KR20030020096A - Refund A method of refunding the purchase price of a purchased product to a user member by sharing an e-commerce system and an offline company system on an internet shopping mall. - Google Patents

Abstract

PURPOSE: A purchased payment returning method is provided to enable a customer to search for commodity data at an internet shopping mall, to receive an online quotation and process an order form, to check a delivery state of the purchased commodity or visit a store or an agent office for taking the purchased commodity, and to return the payment of the purchased commodity for a regular period by connecting an internet shopping mall to an offline store. CONSTITUTION: A customer accesses an internet shopping mall site linked to an offline store or an agent office. A shopping mall operator or the customer inputs data on commodities at a large scale database server. The customer searches for desired commodity data in the database server by inputting a commodity number or a commodity name or clicking on an item among a directory. A server of the shopping mall issues an online quotation to the customer and processes an online purchase order form. The customer checks a delivery of the commodity or visits an offline store or an affiliated agent office for taking the purchased commodity. The server orders an agent worker to inspect, install or test the commodity. A tax bill or a receipt is issued to the customer, and then the customer pays the commodity. The server processes an online after service management system by inputting personal data of the customer, specifications of the commodity and a breakdown history or offering a periodic after service data.

Description

Refund A method of refunding the purchase price of a purchased product to a user member by sharing an e-commerce system and an offline company system on an internet shopping mall. {Omitted}

The present invention relates to a refundable shopping mall e-whale system using the Internet, and in particular, a consumer who wants to purchase a product in the Internet company to search for the product, and receive a quotation on the Internet automatic quotation, Internet automatic ordering orders on the Internet A / S card system is included for the after-sales service of goods that can be delivered and inspected on the Internet, and the subject of e-commerce, and it is a system that combines the concept of an existing shopping mall and an offline portal site. The present invention relates to a refundable online shopping mall electronic commerce system using the Internet that can acquire additional information of various related fields simultaneously with a shopping mall.

Since the conventional general e-commerce shopping mall is mainly produced for the sale of general products such as department stores or general merchandise, the commerce regulation of the e-commerce is very simple. For example, after a consumer searches a product on the Internet, it is a process of adding a shopping cart, paying a card, and delivering a product. Therefore, due to the system sharing with the refundable Internet shopping mall e-commerce system offline company according to the present invention, by visiting and purchasing the goods ordered by the nearest dealer at the nearest dealership, it is now difficult to reduce the cost from the system to the advanced system of the system Trust and the consumer is a system that can make the activation of e-commerce as a member to implement the refundable shopping mall e-commerce of the present invention.

The present invention provides a refundable Internet shopping mall e-commerce, a system.

Still another object of the present invention is to provide a refundable Internet shopping mall electronic commerce method.

In order to achieve the above object, the refundable Internet shopping mall electronic commerce system according to the present invention, the Internet portal site system having a function of the Internet shopping mall and a portal side; A database server to which information about the Internet portal site is input; Product search system that searches the shopping mall products of the Internet portal site or searches related information in order of offline company, application field, price range, part number or model number, product name, Ghana ... An online Internet automatic quotation issuing system for automatically issuing a quotation on the Internet, an online automatic ordering system for automatically sending an order for the product of the offline company to the purchaser of the product on the Internet, and confirming the receipt of the product. Purchasing products via the Internet by means of an item delivery confirmation system that monitors the delivery of the product to the buyer, online payment through branch banks, L / C payment of credit cards through the bank, or card payment through the card payment system. Payment system for paying for Through the Internet, it characterized in that it includes the Internet after-service card member management system that provides after-service information of the product. In addition, the refundable online shopping mall electronic commerce method is an electronic commerce system built using a computer of a buyer and a seller who conducts electronic commerce through the Internet, a website of an internet product relay company that brokers the electronic commerce, and a computer connected to the website. As the computer program of the above program, the seller enters the buyer's data and asks for sales, the data input and sales request stage, the buyer's product search step to search for the product that the buyer wants to purchase, the search product selection step to select the searched product, A step of issuing a quotation for providing a user authentication step for authenticating a user's manual, an online internet automatic statement and a comparative statement to the buyer, an internet ordering step for placing an order for the online internet automatic order to the buyer by selecting a payment method for the purchase of the product, According to the order Issuing a purchase order to the buyer, checking the order list of the buyer and sending it to the Internet e-commerce intermediary by e-mail or reconfirming the order number on the web, and searching the ordered product item of the offline company. After the step of sending the product, the product delivery and transportation confirmation step that is confirmed on the website of the electronic commerce relay company for each step of the shipping and transportation of the product and the Internet after-sales service for the product buyers card card automatic registration step Characterized in that it comprises a.

The invention will be more clearly understood from the following description with reference to the accompanying drawings.

1 is a flowchart of the overall process of a refundable Internet shopping mall e-commerce in the present invention.

Figure 2 is a block diagram of a transaction method reinvestment fund management operation of the offline company showing the service provided through the system website in the present invention.

3 is a flowchart for sharing an Internet shopping mall and an offline company system according to the present invention.

4 is an indirect selling flowchart with an offline company in the refundable Internet shopping mall electronic commerce system of the present invention.

5 is a flow chart for refunding the purchase price of goods purchased by the consumer connected to the refundable Internet shopping mall and offline when the price of the goods purchased by the consumer.

6 is a flowchart of a bidding path for a refundable Internet shopping mall e-commerce system according to the present invention.

7 is a flowchart of a refundable Internet shopping mall e-commerce refund period according to the present invention.

8 is a flow chart of the Internet and offline service system in the refundable Internet shopping mall electronic commerce system according to the present invention.

1 is a flowchart of the overall process of electronic commerce using the refundable Internet shopping mall electronic commerce system according to the present invention.

As shown in Figure 1, refundable Internet e-commerce,

1. Directly input offline business or buyer data and request sales

The commissioned item is input by the operator of the site according to the present invention. (1)

2. Buyer searches for purchased product .... (2)

3. Provide purchase or sales search information by e-mail. (3)

4. Select the product you searched for, log in as a member if you want to see a quote, and use SSL (Secure Socket Laer) to communicate with the member after login .... (1)

5. Authenticate the user.

6. Print out the internet quote and provide a comparative quote. (2)

The inter quote is provided by the operator of the web according to the present invention in a form that can be immediately output to the printer from the web browser in the HTMI file and the web screen, and after entering the unique number of the quotation without giving a unique number for each quotation immediately Re-search and print out quotations

7. Order on the Internet. At this time, select the payment method .... (1)

8. In case of credit card payment, ask the credit card company whether the card is used or not. (6)

9. The credit card company provides the availability and payment results by the above SSL method. (5)

10. Issuance of an Internet order form, but can also be ordered by fax in addition to the Internet order .... (2) An Internet order form is provided by an Internet website, and it is provided for each order issued and subsequently Provide search function.

11. Send a list of ordered products by e-mail. (3)

12. Send the confirmation order list confirmation e-mail to the web operator according to the present invention, or confirm the re-order with the order number on the web .... (1), (3)

13. Search for off-line order items and send out the products .... (8)

14, the situation is reported on the website according to the present invention by the product shipping and transportation stages. (7)

15. Retrieve the shipping and shipping status of the product.

16. Send the product shipment and delivery status by e-mail .... (3)

17. Shipment of Goods and Issue of Tax Invoices between Buyer and Seller.

18. Refundable Internet shopping mall after-service card member automatic registration .... (1)

19. Apply for Internet after-sales service if there is a defect or exchange of product ... (1)

20. Provide internet after-sales service in the form of video, image, text, and if necessary, dispatch after-sales service personnel of offline companies .... (2)

The refundable Internet shopping mall electronic commerce system and its method according to the present invention can be refunded at different periods by sharing the system with offline companies that could not be realized by general author commerce. To achieve this purpose,

1.Introduced the Internet Bidding and Auction System by establishing database for customers and products and developing active server page (ASP),

2. Provide convenience for product search by developing the synonym dictionary search engine,

3. Secure the security of internet quote and ordering system with SSL (secure docket layer) member management and authentication system,

4. Establish card payment system through existing large card payment large companies and secure the security of card payment system through this,

5. Establish a mailing system for sending Internet bills and orders written by customers on e-mail, etc.

6. Build an automatic mailing system that automatically retrieves the contents registered by offline companies and buyers and automatically connects customers with close or matching conditions.

7. In connection with the courier company, the delivery information is posted on the Internet at every stage of delivery and the delivery name is delivered to customers by email.

Refundable Internet e-shopping mall electronic commerce system and method according to the present invention is the first step to collect products and data through a website that functions as an offline company shopping mall site and portal site is connected to the website according to the present invention The second step of entering data into a large database server, searching for products provided by the shopping mall of the website, and searching for related information, the third step, the fourth step of issuing an online automatic quotation, and sending the online automatic ordering form. The fifth step to confirm receipt, the sixth step to confirm the delivery of the product, the seventh step to inspect, install, and test the product after it is delivered, the tax invoice, transaction statement, and eighth issue Step, the ninth step of payment for the product, and the A / S member management step of the Internet (online) after-sales service,

In more detail the entire process of the refundable Internet shopping mall electronic commerce according to the present invention,

In the first stage, products and materials are collected through a website that functions as a refundable internet shopping mall site and a portal site.

In step 2, you enter data into the large database server. In the second stage, 1) the customer enters the information and the product directly, 2) the web operator inputs the video data or the relevant information according to the customer's request, or 3) sets the live internet live program.

In the third stage, the product search and information search of the refundable online shopping mall is performed. 3) Search, which is a step, 1) search for product by part change and model number, 5) search by word of product (included in similar stage), or 6) a, b ... A, B, C ... Search for star products.

In the fourth stage, an online auto estimate is issued. The issue of the 4th online online quotation is issued after the first quotation and the second quotation are issued.

In the 5th step, the online auto order (contract) is processed. In the 5th step, the auto order processing process confirms 1) sending the order and 2) accepting the order.

Step 6 confirms the delivery of the goods. The delivery of goods in the six stages includes 1) direct delivery, 2) delivery by the customer, 3) delivery to an offline company, and 4) delivery by courier.

In the seventh stage, inspection, installation and commissioning are carried out. In step 7, 1) an offline company dispatches an employee to check whether the goods have arrived properly.

In step 8, a tax invoice and transaction statement are issued. In step 8, after the completion of step 7, a transaction statement is issued between the buyer and the employee of the offline company. 2) A tax invoice is issued.

In step 9, a payment is made. In step 9, 1) online payment; 2 L / C payment via bank designated by offline companies; Issuing letters of credit through banks with offline businesses. 3) Make a card payment (card payment using DACOM card payment system).

In step 10, Internet online A / S membership management card system is processed. In step 10, 1) the buyer's input, 2) the buyer's product details, 3) the product's history, 4) the regular A / S information of the product (automatic mail system) .

2 is a block diagram showing a service provided through a website of a refundable Internet e-commerce system according to the present invention. As shown in Fig. 2, the website according to the present invention is a system that collects products that are sold directly, a system that collects products that are sold indirectly, an online company and a merchandise sales system, a merchandise sales system, a merchandise delivery system, and a cash card. It includes a payment system, a banking system, a member management system, a member use amount management system, a reinvestment fund management operation system, various event information providing systems, a real-time video system, and a system providing shared information provided to similar related sites.

In more detail the website according to the invention,

1) Collect the product information of the sellers who want to sell the product through the system that collects the goods to sell directly, the refundable Internet shopping mall electronic commerce system according to the present invention and transactions on the Internet. Direct selling refers to the sale of commissioned products on our site.

2) A system that collects indirect sales (also called "finding sales"), which is a case where customers can't find the goods they want in the e-commerce system according to the present invention. In this case, the web operator receives a check amount only if the contract is completed.

3) A system that collects products from internet companies

In the case of general products, auctions or reverse auctions are possible, but the products handled by the website according to the present invention are for commercial, non-profit, or offline companies. It provides the service to purchase the company's products that have been bid for the right price by exposing the detailed features and specifications of the desired item on the Internet. The website according to the present invention is operated free of charge for member subscribers.

4) offline companies and systems

Refund Internetnet shopping mall is a merchandise sales system that shares the system with offline companies and refunds profitability to members.

5) Product sales system to members

When a member purchases a product, the system sells the product only to the member so that the product can be refunded for a period of time.

6) Delivery and Return System

It is a system that operates as a service to reduce costs and properties because delivery and return to goods can be solved at the agency of the offline company by sharing the system of the offline company.

7) Payment system

A system that can accurately solve payment problems of goods sold from offline agencies, although payments are made in cash and cards due to sharing with online businesses.

8) Banking System

Online system for specifying and managing banks shared with offline businesses

9) Membership Management System

Membership management is a system that enables refundable member management and non-refundable member management.

10) Members' Amount Management System

The system that members can check at any time by managing the amount used by the members monthly amount annually

11) Reinvestment Fund Management System

A system that allows members to manage and manage funds that can generate the highest profits for a fixed period of time due to reinvestment fund management.

12) Various Event Information Providing System

Real-time video product introduction, real-time video product introduction Other additional information provided, Internet bidding, producer / supplier product sales request, used inventory sales, information brokerage, public A / S request, Internet quotations All systems can be divided into sectors system

13) Shared Information Enhancement System of Similar Related Sites

Let the customer register directly on the website according to the invention.

The contents of the website according to the present invention is a program that allows the customer to directly modify the input of the entire process by connecting the Internet, and of course, the operator of the web according to the present invention can be modified or maintained at any time, directly or indirectly.

3 is a flow chart of an offline company agency, direct sales, sales agency, heavy sales in the refundable Internet shopping mall e-commerce system according to the present invention. As shown in Figure 3, through the refundable Internet e-commerce system according to the present invention collects the product information of the sellers who want to sell the product and describe it on the Internet. If a modification is required in advance, it can be uploaded after modification by the head office.) Direct selling refers to the case of selling off-line products in the form of direct sales on this site. In general, the flow of direct sales, sales agents, and second-hand sales is the same as the above.

4 is a flow chart of the indirect sales of offline companies in the refundable Internet e-commerce system according to the present invention. As shown in Fig. 4, offline indirect sales according to the present invention is also referred to as 'finding sales' on one side, and if the customer does not find the desired item on the site of the refundable Internet shopping mall e-commerce system according to the present invention, Providing services to all over the world.

In this case, the web operator receives a certain amount of fee only when the contract is completed.

5 is a flowchart of a system for sharing and operating with an e-commerce system, a refundable Internet shopping mall, and an offline company by a refundable Internet shopping mall and an offline sharing according to the present invention. As shown in FIG. 5, since the offline distributor system is spread to nationwide distributors due to the system sharing of refundable Internet shopping malls and offline companies in accordance with the present invention, the customer can use the offline distributor system and system price information. It is a system that makes it easy to purchase goods. The overall transaction flow is the same as described above.

Figure 6 is a refundable Internet e-commerce system according to the present invention, a refundable Internet shopping mall and offline company e-commerce bidding flow chart. As shown in Fig. 6, an Internet bid is requested through a website according to the present invention. Then, the bidding notice is posted on the Internet in the form of a notice, a company or an individual who wishes to bid is registered as a member, and when a successful member is successful, a contract is signed with a successful bidder. It provides the service to purchase to the consumers or members who bid the appropriate price by exposing the detailed features and specifications of the item to be purchased by the consumer's demand on the Internet. The website according to the present invention is operated free of charge for member subscribers.

7 is a flowchart of automatic management of refundable Internet shopping mall member refund period in a refundable Internet shopping mall and an offline e-commerce system according to the present invention. It is automatically managed and the buyer can check the amount purchased by the buyer.

8 is a flow chart of an internet and offline sharing after-service system in the refundable Internet shopping mall electronic death system according to the present invention. As shown in Figure 8, the Internet and offline company A / S membership management card system inputs the buyer's personal information, the buyer's details of the product purchased on the web according to the present invention, the regular A of the product Receive / S information. In this case, the service is provided by the system automatically every day.

According to the refundable Internet shopping mall e-commerce system and offline company according to the present invention, in order to find a product in the model, the transaction was made in a primitive way of finding a quotation after finding several companies, but various crime prevention on the Internet through this offline company sharing site All the processes from product search to quotation printout can be done online so that you can save on operating costs and improve your English dramatically. In addition, through the offline site according to the present invention, the customer can search for the desired product on the Internet, receive an estimate and comparison quote on the spot, and receive the product through an online contract.

Refunds As the Internet shopping malls share e-commerce and offline companies' system, refunds can be made over the period of the purchase price of the products purchased by the members, and consumers due to reliable A / S do not have to worry about receiving defective products.

While the preferred embodiments of the present invention have been described using specific terms, such descriptions are for illustrative purposes only and are understood that various changes and modifications may be made without departing from the spirit and scope of the following claims. Should be.

Claims (13)

Refundable Internet Shopping Mall E-Commerce and Offline Vendor System Sharing Internet and Offline Refund System; A database server to which information about the refundable Internet shopping mall and the offline company is input; Search for products on the Internet portal site by offline company, by product maker, by application field, by price, by part number or model number, by product name, a, b, c ... A product search system for searching related information; A refundable internet shopping mall automatic quotation issuing system for automatically issuing a quotation for the target product of the refundable online shopping mall e-commerce and an offline company; A refundable Internet shopping mall online automatic ordering system, which can automatically generate a purchase order on the product and confirm receipt of the order for the product; An item delivery confirmation system for monitoring a state in which the product is delivered to a purchaser of the product; A payment settlement system that pays for purchases of products through the Internet through online payment through a designated bank, L / C payment through a bank, payment through an offline agency, or card payment through a card payment system; A refundable e-commerce system comprising an after-sale service member management card system for providing after-sales information of the offline company products through the Internet; According to claim 1, The Internet portal shopping mall system of the refundable Internet shopping malls and offline companies, the product direct sales system that allows the seller to directly purchase the products posted on the refundable portal shopping mall system; A product indirect sales system for separately searching for products that are not listed in the portal shopping mall of the refundable Internet shopping mall and the offline company; An internet bid sale system for selling bid products on the Internet; Used and inventory sales system that sells used and inventory; A product sales system that sells products through system sharing with domestic and overseas offline companies; A refundable e-commerce system comprising an exhibition information providing system for enhancing domestic and overseas product exhibition telegrams and a related site providing system for providing similar related site information; According to claim 1, In the issuing of the refundable Internet shopping malls and offline product automatic quotation and automatic ordering, the information of the information search company is automatically caught by the head office at the time of publication, when, who, what information every day Refundable e-commerce system, characterized in that it is possible to keep a record of, and to establish a variety of database information, such as quarterly, yearly, sectors, regions. A computer program of an electronic commerce system constructed by using a computer connected to a shopping mall website and a shopper and a seller who conducts offline e-commerce, a website of an internet product brokerage company that intermediates the Internet e-commerce, and a shopping mall website, The program includes the data input and sales commissioning step in which the seller and the buyer enter data and request sales; A purchase product search step of searching for a product to be purchased by a buyer; A search product selection step of selecting a searched product; A quotation issuing step of providing a user authentication step of authenticating a user and an offline and internet comparison quotation to the buyer; An internet ordering step of placing an order for the online internet auto order to the buyer by selecting a payment method for the purchase of the product; Issuing an internet order to the buyer according to the order and reconfirming the order list of the buyer and sending it to an e-mail to an offline e-commerce offline company at all times or reconfirming the order number on the web; The product delivery and transportation confirmation step and the product confirmed by the website of the e-commerce broker in the step of sending the product after searching the ordered product item of the offline company and the step of sending and transporting the product Internet off-line after-sales service for the e-commerce method characterized in that it comprises a refund Internet shopping mall and offline system sharing. The method of claim 4, wherein the purchase or sale search information is provided by e-mail. 5. The method of claim 4, wherein a member login is required to view a quote of the search product, and after the login the communication uses a secure socket layer (SSL). According to claim 4, Refundable e-commerce method on the Internet, characterized in that always check the product purchase price to the members due to the refundable Internet shopping mall and offline system sharing is automatically settled when the membership contract period. 8. The method of claim 7, wherein a unique number of the refundable Internet shopping mall member is assigned, and the refundable Internet e-commerce method provides an automatic service output function during the input of the unique number. The method of claim 4, wherein a shared number is assigned to each order. Refund e-commerce method on the Internet, characterized in that it is possible to retrieve the shipping and shipping status for the ordered products. 5. The method of claim 4, wherein if the payment method for the purchase is a card payment, the credit card company is inquired about the commercial availability of the card payment. Refundable Internet e-commerce method that is automatically retrieved into the sharing system even if the payment is made in cash. 5. The method of claim 4, wherein the list of the ordered products is sent to an e-mail to a buyer or a seller, and after confirming the e-mail, a confirmation e-mail is sent to the computer of the off-line company or reconfirmed the order number on the website. E-commerce method on the refundable Internet, characterized in that possible. [5] The method of claim 4, wherein the product shipment and transportation status is searchable and is sent by e-mail to the offline vendor or purchaser. The refundable Internet e-commerce according to claim 4, wherein the refundable Internet shopping mall and the offline company are provided in an after-sales video, an image, and a text format.