KR20030059554A - remote controlling system of electric home appliances and method thereof - Google Patents

Abstract

PURPOSE: A service system for the remote control of household appliances and a service method therefor are provided to minimize the error generation of remote control by notifying conventional remote control execution history to a corresponding client in case that a command for another remote control of the same household appliance is generated. CONSTITUTION: A web server(100) operates a web site for receiving a remote control command of each household appliance(500) through a client terminal(400) located in a remote place, controls a data transmission server(200) so that control data according to the received remote control command are transmitted to the corresponding household appliance(500), and continuously displays the controlled state on a web page. The data transmission server(200) transmits the control data to each household appliance(500), and records transmission history with respect to the transmitted control data. A DB server(300) stores the transmission history of various control data, which is recorded through the data transmission server(200), information associated with each client, which is inputted through the web server(100), information about each client-classified control history, and the control data for controlling the operation of each household appliance(500).

Description

Remote controlling system of electric home appliances and method

The present invention relates to a remote control system of a washing machine online and a service method using the system. More specifically, when a communication failure occurs during remote control of a remote controllable washing machine, a countermeasure thereof may be smoothly performed. will be.

At present, each household enjoys a convenient life by various household appliances. For example, it is possible to prevent unnecessary waste of customers and waste of time by automatically performing washing using a washing machine, safe storage of various foods using a refrigerator, and cooking food conveniently using a microwave oven. You can do it.

In particular, as household products connected to the Internet environment, such as an Internet washing machine, have recently emerged, every time the operation is required, all of the household devices can be controlled remotely without being constrained in space and time. It became.

However, the home appliances that can be remotely controlled, such as the Internet washing machine described above, have a problem in that command execution can be generated again with respect to commands that have already been performed due to a customer's mistake during the remote control.

In particular, in the past, when a problem as described above does not have a separate service for coping with this problem, it was necessary to perform the operation again for the same command again, which leads to waste of power and time. There is a problem that can occur.

Recently, a lot of research is being conducted to provide services that solve the above problems.

The present invention has been made to solve the above-mentioned conventional problems, when the remote control of the various Internet-enabled home appliances through the online, when the command for the remote control of the same home appliance again occurs the existing remote to the customer It is an object of the present invention to provide a service system and a method of operating the same to provide a service which minimizes the error occurrence of the remote control by notifying the control execution details.

1 is a configuration diagram schematically showing a service system for remote control of a home appliance according to the present invention;

2 is a flow chart briefly illustrating a service providing process using a service system of the present invention.

Figure 3 is a flow chart schematically showing the operation of the web server when there is a history of performing the same task existing in the service providing process of the present invention

4 is a flow chart schematically showing an operation process for preventing duplication of the same work in the login process of the service providing process of the present invention.

Explanation of symbols for the main parts of the drawings

100. Web Server 200. Data Transfer Server

300. Database server 400. Remote customer terminal

500. Household Appliances

According to an aspect of the present invention for achieving the above object is to operate a website that receives a remote control command of each of the home appliances through the Internet-enabled terminal of a customer located remotely, and to control data according to the input command A web server controlling the transmission to the home device and continuously displaying the control state on the web page; A data transmission server operating in association with the web server, performing control data transmission to each home device, and recording a transmission history of the transmitted control data; Transmission data of the various control data recorded through the data transmission server, information related to each customer input through the web server, and information on the control details for each customer is stored, and control data for operation control of each household device Presents a remote control service system of a household appliance, each comprising a database: stored therein.

In addition, a service method for remote control of a home appliance according to the present invention for achieving the above object includes a first step of receiving a remote control service request of a home appliance from a customer connected to the Internet through a website; A second step of requesting to perform a login process for personal authentication of a corresponding customer when receiving a service request from a specific customer; A third step of requesting selection of a remote control target home device and selection of a remote control mode when a corresponding customer inputs login information in response to the request of the second step; A fourth step of extracting a work history of a recent same home appliance registered in a database server and reading whether or not the selected remote control mode has been performed when each customer selection for the third step request is made; If there is a previous execution history in the same remote control mode, the corresponding history information is displayed on a web page, and if not, a fifth step: performing a remote control service of the corresponding home appliance is presented.

Hereinafter, with reference to the accompanying Figures 1 to 4 will be described in detail with respect to each embodiment according to the present invention.

First, Figure 1 is a schematic diagram showing a service system for remote control of a home appliance according to the present invention.

That is, the configuration for providing the service of the present invention includes a web server 100 largely constructed online, a data transmission server 200 for transmitting various control data, and a database server 300. .

At this time, the web server 100 operates a website that receives a remote control command of each home appliance 500 through the Internet-enabled terminal 400 of the customer located in a remote location, and control according to the input command In addition to controlling the data to be transmitted to the household device 500, and serves to continuously display this control state on the web page.

In addition, the data transmission server 200 operates in conjunction with the web server 100 to perform control data transmission to each home appliance 500, and transmits the transmission details of the transmitted control data to a database server. It serves to record.

In addition, the database server 300 may transmit the various control data recorded through the data transmission server 200, information related to each customer input through the web server 100, and control details for each customer. Information is stored, and control data for operation control of each home appliance is stored.

In the above configuration, the database server 300 and the data transmission server 200 may be implemented not only as a separate computer system as shown, but also as a storage space and an application program constituting the web server 100. It is understood that the present invention does not necessarily limit the configuration thereof.

Hereinafter, with reference to the flowchart of Figures 2 and 3 showing an embodiment of a service performing process according to the configuration of the present invention described above in detail.

First, the web server 100 continuously receives a service request from each customer through a website built online.

At this time, the web page of the website is implemented so that each control command can be input for each type of device so that the remote operation for the selective control of the home appliance 500 of each customer can be conveniently performed .

In this state, any household appliance (e.g., a washing machine) provided to the customer's home at a remote location (e.g., a point where there is a large space distance from the home where the household appliance to be controlled, such as an office or other place) When accessing the website for the service of the present invention to the Internet-enabled terminal 400 to perform a remote control of the (500), the web server 100 operating the website performs a login process for personal authentication of the customer. Request to perform (S120).

At this time, the login process is a conventional process of inputting a unique ID for identification of the customer and a password for authenticating that the user is a party of the ID.

If the customer does not have a service subscription to the website operated by the web server 100 of the present invention, a service subscription is requested, and when such a service subscription is made, an account (especially a mobile communication terminal) capable of emergency contact with the corresponding customer Details of the remote control target home appliance 500 (eg, the type of device or product number, etc.) owned by the customer together with information such as a telephone number or an ID of a messenger service, and control to the control target home appliance 500. Unique IP information of each controlled home appliance for data transmission is input. Of course, it is also possible to automatically transmit the unique IP information when the household device 500 is connected to the data transmission server 200.

When the login as described above is performed, the web server 100 performs authentication of the corresponding customer based on the input login information.

When the authentication of the customer is made through this process, the web server 100 requests the customer to select the remote control target home appliance 500 and the remote control mode selection (S130).

At this time, the selection of the remote control target home appliance 500 displays a list of each home appliance 500 registered when the customer subscribes to the service to induce the selection or to remotely control the product type and the unique IP of the home appliance. It is suggested that the selection be made by requesting.

In addition, the request for selection of the remote control mode is a state in which a driving control mode (for example, a washing machine may be a washing mode, a rinsing mode, a dehydration mode, etc.) for each household device is registered in the database server 300. When the selection of the remote control target home appliance 500 by the customer is made, it is suggested to perform the display by inducing a selection list of the remote operation control mode for each home appliance to be selected.

In addition, when the selection of the remote control mode by the above-described process is completed, the web server 100 may use the existing service usage history of the corresponding customer registered in the database server 300, in particular, the service providing history information recently provided to the corresponding customer. Extract the (S140)

Existing service usage history extracted as described above is information on a remote control service performance history of the same home appliance as the home appliance that requested the service among the details requested by the corresponding customer within a predetermined time range.

In this case, the range of the predetermined time suggests a range of time required for the home appliance to complete and perform one specific task. The home appliance may not only be set differently for each home appliance but also may perform the same task again. The specific limitations are omitted when considering that they may need to be performed.

If, in the above process, the customer does not have a history of performing the remote control service for the same home appliance within a predetermined time range, the control data according to the remote control mode of the specific home appliance 500 requested by the customer is included in the database. Extract from server 300.

At the same time, by controlling the data transmission server 200 to be transmitted to the control target home appliance 500, by registering the operation performance details of the customer-specific information of the database server 300 can be remote control of the home appliance (S150)

On the other hand, in the above process, if the customer has a history of performing the remote control service for the same home appliance within a predetermined time range, the content is displayed on the web page (S160) to duplicate service requests from the customer. It is possible to prevent the occurrence of problems in advance and to check the information on the service history that was recently provided.

At this time, although the same work execution history as the requested work contents has been recently made on the web page as shown in the flowchart of FIG. 3, a request for selecting whether to perform the operation control mode again is requested. Present the display box with further contents.

This is in consideration of the customer's taste or lack of reliability of the device.

For example, a washing machine may choose to perform at least one repeated rinsing and dehydration to allow for a smoother rinsing, even though a conventional one-time wash, rinse, and wash operation may be completed. Because there are many.

In addition, when canceling the execution of the operation control mode is selected again through the above-described process, the web server 100 performs the return to the previous web page and induces the selection of another remote control mode or performs the existing service. It displays other services such as inquiry service such as details, or displays web pages for receiving remote control of other home appliances and performs other services according to the request.

On the other hand, even if the customer recently requested to perform the same operation control mode again despite the history of the same operation for the operation control mode, the web server 100 to perform the operation for each remote control mode After the generated control data is extracted from the database server 300, the data transmission server 200 is controlled to be transmitted to the controlled home appliance, and the work performance is registered in the customer-specific information of the database server 300. Thereby performing a remote control service.

At this time, the control data is data that allows a customer to receive and read the controlled home appliance and perform an operation according to the read command.

Subsequently, when the transmission of the control data is completed, the service is completed by receiving data according to the operation state of the corresponding household device 500 and displaying the feedback on the corresponding web page.

On the other hand, in the present invention, the customer can check the details of the service provided in advance before requesting the service for the remote control during each process as described above to prevent duplicate service requests in advance The process is further presented.

This is based on the login information input during the login process of the first customer, as shown in the flow chart of FIG. 4, the service providing history information recently provided to the corresponding customer among the service usage history of the corresponding customer stored in the database server 300. Proceed by extraction.

In this case, the service providing history information provided to the corresponding customer recently shows information on the service history already completed just before the request of the service, but is not limited thereto, and is usually the same date or one week. It can be freely set as needed, for example, it can be all of one or more work performed in a while.

In addition, the service history that has been completed includes information on the type of remote control target home appliance 500, a history of performing remote control (remote control mode), a task execution time, and a task completion time.

In the above process, if the service provision history that was recently provided to the corresponding customer is not registered in the database server 300 or if the most recent service provision date is confirmed to be relatively old, such as about a week ago, The branch may display a list of each remotely controllable home appliance 500 on a corresponding web page to induce selection of a specific home appliance to be remotely controlled to perform a remote control service for the home appliance.

On the other hand, if at least one service providing history recently provided to the corresponding customer in the above process is registered in the database server 300, the registered detail information is extracted and displayed on the corresponding web page. The problem of the duplicated service request can be prevented in advance, and the information on the service history for each household device 500 recently received can be smoothly grasped.

At this time, even though there is a recent work execution history on the web page, the display further includes a selection request content according to whether the remote control service is performed.

This means that this service request can be canceled smoothly due to the recent work history, and when the user wants to perform the remote control service, the user can smoothly switch to the web page for receiving the actual control command of the service. To do this.

If the customer chooses to cancel the service request, the web server displays a web page for providing other services such as a query service such as the existing service execution history and performs other services according to the request.

On the other hand, when the customer selects to perform the remote control service despite the recent work history, the web server 100 performs a service for remote control by requesting the selection of the remote control target home appliance 500.

In this case, the service for remote control refers to control data that can be received and read by the home appliance for remote control of the home appliance 500 that the customer wants to operate, and can perform an operation according to the read command. This is a service for transmitting, and description thereof will be omitted according to the above description.

As described above, a series of processes of notifying the existing remote control history of each household device performed by the corresponding customer in the login process as described above are included in the process for preventing duplication when the remote control mode is selected. It can be operated to prevent control duplication, but it can be understood that it can also be operated as a single process.

As a result, the service according to the information of the existing work history as described above can be prevented in advance for the problem of duplicate service requests from the customer, and the service history is provided by referring to the information on the recently provided service history. Ensure that service requests are performed smoothly.

As described above, in the service method for remote control of the home appliance according to the present invention, the control command for the same work is generated again even though the same work has been recently performed during the remote control of various Internet-enabled home appliances through online. It is possible to minimize the occurrence of errors in the remote control by being able to prevent in advance.

Claims (16)

Operating a website that receives a remote control command of each home device through an Internet-enabled terminal of a customer located at a remote location, controlling the control data according to the input command to be transmitted to the corresponding home device, and in addition to this control state. A web server for continuously displaying the web page; A data transmission server operating in association with the web server, performing control data transmission to each home device, and recording a transmission history of the transmitted control data; Transmission data of the various control data recorded through the data transmission server, information related to each customer input through the web server, and information on the control details for each customer is stored, and control data for operation control of each household device Databases each stored: a remote control service system of a built-in home appliance. A first step of receiving a remote control service request for a home appliance from a customer connected to the Internet through a website; A second step of requesting to perform a login process for personal authentication of a corresponding customer when receiving a service request from a specific customer; A third step of requesting selection of a remote control target home device and selection of a remote control mode when a corresponding customer inputs login information in response to the request of the second step; A fourth step of extracting a work history of a recent same home appliance registered in a database server and reading whether or not the selected remote control mode has been performed when each customer selection for the third step request is made; If there is a previously performed history of the same remote control mode, and displays the corresponding history information on the web page, otherwise, the fifth step: to perform a remote control service of the home device, characterized in that it is operated Service method for remote control. The method of claim 2, During the process of step 4, the recent work history of the same household device is Service method for remote control of a home appliance, characterized in that the details of the remote control performed by the home appliance before a predetermined time. The method of claim 3, wherein Predetermined time means A service method for remote control of a home appliance, characterized in that the average time required to complete the one-time operation of the controlled home appliance. The method of claim 2, If there is a previous performance in the same remote control mode during the process of step 5, the details displayed on the web page will be Service information for remote control of the home appliance, characterized in that it includes information on the previous service performance history and the current service request history. The method of claim 5, Although the control target home appliance and the remote control mode details of the corresponding device requested for the service are the same as the remote control mode of the same home appliance which was previously serviced, the remote control mode according to the service request details is again performed. A service method for remote control of a home appliance, characterized in that the display further comprises a request for selection. The method of claim 6, When the action is taken for the corresponding remote control mode of the same home appliance, despite the fact that it was previously serviced by the customer. A service method for remote control of a home appliance, characterized by performing a service for remote control of a controlled home appliance. The method of claim 7, wherein Performing services for remote control of the controlled home appliance Extracting control data corresponding to the remote control mode requested by the customer from the database server; And controlling the data transmission server to transmit the extracted control data online to the control target home device. The service method for remote control of a home device includes a step. The method of claim 2, During the process of the fifth stage The service method for remote control of the home appliance, characterized in that the operation further comprises the step of updating the various information related to the service request history to the customer-specific work history of the database server. The method of claim 9, The service request history registered in the database server during the process of the information storage step is Information about a controlled home appliance, information on a remote control mode for the operation of the controlled home appliance, information on a time for requesting a corresponding service, authentication information for the corresponding customer, and the like. Service method for remote control. The method of claim 2, If the customer's login information is input through the second step, the web server Extracting service provision history information recently provided to the corresponding customer stored in a database server based on the input login information; Displaying the extracted information on a web page: Service method for remote control of a home appliance, characterized in that it further comprises. The method of claim 11, The service provision history information displayed on the web page A service method for remote control of a home appliance, characterized in that the display by distinguishing each household appliance that the customer has. The method of claim 12, Service delivery history information The service method for remote control of the home appliance, characterized in that the information on the remote control mode performed by the control target home appliance, the information on the completion time of the operation according to the remote control mode. A first step of receiving a remote control service request for a home appliance from a customer connected to the Internet through a website; A second step of requesting to perform a login process for personal authentication of a corresponding customer when receiving a service request from a specific customer; A third step of extracting service providing history information recently provided to the corresponding customer stored in the database server based on the input login information when the corresponding customer inputs the login information in response to the request of the second step; And a fourth step of displaying the extracted information on a web page, wherein the service information is operated. The method of claim 14, The service provision history information displayed on the web page A service method for remote control of a home appliance, characterized in that the display by distinguishing each household appliance that the customer has. The method of claim 15, Service delivery history information The service method for remote control of the home appliance, characterized in that the information on the remote control mode performed by the control target home appliance, the information on the completion time of the operation according to the remote control mode.