KR20020080956A - Phone-call system and the method with various service - Google Patents

Abstract

PURPOSE: A telephone service system for providing various call services and a method thereof are provided to use various annexed services such as background music/effect sound, voice modulation, voice transformation, quick pop quiz during speech, etc., without installing additional devices inside a telephone set. CONSTITUTION: A plurality of wired/wireless telephone sets including mobile communication phones with wireless Internet functions have originating and incoming functions. A repeater establishes a wireless call connection. A general mobile communication switching system(20) includes an MSC(Mobile Switching Center) for connecting mobile communication to a public switched telephone network, a BTS(Base Transfer System), a BSC(BTS System Controller) for controlling the BTS, and an HLR(Home Location Register) for providing location information of subscriber terminals. A wired exchanging system(50) is for connection and switching of wired telephone sets. An IWF(Inter-Working Functions) provides data services in the wireless Internet. A WAP(Wireless Application Protocol) gateway converts protocol in accordance with the use of the wireless Internet. A wireless Internet service server provides wireless Internet services. Communication units(110) provide communication with external switching systems in order to provide telephone services by automatic response. A general sound source DB stores ordinary announcements. A controller(130) performs control and management operations. A call connector(140) is for a plurality of call connections. A modulation/conversion module(150) is for voice modulation. A sound source DB(120) stores announcements and sound source for service. A user information DB(160) stores use information of subscribers. And an ARS(Automatic Response Server) module(170) connects corresponding services.

Description

Phone service system and method providing various call services {Phone-call system and the method with various service}

The present invention relates to a telephone service system and method, and more particularly, to a system and method for providing a service that can make a monotonous telephone call more fun.

Telephony calls made between two or more parties by forming a communication path by wire or wirelessly exchange only voices and ambient noises of call parties input through a telephone handset.

This is a practice that does not give much pleasure to the call because it is easy to provoke monotony.

Recently, in order to improve the above problems, a device for synthesizing a background sound or an effect sound during a call and a voice modulator of a sender have been proposed, but in a configuration for obtaining the above effects, a user may use a device other than a telephone. There are additional costs and installations required, such as purchase, installation of a device on the user's phone or download of the file.

The present invention has been made to solve the conventional problems as described above, the object of the present invention is to enable more interesting calls by inducing interest in the phone call using a mobile communication and wired network.

Another object of the present invention is to provide a telephone service system and method that does not require a separate device purchase and installation for receiving the above service.

1 is a block diagram showing the configuration of a service system using a wired / wireless telephone in the telephone service system according to the present invention

Figure 2 is a schematic diagram showing the internal configuration of the ARS server according to the present invention

3 is a block diagram showing the configuration of a service system using the wireless Internet in the telephone service system according to the present invention

4 is a configuration diagram showing an example of an application of a telephone service system according to the present invention;

<Description of the symbols for the main parts of the drawings>

1,1a, 2: wired / wireless telephone 10: repeater

20: mobile communication exchange system 30: network interlocking device

40: WAP gateway 50: wired switch

100: ARS server 110: communication unit

120: sound source DB130; Control

140: call connection 150: modulation / conversion module

160: user information DB170: ARS module

300: wireless internet service server

In order to achieve the above object, the present invention provides a plurality of wired / wireless telephones including a mobile communication telephone capable of making and receiving calls and having a wireless Internet function; A repeater for establishing a wireless call path; A mobile switching center (MSC) for connecting mobile communications and a public public telephone network, a base station (BTS), a base station controller (BSC) for controlling the base station, and a home location register (HLR) for providing subscriber terminal location information. A general mobile communication switching system; A wired switch for connection exchange of a wired network telephone; An interworking device (IWF) for providing data services in the wireless Internet; A WAP gateway for converting a protocol according to the use of the wireless Internet; A wireless internet service server for providing a wireless internet service; In order to provide an automatic answering telephone service, a plurality of calls are connected to a conventional ARS server having a communication unit for communication with an external exchange, a sound source DB storing a general guide voice, and a control unit for each control and management. Call connection unit for, the modulation / conversion module for voice modulation, the sound source DB that further stores the guidance voice and service sound source, the user information DB that stores the subscriber's usage information, and the connection for the service It provides a telephone service system that supports various services during a call including an ARS server having an ARS module.

In addition, the telephone service according to the present invention comprises the steps of selecting and storing in advance the desired telephone service through the telephone connection to the ARS server; Making a telephone call to the ARS server; Retrieving caller information from the user information database by the ARS server; Moving to a stored menu when the caller information is present and moving to an initial menu when there is no caller information; Selecting the desired service by the caller; The caller inputting the called party's telephone number; The ARS server dialing the called party number; It provides a telephone service method that supports a variety of services during the call consisting of the step of providing a selected service after forming a call.

In addition, another method for providing a telephone service according to the present invention, comprising: accessing the wireless Internet in a connection via the wireless Internet; Selecting a desired ARS service menu and storing a recipient's telephone number and calling party information in the ARS server; Making a telephone call from the connected wireless Internet to the ARS server; Retrieving caller information from the user information database by the ARS server; Moving to a stored menu when there is stored caller information and moving to an initial menu when there is no stored caller information; The ARS server making a call to the recipient number; It provides a telephone service method that supports a variety of services during the call consisting of the step of providing a selected service after forming a call.

The present invention provides a method of directly accessing an ARS server through a user's telephone to select and use a desired telephone service, and accessing a wireless Internet through a mobile communication phone, selecting a service according to the present invention, and then using a service by dialing into an ARS server. Here's how.

The telephone service according to the present invention that can be provided through the above method includes a background sound transmission during a call, a voice modulation, a voice conversion, an effect sound transmission, a call sudden event, and the like with reference to the accompanying drawings. It will be described in detail.

First, FIG. 1 is a schematic diagram illustrating a configuration for servicing a telephone service according to the present invention through a wired / wireless telephone, and includes a plurality of wired / wireless telephones (1) (1a) (2) capable of making and receiving calls. ; A repeater 10 for establishing a wireless call path; A mobile switching center (MSC) for connecting mobile communications and a public public telephone network, a base station (BTS), a base station controller (BSC) for controlling the base station, and a home location register (HLR) for providing subscriber terminal location information. A general mobile communication switching system 20; A wired switch 50 for connection exchange of a wired network telephone; It is composed of an ARS server 100 for providing a telephone service by an automatic answer.

As shown in FIG. 2, the ARS server 100 includes a communication unit 110 for communication with an external exchange, a sound source DB 120 for storing a guide voice and a plurality of sound sources, and a controller for control and management of each. In the conventional ARS server having a 130, a call connection unit 140 for connecting a plurality of calls, a modulation / conversion module 150 for voice modulation, and a user information DB (160) that stores use information of subscribers ) And an ARS module 170 for connection with the corresponding service.

The wired / wireless telephones (1) (1a) and (2) are general wired telephones and mobile communication terminals capable of bilateral or multi-party calls.

The repeater 10 is a device for constructing a smooth wireless communication path by improving the call quality for the radio wave shading area, such as poor communication and poor communication area in the wireless communication service area.

The mobile communication switching system 20 is for providing a telephone call service using a mobile communication terminal, and includes a mobile switching center (MSC), a base station (BTS), a base station controller (BSC) (not shown), subscriber information, and a terminal. A home location register (HLR) containing location information is basically provided. The base station (BTS) is a device composed of a wireless transceiver and communicates with a mobile communication terminal through a wireless connection.

The base station controller (BSC) manages the base station (BTS) and the radio channel, the frequency hopping (Frequency Hopping) and the handover (Cover mode) is changed to another channel during the call (Hand-over) phenomenon It is in charge of the processing.

The mobile switching center (MSC) performs a task of connecting a general public telephone network and a mobile communication network and is located in the center of the mobile communication network to match the base station (BTS) and the base station controller (BSC) with voice and non-voice. It is the device that configures the call path and the exchange operation and management function.

The ARS (Automatic Response System) server 100 of FIG. 2 is a device for a telephone service according to the present invention, which connects a telephone to a computer in which a voice file is embedded and answers with a recorded voice according to a customer's inquiry. Call connection unit 140 for a telephone service according to the present invention in a general ARS system having a sound source DB for storing the voice guidance, and a control unit 130 for controlling and managing the communication unit 110 and the ARS server, The communication unit further includes a modulation / conversion module 150, a sound source DB 120, a user information DB 160, and an ARS module 170, further including a guide sound and a service sound source according to the present invention. 110, DTI (Domestic trunk interface) is an interface line connected to the mobile communication switching system 20 and the wired switch 50, and automatically detects the voice as a receiving device and transmits automatically, when there is no voice transmission Wait to receive It includes Voice Activated Transmission (VOX).

The sound source DB 120 stores various sound guides recorded for transmission to a user using the ARS system, service sound sources for services such as a background or effect sound transmission during a call and a sudden quiz during a call according to the service of the present invention. You can also use the storage device used by the existing ARS server as a database.

The controller 130 is an element for controlling the respective components constituting the ARS server 100 according to the present invention.

The call connection unit 140 is a digital conference board (DCB) that serves to connect an outgoing call and an incoming call, and enables a call to be made through a user's ARS connection.

The modulation / conversion module 150 is a program for modulating and / or converting the caller's voice input to the ARS server 100. In the embodiment of the present invention, the software may be software-based through voice frequency modulation. Voice modulation module and voice conversion module that can reproduce the voice of a specific person are inserted.

The user information DB 160 stores information related to service usage of telephone service users according to the present invention, and stores service usage related information such as user telephone number, ARS server access time, and type of service used, and regularly It is refreshed (e.g. every day).

The ARS module 170 is a program for connecting each service required by a plurality of users connecting to the ARS server 100 in order to use the telephone service according to the present invention. When the background sound transmission service is selected, the sound source selected by the user in the sound source DB 120 is synthesized with the caller's call voice, or when the user selects the voice modulation service, the voice of the caller is modulated / converted with the module 150. It connects you.

In the configuration of the system, the connection between the wired switch 50 and the mobile communication exchange system 20 and the mobile communication exchange system 20 are connected by using a known technology 'NO.7', 'NO.7'. 'Is a common channel signaling method, which is a new type of signaling system that enables high-speed data transmission and variably configures signal information, and is an integrated information network (ISDN), intelligent network (IN), mobile communication network, Signaling method widely used in PCS network and broadband communication network.

Telephone service system according to the present invention having the overall system configuration as described above, the step of connecting the telephone to the ARS server; Retrieving caller information from the user information database by the ARS server; Moving to a stored menu when the caller information is present and moving to an initial menu when there is no caller information; Selecting the desired service by the caller; The caller inputting the called party's telephone number; The ARS server dialing the called party number; After the call is formed, the service is provided to the selected service.

First, the calling user can use the wired / wireless telephone (1) 1a in advance, for example, a service telephone such as '700-3690' for landline or '019-700-3690' for mobile communication. Through the number will be connected to the ARS server 100 of the present invention. At this time, if the user's telephone is a landline telephone, the wired switch 50 is used, and if the mobile telephone is the ARS server 100 according to the present invention via the repeater 10 and the mobile communication switching system 20, etc. It is connected to the call connection unit 140 through the communication unit 110.

The caller connected to the call connection unit 140 selects the service sequentially according to the ARS voice guidance stored in the sound source DB 120. At this time, the caller's telephone number is stored in the user information DB 160 together with the access time and the selected service type. The detecting of the caller's telephone number is already known in the existing exchange and ARS server. Omit.

The caller selects a desired telephone service type, and then enters the telephone number of the called party 2 according to the guidance of the ARS server 100.

The call connection unit 140 transmits the called party's (2) phone number input using the automatic connection service, which is a basic function of the ARS system, to the mobile communication switching system 20 or the wired switch 50 through the communication unit 110 again. To establish a call path with the caller.

When the calling originator 1 and the called party 2 form a call path, the ARS module 170 provides the service selected by the calling user. For example, the calling user may select a background sound or an effect sound service. In this case, when the corresponding sound in the sound source DB 120 is mixed with the call sound and transmitted, or when the voice modulation / conversion service is selected, the calling user presses a specific button of the preset phone 1 (1a). The voice is modulated / converted using the modulation / conversion module 150 to be transmitted.

In addition, a service such as a quiz during a call is also inserted into the call after a certain time elapses, or the caller may adjust the service providing time by using a predetermined specific button.

Then, when the caller accesses the ARS server 100 again and uses the telephone service according to the present invention, the service previously used by the caller is stored in the user information DB 160. You can go directly to the used service, and if there is no service set in advance by the calling user, the ARS voice guide process for the user's service selection is performed from the beginning.

FIG. 3 is a diagram schematically illustrating a configuration for servicing a telephone service according to the present invention through the wireless Internet. In order to configure a telephone service system using a mobile phone capable of accessing the wireless Internet in the configuration of FIG. A network interlocking device (IWF) 30 for providing data services in the network; A WAP gateway 40 for converting a protocol according to the use of the wireless Internet; It is configured to further include a wireless Internet service server 300 for providing a wireless Internet service.

The Inter-Working Functions (IWF) 30 is a device that enables a mobile communication service provider to provide data communication services to mobile communication users. The digital traffic and wired system of the mobile communication system ( It provides all interfaces between traffic of PSTN, PDN), and converts protocol, signal, and data in a form suitable for each network. The network interlock device (IWF) 30 operates properly with a wired environment through an E1 (transmission rate of about 2 Mbps) line exclusively connected to the mobile switching center (MSC).

The WAP (Wireless Application Protocol) allows the use of Internet services in digital cellular telephones and wireless terminals, such as PCS, and defines a wireless protocol standard that can be operated in other types of wireless communication network technologies. It is a general term for application technology that can be used for wireless communication network technology and equipments of the Internet. Using the above technology, Internet service such as e-mail, search service, stock trading, banking, reservation service, and online game can be used as a mobile phone. Can be.

In order to receive such a wireless Internet service, the WAP gateway 40 must pass through the WAP gateway 40, and the WAP gateway 40 requests a service again through TCP / IP, which is a wired Internet network, for the requested service according to the WAP protocol. Subsequently, the WAP gateway 40 receives a TCP / IP response from the Internet server and transmits the WAP protocol to the mobile terminal that first requested the service as a WAP protocol.

The wireless Internet service server 300 is configured to use a telephone service through the ARS server 100 by selecting a telephone service according to the present invention from a menu provided by a wireless Internet service provider through a wireless Internet access from a user terminal. As a general wireless Internet service server.

Accessing the wireless internet to provide a telephone service according to the present invention having the above configuration through the wireless internet; Selecting a desired ARS service menu and storing a recipient's telephone number and calling party information in the ARS server; Making a telephone call from the connected wireless Internet to the ARS server; Retrieving caller information from the user information database by the ARS server; Moving to a stored menu when there is stored caller information and moving to an initial menu when there is no stored caller information; The ARS server making a call to the recipient number; After the formation of the currency consists of providing the selected service.

In order to use the telephone service according to the present invention through the wireless internet, the calling user first accesses the wireless internet service using his or her own telephone 1 capable of wireless internet access. At this time, the telephone service according to the present invention is configured as one of the wireless internet service menus provided by the wireless internet service provider, for example, 'funny telephone call'.

When the calling user selects the use of the telephone service according to the present invention as the 'funny phone', a submenu according to the telephone service of the present invention, that is, voice modulation / conversion, background sound or effect sound service, sudden quiz during a call, etc. And more specific submenus are listed in the calling user's phone according to each menu selection.

As an example of each of the menus, in more detail the operation process for receiving the telephone service of the present invention by selecting a menu such as 'monster voice' in the sub-menu of the voice modulation service, the calling user phone 1 is wireless After the repeater 10 and the mobile communication exchange system 20 to connect to the Internet network and the wireless interworking device (IWF) 30 and the WAP gateway 40 through the wireless Internet service server 300 Connected.

Thereafter, the calling user selects and transfers the desired telephone service to the ARS server 100. The connection from the service server 300 to the ARS server 100 is also performed by the WAP gateway 40 and the network interlocking device ( IWF) 30 and the bar system 20 is connected, the above-described wireless Internet technology through the WAP gateway, network interlocking device (IWF) and the switch of the present invention uses a known technique.

The ARS server 100 receiving the user's phone number, selection service, and the like is stored in the user information DB 160.

Thereafter, the wireless Internet selects a menu that connects to the ARS server 100 to use the telephone service, such as 'service connection', and then dials in to the ARS server 100.

The ARS server 100 searches for information registered in the user information DB 160 by using a user's telephone number detected during connection.

Since the voice modulation service of 'monster voice', which is a menu selected by the user, is stored in the user information DB 160, the user can move directly to the registered service through voice guidance, and there is no service preset by the calling user. In the case of ARS voice guidance process for the user's service selection from the beginning.

After selecting the desired telephone service menu of the calling user, the telephone number of the called party is input according to the guidance of the ARS server 100.

The call connection unit 140 transmits the called party's (2) phone number input using the automatic connection service, which is a basic function of the ARS system, to the mobile communication switching system 20 or the wired switch 50 through the communication unit 110 again. To form a communication path with the caller (1).

When the calling user 1 and the called party 2 form a call path, the ARS module 170 provides the service selected by the calling user. For example, the calling user may select a background sound or an effect sound service. In this case, when the corresponding sound in the sound source DB 120 is mixed with the call sound and transmitted, or when the voice modulation / conversion service is selected, the calling user presses a specific button of the preset phone 1 (1a). The voice is modulated or converted using the modulation / conversion module 150 to be transmitted.

Although a preferred embodiment according to the present invention has been described as described above, it is an example and can be applied to various services using the ARS server without departing from the spirit of the present invention, and as shown in FIG. 4, the ARS server It is also possible to service by installing the service components according to the present invention in the existing ARS server, such as by connecting the modulation / conversion module 150 of the network using a network interface card (NIC) by TCP / IP In addition, it will also be possible to use the Internet phone using VoIP (Voice over IP), which is an IP phone technology for a series of facilities for delivering voice information using IP over the Internet, all of which belong to the present invention. It will be understood from the claims.

As described above, by using the telephone service system according to the present invention, without the purchase of a separate equipment or installing a separate device inside the phone, various sounds such as background / effect sound transmission, voice modulation, voice conversion, sudden quiz during a call There is an advantage that can use additional services.

Claims (5)

In order to provide a variety of additional services during a telephone call, a plurality of wired / wireless telephones including a mobile telephone capable of making and receiving calls and having a wireless Internet function, a plurality of repeaters for establishing a wireless communication path, and a general public A mobile switching center (MSC) that performs a task of connecting a telephone network and a mobile communication network, a base station (BTS) for wireless connection with a terminal, a base station controller (BSC) that manages a plurality of base stations (BTS), and subscriber information and terminals. It has a home location register (HLR) that contains the location information of the network interworking device (IWF) for providing data services in the wireless Internet, WAP gateway for the conversion of protocols according to the use of the wireless Internet, wireless Internet Mobile communication exchange system that can be connected to the wireless Internet service server for service provision and / or wired exchange for connection exchange of wired network telephone In the conventional ARS service system, which is connected to a general telephone system equipped with a sound source DB having a general guide voice, a communication unit for communication with an external exchange, and a control unit for controlling and managing each component, And a call connection unit for a plurality of call connections, a sound source DB further comprising a guide sound and a service sound source for a telephone service according to the present invention, a modulation / conversion module for voice modulation and conversion, and storing subscriber usage information. ARS server with a user information DB and an ARS module for providing the service Telephone service system further comprising The method according to claim 1, The modulation / conversion module is a program for modulating and / or converting a caller's voice input to the ARS server. The modulation / conversion module can reproduce a voice of a specific person and a voice of a specific person through voice frequency modulation which is generally used. Telephone service system including voice conversion module The method according to claim 1, The ARS module is a telephone service system that is a program for connecting each service required by a plurality of users accessing the ARS server. A plurality of wired / wireless telephones including a mobile telephone capable of making and receiving calls and having a wireless Internet function, an ARS server connected to a telephone system, a call connection unit for connecting a plurality of calls to the ARS server, and a plurality of ARS server further provided with a sound source DB storing the guide voice and service sound source, a modulation / conversion module for voice modulation and conversion, a user information DB storing subscriber usage information, and an ARS module for providing a corresponding service. In the telephone service system that provides a variety of call services that are interlocked, Selecting and storing desired telephone service in advance through telephone connection to the ARS server; Making a telephone call to the ARS server; Retrieving caller information from the user information database by the ARS server; Moving to a stored menu when there is stored caller information and moving to an initial menu when there is no stored caller information; Selecting the desired service by the caller; The caller inputting the called party's telephone number; The ARS server dialing the called party number; Providing selected services after forming into currency Telephone service method through ARS server access A plurality of wired / wireless telephones including a mobile telephone capable of making and receiving calls and having a wireless Internet function, an ARS server connected to a telephone system, a call connection unit for connecting a plurality of calls to the ARS server, and a plurality of ARS server further provided with a sound source DB storing the guide voice and service sound source, a modulation / conversion module for voice modulation and conversion, a user information DB storing subscriber usage information, and an ARS module for providing a corresponding service. In the telephone service system that provides a variety of call services that are interlocked, Accessing the wireless Internet; Selecting a desired ARS service menu and storing a receiver's telephone number and calling party information in the ARS server; Making a telephone call from the connected wireless Internet to the ARS server; Retrieving caller information from the user information database by the ARS server; Moving to a stored menu when there is stored caller information and moving to an initial menu when there is no stored caller information; The ARS server making a call to the recipient number; Providing the selected service after forming the currency Phone service method through wireless Internet access