English, Japanese, and Chinese.

Based on this list, the user selects a language. The language is selected through the user manipulation unit 50. The user manipulation unit 50 may be a keypad type or a touch screen type configured together with the display unit 30.

When the user selects one of the displayed languages using the manipulation unit 50, the controller 10 displays the interface screen configured in the corresponding language on the display unit 30.

Subsequently, when the user inserts the card into the device, the card reader 60 reads the information contained in the card, and the control unit 10 reads the information and transmits the information to the host through the communication unit 20.

And displays an interface screen configured in the language of the selected country. This screen contains a selection of information on the financial services that can be used with the card, and instructions. The user requests the desired financial service through the control unit 50 based on the interface displayed in the language selected by the user, and the user's request is transmitted from the control unit 10 to the host through the communication unit 20 to mutual communication and authentication. And so on.

If the user requests the withdrawal of cash or the like, the control unit 10 controls the discharge unit 80 to release the corresponding amount of cash according to the approval from the host, and information such as the necessary details is output to the output unit 90. To print. If the user requests the deposit of cash or the like, the control unit 10 controls the storage unit 70 to store the cash and checks the amount, and then performs the deposit processing of the corresponding amount while communicating with the host through the communication unit 20. .

On the other hand, the necessary comment in the series of work outputs the synthesized with the appropriate content in the speech processing unit 40.

As can be seen from the financial service execution procedure in the conventional financial automation device described above, a user interface composed of a desired language is provided only when a desired language is selected in advance in the initial stage of use of the device by using the operation unit 50. System.

Therefore, there is a great inconvenience in that the priorities of language selection become a prerequisite for the dictionary selection of language by manual operation and the use of financial automation equipment based on the desired language. In addition, the language selection by the manual operation leads to an increase in service use time, and when a large number of languages are embedded, the user may feel inconvenient in finding and selecting a desired language from a large list of languages. Therefore, there is a demand for technical means for minimizing inconvenience caused by language selection in receiving financial services using financial automation devices.

The present invention provides a method for automatically selecting a user interface display language of a financial automation device that enables a financial automation device to automatically select and display a display language of a user interface displayed according to a user's nationality. There is a purpose.

In addition, the present invention is to automatically display the display language of the user interface displayed in order to perform financial-related services in the financial automation device according to the user's nationality, and to output the voice of the language The purpose of the present invention is to provide a method for automatically selecting a user interface display language.

In addition, the present invention in the financial automation device, the user interface information is recognized from the medium, such as credit card, debit card, check card, etc. inserted by the user, and based on the recognized nationality information user interface configured in the corresponding language It is an object of the present invention to provide a method for automatically selecting a display language of a user interface of a financial automation device to display a display or perform a voice guidance of a corresponding language.

In order to achieve the above object, a method of automatically selecting a user interface display language of a financial automation device according to the present invention includes reading information contained in a card provided by a user to a financial automation device, and interpreting the information contained in the user card. Recognizing the nationality of the card user, searching for and selecting a user interface display language corresponding to the recognized nationality, and displaying information related to service provision of the financial automation device in the selected language; Characterized in that comprises a.

In addition, the method for automatically selecting a user interface display language of the financial automation device of the present invention may further include outputting information related to service provision of the financial automation device corresponding to the automatically selected language, using a voice of a corresponding language. do.

In addition, in the automatic user interface display language selection method of the financial automation device of the present invention, when the information contained in the card is read and transmitted to the host, the host interprets the information and delivers the result of recognizing the corresponding country to the financial automation device. The automated device is characterized by selecting a language corresponding to this country information.

In addition, in the automatic user interface display language selection method of the financial automation device of the present invention, when the information contained in the card is read and transmitted to the host, the host interprets the information to recognize the corresponding country and finances the language information corresponding to the recognized country. Characterized in that delivered to the automated device.

In addition, in the method for automatically selecting a user interface display language of the financial automation device of the present invention, reading the information contained in the card and recognizing the corresponding country and the corresponding language is performed by using a national code database mounted on the financial automation device. It is characterized by.

Hereinafter, an embodiment of an automatic user interface display language selection method of a financial automation device according to the present invention will be described with reference to the accompanying drawings.

Card media such as credit cards and other financial cards issued by financial institutions have their own codes embedded in them. In particular, a unique code related to the country / nationality of the financial institution or the user who issued the card is embedded. Based on the information in the card, the nationality of the card user can be confirmed. Therefore, by reading and interpreting the information contained in the card can be retrieved the nationality of the card user, based on which language can be known in the country, that is, the user's native language.

3 is a flowchart illustrating a financial service procedure of the financial automation device according to the present invention described above. According to the present invention, as shown in FIG. 3, the user inserts a card into the financial automation device (S31), reads and interprets the information contained in the inserted card, and recognizes the issuing country of the corresponding card (S32), Automatically selecting a language corresponding to the recognized country (S33), providing a user interface configured based on the selected language in text and / or voice (S34), using the provided language-based interface The user proceeds to step S35 to execute the necessary financial transaction.

The above procedure will be described in more detail with reference to the accompanying drawings.                     

The financial automation device according to the automatic user interface display language selection method of the present invention shown in FIG. 3 is applied to the existing financial automation device of FIG.

When the device user inserts the card into the financial automation device, the card reader reads the information on the card. The read information includes information related to the authentication of the card user, and in particular, information related to the financial institution and nationality of the card.

When the user's nationality is confirmed, the search is made for what official languages are used in that country. When the search results are displayed, the user interface that is configured in the language of the corresponding country is displayed on the display unit. Accordingly, the user is presented with a user interface display of the native language which is automatically selected and presented before receiving the actual financial service. Therefore, the user can proceed with his / her desired financial transaction without any inconvenience using an automated device while viewing the user interface configured in the corresponding language.

At this time, the voice guidance corresponding to the selected language may be performed in parallel. This can be done based on existing speech synthesis techniques. That is, the announcement is performed in the form of a voice message along with the display of the user interface composed of the nationality of the user and the language of the corresponding country. As a result, users can perform more accurate and convenient financial transactions based on two kinds of guidance services, voice and video.In the case of a user who is visually impaired or who has difficulty in recognizing images such as the elderly, the user can use his / her native language. You can use the device more conveniently while listening to the message.

In the present invention, the following three methods may be used to identify a user's nationality and search for a common language corresponding to the country.

One, when the user inserts the card into the financial automation device, the card reader reads the information on the card and sends it to the host, analyzes the information in the host to confirm the nationality, and then transmits the confirmed nationality information to the financial automation device. That's how you do it. Then, the financial automation device searches a 'country: language' database embedded in the device to find the language corresponding to the nationality of the card user provided from the host, and provides a user interface composed of the corresponding language. In other words, the host is responsible for verifying the nationality of the user, and the financial automation device receives the confirmed result, searches for the language of the corresponding country, and automatically selects a user interface composed of the language. To this end, a 'country: language' database is built and stored in financial automation devices.

On the other hand, when the user inserts the card into the financial automation device, the card reader reads the information on the card and sends it to the host, analyzes the information on the host to confirm the nationality, and then, based on the confirmed nationality information, It is a way to inform official financial devices of official languages. Then, the financial automation device provides a user interface composed of the corresponding language based on the language information transmitted from the host. In other words, the host confirms the nationality and the official language of the confirmed country, and transmits only the language information, which is the final result, to the financial automation device.

The other is that when the user inserts the card into the financial automation device, the card reader reads the information on the card and transmits it to the host, while the information related to the country among the information on the card is interpreted by the financial automation device to confirm the nationality. After that, the official language of the country is searched based on the confirmed nationality information to provide a user interface based on the language. In other words, the method of verifying the nationality of the card user and the language of the country by the financial automation device itself. To this end, a database for retrieving the nationality (nationality code) and language of the relevant country is built and stored in the financial automation device.

A card-based information storage medium generally records the information necessary for the magnetic strip or records the necessary information in the IC by embedding the IC chip. In the former case, the card should be inserted into the card reader in order to read the information contained in the magnetic strip. In the latter case, the contactless interface is possible, so the IC card (smart card) should be brought close to the card reader. do. According to the present invention, even in the case of any financial information storage medium having such various types and interfacing methods, the user's nationality and the user's nationality during the initial authentication process (card insertion, proximity, etc.) at the beginning of the use of the financial automation device before entering the actual financial service procedure. The same is true for the process of automatically selecting the corresponding language.

The same applies to a user using a personal terminal capable of using a financial service, which can interface with a financial automation device. In the case of a personal terminal capable of using financial-related services that can interface with financial automation devices, an infrared communication based interface or a short-range communication interface such as Bluetooth is used. In the financial automation device, the nationality verification, the search of the corresponding language, and the display and guidance of the user interface configured in the language are performed in the initial user authentication step.

In a situation in which international exchanges are actively performed and the spread of financial automation devices is being actively performed, a user interface environment capable of guiding information required when operating the financial automation device in a native language of the user is needed. In this case, the present invention, in particular, automatically recognizes the user's nationality and simultaneously provides a user interface screen and voice guidance written in the language of the corresponding country, so that the language can be used before the user actually starts the financial transaction using the financial automation device. It provides a basis to minimize the burden or inconvenience of operating the device according to the selection.

Claims (6)

Reading information contained in a medium provided by the user to a financial automation device, recognizing the nationality of the user by interpreting the information included in the medium provided by the user, and displaying a user interface display language corresponding to the recognized nationality. Searching and selecting, displaying information related to providing a service of a corresponding financial automation device in the selected language; Method for automatically selecting a user interface display language of a financial automation device comprising a. The method of claim 1, further comprising outputting information related to service provision of the financial automation device corresponding to the selected language in a voice of a corresponding language. According to claim 1, When the user reads the information contained in the medium provided to the financial automation device to the host, the host interprets this information and delivers the result of recognizing the country to the financial automation device, A method for automatically selecting a user interface display language of a financial automation device, characterized by selecting a language corresponding to the country information. According to claim 1, When the user reads the information contained in the medium provided to the financial automation device and transmits to the host, the host interprets the information to recognize the country and the language information corresponding to the recognized country to the financial automation device Method for automatically selecting a user interface display language of a financial automation device, characterized in that the transfer. The method of claim 1, wherein the user reads the information contained in the media provided to the financial automation device and recognizes the corresponding country and the corresponding language by using a country code database mounted on the financial automation device. A method of automatically selecting a user interface display language of a financial automation device. The method of claim 1, wherein the medium that the user provides to the financial automation device is a magnetic card or a smart card (IC card).

Images