KR20030035084A - System and method for retrieving information while telecommuncating - Google Patents

Abstract

PURPOSE: An information service system of a telephone call type and a method thereof are provided to enable people of various classes to access and use information sources easily, thereby capable of applying simultaneously use and a telephone call of the information resources. CONSTITUTION: A communication network is a network in which a mutual telephone call and information is provided by using user terminals(10,20,30). The communication network includes a PSTN(Public Switched Telephone Network)(13), a mobile communication network(25) and the Internet(35) which are used now commonly. The communication network also includes a gateway server(27) for connecting the PSTN(13) and the mobile communication network(25) to the Internet(35). The user terminals(10,20,30) can perform a telephone call and information display through the communication network. A web phone(10), a computer(30) and a mobile communication terminal(20) and an Internet phone etc. can be applied as the user terminal.

Description

System and method for retrieving information while telecommuncating}

The present invention relates to a call-type information service system and a method thereof, and more particularly, to a call-type information service system and a method for making a call while receiving information registered by a receiver using a telephone number as an access domain. .

With the spread of the Internet and the development of information and communication devices, access to various information has become easier.

Currently, most users search for information through portal sites, which are the gateways to information search. However, the searched information sources are not organized so that users of various levels can find the information they want easily and quickly. There is this.

In addition, if you want to access the searched information source for more detailed consultation on the information found, it is usually by writing or e-mail, and users who are not familiar with the document need to find the phone number of the information source and try to make a call. have.

As such, the domain system and the currency system of the currently operated information source are divided into two, which is inconvenient for the user's information use and communication.

The present invention was devised to improve the above problems, and provides a call type information service system and a method thereof, which are easy to access and use information sources for various layers, and can simultaneously support the use and communication of information sources. There is a purpose.

1 is a block diagram illustrating a call type information service system according to the present invention;

FIG. 2 is a diagram illustrating an example of a main screen of a call type information service displayed through a phone browser mounted on the user terminal of FIG. 1.

3 is a block diagram illustrating an example of the apparatus for providing a call type information service of FIG. 1;

4 is a diagram illustrating an example of a screen that is subsequently provided when the keyword search key of FIG. 2 is selected.

5 is a diagram illustrating an example of a screen that is subsequently provided when the graphic search key of FIG. 2 is selected.

6A to 6C illustrate an example of a screen that is subsequently provided when the map search key of FIG. 2 is selected.

FIG. 7 is a diagram illustrating an example of a screen that is subsequently provided when the helper key of FIG. 2 is selected.

8A to 8D illustrate an example of a screen that is subsequently provided when the body center search key of FIG. 2 is selected.

9 is a flowchart illustrating an interactive information service process according to the present invention.

<Description of the reference numerals for the main parts of the drawings>

10, 20, 30: user terminal 40: phone browser

50: call information service providing device

In order to achieve the above object, a call type information service system according to the present invention comprises: a user terminal configured to be able to display a call and information through a communication network; When a call selection signal is generated from the user terminal to the receiver terminal through the communication network, when the receiver terminal is a subscriber of the call type information service, the call type provides contents registered by the receiver terminal through the user terminal and the receiver terminal. And an information service providing apparatus.

The call type information service providing apparatus includes an information source search support unit for supporting the user terminal to search for a desired information source.

Preferably, the information source search support unit includes a keyword search support unit that provides a keyword system classified by a keyword classification scheme set through the display device of the user terminal, and searches for a desired information source according to the provided keyword system.

The information source search support unit includes a graphic search support unit for providing a facility image on the display device of the user terminal and supporting a desired information source through the provided facility image.

The information source search support unit includes a map search support unit that provides map information through a display device of the user terminal and supports a search for a desired information source by selecting an area of the provided map.

The information source search support unit includes a helper search support unit that provides a helper character through a display device of the user terminal and supports a user to find a desired information source according to the guidance of the selected helper character.

The information source search support unit provides an image indicating a state in which a user corresponding to the information source is worn or used by a human body through a display device of the user terminal, and supports the user to find a desired information source by selecting the displayed user. And a human centered search support unit.

In addition, to achieve the above object, the interactive information service providing method according to the present invention comprises the steps of: determining whether the receiver terminal is a call type information service subscriber when a call selection signal is generated from the caller terminal; And if the receiver terminal is determined to be a subscriber of a call type information service, displaying the content registered by the subscriber of the receiver terminal together with the receiver terminal and the caller terminal.

Hereinafter, a call type information service system and a method thereof according to a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram showing a call type information service system according to an embodiment of the present invention. Referring to the drawings, the call type information service providing system includes a call type information service providing apparatus 50 constructed through a communication network.

The communication network refers to a network capable of mutual communication and providing information using the user terminals 10, 20, 30, and includes a PSTN 13, a mobile communication network 25, and the Internet 35 that are currently commercialized. The communication network also includes a gateway server 27 which connects the PSTN 13 and the mobile communication network 25 with the Internet 35.

The user terminals 10, 20, and 30 are capable of displaying a call and information through a communication network, and a web phone 10, a computer 30, a mobile communication terminal 20, and an internet phone (not shown) may be applied. have.

The user terminals 10, 20 and 30 include an input device, a display device, a transmission / reception device, a communication device, and a control unit for controlling transmission and reception of voice / data. Each of the user terminals 10, 20, 30 is configured to match the communication scheme of the subscriber line.

Currently, commercially available user terminals 10, 20 and 30 support such communication functions in hardware.

Preferably, the user terminal 10, 20, 30 according to the present invention is a program that can be connected to the call type information service providing apparatus 50 and use the services provided by the call type information service providing apparatus 50. The phone browser (see Fig. 2) is installed.

The phone browser may vary depending on the memory capacity of the user terminals 10, 20, 30, information display capacity of the display device, and the like.

When the call signal is generated, the phone browser receives a signal for connecting to the receiver terminal and a signal for receiving the service of information registered by the receiver terminal from the call type information service providing apparatus. Can be configured to control and communicate with the communication device.

Alternatively, when a call selection signal is generated from the user terminals 10, 20 and 30 at an exchange (not shown) connected to the user terminals 10, 20 and 30, the receiver terminal is an interactive information service subscriber. If it is determined that the service is a subscriber, it may be configured to receive the service of the information registered by the receiver terminal from the call-type information service providing apparatus.

An example of a screen displayed through the display device of the user computer 30 equipped with the phone browser is shown in FIG. 2.

Referring to the drawing, the phone browser 40 includes an information source search key 41, a phone number input key 43, a phone number display window 44, a call selection key 45, and an additional service menu key 47. do.

The information source search key 41 includes a keyword search key (KWI; key word interface), a graphic search key (CGI; cyber and graphic interface), a geographic positioning interface (GPI), and a helper search key (DGI). a dowoomi guide interface and a body centered interface (BCI).

The telephone number input key 43 includes a numeric key for inputting a telephone number.

The telephone number display window 44 is a window for displaying the input telephone number.

The call selection key 45 is a key used when a call connection is desired.

The additional service menu key 47 is a telephone number guide service key (VAI 114), a location information service key (GIS), a switch special service key (VAS), a voice information service key (VAV), an information communication service key (IT). -service).

The telephone number guide service key (VAI 114) is a 114 information guide service key familiar to the general public, and is a key for which a user is guided through a list of corresponding telephone numbers by providing human or mutual information.

The location information service key (GIS) is a key that obtains and provides current location information of the mobile terminal from a home location register (HLR) installed on the mobile communication network 25.

The exchange special service key (VAS) is a key that supports the selection and use of services for incoming call transfer, call waiting, notification of designated time, speed dial, missed call, three-person call and direct call. The service supported by the switch special service key (VAS) is a well-known service currently provided by a communication service provider, and a detailed description thereof is omitted.

Voice information service key (VAV) is a key used to receive additional services such as outgoing telephone number verification, advertisement mailbox, telephone club, mailbox, notification room, meeting call, telephone mail, and the like.

An information communication service key (IT-service) is a key used to use services for meetings, training, chat, remote control, and the like.

The phone browser 40 may have a layout structure of keys and a loading method of keys depending on the terminal to be applied as described above. For example, when the display capacity of the terminal is small, the key may be configured to scroll up sequentially.

A call type information service providing apparatus for providing a user terminal 30 equipped with a phone browser so as to receive information registered by a subscriber of a receiver terminal corresponding to the information source and / or through a terminal through a communication network. 50 may be variously constructed on a communication network.

The call type information service providing apparatus 50 is constructed in a conventional server structure.

A preferred example of the call type information service providing apparatus 50 is shown in FIG.

Referring to the drawings, the call type information service providing apparatus includes an information source search support unit 51, a phone number domain processing unit 53, a billing processing unit 55, a network operating unit 57 and a database 60.

The information source search support unit 51 provides a corresponding information search guide page when the information search key 41 of the phone browser 40 is selected.

As an example, an example of the screen provided by the information source search support unit 51 when the keyword search key KWI is selected is shown in FIG. As can be seen from the drawings, a classification scheme is provided so that the information source can be accessed without a separate keyboard input operation by sliding the consonant system familiar to the general public. That is, the detailed classification list of the item where the cursor is located is provided in a dictionary classification system according to the consonant system. As an example, if you want to find a source of information related to furniture, place the cursor at the "A" of the first classification system page provided, and the subsequent page that restricts the term starting with the "A" to a certain length according to the consonant system will be displayed. When loaded and there is a prefix of the desired word, ie 'furniture' in the subsequent page, moving the cursor to that location loads a more detailed sorted list page. Therefore, it automatically provides a list corresponding to the information source to be searched by the user's familiar dictionary consonant system, so that it is easy to find the desired information source without a separate click process.

When the graphic search key (CGI) is selected, the information source search support unit 51 displays the internal structure of the building or the cyber town (not shown) as shown in FIG. 5, and the information source corresponding to the image, for example, the inside of the building. In case of structure, soap, towel, shampoo for toilet, bed in bedroom, restaurant, bank and hotel in cyber town are displayed as text corresponding to the image, and when the text is selected or the image is selected It provides a registered list of information sources such as household goods stores, furniture stores, and the like.

In addition, when the map location search key (GPI) is selected, as shown in FIGS. 6A to 6C, it is possible to easily search for a local information source around the inhabited location through a map. 6A is an initial screen when the map location search key GPI is selected, and FIG. 6B is detailed enlarged map information when the Seoul area of FIG. 6A is selected. 6C is a detailed enlarged map information provided when selecting Seocho-gu of FIG. 6B, and a process of providing a search term list for selecting a local information source in the vicinity of the selected area according to the keyword classification system is described. Shows.

When the helper search key (DGI) is selected, a character that can be easily associated with the information source is provided as an image, and when the helper character is clicked, the searcher can support the search for the related information source. For example, a life / information helper, a location / geography helper, a tour / travel helper, a performance / culture helper, a purchase / purchase helper, and the like are provided on the screen, and list information corresponding to the selected helper is provided.

In addition, when the human-centered search key (BCI) is selected, as shown in Figures 8a to 8d to display the wear or use of the human body, it is easy to support the access of the information source.

It is preferable that the display information provided for the information source selected by the key selection includes information related to the information source such as a telephone number, a business type, a trade name, and a handling item. More preferably, it provides a web page registered and registered in the information source.

In addition, if you want to frequently use the information source found by the search may be registered using an address book registration key (not shown) supported by the phone browser 40.

In this way, when the user wants to find an information source, the user may select and search a key which is convenient for the user among the information source search keys of the phone browser 40. Then, the information source search guide page set corresponding to the corresponding search key is provided by the call type information service providing apparatus 50.

When the telephone number domain processing unit 53 receives the telephone number input through the phone browser 40 through the communication network, the telephone number domain processing unit 53 finds information registered by the telephone number subscriber, for example, a web page, from the database 60 and provides it to the calling terminal and the receiver terminal. do.

When the user inputs the telephone number of the receiver terminal to be called through the user terminal and selects the call key 45, the user makes a call connection with the receiver terminal through the communication network and at the interactive information service providing apparatus 50. The phone number information is transmitted, and the web page of the registered receiver terminal is provided together with the caller terminal and the receiver terminal.

Here, a device for exchanging and processing signals in a communication network, for example, an exchange, is registered in the call type information service providing apparatus 50 to perform a call and information provision service of the user terminals 10, 20, 30. When receiving the service subscriber information, it is preferable that the service subscriber is constructed such that a call connection with the receiver terminal and communication between the user terminal and the call type information service providing apparatus 50 can be made.

Therefore, the user using the terminal can perform voice communication while watching the information registered by the receiver terminal for purchase or consultation of the goods together with the subscriber of the receiver terminal through the display device, thereby enabling more efficient communication and communication.

In addition, the user can access the desired information source by using a familiar telephone number, so that even those who are not familiar with the domain system by the current IP address, for example, the elderly, can easily access the information provided in the form of the information currently provided on the Internet. Can be provided.

The network operation unit 57 operates and controls the devices so that the service can be performed smoothly through a communication network, such as processing a subscription application and registering service subscriber information with an exchange station when a new interactive service is desired.

The charging processing unit 55 processes the charging for the subscriber of the service using terminal according to the charging method set for the service use.

The database 60 is constructed with various databases for supporting the above-described services, such as the 114 information database 60a, the location information database 960b, and the web page database registered by the subscriber with the telephone number as a domain. .

Service processing by the interactive information service system will be described.

First, it is determined whether a call selection signal has been generated (step 100).

The call selection signal may be generated by various methods for supporting call connection, such as a click of a phone number displayed in a page provided for an information source found using a phone number input key or an information source search key.

If it is determined that the call selection signal has been generated, the receiver terminal determines whether the service subscriber is long (step 110).

If the receiver terminal is not a service subscriber, a call connection is performed (step 130).

In contrast, when the receiver terminal is a service subscriber, the webpage registered by the subscriber of the receiver terminal is provided to the caller terminal and the receiver terminal using the call connection and the telephone number of the receiver terminal as a domain (step 140).

As described above, according to the call-type information service system and method thereof according to the present invention, it is easy to search for an information source and can receive information registered by a subscriber of a telephone number using a known telephone number at the time of a call. This allows for more efficient communication.

Claims (8)

A user terminal configured to display a call and information through a communication network; When a call selection signal is generated from the user terminal to the receiver terminal through the communication network, when the receiver terminal is a subscriber of the call type information service, the call type provides contents registered by the receiver terminal through the user terminal and the receiver terminal. Call information service system comprising a; information service providing apparatus. The apparatus of claim 1, wherein the call type information service providing apparatus And an information source search support unit for enabling the user terminal to search for a desired information source. The apparatus of claim 2, wherein the information source search support unit provides a keyword system classified by a keyword classification method set through a display device of the user terminal, and a keyword search support unit to search for a desired information source according to the provided keyword system. Call information service system, characterized in that provided. The call type of claim 2, wherein the information source search support unit comprises a graphic search support unit which provides an image of a facility on the display device of the user terminal and helps to find a desired information source through the provided facility image. Information service system. The apparatus of claim 2, wherein the information source search support unit comprises a map search support unit that provides map information through a display device of the user terminal and supports a search for a desired information source by selecting a region of the provided map. Monetary information service system. The method of claim 2, wherein the information source search support unit comprises a helper search support unit for providing a helper character through the display device of the user terminal, and help to find a desired information source according to the guidance of the selected helper character; Monetary information service system. The information source search support unit of claim 2, wherein the information source search support unit provides an image indicating a state in which a user corresponding to the information source is worn or used by a human body through a display device of the user terminal, and the desired information source is selected by selecting the displayed user. Call-type information service system comprising a; human-centered search support to support to find. When the call selection signal is generated from the caller terminal, determining whether the receiver terminal is a call type information service subscriber; If it is determined that the receiver terminal is a subscriber of the call type information service, displaying contents registered by the subscriber of the receiver terminal on the receiver terminal and the caller terminal together; providing a service of the call type information service system, comprising: Way.