KR20020046349A - Quality evaluation analysis system - Google Patents

Abstract

PURPOSE: A system for analyzing a quality evaluation is provided to make a reliable quality evaluation analysis be performed in real time by automatically constructing all quality estimation activities as an on-line system. CONSTITUTION: A provider computer(20) is connected to an Internet network(24) through the Ethernet(22). A database(26) of an extranet stores information related to introduction information with respect to a quality security center and various check application forms/result inquiry forms. A server(28) of an extranet area supplies various application form screens to the computer(20) through the Internet network(24) based on a certification with respect to a computer user being connected through the Internet network(24) and data in the database(26), and processes various kinds of data inputted in the computer(20) into a transmittable signal format. A fire wall(30) is mounted between an internal quality securing center and the server(28) and prevents an Internet user from accessing to a resource of an internal network(Intranet) abnormally. A computer(34) of the quality securing center is connected to the fire wall(30). A database(36) of an Intranet area stores information about check requested details, quality evaluation analysis information, IDs of registered staffs. A server(38) of an extranet area receives various kinds of application data from the server(28) and transmits proper schedule information and quality evaluation/analysis result information to the computer(20) of a corresponding provision company through the server(28).

Description

Quality evaluation analysis system

The present invention relates to a quality evaluation analysis system, and more particularly, to a quality evaluation analysis system for evaluating and analyzing the quality level of a supplier (partner) using the Internet.

Conventionally, request and performance of quality evaluation are typically performed by a supplier using a fax 10 from a supplier through a public switched telephone network 14 through a public switched telephone network 14 to a quality assurance center for a quality evaluation request for its purchased items. Or send a request to the operator of the QA through the telephone 12 for quality evaluation of its specific item, and send the QA to the supplier who requested the quality evaluation from the QA center. Perform a quality assessment.

As a result, the supplier uses a fax or telephone to apply for quality evaluation or delivery inspection, so frequent confirmation calls can reduce work continuity and efficiency, and sometimes lead to missed schedules.

In addition, evaluation items and methods for objectively and three-dimensionally evaluating suppliers and purchased goods have not been presented. It does not help. In addition, there is a problem in that the analysis processing time by hand is excessively required, and there is a lack of reliability.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems. The object of the present invention is to provide a quality evaluation analysis system in which all quality evaluation activities are built and automated in an online system so that reliable quality evaluation analysis can be performed in real time. have.

Another object of the present invention is to provide a quality analysis system for securing the objectivity of quality assurance activity data and improving the productivity and efficiency of the work through the automation of quality assessment work.

1 is a network diagram for explaining a business process related to the conventional quality evaluation,

2 is a network configuration to which the quality evaluation analysis system according to an embodiment of the present invention,

3 is an example main screen provided by a server of an extranet according to an embodiment of the present invention;

4 is a screen example when the quality assurance center introduction menu is selected in FIG.

5A and 5B illustrate screen examples of detailed items of the quality certification menu of FIG. 3;

6 is a screen example when the pre-quality management menu is selected in FIG.

7 is a screen example when the delivery inspection menu is selected in FIG.

8 is a screen example when the aftercare menu is selected in FIG. 3;

9 is a screen example when the company management menu is selected in FIG.

10 is an example main screen after login provided by a server of an intranet according to an embodiment of the present invention;

11 is a screen example when the quality certification menu is selected in FIG. 10;

12 is a screen example when a pre-quality management menu is selected in FIG. 10;

13 is a screen example when the delivery inspection menu is selected in FIG.

14 is a screen example when the after-care menu is selected in FIG. 10;

15 is a screen example when the integrated management menu is selected in FIG. 10;

FIG. 16 shows an example of the screen when the system management menu is selected in FIG.

※ Explanation of code for main part of drawing

10, 16: fax 12, 18: telephone

14 public switched telephone network 20, 34 computer

22, 32: Ethernet 24: Internet network

26, 36 Database 28, 38 Server

30: firewall

In order to achieve the above object, the quality evaluation analysis system according to a preferred embodiment of the present invention provides various inspection application screens to an external user through an internet network, stores input inspection application details, and results inquiry requirements. A first server transferring information corresponding to the external visitor; And a second server that collects, analyzes, and analyzes the test result data from the inspector according to the test request details from the first server, and provides the result data to the corresponding external accessor through the first server and the Internet network. .

Hereinafter, a quality evaluation analysis system according to an embodiment of the present invention will be described with reference to the accompanying drawings.

2 is a network configuration diagram to which a quality analysis system according to an exemplary embodiment of the present invention is applied, the computer 20 of a supplier capable of accessing the Internet network 24 through an Ethernet 22; A database 26 of extranet areas for storing introductory information (organizational structure, work area, etc.) for the QA center and information related to various inspection application forms / results inquiry forms; Based on the authentication of the user of the computer 20 connected through the internet network 24 (i.e., the authentication with the supplier) and the data in the database 26, the computer (through the internet network 24). A server 28 in the extranet area for providing various application form screens and processing various data keyed in the computer 20 into a signal format for transmission; A firewall 30 installed between an internal quality assurance center and the server 28 to prevent Internet users from illegally accessing resources of an internal network (intranet); A computer 34 of a QA center or an employee of an in-house employee in an intranet area connected to an Ethernet 32 connected to the firewall 30; A database 36 of an intranet area which stores information on the details of the inspection request, quality evaluation analysis information, and IDs of all registered suppliers / in-house employees; And receiving various application data from the server 28 in the extranet area and sending schedule information and quality evaluation / analysis result information to the supplier's computer 20 via the server 28. A server 38 is provided.

Here, the supplier side can enter the ID and password through the computer 20 of the company, the quality certification application / reception result inquiry / output, the delivery inspection application / inquiry / schedule can be confirmed, corrective action And information on the complementary details can be entered.

The server 28 in the extranet area may not only be connected to the supplier's computer 20, but may also be accessed by an employee residing or traveling outside as a guest.

In addition, the server 38 of the intranet area has a predetermined score conversion program, and objectively converts the scores for various quality evaluation items provided by the in-house quality evaluator and transmits the scores to the corresponding quality evaluator or the corresponding supplier. do.

On the other hand, the computer of the quality assurance center in the intranet area or the computer 34 of the in-house employee can access the server 38 and enter the ID and password to view the payment matters, and the quality certification application inquiry / receipt / output is possible. It is possible to view data on schedule registration / inquiry / evaluation of preliminary quality control, view / receive / print application for delivery inspection, request for corrective measures for evaluation and replenishment of goods, and check the status of post-quality control. You can search the status of all quality inspections.

Next, the operation of the quality evaluation analysis system according to an embodiment of the present invention will be described in detail.

When the supplier's computer 20 accesses the server 28 through the Internet network 24 and then logs in (enter ID and password), the server 28 performs authentication on the server 28. The main screen data is transmitted to the computer 20 through the internet network 24. Accordingly, the main screen as illustrated in FIG. 3 is displayed on the monitor of the computer 20.

Those who use the computer 20 report the main screen displayed on the monitor of the computer 20, and the menu desired by them, that is, quality assurance center introduction, quality certification, pre-quality control, delivery inspection, follow-up management, company Management will be selected.

For example, when the user using the computer 20 selects the Quality Assurance Center introduction menu on the screen of FIG. 3 displayed on a monitor (not shown), a menu selection signal corresponding to the quality assurance center is transmitted through the Internet network 24. And the server 28 transmits the screen data corresponding to the menu selection signal to the corresponding computer 20 through the internet network 24. Accordingly, a screen as illustrated in FIG. 4 is displayed on the monitor of the computer 20. In other words, through the Quality Assurance Center, you can find out the organization and distribution of the workforce, and identify the main tasks.

When the user using the computer 20 selects the quality certification menu on the screen of FIG. 3 displayed on a monitor (not shown), a menu selection signal corresponding to the quality certification menu is transmitted to the server 28 through the Internet network 24. The server 28 transmits the screen data corresponding to the menu selection signal to the corresponding computer 20 through the Internet network 24. Accordingly, a screen as illustrated in FIG. 5A or 5B is displayed on the monitor of the computer 20. That is, when the user using the computer 20 selects the "Quality Certificate Application" to apply for the quality certification of a specific item from the detailed selection item of the quality certification menu, a screen as shown in FIG. If the application / reception status is selected to grasp the status of the reception for one item, the screen shown in Figure 5b is displayed.

Then, when the user using the computer 20 selects the pre-quality control menu on the screen of FIG. 3 displayed on a monitor (not shown), a menu selection signal corresponding to the pre-quality control menu is transmitted through the Internet network 24 to the server 28. The server 28 transmits the screen data corresponding to the menu selection signal to the corresponding computer 20 through the Internet network 24. Accordingly, the screen as illustrated in FIG. 6 is displayed on the monitor of the computer 20. The pre-quality management menu is a menu for inquiring the date of the pre-quality management due diligence input from the quality assurance center. When the user clicks the "send" button after inputting the condition, the search is started and the searched contents are displayed at the bottom of the transfer button.

Then, when the user using the computer 20 selects the delivery inspection menu on the screen of FIG. 3 displayed on a monitor (not shown), a menu selection signal corresponding to the delivery test menu is transmitted to the server 28 through the Internet network 24. The server 28 transmits the screen data corresponding to the menu selection signal to the corresponding computer 20 through the Internet network 24. Accordingly, the screen as illustrated in FIG. 7 is displayed on the monitor of the computer 20. The delivery inspection menu is a "test inspection application" item to apply for the delivery inspection, the "application / reception status" item to determine the status of receipt of the items requested in the meantime, enter the details of the corrective action for a particular item The details of the "corrective action statement" item for the item, the "supplementary item details statement" item for entering the complementary details for the defective items, the "unsubscribe settlement application" item, and the "unsubscribed new settlement application" item.

In addition, when the user using the computer 20 selects the after-care menu on the screen of FIG. 3 displayed on a monitor (not shown), a menu selection signal corresponding to the post-management menu is transmitted to the server 28 through the Internet network 24. The server 28 transmits the screen data corresponding to the menu selection signal to the corresponding computer 20 through the Internet network 24. Accordingly, the screen as illustrated in FIG. 8 is displayed on the monitor of the computer 20. The after-sales menu is to enter the quantity of delivery / AS number / failure by product name that occurred in the quarter and check the entered data, and to register the quality improvement details for the product name by quarter and register the quality improvement details. Includes "Quality Improvement" item that identifies / Attachment / branch as a detail item.

Finally, when the user using the computer 20 selects the company management menu on the screen of FIG. 3 displayed on a monitor (not shown), a corresponding menu selection signal is transmitted to the server 28 through the Internet network 24. The server 28 transmits the screen data corresponding to the menu selection signal to the corresponding computer 20 through the Internet network 24. Accordingly, the screen as illustrated in FIG. 9 is displayed on the monitor of the computer 20. The company management menu is a "company registration" item that allows business registration (in this case, the status of executives and personnel, production items and sales status, certification acquisition status, technical partnership status, etc.) can be entered, and registered company It has a detailed item such as the "Edit company" item that allows the user to modify the information about.

As such, information input by the supplier's computer 20 (for example, information related to quality capability application, certification test application, test inspection application, corrective action history, and product supplementary history, etc.) is transmitted through a server (through the Internet network 24). 28, and the server 28 transmits the received information through the firewall 30 to the server 38 in the intranet zone.

The server 38 in the intranet area classifies the received information into respective items and stores the received information in the database 36.

Then, the server 38 in the intranet area distributes the items of the received information to the computer 34 of the in-house employee. Then, the in-house employee or the employee of the quality assurance center waits for the computer 34 to view information (for example, to read a notice) or to input data.

When the employee of the QA center connects to the server 38 through the Ethernet 32 using the computer 34 and logs in (enter ID and password), the server 38 performs authentication thereof. If the authentication is successful, the predetermined main screen data is transmitted to the computer 34. Accordingly, the main screen as illustrated in FIG. 10 is displayed on the monitor of the computer 34.

The staff of the Quality Assurance Center reports the main screen displayed on the monitor of the computer 34 to select the desired menu, that is, quality certification, pre-quality management, delivery inspection, follow-up management, integrated management, and system management. do.

For example, when an employee of the quality assurance center selects the quality certification menu on the screen of FIG. 10 displayed on a monitor (not shown) of the computer 34, a corresponding menu selection signal is transmitted through the Ethernet 32. The server 38 transmits the screen data corresponding to the menu selection signal to the corresponding computer 34 via the Ethernet 32. Accordingly, the screen as illustrated in FIG. 11 is displayed on the monitor of the computer 34. The quality certification menu allows the user to look up the details of the application for quality certification and clicks the application number of the certification test on the application inquiry result screen to input the due date / person / comment of the certification test. Inquiry can be made by entering the inquiry conditions in the application received from the application inquiry and the application for quality competency evaluation / certification test can be inquired, and the basic information of the supplier is shown when entering data on the quality certification / certification test report screen. It has a detailed item such as "Receipt inquiry / application" which allows input of due diligence results of quality competency evaluation and certification test.

Then, when the employee of the quality assurance center selects the pre-quality management menu on the screen of FIG. 10 displayed on the monitor (not shown) of the computer 34, a corresponding menu selection signal is transmitted to the server via the Ethernet 32. 38, the server 38 transmits the screen data corresponding to the menu selection signal to the corresponding computer 34 via the Ethernet 32. Accordingly, a screen as illustrated in FIG. 12 is displayed on the monitor of the computer 34. The dictionary quality management menu includes a "schedule plan" item for inputting and outputting a schedule for preliminary quality control, an "schedule plan" item for modifying a schedule entered in the schedule plan, and a dictionary for each supplier. The "test report" item or the like for entering a result of quality inspection into a predetermined table form is included as a detailed item.

When the employee of the quality assurance center selects the delivery inspection menu on the screen of FIG. 10 displayed on a monitor (not shown) of the computer 34, a menu selection signal corresponding to the delivery selection menu is transmitted through the server 32 through the Ethernet 32. 38, and the server 38 transmits the screen data corresponding to the menu selection signal to the corresponding computer 34 via the Ethernet 32. Accordingly, a screen as illustrated in FIG. 13 is displayed on the monitor of the computer 34. The delivery inspection menu is a "application inquiry" item that allows you to look up the delivery inspection application by supplier and product name, "inquiry inquiry / application" item to look up the delivery inspection receipts by supplier and item name, by supplier "Corrective Action" item that allows you to enter the inquiry condition for sending the corrective action request by item and item name, "Sentry of Corrective Action Shipment" item that allows you to check the status of shipment of the corrective action request by supplier and item name. And a "item supplement" item, an "uncontracted item", and a "unsigned new item" item, etc., allowing entry of a search condition for sending an item supplement request by item name.

When the employee of the quality assurance center selects the after-care menu on the screen of FIG. 10 displayed on the monitor (not shown) of the computer 34, a menu selection signal corresponding to the menu is sent to the server through the Ethernet 32. 38, and the server 38 transmits the screen data corresponding to the menu selection signal to the corresponding computer 34 via the Ethernet 32. Accordingly, the screen as illustrated in FIG. 14 is displayed on the monitor of the computer 34. The after-care menu has a "evaluation data / report" item and the like as a detailed item that allows you to enter a search condition for the post-management evaluation report input or confirmation.

When the employee of the quality assurance center selects the integrated management menu on the screen of FIG. 10 displayed on a monitor (not shown) of the computer 34, a menu selection signal corresponding to the menu selection signal is transmitted to the server through Ethernet 32. 38, and the server 38 transmits the screen data corresponding to the menu selection signal to the corresponding computer 34 via the Ethernet 32. Accordingly, the screen as illustrated in FIG. 15 is displayed on the monitor of the computer 34. In the integrated management menu, select the inquiry condition, select the supplier and the product name, and click the inquiry to display the "Quality Certification Status" item that shows the listed status related to the quality certification that meets the input conditions, and the year / quarter / item name of the inquiry. After selecting it, select "Pre-Quality Control Status" item that shows the status of pre-quality management that meets the inquiry condition, contract classification / inquiry period / company name / item name and click the inquiry button to show the status of delivery inspection that meets the inquiry condition. If you select the status of "delivery inspection", the "post-quality management" item that shows the status of post-quality control according to inquiry year / quarter / company name / article name, and the year / quarter / item of inquiry, the overall analysis status according to the inquiry condition The "General Status" column that shows the information, the "Calendar" column that allows you to search by inspection date, and the business ID. It has a "business status" item and the like as detailed items.

Finally, when the employee of the quality assurance center selects the system management menu on the screen of FIG. 10 displayed on a monitor (not shown) of the computer 34, a corresponding menu selection signal is transmitted to the server via Ethernet 32. 38, the server 38 transmits the screen data corresponding to the menu selection signal to the corresponding computer 34 via the Ethernet 32. Accordingly, a screen as illustrated in FIG. 16 is displayed on the monitor of the computer 34. The system management menu shows a "Notice" item for notifying a notice, "Evaluation item management" item for displaying various evaluation capability evaluation report setting screens, and for deleting an existing registered evaluation item and inputting a new evaluation item. In addition, it includes a "Permission setting" item for modifying / deleting a user's authority, and a "Company status" item for displaying a list of registered companies and providing detailed information of the company when any ID is clicked on the list.

As such, when the employee of the quality assurance center operates the computer 34 and inputs the result values for the work performed by the corresponding item for each item, the server 38 transmits the result to the server 38. After the objective evaluation analysis for each item using a score conversion program of the like, the corresponding result (eg, analysis table, graph, analysis result grade, evaluation score, etc.) is derived and stored in the database 36. Then, the server 38 periodically provides corresponding analysis data for each supplier or immediately upon request.

As described in detail above, according to the present invention, it is possible to objectively evaluate and analyze the quality level of the supplier's purchased goods by using the Internet network. Productivity and efficiency are maximized.

On the other hand, the present invention is not limited only to the above-described embodiment, but can be modified and modified within the scope not departing from the gist of the present invention, the technical idea to which such modifications and variations are also applied to the claims Must see

Claims (4)

A first server providing various inspection application screens to external users through the Internet network, storing input inspection application details, and delivering information corresponding to the results inquiry requirements to the corresponding external users; And And collecting and evaluating inspection result data from the inspector according to the inspection application details from the first server, and providing the result data to the corresponding external accessor through the first server and the Internet network. Characteristic quality analysis system. The method of claim 1, The first server is located in an extranet area, and the second server is located in an intranet area. The method of claim 1, And the first server performs authentication on the external accessor. The method of claim 1, A database for storing inspection request details input by the external accessor according to the instruction of the first server; And a database for storing the result data of the evaluation analysis in the second server.