KR20020000603A - Business method for providing emergency situation messaging service using network and computer readable medium having stored thereon computer executable instruction for performing the method - Google Patents

Abstract

PURPOSE: A method and system for reporting emergency using a communication network are provided to notify the emergency only to a desired user, and to prevent the leakage of personal information. CONSTITUTION: If a user(30) accesses to a web server(60) of an emergency reporting service provider(20) to input information related to emergency, the provider(20) constructs a DB(70) for storing the input information. Then, the user(30) accesses to the web server(60) of the service provider(20) through a network(10) so as to report the emergency to receivers(40), and reports the emergency to the service provider(20). The service provider(20) receives the emergency of the user(30), and reports the emergency to the receivers(40).

Description

BUSINESS METHOD FOR PROVIDING EMERGENCY SITUATION MESSAGING SERVICE USING NETWORK AND COMPUTER READABLE MEDIUM HAVING STORED THEREON COMPUTER EXECUTABLE INSTRUCTION FOR PERFORMING THE METH }

The present invention relates to an emergency notification service business method using a communication network and a computer-readable recording medium containing a program capable of implementing the same. More particularly, the present invention relates to an emergency situation by accessing a web server of an emergency notification provider. When an emergency occurs to a user who inputs information, that is, a caller, the caller accesses the web server of the operator through a communication network to notify the operator of an emergency situation, and the operator sends the caller to a predetermined receiver according to the emergency situation. The present invention relates to an emergency notification service business method using a communication network, and a computer readable recording medium containing a program for implementing the same.

Generally, if you want to notify the person in charge of an urgent situation of physical damages, injuries and deaths due to various accidents, hospitalization, treatment, and deaths due to various accidents, it is based on the data remembered or retained by the sender. It was common to notify directly by telephone or telegraph.

However, the method of notifying the caller directly requires a lot of time and effort, and has a problem in that a loss of time cannot be dealt with quickly in an emergency situation.

In order to solve the above problems, using a voice mail system implemented in a conventional offline system, a member who subscribes to the system through a method for notifying an incoming call by phone, pager, and mobile phone or through a company that specializes in contact notification. The notification method has been introduced, but there are some problems with the above methods.

The method using the voice mailbox system is not able to contact other than the members who are subscribed to the system, and because the group is notified to the receivers grouped in a predetermined range, the recipients should not be notified, so the information of the related party is leaked. There is a problem.

The method of using the specialized contact notification agency has the inconvenience that the caller has to provide the contact information of the recipient in person or by wire, and there is a problem that the means for notifying the receiver by the agency is limited to a telephone or a mail.

In recent years, message delivery processing technologies such as the Unified Messaging System (UMS) available online have been developed, and the number of users of the Internet has exploded.

Therefore, efforts have been constantly made to develop a method for effectively notifying the receiver of an emergency situation of a sender by using an online message delivery processing technology, and the present invention has been devised based on this.

The technical problem to be achieved by the present invention is to notify the receiver if the above-mentioned off-line notification method is not a recipient subscribed to the system, the communication means for sending and receiving an emergency situation is limited, or grouped to a predetermined range In order to solve the problem of personal information leakage that is notified of the emergency situation to the recipient who should not be notified of the emergency situation in a batch, the emergency notification service business method using a communication network that can achieve this technical problem and the same An object of the present invention is to provide a computer-readable recording medium containing a program that can be implemented.

1 is a network configuration for explaining an embodiment of an emergency notification service business method using a communication network according to the present invention.

Figure 2 is a network diagram for explaining another embodiment of an emergency notification service business method using a communication network according to the present invention.

3A to 3E are exemplary embodiments of a database constructed on a web server by a notification service provider according to the present invention.

4 is a flowchart illustrating an embodiment of a process for a caller to input member information using a communication network according to the present invention.

5A is a diagram illustrating an embodiment of a web page for individual recipient information provided by a notification service provider according to the present invention.

5B illustrates an embodiment of a web page for recipient information for each group provided by a notification service provider according to the present invention.

6 is a diagram illustrating an embodiment of a web page for emergency situation related information provided by a notification service provider according to the present invention.

7 is a flowchart illustrating an embodiment of an emergency situation notification process between communication network actors according to the present invention.

<< Description of main part of drawing >>

10 ... Internet network 20 ... Notification service provider

30 ... caller 40 ... receiver

50.Partners and related companies 60 ... Servers

70 ... database

The emergency notification service business method using a communication network for achieving the object of the present invention, (a) the user accesses the web server of the emergency notification service provider via the communication network to the member information, emergency situation When the receiver inputs information selectively classified according to characteristics and information on service usage related to an emergency, the operator constructs information input by the user into a database linked to a web server; (b) the user accessing a web server of the emergency reporting service provider through a communication network to notify the recipient of an emergency situation, and notifying the emergency reporting service provider of the emergency situation; And (c) the emergency situation notification service provider receiving the emergency situation of the user and notifying the recipient of the emergency situation of the user through a communication network.

In this case, it is preferable that the receiver information of step (a) allows the user to selectively check an item according to an occurrence of an emergency and notify only a recipient corresponding to the selected item when the emergency occurs.

In addition, step (b) is the step of generating an emergency situation to the user; And notifying, by the user, an operator having a message delivery processing system by using a communication network that can use an emergency situation, wherein step (c) includes the operator storing the notification contents of the user on the web. step; Retrieving, by the operator, a receiver preset from the database according to the emergency situation of the user; Determining whether the recipient is a notificationable recipient, and if the recipient is a notificationable recipient, notifying the recipient of the emergency situation of the sender by using a message delivery processing system.

In this case, the service provider may directly or indirectly use the established database to provide various types or intangible products related to the emergency situation to the user through a communication network.

On the other hand, the information input to the information between the communication network subjects to provide information using a wired / wireless communication means, the wired / wireless communication means is wired Internet, wireless Internet, e-mail, wired telephone, wireless telephone, telegraph And it is preferable to utilize any one or more selected from the fax.

In addition, the database that the service provider establishes on the web includes a member information database including data fields of caller information and individual and group recipient information, an emergency database including emergency call origination data and a range of recipient data fields; Data fields of emergency related information database and recipient contacts and means of communication, including data processing of accident handling information, legal and accounting information, period communication information, funeral information, hospital information, financial institution information and press information It is desirable to build a communication information database that includes.

In addition, the database that the service provider establishes on the web is preferably configured to further include the affiliated organization and related company information database when the affiliated organization and related company are further included and connected as a network constituent.

On the other hand, the object of the present invention can be achieved by a computer-readable recording medium containing a program capable of performing an emergency notification service business using the communication network.

Hereinafter, the present invention will be described in detail with reference to examples, and detailed description will be made with reference to the accompanying drawings to help understand the present invention. However, embodiments according to the present invention can be modified in many different forms, and the scope of the present invention should not be construed as being limited to the embodiments described below. Embodiments of the present invention are provided to more completely explain the present invention to those skilled in the art.

1 is a network configuration for explaining an embodiment of an emergency notification service business method using a communication network according to the present invention.

As shown in FIG. 1, the notification service provider 20 includes a server 60 on which a database 70 is stored, which stores data for performing an emergency notification service, and is provided through the Internet 10. A connection between a user 30 (hereinafter referred to as a "sender") and a receiver 40 is made, and it is possible to perform an emergency situation notification service with each of these structural units using a communication network.

The caller 30 accesses a web page of the notification service provider 20 through a communication network, preferably, a wired / wireless internet network 10, and the member information requested by the notification service provider 20, Enter recipient information selectively classified according to the characteristics of the emergency situation and information on service usage related to the emergency situation.

Subsequently, the notification service provider 20 constructs the input information in a database 70 linked to the web server 60 so that the caller 30 can check the information on the web.

At this time, the database 70 is constructed including member information 71, emergency information 72, emergency information 73, and communication information 74.

In addition, the notification service provider 20 may provide information on an emergency situation or tangible / intangible goods built in the emergency situation related information 73.

On the other hand, when the caller 30 has an emergency, the notification service provider 20 notifies the emergency situation by using a communication network including the Internet network 10, and the notification service provider 20 connects to the Internet network. The emergency situation of the caller 30 is notified to the receiver 40 by using the included communication network.

Here, the communication network can be used as a communication means such as wired Internet, wireless Internet, electronic mail, wired telephone, wireless telephone, fax.

In addition, when the notification service provider 20 notifies the receiver 40 of the emergency situation, it is preferable to continuously notify until confirming whether the receiver 40 has been received.

Figure 2 is a network diagram for explaining another embodiment of an emergency notification service business method using a communication network according to the present invention.

As shown in FIG. 2, in the configuration diagram of FIG. 1, the affiliated organization and the related company 50 are further included in the Internet network 10 as a constituent of the network and connected to each other. There is only a difference in that the database 70 linked to the web server 60 further includes an affiliated agency and related company information 75.

That is, the network configuration diagram of FIG. 2 shows that the notification service provider 20 can closely cooperate with each other through a method such as strategic alliance or outsourcing with a professional service provider. It is merely an additional network diagram for explaining the description.

In this case, the affiliated agency and related company 50 may assist the business of the notification service provider 20 or provide a separate professional service, for example, an accident (emergency) processing agency, a legal / accounting service provider, a period of time. The communication service provider, funeral related companies, hospitals, financial institutions, media companies can be composed of a variety of related businesses, the notification service provider 20 is a variety of tangible and intangible products of the affiliated organizations and related companies (50) Builds a database of information on the web server 60.

In addition, the affiliated organization and the related company 50 provide the caller with information related to the emergency of the caller 30 notified by the notification service provider 20 or a tangible / intangible product online or offline.

3A to 3E are exemplary embodiments of a database construction diagram built on a web server by a notification service provider according to the present invention.

As shown in FIG. 3A to FIG. 3E, the database 70 built on the web server 60 by the notification service provider 20 includes a member information database 71, an emergency situation information database 72, and an emergency situation. It is constructed including a related information database 73 and a communication information database 74.

In this case, when the affiliated organization and the related company 50 are further included and connected to the Internet network 10 as a constituent of the network, the database 70 further includes an affiliated organization and related company information database 75. .

As shown in FIG. 3A, the member information database 71 is configured with data fields such as caller information 71a and recipient information 71b broken down by individual and group. As shown in FIG. 3B, when the notification of the emergency situation of the caller 30 is made to the receiver 40, the callees 72a and the emergency situation of the caller 30 are notified to the receiver 40. It is desirable to have a data field such as a receiver range 72b selectively classified by the sender 30 in the case.

In addition, the emergency-related information database 73, the accident (emergency) processing information (73a), legal and accounting information (73b), period communication information (73c), funeral related, as shown in FIG. Data field such as information 73d, hospital information 73e, financial institution information 73f, press information 73g, and the like, and the communication information database 74 is a receiver as shown in FIG. 3D. It is desirable to have a data field such as a contact point 74b and a communication means 74a using a message transfer processing medium.

In addition, the affiliated agency and related company information database 75 may include an accident (emergency) processing agency 75a, a legal and accounting service provider 75b, a telecommunications carrier 75c, and a funeral as shown in FIG. 3E. It is desirable to have data fields such as a related company 75d, a hospital 75e, a financial institution 75f, a media company 75g, and the like.

Here, the database 70 is a core technology area that can be differentiated from other providers by the notification service provider 20 that is established on the web, and is an information database for network constituents other than the information constructed in the database 70. It can also be built to include more.

4 is a flowchart illustrating an embodiment of a process for a caller to input member information using a communication network according to the present invention.

As shown in FIG. 4, the caller 30 inputs member information using a communication network, in which the caller 30 accesses a web page of the notification service provider 20 through the Internet network 10 ( S100); Determining whether the caller is a member by logging in (S105); A member registration step of creating personal information and recipient information required by the notification service provider 20 if the member is not a member in the member login (S110); Determining whether the member registration is normally registered (S115); If the member registration is not normal, returning to the member registration step (S110) (120); If the member registration is normal, the notification service provider 20 provides a service to the member (S125) and generates member information of personal information and recipient information (S130); Storing the member information in a database (70) and ending (S135); A member information modification step of performing personal information correction, recipient information addition, recipient information update, and recipient information deletion if the member is a member in the member login (S140); Determining whether the member information modification is normally corrected (S145); If it is not normal to correct the member information, returning to the member information modification step (S140) (S150); Generating the member information by processing the changed personal information and the recipient information if the member information modification is normal (S130); And storing the member information in the database 70 and terminating it (S135).

Here, the member information modification is a database management that can manage the information input by the function of the update item to correct the previously input information, the additional item to further input new information, and the delete item to remove the previously input information. It is preferred that the configuration be possible to reflect the possibility of personal change of the sender 30 and the receiver 40.

5A is a diagram illustrating an embodiment of a web page for individual recipient information provided by a notification service provider according to the present invention.

As shown in FIG. 5A, the sender 30 on the web page provided by the notification service provider 20 includes personal information management, password change, recipient information management, group recipient information, and individual recipient information. The member information management window 500 is activated, and if the individual recipient information 530 is selected in the member information management item 510, the information of the receiver 40 is implemented as a data sheet 570.

In this case, the data sheet 570 includes personal information, contact information, and an item 590 to be contacted in case of an emergency in which the sender 30 can selectively, update, add, and delete the caller 30. Is displayed.

Here, the item 590 to be contacted when the emergency occurs is displayed as physical damage, injury and death due to an accident, hospitalization, treatment and death or sudden accident, etc., and the caller 30 selectively checks the item. When the emergency situation occurs, only the emergency corresponding to the selected item can be notified to the corresponding recipient (40).

5B illustrates an embodiment of a web page for recipient information for each group provided by a notification service provider according to the present invention.

As shown in FIG. 5B, when the caller 30 selects the recipient information 520 for each group in the activated member information management window 500 of FIG. 5A, the group is displayed as family, relative, family member, friend, etc. The information of the star recipient is represented by the data sheet 540.

Herein, the data sheet 570 includes personal information, contact information, and an item 590 to be contacted in case of an emergency in which the sender 30 can selectively, newly update, add, and delete the group information. Is displayed.

In addition, the configuration and area for each item of the member information management window 500 may be set by the notification service provider 20 to a predetermined range.

6 is a diagram illustrating an embodiment of a web page for emergency situation related information provided by a notification service provider according to the present invention.

As shown in FIG. 6, the caller 30 activates an emergency situation related information window 600 on a web page provided by the notification service provider 20 and displays one of the emergency situation related information items 610. In the embodiment, the funeral related information item 620 is displayed.

Subsequently, when the caller 30 selects one of the funeral-related information items 620 (in this embodiment, the chapter's procedure), an information sheet 640 for the chapter's procedure is displayed so that the caller 30 is in an emergency situation. Provide the necessary information before and after.

7 is a flowchart illustrating an embodiment of an emergency situation notification process between communication network actors according to the present invention.

As shown in FIG. 7, the emergency situation notification process among the communication network constituents may include: generating an emergency situation to the caller 30 (S200); The caller 30 notifying a notification service provider 20 having a message delivery processing system (UMS: integrated messaging system in the present embodiment) using a communication network that can use an emergency situation (S210); Storing, by the notification service provider 20, the notification contents of the caller 30 on the web (S220); Searching, by the notification service provider 20, a preset receiver 40 in the database 70 according to the characteristics of the emergency situation of the sender 30 (S230); Determining whether the receiver 40 is a notification capable receiver 40 (S240); Terminating the notification when the receiver 40 is a non-noticeable receiver 40; When the receiver 40 is the notification receiver 40, the notification service provider 20 notifying the receiver 30 of the notification contents of the sender 30 by using a message delivery processing system (S260); And receiving and terminating the emergency situation of the caller 30 through the communication means available to the receiver 30 (S270).

In the present invention described above, while operating on a membership system, a certain membership fee is collected or a differential fee is charged according to the information provided, and profits generated while providing a professional service can also be expected as a revenue source of a business according to the present invention. .

Optimal embodiments of the present invention described above have been disclosed. Although specific terms have been used herein, they are used only for the purpose of describing the present invention and are not intended to limit the scope of the invention as defined in the claims or the claims.

According to the present invention, an emergency situation such as physical damage, injury and death due to an accident or hospitalization, treatment and death or sudden occurrence due to a disease occurs, and a person who wants to notify this by using an emergency situation notification service, is required for emergency notification By reducing the time and effort that is required, it is possible to quickly respond to an emergency situation and to prevent the leakage of personal information by notifying only the recipients selectively classified according to the characteristics of the emergency situation.

Claims (10)

In the emergency notification service business method using a communication network, (a) The user accesses the emergency notification service provider's web server through the telecommunication network to provide the member information required by the operator, recipient information selectively classified according to the characteristics of the emergency situation, and information on the use of the service related to the emergency situation. When the user enters, the operator builds the information input by the user into a database linked to the web server; (b) the user accessing a web server of the emergency reporting service provider through a communication network to notify the recipient of an emergency situation, and notifying the emergency reporting service provider of the emergency situation; And (c) the emergency notification service provider receiving the emergency situation of the user and notifying the receiver of the emergency situation of the user through a communication network; Situation Notification Service Business Method. The method of claim 1, Emergency information using the communication network, characterized in that the receiver information of step (a) allows the user to selectively check the item according to the occurrence of the emergency situation, to notify only the recipient corresponding to the selected item when the emergency situation occurs Situation Notification Service Business Method. The method of claim 1, Step (b) is a step of generating an emergency situation to the user; And And a step of notifying, by the user, a service provider having a message delivery processing system by using a communication network that can use the emergency situation. The method of claim 1, Step (c) includes the operator storing the notification contents of the user on the web; Retrieving, by the operator, a receiver preset from the database according to the emergency situation of the user; And Determining whether the receiver is a callable recipient, and if the receiver is a callable recipient, notifying the receiver of an emergency situation of the sender by using a message delivery processing system; an emergency situation using a communication network, comprising: Notification service business method. The method of claim 1, The operator provides the user with various types or intangible goods related to the emergency situation through the communication network by directly or indirectly processing and using the established database. . The method of claim 1, Information input through the communication network between the subject and the information providing emergency situation service using the communication network, characterized in that for using the communication means. The method of claim 6, The wired / wireless communication means is at least one selected from wired internet, wireless internet, e-mail, wired telephone, wireless telephone, telegraph, and fax. The method of claim 1, The database that the service provider establishes on the web includes a member information database including data fields of caller information and individual and group recipient information, an emergency database including emergency call contents and a range of recipient data fields, and incident handling. Communication including information fields of emergency information and data fields of recipient contacts and means of communication, including data fields of relevant information, legal and accounting information, period communication information, funeral information, hospital information, financial institution information and press information An emergency reporting service business method using a communication network, comprising: establishing an information database. The method of claim 8, The database that the service provider establishes on the web is an emergency situation using a communication network, wherein the affiliated organization and related company are further included as a network constituent and connected to the database. Notification service business method. A computer-readable recording medium containing a program for executing an emergency notification service business using the communication network of claim 1.