KR20040091413A - Method and System for Providing Portal Service for Pet Using Residential Information of Customer - Google Patents

Abstract

PURPOSE: A method and a system for offering a pet portal service using location information of a customer are provided to offer membershop information in an area according to the location information of the customer if a customer terminal to receive the pet portal service from a pet portal server offering the pet portal service is connected. CONSTITUTION: The customer terminal(100) transmits/receives data by including a communication module(102) to connect to a pet portal site through a communication network(120) in order to receive the pet portal service. The membershop terminals(110-120) are used by the membershop registered to the pet portal service, manage customer information of the corresponding area, and transmit/receive the data by respectively including the communication modules(112,122). The pet portable server(140) includes a database(143) storing the pet portal service information, a web mail server(144) providing a mail service to the customer terminal and the membershop terminal, and a control part(142) executing a process associated with the pet portal service and controlling entire system.

Description

Method and System for Providing Portal Service for Pet Using Residential Information of Customer}

The present invention relates to a method and system for providing a pet portal service using a customer's local information. More specifically, when a customer terminal that wants to provide the pet portal service is connected to the pet portal server that provides the pet portal service, the pet portal server provides the customer among the chain stores that provide content related to the menu of the pet portal service. The present invention relates to a method and system for providing a pet portal service using only information of a chain store in a nearby area according to local information.

As is well known, electronic commerce is currently being actively used to trade goods and services using a communication network such as the Internet. Among these, the service portion of the e-commerce is actively making reservations such as hotel reservations, air tickets, and performance tickets, but e-commerce in the pet-related field is insignificant.

When looking at various pet sites that have a homepage on the Internet, most of them are shopping malls that sell pets and supplies for pets, and most websites that provide various services such as pet management services or lost services Not found Occasionally, there are web sites where pet health care and grooming are provided as HTML documents or text documents, but they are not very helpful for pet lovers without specialized skills.

As such, pet-related sites that are being serviced on the Internet simply store common sense information regarding pets, such as pet type, food, and breeding environment, in a database, and then, according to a user's choice, Information. This is a problem that it is not very helpful because it is limited to an information service that unilaterally extracts and presents common sense information without considering individual characteristics of various users.

In addition, as the demand for pets increases, the number of customers for pets increases, while the needs of customers also diversify. However, there is a problem that customers do not receive a variety of high-quality services as there is no systematic customer management for this. In addition, the number of related companies that sell pets and related products and provide services related to pets is increasing, and management of the connection between customers and these related companies is not smoothly performed.

Therefore, in the situation where the exchange of information due to the commercial use of the Internet is rapidly spreading and developing, there is a demand for a system that can help a lot of pet-related customers who raise pets.

In order to solve the above problems, the present invention, when the customer terminal to receive the pet portal service is connected to the pet portal server providing the pet portal service, the pet portal server the content related to the menu of the pet portal service It is an object of the present invention to provide a method and system for providing a pet portal service using only information of a chain store in a nearby area according to a customer's local information among chain stores providing the service.

1 is a block diagram showing a system for providing a pet portal service using the customer's local information according to a preferred embodiment of the present invention;

2 is a block diagram showing in detail the configuration of the pet portal server 140 according to an embodiment of the present invention,

3 is a flowchart illustrating a process of providing a pet portal service according to a preferred embodiment of the present invention;

4 is a tree configuration diagram of a menu provided by a pet portal service according to a preferred embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

100: customer terminal 110, 120: chain store terminal

130: communication network 140: pet portal server

101, 111, 121, 141: control unit 102, 112, 122, 142: communication module

143: Database 144: Web Mail Server

200: customer management module 202: content management module

204: chain store management module 206: customer database

208 content database 210 chain store database

In order to achieve the above object, the present invention provides a pet portal server for providing a pet portal service; A customer terminal for receiving a pet portal service; In the system for providing a pet portal service including a chain store terminal used by a chain store registered with the pet portal service, a method of providing a pet portal service using local information of a customer, the method comprising: (a) A member authentication step of authenticating a member by accessing the client terminal to the pet portal server; (b) a menu providing step of displaying a menu of the pet portal service on the customer terminal when the authentication result of step (a) is authenticated as a member; (c) executing a process related to the selected menu by executing an application related to the selected menu using the menu selected in the pet portal service using the unique customer number or the pet designation number of the customer; And (d) outputting the execution result of the process. The method of providing a pet portal service using the customer's local information may be provided.

In addition, according to another object of the present invention, in the system for providing a pet portal service using the customer's local information, a communication module connected to the communication network, which can be connected to the pet portal site to receive the pet portal service A customer terminal having a data transmission and reception; A terminal connected to the communication network and used by a chain store registered with the pet portal service, the terminal includes a communication module for managing customer information of a region corresponding to the chain store and accessing the pet portal site. A chain store terminal capable of transmitting and receiving; And a database connected to the communication network, the database storing the pet portal service information, a web mail server providing a mail service to the customer terminal and the chain store terminal, and a process related to the pet portal service. It is characterized in that it provides a system for providing a pet portal service using the customer's local information, characterized in that it comprises a pet portal server including a control unit for controlling overall.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. First of all, in adding reference numerals to the components of each drawing, it should be noted that the same reference numerals are used as much as possible even if displayed on different drawings. In addition, in describing the present invention, when it is determined that the detailed description of the related well-known configuration or function may obscure the gist of the present invention, the detailed description thereof will be omitted.

1 is a block diagram illustrating a system for providing a pet portal service using local information of a customer according to an exemplary embodiment of the present invention.

According to an embodiment of the present invention, a system for providing a pet portal service using local information of a customer includes a customer terminal 100, a chain store terminal 110, 120, a communication network 130, and a pet portal server 140. Include.

The customer terminal 100 is connected to the control unit 101 and the communication network 130 that controls the overall operation of the customer terminal 100 to access the pet portal site in order to receive the pet portal service to transmit and receive necessary information Communication module 102 to enable communication.

The chain store terminals 110 and 120 are terminals used by a chain store registered in a pet portal service, and are connected to the control units 111 and 121 and the communication network 130 that control the overall operation of the chain store terminals 110 and 120. Communication modules 112 and 122 to access the pet portal site to transmit and receive necessary information. The control units 111 and 121 of the chain store terminals 110 and 120 also control a function of managing customer information of a region where a chain store corresponding to each chain store terminal 110 and 120 is located.

Meanwhile, the customer terminal 100 and the chain store terminals 110 and 120 according to the preferred embodiment of the present invention are a personal computer, a personal digital assistant (PDA), a cellular phone, a personal communication service (PCS) phone, and a global system for GSM. It includes various wired and wireless communication terminals such as mobile phones, wideband CDMA phones, CDMA-2000 phones, and mobile broadband system phones.

The communication network 130 refers to an information network such as an internet network using TCP / IP or a PSTN using a modem, and transmits and receives data between the customer terminal 100, the chain store terminals 110 and 120, and / or the pet portal server 140. Mediate.

The pet portal server 140 is connected to the communication network 130, the communication module for transmitting and receiving the necessary information with the customer terminal 100 and / or chain stores terminal (110, 120) connected to the pet portal site ( 141), a controller 142 for executing processes related to each menu provided by the pet portal service and controlling the pet portal server 140 collectively, a database 143 storing pet portal service information, and An apparatus including a web mail server 144 that provides a mail service to the customer terminal 100 and the chain store terminals 110 and 120 will be described in detail with reference to FIG. 2.

2 is a block diagram showing in detail the configuration of the pet portal server 140 according to an embodiment of the present invention.

The pet portal server 140 may include a communication module 141, a controller 142, a customer management module 200, a menu management module 202, a chain store management module 204, a customer database 206, and a content database 208. And chain store database 210.

The communication module 141 enables the pet portal server 140 to transmit and receive necessary information with the customer terminal 100 and / or the chain store terminals 110 and 120 connected to the pet portal server 140.

The controller 142 controls the operations of the above-described components 141, 142, 200, 202, 204, 206, 208, and 210 and communication between them. Particularly, when data is input to the customer terminal 100 and / or the chain store terminals 110 and 120, the controller 142 of the present invention reads the region information of the corresponding terminal or chain store from the database 143 to determine the region information. Run the application of the local information to execute the process of each menu. Here, the application program means software for executing a process of a menu provided by the pet portal service.

The customer database 206 stores a unique customer number and password reflecting the customer's local information, a customer's pet designation number, and information related to the history of a pet owned by the customer. The customer database 206 is generated, maintained and updated by the customer management module 200.

The content database 208 includes a list of menus provided by the pet portal site, information provided by a commerce site related to the pet portal service, and content information related to various pets, such as types of pets, food, or health care. Is stored. The content database 206 is generated, maintained and updated by the content management module 202.

The chain store database 210 stores the unique chain store number of the chain store reflecting the regional information of the chain store and information of the chain store, such as the type, location, or contact information of the chain store. The chain store database 210 generates, maintains, and updates the stored information by the chain store management module 204.

3 is a flowchart illustrating a process of providing a pet portal service according to a preferred embodiment of the present invention.

First, when the client terminal 100 accesses a pet portal server 140 that provides a pet portal service by driving a web browser (S300), the pet portal server 140 receives an input ID, a unique customer number, and the like. By using the password it is authenticated whether or not the member has a legitimate authority (S302).

If it is confirmed that the member is not a legitimate member in the step S302, the pet portal server 140 sends a new member registration page with a message that it is not a member to induce membership. When the customer registers as a new member by inputting personal information and the like on the new member registration page (S304), the personal information related to the new member transmitted from the customer terminal 100 is transmitted to the communication module 141 of the pet portal server 140. Is transmitted to the control unit 142 and stored in the customer database 206 through the customer management module 200 controlled by the control unit 142.

At this time, the control unit 142 of the pet portal server 140 is given a unique customer number in consideration of the customer's living area information of the personal information transmitted from the customer terminal 100, if there is a pet registered by the customer The animal designation number is assigned (S304).

Here, the unique customer number is a unique code number that is divided according to the region where the customer resides among the personal information of the customer, the pet designation number is a unique code number assigned to each pet registered at the time of customer registration .

In the authentication step of step S302, the pet portal server 140 searches the customer information stored in the customer database 206 using the customer management module 200, and the customer information received from the customer terminal 100 and If there is matching customer information and authenticated as a member, the pet portal server 140 transmits a menu to the customer terminal 100 (S308).

Here, the menu provided by the pet portal server 140 includes a proximity information service menu, a purchase related menu, a health related menu, a sale related menu, a lost related menu, an auction related menu, and other related bulletin board menus. The services provided by each menu will be explained in detail later.

Next, the control unit 142 of the pet portal server 140 executes an application related to a menu selected by the customer using a unique customer number or a pet designation number stored in the customer database 206 to execute a process. And outputs the result (S310).

Here, when the control unit 142 executes a process stored in the content database 206 by using the content management module 202, the process unique to the customer among the chain stores that provide a service related to the menu of the pet portal service. Use only the information of the chain stores in the neighboring area according to the customer information, that is, the area where the customer lives. In addition, the chain stores, pet stores, pet shelters, animal hospitals, animal salons and pet supplies stores are classified by region, such chain stores are assigned a unique chain store number for each unit classified by region.

The controller 142 determines whether information regarding a new history of a customer, a pet, and / or a chain store is input as a result of executing a process related to a menu provided by the pet portal service (S312), and the information about the new history is input. If so, update and store the existing information stored in the customer database and / or the chain store database (S314).

4 is a tree configuration diagram of a menu provided by a pet portal service according to a preferred embodiment of the present invention.

The menu 400 provided by the pet portal service according to an embodiment of the present invention includes a proximity information service menu 402, a purchase related menu 404, a health related menu 406, a sale related menu 408, and a lost related item. Menu 410, other menus 412, and the like.

The proximity information service menu 402 is a menu for providing information of related commerce sites about pets classified by region according to the region information where the customer resides. The proximity information service menu 402 includes submenus such as pet shelters, veterinary clinics, animal salons, and / or pet supply stores.

The purchase-related menu 404 is a menu in which pets sold at a pet store corresponding to a residential area of a customer among chain stores registered in a pet portal site are classified by type and / or price. The pet provided in the purchase-related menu 404 is configured to increase the purchaser's motivation by providing the information as a video or a still image. In addition, the pet provided in the purchase-related menu 404 is provided with a medical certificate issued by a veterinary clinic, and when the customer purchases a pet, the purchased pet corresponds to the region where the customer lives among the aforementioned chain stores. It can also be automatically registered and managed in a veterinary hospital. The purchase related menu 404 includes submenus such as pet search by type, pet search by price, and / or pet search by age.

The health-related menu 406 provides a check list for regular diagnostic test items in a veterinary clinic corresponding to a customer's residence area among chain stores registered in a pet portal site, and configures a medical treatment when necessary. When the treatment at the veterinary clinic may be provided to the customer terminal 100 in the form of a short message and / or e-mail using the medical store chain terminal terminal (110, 120) of the veterinary hospital. In addition, the health-related menu 406 is configured to provide pet health consultation at the animal hospital corresponding to the customer's residence area among the chain stores registered on the pet portal site. The health related menu 406 includes submenus such as diagnostic test items, appointments, medical results and / or counseling.

The sale-related menu 408 is a menu for trading pets among customers, and configures a call connection to directly connect the buyer and the seller or transmit the pet's information to the buyer and the seller in a short message. The pet provided in the sale-related menu 408 has a medical certificate issued by a veterinary hospital corresponding to the seller's residence area among the chain stores described above, and when the buyer purchases a pet, the purchased pet is It can also be automatically registered and managed at a veterinary clinic in the buyer's area of the chain. The sales related menu 408 includes submenus such as a buyer menu and / or a seller menu.

Lost-related menu 410 stores the pet designation number assigned to the pet of the customer and the phone number of the pet portal site corresponding to the pet, so that the detector and the pet portal site can be immediately connected in case of loss. . Here, the telephone number of the pet portal site is toll-free, such as 080, to induce the discoverer to make a convenient call without burdening a fee. The loss related menu 410 includes submenus such as a loss report and / or a acquisition report.

The auction related menu 412 is a menu for selling pets by auctioning a pet of a seller. The auction connection menu may be used to directly connect a bidder and a seller, or the pet information may be transmitted to the bidder and the seller in a short message. To be configured. The auction related menu 412 is configured to be associated with a purchase related menu 404 and / or a sale related menu 408. The pet provided by the auction-related menu 412 is similar to the pet provided by the purchase-related menu 404 and the sale-related menu 408, and a medical certificate issued by a veterinary clinic corresponding to the seller's region among the aforementioned chain stores. In addition, when the successful bidder is the successful bidder pets may be automatically registered and managed in the animal hospital corresponding to the successful bidder's area. The auction related menu 412 includes submenus such as bid target, bid participation, bidding progress, successful bidder, purchase related and / or sale related.

The other menu 414 includes a plurality of bulletin board menus that share pet information, that is, episodes related to pets or news of pet contests.

Each submenu described in FIG. 3 is just one example, and in actual implementation of the pet portal service according to the present invention, the submenu may be variously changed.

The above description is merely illustrative of the present invention, and those skilled in the art to which the present invention pertains may various modifications without departing from the essential characteristics of the present invention. Accordingly, the embodiments disclosed herein are not intended to limit the present invention but to describe the present invention, and the spirit and scope of the present invention are not limited by these embodiments. It is intended that the scope of the invention be interpreted by the following claims, and that all descriptions within the scope equivalent thereto shall be construed as being included in the scope of the present invention.

As described above, according to the present invention, the owner of a pet may systematically receive a purchase related, health related, lost related, presale related, and auction related services of the pet. Therefore, even if there is a lack of expertise and systematic information about pets, there is an advantage of being able to receive quality services at low cost and time investment. In particular, by using the customer information from the chain stores in the vicinity of the customer receives the service in the advantage of being very convenient even when receiving the service associated with the offline.

In addition, companies such as chain stores have an effect of establishing a more stable income base by systematically connecting with customers through the present invention.

Claims (31)

A pet portal server providing a pet portal service; A customer terminal for receiving a pet portal service; In the system for providing a pet portal service including a chain store terminal used by a chain store registered to the pet portal service, the method for providing a pet portal service using local information of a customer, (a) a member authentication step of authenticating membership by accessing the customer terminal to the pet portal server; (b) a menu providing step of displaying a menu of the pet portal service on the customer terminal when the authentication result of step (a) is authenticated as a member; (c) executing a process related to the selected menu by executing an application related to the selected menu using the menu selected in the pet portal service using the unique customer number or the pet designation number of the customer; And (d) outputting the execution result of the process Method for providing a pet portal service using the customer's local information comprising a. The method of claim 1, (e) stored in the pet database and / or chain store database of the pet portal server when information regarding the new history of the customer, the pet owned by the customer, and / or the chain store is entered as a result of the execution of the process; Steps to update and save existing information Method for providing a pet portal service using the customer's local information, characterized in that it further comprises. The method of claim 1, The unique customer number is a method of providing a pet portal service using the customer's local information, characterized in that the unique code number is divided according to the region of the customer of the customer's information. The method of claim 1, Wherein the pet designation number is a method of providing a pet portal service using the customer's local information, characterized in that given to the pet registered by the customer at the time of membership registration of the customer. The method of claim 1, The process, when the customer selects one of the menu of the service, the customer characterized in that it uses only the information of the chain stores of the neighboring area according to the area information of the customer among the chain stores that provide the service related to the selected menu How to provide pet portal services using local information. The method of claim 1, The chain store is a method of providing a pet portal service using the customer's local information, characterized in that the pet stores, pet shelter, animal hospitals, animal salons and pet supplies stores are classified and managed by region. The method of claim 6, The chain store is a method of providing a pet portal service using the customer's region information, characterized in that the unique chain store number is attached to each unit classified by region. The method of claim 1, The menu of the service may include one or more of a proximity information service menu, a purchase related menu, a health related menu, a sale related menu, a lost related menu, an auction related menu, and other menus. How to provide animal portal services. The method of claim 8, The proximity information service menu is a menu for providing a pet portal service using the customer's local information, characterized in that the menu for providing information on the relevant commerce sites about pets classified by region according to the customer's local information. The method of claim 8, The purchase-related menu is a region of a customer, characterized in that pets sold at a pet store corresponding to the region of the customer among the chain stores registered in the pet portal service are classified according to types and / or price ranges. How to provide pet portal services using information. The method of claim 10, A description of the pet provided in the purchase-related menu is provided to the customer as a video or a still image, the method of providing a pet portal service using the customer's local information. The method of claim 10, The pet provided in the purchase-related menu is provided with a medical certificate issued by a veterinary clinic, and when the customer purchases the pet, the pet is automatically sent to the veterinary clinic corresponding to the customer's area of the chain store. Method of providing a pet portal service using the customer's local information, characterized in that registered and managed as. The method of claim 8, The health-related menu provides a check list for each of the diagnostic check items at a veterinary clinic corresponding to the customer's area among the chain stores registered in the pet portal service, and reserves medical care. How to provide pet portal services using information. The method of claim 13, The animal hospital provides a pet portal service using the customer's local information, characterized in that to provide the results of the medical treatment using a short message service and / or e-mail. The method of claim 13, The health-related menu is a pet portal service using the customer's local information, characterized in that the pet's health consultation in the animal hospital corresponding to the customer's area among the chain stores registered in the pet portal service How to give. The method of claim 8, The sale-related menu may be connected to the seller and the buyer of the pet directly to the call connection or a short message to send the information of the pet to the seller and the buyer characterized in that the pet using the customer's local information How to provide animal portal services. The method of claim 16, The pet provided in the sale-related menu is provided with a medical certificate issued by a veterinary clinic corresponding to the seller's area of the chain store, and when the purchaser purchases the pet, the pet receives the purchaser's pet. Method of providing a pet portal service using the customer's local information, which is automatically registered and managed in a local animal hospital. The method of claim 8, The lost-related menu may wear the pet designation number assigned to the pet of the customer and the phone number used in the pet portal service to the pet so that the lost detector and the pet portal site can be connected when lost. How to provide a pet portal service using the customer's local information, characterized in that. The method of claim 18, And providing a pet portal service using the customer's local information, wherein the telephone number is a toll free telephone number. The method of claim 8, The auction related menu may be connected to a bidder and a pet seller to directly connect a call or transmit the pet's information to the bidder and the seller in a short message. How to provide portal services. The method of claim 8, The auction-related menu is a method of providing a pet portal service using the customer's local information, characterized in that provided in conjunction with the purchase-related menu and / or the sale-related menu. The method of claim 20, The pet provided in the auction-related menu is provided with a medical certificate issued by a veterinary hospital corresponding to the seller's area of the chain store, and if the successful bidder is successful in the pet, the pet is located in the bidder's area. Method of providing a pet portal service using the customer's local information, which is automatically registered and managed in the animal hospital corresponding to the. The method of claim 8, The other menu is a method of providing a pet portal service using the customer's local information, characterized in that it comprises a plurality of bulletin board menu for sharing the information of the pet. In a system that provides pet portal services using customer's local information, A customer terminal connected to a communication network and having a communication module for accessing a pet portal site to receive the pet portal service; A terminal connected to the communication network and used by a chain store registered with the pet portal service, the terminal includes a communication module for managing customer information of a region corresponding to the chain store and accessing the pet portal site. A chain store terminal capable of transmitting and receiving; And A database that stores the pet portal service information, a web mail server that provides a mail service to the customer terminal and the chain store terminal, and a process related to the pet portal service, and executes a process related to the system. Pet portal server comprising a control unit to control with System for providing a pet portal service using the customer's local information comprising a. The method of claim 24, The customer terminal and the chain store terminal may be a personal computer, a personal digital assistant (PDA), a cellular phone, a personal communication service (PCS) phone, a global system for mobile (GSM) phone, a wideband CDMA (W-CDMA) phone, and CDMA-2000. System for providing a pet portal service using the customer's local information, characterized in that the phone and the mobile broadband system (MBS) phone. The method of claim 24, The chain store is a system for providing a pet portal service using the customer's local information, wherein the pet store, pet shelter, animal hospital, animal beauty salon, and pet supplies store are classified and managed by region. The method of claim 26, The chain store is a system for providing a pet portal service using the customer's region information, wherein a unique chain store number is attached to each unit classified by region. The method of claim 24, The database may include a unique customer number reflecting the customer's local information, a customer database including a pet designation number assigned to the pet of the customer, and information related to the history of the pet, and a unique chain store using the regional information of the chain store. And a content database including a chain store database including a number and a menu list provided by the pet portal site, information on a commerce site related to the pet portal service, and content information related to various pets. System that provides pet portal service using customer's local information. The method of claim 24, The control unit applies the local information of the customer and the chain store to the input data, and executes the process by executing an application program related to the corresponding menu, and provides the pet portal service using the customer's local information. System. The method of claim 24, When the customer selects one of the menus of the pet portal service, the process uses only the information of the chain store of the neighboring area according to the area information of the customer among the chain stores that provide the service related to the menu. System that provides pet portal services using the customer's local information. The method of claim 24, The process may include updating and storing information stored in an existing database when information regarding a new history of the customer, the pet owned by the customer, and / or the chain store is input through the communication network. System that provides pet portal services using the customer's local information.