KR20050013729A - Usable number inquiry and reservation method - Google Patents

Abstract

PURPOSE: A method for inquiring about/retrieving/reserving a telephone number usable as a wired/wireless telephone number is provided to inquire about/retrieve whether a telephone number is usable for a wired telephone or a mobile terminal by using an ARS or an Internet service when a user is newly registered or a number change process is essential, thereby informing the user of the retrieved result in order to previously reserve the number. CONSTITUTION: A telephone number user accesses an information server providing a number inquiry service through an ARS(S302). The information server ARS-delivers an announcement about using the number inquiry service to a wired telephone or a mobile terminal, and the user inputs a desired telephone number by using the wired telephone or the mobile terminal(S304-S322). The information server retrieves the inputted telephone number, and ARS-delivers the retrieved result to the wired telephone or the mobile terminal(S324). If the inputted telephone number is usable, a reserved registration on the telephone number is carried out while the reserved result is ARS-delivered to the wired telephone or the mobile terminal, then an announcement about a number change or a reserved number validity is ARS-delivered(S326,S328).

Description

Available number inquiry and reservation method for wired / wireless phone numbers {Usable number inquiry and reservation method}

The present invention relates to a search service for all wired and wireless telephone numbers, and to a method for inquiry / search and reservation of available telephone numbers, and more specifically, to a new subscription or a change of number when ARS or all telephones are required. It relates to a service that can be used to look up / search for the availability of a telephone number using the Internet, and to make a reservation in advance so that other customers do not use it.

When a user requests a query for a desired number, or when a user wants to change a number or joins a new one, in the past, it was not possible to know whether the desired phone number was used in advance (cannot be consulted by phone). Only when he visited, work was possible.

In addition, with the introduction of the number portability system, the customer will try to retain and search the desired number first. Accordingly, the customer contact department is expected to process the business, which causes the customer complaints due to the delay in the business process.

That is, when the number portability system is introduced, the subscriber will try to retain the desired number first.

In addition, it is expected that the work load will be congested due to the increase in the number of visiting customers or inquiries to use / inquire the use of the desired number.

The present invention has been made to solve the above problems, an object of the present invention, using a wired or mobile phone when a new subscription or a number change is required as a query / search service of all phone numbers, including wired and wireless After accessing ARS or wired / wireless internet, you can search and search the availability of the phone number you want, and you can make a reservation in advance so that other customers do not use it, and visit or call the customer contact department to check the availability of the phone number. Even if you do not need to search through the ARS or the Internet, and available numbers can be reserved for convenient telephone number inquiry / search and reservation method of available wired and wireless telephone numbers.

In order to achieve the above object, the present invention includes a first step in which a telephone number user connects to an information server for performing a number lookup service using ARS using a landline or a mobile telephone;

A second step of transmitting a user guide ARS for a number query service from the information server to a landline telephone or a mobile terminal, and the user inputting a desired telephone number using the landline telephone or a mobile terminal;

A third step of retrieving the telephone number inputted from the information server and transmitting the search result to the landline telephone or the mobile terminal;

If the entered telephone number is a usable telephone number, the fourth party registers a reservation for the telephone number, sends the reservation result to ARS and transmits the ARS to the landline or mobile phone, and sends ARS instructions on the change of the number or the validity of the reservation number. It is to provide a method of inquiry / search and reservation of available telephone numbers of wired and wireless telephone numbers comprising the steps.

In order to achieve the above object, the present invention includes a connection step in which a telephone number user accesses an information server that performs a number lookup service over the Internet using an Internet terminal such as a mobile telephone or a computer;

An inquiry number input step of outputting a usage guide window for the number query service from the information server to the Internet terminal and inputting a desired telephone number using the Internet terminal;

An inquiry result step of searching for a telephone number inputted from an information server and transmitting a search result to an internet terminal;

If the inputted telephone number is a usable telephone number, wired / wireless includes a reservation step of registering a reservation for the telephone number and transmitting the reservation result to the Internet terminal, and outputting a guide window for changing the number or validity of the reservation number. We would like to provide a method for inquiry / search and reservation of available telephone numbers of telephone numbers.

1 is a block diagram of an inquiry / search and reservation system applied to the first embodiment of the present invention.

2 is a block diagram of an inquiry / search and reservation system applied to the second embodiment of the present invention.

3 is a flowchart of an inquiry / search and reservation method according to the first embodiment of the present invention.

4 is a flowchart of a query / search and reservation method according to a second embodiment of the present invention.

<Description of the symbols for the main parts of the drawings>

10: Landline 12: PSTN

14: CGS 16: CBC

18: HLR 19: IWF

20: mobile phone 22: BTS

23: BSC 24: MSC

26: SMSC 28: SMS server

30: Information Server 32: CDS

34: COIS 40: Computer

42: Internet 46: Internet Server

48: application server 50: DCN

52: PDSN 54: Switching Hub

56: STP 58: LBS system

Hereinafter, the configuration and operation of the present invention will be described with reference to the accompanying drawings.

1 is a configuration diagram of a notification system applied to a first embodiment of the present invention, in which a telephone line or a mobile phone is inquired of a usable telephone number using an ARS service.

In the case of the landline telephone 10, it is connected to the information server 30 of the ARS through the PSTN 12, which is a general public telephone network.

In the case of the mobile telephone 20, it connects to the information server 30 of the ARS via the BTS 22 which is the base station.

The mobile phone 20 performs a role such as user authentication, security, signal processing, and wireless transmission and reception.

The BTS 22 is a network termination device connected directly to the mobile phone 20 by performing baseband signal processing, wired / wireless conversion, and transmission and reception of a wireless signal.

Mobile Switching Center (MSC) 24, which is a mobile switch, is a complex digital switch that provides a wired communication function and a mobile communication function as the most important network configuration device for providing a mobile communication service.

The HLR 18 is a database that stores information on subscribers of the mobile communication service, and the visitor location register of the MSC 24 transmits almost all subscriber data such as when calling, registering a location, and receiving a call to the mobile terminal. VLR) provides a role, and has routing information necessary for the call to the mobile phone (20).

The SMSC 26 serves as a message center for routing SMS paths.

In other words, the destination phone number of the message is determined to determine where the message should be delivered.

The SMS server 28 is equipped with an application program for various additional services.

The CBC (Cell Broadcasting Center) 16 is a system for broadcasting type services using SMS.

Customer Oriented Information System (COIS) 32 is a customer-oriented information system that is a comprehensive information system that manages customer management, billing, billing, and payment.

CDS (Customer Data Distribution System) 34 is a system for transmitting the information requested by the customer to the exchange system (HLR, additional equipment, etc.) to prevent the loss of information and maintain consistency.

The information server 30 stores information on available telephone numbers, reserved telephone numbers, and the like in a DB, and inquires when an inquiry request is received from the landline telephone 10 or the mobile telephone 20, and informs the reservation if necessary. And exchange data with CDS 34.

Reference numeral 14 is a CGS (Cellular Gateway System).

2 is a configuration diagram of a notification system applied to a second embodiment of the present invention, in which a telephone number available for use of an Internet service is retrieved from an Internet terminal of a computer or a mobile phone.

The mobile telephone 20 is used to access the information server 30 which provides Internet service through the IS-95A / B 100 network or the CDMA2000 1x 200 network.

The IS-95A / B 100 network is composed of a BTS 22, a BSC 23, an MSC 24, an HLR 18, an information server 30, and an IWF 19.

Here, the same thing as the structure of FIG. 1 is demonstrated.

The base station controller BSC 23 is located between the BTS 22 and the MSC 24 to manage and control the BTS 22.

The Inter Working Function (IWF) 19, which is a device for connecting to the Internet / PSPDN from the MSC 24, receives a signal from the MSC 24 and converts circuit data into packet data.

The CDMA2000 1x network is composed of BTS 22, BSC 23, MSC 24, DCN 50, and STP 56.

A DCN (Packet Data Serving Node) 52 is configured in the Data Core Network (DCN) 50 to perform an interface function through the network to support the mobility of the mobile phone 20 for using the wireless Internet.

The PDSN 52 is in charge of the interface between the DCN and the external Internet network, and 54 is a switching hub.

The STP (Signal Transfer Point) 56, which is a signal repeater, processes all signals inside the MSC in No. 7 signaling (public communication signaling).

The WAP G / W (WAP Gateway) 44 converts the WML document received from the mobile phone 20 into HTML and requests it to the desired origin server (Internet server) 46, and at the Internet server 46, The response is converted into WML and sent to the mobile phone 20.

Reference numeral 48 is an application server, and an LBS system of a 58DMS location based server.

With the configuration as shown in FIG. 1 and through the same procedure as in FIG. 3, a usable telephone number notification service according to an embodiment of the present invention is performed.

First, the wired telephone 10 or the mobile telephone 20 is connected to the information server 30 of the automatic answering service (ARS) (S302).

The information server 30 transmits the usage guide ARS for the notification service to the wired telephone 10 or the mobile telephone 20 (S304).

When the user listens to the user guide ARS through the landline phone 10 or the mobile phone 20 and wants to subscribe to the mobile communication or change the phone number accordingly, the user inputs a desired phone number (S306).

In this case, the last four digits (for example, 1234) may be input or 7-8 digits (for example, 123-4567) may be input except for the carrier identification number.

The information server 30 searches the DB provided therein and determines whether the input telephone number is an available telephone number (S308).

If it is not a usable telephone number, the ARS transmits that the telephone number input to the landline 10 or the mobile telephone 20 is not available (S330).

If it is a usable telephone number, the ARS transmits that the telephone number input to the landline telephone 10 or the mobile telephone 20 is available (S310).

Subsequently, the information server 30 asks whether it wants to continuously transmit the telephone number available to the landline telephone 10 or the mobile telephone 20 (S312), and if the desired telephone number is available, the telephone number or mobile telephone can be used. In turn, ARS is sent (S314).

In this case, the ARS telephone number may be a telephone number usable among subsequent telephone numbers of the number input by the user, or may be a telephone number before and after the telephone number entered by the user.

The information server sends out the ARS phone number, and asks whether the telephone number to be sent is selected to the landline or mobile phone (S316), and if it is selected (S318), it asks whether to make a reservation for the selected phone number (S320). .

If the user wants to make a reservation for the phone number selected by the user, the phone number is registered and registered in the information server (S322).

At this time, if the number change service is registered with the mobile phone number currently in use, and if you are a new subscription service register the resident registration number together.

When the registration is completed, the information server sends the ARS for the reservation completion fact to the landline or mobile phone (S324).

In addition, when the user's terminal is the mobile phone 20, the reservation completion result is notified by SMS.

Subsequently, the information server sends out ARS about the number change guide and the reservation number expiration guide to the landline or mobile phone (S326) to inform the user.

The user listens to the ARS and, accordingly, visits a branch, a dealer, a customer center, and changes the number (S328).

If you do not want to send the phone number in step S312 and asks whether to make a reservation for the phone number entered (S320), if you want to make a reservation for the phone number in the information server (S322) and then performs the subsequent steps.

At this time, if the number change service is registered with the mobile phone number currently in use, and if you are a new subscription service register the resident registration number together.

If the user does not want to reserve the phone number in step S320 ends.

With the configuration as shown in FIG. 2 and through the same procedure as in FIG. 4, a usable telephone number notification service according to another embodiment of the present invention is performed.

First, an Internet terminal (mobile phone 20, computer 40, etc.) is connected to an information server 30 that provides Internet services (S402).

The information server 30 outputs the usage guide window for the notification service to the Internet terminal (S404).

If the user sees the user guide window and wants to subscribe to a new mobile communication or change the phone number accordingly, the user inputs a desired phone number (S406).

In this case, four end digits (eg, 1234) may be input or 7-8 digits (eg, 123-4567) may be input except for the carrier identification number.

The information server searches its own DB and determines whether the entered telephone number is an available telephone number (S408).

If it is not a usable phone number, it transmits the fact that the phone number entered in the Internet terminal is a phone number that cannot be used (S430).

If the available phone number transmits the fact that the phone number entered in the Internet terminal is a usable phone number (S410).

Subsequently, the information server asks whether it wants to output the telephone number available to the Internet terminal (S412), and outputs the usable telephone number to the Internet terminal (S414) if the transmission is desired.

At this time, the output telephone number may be a telephone number usable from a subsequent telephone number of the number input by the user, or may be a telephone number before and after based on the number input by the user.

The information server asks whether to select one from the Internet terminal with respect to the outputted telephone number (S416), and if it is selected (S418), asks whether to make a reservation for the selected telephone number (S420).

If the user wants to make a reservation for the telephone number selected by the user, the telephone number is registered and registered in the information server (S422).

At this time, if the number change service is registered with the mobile phone number currently in use, and if you are a new subscription service register the resident registration number together.

When the registration is completed, the information server transmits the reservation completion fact to the Internet terminal (S424).

In addition, when the Internet terminal is a mobile phone, the reservation completion result is notified by SMS.

Subsequently, the information server outputs a guide window for the number change and the reservation number valid period to the Internet terminal (S426).

The user looks at the information window, and accordingly, directly visits the branch, the dealer, the customer center, and changes the number (S428).

If you do not want to output the phone number in step S412 and asks whether or not to make a reservation for the input phone number (S420), if you want to make a reservation registration of the phone number in the information server (S422), and then performs the subsequent steps.

At this time, in case of a number change service, the current mobile phone number is registered together, and in the case of a new subscription service, a resident registration number is also registered.

If the user does not want to reserve the phone number in step S320 ends.

In the system configuration as shown in FIG. 2, when accessing an information server for Internet service using an Internet terminal, the information server outputs all the telephone numbers available for the Internet terminal, and the user inputs one of the telephone numbers. You can also make a reservation by registering this phone number.

As described above, the telephone number inquiry / search, reservation, and change of the present invention can be variously modified, and this also belongs to the claims of the present invention if the telephone number is searched / searched and reserved through the Internet or ARS.

As described above, by inquiring / reserving the availability of the desired phone number in advance and using it at the time of subscription or number change, it is possible to reinforce the customer attraction marketing strategy and increase the customer convenience according to the number portability system.

According to the present invention, the new notification service can be highlighted to the customer, thereby preventing the increase of the customer benefit and the customer departure according to the number portability system.

In addition, new value-added services due to the number retrieval service can be expected to increase profitability and improve the work of contact departments.

In addition, aggressive marketing can be expected by inquiring about the availability of the desired phone number in advance, making reservations, and using it when signing up.

Claims (14)

A first step in which a telephone number user accesses an information server for performing a number lookup service using an ARS using a landline or a mobile telephone; A second step of transmitting a user guide ARS for a number query service from the information server to a landline telephone or a mobile terminal, and the user inputting a desired telephone number using the landline telephone or a mobile terminal; A third step of retrieving the telephone number inputted from the information server and transmitting the search result to the landline telephone or the mobile terminal; If the entered telephone number is a usable telephone number, the fourth party registers a reservation for the telephone number, sends the reservation result to ARS and transmits the ARS to the landline or mobile phone, and sends ARS instructions on the change of the number or the validity of the reservation number. Method for inquiry / search and reservation of available telephone number of wired / wireless telephone number comprising steps. The method according to claim 1, In the second step, A method for querying / retrieving and reserving an available telephone number of a wired / wireless telephone number, characterized by inputting four ending numbers of telephone numbers or 7-8 digits excluding a carrier identification number. The method of claim 1, wherein the fourth step, Asking whether the information server wants to continuously transmit the telephone number available to the landline or mobile phone, and if the transmission is desired, ARS sending the available phone number to the landline or mobile phone in turn; Asking whether to select a telephone number or a mobile telephone for the telephone number transmitted from the information server, and in case of selection, asking whether to make a reservation for the selected telephone number; If the user wants to make a reservation for the selected phone number, registering the phone number with the information server; When the registration is completed, sending the ARS of the reservation completion fact to the landline or mobile phone from the information server, A method for querying / retrieving and reserving a usable telephone number of a wired / wireless telephone number, comprising the step of sending an ARS information about a number change guide and a reservation number expiration date to a landline or mobile phone in an information server. 4. The method of claim 3, wherein if the user does not want to continue sending to the phone number, Asking if you want to make a reservation for the phone number you entered, If the user wants to make a reservation for the telephone number entered by the user to perform the step of registering the telephone number to the information server, and performs the subsequent steps. The method according to claim 3 or 4, wherein in the step of registering and registering the telephone number, When the user changes the number, the registered mobile phone number is used together, and when the new subscription service is registered, the social security number is registered. Way. The method according to claim 3, wherein the ARS telephone number is sent, Inquiry / search and reservation of available telephone numbers of wired / wireless telephone numbers, characterized in that the telephone number can be used among subsequent telephone numbers of the telephone number entered by the user, or the telephone number available before and after the telephone number entered by the user. Way. The method according to claim 3, In the step of sending out the ARS for the reservation completion facts, When the terminal of the user is a mobile phone, available phone number inquiry / search and reservation method of the wired or wireless telephone number, characterized in that notifying the mobile phone to the reservation completion message by SMS. A connection step of a telephone number user accessing an information server for performing a number lookup service through the Internet using an internet terminal such as a mobile telephone or a computer; An inquiry number input step of outputting a usage guide window for the number query service from the information server to the Internet terminal and inputting a desired telephone number using the Internet terminal; An inquiry result step of searching for a telephone number inputted from an information server and transmitting a search result to an internet terminal; If the inputted telephone number is a usable telephone number, wired / wireless includes a reservation step of registering a reservation for the telephone number and transmitting the reservation result to the Internet terminal, and outputting a guide window for changing the number or validity of the reservation number. How to find / search and book available phone numbers. The method according to claim 8, wherein in the inquiry number input step, A method for querying / retrieving and reserving an available telephone number of a wired / wireless telephone number, characterized by inputting four ending numbers of telephone numbers or 7-8 digits excluding a carrier identification number. The method according to claim 8, wherein the reservation step, Asking whether the information server wants to transmit the available telephone number to the internet terminal, and if the transmission is desired, transmitting the available telephone number to the internet terminal for output; Asking the Internet terminal which one of the telephone numbers outputted from the information server is to be selected, and in case of selecting one telephone number, asking whether to make a reservation for the selected telephone number; If the user wants to make a reservation for the selected phone number, registering the phone number with the information server; When the registration is completed, transmitting the reservation completion fact from the information server to the Internet terminal, A method for querying / retrieving and reserving a usable telephone number of a wired / wireless telephone number, comprising: outputting a guide window for changing a number and a validity of a reservation number from an information server to an internet terminal. The method of claim 10, wherein if the user does not want to transmit a telephone number, Asking if you want to make a reservation for the phone number you entered, If the user wants to make a reservation for the telephone number entered by the user to perform the step of registering the telephone number to the information server, and performs the subsequent steps. The method according to claim 10 or 11, wherein in the step of registering and registering the telephone number, When the user changes the number, the registered mobile phone number is used together, and when the new subscription service is registered, the social security number is registered. Way. The method of claim 10, wherein the telephone number output to the mobile terminal, Inquiry / search and reservation of available telephone numbers of wired / wireless telephone numbers, characterized in that the telephone number can be used among subsequent telephone numbers of the telephone number entered by the user, or the telephone number available before and after the telephone number entered by the user. Way. The method of claim 10, wherein in the step of transmitting the reservation completion facts, When the Internet terminal is a mobile phone, available phone number inquiry / search and reservation method of the wired or wireless telephone number, characterized in that notifying the mobile phone to the reservation completion message by SMS.