KR20050042602A - Device and method for changing subscriber information - Google Patents

Abstract

The device for changing the subscriber's information is connected to the Internet through a number of information centers that have the subscriber's information and provide on / offline information, such as billing, based on the subscriber's information. The network operation server provides a portal screen for guiding the subscriber's change information, and the subscriber's change information is processed into a message format of information centers when the portal screen information is input from the network operation server, and the processed subscriber's change message is processed. And an information change server which transmits the result to the center and responds to the subscriber.

Description

DEVICE AND METHOD FOR CHANGING SUBSCRIBER INFORMATION}

The present invention relates to an apparatus and a method for changing subscriber information, and more particularly, to an apparatus and method for collectively changing subscriber information of respective registered information centers.

In general, each information center to which a user is subscribed is connected to the Internet and shares information of the information center with subscribers. The information centers may be card companies, banks, securities companies, insurance companies, telephone companies, Internet network operators. In addition, the user may process subscription and release online at each of the information centers through the Internet. In addition, the user can access the subscribed information center to change, update and delete the information of the subscriber.

In addition, subscribers communicating with each information center through the Internet as described above will receive and send many mails from the information center. Here subscribers can be individuals and businesses. At this time, the subscribers move their residence according to the situation, in which case the subscriber's address is changed. In this case, the subscriber must change a lot of subscriber information other than the address. The subscriber information may be an address, a telephone number, an e-mail address, and the like.

In the case of relocating a residence as described above, if a subscriber does not register and change subscriber information such as an address, mails sent from information centers of interest may be delivered to the previous address. If the above-mentioned change of subscriber information occurs, personal information may be leaked to others, and the information center may incur excessive costs due to refusal of sending and receiving (at a cost of about 240 won per mailing once). Cost) and waste of resources due to re-delivery. In addition, the subscriber may not be provided with information from the information center in a timely manner and may be disadvantaged, such as arrears of fees.

Therefore, whenever the subscriber's information is changed, it is desirable to change the subscriber information of the information center immediately. However, if the subscriber wants to change the information, he / she must visit the information center or change the subscriber information 1: 1 by using the Internet. Therefore, a lot of time is required and the procedure of changing the subscriber information is complicated. .

Accordingly, an object of the present invention is to provide an apparatus method capable of collectively changing information of subscribers subscribed to information centers of interest.

Another object of the present invention is to provide an apparatus and a method for accessing information centers connected to a public telecommunication network and collectively changing subscriber information online through a public telecommunication network to a plurality of information centers to which a subscriber is subscribed.

Another object of the present invention is connected to the information centers that provide subscribers with information, such as billing information with subscriber information, and collectively request the information change settings of the subscriber to the selected information centers when the subscriber requests information change In addition, the present invention provides an information change server apparatus and a method capable of responding to a subscriber with the processing result thereof.

Device for changing the information of the subscriber according to an embodiment of the present invention for achieving the above object, a plurality of information including the information of the subscriber, and providing information such as billing on / offline by the information of the subscriber A network operating server connected to the centers, connected to the Internet, and authenticating the subscriber, and providing a portal screen for guiding the subscriber's change information when confirming authentication, and changing the subscriber when entering information on the portal screen from the network operation server. And an information change server which processes information into message formats of the information centers, transmits the processed change message of the subscribers to the information centers, and responds to the subscribers with the results processed by the information centers.

In addition, according to an embodiment of the present invention for achieving the above object, to change the subscriber information of a plurality of information centers provided with the information of the subscriber, and providing information such as billing on / offline by the information of the subscriber The method comprises the step of providing a portal screen for guiding the subscriber's change information when the subscriber authenticates the subscriber's information and requesting the subscriber's information change, and providing the portal screen with the subscriber's change information. Is processed into a message format of the information center, transmitting the processed change message of the subscriber to the information center, and responding to the subscriber by inputting the result processed by the information center. It is done.

DETAILED DESCRIPTION Hereinafter, detailed descriptions of preferred embodiments of the present invention will be described with reference to the accompanying drawings. It should be noted that the same components in the figures represent the same numerals wherever possible.

1 is a diagram illustrating a network configuration of a system for performing the present invention.

Referring to the configuration of FIG. 1, the subscriber may include a first subscriber 10 connected to the Internet network 20 and second subscribers connected to the wired / wireless network 25. The wired and wireless networks 25 may be wireline telephone stations and wireless base stations. The network operation server 30 may be a portal site server connected to the Internet network 20. Here, the network operation server 30 may be KT, Hanaro, Thrunet, and the like. The information change server 40 may be connected to the network operation server 30 or the wired or wireless network 25. Here, the first subscriber 10 connected through the Internet network 20 may be connected to the information change server 40 through the network operation server 30, or may directly access the information change server 40 without passing through the network operation server 30. have.

The information change server 40 processes the information of the subscribers in the embodiment of the present invention, also formats the message form of each information center, and controls communication functions with the respective information centers. Information centers 50a-50n are servers that subscribers subscribe to, including financial institutions (banks, card companies, securities companies, insurance companies, etc.), distribution networks (department stores, discount marts, etc.), media companies (newspapers, broadcasting stations, etc.), public institutions, and information providers. And servers such as companies that require payment.

Looking at the operation of Figure 1, the information change server 40 is connected to the network operation server 30 and wired and wireless network 25. Accordingly, the first subscriber 10 connected to the Internet network 20 may be connected to the information change server 40 through a network operation server 30, and the second subscriber 15 may be connected to the information change server 40 through a wired / wireless network 25. The wired and wireless networks 25 may be wireline telephone stations and wireless base stations. Therefore, in the case of a wired subscriber, the subscriber's information can be changed while inputting a key according to the guidance of the telephone company, and the wireless subscriber can change the subscriber's information while performing wireless communication with the base station. In this case, the subscriber change information may be performed using a text message (SMS) function.

First, the first subscriber 10 and the second subscriber 15 select subscriber information to be changed and information centers 50 to be changed. The information change server 40 then inputs the subscriber change information output from subscribers 10 and 15 and confirms the entered subscriber information and the selected information centers. The subscriber information is reconstructed in the format of the selected information centers 50 and then transmitted to the selected information center 50. In addition, the result processed by the information center 50 is replied to the network operation server 30 or wired and wireless network 20. Accordingly, the first subscriber 10 and the second subscriber 15 may collectively change subscriber information.

2 is a diagram illustrating a procedure for automatically changing subscriber information according to an embodiment of the present invention.

Referring to the configuration of FIG. 2, the Internet portal screen 110 receives the data input and the result of requesting the change of address to various interested parties by logging into the Internet portal screen of the service subscriber requesting the information change and the Internet portal screen of the network operator. User screen. The Internet portal screen may be configured as shown in FIGS. 3A and 3B. The network operation server 30 is an operation server of a network operator providing a service to an existing Internet or telephone subscriber.

The information change server 40 is a main operation server in charge of changing information of the subscriber. Referring to the configuration of the information change server 40, the transaction management unit (Transaction Management Services) 141 is a middleware that receives the change service request of the subscriber information requested by each subscriber, responsible for transaction processing of these subscriber information, distributed information center It controls the DB commit and rollback process with 50, and provides the function to notify the requester of the processing result and to inquire on the internet. The Message Formatter 143 provides a function for processing the information of the subscriber in a desired structure so that each information center 50 can transmit the information of the subscriber requesting the change of the subscriber information to the selected multiple information centers 50. An on-line agent server 145 controls a communication function of changing subscriber information requested by the subscriber. That is, since the information centers 50 have different communication methods, processing methods, and processing times, the agent message control unit 145 classifies the information centers 50 selected by the subscriber in real time, predetermined time, batch arrangement, and the like. Function to store and deliver the subscriber information for each type.

In addition, the information center 50 includes a front server system 200 and a legacy server 250. The front server 200 performs a server function that serves as an intermediary between the legacy server 250 and the information change server 40 of the information center 50. Looking at the configuration of the front server 200, the agent / subscriber message controller (On-Line Agent / Client Server) 211 is based on the function that is responsible for message communication with the agent message controller 145. The agent / subscriber message controller 211 receives information from the agent message controller 145 or delivers the information to the agent message controller 145 when the information center 50 requests data such as a batch. The user authentication processor 213 provides a function of managing a user and an authentication procedure for accessing the legacy server 250 of the information center 50. The unsolicited message manager 215 provides a function of transmitting and receiving data between the front server 200 and the legacy server 250 of the information center 50. The legacy server 250 is a legacy system of the information center 50.

3A and 3B are diagrams illustrating an Internet portal screen for changing subscriber information. In this case, it is assumed that the information to be changed by the subscriber is address information.

Referring to FIG. 3A, FIG. 3A is a diagram illustrating a structure of the Internet portal screen 10, and illustrates a structure of a screen for inputting information to be changed by a subscriber. First, area 111 is an area for entering a name of a subscriber or a company, area 113 is for inputting a social security number or a business number, area 115 is for inputting a phone number, and area 117 is for inputting an e-mail address. Here, the areas 111 and 113 are areas for inputting personal information of subscribers, and areas 115 and 117 are areas for inputting information for receiving a result of the processing.

Also, areas 121 through 125 are areas for inputting address information to be changed by the subscriber. Area 121 is an area for inputting postal code information of the address to be changed by the subscriber, and area 123 is for inputting changed address information. Area 125 is an area for inputting date information for reserving an address change. Accordingly, the pressurizer may collectively change the address by inputting address information of the subscriber who is changed in the area 121 to 125 and date information when the address is changed.

Area 133 is an area for selecting the information centers 50 to which the subscriber is subscribed. If the subscriber clicks on the bank in the area 133, the names of the banks are displayed in the menu in area 133, and if any bank is clicked on the menu, the bank is registered in the list as the information change company in the area 131. Therefore, the area 133 is largely divided into large groups such as financial companies, insurance companies, securities companies, card companies, etc. If an arbitrary group is selected, information centers 50 within the group are displayed. At this time, the information center 50 becomes an information provider. In addition, if the company is not registered in the area 133, the subscriber may directly enter the area 135. Area 137 is an area used to register a company inputted in area 135, which is the other area, in the list of the area 131.

In addition, referring to FIG. 3B, FIG. 3B is a diagram illustrating a screen structure for adding, changing, and deleting a subscriber who can create an Internet portal screen as shown in FIG. 3A. In FIG. 3B, an area 151 is an area for inputting a service subscriber or a company name, an area 153 is an area for inputting a social security number or a business number, and an area 155 is an area for inputting a change date. Area 161 is an area for adding, changing, and deleting a configuration for inputting screen information as shown in FIG. 3A. Accordingly, the member registered in the area 161 may change the information of the subscriber by inputting the screen information as shown in FIG. 3A.

The operation of FIG. 2 will be described with reference to FIGS. 3A and 3B. In this case, the subscriber is assumed to be the first subscriber 10 connected to the Internet network 20.

First, the first subscriber 10 performs a first login procedure for accessing the network operation server 30 through the Internet network 20 in step 311. In this case, the first login procedure may be performed through the subscriber's e-mail address and password. After performing the first login procedure, when the first subscriber 10 requests access to the information change server 40, the network operation server 30 checks the authentication of the first subscriber in step 313, and then the information change server 40. And a communication path between the first subscriber 10. The first subscriber 10 then displays the Internet portal screen 110 as shown in FIG. 3A.

In the state where the Internet portal screen as shown in 3a is displayed, the subscriber inputs address information for change in step 315. In step 315, the user inputs information corresponding to areas 111 to 117, changes address information to areas 121 to 125, and then selects desired information centers 50 by clicking on area 133. A list of information centers 50 for transmitting subscriber information from the area to the change address information is displayed in the area 131. When the selection of the information centers 50 to change the address of the subscriber is repeated while repeating the above operation, the first subscriber 10 sends a message requesting the change according to the subscriber information as shown in FIG. 3A in step 317. Send to change server40.

Then, the transaction processing unit 141 of the information change server 40 receives the change service request of the subscriber information requested by the first subscriber 10. Thereafter, control is performed on DB commit and rollback processing with the selected information centers 50 according to the subscriber information. The message processing unit 143 of the information change server 40 processes the change information of the subscriber into a message structure that can be processed in each information center 50 selected from the change information of the subscriber transmitted to the transaction processing unit 141 in step 319. do. That is, in step 319, the message processing unit 143 processes the subscriber's information into a desired message structure so that each information center 50 can transmit the information of the subscriber requesting the subscriber information change to the plurality of selected information centers 50. In step 321, the agent message controller 145 determines the transmission method by classifying the messages processed by the message processing 143. Since the information centers 50 have different communication methods, processing methods, and processing times, the agent message control unit 145 classifies the information centers 50 selected by the subscriber in real time, a predetermined time, and a batch arrangement in step 321. In addition, the subscriber information is stored and transmitted according to the classified types. In this case, the agent message controller 145 transmits the information change messages to the corresponding information centers 50 in step 325 for the information centers 50 that can be transmitted online, and in step 327 for the information centers 50 in the batch. When the batch batch message transmission request is received at the center 50, the processed information change message is transmitted at the corresponding time. In addition, the transaction processing unit 141 inputs the result classified according to the characteristic into the information centers 50 selected by the agent message control unit 145, and then transmits the reception details and the estimated processing time information to the first subscriber 10 in step 323.

As described above, the front server 200 of the information center 50 receiving the information change data from the information change server 40 performs a server function serving as an intermediary between the legacy server 250 and the information change server 40. At this time, the agent / subscriber message control unit 211 of the front server 200 inputs the information change data output from the agent message control unit 145 and transfers it to the user authentication processing unit 213, and the user authentication processing unit 213 transmits the information center 50 in step 329. After performing the user and authentication procedure for accessing the legacy server 250 of the server, the server transmits the legacy server 250 to the legacy server 250. Then, the legacy server 250 changes the address information of the corresponding subscriber according to the received information change data. The legacy server 250 generates a response message according to the change result of the subscriber, and transmits the generated response message to the front server 200 in step 331. Then, the front server 200 transmits the received response message to the information change server 40 in step 333. The information change server 40 transmits the response message to the first subscriber when receiving the response message from the front server 200 of the information center 50.

When the above operation is repeated, the information change server 40 receives the result of changing the subscriber information of the information centers 50 selected by the subscriber, and stores it in an internal database. When the first subscriber is connected to the information change server 40, the result of the change of address is displayed for each information center 50 so that the first subscriber can check. 3C is a diagram showing the result of the information change processing on the screen of the subscriber after performing the above information change procedure.

As described above, the procedure of changing the subscriber information in the subscriber, the information change server 40 and the information center 50 according to the embodiment of the present invention will be described in detail.

4 is a flowchart illustrating an operation procedure of a subscriber device according to an embodiment of the present invention.

Referring to FIG. 4, first, the first subscriber 10 accesses the homepage of the network operation server 30 in step 411, and selects a service for accessing the information change server 40 in step 413. Then, when accessing the information change server 40, the subscriber 10 detects that the access in step 415. The network operation server 30 authenticates the real name of the first subscriber 10 in step 417, and after checking this in step 419, provides the internet portal screen as shown in FIG. 3a. In step 421, the first subscriber 10 inputs change information of the subscriber and information for selecting desired information centers 50 in each area of the portal screen, and transmits the information in step 423.

After the subscriber's change information and the desired information centers 50 are selected and transmitted, the first subscriber 10 checks the subscriber information change result based on the response information transmitted from the information change server 40 in step 425.

5 is a flowchart illustrating an operation procedure of an information change server according to an embodiment of the present invention.

Referring to FIG. 5, the information change server 40 receives the subscriber's change information as shown in FIG. 3A after the first subscriber 10 connects in step 511. Then, the information change server 40 checks whether there is an error in the received change information of the subscriber, and if there is an error, an error message is output to the first subscriber 10 in step 517. That is, the information change server 40 performs an error process when information is not input in the area 11-125 in the subscriber change information as shown in FIG. 3A or when an input out of a predetermined standard is generated. In addition, even if the information center 50 inputted through the 135 region is the information center 50 which cannot be processed by the information changing server 40, it may be notified that the subscriber information of the information center 50 cannot be changed.

However, if the inputted subscriber information is normal in step 515, the information change server 40 controls the message processing unit 143 to process the subscriber change information in the message format of the selected information centers 50, and the agent message controller 145. The control is distributed to each of the selected information centers 50. Then, the information change server 40 transmits the processed subscriber's change information in a communication method suitable for each information center 50 in steps 521 to 525. That is, the information change server 40 controls the agent message control unit 145 and transmits the processed information change data to the corresponding information centers 50 in step 521, if the information center is capable of real-time service. The center 50 transmits the processed information change data to the corresponding information centers 50 at predetermined time intervals in step 523, and if the information center 50 of the batch service is processed, the processed information changes to the corresponding information centers 50 in step 525. The information change data is transmitted by the batch service method.

Thereafter, when the information change server 40 receives the result of processing the information change data of the subscriber from the information center 50 in step 527, the information change server 40 stores the result of changing the subscriber information of the corresponding information center 50 in step 529. If the above operation is repeated, the subscriber 10 receives all the processing results of each selected information center 50, and the received result is stored in the internal database in step 529.

The information change server 40 may transmit a result of processing the subscriber change information to the first subscriber 10. At this time, the transmission method may transmit to the first subscriber 10 each time a processing result is received, and may transmit the processed result at a predetermined time interval, or may transmit the final processed result. The information change server 40 may also collectively transmit the processing results stored in the database when the first subscriber 10 is connected to the information change server 40.

6 is a flowchart illustrating an operation procedure of the information center 50 according to an embodiment of the present invention.

Referring to FIG. 6, the information center 50 may include a front server 200 connected to the information change server 40 and a legacy server 250 inside the information center 50 as described above. Therefore, the outside of the information center 50 can always be connected to the legacy server 250 through the front server 200, the legacy server 250 is provided with a customer database for storing important information of subscribers.

First, when the information center 50 receives the subscriber's information change data from the information change server 40 in step 613, the information center 50 checks whether the information change data for batch processing is performed in step 615. If the information change data is data transmitted in real time or at a predetermined time interval, the front server 200 of the information center 40 detects this in step 615 and transmits the information change data to the legacy server 250 in step 617. Then, the legacy server 50 of the information center 50 changes the customer information of the customer database to the input information change data in step 619 and stores it in the corresponding subscriber area of the customer database in step 621. The front server 200 is then transmitted to the information change server 40.

However, if the information change data is data to be batch-processed, the front server 200 of the information center 50 detects it in step 615, inputs the information change data in steps 623 and 625, and stores it in the batch database. When the front server 200 detects the start of the batch information change in step 631, the front server 200 searches for batch data stored in the batch database in step 633, and after changing the information of the subscriber according to the batch batch data in step 635, In step 621, the result of the change is stored in the customer database. The front server 200 is then transmitted to the information change server 40.

As described above, when the information of the subscriber needs to be changed, the information of the subscribed information providers may be collectively changed. In particular, if the subscriber's address is changed, the subscriber enters the changed subscriber's information into the information change server and selects the information provider to be changed, and the information change server collectively according to the format and transmission method of the corresponding information provider. Request a change and collect the processed result and provide it to the subscriber. Therefore, the subscriber can easily and easily change the information of the subscriber, thereby has the advantage that the subscriber can be normally provided timely service of the information center.

1 illustrates a network configuration of a system for carrying out the present invention.

2 is a diagram illustrating a procedure for automatically changing subscriber information according to an embodiment of the present invention.

3A and 3B show a subscriber menu for changing subscriber information, and FIG. 3C shows a display screen after changing information.

4 is a flowchart illustrating an operation procedure of a subscriber device according to an embodiment of the present invention.

5 is a flowchart illustrating an operation procedure of an information change server according to an embodiment of the present invention.

6 is a flowchart illustrating an operation procedure of an information center according to an embodiment of the present invention.

Claims (8)

In the device for changing the information of the subscriber, A plurality of information centers having information of the subscriber and providing on / offline information such as billing according to the information of the subscriber; A network operation server that is connected through the Internet and authenticates the subscriber and provides a portal screen for guiding the subscriber's change information when verifying the authentication; When the information on the portal screen is input by the network operation server, the subscriber's change information is processed into a message format of the information centers, the processed subscriber's change message is transmitted to the information center, and the result processed by the information center is displayed. And the information change server responsive to the subscriber. The method of claim 1, wherein the change information of the subscriber, And personal information of the subscriber, contact information, change address information, and selection information of information centers. The method of claim 2, wherein the information change server, A transaction processing unit for transacting the information change request of the subscriber requested from the network operation server, the reception history of the received change information, and the expected processing times; A message processing unit for processing information change data of the subscriber according to the format of the selected information centers; The information centers are connected to the information centers, classify the processed information change data according to the communication method of the information centers, transmit the information change data to the information center according to the classified result, and receive the processed result data. Agent message control unit, And a database storing change information of the processed subscriber and batch processing the changed result upon user request. The method of claim 3, wherein the agent message control unit, When classifying the information change data, the classification is classified into real-time transmission, transmission at predetermined time intervals, and batch batch transmission according to the communication method of the information center, and the information change data are transmitted according to the classification result. Device. A method of changing subscriber information of a plurality of information centers having information of the subscriber and providing information such as billing on / off by the information of the subscriber, A process of providing a portal screen for guiding the subscriber's change information upon authentication verification of the subscriber and requesting the subscriber's information change request; Processing the subscriber's change information into the message format of the information center when the subscriber inputs information on the portal screen; Transmitting the processed change message of the subscriber to the information center; And responding to the subscriber by inputting the result processed by the information center. The method of claim 5, wherein the change information of the subscriber, The personal information, contact information, change address information, and selection information of information centers. The method of claim 6, wherein the transmitting of the information change data comprises: Classifying the processed information change data according to the communication method of the information centers; And transmitting the information change data to the information center according to the classified result. The method of claim 7, wherein the classifying the information change data, According to the communication method of the information center, the method characterized in that the classification into real-time transmission, transmission at a predetermined time interval, batch batch transmission.