KR20030063561A - Maintenance program of customer automobile using wireless message. - Google Patents

Maintenance program of customer automobile using wireless message. Download PDF

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Publication number
KR20030063561A
KR20030063561A KR1020020003732A KR20020003732A KR20030063561A KR 20030063561 A KR20030063561 A KR 20030063561A KR 1020020003732 A KR1020020003732 A KR 1020020003732A KR 20020003732 A KR20020003732 A KR 20020003732A KR 20030063561 A KR20030063561 A KR 20030063561A
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KR
South Korea
Prior art keywords
customer
program
wireless message
vehicle
inspection
Prior art date
Application number
KR1020020003732A
Other languages
Korean (ko)
Inventor
이배현
Original Assignee
주식회사 아크로만
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 주식회사 아크로만 filed Critical 주식회사 아크로만
Priority to KR1020020003732A priority Critical patent/KR20030063561A/en
Publication of KR20030063561A publication Critical patent/KR20030063561A/en

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Classifications

    • G06Q50/40—
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/0482—Interaction with lists of selectable items, e.g. menus
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements

Abstract

PURPOSE: A customer vehicle management program is provided to output data necessary for inspection of customer vehicles at a right time, and to transmit the output data to the customer via a wireless message transmitter. CONSTITUTION: The program comprises a vehicle inspection item module and a vehicle inspection schedule module. The program is driven in a PC, and connected to a wireless message transmitter. A vehicle inspection history is managed and output via a printer. The inspection items and schedule are transmitted to a specific customer via the wireless message transmitter. The wireless message transmitter enables a customer to perform a voice communication.

Description

무선 멧세지를 이용한 고객차량관리 프로그램{Maintenance program of customer automobile using wireless message.}Maintenance program of customer automobile using wireless message.

1.소프트웨어 프로그램으로 구현한 데이터베이스 설계1. Database design implemented by software program

2.이동통신 신호의 전송을 위한 소프트웨어 설계2.Software design for transmission of mobile communication signal

기존의 차량관리 프로그램은 운행되는 차량의 운행과 관련된 원가관리측면(운행거리,주유량, 소모부품의 이력 관리등)에서 설계된 프로그램이 대부분으로서 내부 원가 관리용 프로그램의 기능에 국한되고 또한 웹사이트상에 차량정비를 위한 회원 관리용 프로그램으로서 고객이 직접 웹사이트를 방문하여 내용을 확인하는 기능에 그쳤다.Existing vehicle management programs are mostly designed for the cost management aspects (mileage, gas flow, consumption history of consumables, etc.) related to the operation of the vehicle. As a member management program for vehicle maintenance, customers only visited the website and checked the contents.

본 발명에서 고안한 내용은 고객의 차량에 대한 유지보수를 기본으로 하여 고객차량의 사전 점검에 필요한 정보를 적시에 표출하여 고객에게 해당사항을 무선 메시지 발송장치를 통해 문자 메세지 및 관련정보를 제공하는 차량관리기능과 메시지 전송기능을 결합한 고객 밀접형 관리 프로그램이다.The contents devised in the present invention provide a text message and related information through a wireless message sending device by expressing timely information necessary for the preliminary inspection of the customer vehicle based on the maintenance of the customer's vehicle. It is a customer-oriented management program that combines vehicle management and message transmission.

1.차량관리 프로그램 개발1. Development of vehicle management program

2.메시지발송 프로그램 개발2. Development of message sending program

3.차량관리 프로그램과 메시지발송 프로그램의 연결3. Link between vehicle management program and message sending program

PC에서 구동할 수 있는 두 종류의 소프트웨어 프로그램과 고객에게 무선 메시지를 발송하는 메시지발송장치로 구성된다.It consists of two types of software programs that can run on a PC and a message sending device that sends wireless messages to customers.

우선 소프트웨어 프로그램의 내용으로서는 고객 차량에 대한 1.고객정보 2.점검내역 및 점검예정시기 3.차량이력관리(차량상태,차량검사일,점검이력등) 4.내부 업무 관리(매출,매입,미수금관리,부품재고등)를 운영하는 차량 관리 프로그램과 거기에서 추출된 특정고객의 점검예정사항을 무선 메시지로 발송하기 위한 프로그램을 구동하는 메시지발송 프로그램이 있다.The contents of the software program are as follows: 1. Customer information about the customer's vehicle 2. Inspection history and scheduled inspection time 3. Vehicle history management (vehicle status, vehicle inspection date, inspection history, etc.) 4. Internal business management (sales, purchase, receivables management) A vehicle management program that operates parts inventory, and a message sending program that runs a program for sending a wireless customer's inspection schedules extracted from a specific customer extracted from the vehicle management program.

메시지발송 프로그램상의 메뉴를 구동하여 특정고객에게 고객의 핸드폰으로 문자 메시지를 발송하고. 또한 발송한 메시지에 대한 고객의 응답은 메시지 발송장치에 의해 수신되어 메시지 발송 프로그램 메뉴에 입력되고 차량관리 프로그램내 해당항목으로 자동 연결되어 입력된다.Sends a text message to a specific customer by using a menu on the message sending program. In addition, the customer's response to the sent message is received by the message sending device and entered in the message sending program menu, and automatically connected to the corresponding item in the vehicle management program.

무선 이동망을 이용한 무선 메시지를 고객에게 전송함으로써 고객 그룹메시지 발송, 음성통화기능등 발송장치 내에 구현된 프로그램의 기능을 최대한 이용하여 효율적 고객관리 및 통화료 절감을 꾀한다.By sending wireless messages to customers by using wireless mobile network, we try to make efficient customer management and reduce call charges by making full use of the program functions implemented in the sending device such as customer group message sending and voice call function.

1.메시지발송 작업순서:1. Message sending work flow:

차량관리 프로그램상에서 점검내역 입력--＞ 점검예정항목 추출--＞ 메시지발송 프로그램에 연결 --＞ 대상고객선택 --＞ 메세지발송Input inspection details in the vehicle management program-> Extract scheduled inspection items-> Connect to message sending program-> Select target customers-> Send messages

2.메시지접수 작업순서:2. Receipt of Message Workflow:

메시지접수 --＞ 메세지발송 프로그램 자동입력 --＞ 차량관리 프로그램의 고객의견으로 자동연결 --＞ 차량관리 프로그램 이력관리 입력Receipt of messages-> Automatic input of message sending program-> Automatic connection to customer feedback of vehicle management program-> Input of vehicle management program history management

차량관리 프로그램, 메시지발송프로그램, 메시지발송장치Vehicle management program, message sending program, message sending device

데이터베이스를 이용하여 고객차량의 효율적인 정보관리체계를 구축하고 메시지 발송 프로그램과 연결된 무선 메시지 발송 장치를 이용하여 적시에 특정고객이 필요로 하는 차량정보를 제공할 수 있다.It is possible to construct an efficient information management system for a customer vehicle using a database, and to provide vehicle information needed by a specific customer in a timely manner using a wireless message sending device connected to a message sending program.

Claims (2)

차량관리 프로그램에서 조절되는 관리항목이 메시지 발송 프로그램상의 메뉴에서 자동으로 표시되는 기능Control items that are controlled by the vehicle management program are automatically displayed in the menu on the message sending program. 메세지 발송장치와 연동하여 무선 메시지를 발송하고 수신할 수 있는, PC에서 구동하는 메시지 발송 프로그램의 개발Development of message sending program that runs on PC that can send and receive wireless message in connection with message sending device
KR1020020003732A 2002-01-22 2002-01-22 Maintenance program of customer automobile using wireless message. KR20030063561A (en)

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KR1020020003732A KR20030063561A (en) 2002-01-22 2002-01-22 Maintenance program of customer automobile using wireless message.

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KR1020020003732A KR20030063561A (en) 2002-01-22 2002-01-22 Maintenance program of customer automobile using wireless message.

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KR20030063561A true KR20030063561A (en) 2003-07-31

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Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR19990074518A (en) * 1998-03-12 1999-10-05 최재호 Car remote check service system using mobile phone
KR20000012606A (en) * 1999-12-14 2000-03-06 이승후 Device for checking a vehicle state by using a wireless comunication system
KR20000059088A (en) * 2000-07-13 2000-10-05 민종진 Method and apparatus for automobile diagnosis and maintenance using wireless(mobile) data communication and network
KR20010103907A (en) * 2000-05-10 2001-11-24 최태승 Automotive self diagnostic System for using communication network
KR20030042518A (en) * 2001-11-23 2003-06-02 주식회사 유일테크산업 System and method of service added using wireless terminal
KR20030048941A (en) * 2001-12-13 2003-06-25 주식회사 파인소프트 Car management system connecting a wireless terminal and service center and the method thereof

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR19990074518A (en) * 1998-03-12 1999-10-05 최재호 Car remote check service system using mobile phone
KR20000012606A (en) * 1999-12-14 2000-03-06 이승후 Device for checking a vehicle state by using a wireless comunication system
KR20010103907A (en) * 2000-05-10 2001-11-24 최태승 Automotive self diagnostic System for using communication network
KR20000059088A (en) * 2000-07-13 2000-10-05 민종진 Method and apparatus for automobile diagnosis and maintenance using wireless(mobile) data communication and network
KR20030042518A (en) * 2001-11-23 2003-06-02 주식회사 유일테크산업 System and method of service added using wireless terminal
KR20030048941A (en) * 2001-12-13 2003-06-25 주식회사 파인소프트 Car management system connecting a wireless terminal and service center and the method thereof

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