KR20050030444A - A set of system and service that enables internet messenger program users to make call connections with and to send voive mails to fixed, mobile, and/or voip phones by no more than clicking the buddy list on the messenger - Google Patents

Abstract

A system and a service for connecting a call and transmitting a voice message through a wired/wireless/VoIP(Voice over Internet Protocol) phone with click of a buddy list or a telephone number in an Internet messenger program are provided to easily use diverse communication methods like a voice call, a group call, and the voice message by linking the data-based Internet with a circuit-based communication network. Equipped with a user interface for the services, the Internet messenger program receives a service request from a user, and transfers the requested service, and the telephone numbers of the user and counterparts to a parlay application server. Equipped with the service logic, the parlay application server operates corresponding service logic by receiving the requested service, and the telephone numbers of the user and counterparts from the Internet messenger program.

Description

A set of system and service that enables internet messenger program users to make call connections with and to send voive mails to fixed, mobile, and / or VoIP phones by no more than clicking the buddy list on the messenger}

The call function provided by the existing Internet messenger program is a method of downloading an Internet phone or a VoIP phone to one's own computer and inputting a phone number of a counterpart who wants to make a call in the Internet phone program. In other words, it is a service method that simply calls the Internet phone program from the Internet messenger program by making a call with the other party through the Internet phone on the PC instead of the actual own phone.

In terms of the user who wants to use the service, the existing service has a disadvantage of having to go through a complicated service use process of attempting to connect a call after downloading an Internet phone program through a service provider's membership process. In addition, there are limitations such as the burden of purchasing additional devices (headsets, VoIP phones, and other additional equipment) in order to use Internet phones, and relatively low call quality compared to wired and wireless phones.

In terms of function, the function is limited to 1: 1 call, and each person creates, registers, and manages an address book, and the other party who is not registered in the address book has a hassle to make a phone call by entering a phone number.

The problem to be solved by the present invention is to interwork existing data-based internet and circuit-based communication network and transmit 1: 1 voice call, group call, voice message transmission in addition to text-based communication in Internet messenger program as described above. It is to make it easy to use various communication methods.

In order to make a call with the other party through the existing Internet messenger program, the service user subscribes to an Internet phone service provider, downloads the Internet phone to his PC, creates an address book of the other party (s), or manually dials the number through the web. Was entered to make a call in a web to phone (web to phone) method. In addition, the function was limited only by 1: 1 call with the other party.

The present invention is different from the conventional method, when a user wants to make a call with the other party on the messenger program, the service user can designate a user's ID or name or a specific group by simply clicking on the wired to which the user has already designated. Enables calls over wireless, VoIP or VoIP. In addition to the 1: 1 call, several communication channels were created in the text-based Internet messenger program by adding a function of recording a group call and a voice message to be designated by the other party or a specific group.

To perform these functions, each of the following three programs or systems: the Internet messenger program, the open communication application server (= Parlay Application Server), and the open communication gateway system (= Parlay Gateway, Parlay Gateway). shall.

1. The client program or the server of the Internet messenger program has a number of a landline telephone, a wireless telephone or a VoIP telephone corresponding to a user's name or ID registered in the Internet messenger, so that the service user has a 1: 1 voice call, If a user wants a service such as a group call or a voice message transmission, one of various types of phone numbers of the other party must be delivered to an open communication application server (= Parlay Application Server). (In the client program of the Internet messenger program, it is more preferable to hold only the user's own information and to hold the information of all users registered in the Internet messenger on the server of the Internet messenger program.) In this case, when an Internet messenger program requests a service to an open communication application server (= Parlay Application Server), information is transmitted through TCP / IP (Transmission Control Protocol / Internet Protocol) by attaching a specific header to an XML message. Replace it.

2. Open communication application server (= Parlay Application Server) is responsible for receiving service request from Internet messenger program and executing service logic for the service. That is, open communication gateway system (= Parlay Gateway, Parlay Gateway) by setting operation and parameter of protocol corresponding to telephone type (wired, wireless telephone, VoIP telephone) of the party who wants to make a call or voice recording. Request a service). The communication between an open communication application server (= parlay application server) and an open communication gateway system (= parlay gateway) takes place via the Parlay API, an open standard technology. Parlay API is a technology that is financed by Parlay Group formed by several international telecommunications operators. It is an open technology that allows 3rd party application services to use network resources safely.

3. The open communication gateway system (= Parlay Gateway) accepts a request for service from an open communication application server (= Parlay Application Server) via the Parlay API and calls the other party's telephone network (wired, wireless or VoIP). An application initiated call (= Application Initiated Call) is performed to an exchange or a switching system corresponding to a telephone. If you need to connect an announcement device called an IP (Intelligent Peripheral) or Media Server that is responsible for recording or sending voice messages, call or record the service requester, ie the person who will record the voice message. It plays a role of connecting the announcement broadcasting equipment suitable for the telephone network (wired telephone, wireless telephone or VoIP telephone) of the other party to transmit a voice message. Here, the core function of the service of the present invention (that is, the service user does not need to enter the phone number of the other party who wants to make a call or send a voice message to try the call directly) is performed by an open communication gateway system (= parlay gateway). This is possible due to the "application initiated call (= application initiated call)". This is a method of making a call by calling each person who wants to talk in a network system called an open communication gateway system (= paley gateway) instead of a person.

The present invention relates to a service and a system for providing a function such as 1: 1 call, group call with several people, voice message transmission, and the like by clicking a counterpart on an Internet messenger program. In other words, if you click on the person you want on the program, the system and service that can make a call to each other's phone (wired or wireless phone or VoIP phone) and all registered phone types in the network system. to be. In detail, 1) Clicking the other party on the Internet messenger to make a 1: 1 call 2) Clicking the other party on the Internet messenger or clicking a group to make a group call 3) Text using TTS (Text to Speech) After you create a message to send to, click on the other party (s) on the Internet messenger or click a group to deliver the message. 4) Record your own voice, and then click on the other party (s) on the Internet messenger or click on the group. Can be divided into services and systems that deliver messages.

1 shows a schematic diagram of a network system for providing a service according to the present invention. As shown in FIG. 1, when an Internet messenger user requests a service, the Internet messenger server program obtains information of an Internet messenger client program having a landline telephone, a wireless telephone, or a VoIP telephone number corresponding to a service requester's name or ID. The server requests a service to an open communication application server (= Parlay Application Server) by TCP / IP by attaching a specific header to an XML message along with telephone number information of the counterpart (s) of the server program. An open communication application server (Parlay Application Server) receives a service request and related information received from an Internet messenger program and performs service logic for the corresponding service. In other words, the operation and parameters of the protocol corresponding to the telephone type (wired telephone, wireless telephone, VoIP telephone) of the counterpart (s) who wants to make a call or voice recording are set up. Request service from a communication gateway system (= Parlay Gateway). An open communication gateway system (= Parlay Gateway) that receives a service request is an application-initiated call (= application It performs an Initiated Call and an Application Initiated Call. It also plays a role in connecting to an announcement device called an IP (Intelligent Periperal) or a Media Server. The core function of the present invention is previously defined by the service requester and the counterpart (s) through an application initiated call (= Application Initiated Call) function performed by an open communication gateway system (= Parlay Gateway). Because you make calls by landline, wireless, or VoIP phone, service users do not have to manually enter their phone number to make a call or send a voice message. Unlike the wired, wireless and VoIP phones, the service can be used conveniently.

2 shows a flowchart of a 1: 1 call and group call function among services of the present invention. Specifically, when the Internet messenger program user requests a 1: 1 call or a group call by designating a counterpart (s) or a group, a wired line corresponding to the name or ID of the service requester is provided. The Internet messenger server program that receives the information of the Internet messenger client program having the telephone, wireless telephone or VoIP telephone number, attaches a specific header to the message in XML format along with the information of the other party (s) or group to call. Request service to open communication application server (= Parlay Application Server). An open communication application server (= Parlay Application Server) that receives a service request executes the corresponding service logic to establish a call network with the other party (s) or group (wireline, wireless or VoIP) Set the operation and parameters of the protocol corresponding to the telephone and request the service to the open communication gateway system (= Parlay Gateway) through the Parlay API. An open communication gateway system (= Parlay Gateway) sends an application initiated call (= Application Initiated Call) to an exchange or switching system that corresponds to the other party's or group's phone type. Perform. The exchange or switching system verifies that the number of the service requester and the counterpart (s) or group is a valid number. If it is found to be a valid number, it attempts to call the service requester and the party (s) or group's phone number through the Application Initiated Call (= Application Initiated Call) function. When the service requester and the party (s) or group answer the call, the call is connected. If there is no answer, the service requester sends an unanswered message to the open communication gateway system (= Parlay Gateway). An open communication gateway system (= Parlay Gateway) that receives an unresponsive message also sends an unresponsive message to an open communication application server (= Parlay Application Server) and an open communication application server (= Parlay Application Server). ) Sends the same message to the Internet messenger server program. If it is determined that the number of the service requester and the counterpart (s) or group is not valid, the corresponding exchange or switching system sends an error message to the open communication gateway system (= Parlay Gateway). An open communication gateway system (= Parlay Gateway) receiving an error message also sends an error message to an open communication application server (= Parlay Application Server) and an open communication application server (= Parlay Application Server). ) Sends the same message to the Internet messenger server program.

3 shows a flowchart of a function of transmitting a voice message using text to speech (TTS) among the services of the present invention. In detail, following the flow, when an Internet messenger program user writes a message in a text input window of the Internet messenger program and requests a TTS message transmission request by designating a party (s) or group to which the message is to be sent, the Internet messenger server The program sends a message to the open communication application server (= Parlay Application Server) with the text content and the counterpart (s) or group information to be transmitted together with the service request. The open communication application server (= Parlay Application Server) converts the received text message into VXML, stores it, and executes the corresponding service logic to execute the caller's call group. Request operation to open communication gateway system (= Parlay Gateway) through Parlay API by setting operation and parameter of protocol corresponding to telephone network (wired telephone, wireless telephone or VoIP telephone). . An open communication gateway system (= Parlay Gateway) is an application-initiated call (= application because it is an exchange or switching system that corresponds to the other party (s) or group's telephone network (wired, cordless, or VoIP telephone). Perform an Application Initiated Call. The exchange or switching system verifies that the number of the counterpart (s) or group is a valid number. If a valid number is found, the call is attempted to the phone number of the other party (s) or group via the Application Initiated Call (= Application Initiated Call) function. When the other party (s) or group answers the call, the open communication gateway system (= Parlay Gateway) is based on the service logic of the open communication application server (= Parlay Application Server). Connect the broadcast equipment to The announcement equipment sends a service announcement according to an instruction of an open communication application server (= Parlay Application Server), and a message in VXML format received from an open communication application server (= Parlay Application Server). Send the contents by voice. If the other party (s) or group does not answer the call, the exchange or switching system sends an unanswered message to an open communication gateway system (= Parlay Gateway). An open communication gateway system (= Parlay Gateway) that receives an unresponsive message also sends an unresponsive message to an open communication application server (= Parlay Application Server) and an open communication application server (= Parlay Application Server). ) Sends the same message to the Internet messenger server program. If it is determined that the number of the service requester and the counterpart (s) or group is not valid, the corresponding exchange or switching system sends an error message to the open communication gateway system (= Parlay Gateway). An open communication gateway system (= Parlay Gateway) receiving an error message also sends an error message to an open communication application server (= Parlay Application Server) and an open communication application server (= Parlay Application Server). ) Sends the same message to the Internet messenger server program.

4 and 5 illustrate a flowchart of a function of directly recording a voice of a service of the present invention and transmitting a voice message. Specifically, following the flow, when an Internet messenger user clicks the “send voice message after voice mail” function on the Internet messenger, the Internet messenger server program requests a service from an open communication application server (= Parlay Application Server). Is a TCP / IP header with a header specific to an XML message. The open communication application server (= Parlay Application Server) that receives the service request executes the corresponding service logic to set the operation and parameters of the protocol corresponding to the service requester to set up the Parlay API. Request service to open communication gateway system (= Parlay Gateway) through. An open communication gateway system (= Parlay Gateway) is an application-initiated call (= application initiated call, to an exchange or switching system corresponding to the service requester's telephone network (landline, cordless or VoIP phone). Application Initiated Call). The exchange or switching system verifies that the number of the service requester is a valid number. If a valid number is found, the exchange or switching system attempts to call the service requester through the application initiated call (Application Initiated Call) function. When the service requester answers the call, according to the service logic of the open communication application server (= Parlay Application Server), the open communication gateway system (= Parlay Gateway) connects the announcement equipment to the service requester. If the announcement device is normally connected, the announcement device sends the announcement to the service requester according to the instruction of the open communication application server (= Parlay Application Server) and the service requester sends the message according to the instruction of the announcement device. Record your voice. If the service caller's telephone number is not valid, the service caller's telephone does not answer, or the broadcast equipment is not properly connected, the corresponding exchange or switching system will display an error message in each case. Is transmitted to an open communication gateway system (= Parlay Gateway). An open communication gateway system (= Parlay Gateway) receiving an error message also sends an error message to an open communication application server (= Parlay Application Server) and an open communication application server (= Parlay Application Server). ) Sends the same message to the Internet messenger server program. Once you have completed the voice recording and specified the other party (s) or group you want to transmit, the open communication gateway system (= Parlay Gateway) is the switch or switching system that corresponds to the phone type of the other party (s) or group. Makes an application initiated call (= Application Initiated Call). The exchange or switching system verifies that the number of the counterpart (s) or group is a valid number. If a valid number is found, the call is attempted to the phone number of the other party (s) or group via the Application Initiated Call (= Application Initiated Call) function. When the other party (s) or group answers the call, the open communication gateway system (= Parlay Gateway) is based on the service logic of the open communication application server (= Parlay Application Server). Connect the broadcast equipment to The announcement equipment transmits service announcements according to the instructions of an open communication application server (= Parlay Application Server), and transmits a prerecorded voice message. If the other party (s) or group does not answer the call, the exchange or switching system sends an unanswered message to an open communication gateway system (= Parlay Gateway). An open communication gateway system (= Parlay Gateway) that receives an unresponsive message also sends an unresponsive message to an open communication application server (= Parlay Application Server) and an open communication application server (= Parlay Application Server). ) Sends the same message to the Internet messenger server program. If it is determined that the number of the service requester and the counterpart (s) or group is not valid, the corresponding exchange or switching system sends an error message to the open communication gateway system (= Parlay Gateway). An open communication gateway system (= Parlay Gateway) receiving an error message also sends an error message to an open communication application server (= Parlay Application Server) and an open communication application server (= Parlay Application Server). ) Sends the same message to the Internet messenger server program.

The effects of the present invention can be divided as follows.

1) convenience of calling on the Internet

In order to make a call with the other party through the existing Internet messenger program, the service user subscribes to an Internet phone service provider, downloads the Internet phone to his PC, creates an address book of the other party (s), or manually dials the number through the web. There was a procedural hassle to make a call by typing. In addition, it has a burden of having to purchase additional equipment such as a headset or a VoIP phone as well as a low voice quality compared to a conventional wired or wireless phone because of the web to phone method.

However, through the present invention, when a user of a service wants to make a call with a counterpart on a messenger program, the user of the counterpart (s) can designate a wired, wireless or VoIP that he or she already designated by simply clicking on a specific group by clicking on a specific ID or name. You can talk on the phone.

2) variety of services

In the past, the call function provided by the Internet messenger program was limited to 1: 1 voice call between itself and the other party. However, according to the present invention, a service user can make a call simultaneously by designating several people or groups in addition to a 1: 1 voice call, and converts a voice message recorded by himself or a message written in text on the web into voice and the other party (s). ) Or to a group at the same time.

3) Value added

The call function provided on the existing Internet messenger program is made based only on the Internet phone, but the present invention is made by interworking the Internet network and the wired / wireless communication network, thereby creating more added value by providing various services.

4) Cost reduction of service provider

Service providers can shorten service development time by using systems that use standardized APIs (open communication application servers (= Parlay Application Server), open communication gateway systems (= Parlay Gateway). In addition, regardless of the types of subordinate communication networks (wired network, wireless network, and internet network), the same service can be provided to reduce costs.

1 is a schematic diagram of a network system for providing a service according to the present invention.

2 is a flowchart of a 1: 1 call or group call function among services of the present invention.

3 is a flowchart of a function of transmitting a voice message using a text to speech (TTS) among the voice message transmission functions of the service of the present invention;

4 is a flowchart (1) of a function of directly recording a voice of a voice message transmission function of a service of the present invention and transmitting a voice message

5 is a flowchart (2) of a function of directly recording a voice of a voice message transmission function of a service of the present invention and transmitting a voice message

Claims (7)

Provides the above services based on the system and system that enables both parties to click 1: 1 on wired, wireless and VoIP phone, record and send multi-party group call and voice message, and transmit TTS voice message by clicking on the user on the Internet messenger. To a) The Internet messenger program has a user interface (UI? User Interface) for the services, accepts the request for the service from the user, and opens the requested service, its own telephone number, and the telephone number of the counterpart (s). (= Parlay application server) b) The open communication application server (= parlay application server) holds the service logic to accept the requested service from the Internet messenger program, the telephone number of the service requester and the telephone number of the counterpart (s) and to drive the requested service logic. system c) a service method that selects another user of the same Internet messenger program in the Internet messenger program and provides 1: 1 call regardless of whether the user logs in or logs off, d) a service method of selecting a different user of the same Internet messenger program in the Internet messenger program and providing a multi-party group call regardless of whether the user logs in or logs off, e) a service method of providing a voice message transmission using TTS (Text to Speech) regardless of whether the user logs in or logs off by selecting another user (s) of the same Internet messenger program in the Internet messenger program; f) A method of providing a voice message transmission by selecting another user (s) of the same Internet messenger program in the Internet messenger program and directly recording his or her voice regardless of whether the user logs in or logs off. The method of claim 1, The Internet messenger program of step a), Service requester provides the user's own phone number and the configuration function to enter, change and delete the landline, wireless or VoIP phone number of the other party (s) to perform the service, User for text input for 1: 1 call, multi-group group call, voice message recording and transmission, voice message transmission function using TTS (Text to Speech) and voice message transmission function using TTS (Text to Speech) Interface (UI? User Interface), An open communication application server (= parlay) for requesting a service and requesting a text message for requesting a voice message service using TTS (Text to Speech), a number of a landline or wireless telephone or a VoIP telephone of a service requester and a service requester and a party to perform the service. A system that exchanges information with an open communication application server (= Parlay application server) via TCP / IP (Transmission Control Protocol / Internet Protocol) by attaching a specific header to an XML message for delivery to an application server). The method of claim 1, The open communication application server (= parlay application server) of step b), It communicates through TCP / IP (Transmission Control Protocol / Internet Protocol) by attaching specific headers to Internet messenger program and XML type message. Input the requested service from the Internet messenger program and the wired, wireless, and VoIP phone numbers of the service requester and the other party to perform the service. A system that runs the service logic for the requested service to communicate with the open communication gateway system (= Parlay Gateway) using the Open Communication Standard Programming Interface (Parlay API) and performs the corresponding service logic using communication network resources. The method of claim 1, 1: 1 call of step c), The open communication application server (= Parlay application server) runs the corresponding service logic and uses the open communication standard programming interface (Parlay API) to connect the service requester to the open communication gateway system (= parlay gateway). Or a service made by performing an application-initiated call (= Application Initiated Call) with a number of a wireless telephone or a VoIP telephone. The method of claim 1, The multi-party group call of step d), The open communication application server (= Parlay application server) runs the corresponding service logic and uses the open communication standard programming interface (Parlay API) to connect the service requester to the open communication gateway system (= Parlay gateway). Or a service made by performing an application-initiated call (= Application Initiated Call) with a number of a wireless telephone or a VoIP telephone. The method of claim 1, The voice message transmission service using the text to speech (TTS) of step e), An open communication application server (= Parlay application server) runs the corresponding service logic to provide a service to an open communication gateway system (= Parlay gateway) using the Open Communication Standard Programming Interface (Parlay API). Or after performing an application start call (= Application Initiated Call) to the number of the VoIP phone and requesting an open communication gateway system (= Parlay gateway) to connect a media server to perform the service. The service is made by converting the text received in paragraph 2 to the other party to the voice message using the VXML The method of claim 1, The service of directly recording the voice of step f) to transmit a voice message, An open communications application server (= Parlay application server) drives the service logic to open the service requester's landline, cordless or VoIP phone using the Open Communications Standard Programming Interface (Parlay API). Make an application initiated call (= Application Initiated Call) with the number of After requesting an open communication gateway system (= parlay gateway) to connect a broadcast server (Media Server), connect the service requester and the broadcast device to record the information requested by the service requester directly in the voice of the service requester. Perform an application-initiated call (= Application Initiated Call) to the number of the landline, wireless or VoIP telephone of the other party to perform the service, The service is made by requesting an open communication gateway system (= parlay gateway) to connect a broadcast server (Media Server) so that the broadcast device sends a voice message of the recorded service requester to the other party to perform the service.