KR200337213Y1 - Automatic lodging management system - Google Patents

Abstract

The present invention discloses an automatic lodging management system.

According to the present invention, in a system that automatically manages customer service of a lodging facility, an input unit for receiving information about a type of a guest room and a type of accommodation from a customer, a type of a room input through the input unit, and accommodation Charge calculation unit for calculating the room use charge according to the information according to the form, Charge display unit for displaying the charges calculated by the charge calculation unit to the customer, Charge entrance to recognize the face value received from the customer, The charge The amount calculated by the calculation unit is compared with the amount displayed on the rate display unit and the amount recognized at the charge entrance, confirming that the displayed rate is input, and giving the customer a key corresponding to the type of room entered by the customer. A key ejecting unit for recognizing a room number corresponding to a key and a room recognized by the key ejecting unit Including the notification unit for notifying the customer of the call, the key of the guest room can be sent out to the customer, and the room number can be provided to the customer. The availability of the system is reduced, and the convenience of accommodation is greatly improved because the accommodation management can be handled automatically even if no manpower is added for accommodation management.

Description

Automatic lodging management system

The present invention relates to lodging management, and more particularly to lodging management system that can automatically manage the room for lodging.

In the past, a motel, an inn, etc. assigns a room to a customer, receives a fee, passes the key of the room, receives a key, and then receives the key again, and assigns a room to another customer. I needed this. Such a method of using a fixed manpower has a problem that there must always be a fixed manpower for management, and also has a problem that may harm the privacy of the lodging customers.

An unmanned accommodation management system was introduced to improve this. When the customer selects an empty room displayed on the terminal included in the accommodation management device and inserts the corresponding fee into the device, a key corresponding to the room is automatically delivered to the customer. Referring to the operation of the conventional accommodation management device for such a service as follows. When the customer selects a room number from the terminal and inputs the corresponding fee into the charge input unit, the customer checks the amount and finds a key corresponding to the selected room number and delivers it to the customer through the key discharge unit. In order to do this, the conventional device remembers where each key corresponding to each room is located, and then moves to the mechanical means where the corresponding key is located according to the customer's room selection input and pushes (or pulls) the key. Move it to the key ejection unit. In other words, the conventional accommodation management device should include an internal means for such an operation. This will have a significant complexity in configuration, which leads to a higher probability of failure and a higher implementation cost.

If the customer returns the key after the guest has finished using the room, the key must be placed in the location corresponding to each room (as will be inside the accommodation management unit) as described above in order for the conventional accommodation management unit to function properly. To do this, if the manager puts the returned keys for the next customer to use, the benefits of automatically managing accommodation will be compromised.

In other words, the conventional automated accommodation management device has to be embedded with an overly complex device for key storage and there is also a problem that does not really mean automation.

The technical problem to be achieved by the present invention is to provide an automatic accommodation management system that can minimize the management effort of the administrator while the internal configuration for the key storage is simple to solve the above problems.

1 is a block diagram showing an example of the configuration of the automatic accommodation management system according to the present invention.

Figure 2 shows the outline of the detailed configuration of the automatic lodging management system according to the present invention.

In order to achieve the above technical problem, according to the present invention, in a system for automatically managing customer care in a lodging facility, an input unit for receiving information on the type of room and accommodation type that a customer intends to use, from the customer Rate calculation unit for calculating the room usage fee according to the information according to the type of room and accommodation type entered through the unit, a rate display unit for displaying the rate calculated by the rate calculation unit to the customer, the face value received from the customer Charge entrance that recognizes the amount, compares the amount calculated in the charge display unit with the amount displayed in the charge display unit, and confirms that the displayed rate has been entered, and the customer corresponds to the key corresponding to the type of room entered by the customer. Key release unit for recognizing a room number corresponding to the key given to the customer. And a notification unit for notifying the customer of the room number recognized by the key release unit.

In this case, the system further includes a host connection unit for transmitting and receiving information generated or directed to the system and a host unit for managing the state and operation of the system by transmitting and receiving information generated or directed to the system, The host unit preferably includes a keyboard connection unit for transmitting and receiving information to and from the system, and a room state display unit displaying whether a key corresponding to each room is delivered to a customer and indicating whether each room is in use.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram showing an example of the configuration of the automatic accommodation management system according to the present invention.

This system uses the input unit 100 to receive information about the type of room and accommodation type that the customer intends to use and the type of accommodation from the customer. Charge calculation unit 105 to calculate, the charge display unit 110 to display the charges calculated by the charge calculation unit 105 to the customer, the charge inlet 115 receives the charge from the customer and recognizes the face value, rate calculation Comparing the amount calculated in the unit 105 and the amount displayed in the charge display unit 115 and confirms that the displayed rate is input, giving a key corresponding to the type of room entered by the customer to the customer, It includes a key output unit 115 for recognizing the room number corresponding to the key given to the user, a notification unit 135 for informing the customer of the room number recognized by the key output unit 115.

The key output unit 120 includes a key recognition unit 125 that reads a room number from a key, and a key storage unit 130 in which the key is divided and stored for each room type.

In addition, the above system classifies each key by room type by reading the room type information embedded in the key when the receipt output unit 145 outputs a receipt corresponding to the fee calculated by the customer according to the customer's choice and the room key is input. It is configured to further include a key input / classification unit 140 to deliver to the key storage.

In addition, the system transmits and receives a host connection unit 150 that transmits and receives information generated by, or destined for, the components of the components 100 to 145 of the system, and transmits and receives information generated or transmitted to the components of the components. It further comprises a host unit (155 to 180) for managing the state and operation of the system.

The host unit includes a keyboard connection unit 155 for transmitting and receiving information to and from the system, and a room state display unit 160 indicating whether each room is in use by confirming that a key corresponding to each room is delivered to a customer. In addition, the key information registration unit 165 stores information including the room number embedded in the key and displays the information to the manager according to the manager's request. Rate information setting unit 170 for transmitting the information on the charge according to the sales / report unit 175 to display the total sum calculated by the administrator for the period specified by the administrator and whether the door of each room opening and closing, Receives predetermined information that monitors the condition of the room, including whether the door lock is locked and the room temperature, and displays it to the administrator. It is composed of a monitor unit 180 to transmit control data to a predetermined control means.

The guest who wants to stay is the type of room (e.g., standard room, semi-special room, special room, etc.) and the type of room (e.g., room within 2 hours or more) When the accommodation for use, etc.) is selected, the fee calculation unit 105 calculates the room usage fee according to a fee set in advance by the administrator through the fee information setting unit 165. This result is displayed to the customer through the rate display unit 110.

If there is no type of room selected by the customer, it may be desirable to be notified in a visual or audio manner through the notification unit 135. Or it may be displayed before the customer selects the type of room, that is, the type of room available to the customer for reference when selecting the type of the guest room.

When the customer inputs a fee corresponding to the displayed fee through the charge input unit 115, the charge input unit 115 checks the amount of the input money. In this case, the high-volume note will require the function of recognizing the currency because the currency is mainly used, and if the environment in which the coin can be used, the charge input unit will include the function of recognizing the amount of the coin. Such a method of recognizing the amount of money or coins can be implemented using commercially available technologies.

Compared to the amount displayed on the key display unit 110, the charge display unit 110 and the amount of money input through the charge input unit 115 to confirm that the rate corresponding to the displayed amount is entered from among the keys stored in the key annex 130 The customer will be given a key that corresponds to the type of room he or she selected. At this time, the key recognition unit 125 detects the room number information embedded in the key to inform the customer through the notification unit 135.

The key recognition unit 125 has a function of reading the information embedded in the key in a contact or contactless manner, and for this purpose, the key recognition unit 125 stores the room number information embedded in the key. It is desirable to read the room number information from. Alternatively, the key recognition unit 125 may read the room number information from a bar code storing the room number information embedded in the key.

The key and the key output unit 120 used in the present invention should include a wireless transmission and reception means or a bar code and a reading means using RF according to a predetermined standard.

The feature of the present invention is that the customer does not select the room number, but the key storage unit 130, which is stored in the order in which the keys are input for each room type, in order to discharge the keys to the customer in sequence and the key recognition unit 125 ) Is to read and manage the room number embedded in the key.

Conventional lodging management device displays the room number available to the customer, the customer selects one of the available empty room number to see the customer, press the corresponding key and input the corresponding fee when the corresponding room key Has a configuration that is sent to the customer. In this case, as described above, inside the accommodation management device, a predetermined means is moved to a place where the room key selected by the customer is stored, and the key is picked up and discharged to the customer. In this case, the key storage area is composed of a separate key storage space for each room, and the internal configuration of the device is complicated because the means for discharging the key must be moved to each key storage space. The probability is high and the cost of the device becomes expensive.

However, according to the present invention, the customer is to select only the class of the room, the predetermined means of the key output unit 120 is moved only to the portion where the key of the grade selected by the customer in the key storage unit 130 is stored in the key Is to be sent to the customer. For example, if there are 100 rooms divided into three classes of general, semi-special rooms, and special rooms, the conventional accommodation management device should have 100 key storage spaces, and a predetermined discharge into one of the 100 storage spaces. The means must be moved so that the key is released to the customer. However, in the case of the present invention, only three key storage spaces of the general, semi-special and special rooms are required, and the predetermined means for discharging included in the key discharging unit 120 moves only one of the three spaces to discharge the keys. Therefore, there is an advantage that the control of the dispensing means can be made simple. This will be further described with reference to the drawings of FIG. 2.

If the customer pays the accommodation fee, the receipt is output through the receipt output unit 145. In this case, it is obvious that the receipt can be output without the customer's choice.

When the customer who has finished using the room through the key input / classification view 140 returns the key, the key input / classification view 140 reads the room type information embedded in the key and delivers it to the key storage unit 130 for each room type. do. An example of the configuration thereof will also be described further in FIG. 2. Similar to the key output unit 120, the key input / classification view 140 should include a wireless transmission / reception means or barcode reading means using RF according to a predetermined criterion.

Information for management using the result of the operation of the system described above is transmitted to the host unit through the host connector 150. This information is connected to the keyboard connection unit 155 of the host unit to transmit and receive information. The host connector 150 and the keyboard connector 155 may be implemented through wired or commercially available wireless communication means such as LAN and RS232C. The host unit described below may be configured by using a device such as a computer through a predetermined program.

The host portion includes components 155 to 180 in FIG. 1. The room status display unit 160 displays whether or not each room is in use based on information generated from the key output unit 120 and the key input / classification unit 140. This may be displayed via display means such as a screen of a computer. Administrators can quickly see the current room usage by looking at this screen. The key output unit 120 may be notified of the number of keys for each room type stored in the key storage unit 130 and compared with the present state of the room displayed on the room status display unit 160 will automatically determine the abnormal state. .

The key information registration unit 165 stores information including a room number and a room type embedded in the key used in the system according to the present invention, and displays the information to the manager at the request of the manager. When the system according to the present invention is first started or when a new key is created, the information stored in the key is read and stored and displayed to the administrator when necessary.

The rate information setting unit 170 transmits information on the rate according to the type of room and accommodation type to the rate calculating unit 105 according to the input of the manager. When the system according to the present invention is first started or when the standard of the room usage fee is changed, the contents can be updated. If the system according to the present invention is used without a host unit, such a standard may be used by storing the reference value in a storage device (for example, a ROM) built in the charge calculator 105, and the standard is changed. It is also possible to replace or rewrite the ROM with the changed standard.

The manager uses the information generated from the charge input unit 115 and the key output unit 120 through the sales aggregation / reporting unit 175 to calculate the rate due to the use of the room, and to receive and report the sales for the desired period. Can be. In this case, it is counted as sales only after a certain time, for example, 30 minutes after entering the room, in case the customer who enters the room does not like the room and asks for the change to another room or cancels because the room is not used. It may be set to do so.

For each room, if the door is equipped with a sensing means to know whether the door is opened or closed, the door lock is locked, and a temperature sensing means for sensing the interior temperature of the room, the room status is based on the information input from each sensing means. The monitoring information may be notified to the manager through the monitoring unit 180. In addition, you can monitor the condition of the bathroom in the room to manage the room. In addition, if the means for controlling the internal state of the room is pre-installed through the monitoring unit 180 may be able to control the state of the room such as the room temperature.

Figure 2 shows the outline of the detailed configuration of the automatic lodging management system according to the present invention. Although terms used in FIG. 1 and each component are used together, reference numbers may be different.

Reference numeral 200 shows how the customer looks at the system according to the present invention. The monitor 205 displays the contents input by the customer and the contents notified to the customer. The customer may press the buttons of the input units 210 and 215 to select the type of room to be used and the type of accommodation. The rate calculator (135 of FIG. 1) calculates the room rate according to the content selected by the customer, and the rate display unit (110 of FIG. 1) is displayed to the customer through the monitor unit 205. When the customer inputs a fee through the charge input unit 220, the key is discharged through the outside of the key discharge unit 235.

Reference numeral 250 is located behind the reference numeral 200. That is, reference numeral 200 is a front portion of the vending machine, and reference numeral 250 is the same as the internal structure of the vending machine. The key storage unit 255 stores the keys for each room. For example, if the customer selects a general room and checks the applicable rate, the key ejecting unit may use a part of the key for the general room using, for example, a predetermined control means located behind the lowest key storage box of the key storage unit 255 in the drawing. Move to and push the key from the back, the key is delivered to the customer through the outside of the key discharge unit 235 through the key recognition unit 260 at the bottom. If the bottommost key is pushed down, the place where the key is stored at the top will be lowered and provided to the next customer.

When the key is ejected, the key recognition unit 260 reads the room information embedded in the key and displays the room number on the monitor unit 205. In this case, the monitor unit 205 functions as a notification unit. The receipt output unit 230 outputs a receipt for the fee paid by the customer. The room number is transmitted to the host unit and displayed on the room status display unit 270.

The method of delivering the key to the customer is one example, and the implementation of such a control means will be apparent to those skilled in the art having ordinary knowledge in the field to which the present invention pertains, and further description thereof will be omitted.

Information about the room number, type of room, room or accommodation authorization is sent to the host unit. For example, a guest who uses a room for 2 hours will automatically enter the room after 2 hours. It may be possible to inform the customer that the room has been out of service, such as through installed speakers.

When the customer who has finished using the room returns the key through the key input / classification unit 240, the key input / classification unit 240 reads the room information embedded in the key to determine the type of room and is not shown in the drawing. Only the passage to the key storage unit 255 for storing the room key is opened so that the key falls into the empty key storage space.

The above-mentioned keys are classified by room type and moved to a storage place as an example, and there may be various methods. Since such an implementation method is obvious to those skilled in the art having ordinary knowledge in the field to which the present invention pertains, further description will be omitted.

In this case, the monitor unit 205 functions as the charge display unit 110 and the notification unit 120. According to the implementation method, the input units 210 and 215 may be implemented as a menu in the monitor unit 205 and a customer may select a room by touching it using his hand.

One of ordinary skill in the art to which the present invention pertains may understand that the present invention may be implemented in a modified form without departing from the essential characteristics of the present invention. Therefore, the disclosed embodiments should be considered in descriptive sense only and not for purposes of limitation. Examples included in the above description are introduced for the understanding of the present invention, and these examples do not limit the spirit and scope of the present invention. The scope of the present invention is shown not in the above description but in the claims, and all differences within the equivalent range will be construed as being included in the present invention.

In addition, some of the components according to the present invention can be implemented in software using a general programming technique can be implemented in a variety of hardware or programming elements such as PLD, FPGA, etc. It is easy for those skilled in the art You can see.

According to the present invention, in a system that automatically manages customer service of a lodging facility, an input unit for receiving information about a type of a guest room and a type of accommodation from a customer, a type of a room input through the input unit, and accommodation Charge calculation unit for calculating the room use charge according to the information according to the form, Charge display unit for displaying the charges calculated by the charge calculation unit to the customer, Charge entrance to recognize the face value received from the customer, The charge The amount calculated by the calculation unit is compared with the amount displayed on the rate display unit and the amount recognized at the charge entrance, confirming that the displayed rate is input, and giving the customer a key corresponding to the type of room entered by the customer. A key ejecting unit for recognizing a room number corresponding to a key and a room recognized by the key ejecting unit Including the notification unit for notifying the customer of the call, the key of the guest room can be sent out to the customer, and the room number can be provided to the customer. The availability of the system is reduced, and the convenience of accommodation is greatly improved because the accommodation management can be handled automatically even if no manpower is added for accommodation management.

Claims (8)

In the system that automatically manages the customer of the hotel, An input unit for receiving information about a type of room and a type of accommodation that the customer intends to use from the customer; A rate calculator for calculating a room usage fee according to the information according to the type and accommodation type of the room input through the input unit; A charge display unit displaying the charge calculated by the charge calculator to the customer; A charge entrance for receiving a fee from a customer and recognizing the face value; Comparing the amount displayed in the rate display unit and the amount displayed on the rate display unit and the amount recognized at the charge entrance, confirming that the displayed rate is input, and giving the key corresponding to the type of room input by the customer to the customer. Key release unit for recognizing the room number corresponding to the key; And Automatic accommodation management system comprising: a notification unit for informing the customer of the room number recognized by the key output unit. The method of claim 1, Host connection unit for transmitting and receiving information generated in the system or directed to the system; And And a host unit configured to manage the state and operation of the system by transmitting and receiving information generated or directed to the system. The host unit, Keyboard connection for transmitting and receiving information with the system; And Automatic room management system comprising a; room status display unit for indicating that each room is in use by confirming that the key corresponding to each room is delivered to the customer. The method of claim 2, The key ejecting unit, A key recognition unit for reading a room number from the key; And Automatic accommodation management system comprising a; key storage unit is stored by dividing the key by room type. The method of claim 3, And the key recognition unit reads the room number information from an RF element that stores the room number information embedded in the key. The method of claim 3, And the key recognition unit reads the room number information from a bar code storing the room number information embedded in the key. The method of claim 2, The notification unit if there is no room available for each room type, automatic accommodation management system, characterized in that to inform the customer. The method of claim 2, A receipt output unit for outputting a receipt corresponding to the fee calculated by the customer according to a customer's selection; And And a key input / sorting unit for classifying each key for each room type when the room key is input and reading the room type information embedded in the key, and delivering the key to the key storage unit. The method of claim 2, The host unit, A key information registration unit for storing information including a room number and a room type embedded in the key and displaying the information to a manager according to a manager's request; A rate information setting unit for transferring information on the rate according to the type of room and accommodation type to the rate calculator according to an input of an administrator; A sales aggregation / reporting unit for adding up the calculated fee for each period designated by an administrator and displaying it to the administrator; And Receives predetermined information that monitors the condition of the room, including whether the door of each room is opened or closed, the door lock is locked, and the room temperature, and displays the information to the manager. Automatic accommodation management system further comprises; monitoring unit for transmitting to the control means.