KR20060001418A - Provision method of intelligent network service using multimedia message - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to an intelligent network service linking method using a multimedia message and a computer-readable recording medium recording a program for realizing the method.

2. The technical problem to be solved by the invention

The present invention provides an intelligent network service linking method using a multimedia message for accessing an intelligent network service by designating a receiving number as an intelligent network service number when transmitting a multimedia message such as SMS, EMS, MMS, and the like. An object of the present invention is to provide a computer-readable recording medium having recorded thereon a program for realizing the method.

3. Summary of Solution to Invention

The present invention provides a message creation and transmission step of transmitting a multimedia message by a service user creating an intelligent network service request message and designating a reception number as an intelligent network service number; A message delivery step of the message center delivering the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; And an intelligent network service processing step of interpreting message content in the message-intelligence network interworking device and processing the service according to the intelligent network service type.                 

4. Important uses of the invention

The present invention is used for intelligent network services.

Intelligent network, multimedia message, SMS, MMS, SMS-intelligent network interworking, service provider

Description

Provision method of intelligent network service using multimedia message}             

1 is an exemplary configuration of a multimedia messaging service system based on an intelligent network service to which the present invention is applied;

2 is a diagram illustrating an embodiment of an intelligent network service linking procedure using a multimedia message according to the present invention;

3 is a diagram illustrating an embodiment of a multimedia message format for intelligent network service linkage according to the present invention;

4 is a diagram for explaining another embodiment of a multimedia message format for intelligent network service linkage according to the present invention;

FIG. 5 is a diagram illustrating a service classification and a multimedia message type according to a multimedia message type for intelligent network service linkage according to the present invention; FIG.

6 is a diagram illustrating an embodiment of a civil request message for intelligent network service linkage according to the present invention;

7 is a flowchart illustrating an intelligent network service linkage method using a multimedia message according to the present invention;                 

8 is a diagram illustrating an embodiment of a reply (intelligent network service processing) process of FIG. 7 according to the present invention.

* Explanation of symbols for the main parts of the drawings

11; Service user terminal 12: SMS server

13: SMS-intelligent network interworking server 14: service providing device

15: service provider terminal

The present invention relates to an intelligent network service interworking method using a multimedia message, and a computer-readable recording medium recording a program for realizing the method. More specifically, a short messaging service (SMS), an enhanced messaging service (EMS), When the multimedia message such as MMS (Multimedia Messaging Service) is transmitted, the intelligent network service is connected to the intelligent network service by designating the receiving number as the intelligent network service number, thereby enabling the intelligent network service through the multimedia message. A computer readable recording medium having recorded thereon a program for realization.

In general, SMS sends a message and a receiving number (mobile phone number, general landline phone number subscribed to landline SMS, intelligent network lifetime number registered SMS possible phone number) to send the message to the receiving number. Form.

Usually, when transmitting and receiving mobile phone SMS (that is, mobile phone number transmission → mobile phone number reception SMS), a short message is transmitted from the transmitting terminal to the receiving terminal via the SMS server of the wireless carrier.

When sending an SMS from a mobile phone number, not only mobile phone numbers subscribed to SMS can send and receive SMS, but also the message can be sent to a general landline phone number and lifetime number subscribed to SMS. It is also possible to send SMS to a landline phone number or lifetime number (mobile phone number transmission → mobile phone number reception or general landline phone number reception or lifetime number reception SMS).

On the other hand, when sending an SMS from a general landline phone number subscribed to the SMS, SMS can be sent and received only between general landline phone numbers subscribed to the SMS, and an SMS can also be sent to a mobile phone number. Send phone number → receive mobile phone number or receive regular landline phone number SMS).

In the above, in the case of the SMS of the receiving number is the lifetime number (mobile phone number transmission → lifetime number receiving SMS), the SMS request is entered into the intelligent network system, and after querying the mobile phone number registered in the lifetime number in the intelligent network system, Send SMS to the wireless carrier's network. At this time, if the mobile phone number is not registered, the response is processed that there is no corresponding number to the request. In other words, "mobile phone number transmission → lifetime number reception SMS" is possible, but the SMS to the lifetime number is possible to receive SMS only when the mobile number is linked to the lifetime number.

As such, SMS has been used as a message transmission medium between the sender and receiver, and the form of sending and receiving SMS is "mobile phone number transmission → mobile phone number reception SMS", "mobile phone number transmission → general wired phone number reception SMS subscribed to SMS" , "Send mobile phone number → Lifetime number (only when mobile phone number is linked and registered) SMS received", "General landline phone number subscribed to SMS → Mobile phone number", "General landline phone number subscribed to SMS" → It is limited in the form of "general landline phone number subscribed to SMS".

The intelligent network service is a service provided by wired / wireless service providers by adding additional functions to basic call processing, and users have used wired / wireless telephones for the intelligent network service.

Existing intelligent network services have been provided by telecom service providers alone, and are now being transformed into open services that cooperate with service providers that provide services in accordance with the diversification of IT applications and contents and rapidly changing market changes. Therefore, the expansion of a service approach that can access various intelligent network services is sought in various ways.

The present invention has been proposed to meet the above requirements, and by using the intelligent network service number by designating a receiving number as an intelligent network service number when transmitting a multimedia message such as SMS, EMS, MMS, to enable the intelligent network service through a multimedia message It is an object of the present invention to provide a method for linking an intelligent network service using a multimedia message and a computer-readable recording medium recording a program for realizing the method.

Other objects and advantages of the present invention can be understood by the following description, and will be more clearly understood by the embodiments of the present invention. Also, it will be readily appreciated that the objects and advantages of the present invention may be realized by the means and combinations thereof indicated in the claims.

In order to achieve the above object, the present invention provides an intelligent network service linking method, wherein a message center transmits a 'multimedia message in which a receiving number is designated as an intelligent network service number' transmitted from a message service user to a message corresponding to the intelligent network service number- When the message is transmitted to the intelligent network interworking device, the message-intelligence network interworking device interprets the message content and processes the service according to the intelligent network service type.

In addition, the present invention provides an intelligent network service linkage method, comprising: a message creation and transmission step of a service user creating an intelligent network service request message and designating a reception number as an intelligent network service number to transmit a multimedia message; A message delivery step of the message center delivering the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; And an intelligent network service processing step of interpreting message content in the message-intelligence network interworking device and processing the service according to the intelligent network service type.                     

On the other hand, in the intelligent network service linkage method, the message center delivers the 'multimedia message designated by the intelligent network service number as the receiving number from the message service user' to the message-intelligence network interworking device of the operator corresponding to the intelligent network service number. A message delivery step of interpreting a message content in the message-intelligence network interworking device and delivering the multimedia message to a corresponding service provider; And an intelligent network service processing step in which the service provider processes the service according to the intelligent network service type.

In addition, the present invention provides an intelligent network service linkage method, comprising: a message creation and transmission step of a service user creating an intelligent network service request message and designating a reception number as an intelligent network service number to transmit a multimedia message; A first message forwarding step of the message center delivering the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; A second message delivery step of interpreting message content in the message-intelligence network interworking device and delivering the multimedia message to a corresponding service provider; And an intelligent network service processing step in which the service provider processes the service according to the intelligent network service type.

In order to achieve the above object, the present invention provides a multimedia messaging system having a processor for linking an intelligent network service using a multimedia message. To the message-intelligence network interworking device of the operator corresponding to the intelligent network service number, the message-intelligence network interworking device interprets the message content and writes a program for realizing a function of processing a service according to the intelligent network service type. Provide a readable recording medium.

In addition, the present invention provides a multimedia messaging system having a processor for linking an intelligent network service using a multimedia message, in which a service user creates an intelligent network service request message and designates a receiving number as an intelligent network service number to transmit a multimedia message. And transmission function; A message delivery function for the message center to deliver the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; And a computer-readable recording medium having recorded thereon a program for realizing an intelligent network service processing function for interpreting message content in the message-intelligent network interworking device and processing the service according to the intelligent network service type.

On the other hand, the present invention provides a multimedia messaging system having a processor for linking an intelligent network service using a multimedia message to a 'multimedia message in which a receiving number is designated as an intelligent network service number' delivered by a message center from a message service user. A message delivery function that delivers the multimedia message to a corresponding service provider by interpreting a message content in the message-intelligence network interworking device of the operator corresponding to the message-intelligence network interworking device; And a computer readable recording medium having recorded thereon a program for realizing an intelligent network service processing function which the service provider processes according to the intelligent network service type.                     

In addition, the present invention provides a multimedia messaging system having a processor for linking an intelligent network service using a multimedia message, in which a service user creates an intelligent network service request message and designates a receiving number as an intelligent network service number to transmit a multimedia message. And transmission function; A first message transfer function for the message center to deliver the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; A second message transfer function for interpreting message content in the message-intelligence network interworking device and delivering the multimedia message to a corresponding service provider; And a computer readable recording medium having recorded thereon a program for realizing an intelligent network service processing function which the service provider processes according to the intelligent network service type.

The present invention relates to an intelligent network service linking method using multimedia messages such as SMS, EMS, MMS, and the like, using a system of SMS, EMS, MMS, such as "wired / wireless / internet terminal transmission → intelligent network service reception", "intelligent network service transmission". (Eg, personal representative number) → Wired / Wireless / Internet terminal reception ”,“ Intelligent network service transmission → Intelligent network service reception ”to expand the SMS, EMS, MMS to a variety of application services using a message rather than a simple message transmission Expanded to be possible.

Here, the user may use the intelligent network service number (for example, 1588-xxxx) as the receiving number of the multimedia message such as SMS, EMS, MMS, or use only the intelligent network service prefix 1588 when the number is not remembered. (Or use only the intelligent network service prefix 1588 in the received number and include the text in the message), or the received number may be specified by combining the intelligent network service prefix and the text (1588-taxi).

Therefore, the present invention can maximize the utilization of the service without additional investment by utilizing the existing multimedia message delivery system such as SMS, EMS, MMS and the intelligent network system possessed by the telecommunications operators. In addition, depending on the service type, the intelligent network service processing method required by the user can be dialed to the user, SMS transmission, E-mail transmission, TTS (Text-To-Speech) notification, fax, and wireless Internet. It can be processed by various methods such as automatic connection after web search.

The above objects, features and advantages will become more apparent from the following detailed description taken in conjunction with the accompanying drawings, whereby those skilled in the art may easily implement the technical idea of the present invention. There will be. In addition, in describing the present invention, when it is determined that the detailed description of the known technology related to the present invention may unnecessarily obscure the gist of the present invention, the detailed description thereof will be omitted. Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is an exemplary configuration diagram of a multimedia messaging service system based on an intelligent network service to which the present invention is applied. The terminal 11 of a service user accessing an intelligent network service using SMS / EMS / MMS and an SMS server (or EMS / MMS) are shown in FIG. Server) 12, the SMS-intelligence network interworking server (or EMS / MMS-intelligence network interworking server) 13 of the telecommunication service provider providing the intelligent network service, the service providing device 14 of the service provider in connection with the intelligent network service, and the intelligent network service processing. It consists of a terminal 15 of the service provider for.                     

As shown in FIG. 1, the multimedia messaging system to which the present invention is applied is for linking an intelligent network service using a multimedia message based on an information communication network, and receives a received number when transmitting a multimedia message from a terminal 11 of a service user. Specifying the service number (1588-xxxx, 1588, 1588-taxi, etc.) allows the service user to use the intelligent network service through a multimedia message by connecting to the intelligent network service.

Here, the information communication network such as mobile communication network, wired / wireless internet (WEB, WAP), public telephone network (PSTN), etc., includes a service user terminal 11, an SMS server (or EMS / MMS server) 12, an SMS-intelligent network interworking server ( Alternatively, the EMS / MMS-intelligence network interworking server) 13, the service providing device 14, and the service provider terminal 15 establish a connection to the intelligent network service through a multimedia message. At this time, the service user terminal 11 is sufficient if the transmission of the SMS / EMS / MMS, the SMS-intelligent network interworking server (or EMS / MMS-intelligent network interworking server) 13, the service providing device 14, the service provider terminal According to the service type, the user can make a phone call, send an SMS, send an e-mail, send a text-to-speech notification, facsimile, and automatically connect to the web through a wireless Internet. If possible, processing is enough.

Accordingly, the service user can access the intelligent network service using multimedia messages such as SMS, EMS, MMS, etc. In this case, since the user can access the wired / wireless terminal or the message service provided by the message service provider on the wired / wireless Internet, Service user terminal 11 is a mobile communication terminal capable of transmitting messages, such as SMS, MMS, EMS, and the like, such as mobile phones, IMT (International Mobile Telecommunication) -2000, Universal Mobile Telecommunication Service (UMTS), and the like. It can be a mobile communication terminal, a personal digital assistant (PDA), a WAP terminal, a laptop, and the like, and includes a general wired / wireless phone capable of SMS, a web (WEB) terminal (PC) capable of SMS, EMS, and MMS. To be interpreted.

The SMS server (or EMS / MMS server) 12 is a server that processes short messages (or EMS / MMS messages, etc.) via wired / wireless / wired / wireless Internet, and receives a receiving number (1588-xxxx, 1588, 1588-taxi). Etc.), a short message (or EMS / MMS message, etc.) is transmitted to the SMS-intelligent network interworking server (or EMS / MMS-intelligent network interworking server) 13. The SMS server 12 exists in the area of a mobile phone service provider, a wire communication service provider that provides a wired SMS service, or a short message service service provider that shears short messages on the Internet.

The SMS-intelligent network interworking server (or EMS / MMS-intelligent network interworking server) 13 is interworking with the SMS server (or EMS / MMS server) 12 and a specific service number (1588-xxxx, 1588, 1588-taxi, etc.). It is a comprehensive intelligent network system that provides intelligent network services to the network.

The service providing apparatus 14 is a system including content equipment corresponding to a service provider area that provides a high value-added service, and provides various intelligent network services in cooperation with a provider providing an intelligent network service.

The service provider terminal 15 refers to a company or a personal terminal that provides a service to a general user by using an intelligent network service provided by a communication service provider. Usually, it is a terminal of a provider that provides a specific content or application by using an intelligent network service number provided by a carrier.

Hereinafter, for convenience of description, the intelligent network service linking method through SMS of the multimedia message will be described.

In the present invention, by accessing the intelligent network service through SMS, rather than a direct call form of a wired or wireless telephone, it is possible to increase the utilization rate of the existing intelligent network service, and provide a new intelligent network service linked to the SMS. In this case, the SMS access mode is a general case in which the user uses the "intelligent network service number" as the SMS reception number together with the SMS message (for example, 1588-xxxx) (first embodiment), and the user inputs the correct service number. If only the "intelligent network service prefix" is used (for example, 1588) (or only the intelligent network service prefix 1588 is included in the reception number, and the text is included in the message) (second embodiment) and the reception number is used. And the like (eg, 1588-taxi) (third embodiment) using " intelligent network service prefix + easy-to-perceive characters ".

According to the first embodiment, if an access form (designating an intelligent network service number in a receiving number, for example, 1588-xxxx), the user accesses the intelligent network service like the existing intelligent network service, and the user wants to communicate with the desired information or the desired end caller. Apart from the call connection form, the user himself may send a service request in a message, and the intelligent network service may process the user request appropriately and notify the user of the processing result. In addition, the user can send the SMS sent only to the individual to the company through the intelligent network service number (for example, 1588-xxxx) without an additional number, so that the existing intelligent network service number when the company needs to respond, such as consultation request Can be used as is.                     

For example, the company representative number service of the existing intelligent network service, the company representative number service is a service that connects to the company representative number, while a telephone connection (mainly ARS connection or counselor) to the company representative number, it takes the form of the present invention. The user then sends the request to the representative number of the company by SMS, and the SMS message is transmitted to the wired / wireless telephone or counseling monitor of the company representative number (telephone guide or consultation counter). Therefore, it is possible to prevent the loss of service when the agent is away or on the phone, and the user can send the requirements only by SMS and try to make a phone call from the company that received the SMS, thereby reducing the economic side of the user. You can expect

According to the second and third embodiments, access to an intelligent network service by designating a "intelligent network service prefix" or "intelligent network prefix + text" to a received number may increase utilization of a user who does not remember a specific intelligent network service number. have. That is, when only the intelligent network service identification number is known and the corresponding service number is not known, only the intelligent network service prefix may be used (for example, in case of the enterprise representative number, "1588" is designated by SMS), and the "intelligent network service prefix + text". You can also send SMS in the form of ". For example, in the case of the corporate representative number service, if the name is transmitted as "1588-KT" in the form of "corporate representative number service prefix + company", the intelligent network system translates the number corresponding to the letter and connects to the intelligent network service. In this case, not only specific company names, but also common nouns can be mapped. That is, an example such as "intelligent network service prefix + taxi" is possible.

On the other hand, the intelligent network service form for processing the SMS message received from the user, a variety of forms, such as telephone connection, SMS transmission, E-mail transmission, TTS notification depending on the service type is possible (see Fig. 8).

As such, the present invention can expand the use of services from the point of view of a communication service provider providing an existing intelligent network service or an intelligent network service by utilizing the existing SMS transmission system as it is, and from the user's point of view, the user can easily use various intelligent network services through a ripe SMS. Can be.

Compared with the existing SMS usage, SMS transmission between "wired / wireless / internet terminal → intelligent network service", "intelligent network service → wired / wireless / internet terminal", and "intelligent network service → intelligent network service" is possible.

Now, a method of accessing an intelligent network service by designating a receiving number as an intelligent network service number (1588-xxxx, 1588, 1588-taxi, etc.) when transmitting a multimedia message such as SMS, EMS or MMS will be described in more detail. .

In general, when sending an SMS to a mobile phone number, a short message is transmitted through a path of "wired / wireless / internet terminal → wired network / wireless network / internet → SMS server → wireless network → wireless terminal". In addition, when sending an SMS to a lifetime number that is a personal representative number rather than a mobile phone number of 011, 016, 018, and 019 series (SMS to Lifetime Number is limited to a case where a mobile phone number is linked to a lifetime number). ), "Wired / Wireless / Internet terminal → Wired network / Wireless network / Internet → SMS server → Lifetime number providing wired carrier intelligent network system (after number inquiry) → Wireless network → SMS server → Wireless terminal delivers short message do. In addition, when the received number is a general phone number subscribed to the wired SMS service, "send mobile phone number → wired phone number received SMS" is "wireless / Internet terminal → wireless network / Internet → wireless SMS server → wired SMS server → wired The short message is transmitted through the path of the terminal, and the short message is transmitted through the path of the "wired terminal → wired SMS server → wired terminal" between the wired telephone numbers subscribed to the wired SMS service. In addition, the short message is transmitted through the "wired phone number transmission → mobile phone number reception SMS" through the "wired terminal → wired SMS server → wireless network → SMS server → wireless terminal".

In the present invention, when the SMS reception number is specified in the form of "Intelligent network service number (for example, 1588-xxxx)" or "Intelligent network service prefix [+ character] (for example, 1588, 1588-taxi, etc.)". , "Wired / wireless / internet terminal 11 → SMS server 12 → SMS-intelligent network interworking server 13".

On the other hand, if the intelligent network service that is the SMS receiving number is a service provided by the service provider, "wired / wireless / Internet terminal 11 → SMS server 12 → SMS-intelligent network interworking server 13 → service providing apparatus 14 ) ".

Referring to this in more detail with reference to Figure 2, when the SMS user 11 transmits the SMS to the intelligent network service number, it is delivered to the SMS-intelligent network interworking server 13 via the SMS server 12. In this case, the processing of the user's SMS message may be directly processed by the SMS-intelligent network interworking server 13 to the SMS user 11 according to the service type (201), and the SMS is delivered to the service providing device 14. After that, the service providing apparatus 14 may process a reply to the SMS user 11 (202).

Then, the intelligent network service connection method using the multimedia message according to the present invention will be described in more detail with reference to FIG.                     

First, the SMS user 11 writes a message desired by the user as shown in FIGS. 3 and 4, and transmits the SMS to the intelligent network service number (701). For example, "[Message] Moved from the 5th floor of 30myeong, Umyeon-dong, Seoul to the 15th floor of 32myeong, Umyeon-dong on May 10, including installation of air conditioner, requesting consultation with a minimum quotation company, [receiving number] 1588-xxxx or 1588 or 1588-director "," [Message] taxi, [destination number] 1588 "and the like to write a message to the intelligent network service number.

In this case, the SMS reception number is used as the "Intelligent network service number" as in the reception number 1 (for example, 1588-xxxx) (first embodiment), or when the user does not know the correct service number and the reception number 2-1 You can use only "intelligent network service prefix" (for example, 1588) (second embodiment), or "intelligent network service prefix + easy-to-recognize character" such as reception number 3 (for example, 1588-taxi). (Third embodiment). In addition, in the second embodiment, when only the "intelligent network service prefix" is used as the reception number, only the intelligent network service prefix 1588 is used in the reception number, and a specific character may be included in the message.

Here, the form of the reception number 1 of FIG. 3 is a case where the SMS reception number is used as the intelligent network service number (for example, 1588-xxxx) as it is (first embodiment). In addition, the form of the reception number 2-1 of FIG. 3 is a case where only the SMS reception number "Intelligent network service prefix (for example, 1588)" is used (Example 2-1). In addition, the reception number 2-2 form of FIG. 4 designates an SMS reception number as "Intelligent network service prefix" and writes desired information in a message. That is, when only 1588 is known and the taxi company number is not known, only 1588 is written in the reception number, and "taxi" is written as a form of message requirement (Example 2-2). In addition, the form of the reception number 3 of FIG. 3 is a case where the SMS reception number is designated as "Intelligent network service prefix + text (e.g., 1588-director)" (third embodiment).

However, for the third embodiment, since the current SMS transmission system can only write numbers in the reception number, a function of designating a text as the reception number should be added.

Meanwhile, the SMS server 12 of the wired / wireless / internet SMS service provider transmits the SMS to the SMS-intelligent network interworking server 13 of the operator corresponding to the intelligent network service number (702). At this time, the SMS server 12 determines the intelligent network service provider by the service prefix.

Here, the type of delivery message between the SMS server 12 and the SMS-intelligence network interworking server 13 is similar to the existing SMS delivery message, and a message, a receiving number, SMS sender information, and additional information (depending on the intelligent network service type) are delivered. . In addition, in the case of an intelligent network service requiring the location information of the SMS user 11, the location information of the SMS user 11 may be transmitted as additional information.

Thereafter, the SMS-intelligence network interworking server 13 drives the service logic corresponding to the number (703) to process the service (704, 705). In this case, according to the intelligent network service type, the SMS-intelligence network interworking server 13 may directly perform service processing on the SMS user 11 (201 in FIG. 2) 704, and a service providing device (service provider) 14 (705), the service providing device 14 may service the SMS user 11 (202, 704).

At this time, as the intelligent network service processing method, various methods such as dialing SMS user, sending SMS, sending E-mail, TTS notification, Fax, web search through wireless Internet, etc. can be performed depending on the type of intelligent network service. (See FIG. 8).

For example, according to the type of intelligent network service to be provided by the user, the SMS message type requested by the user is defined as shown in FIG. 5.

In FIG. 5, service classification and SMS types according to message types are summarized. For example, an intelligent network service for surveys, such as telephone polls, is a formalized message format for surveys. Therefore, in this case, the SMS is requested with an SMS reception number in the form of reception number 1 and a promised message value. In addition, the informal message is applicable to other intelligent network services, and the form of the receiving number is also suitable for all the forms defined in the present invention.

An example of the intelligent network service flow during SMS transmission will be described below.

First, the SMS form of "wired / wireless / internet terminal transmission → intelligent network service reception" will be described by taking an enterprise representative number as an example. For example, suppose that a user purchases an item at "00 bookstore" and then receives a complaint about the complaint through SMS.

First, as shown in Fig. 6, the SMS user 11 writes a message of his / her own requirement of "Buying a book on March 3, taking over on the 10th and requesting an exchange due to damage." 1588-xxxx) to the SMS (reception number 1 of FIG. 3).

Thereafter, the civil request SMS message is transferred from the SMS-intelligence network interworking server 13 to the service providing device 14 of the "OO bookstore" which is a service provider via the SMS server 12. At this time, the message is delivered to the user of the SMS message to the terminal 15 of the "00 bookstore" counselor.

Next, the counselor 15 of "00 bookstore" checks the message of the user 11 and then checks related information (purchase history, purchase date, complaint information, complaint countermeasure, etc.). In the future, the user 11 is directly dialed for consultation.

The above process follows the "202" service procedure of FIG.

On the other hand, by integrating the SMS "intelligent network service transmission → intelligent network service reception" to the intelligent network services currently being provided, it is applicable to the personal life number service. Personal life number services, such as 0502, 0505, and 0506, which are being provided by wire operators, are being expanded as services using messengers on the Internet, which are expanded based on PSTN. Therefore, when sending an SMS from a messenger on the Internet (for example, in the case of KT, using an Everlink Internet phone terminal), the SMS is transmitted by calling a lifetime number. Therefore, the SMS connection between the intelligent network service and the intelligent network service is possible. The service flow is as follows.

First, the personal life number messenger terminal 11 transmits a message using an SMS as an intelligent network service. For example, when the SMS user 11 wants to know the minimum estimator for the move, the SMS user 11 requests a message as shown in FIG.

Thereafter, the moving company information request SMS message is transmitted to the SMS-intelligence network interworking server 13 via the SMS server 12, and in the service logic, the SMS-intelligence network interworking server 13 uses the own moving information DB. The service value is requested from the service providing device 14 by returning the result value of the service request directly to the SMS user 11 (201 of FIG. 2) or by transferring the moving company information request SMS message to the service providing device 14. Return the result value to the SMS user 11 (202 of FIG. 2).

In this case, the service processing method may be an SMS reply to the user, or a method such as a telephone connection between the minimum company and the user and an e-mail notification may be performed (see FIG. 8).

As described above, the present invention can maximize the revenue from the point of view of the intelligent network service provider and provide various services in connection with the item of the service provider by expanding the user's service usage form while utilizing the existing SMS delivery system as it is. From the standpoint, it is a form of cost saving and convenient use as a form of delivering the user's requirements through easy SMS and receiving a reply from the service provider.

In addition, at the present time when the number resources easy to be stored by the user are exhausted, it is possible to provide various intelligent network services connected to specific characters without promoting the numbers as shown in the received number 3 of FIG. 3. According to the present invention, an intelligent network service having a specific number is provided by connecting a specific number resource to a specific character. Such an intelligent network service may provide a "text: intelligent network service number / company" in a 1: 1 ratio, but may be extended to 1: N. For example, it is possible to connect to various service providers for texts such as home shopping, so it can be connected as "home shopping: N home shopping companies", and these services can be supported by the intelligent network service provided by the service provider. Do.

As described above, the method of the present invention may be implemented as a program and stored in a recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto-optical disk, etc.) in a computer-readable form. Since this process can be easily implemented by those skilled in the art will not be described in more detail.

The present invention described above is capable of various substitutions, modifications, and changes without departing from the technical spirit of the present invention for those skilled in the art to which the present invention pertains. It is not limited by the drawings.

The present invention as described above, by connecting the existing short message delivery method with the intelligent network service, SMS transmission system limited to the existing wired / wireless terminal "wired / wireless / Internet terminal-intelligent network service", "intelligent network service-wired / wireless / Internet terminal "," Intelligent network service-Intelligent network service "by expanding the delivery, intelligent network service that was only accessible by wired / wireless phone can be used by using SMS, intelligent network service profits by inducing traffic by expanding service access method There is an effect that can be expected to create.

In addition, the present invention by using the existing SMS delivery system as it is, by expanding the service access form of the user, it is possible to provide a variety of services in connection with the items of various service providers to maximize the profits from the point of view of the intelligent network service provider and the intelligent network service, From the point of view of the service user, it is possible to reduce the cost and facilitate the use of the user by delivering his or her requirements using an easy SMS and receiving a reply from the service provider.

In addition, the present invention allows the user using the existing intelligent network services among the service users to extend the existing intelligent network service number that was accessed by telephone without a separate promotion by messaging access, thereby securing a variety of customer access channels There is. In addition, the present invention has the effect that even new users can easily recognize the customer by using the intelligent network service number features.

In addition, the present invention can provide a variety of intelligent network services connected to a specific character without promoting the number one by one, when the number of resources that are easy to remember the user is exhausted, by connecting a specific number resources to a specific character specific number It is effective to provide the intelligent network service. Such an intelligent network service may provide a "text: intelligent network service number / company" in a 1: 1 ratio, but may be extended to 1: N. For example, it is possible to connect to various service providers for texts such as home shopping, so it can be connected as "home shopping: N home shopping companies", and these services can be supported by the intelligent network service provided by the service provider. Do. Voice dial can be used as a voice recognition name.

Claims (14)

In the intelligent network service connection method, When the message center delivers the multimedia message designated by the intelligent service number to the service number of the service provider corresponding to the intelligent service number, the message-intelligence network interworking device transmits the message content. An intelligent network service linkage method using a multimedia message, characterized in that for processing the service according to the intelligent network service type. In the intelligent network service connection method, Creating and transmitting a message in which a service user transmits a multimedia message by creating an intelligent network service request message and designating a reception number as an intelligent network service number; A message delivery step of the message center delivering the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; And An intelligent network service processing step of processing a message according to an intelligent network service type by interpreting message content in the message-intelligence network interworking device Intelligent network service connection method using a multimedia message comprising a. In the intelligent network service connection method, When the message center delivers the multimedia message designated by the intelligent service number to the service number of the service provider corresponding to the intelligent service number, the message-intelligence network interworking device transmits the message content. A message delivery step of interpreting and delivering the multimedia message to a corresponding service provider; And An intelligent network service processing step of the service provider processes the service according to the intelligent network service type Intelligent network service connection method using a multimedia message comprising a. In the intelligent network service connection method, Creating and transmitting a message in which a service user transmits a multimedia message by creating an intelligent network service request message and designating a reception number as an intelligent network service number; A first message forwarding step of the message center delivering the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; A second message delivery step of interpreting message content in the message-intelligence network interworking device and delivering the multimedia message to a corresponding service provider; And An intelligent network service processing step of the service provider processes the service according to the intelligent network service type Intelligent network service connection method using a multimedia message comprising a. The method according to any one of claims 1 to 4, The intelligent network service number is, An intelligent network service linking method using a multimedia message comprising an intelligent network service prefix number and a telephone number. The method according to any one of claims 1 to 4, The intelligent network service number is, Intelligent network service linking method using a multimedia message, characterized in that the intelligent network service prefix number. The method according to any one of claims 1 to 4, The intelligent network service number is, Intelligent network service prefix number, Intelligent network service linking method using a multimedia message, characterized in that the message content includes a text for intelligent network service processing. The method according to any one of claims 1 to 4, The intelligent network service number is, An intelligent network service linking method using a multimedia message including an intelligent network service prefix number and a phone number substitute (unique or common noun). The method of claim 8, The message-intelligence network interworking device, If the received number of the multimedia message is "Intelligent network service prefix + text", intelligent network service connection method using a multimedia message, characterized in that the intelligent network service / company that is the service number corresponding to the text connected in one-to-one or one-to-many. The method according to any one of claims 1 to 4, In the intelligent network service processing step, Depending on the type of intelligent network service requested by the message consumer, it is possible to make a call to the message consumer, send a short message service (SMS), send an e-mail, send a text-to-speech notification, fax, or wireless Internet. Intelligent network service linking method using a multimedia message, characterized in that corresponding to at least one reply of the automatic connection after the web search through. In order to link intelligent network services using multimedia messages, in a multimedia messaging system having a processor, When the message center delivers the multimedia message designated by the intelligent service number to the service number of the service provider corresponding to the intelligent service number, the message-intelligence network interworking device transmits the message content. Function to analyze and process services according to intelligent network service types A computer-readable recording medium having recorded thereon a program for realizing this. In order to link intelligent network services using multimedia messages, in a multimedia messaging system having a processor, A message creation and transmission function for transmitting a multimedia message by a service user creating an intelligent network service request message and designating a reception number as an intelligent network service number; A message delivery function for the message center to deliver the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; And Intelligent network service processing function for interpreting message content in the message-intelligence network interworking device and processing the service according to the intelligent network service type A computer-readable recording medium having recorded thereon a program for realizing this. In order to link intelligent network services using multimedia messages, in a multimedia messaging system having a processor, When the message center delivers the multimedia message designated by the intelligent service number to the service number of the service provider corresponding to the intelligent network service number, the message-intelligence network interworking device transmits the message contents from the message service user. A message delivery function for interpreting and delivering the multimedia message to a corresponding service provider; And Intelligent network service processing function that the service provider processes according to the intelligent network service type A computer-readable recording medium having recorded thereon a program for realizing this. In order to link intelligent network services using multimedia messages, in a multimedia messaging system having a processor, A message creation and transmission function for transmitting a multimedia message by a service user creating an intelligent network service request message and designating a reception number as an intelligent network service number; A first message transfer function for the message center to deliver the multimedia message to the message-intelligence network interworking device of the service provider by referring to the intelligent network service number of the multimedia message; A second message transfer function for interpreting message content in the message-intelligence network interworking device and delivering the multimedia message to a corresponding service provider; And Intelligent network service processing function that the service provider processes according to the intelligent network service type A computer-readable recording medium having recorded thereon a program for realizing this.

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