KR20020034551A - Collaboration work supporting system - Google Patents

Abstract

PURPOSE: A system for supporting cooperative work is provided to produce a project corresponding to the cooperative work environment and to make an authorized worker perform the cooperative work on the project. CONSTITUTION: The system comprises a first user group(100) participating in cooperative work by connecting to a system manager(200) using various communication units and using the instant mail, a second user group(110) using cellular phones, and a third user group(120) using the Internet web browser. The system manager has a cooperative work group manager(220) managing the all motions for performing cooperative work, a template generator(230) generating a template format for determining the contents of a project, a projector manager(240), a user manager(250), a user message manger(260), a group monitoring manager(270), and a decision making manager(280). The user groups propose a project, and the system manager approves the project. The user groups determine a template format proper to the contents, build a template, and manage the cooperative work.

Description

Cooperative Work Support System {COLLABORATION WORK SUPPORTING SYSTEM}

The present invention relates to a cooperative work support system and a method thereof, and more particularly, to a cooperative work support system and a method that allows a user to create a project for a collaboration environment on their own and support collaborative work through the project. .

The enterprise network environment is rapidly shifting from processing data around mainframe to distributed system of client / server structure that separates data and application of host.

As a network to build groupware for collaborative work in corporations, schools, and research institutes, a distributed system of client / server structure in which a server device and a plurality of client devices are connected through a network has been introduced. Its main functions are receiving and receiving documents and meetings among individuals, and perform other work schedules, document management, and workflow.

In addition, with the advent of the Internet, the Intranet will become the foundation environment for information processing systems among companies, and in the future, it is expected to be implemented as a network capable of processing all the work in the organization such as companies and research institutes in the Internet environment. In such an intranet environment, it is possible to provide a standardized collaboration environment regardless of the construction of groupware, hardware or operating system among departments at a lower cost than the existing one. And client users can easily handle a variety of information if they are only familiar with web browsers.

However, in the rapidly changing corporate environment, business collaboration between the departments and the activities of the community based on the Internet are increasing in importance, and in the short term, the participants are called to proceed and dismantle the project (project). Since so-called short-term collaboration is required to proceed with new tasks (projects), it is inevitably required to create a collaboration environment for each work unit targeting some of the participants in the existing collaboration environment.

However, in the prior art as described above, a participant who participates in a collaborative work under a collaborative environment already established in an intranet will handle the collaborative work within a limited range such as receiving and sending a given document and sending a mail for conferencing a meeting. In other words, in the collaborative system for network-based groupware, it was difficult for participants to collaborate efficiently in a collaborative environment suitable for new tasks, topics, etc., because participants did not create and collaborate themselves. In addition, existing systems have many limitations and limitations to support project teams such as schedule management, collaboration, messaging, decision making, and project management.

SUMMARY OF THE INVENTION An object of the present invention is to provide a cooperative work support system that enables a project to be created for a cooperative work environment.

It is another object of the present invention to provide a cooperative work support system for performing a cooperative work by a user authorized through a generated project.

1 is a view showing a subscription and membership procedure of the project according to the present invention,

2 is a block diagram of a cooperative work support system according to the present invention;

3 is a flowchart illustrating general membership and project membership according to the present invention;

4 is a flowchart illustrating a process of generating a project according to the present invention;

5 and 6 are a flow chart showing a collaboration process through a project according to the present invention,

7 is a flowchart illustrating a writing operation during a working process of a project according to the present invention;

8 is a flowchart illustrating an evaluation and voting process in the working process of the project according to the present invention.

Explanation of symbols on the main parts of the drawings

100, 110, 120: User 200: System Administrator

210: connection 220: collaborative work group manager

230: template generator 240: project manager

250: user manager 260: user message manager

270: group monitoring manager 280: decision manager

An object of the present invention as described above is in a cooperative work system in which a system administrator, a project manager, and a user participate to perform a collaboration work

The system administrator, the step of receiving a request for the creation of a project for collaboration work from the user; Approving the creation of the project; Generating a project according to the contents and characteristics of the collaboration according to the request of the project manager;

The project manager, requesting the system administrator to generate the project; Approving a subscription of a user participating in the generated project; Characterized in that it comprises the step of processing the collaborative work performed by the subscribing member through the generated project.

Hereinafter, a preferred embodiment according to the present invention will be described in detail according to the accompanying drawings.

The present invention can be easily accessed through a web browser or instant mail and wireless communication to easily create, modify and manage collaboration groups without the assistance of a professional information technician, and to efficiently share, manage and search various types of data. Can be.

In addition, the present invention assists in making joint group decisions such as brainstorming, discussion, and voting on topics subject to collaborative work on the Internet, and the results of such decisions are subsequently derived. It is built as a database to be used for. In addition, it records and monitors the progress of the joint work.

In addition, the present invention shares a decision-making and coordination platform between collaboration work groups (CWGs) to enable collaboration using the Internet, and supports an Internet application programming interface (API) to collaborate. do. It also supports personal messenger supported collaborative workgroups (PSCWs) to inform the content of collaborative workgroups in real time.

1 is a diagram illustrating a process of joining and joining a project according to the present invention, which shows a processing flow between a system manager, a project manager, and a user. The system administrator opens a web site for managing the collaborative work group. The project manager requests the system administrator to create a project through the web site, and the project creation is approved accordingly. The created project is given the authority to manage the project manager.

The general user requests the system administrator to join the membership and receives the approval from the system administrator to join the collaboration group. In addition, the general user requests to join a membership for a project created by the project manager in order to participate in a project created through the web site, and participates in the generated project by receiving approval from the membership.

There are two main types of users, one for project managers who create and manage projects, and the other for joining projects by joining projects.

End users on the project can easily manage tasks to create, share, review, and search materials in their projects, and make group decisions such as creating common ideas, discussions, voting, and brainstorming on the issues at hand. can do.

The project manager then creates a workspace for collaboration and sets up the template as that workspace. In addition, the work done by general users who participated in the project is stored on the server, and the participants of the collaborative work are notified of the new work and the overall schedule of the project by e-mail or a message.

2 is a block diagram of a cooperative work support system according to the present invention.

As shown, the present invention can be connected to the system manager 200 using a variety of communication methods to participate in collaboration, the user is a first user group 100 using instant mail and a kind of wireless communication device The second user group 110 using the mobile phone and the third user group 120 using the Internet using a web browser can be broadly classified.

The first user group 100 includes an input interface unit for receiving a user's input command, a communication program, and a connection unit for connecting with the system manager 200. In addition, the first user group 100 includes an instant mail system for exchanging an instant mail related to a collaborative work with a group monitoring manager for participating in a collaborative work using the downloaded work program. The second user group 110 includes an input interface unit, a communication program, a connection group monitoring management unit, and an instant mail system for sending and receiving instant mail related to collaboration. The third user group 120 includes an input interface unit, a browser and a connection unit, and a group monitoring manager.

The system manager 200 performs an overall operation for performing a joint operation in connection with the user group 100-120 through the connection unit 210 and the connection unit 210 for accessing each user group 100-120. The collaborative work group manager 220 to manage, the template generator 230 to generate a template form for determining the content of the project, the project manager 240 to manage the construction and modification of the information of the generated project, general membership And a user manager 250 for managing project member information, a user message manager 260 for managing an incoming / outgoing message for collaborating with users participating in the project, and for performing collaboration. Group monitoring manager 270 that manages processing tasks such as scheduling, data retrieval, and document sharing, and a doctor who manages discussion, voting, evaluation, etc. A decision manager 280 is provided.

If the user group 100-120 requests the system administrator 200 to create a new project and receives the approval, the user group 100-120 is granted authority to manage the generated project thereafter. That is, the user proposes a project that satisfies the preconditions of the predefined project, and the system manager 200 approves when the proposed project satisfies the regulatory condition.

The user group (100-120) who is approved to create the project decides a template form suitable for the project content. The template form is a web application that can support, for example, bulletin boards, chat rooms, discussions, meetings, and virtual education. A project manager who prepares multiple scenarios, builds a template based on the content and characteristics of the collaboration group at the user's choice, and recruits members through the project created by the template form and manages the collaboration of recruited members. It will play the role of.

3 is a flowchart illustrating general membership and project membership according to the present invention.

In accordance with the access request of the user group 100-120, the system administrator 200 determines whether or not to subscribe to the web site (S101-S102). If you are not a member, create a subscription application and register as a general member to receive a member identification number (ID) and password (S103), and if you are a member to log in by entering the member identification number and password granted (S104).

Subsequently, the initial screen is displayed and it is determined whether or not the project is joined, that is, whether a command by a user for joining as a registered project member is input (S105-S106). Information is sent and the user finds the desired project and applies for the project, and thus the project manager ends the joining process of the project when the user approves the subscription (S107-S109).

If it is not a command for joining as a member of the project in step S106, it is determined whether the command is for disconnecting the connection (S110), and the operation is terminated as it is or the process returns to step S105. This will display the initial screen.

As such, in order for a general user to join a project and perform a collaborative work, a registered project, that is, a project that has already been created, must exist. Here, a process of creating a project by the user will be described with reference to FIG. 4.

4 is a flowchart illustrating a process of generating a project according to the present invention;

A general user subscribed to the system manager 200 may request creation of a project. For example, when a user is connected by a user request for accessing a user group 100-120, the user logs in by inputting a member identification number (ID) and a password. (S201-S202).

Next, an initial screen is displayed, and it is determined whether a command for generating a project has been input (S203-S204). In the case of a command to create a project, it is determined whether to approve according to whether the content and the nature of the project input by the user satisfy the regulatory conditions (S205). If it is not the command for generating a project in step S204 or if the creation of the project is not approved, the process returns to step S204.

In addition, if the user has approved the creation of the project in step S205, the user may initialize a scenario to create a new project and support a web application suitable for the contents of the project, for example, a bulletin board, a chat room, a discussion, a meeting, a virtual education, and the like by the user. In operation S206-S208, a template, that is, a workspace of the project is generated according to the selected scenario.

When the project is generated as described above, it is registered in the project manager 240 of the system manager 200, recruits participants to the registered project, and performs the collaboration for the recruited members. Follow the project's collaboration.

Referring to FIG. 5, a user who subscribes to the project logs in by inputting a member identification number (ID) and a password when access is made by requesting an access (S301-S302).

Subsequently, the initial screen is displayed and the desired items are designated in the menu items constituting the template of the project to be participated (S303-S304) .These menu items are used to notify the other members of the meeting, such as a notice to convene a meeting, and the actual project collaboration A workshop for conducting topic selection, discussion, evaluation, and voting to proceed, a resource search for retrieving intermediate results of the project, a view of personal information for viewing member information to the extent permitted, and the entire project. Schedules for setting and retrieving their own schedules, and adding members to add members to collaborate.

Here, the collaboration performed in the work room will be described with reference to FIG. 6.

Referring to Figure 6, the work item of the room is displayed on the menu screen (S401), to specify the details of the project, voting, discussion boards, meetings, etc. displayed on the menu screen to perform the operation (S402) As a tool for collecting opinions on each sub-item, the process of collecting opinions such as writing, reading, and editing is performed (S403). In this way, the process of collecting opinions and corrections made through the process of collecting opinions is made into a file and notified to a designated member (S404).

As described above, a member of the project performs a writing task for notifying a new proposal or a plan in the process of collaborative work, and a detailed operation thereof will be described with reference to FIG. 7.

7 is a flowchart illustrating a writing operation during a working process of a project according to the present invention.

If there is a need to exchange opinions in collaborating on the project, input the title and content of the article (S501-S502), and then select the document type, where the document type is based on the nature of the proposal, recommendation, accusation, It is divided into confession, appeal, question, and answer. This is to facilitate the classification work (S503).

Subsequently, the user writes his / her written article by selecting an evaluation or voting method and inputs a registration command (S505). Then, it is determined whether a correction command is input to the written article, and when the correction command is input, the contents of the written article are corrected (S506-S507).

If a correction command is not entered or the modification is completed, the created article is registered and displayed, and then notified to a designated member through a message or an email (S508-S509).

Members who subscribe to the project can read the registered text, and can evaluate or vote on the read text, which will be described according to FIG. 8.

8 is a flowchart illustrating an evaluation and voting process in the working process of the project according to the present invention.

The user selects a post title to read from the list of registered posts and retrieves the contents of the post (S601-S602). In response to the content searched article, it is determined whether or not a post posting command for raising an objection or sympathizing post is input (S603). When the post posting command is determined as a result, the posting operation is performed according to FIG. 7.

If it is determined that the post posting command is not input, it is determined whether or not to evaluate the searched articles (S604), and if the evaluation result is determined whether the evaluation command corresponding to the good (S605), the If it is determined that the evaluation command corresponding to the good is not good, it is determined whether the evaluation command corresponding to the bad is input (S606). If no evaluation command corresponding to the bad result is determined in step S606, the process returns to step S604. When an evaluation command corresponding to good is input in step S605 or an evaluation command corresponding to bad in step S606 is inputted, the process proceeds to step S611 to reflect the evaluation contents.

On the other hand, the determination result of step S604 determines whether or not to vote on the searched articles (S607). If the result of the decision is to vote, it is determined whether a voting order corresponding to the search is input to the searched article (S608), and if the voting order corresponding to the result is not entered, the voting order corresponding to the opposite is entered. In operation S609, when the result of the determination is not a vote command corresponding to the opposite, it is determined whether a vote command corresponding to neutral is input (S610). If it is determined that the vote is not neutral, the process returns to step S608. If the voting command corresponding to the determination result of step S608 is input, or the voting command corresponding to the determination result of step S609 is inputted, or if the voting command corresponding to the result of determination of step S610 is input, the ballot is entered in step S11. The contents are reflected.

As described above, the features of the cooperative work support system according to the present invention are summarized as follows.

This includes: 1) requesting system administrators to approve projects to collaborate collaboratively; system managers approve when they meet regulatory requirements; and 2) web applications that match the content and characteristics of the project created by the template generator. (Bulletin boards, chat rooms, discussions, multimedia conferences, virtual education, etc.) are supported on the Internet, and 3) Monitoring and reporting on the progress and execution of the requested tasks, and monitoring of tasks 4) Generated projects allow members to know the important results of the work process or the progress of collaboration, such as meetings and schedules, and 5) E-mail between members through the user message manager. And 6) collaboratively create, share, and search for data among members. You can do the decision-making process, such as ideas, discussion and vote.

The present invention is a system supporting a collaborative work group that is scalable and applicable to collaboration work on the Internet, and is provided by a company or an Internet-based service company or research organization through a web-based system accessible by the Internet. It can support the cooperative work of internal project organizations such as education sites.

As described above, the present invention allows a user to create a project for a cooperative working environment by themselves, and efficiently executes short-term cooperative work through a project in which a participant of an intranet-based enterprise information system or an internet-based community is created. Can be done.

Claims (6)

In a collaborative work system in which system administrators, project managers, and users participate to collaborate, The system administrator, Receiving a request for creation of a project for collaboration by the user; Approving the creation of the project; Generating a project according to the contents and characteristics of the collaboration according to the request of the project manager; The project manager, Requesting the system administrator to create the project; Approving a subscription of a user participating in the generated project; Cooperative work support system comprising the step of processing the collaborative work performed by the subscribing member through the generated project. The system of claim 1, wherein the system administrator And a project manager for approving the creation of the project if the contents and characteristics of the collaborative work proposed by the project manager satisfy a prescribed condition. The system of claim 1, wherein the system administrator And a template generator for constructing a template according to the contents and characteristics of the collaborative work according to a user's selection. The method of claim 3, wherein the template generator is A cooperative work support system, which is made of a template form consisting of web applications suitable for the contents of a project, and selecting one of a plurality of scenarios prepared in advance determines a template form according to the selected scenario. The method of claim 4, wherein the web application A cooperative work support system comprising a program for supporting bulletin boards, chat rooms, discussions and meetings, and virtual education. The system of claim 1, wherein the system administrator And a decision manager for exchanging opinions between members to manage collaborative work and managing processing for evaluation and voting.