KR20030033569A - Method for processing a return electronic mail based on the on-line network - Google Patents

Abstract

PURPOSE: A method for processing a returned e-mail based on the online network is provided to automatically execute a base process necessary for a re-sending process of a real mail by a data transmitting/receiving link process of electronic modules, and to enable a user not receiving the e-mail to receive the necessary information correctly through the real mail. CONSTITUTION: If a returned e-mail receiving event is occurred, the e-mail return information is generated and a previously stored e-mail return list is updated(S3). It is judged that a request event for a real mail transmitting target list is outputted from a real mail transmitting personnel terminal(S4). If the request event is occurred, the previously stored user information is selectively compared and extracted based on the e-mail return list, and the real mail transmitting target list is generated based on the compared and extracted user information(S7). The real mail transmitting target list is outputted to the real mail transmitting personnel terminal(S8).

Description

{Method for processing a return electronic mail based on the on-line network}

The present invention relates to a method for processing a return e-mail based on an online network, and more specifically, a series of "e-mail return confirmation process", "a real mail transmission target screening process", " Real mail receiving address verification process ", and the like, and a method for processing a return e-mail based on an online network that can be induced to be processed and processed automatically online.

In recent years, as the frequency of use of electronic mail increases rapidly, cases of notifying individual users related to the company through electronic mail of various information details such as financial details, advertisement details, notice details, etc., are frequently increasing.

For example, Korean Patent Laid-Open Publication No. 1999-3233 "Method for Sending and Receiving Mail in an Electronic Mail System", Korean Patent Laid-Open Publication No. 2000-30838, "E-Mail System", Korean Patent Laid-Open Publication No. 2000-40027, "Electronic Mail" "Transmission System", Korean Patent Publication No. 2000-49844, "Method for Selling Goods and System Using E-mail", Korean Patent Publication No. 2000-50091, "E-mail Banking Method and System", etc. An example of an electronic mail processing system according to the prior art is presented in detail.

However, under such an e-mail processing system according to the prior art, if the user's e-mail address previously known is not correct, the communication status is not good, or the user is a person who has nothing to do with receiving the e-mail. If an unexpected problem occurs, such as refusing to receive an e-mail, and an e-mail sent from a specific company or organization is not delivered correctly to a specific user and is returned to the company or organization, the user may Or it is impossible to clearly receive a series of information provided from the organization, and eventually unable to take appropriate measures corresponding to the information, inevitably enormously unexpected damage.

If an e-mail sent from a company or agency is "financial information," e.g., "e-mail containing delinquent payments," the economic and mental damage that the user may inevitably suffer. do.

This difficulty is experienced not only by each user, but also by companies and institutions that have a business relationship with the users. For example, if a user who has a business relationship with the company requests compensation for his / her own damages because he or she has not been notified of the e-mail, the relevant company, agency, etc. may have a separate dedicated employee. By checking whether or not this is true, there is no choice but to bear the additional cost, effort, etc.

Under such a conventional system, when an e-mail is returned, a company / institution or the like usually retransmits the real mail to the user instead of the previous e-mail, thereby minimizing damage to the user.

However, in the past, most companies / organizations have performed a series of "e-mail return confirmation processes", "real mail transmission target screening procedures", "real mail reception address verification processes", etc. required for the "real mail retransmission process". Since it depends solely on the manual work of the dedicated staff, we have no choice but to suffer the problem that the overall processing efficiency falls below a certain level, and if there is a mistake of the dedicated staff, the actual mail to be delivered to some users is missing. In this case, the company / organization may inevitably cause unforeseen damage to any user who deals with the company.

Accordingly, an object of the present invention is to build a systematic module environment capable of performing a single batch and processing of a series of return e-mail processes based on an online network, and based on this, a series of necessary for a "real mail resend process". The "e-mail carrier verification process", "the actual mail sender screening process", and the "real mail destination address verification process" is to induce the automatic batch processing.

Another object of the present invention is to enable the underlying process required for a series of real mail retransmission processes to be automatically achieved by the data transmission / reception linkage process of the computer modules, thereby, for example, due to the mistake of a dedicated employee, By minimizing the occurrence of mail omission, even though the user who does not receive the e-mail, through the "real mail", to ensure that the information required by the user can be correctly delivered.

It is still another object of the present invention to provide each user with an e-mail returned with a set of base environments in which "real mail" can be correctly delivered instead of the e-mail, thereby preventing the damage of each user due to "unreceived information". To minimize.

It is still another object of the present invention to provide only a small number of dedicated employees in a company / institution, for example, an "e-mail return confirmation process", "a real mail transmission target screening process", "a real mail address confirmation process", etc. By encouraging them to receive services, it is possible to minimize "unnecessary disputes involving the user side" and "unnecessary cost burden" that can be applied to the relevant companies / organizations.

Still other objects of the present invention will become more apparent from the following detailed description and the accompanying drawings.

1 conceptually illustrates a return e-mail processing system for the practice of the present invention;

2 is a flowchart sequentially illustrating a method for processing a return e-mail based on an online network according to an embodiment of the present invention.

3 is an exemplary diagram conceptually showing an e-mail carrier list according to the present invention.

Figure 4 is an exemplary diagram conceptually showing a list of information transmission subjects according to the present invention.

5 is an exemplary diagram conceptually showing a real mail transmission target list according to the present invention;

6 is a flowchart sequentially illustrating a method for processing a return e-mail based on an online network according to another embodiment of the present invention.

In order to achieve the above object, in the present invention, a step of determining whether a series of return e-mail receiving events has occurred and, if a return e-mail receiving event occurs, returns a series of e-mails based on the return e-mail. Generating self information, updating a pre-stored e-mail carrier list, determining whether a series of real mail transmission target list output request events have occurred from an arbitrary real mail sending person terminal; In the event that a request for outputting a real-mail transmission target list is generated from a real-mail sending person terminal, the user information that has been previously stored is selectively compared and extracted based on the previous e-mail carrier list, and the compared-extracted user information Based on this, a series of real mail sender lists are generated. It discloses a step and a generation is completed the real postal return e-mail handling method for a transmission list of subjects to the actual mail transmission based on the representative line network a preparation of outputting to the terminal.

Hereinafter, with reference to the accompanying drawings, it will be described in more detail the method for processing the return e-mail based on the online network according to the present invention.

As shown in FIG. 1, the return e-mail processing system 100 forming the base environment of the present invention is largely referred to as a return e-mail receiving module 30, a return e-mail processing server 10, and an e-mail returnee list processing. Module 61, operational information processing module 71, real mail transmission processing module 40, user information D / B 50, and the like. In this case, the series of user information stored in the user information storage D / B 50 is continuously updated by the " independent separate routine " different from the routine of the present invention.

At this time, the return e-mail receiving module 30 receives a return e-mail received by the e-mail management server 20 in real time, for example, in a form of a signal connection relationship with the e-mail management server 20. , And transfers it to the return e-mail processing server 10, and the return e-mail processing server 10 returns in a state in which a series of signal connection relationships are formed with the previous return e-mail receiving module 30. When a series of return e-mail receipt events occur from the e-mail receiving module 30, the return e-mail is received, and a series of "e-mail return confirmation procedures" and "real mail transmissions" required for the "real mail resend process" are received. The process of screening the subjects and the process of checking the actual mailing address is performed automatically.

Further, under the control of the return e-mail processing server 10, the previous e-mail returnee list processing module 61 generates a series of return e-mail return information and returns the completed return e-mail return information. By selectively recording the child list storage module 62, a series of e-mail carrier lists previously stored in the e-mail carrier list storage module 62 are newly updated under the guidance of the return e-mail processing server 10. It helps to be stored.

In addition, the operation information processing module 71 generates real mail transmission information for each user under the control of the return e-mail processing server 10, and stores the real mail transmission information for each user, which has been generated, in the operation information storage module 72. By selectively recording the information, the user's actual mail transmission information previously stored in the operation information storage module 72 can be newly updated and stored under the guidance of the return email processing server 10.

At this time, the real mail transmission processing module 40 determines a series of real mail transmission targets to receive the real mail substantially under the control of the return e-mail processing server 10.

In this case, the real mail transmission processing module 40 first transmits a series of e-mail carriers previously stored in the e-mail carrier list storage module 62 via the return e-mail processing server 10. After receiving the list, based on the e-mail return list, among the series of user information previously stored in the user information D / B 50, for example, "it is listed in the e-mail return list equally." Of course, only the information of "any users who have already approved the actual mail transmission" is selectively compared and extracted.

Subsequently, the real mail transmission processing module 40 generates a series of real mail transmission target lists based on the user information compared and extracted through the above process, and returns the real mail transmission target list to the return e-mail processing server ( 10), for example, any physical mail transmitting person C who is online online to the return e-mail processing system 100 via the real mail sending person terminal 2 is " the actual mail transmission for substantially sending the real mail. Make it easy to check the subject "in real time.

On the other hand, as shown in the figure, the return e-mail processing server 10 has a series of intimate signal connection relationship not only with each of the above modules but also with the real mail transmission target list storage module 81 and the interface module 90. Form.

At this time, the real mail transmission target list storage module 81 serves to stably store the above-mentioned real mail transmission target list under the control of the return e-mail processing server 10, the interface module 90, for example, Outputs a series of real mail transmission subject lists delivered from the return e-mail processing server 10 to the real mail sender terminal 2, or sends various event data output from the real mail sender terminal 2 to the return e-mail processing. It serves to deliver to the server 10.

Hereinafter, the return e-mail processing method unique to the present invention using the return e-mail processing system 100 will be described in detail.

First, through the present invention, a real mail transmission contact person C who wants to acquire and enjoy a series of information necessary for the "real mail retransmission process", for example, "real mail transmission target information", is for example a real mail transmission contact person terminal ( Through 2), by connecting to the system 100, a series of computing environments in which the present invention can be carried out in earnest is provided.

In this state of computerization, as shown in FIG. 2, the return e-mail processing server 10 continuously checks the return e-mail receipt module 30, thereby receiving the return e-mail receipt module 30. It is determined whether or not a series of return e-mail receipt events have occurred (step S1).

At this time, the e-mail transmitted from the e-mail management server 20 to any user mail account 1 is normally delivered, and it is determined that a separate return e-mail receiving event has not occurred from the return e-mail receiving module 30. If so, the return email processing server 10 proceeds to step S4 which describes the flow later.

However, if it is determined that the e-mail transmitted from the e-mail management server 20 to any user mail account 1 is returned and a series of return e-mail receiving events have occurred from the return e-mail receiving module 30, the return is made. The e-mail processing server 10 immediately secures the "return e-mail" from the return e-mail receiving module 30, and then transfers the "return e-mail" to the e-mail returnee list processing module 61. Generates a series of email carrier information, records the completed email carrier information in the email carrier list storage module 62, and is prestored in the email carrier list storage module 62. The set of existing e-mail returnee lists can be newly updated (steps S2 and S3).

In this case, the e-mail carrier list processing module 61 quickly drives a series of information generation routines under the control of the return e-mail processing server 10, for example, "e-mail carrier's name information and e-mail return." E-mail return information such as e-mail address information of the child, e.g., e-mail transmission designation date information ..., etc., and the e-mail return information of the completed e-mail returnee list is stored. 62), for example, as shown in FIG. 3, for example, a series of "e-mail carrier list" to which information of "Foil ΔΔ, ..." is added and updated is completed.

Through the above process, while the e-mail returnee list previously stored in the e-mail returnee list storage module 62 is newly updated, the return e-mail processing server 10 continuously operates the interface module 90. By checking, it is judged whether or not a series of real mail transmission target list output request events have occurred from the real mail transmission person in charge terminal 2 (step S4).

At this time, if the real mail sender C has not yet proceeded with the predetermined predetermined computing operation, and it is determined that a separate real mail sendee list output request event has not occurred from the real mail sender terminal 2, The return e-mail processing server 10 proceeds to the above-mentioned step S1 to continuously repeat the series of return e-mail receiving processes.

However, if it is determined that the real mail transmission person C proceeds with a predetermined computing operation and a series of real mail transmission target list output request events have occurred from the real mail transmission person in charge terminal 2, the return e-mail processing server 10 ) Immediately controls the e-mail carrier list processing module 61 to extract, for example, the "e-mail carrier list" previously stored in the e-mail carrier list storage module 62 (step S5). ).

When the extraction of the "e-mail carrier list" is completed through the above-described process, the return e-mail processing server 10 immediately transfers the previous e-mail carrier list to the real mail transmission processing module 40. The real mail transmission processing module 40, as soon as the corresponding e-mail carrier list is delivered from the return e-mail processing server 10, the information described in this e-mail carrier list and the " The routine for comparing " user information " is quickly proceeded (step S6).

When such a comparison routine proceeds, the real mail transmission processing module 40 is, for example, "any user who is not only registered in the e-mail carrier list and user information, but also the real mail has been approved in advance." Bay is determined to be a real mail transmission target having a normal requirement, and based on the determination result, only the user information that satisfies the previous requirements can be selectively extracted from all user information stored in the user information D / B 50. do.

Through this process, when a real mail transmission target person having normal requirements is selected and extracted, the real mail transmission processing module 40 lists the extracted results, for example, and transmits a series of real mail transmissions as shown in FIG. A subject list is generated, and the actual mail sending subject list is transmitted to the return e-mail processing server 10 (step S7).

When a series of "real mail transmission target lists" are delivered from the real mail transmission processing module 40 through the above steps, the return email processing server 10 immediately sends the real mail transmission target list to the real mail. It outputs to the transmission person in charge terminal 2, and eventually, the real mail transmission person in charge C transmits a series of "real mail transmissions" necessary for, for example, the "real mail retransmission process" via the physical mail transmission person in charge terminal 2. The subject information "can be easily grasped | ascertained without any problem (step S8).

As described above, in the case of the present invention, a series of "email return confirmation process", "real mail transmission target screening process", "real mail receiving address confirmation process", etc. necessary for "real mail retransmission process" are automatically performed online. By making it possible to batch-process and thereby minimizing the occurrence of "real mail dropouts", for example, due to a mistake in the real-time mail-sending staff, even if a user does not receive e-mail normally, Through this, it can be induced to receive exactly the information required for itself.

Subsequently, the return e-mail processing server 10 controls the operation information processing module 71 to generate a series of real mail transmission information for each user, and generates the real mail transmission information for each user, which has been generated, in the operation information storage module 72. ), So that the user-specific real mail transmission information previously stored in the operation information storage module 72 can be newly updated and stored (step S9). When this process is completed, for example, "the fact that real mail has been sent to Kim," etc., is stably registered in the system.

On the other hand, as shown in Figure 6, the aforementioned e-mail processing method of the present invention may be carried out through a separate process different from that described above. This will be described in detail.

First, the return e-mail processing server 10 proceeds to steps S21 to S23 similarly to the previous steps S1 to S3 to complete the "e-mail carrier list update process".

In this state, the return e-mail processing server 10 controls the e-mail returnee list processing module 61 to extract the " e-mail returnee list " in which the previous update process is completed (step S24).

Subsequently, the return e-mail processing server 10 delivers the previous e-mail carrier list to the previous real mail transmission processing module 40, and the real mail transmission processing module 40 sends the return e-mail processing server 10. As soon as the e-mail returnee list is delivered, the routine for quickly comparing the information described in the e-mail returnee list with the "user information" stored in the user information D / B is quickly advanced (step S25).

When such a comparison routine proceeds, the real mail transmission processing module 40 is, for example, "any user who is not only registered in the e-mail carrier list and user information, but also the real mail has been approved in advance." Bay is determined to be a real mail transmission target having a normal requirement, and based on the determination result, only the user information that satisfies the previous requirements can be selectively extracted from all user information stored in the user information D / B 50. do.

Through this process, when a real mail transmission target person having normal requirements is selected and extracted, the real mail transmission processing module 40 transmits the real mail transmission target information to the return e-mail processing server 10.

When a series of "real mail transmission subject information" is transmitted from the real mail transmission processing module 40 through the above steps, the return email processing server 10 immediately sends the real mail transmission subject information to the real mail. By writing to the transmission target list storage module 81, as shown in FIG. 5, for example, a series of newly added and updated data of " steamed ", " The real mail transmission target list "is completed (step S26).

In this state, the return e-mail processing server 10 continuously checks the interface module 90 to determine whether or not a series of real mail transmission target list output request events have occurred from the real mail sending person terminal 2. (Step S27).

At this time, if the real mail sender C has not yet proceeded with the predetermined predetermined computing operation, and it is determined that a separate real mail sendee list output request event has not occurred from the real mail sender terminal 2, The return e-mail processing server 10 proceeds to the above-mentioned step S21, and repeats a series of return e-mail receiving processes continuously.

However, if it is determined that the real mail sending person C performs the predetermined predetermined computing operation and a series of real mail sending target list output request events have occurred from the real mail sending person terminal 2, the return e-mail processing server (10) immediately controls the real-mail transmission target list storage module 81, extracts the real-mail transmission target list previously stored therein, and then stores the real-mail transmission target list. In the end, the real-mail transmitting person (C) receives a series of "real-mail-transmitting party information" necessary for, for example, the "real-mail resending process" via the corresponding real-mail sending person terminal (2). It can be grasped easily without a problem (steps S28, S29).

As described above, in the case of another embodiment of the present invention, unlike the previous embodiment, steps S24, S25, and S26 are performed in advance before the occurrence of step S27, so that a series of "real mail transmission target list" is used. From the point in time before the output request of C) is received, the return e-mail processing server according to the real-time generation of the "real mail transmission target list" can be generated and stored in the real mail transmission target list storage module 81 in advance. 10), the excessive load of the real mail transmission processing module 40 and the like can be minimized.

When this process is completed, the return e-mail processing server 10 controls the operation information processing module 71 to generate a series of real mail transmission information for each user, and the operation information for the real mail transmission information for each user is completed. By selectively recording in the storage module 72, the user-specific real mail transmission information previously stored in the operation information storage module 72 can be newly updated and stored (step S30).

Thereafter, the return email processing server 10 generates a series of return email receipt events each time. By linking the above-mentioned e-mail carrier list processing module 61 and the real mail transmission processing module 40 with each other in close cooperation, systematically creating a series of base environments necessary for the retransmission process of the real mail, any real mail recipient Minimize unforeseen damage that could be caused by a mailer, a real mail sender, or the like.

As described in detail above, in the present invention, based on the online network, to build a systematic module environment that can be carried out in a batch dedicated to processing a series of return e-mail processing, based on this, "real mail retransmission process" It will induce a series of "e-mail carrier verification process", "real mail sender screening process", and "real mail destination address verification process" to be processed and processed online.

When the present invention is achieved, since the underlying process necessary for a series of real mail retransmission processes is automatically achieved by the data transmission / reception linkage process of the computer modules, for example, due to a mistake of a dedicated employee, “a real mail missing occurs. May be minimized, and thus, a user who does not normally receive an e-mail may receive the information necessary for the user accurately through the “real mail”.

As such, when a series of infrastructures are created in which each user who does not receive e-mails correctly receives a "real mail" instead of e-mails, the user is unpredictable due to "not receiving the information". Damage can be avoided in advance.

As a result, when the present invention is achieved, any company / institution or the like has a minimum number of dedicated employees, for example, "e-mail carrier confirmation process", "real mail sender screening process", "real mail address verification process" It is possible to obtain an effect that can proceed, and at the same time, such companies / institutions, such as "unnecessary disputes involving the user side", "unnecessary cost burden" to minimize the effect can also be easily obtained do.

While specific embodiments of the invention have been described and illustrated above, it will be apparent that the invention may be embodied in various modifications by those skilled in the art. Such modified embodiments should not be understood individually from the technical spirit or point of view of the present invention and such modified embodiments should fall within the scope of the appended claims of the present invention.

Claims (2)

Determining whether a series of return e-mail receipt events has occurred; When the return e-mail receiving event occurs, generating a series of e-mail return information based on the return e-mail, and updating a pre-stored e-mail return list; Determining whether a series of real mail transmission target list output request events have occurred from any real mail transmission personnel terminal; When the real-mail transmission target list output request event occurs from the real-mail sending person terminal, the user information that has been stored is selectively compared and extracted based on the e-mail carrier list, and the compared-extracted user Generating a series of real mail transmission target lists based on the information; And outputting the real mail transmission target list to the real mail transmission personnel terminal. Determining whether a series of return e-mail receipt events has occurred; When the return e-mail receiving event occurs, generating a series of e-mail return information based on the return e-mail, and updating a pre-stored e-mail return list; After selectively comparing and extracting the previously stored user information on the basis of the e-mail carrier list, based on the user information that has been compared and extracted, a series of real mail transmission target information is generated, and the creation is completed. Updating the pre-stored real mail transmission destination list based on the mail transmission destination information; Determining whether a series of real mail transmission target list output request events have occurred from any real mail transmission personnel terminal; Extracting the real mail transmission target list previously stored when the real mail transmission target list output request event occurs from the real mail transmission officer terminal; And outputting the real mail transmission target list to the real mail transmission personnel terminal.