KR20010100190A - Calling service method using wire telephone terminal - Google Patents

Abstract

The present invention relates to a call service method using a landline telephone so that a service requester can be provided with a call service quickly, accurately and conveniently even by a landline telephone.

The method according to an aspect of the present invention is a landline telephone in which a call service relay system having a location database for a service requester's landline telephone, a public telephone network, and a call service provider registered as being able to provide a service is interconnected by an appropriate communication network. A call service method using: (a) constructing an address database for each landline telephone number; (b) confirming the call service request by the landline telephone by checking the calling telephone number when the call service request is made; (c) querying the address database to confirm the address associated with the landline telephone number of the call service requester which is the originating telephone number; and (d) querying the location database for the service provider to verify in step (c). And extracting a service provider registered as being capable of providing a call service and connecting a call with the call service requester.

Description

Call service method using landline phone {CALLING SERVICE METHOD USING WIRE TELEPHONE TERMINAL}

The present invention relates to a call service method using a wired telephone, and more particularly, to a call service method using a wired telephone to enable a service requester to be provided with a call service quickly, accurately and conveniently.

Tolerance, a part of the effort to find passengers in taxis, has been recognized as a goal to be avoided because it not only wastes fuel but also reduces driver efficiency.

On the other hand, in recent years, the mobile phone is widely spread among all citizens, since the mobile phone can track the approximate location by using a location based system when the power is turned on. The call taxi service system using this is being actively proposed. The present applicant has also applied for a call taxi service system applying the location-based system under the name "Call service method using a mobile communication network" with the patent application No. 2001, No. 64313 (filed date: Oct. 18, 2001). have.

In the above-described prior invention, when the call taxi service relay system registers the provision of the service through a wireless terminal from a call taxi driver who is a service provider, it requests the mobile phone number as a parameter to the mobile communication network and tracks the location thereof before the call. Register with your number. In addition, when the call taxi service relay system receives a call taxi service request from a passenger, the mobile phone number is also used as a parameter to track its location, and then to make a call connection with a service provider registered as being nearby, promptly, accurately and conveniently. Call taxi service can be provided.

However, the call taxi service method using the wired telephone does not have organic communication between the call taxi service system, which is a relay, and the call taxi driver, which is a service provider, and the service requester does not properly describe the current location. I have not been actively used for reasons that are difficult to understand the operating conditions.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned conventional problems, and provides a call service method using a wired telephone, which enables a service requester to be promptly, accurately and conveniently provided by a wired telephone. have.

Call service method using a landline telephone according to an aspect of the present invention for achieving the above object is a call service relay with a location database for the call requester registered as a service provider landline telephone, public telephone network and service provider CLAIMS 1. A call service method using a landline telephone, in which systems are interconnected by an appropriate communication network, comprising: (a) constructing an address database for each landline telephone number; (b) confirming the call service request by the landline telephone by checking the calling telephone number when the call service request is made; (c) querying the address database to confirm the address associated with the landline telephone number of the call service requester which is the originating telephone number; and (d) querying the location database for the service provider to verify in step (c). And extracting a service provider registered as being capable of providing a call service and connecting a call with the call service requester.

According to another aspect of the present invention, a call service method using a landline telephone includes a landline telephone of a service requester, a public telephone network, a mobile communication network having a location tracking function, and a call service having a location database for a call service provider registered as being able to provide a service. Claims [1] A call service method using a wired telephone, wherein a relay system is interconnected by an appropriate communication network, the method comprising: (a) checking a call service request by a wired telephone by checking an outgoing telephone number when a call service is requested; (b) receiving, by the call service requester, a mobile telephone number of a surrounding wireless terminal through a numeric key of a wired telephone; (c) transmitting the mobile telephone number input in step (b) to the mobile communication network, and confirming the location of the wireless terminal returned from the mobile communication network as an address of a call service requester; and (d) the service provider. Querying a location database for and extracting a service provider that is located around the call service requester's address and registered as being able to provide a call service, and then making a call connection with the call service requester.

According to another aspect of the present invention, a call service method using a landline telephone is registered as being capable of providing a service and a postal code database in which a requester's landline telephone, a public telephone network and a postal code and address information governed by the postal code are constructed. A call service method using a landline telephone in which a call service relay system having a location database for a call service provider is interconnected by an appropriate communication network, the method comprising: (a) verifying an outgoing telephone number when a call service request is made; Confirming that there is a call service request; (b) receiving a zip code for an address of a call service requester through a numeric key of a landline telephone; (c) querying the postal code database to confirm the address governed by the postal code input in step (b) as the address of the call service requester; and (d) querying the location database for the service provider. And extracting a service provider registered around the call service requester address identified in step (c) and registered as being able to provide a call service, and then making a call connection with the call service requester.

1 is a schematic view showing a call service system using a landline telephone of the present invention;

2 is a flowchart schematically showing a call service method using a landline telephone according to a first embodiment of the present invention;

3 is a flowchart schematically showing a call service method using a landline telephone according to a second embodiment of the present invention;

4 is a flowchart schematically illustrating a call service method using a wired telephone according to a third embodiment of the present invention.

Hereinafter, various embodiments of a call service method using a wired telephone according to the present invention will be described in detail with reference to the accompanying drawings. A call taxi service will be described as an example of a call service.

1 is a configuration diagram schematically showing a call service system using a landline telephone of the present invention. As shown in Figure 1, the entire call service system using a wired telephone of the present invention is largely a wired telephone 310, a public telephone network 300 for relaying communication through a wired telephone 310, a wireless terminal 100, The mobile communication network 200, the Internet 400, and the call taxi service relay system (hereinafter, simply referred to as a “relay system”) 500 for relaying communication through the wireless terminal 100 are properly connected to each other.

The wired telephone 310 refers to a telephone using a wire as a transmission medium for communication propagation, and functions as a communication terminal for a call taxi service requester (hereinafter, simply referred to as a "service requester") to request a call taxi service. The public telephone network 300 refers to a collection of voice-based public telephone networks connected worldwide, and includes both a commercial network and a state-owned network. The Internet 400 is a worldwide computer network system, which is a network of networks where a user can get information by accessing any other computer if he or she has permission to use it. The current Internet consists of servers scattered around the world, and each remote server is interconnected according to a communication protocol called TCP / IP.

The wireless terminal 100 is required to allow the service requester to determine his / her location in the relay system 500 when a call taxi service request is made using the wired telephone 310. In addition to the mobile phone, a PDA (Personal Digital Assistant) or wireless It may be a laptop computer equipped with a LAN. The wireless terminal 100 is also required for a call taxi service provider (hereinafter simply referred to as a "service provider") to register its call taxi service availability, i.e. tolerance and location.

The mobile communication network 200 includes a base station 210 for performing wireless communication with a plurality of wireless terminals 100 located within a predetermined service area, a base station controller 220 for controlling the base station 210, and a mobile switch 230. ), The network interlocking system 240 and the location tracking system 250 for interworking with the Internet 400 may be configured.

The base station 210 performs wireless communication with the wireless terminal 100 located in a predetermined service area, respectively, and the base station controller 220 controls the plurality of base stations 210.

The mobile switch 230 automatically connects to the network interlocking system 240 when the wireless terminal 100 selects a packet service option. Thereafter, when the wireless terminal 100 selects a receiving side IP address, that is, an IP address of the relay system 500, the network interworking system 240 transmits data to the IP address.

The location tracking system 250 identifies a location where the location tracking target wireless terminal 100 is located using the mobile phone number as a parameter, and provides the detected location data to the relay system 500. The location tracking system 250 collectively refers to a system and an additional application service using a technology capable of locating a person or an object anytime, anywhere, and has no communication function such as a system based on a mobile communication network and a GPS receiver. It can be divided into a system based on a handset. Currently, a cell-ID method based on a mobile communication network is used in Korea.

The relay system 500 may be composed of a system server 510, a management client program 520, and a real-time database (hereinafter, simply referred to as a “real-time DB”) 530. First, the real-time DB 530 includes a real-time storage DB for updating the service provider of the service provider and the current location value in real time or at any predetermined time, and in addition to all data necessary for the call service, for example, a service. Store the latitude and longitude data of the requester's landline telephone number and its associated address (first embodiment) / mobile phone number (second embodiment) / postal code and address (third embodiment) and address.

The system server 510 may again comprise a service requester gate server 511, a location tracking server 512, an ARS server 513, and a party connection server 514.

The location tracking server 512 uses the location tracking system 250 of the mobile communication network 200 to input the mobile phone number of the wireless terminal that the service requester inputs to the relay system 500 to inform the relay system 500 of the location as in the second embodiment. Responsible for sending to. The location tracking server 512 also converts the address associated with the service requester's landline telephone number into latitude and longitude data in the first embodiment to be described later, or the zip code and address input from the service requester as in the third embodiment. It is also responsible for converting latitude and longitude data.

The service requester gate server 511 is provided with an outgoing phone number by a C aller ID entification function to confirm whether the service requester has used a wired telephone or a wireless terminal, and checks the result of the location tracking server ( 512) is responsible for the function to send.

The ARS server 513 is responsible for a function of outputting to the service requester as needed in a state of storing various guides necessary for identifying the location information of the service requester by voice.

Finally, the party connection server 514 retrieves and transmits a list of service providers in the real-time DB 530 that have the same location value as the service requester or a predetermined condition, and transmits the service requester and service provider that match the conditions. Responsible for handling voice call connections. The party connection server 514 is also responsible for attempting to reconnect to the next service provider on the service provider list if the connected service provider is unable to provide the service.

On the other hand, the management client program 520 for managing the system is largely called caller tracking processing module 521, location tracking data processing module 522, local information processing module 523, ARS data processing module 524, real-time The storage DB processing module 525, the real time DB processing module 526, and the party connection processing module 527 may be included.

In the above-described configuration, the caller tracking processing module 521 exchanges data with the service requester gate server 511 and the location tracking server 512 for the wired telephone number or mobile phone number tracking processing of the service requester. The location data processing module 522 exchanges data with the location server 512 and the location tracking system 250 of the mobile communication network 200 for location tracking through the service requester's mobile phone number.

The local information processing module 523 exchanges data with the location tracking server 512 to obtain a location value of the wired telephone accessor. The ARS data processing module 524 exchanges data with the ARS server 513.

The real time DB processing module 526 updates the service provision of the service provider, performs location tracking processing in real time or at any predetermined time, and transmits the result data to the real time storage DB processing module 525 described later. The real-time storage DB processing module 525 updates the input / output processing of the real-time DB processing module 526 and service availability of the service provider to exchange data with the party connection processing module 527 which will be described later.

Finally, the party connection processing module 527 exchanges data with the party connection server 514 to arrange a call connection between the service requester and the service provider with matching conditions.

FIG. 2 is a flowchart schematically illustrating a call service method using a wired telephone according to a first embodiment of the present invention. The relay system 500 is mainly performed, and this is also performed in the embodiments of FIGS. 3 and 4. Let it be the same. In addition, in order to enable the present embodiment, the relay system 500 obtains the subscriber's telephone number of the public telephone network 300, that is, the original data having the landline telephone number and address from the public telephone network operator, and then converts the address into latitude and longitude data. After conversion, it should be stored in the real-time DB (530). Of course, the relay system 500 may improve the accuracy of the call taxi service by updating the real-time DB 530 when the address value is changed by receiving it from the public telephone network operator through an appropriate route.

In this state, when the service requester presses a pre-known representative telephone number of the relay system 500 using his own telephone, in step S100, the calling telephone number is checked to determine whether it is a landline telephone number or a mobile telephone number. If the outgoing telephone number is a landline telephone number (in the case of a mobile telephone number, it is disclosed in detail in the above-mentioned prior invention of the present applicant, and furthermore, the description is omitted because it is not intended to be dealt with in the present invention). The location information of the service requester registered in the real-time DB 530, that is, the latitude and longitude data, is retrieved through the wire telephone number.

Lastly, in step S120, the real-time DB 530 is searched, and the priority is determined by a predetermined condition after extracting a list of registered call service providers that are located around the location of the service requester previously searched and are able to provide a call taxi service. By establishing a call connection between the service provider and the service requester, a voice call is made between the parties.

3 is a flowchart schematically illustrating a call service method using a wired telephone according to a second embodiment of the present invention. As shown in FIG. 3, when the service requester presses a pre-known representative telephone number of the relay system 500 using his landline telephone, in step S200, the calling telephone number is checked by checking the outgoing telephone number. Check. In the case where the outgoing telephone number is a landline telephone number, in step S210, the real-time DB 530 is queried by the landline telephone number identified in the previous step S200 to determine whether or not the service requester first accesses the relay system 500. It is determined whether the customer has previously registered location information. As a result of the determination in step S210, in the case where the service requester is a first-time customer, in step S220, an action that the service requester needs to take through the ARS server 513, that is, the mobile telephone number of the wireless terminal possessed by the service requester, is determined. Instructs the user to input a numeric key to receive the mobile phone number of the wireless terminal. Of course, in this case, the power of the wireless terminal having the mobile telephone number must be turned on.

Next, in step S230 and S240 after receiving the current location information of the service requester by passing the mobile phone number input in the previous step S220 to the location tracking system 250 of the mobile communication network 200 real-time DB (530) Store with your landline number in.

Next, in step S250 to query the real-time DB (530) is located around the location of the service requester identified in step S240 and extracts a list of service providers registered as being able to provide a call taxi service priority according to a predetermined condition A voice call is established between the parties by establishing a call connection between the service provider and the service requester.

On the other hand, when the determination result in step S210, if the wired telephone number of the service requester is already registered, in step S260 after confirming the location information associated with the wired telephone number in the real-time DB (530) based on this step S250 Will be performed.

4 is a flowchart schematically illustrating a call service method using a wired telephone according to a fourth embodiment of the present invention. As shown in FIG. 4, when the service requester presses a pre-known representative telephone number of the relay system 500 using his own telephone, in step S300, the calling telephone number is checked to determine whether the telephone number is a telephone number or a mobile telephone number. Check. In the case where the outgoing telephone number is a landline telephone number, in step S310, the real-time DB 530 is inquired by the landline telephone number identified in the previous step S300 to determine whether or not the service requester first accesses the relay system 500. It is determined whether the customer has previously registered location information. As a result of the determination in step S310, when the service requester is a first-time customer, in step S320 and S330, the ARS server 513 determines the action to be taken by the service requester, that is, the postal code and address of the service requester. Manipulate the numeric keys in and instruct them to enter them, and receive them sequentially. Receiving the postal code at this step S330 and S340 allows the domestic postal code system to distinguish at least town / myeon / dong, and furthermore, several address units, large buildings, schools, hospitals and apartment complexes This is because the approximate location of the service requester can be estimated by being able to distinguish to the extent that it can be confirmed.

Next, in step S340 converts the zip code and address information received in the previous steps S320 and S330 into latitude, longitude data, and in step S350 converts the latitude and longitude data, together with the landline number, in real time DB (530). Store in Finally, in step S360, the real-time DB 530 is searched to locate the service requester identified in step S340, and the service provider extracts a list of registered service providers that can provide call taxi service, and the priority is determined according to a predetermined condition. By establishing a call connection between the service provider and the service requester, a voice call is made between the parties.

On the other hand, when the determination result in step S310, when the wired telephone number of the service requester is already registered, in step S370 after confirming the location information associated with the wired telephone number in the real-time DB (530) based on this step S360 Will be performed.

The call service method using the wireline telephone of the present invention is not limited to the above-described embodiment, and may be variously modified and implemented within the range allowed by the technical idea of the present invention. For example, in the above-described embodiment, the call taxi is provided as a service provided, but the present invention is not limited thereto, and may be a courier service or a quick service. The above-described first to third embodiments may be implemented independently. Although the description has been made as possible, the present invention is not limited thereto, and service requester information established by one embodiment may be mainly used, and service requester information established by the remaining embodiments may be used as an auxiliary.

According to the call service method using the landline telephone of the present invention as described above, there is an effect that a service requester can use a landline telephone so that a call service can be provided quickly, accurately and conveniently even by the landline telephone.

Claims (7)

A call service method using a landline telephone in which a call service relay system having a location database for a service requester's landline telephone, a public telephone network, and a call service provider registered as serviceable is established by an appropriate communication network. (a) establishing an address database for each landline telephone number; (b) confirming the call service request by the landline telephone by checking the calling telephone number when the call service request is made; (c) checking the address database to confirm an address associated with a landline telephone number of a call service requester which is the calling telephone number; (d) querying the location database for a service provider, extracting a service provider registered around the address identified in step (c) and registered as being able to provide a call service, and connecting the call service requester with a call; Call service method by a landline telephone, characterized in that made. The landline telephones of the service requester's landline telephone, public telephone network, mobile communication network with location tracking function, and call service relay system having a location database for call service providers registered as serviceable can be interconnected by an appropriate communication network. In the call service method used, (a) confirming a call service request by the landline telephone by checking an outgoing telephone number when a call service request is made; (b) receiving, by the call service requester, a mobile telephone number of a surrounding wireless terminal through a numeric key of a wired telephone; (c) transmitting the mobile telephone number input in step (b) to the mobile communication network, and confirming the location of the wireless terminal received from the mobile communication network as an address of a call service requester; and (d) querying a location database for the service provider, extracting a service provider that is located around the call service requester's address and registered as being able to provide a call service, and then making a call connection with the call service requester. By call service method. The method of claim 2, further comprising: establishing an address database in association with the call service requester's address, which is the identified originating telephone number, in the address database. In the future, when there is a call service request based on the landline telephone number established in the address database, the step (d) is performed immediately after confirming the address of the call service requester linked to the address database. By call service method. 4. The method of claim 3, further comprising the step of voice prompting the steps to be taken in step (b) before step (b). A call service relay system in which a landline telephone, a public telephone network of a service requester and a postal code and a postal code database in which address information governed by the postal code is constructed, and a location database for a call service provider registered as serviceable are suitable. In the call service method using a wired telephone that is interconnected by a communication network, (a) confirming a call service request by the landline telephone by checking an outgoing telephone number when a call service request is made; (b) receiving a zip code for an address of a call service requester through a numeric key of a landline telephone; (c) checking the postal code database and confirming the address controlled by the postal code input in step (b) as the address of the call service requester; and (d) querying a location database for the service provider, extracting a service provider registered around the call service requester address identified in step (c) and registered as being able to provide a call service, and then connecting the call service requester with a call; Call service method by a landline telephone comprising the step. The method of claim 5, wherein after the step (c), receiving address information on the address of the call service requester and constructing an address database in association with the wired telephone number of the call service requester, which is the confirmed originating telephone number ( c '), In the future, when there is a call service request based on the landline telephone number established in the address database, the step (d) is performed immediately after confirming the address of the call service requester linked to the address database. By call service method. 7. The method of claim 6, further comprising the step of voice guidance of steps to be taken in steps (b) and (c ') before step (b) and step (c'). Call service method by landline telephone.