KR20030005790A - Business management system - Google Patents

Abstract

PURPOSE: A system for managing a business is provided to increase the productivity and the efficiency of the business through individual man/hour management. CONSTITUTION: The system comprises a plan setting and business allotting part(100), an internal processing part(200), an analysis/estimation part(300) and other system(400) linked with the system. The plan setting and business allotting part(100) manages an individual daily plan and the achievement, the personal information, the job information, and a business code written as a standard of the business, the activity and the job. The internal processing part(200) analyzes and stores the progress by receiving the information for the plan and the achievement, processes an approval and an examination opinion of a middle manager and an arbitrator, and generates and stores the business achievement by collecting the individual achievement of each organization and business. The analysis/estimation part(300) analyzes and estimates the achievement to the plan of each organization, individual and business by using the information for the plan, the achievement and the individual progress, and shows the information graphically.

Description

Business management system

The present invention relates to a work management system, and more particularly, to a work management system that can improve work performance and productivity.

Current work management is focused on the management of individual documents by humans, making it difficult to compare performance against plans, and taking the form of oral or written management in checking progress rates for individuals.

In particular, personal management by the existing WBS (Work Break-down Structure) is limited only to tasks in the case of projects, and points cannot be checked for time, and the time required for each task and The ability to the individual could not be properly assessed. In addition, in the case of a management organization, it is difficult to establish a business for the year due to the lack of work setting, and the progress rate and performance comparison of the plan are not performed properly, and the strategy for improvement is insufficient.

As described above, the conventional work management method has a disadvantage in that work division is not properly made, and thus, labor cost and management cost are excessively established and it is difficult to establish a criterion for evaluating individual capabilities.

4 is a view for explaining a conventional work management method.

First, the organization and the project team establish a business plan and a promotion plan, respectively. For example, in order to measure the performance of one year, the progress rate and input plan of the workforce are written by hand and reflected in the business plan and the promotion plan. Submit data to the appropriate department. The department collects the data from each team, prepares an integrated document, and prepares and reports the data to be submitted to the top management.

Next, work is carried out according to the business plan and the promotion plan. The team leader and the project manager (PM) will notify the team members by verbal and documentary presentation of the contents for the establishment of detailed procedures. In the face of immediate work, team members produce and report deliverables without interim review, and deal with the time and schedule / progress of the modifications verbally and in writing. When reviewing intermediate outputs, prepare a report by organizing outputs interspersed in collecting outputs, orally and handwriting in case of risk factors for results, and document the process for the establishment of the next schedule. do.

Finally, the data gathered during the final output and annual reporting are collected and corrected for missing data. The final deliverables and progress report are collected by the team and submitted to the executives and management. In addition, the evaluation of the performance against the plan shall be submitted after the document is written by hand.

The above method has a black boxed form in which the output of the work is not known at all, and only the result of the performance is known, so the function of the review is weak, the execution time is long, the rework is large, and the risk is high. It has the disadvantage of lacking coping ability.

The present invention is to solve the above problems, an object of the present invention is to increase productivity and efficiency of work through the management of individual M / H (hours per hour labor).

The above purpose is to manage the daily plan and results for each individual, to manage personal information and job information, plan setting and task assignment to manage the work code written on the basis of tasks, activities, tasks; The internal processing unit that receives the information on the plan and performance, analyzes and stores the progress rate, processes the approval and review opinions of the middle managers and coordinators, collects the individual progress rates by organization and task, and generates and processes them as business results. ; And an analysis and evaluation unit for analyzing and evaluating the performance of the plan by organization, individual, and task by using the information on the plan, the performance, and the individual progress rate.

The internal processing unit, if the inputter enters the plan and performance for the activities and tasks, the intermediary manager and coordinator delivers the approval to the inputter. If the intermediary manager and coordinator approves, the internal processing unit registers in the output repository. It is characterized by requesting work.

In addition, the analysis and evaluation unit calculates the score of the inputter according to the plan, performance and individual progress rate, define the priority for work, and define the time for the task based on the score and priority for each inputter Characterized in that known to.

1 is a view showing the basic configuration of the work management system of the present invention.

Figure 2 shows an internal flow diagram of the system according to figure 1;

3 is a flowchart illustrating a work management method according to the present invention.

4 is a view for explaining a business management method of a conventional management department and a project team.

※ Explanation of code about main part of drawing ※

100: plan set up and work assignment 200: internal processing

300: Analysis and Evaluation Department

EMBODIMENT OF THE INVENTION Hereinafter, embodiment of this invention is described in detail using drawing.

1 is a view showing the basic configuration of the work management system of the present invention.

In FIG. 1, the work management system of the present invention is composed of a plan setting and work assignment unit 100, an internal processing unit 200, an analysis and evaluation unit 300, and other systems 400 interworking with the work management system. .

The plan setting and task allocation unit 100 manages individual daily plans and performances, manages personal information and job information, and manages work codes created based on tasks, activities, and tasks.

The internal processing unit 200 receives the information on the plan and performance, analyzes and stores the progress rate, processes the approval and review opinions of the middle manager and the coordinator, and collects the individual progress rate by the organization and the business. Create and process.

The analysis and evaluation unit 300 analyzes and evaluates the performance of the plan by organization, individual, and task by using the information on the plan, the performance, and the progress rate of the individual, and compares the collected information with the plan by organization, individual, and task. Schematically show results.

Preferably, the work management system according to the present invention is built in a form that can be smoothly linked with other systems 400, project management, document management, configuration management, requirements management, quality management, schedule / progress of other systems Configure to interoperate with management.

Management communicates quality and management policies to each project, informs on the results of plans and performances, and delivers corrections and improvements.

The team leader and PM prepare and register the business plan in the system.

The quality manager defines team member information and job code duties and registers them in the system. In addition, the progress rate of each team member is checked, the review requirements are reviewed, and the reworked or completed cases are frequently inquired.

When a team member prepares and saves a plan and results for an individual, the incomplete work is searched for the next day.

2 is a detailed internal flowchart of a business management system according to the present invention.

Referring to Figure 2, the business plan and task assignment unit 100, the coordinator (team leader and PM) to write the business plan / year manpower planning / business activity classification, the inputter is to classify and assign the work ID, create a daily plan and the performance Prepare to enter.

The internal processing unit 200 when the inputter plans the outputs for the activities and tasks and inputs the performance values, determines whether the middle manager and the coordinator are appropriate and delivers them to the inputter. If approved by the Intermediate Manager and Coordinator, register with the Output Repository, otherwise request rework. The rework is repeated until the output is justified.

The analysis / evaluator 300 assigns a value (ie, a score) to the inputter's ability, defines a priority for the work, and defines a time for the work based on the score and the priority for the individual. Notify the inputter. It also accumulates progress rates and personnel for individuals and work, and automatically generates statistics on cumulative results. Statistics for the tasks, team members, and personnel are provided as graphs of performance against plans.

3 is a flowchart illustrating a work management method according to the present invention.

As can be seen in Figure 3, the overall work flow proceeds in the order of work initiation-> work progress-> completion report 1-> rework-> completion report 2-> work completion.

Work undertaken

When the team leader / approver gives a work order (S10), the work code is selected according to the work order (S12). At this time, if the work code is not registered, the system administrator can request a new code generation.

Work in progress

Team members write a time sheet for planning / performance days (S14). Here, the team leader / approval can check the current state of the team member timesheet.

Next, the team members make an interim report to the team leader / approval (S16), and the team leader / approval decides whether a correction instruction is necessary after the review (S18). If no interim report is required, proceed to the next step.

Report complete 1

Team members determine whether the progress rate has reached 100%, that is, whether the work progress is completed (S22). If the work progress is completed, an approval process is requested (S24), otherwise, steps S14 to S22 are repeated.

In the approval process, it proceeds to the correction instruction reflection step (S26) or work completion (S38) according to the approval process.

rework

The rework is performed only when the approval is not made in the approval processing step (S24), and the detailed description of the steps S28 to S32 will be omitted since the work is performed in the same manner as in the work progress steps S14 to S18.

Complete report 2

After determining whether work progress is completed (S34), if the work progress is completed, an approval process is requested (S24), otherwise, steps S28 to S34 are repeated.

Work Complete

In the approval process (S24 or S36), the work is completed when the approval process is made.

According to the present invention, it is possible to improve the productivity of the team by the performance management according to the business plan, to give the task according to the individual ability to the performance compared to the plan for the daily work, and to reduce the labor cost, management cost as well as to evaluate the individual ability It has the advantage of easy establishment of criteria.

Claims (3)

A plan setting and task assignment department that manages individual daily plans and performances, manages personal information and job information, and manages work codes created based on tasks, activities, and tasks; The internal processing unit that receives the information on the plan and performance, analyzes and stores the progress rate, processes the approval and review opinions of the middle managers and coordinators, collects the individual progress rates by organization and task, and generates and processes them as business results. ; And And an analysis and evaluation unit for analyzing and evaluating the performance of the plan by organization, individual, and task by using the information about the plan, the performance, and the individual progress rate. The method according to claim 1, wherein the internal processing unit when the inputter enters the plan and performance for the activities and tasks, the intermediary manager and coordinator to pass the approval to the inputter, if approved by the intermediary manager and coordinator to register in the output repository If not, the work management system, characterized in that for requesting rework. The method according to claim 1, wherein the analysis and evaluation unit calculates the score of the inputter according to the plan, performance and individual progress rate, define the priority for work, and define the time for the work based on the score and priority, respectively Work management system, characterized in that notified to the input of the.