KR20020023893A - Total logistic information management system and method for providing fourth party logistics - Google Patents

Abstract

PURPOSE: A method for performing an integrated logistics system supplying a four-party logistics service is provided to optimize operation and maintenance of many logistics service providers, by supplying a logistics agency service between many logistics service demanders and many logistics service providers, and by supporting computerization of entire logistics. CONSTITUTION: When many logistics service providers connect to an integrated logistics management server to register information, logistics service demanders select the most reasonable logistics service providers to perform logistics business services(ST-1). The logistics service providers make a plan for logistics activities according to requested delivery information(ST-2). The integrated logistics management server transceives data with the logistics service providers according to the plan to carry out logistics management(ST-3). The integrated logistics management server tracks logistics service performance information according to requests of the demanders, and provides the tracked information to the demanders(ST-4). The integrated logistics management server decides whether delivered products arrive in destinations through freight tracking(ST-5). If so(ST-6), the integrated logistics management server decides a complete logistics service, and settles accounts for the logistics service providers(ST-7).

Description

Integrated Logistics Management System and Method for Providing Four-Party Logistics Service {TOTAL LOGISTIC INFORMATION MANAGEMENT SYSTEM AND METHOD FOR PROVIDING FOURTH PARTY LOGISTICS}

The present invention relates to an integrated logistics management system and method for providing a four-way logistics service, and more particularly, it is optimal between a plurality of logistics service consumers such as various shopping mall companies and a plurality of logistics service providers such as courier companies and transport companies. The present invention relates to an integrated logistics management system and a method for providing a four-way logistics service that provides a logistics brokerage service to receive a service.

As is well known, due to the recent development of information and communication technology, the development of information providing technology that provides real-time information to various subscribers through at least one host server through a remote data communication network is actively underway.

Based on this, in recent years, information selection technology and compression technology are being developed to more easily access peripheral technologies such as cache memory expansion technology to provide accurate information to subscribers more quickly and subscribers' tastes and preferences. It is also accelerating the development of various contents and its solutions.

This situation has also been applied to a logistics system that is currently carried out offline, and recently, an on-line logistics system has been developed that manages freight transport vehicles for freight tracking and real-time freight transport instructions using a wireless terminal.

However, the above-described online logistics system is also independently applied to a specific shopping mall or a specific transportation company. In other words, most of the currently used logistics information systems are independently established for each of the procurement, production, and sales sectors, making it difficult to make connections between the sectors.

In other words, a company that wants to receive logistics services should be able to select a logistics company in real time, and the logistics company should register a service that can be supported in detail to select an optimal company and thereby provide a desired logistics service. .

In addition, part of the existing logistics process was for third party logistics to reconsider the efficiency of the entire logistics process through logistics outsourcing.

However, specialized companies using information technology and consulting capabilities have overcome the limitations of third-party logistics, such as the absence of specialized logistics companies that can meet the logistics service requirements that companies require independently. There is no description of the logistics process for providing the fourth-party logistics service.

In other words, among a plurality of logistic service consumers and a plurality of logistic service providers, the customer selects a supplier that satisfies its requirements and entrusts the logistics business, and the customer management, Since there is no technology for logistics processes that support the whole logistics business such as receipt, delivery, receipt, settlement, etc., the necessity of rational logistics process is more urgent.

The present invention has been made in view of the above-described circumstances of the prior art, and provides a logistics brokerage service between a plurality of logistics service demanders and a plurality of logistics service providers, and on a web-based delivery management, distribution center management, vehicle management, and driver. Logistics process for providing 4th party logistics service that optimizes the operation and management of multiple logistics service providers by supporting computerization of logistics operations such as management, performance management and settlement management, and 4th party to support it on the web The purpose is to provide an integrated logistics management system and method for providing logistics services.

1 is a schematic diagram showing the configuration of an integrated logistics management system for providing a four-way logistics service according to an embodiment of the present invention,

2 is a view showing a logistics process of the integrated logistics management system for providing a four-party logistics service according to an embodiment of the present invention,

3 is a view showing the configuration of an integrated logistics management system for providing a four-party logistics service according to an embodiment of the present invention,

Figure 4 is a flow chart showing the signal flow of the integrated logistics management system for providing a four-way logistics service according to an embodiment of the present invention.

* Description of the symbols for the main parts of the drawings *

10, 20: shopping mall server, 30: courier server,

40: carrier server, 50: integrated logistics management server,

52: order management, 54: home / delivery management,

56: performance management department, 58: accounting management department,

60: inventory management, 62: CRM management.

In order to achieve the above object, according to a preferred embodiment of the present invention a plurality of communication modules are provided with a communication module for transmitting and receiving data therein in order to make a delivery request for a particular item through the Internet network and wireless communication network A logistics service consumer server; A plurality of logistics service provider servers which register information on service capabilities such as service range and delivery items, delivery capability, location, and delivery history through an internet network and a wireless communication network, and provide logistics services according to a delivery instruction; A web server and a WAP server are respectively provided therein, and according to the logistic service request signal from the logistic service demand server, a pre-registered optimal logistic service provider is selected, a logistics plan is established, and logistics management is performed according to the plan. By doing so, when the logistics service is completed, the integrated logistics management system for providing a four-way logistics service, characterized in that consisting of an integrated logistics management server that performs the logistics service relay and its management centered on each sales office.

Preferably, the integrated logistics management server includes an order management system for consigning logistics services by selecting a reasonable logistics service provider by the logistics service users on the web therein; A house / shipping management unit for establishing a plan and collecting the results so that the carrier may perform logistics tasks such as collection and delivery according to the delivery request information; An inventory management unit for establishing a plan and collecting the results so that the warehouse company can perform logistics operations such as goods receipt, picking, and warehousing; A performance management unit for managing performance by vehicle, customer account, sales office, and product after completion of logistics work; A settlement management unit for processing settlement duties between the headquarter and the logistics company according to the performance of each sales office; Provides integrated logistics management system for providing four-way logistics service characterized by consisting of a CRM management unit for analyzing the customer's order propensity, the analysis of the number of home / delivery, normal / return, type of return by type of each office do.

Meanwhile, the present invention provides an integrated logistics management system for selecting a service provider and managing the logistics between a logistics service consumer and a service provider for providing a fourth party logistics service, wherein a plurality of logistics service consumers are provided with a plurality of logistics service providers. Consigning logistics services by selecting the most reasonable logistics service provider among the services; A process for the logistics service provider to plan logistics activities such as delivery, return, and shipment so that a plurality of logistics service providers can perform logistics operations according to the delivery request information; If a plan for logistics activity is established, the integrated logistics management server performing logistics management through data transmission and reception with the logistics service providers according to the plan; Tracking the logistics service performance information according to the request of the logistics service demanders and providing the logistics service demanders to the logistics service demanders; Determining whether the delivery goods delivered by the integrated logistics management server have arrived at a destination through cargo tracking; Delivering the cargo to the recipient upon arrival at the destination; When the cargo delivery is completed, it is determined that the logistics business is completed, the settlement process between the carrier headquarters and the sales office to the logistics service provider using the transport performance information of the sales office, the integration for providing a four-way logistics service Logistics management methods are provided.

Preferably, a plurality of logistics service providers further comprising the step of registering the information such as personal information and company information, possible service range, transport freight information to the integrated logistics management server to build a DB four-way logistics service An integrated logistics management method is provided for provision.

More preferably, the logistics service provider does not directly select by the logistics service users, the commissioned to the integrated logistics management server to select whether to select based on the information of the pre-registered logistics service provider automatically characterized in that 4 An integrated logistics management method for providing logistics services is provided.

Preferably, the logistics service providers are provided with an integrated logistics management method for providing a four-way logistics service, characterized in that the integrated logistics management server can be commissioned by the agency for planning the logistics activities.

Preferably, the integrated logistics management server is provided with an integrated logistics management method for providing a four-way logistics service, characterized in that to establish a logistics freight plan based on the traffic volume, characteristics of the freight, delivery period, shipping logistics.

More preferably, when the logistics planning provider establishes the logistics plan in the integrated logistics management server, transmitting the logistics plan establishment information to the logistics service provider side; Confirming logistics planning information by the logistics service provider; If there is a correction, providing the correction data to the integrated logistics management server; Provided is an integrated logistics management method for providing a four-way logistics service, characterized in that the process consisting of a DB of the modified logistics establishment information authorized from the logistics service provider.

EMBODIMENT OF THE INVENTION Hereinafter, this invention is demonstrated in detail with reference to drawings.

First, in order to define the fourth party logistics presented in the present invention, third party logistics is defined. Third-party logistics can be defined as "a long-term, mutually beneficial relationship that involves all or part of a company's logistics functions by outsourcing, including complex service functions in addition to the basic services of a logistics specialist."

Recently, the concept of third-party logistics used in the United States has been developed in the direction of placing long-term relationships as important in simply outsourcing logistics activities to external logistics specialists. It is expanding into the value-added logistics service industry such as product return.

If third-party logistics are defined in a different direction, one can follow the method of classifying by who is performing the logistics activities. First, when a company has a logistics organization in-house and performs logistics directly, this is called first-party logistics (1PL). Second, when a company separates its internal logistics organization into a subsidiary, it is called second-party logistics (2PL). Third, outsourcing logistics to an external logistics company can be called third-party logistics (3PL).

Expected effects of third party logistics include cost reduction, improved workforce expertise / market knowledge, improved operational efficiency, improved customer service, increased focus on core businesses, and increased flexibility. However, there is no practical logistics company that can meet the logistics service requirements of companies. Hereinafter, a logistics system including a specialized logistics company that performs service management between the two will be referred to as a fourth party logistics system.

1 is a schematic diagram showing the configuration of an integrated logistics management system for providing a four-way logistics service according to an embodiment of the present invention.

Referring to this, the integrated logistics management system 100 for providing a four-way logistics service according to the present invention is between a plurality of logistics service providers such as courier companies or transport companies and a plurality of logistics service consumers such as shopping malls, marketplaces, manufacturers Provide logistics brokerage services.

In addition, the integrated logistics management system 100 as shown in Figure 1 through the logistics brokerage services of the fourth-party logistics so that the logistics service users can request the delivery by selecting the most reasonable company from the various logistics companies on the web It also provides high quality logistics services such as cargo tracking.

In particular, e-commerce companies such as shopping malls and marketplaces can easily convert consumer purchase information from the web into delivery request information through files such as Excel or electronic documents such as XML. In order to provide a service, the integrated logistics management system 100 provides a linked logistics tracking tool.

In addition, the integrated logistics management system 100 provides logistics performance performance, information technology, and consulting capabilities as part of logistics services according to the needs of users of logistics services such as shopping malls. It is entrusted with the planning and management of all activities of the company, and manages and operates the whole logistics system of a specific logistics service user.

In more detail, the integrated logistics management system 100, the B2C shopping mall server 10 and the home shopping mall server 20 is composed of a logistic service user, respectively, the B2C shopping mall server 10 and the home shopping mall server 20 Each is equipped with a communication module, such as a modem, each has a built-in web browser.

In addition, the integrated logistics management system 100 is provided with at least one courier company server 30 and a carrier server 40 for providing a logistics service to the logistics service users, such as B2C shopping mall company and home shopping mall company, The courier service server 30 and the courier service server 40 are also provided with a communication module such as a modem, respectively, and a web browser is embedded therein.

On the other hand, the integrated logistics management system 100 registers a plurality of the courier company server 30 and the carrier server 40, and specifically register the possible service information to the logistics service required by the B2C shopping mall company and home shopping mall company An integrated logistics management server 50 is provided to select an optimal courier or transport company based on a plan for the integrated logistics service management, and the integrated logistics management server 50 is capable of communicating through HTTP therein. A web server (not shown) and a WAP server capable of wireless data communication are respectively configured.

2 is a view showing a logistics process of the integrated logistics management system for providing a four-party logistics service according to an embodiment of the present invention.

With reference to this, logistics service consumers such as shopping malls 22, marketplaces 18 and shipper companies 14 compare and analyze multiple suppliers on the web to select carriers that meet their requirements, and to sign contracts. Tighten.

After the contract is made, the shopping mall 22 or the marketplace 18 receives the customer's purchase information, and the shipper company 14 sends the product's ordering information through a web file such as text, Excel, or an electronic document such as XML. It will be provided to the contracted carrier as delivery information.

The integrated logistics management server 50 analyzes the delivery request information of the logistics service consumer, the picking information to the corresponding office of the corresponding carrier as picking or shipping information to the corresponding logistics center 12 of the corresponding carrier. to provide.

Each sales office (42, 44) and distribution center (12) of the transport company receives the information provided by the integrated logistics management server (50) through the wireless Internet using the web or PDA, and based on this information To establish a plan for carrying out logistics operations, such as incoming and outgoing goods, and to provide the integrated logistics management server 50 again the results of each logistics activity using the Web or PDA.

The integrated logistics management server 50 provides the delivery, return information of the transport company or the goods receipt and departure information of the distribution center 12 generated in the course of performing the logistics business, provides goods tracking customers with cargo tracking information, and requesting delivery company Provides inventory information.

In addition, after the transportation is completed, the transporter may process the industrial affairs between the transporter's head office and the sales office through the transport performance information of the sales office provided by the integrated logistics management server 50.

3 is a view showing the configuration of an integrated logistics management system for providing a four-way logistics service according to an embodiment of the present invention.

Referring to this, the integrated logistics management server 50, the order management unit 52, house / delivery management unit 54, inventory management unit 56, performance management unit 58, settlement management unit 60, It consists of a CRM management unit 62.

In more detail, the order management unit 52 is configured in the integrated logistics management server 50 to manage the order information requested by the logistics service consumers such as shopping malls or manufacturers on the web to select a reasonable logistics service provider.

In addition, the house / delivery management unit 54 is configured in the integrated logistics management server 50 so that the transport company can perform the logistics, such as collection, delivery according to the delivery request information of the logistics service users, delivery request information Bars and delivery management of the sales offices in the supply chain by analyzing the house and shipping location of the bar, the house / delivery management unit 54 through which offices are to be collected, and through which offices or distribution centers to plan the delivery And manage the degree of work performed according to the plan.

On the other hand, the inventory management unit 60 is configured in the integrated logistics management server 50 to manage the worker and the managed goods in the warehouse company, according to the delivery request information for the managed goods goods received, Picking, delivery Establish a plan for performing warehouse operations, collect, register and inquire business performance information.

In addition, the performance management unit 56 is configured in the integrated logistics management server 50 to manage the performance by vehicle, by customer, by sales office, by product for the details completed after the completion of transportation.

In addition, the settlement management unit 58 is configured in the integrated logistics management server 50 to process the settlement between the logistics company headquarters and the sales office according to the storage capacity and delivery performance for each office.

The CRM management unit 62 is configured in the integrated logistics management server 50 to analyze the propensity of the order of the customer, and analyze the number of home / delivery, normal / return, the number of return by type, etc. for each office.

In addition, the order management unit 52 supports order registration using a file or an electronic document as well as a simple input in order to quickly convert the purchase or order information into the delivery request information.

Preferably, the house / delivery management unit 54 and the inventory management unit 60 provides a more accurate real-time cargo tracking service to the user through the rapid delivery information, shipment information update using a mobile terminal such as a mobile phone and PDA .

With reference to the accompanying drawings, the function and operation of the integrated logistics management system for providing a four-way logistics service according to an embodiment of the present invention of the above configuration will be described in detail.

Figure 4 is a flow chart showing the signal flow of the integrated logistics management system for providing a four-way logistics service according to an embodiment of the present invention.

First, a plurality of logistics service providers are connected to the integrated logistics management server 50 to register information such as personal information, company information, available service range, transport cargo information, etc., DB is made, a number of logistics service users The most reasonable logistics service provider is selected from among a plurality of logistics service providers to entrust the logistics business (step 1: ST-1).

In this case, the logistics service provider may be selected based on the information of the logistics service provider that is automatically registered by requesting the integrated logistics management server 50 whether the logistics service demander does not directly select it.

Then, according to the delivery request information, the logistics service provider establishes a plan for logistics activities such as delivery, return, and shipment so that a plurality of logistics service providers can perform the logistics business (ST-2).

In this case as well, the logistics service providers may be commissioned by the integrated logistics management server 50 commissioned to establish a plan for logistics activities. Then, the integrated logistics management server 50 may establish a logistics freight plan of the logistics service providers in consideration of the traffic volume, the characteristics of the cargo, the delivery period, the logistics volume.

When the integrated logistics management server 50 establishes the logistics plan of the logistics service provider, the logistics planning establishment information is transmitted to the logistics service provider for confirmation, and if there is a correction, the revised data is provided. Receive DB

When a plan for logistics activity is established, the integrated logistics management server 50 performs logistics management through data transmission and reception with the logistics service providers according to the plan (step 3: ST-3).

In this case, the logistics service performance information is tracked and provided to the logistics service consumers according to the request of the logistics service consumers (step 4: ST-4).

The integrated logistics management server 50 determines whether the delivery goods delivered by the logistics service provider has arrived at the destination through the cargo tracking (step 5: ST-5), the cargo arrives at the destination and delivered to the recipient When the sixth step: ST-6, the integrated logistics management server 50 determines that the logistics business has been completed, so that the logistics service provider can settle the logistics service provider between the carrier headquarter and the sales office using the transport performance information of the sales office. (Step 7: ST-7).

On the other hand, the integrated logistics management system and method for providing a four-way logistics service according to an embodiment of the present invention is not limited to the above embodiments, but various modifications can be made without departing from the technical gist of the invention.

As described above, the integrated logistics management system and method for providing a four-way logistics service according to the present invention to facilitate the logistics between a plurality of logistics service consumers and a plurality of logistics service providers, customer management, orders It can support the computerized informatization of logistics operations such as management, transportation management, warehouse management, branch management, vehicle and driver management, settlement, etc., and web-based system that can provide ordering system and cargo tracking service suitable for e-commerce environment. As a logistics system, a logistics service consumer can expect to reduce logistics management costs by using the logistics process of the present invention, which reduces the logistics distribution stage and efficiently improves the logistics process through logistics co-operation. In addition, since it provides a logistics service by integrating several logistics companies, it is possible to expand the choice of logistics companies, and to expect more reliable logistics services through a larger logistics company. In addition, you can experience cutting-edge logistics services such as real-time freight tracking. In addition, logistics providers can secure logistics more stably than integrated operations through integrated logistics management, reduce the cost of building and maintain the system, and consequently improve logistics processes such as reducing tolerances and increasing loading rates. Can be.

Claims (8)

A plurality of logistics service consumer servers provided with a communication module for transmitting and receiving and converting data therein to request delivery of specific goods through an internet network and a wireless communication network; A plurality of logistics service provider servers which register information on service capabilities such as service range and delivery items, delivery capability, location, and delivery history through an internet network and a wireless communication network, and provide logistics services according to a delivery instruction; A web server and a WAP server are respectively provided therein, and according to the logistic service request signal from the logistic service demand server, a pre-registered optimal logistic service provider is selected, a logistics plan is established, and logistics management is performed according to the plan. By doing, the integrated logistics management system for providing a four-way logistics service, characterized in that consisting of an integrated logistics management server to perform the logistics service relay and its management centered on each sales office when the logistics service is completed. 2. The integrated logistics management server according to claim 1, further comprising: an order management system for consigning logistical services to the logistics service users on the web by selecting a reasonable logistics service provider; A house / shipping management unit for establishing a plan and collecting the results so that the carrier may perform logistics tasks such as collection and delivery according to the delivery request information; An inventory management unit for establishing a plan and collecting the results so that the warehouse company can perform logistics operations such as goods receipt, picking, and warehousing; A performance management unit for managing performance by vehicle, customer account, sales office, and product after completion of logistics work; A settlement management unit for processing settlement duties between the headquarter and the logistics company according to the performance of each sales office; Integrated logistics management system for providing a four-way logistics service characterized by consisting of a CRM management unit for analyzing the customer's order propensity, analysis of the number of home / delivery, normal / return, type of return by each office. In the integrated logistics management system that selects a service provider and manages the logistics between the service provider and the service provider for providing the fourth-party logistics service, Consigning a logistics service by selecting a most reasonable logistics service provider among a plurality of logistics service providers; A process for the logistics service provider to plan logistics activities such as delivery, return, and shipment so that a plurality of logistics service providers can perform logistics operations according to the delivery request information; If a plan for logistics activity is established, the integrated logistics management server performing logistics management through data transmission and reception with the logistics service providers according to the plan; Tracking the logistics service performance information according to the request of the logistics service demanders and providing the logistics service demanders to the logistics service demanders; Determining whether the delivery goods delivered by the integrated logistics management server have arrived at a destination through freight tracking; Delivering the cargo to the recipient upon arrival at the destination; When the cargo delivery is completed, it is determined that the logistics business is completed, the settlement process between the carrier headquarters and the sales office to the logistics service provider using the transport performance information of the sales office, the integration for providing a four-way logistics service Logistics Management Method. The method of claim 3, wherein the plurality of logistics service providers further include a process of registering information such as personal information, company information, available service range, and freight information on the integrated logistics management server and constructing a DB. Integrated logistics management method for providing logistics services. The logistics service provider of claim 3, wherein the logistics service provider does not select the service providers directly, but requests the selection to the integrated logistics management server to automatically select the service based on the information of the registered logistics service provider. Integrated logistics management method for providing four-way logistics services. The integrated logistics management method of claim 3, wherein the logistics service providers can request the integrated logistics management server to establish a plan for logistics activities. 7. The integrated logistics management method of claim 6, wherein the integrated logistics management server establishes a logistics freight plan based on the traffic volume, the characteristics of the freight, the delivery period, and the freight volume. The method of claim 7, further comprising: when the integrated logistics management server establishes a logistics plan of the logistics service provider, transmitting the logistics planning information to the logistics service provider; Confirming logistics planning information by the logistics service provider; If there is a correction, providing the correction data to the integrated logistics management server; Integrated logistics management method for providing a four-way logistics service, characterized in that the process consisting of a DB of the modified logistics establishment information authorized from the logistics service provider.