KR20010084459A - System for processing vehicle events through network and method thereof - Google Patents

Abstract

PURPOSE: A system and method for processing a vehicle event through a network is provided to efficiently process an event related to vehicles by rapidly exchanging data between each constituent member which forms sorts of vehicle industrial circles. CONSTITUTION: Data for processing events related to vehicles are collected from a client and a processor. The data collected are analyzed and processed. After that, the data are provided to the processor related to the events related to vehicles. The processor processes the relevant event. In case that the client makes a request for managing the client's record of the vehicle, a plurality of data generated are collected. A record management list of the vehicle is made out. The list is provided to the client.

Description

Vehicle event processing system and method through network {SYSTEM FOR PROCESSING VEHICLE EVENTS THROUGH NETWORK AND METHOD THEREOF}

The present invention relates to a vehicle event processing system and a method through a network, and more particularly, to a system and a method for processing all events generated according to vehicle management through a network.

As the economy develops, the demand for vehicles is increasing. As a result, the era of nearly one person is being achieved recently. In general, a vehicle is sold to users through an agency or the like, and the user, that is, the owners of the vehicle, generates an event according to the driving of the vehicle, for example, vehicle inspection, replacement of parts, insurance processing by contact accident, replacement of vehicle accessories, fueling, etc. Depending on whether or not they are connected to the automotive industry, such as maintenance companies, auto parts companies, insurance companies, car suppliers, accessory suppliers, gas stations, etc., events are processed.

However, each of these vehicle industry groups separately manages various data generated according to the event processing, and thus has problems such as high cost and low efficiency according to various requirements (processing program, program management manpower, etc.) required for data processing.

Although the networks for vehicle cooperation are formed individually among the vehicle industry groups that handle related tasks, however, these networks are formed only in a limited number of members, so smooth data exchange is not possible even when all members are required to cooperate. It involves several problems, such as repeating the same task.

For example, the vehicle owner must manage the vehicle's various consumable parts replacement time, periodic inspection details, and pay the fine or insurance premium for the safe operation of the vehicle. It is not very easy to do. In addition, the parts and maintenance fees used by each maintenance company are different, and the information on each maintenance company is not known. Therefore, the owner of the vehicle selects a reliable maintenance company in the event of a contact accident or a request for vehicle maintenance. Not easy to do

In the case of a maintenance company, if a vehicle that has been requested for maintenance has been repaired by another maintenance company, the maintenance history of the vehicle is not known, so it is difficult to perform accurate and rapid maintenance of the vehicle. There is a problem that wastes time and errors because the method of sharing the parts information used for maintenance from the parts supplier at the time of billing of the vehicle is almost made by telephone or a personal visit.

In addition to these issues, vehicle suppliers, parts suppliers, and accessory suppliers sell their vehicles, parts, or accessories only to customers who have new customers or direct customers. However, marketing is not efficient because the sales network is extremely limited.

Therefore, the technical problem to be achieved by the present invention is to ensure that the data exchange between each member constituting the vehicle industry group is made to efficiently process the event related to the vehicle.

In particular, the technical problem to be achieved by the present invention is to ensure that the contact between the vehicle owner and the maintenance company in the vehicle maintenance is made quickly.

In addition, another technical problem to be achieved by the present invention is to ensure that the contact between the insurance company, the vehicle owner, and the maintenance company or parts company for insurance processing is made quickly and reliably.

In addition, another technical problem to be achieved by the present invention is to secure all the vehicle industry group as a vehicle or vehicle parts or vehicle accessories sales network to achieve more efficient marketing.

1 is a conceptual diagram of a vehicle event processing system through a network according to an embodiment of the present invention.

2 is a block diagram illustrating a structure of a vehicle event processing system through a network according to an embodiment of the present invention.

3A and 3B are exemplary views illustrating data stored in a database of a vehicle event processing system through a network according to an embodiment of the present invention.

4 is a diagram illustrating a control flow performed in a vehicle event processing system through a network according to an embodiment of the present invention.

5A and 5B are flowcharts sequentially illustrating a process of processing a vehicle maintenance event in a vehicle event processing system through a network according to an embodiment of the present invention.

6A and 6B are flowcharts sequentially illustrating a process of processing an insurance treatment event in a vehicle event processing system through a network according to an embodiment of the present invention.

7 is a flowchart illustrating a process of processing a sale event in a vehicle event processing system through a network according to an embodiment of the present invention.

Vehicle event processing method according to a feature of the present invention for achieving the technical problem, in the method for processing a vehicle event generated between the client (vehicle owner or network user) and the processing device of the vehicle industry over the network,

Collecting data for vehicle event processing from the client and the processing device; Analyzing and processing the collected data and providing the data to a processing device related to the vehicle event to cause the processing device to process the event.

On the other hand, when the client requests the history management for his vehicle, collects a plurality of data generated in accordance with the event processing for the vehicle from the processing apparatus of the vehicle industry group to create a history management list for the vehicle, The method may further include providing the history management list to the client.

According to another aspect of the present invention, there is provided a vehicle event processing method in a method of processing an event in which a vehicle and an article related to a vehicle are sold to a client in cooperation with a processing device of a vehicle industry group through a network.

Constructing a sales database by receiving data on the goods sold from the vehicle and a device for selling the goods related to the vehicle; Selling the goods to clients connecting through a network based on the sales database; Selecting a device located closest to the shipping address from among the processing devices when a shipping destination for delivering goods sold from the client is input; And providing delivery information including the sold item, a delivery address, and a delivery date to the selected processing device so that delivery of the sold item is made.

In this case, when the goods are sold through the processing apparatus of the vehicle industry group, the method may further include distributing a part of the sales amount according to the sold goods to the devices where the goods are sold, thereby securing a global sales network through the network. Can be.

Here, the processing device of the vehicle industry group may include a maintenance processing device, an insurance processing device, a vehicle supply processing device, a component supply processing device, a fueling processing device, and the vehicle event is generated between the client and the maintenance processing device. And a vehicle maintenance event, an insurance processing event generated between the client, the insurance processing device, and the maintenance processing device, and an article selling event generated between the client, the vehicle supply processing device, and the component supply processing device.

Vehicle event processing method according to another aspect of the present invention, in the method for processing a vehicle maintenance event performed between the client and the maintenance processing device via a network,

Providing the client with a maintenance processing device list for each maintenance field when the client requests a maintenance of the vehicle by accessing the network; When the client selects one maintenance processing device, providing the selected maintenance processing device with data including a vehicle number input from the client to perform maintenance on the vehicle; And when the maintenance completion message is provided from the maintenance processing device, transmitting the maintenance completion message to the client through a communication network.

Here, when the client requests the maintenance progress report for the vehicle that has requested the maintenance, the client further includes the step of receiving the image data of the vehicle to be maintained from the maintenance processing device to provide to the client, wherein the client is a maintenance company This makes it easy to check the status of the vehicle maintenance without visiting.

According to another aspect of the present invention, a vehicle event processing method includes a vehicle insurance processing event generated between a client, an insurance processing device, and a maintenance processing device through a network.

When the client applies for insurance processing for an accident vehicle through a network, providing vehicle number and accident history data to the insurance processing apparatus; And providing data to the insurance processing device when the data and the message indicating the repair status of the accident vehicle are transmitted from the maintenance processing device, and transmitting the repair completion message to the client.

If the maintenance details of the accident vehicle is provided from the maintenance processing unit, the bill for the maintenance details are prepared and provided to the insurance processing unit, the insurance payment for the maintenance processing unit further comprising the maintenance, Do not allow the processing unit to invoice separately.

Vehicle event processing system according to another aspect of the present invention, in the vehicle event processing system for the data exchange between the client and the processing device of the vehicle industry group through the network,

A database storing a plurality of data on vehicle events provided from a client and a processing device of the vehicle industry group through a network; And a processing module for exchanging data between the client and the processing device of the vehicle industry group, and processing a vehicle event generated between the client and the processing device of the vehicle industry group based on the data stored in the database. do.

The client and the processing apparatus include a client program module for exchanging data with each other in cooperation with the processing module, wherein the client program module processes the vehicle event by itself when the offline connection is not made with the processing module through the network. do. Here, it is preferable that the processing apparatus of the vehicle industry group includes a maintenance processing apparatus, an insurance processing apparatus, a vehicle supply processing apparatus, a component supply processing apparatus, and a lubrication processing apparatus.

A vehicle event processing system according to another aspect of the present invention is a system for processing a vehicle maintenance event performed between a client and a maintenance processing device through a network.

A merchant database storing data on a plurality of maintenance processing devices for each maintenance field; A maintenance management database that stores maintenance details including maintenance progresses generated according to the vehicle maintenance event processing; When the client requests maintenance of the vehicle, the client provides a list of maintenance processing devices for each maintenance field based on the data stored in the affiliate database, and if the maintenance details including the maintenance date and the vehicle number are input from the client, A maintenance management server for providing the maintenance details to the maintenance processing device selected by the client to perform maintenance on the vehicle; And a data transmission / reception server configured to receive data indicating a vehicle maintenance state from the maintenance processing device and transmit the data to the client, and transmit a maintenance completion message to the client when maintenance completion is reported from the maintenance processing device.

The data transmission / reception server transmits a maintenance completion message to the client through a wireless communication network so that the client can quickly know whether the maintenance is completed.

A vehicle event processing system according to another aspect of the present invention is a system for processing a vehicle insurance processing event performed between a client and an insurance processing apparatus and a maintenance processing apparatus via a network.

An insurance management server for providing insurance vehicle number and accident history data to be insured to the insurance processing apparatus when the client requests insurance processing for the accident vehicle; And an insurance management database in which the vehicle number to be processed and accident details data are stored, and vehicle maintenance state data provided from the maintenance processing device corresponding to the vehicle number is stored. Vehicle maintenance status data provided from the processing apparatus is provided to the insurance processing apparatus so that insurance processing of the vehicle maintained by the maintenance processing apparatus is performed. The data indicating the maintenance state is formed of image data of the vehicle, and thus the client can check the maintenance state of the vehicle without directly visiting the maintenance company.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

The vehicle event processing system through the network according to an embodiment of the present invention forms a network between the vehicle industry, for example, the vehicle owner, the maintenance company, the insurance company, the vehicle supplier, the parts supplier (including the vehicle accessory supplier), and the gas station. In this way, data exchange according to vehicle event processing can be efficiently performed.

A conceptual diagram of such a vehicle event processing system is shown in FIG. As shown in FIG. 1, various vehicle events generated for each vehicle industry group may be mediated to be processed for each industry group.

Looking at the events that occur in each vehicle industry, the owner of the vehicle may occur events such as vehicle maintenance, vehicle history management, insurance processing, etc. The insurance company has events such as insurance accident vehicle management, maintenance company management, premium payment management On the vehicle supplier side, events such as customer management, new car sales management, and vehicle service management may occur. In addition, events such as customer management, insurance vehicle maintenance management, maintenance technology training, parts price status, and payment can occur at the maintenance company side, and events such as sales history management, parts price management, insurance vehicle management, and parts inventory management at the parts company. May occur, and events such as customer management and oil price management may occur at the gas station side. The vehicle event here refers to a number of events occurring in relation to the vehicle and is not limited to the events described above.

As described above, various vehicle events generated for each vehicle industry group are processed more quickly and efficiently among related industry groups, and the vehicle event processing system according to the embodiment of the present invention processes the vehicle event as follows.

First, overall vehicle history management is performed for the vehicle owner's vehicle.

That is, at the request of the owner of the vehicle, a large amount of data is provided from a maintenance company, an insurance company, a gas station, and the like, so that vehicle history data such as the regular inspection time of the vehicle, replacement of consumable parts, insurance processing history, fueling history, and maintenance history can be obtained. By providing vehicle owners with more efficient management of their vehicles.

Second, make sure that vehicle maintenance is done quickly and accurately.

According to the maintenance characteristics of the vehicle, the vehicle owner is notified of the appropriate vehicle maintenance company, the vehicle maintenance reservation is processed instead, and image data such as photographs are provided so that the vehicle owner can know the maintenance status of the vehicle. In addition, the vehicle owner can be notified quickly by e-mail or wireless network of whether the vehicle has been overhauled.

Third, a network should be established between the insurance company, the maintenance company, and the parts company so that the insurance of the accident vehicle and the repair of the vehicle can be performed quickly.

In the event of a car accident, the insurance company will provide the details of the accident so that the insurance can be handled. After filling out the details of the claims made by the repair company's insurance vehicle repair, the insurance company will not provide a separate claim.

Fourth, sales of vehicles, vehicle parts, and vehicle accessories are made in each vehicle industry through a network.

Affiliates such as maintenance companies, insurance companies, parts suppliers and gas stations, allied to work for the sale of vehicle suppliers, for example vehicle dealerships, will enable vehicle suppliers to secure a global sales network. The revenue generated at this time should be split between vehicle suppliers, merchants and brokers.

In addition to sales of vehicles, the company cooperates with vehicle parts manufacturers and vehicle accessories companies to sell vehicle parts and vehicle accessories, and the sale of the sold goods is performed at each affiliated store instead of a separate delivery company, thereby reducing logistics costs.

Fifth, all information related to the vehicle is provided, and remote technology training is provided through the network.

For example, at the request of the vehicle owner, the vehicle provides various information necessary for vehicle management, such as vehicle parts value, new car information, used car information, vehicle management information, vehicle culture, insurance information, accident handling information, and stolen vehicle handling information. In addition, when a new vehicle is supplied, technical information about the new vehicle is provided to a maintenance company by receiving technical information of the vehicle from a vehicle supplier, so that mechanics can easily acquire skills.

Sixth, a network is formed between the financial industry (card companies, authentication centers, banks, etc.) and the vehicle industry so that payments generated by event processing of each vehicle industry are made.

That is, even if each vehicle industry group does not have a separate facility (credit card approval machine, etc.) necessary for payment, payment can be made through the financial industry group using payment data (new card number, etc.) provided from each vehicle industry group. do.

Seventh, it provides a variety of additional services, such as customer management and towing, travel repairs according to the vehicle sales.

Next, the structure and operation of the vehicle event processing system through the network having such characteristics will be described in more detail.

2 shows a structure of a vehicle event processing system via a network according to an embodiment of the present invention.

As shown in FIG. 2, a vehicle event processing system via a network according to an embodiment of the present invention includes a client 10, a maintenance processing device 20, an insurance processing device 30, and a vehicle supply processing device 40. ), A component supply processing device 50, a fueling device 60, and an intermediary device 80 connected to the client 10 and the plurality of devices 20 to 60 through the Internet 70. The device 80 is connected to the authentication center 90, the wireless communication network 100, and the telephone network (PSTN) 110 to which the business is affiliated.

The client 10 is a computer that allows the vehicle owner or the Internet user to access the intermediary device 80 through the Internet 70 and receive various data. In addition, the client 10 or the Internet user may be connected to the Internet 70. Other communication devices such as a TV having a connection function may be used.

The maintenance processing device 20 is a server operated by a maintenance company that performs vehicle maintenance, and exchanges data necessary for vehicle maintenance and data generated according to vehicle maintenance with the intermediary device 80 through the Internet 70. .

The insurance processing device 30 is a server operated by an insurance company. The insurance processing device 30 exchanges data necessary for vehicle insurance processing and data generated according to vehicle insurance processing with the intermediary device 80 through the Internet 70.

The vehicle supply processing apparatus 40 is a server operated by a vehicle supplier (for example, a vehicle manufacturer or a vehicle dealership). The vehicle supply processing apparatus 40 may store a plurality of data generated by vehicle sales and customer management through the Internet 70. Interchange with the intermediary device (80).

The parts supply processing device 50 is a server operated by a parts company supplying a vehicle part or an accessory company supplying a vehicle accessory. The parts supply processing device 50 displays data derived from the supply of parts such as parts or accessories used for a vehicle and a price. Exchange with the intermediary device (80).

The fueling apparatus 60 is a server operated by a company supplying fuel to a vehicle (gas station), and exchanges data generated according to vehicle fueling with an intermediary device 80 through the Internet 70.

The intermediary device 80 is connected to the client 10 and the plurality of processing devices 20 to 60 through the Internet 70 to collect and store various data generated according to vehicle event processing, and analyze the collected data. And process the data to the corresponding devices 20 to 60 to exchange data between the client 10 and the plurality of devices 20 to 60, and to the database module 81 and the processing module 82 for this purpose. Is done.

The database module 81 includes a member database 811, a merchant database 812, a vehicle management database 813, a maintenance management database 814, and insurance management, in which various data for processing a vehicle event are stored. A database 815, a sales database 816, a payment database 817, and a data database 818.

The member database 811 includes personal information of vehicle owners who have registered as members to receive vehicle management services of the intermediary device 80, for example, an ID and password of an individual for logging in, gender, age, and vehicle type. Vehicle number, address, e-mail address, telephone (including mobile terminal number), and fax number.

The merchant database 812 stores information about each company that has joined as an affiliate of the intermediary device 80 for each vehicle industry group, that is, a maintenance company, an insurance company, a vehicle supplier, a component supplier, and a gas station. An example of data stored in merchant database 812 is shown in FIG. 3A. As shown in FIG. 3A, in the case of a maintenance company, for example, an engine maintenance specialty, a tuning maintenance specialty, an audio maintenance specialty, and the like are categorized into maintenance specialty fields to facilitate a repair and maintenance area specialized for each maintenance company. Make sure you know. In addition, company information such as a business registration number and address may be stored for each affiliated store.In the case of an insurance company, information such as the type or condition of the vehicle insurance issued by each insurance company, and information about the owner of the vehicle insured may be stored. Can be.

The vehicle management database 813 shows vehicle history information for each vehicle owner who has registered as a member, and an exemplary diagram of data stored in the vehicle management database 813 is illustrated in FIG. 3B. As shown in FIG. 3B, information such as driving distance, maintenance history, maintenance company under maintenance, required amount of maintenance fee, insurance processing history, lubrication history, and date of replacement of parts are stored for each vehicle owner, and thus the history of the target vehicle. Ensure management takes place.

The maintenance management database 814 stores the maintenance progress status, the maintenance reservation date, and the like for each vehicle owner who requested the maintenance, and the insurance management database 815 includes a vehicle requesting insurance processing, for example, an accident. By car, information such as accident details, repair progress, insurance coverage, and premiums paid are stored.

The sales database 816 includes goods data sold, for example, vehicle data such as vehicle type and price provided by a vehicle supplier, and component data such as part type and price provided by a component company and a standard unit price of each component. In addition, accessory data such as a vehicle accessory type and a price provided by a vehicle accessory company are stored. In addition, the sales history (sold goods, price of goods, delivery information) according to the vehicle or parts or accessories sold are stored. The article here refers to all articles related to the vehicle, such as vehicles, vehicle parts and accessories, and vehicle insurance, but also includes articles not related to the vehicle (clothing, household goods, etc.).

The payment database 817 stores payment details generated due to vehicle maintenance, insurance premium payment, purchase of vehicles and parts, and the like, and also stores revenue generated by the sale of goods and allocation amounts allocated to each affiliated store. .

The data database 818 stores structural and maintenance technical data about newly manufactured vehicles, various training data on new maintenance technologies, and also includes vehicle parts values, new car information, used car information, insurance information, vehicle management information, A lot of information related to the vehicle, such as vehicle culture, road and vehicle management information, is stored.

Meanwhile, the processing module 82 processes vehicle events generated between the client 10 and the devices 20 to 60 operated by the plurality of vehicle industry groups based on the data stored in the database module 81. Site management server 821, vehicle management server 822, maintenance management server 823, insurance management server 824, sales management server 825, information providing server 826, payment server 817 and data A transmit / receive server 828.

The vehicle management server 822 performs history management such as regular inspection for the safe driving of the vehicle of the client 10 based on the data stored in the vehicle management database 813, and the maintenance management server 823 is a client ( In response to the vehicle maintenance request of 10), the client 10 is connected to the maintenance company, that is, the maintenance processing device 20, so that various data exchange accompanying the vehicle maintenance is performed.

The insurance management server 824 processes insurance work generated between the client 10, the insurance processing device 30 of the insurance company, and the maintenance processing device 20 of the maintenance company. Do this.

The sales management server 825 connects according to the vehicle information provided from the vehicle supply processing device 40 of the vehicle supplier, and the parts and accessory information provided from the component supply processing device 50 of the parts company or the vehicle accessory company. It sells a vehicle, vehicle parts, and vehicle accessories, etc., and also provides such information to the devices 20 to 40 of each affiliated store to sell goods through the affiliated store.

In addition, when the goods seller connects through the affiliated store and purchases the goods, the affiliated store may increase additional sales by allocating a part of the sales generated by the sale of the goods to the affiliated store.

The information providing server 826 performs training on vehicle maintenance technology and the like through the Internet 70 based on the data stored in the data database 818. Specifically, the information providing server 826 is performed to a maintenance company or a vehicle owner. do. In addition, it provides a variety of information necessary for vehicle management to the users to access.

The payment server 827 performs a function of paying maintenance fees and insurance fees associated with vehicle maintenance and insurance processing through the authentication center 90, and for this purpose, the payment server 827 is used in the financial industry (card companies, banks, etc.). Connected with server In addition, it performs a function of paying the sales price generated by vehicle sales, vehicle parts or accessory sales, and stores the data generated according to the payment function in the payment database 817.

The data transmission / reception server 828 performs a function as a mail server for transmitting and receiving e-mail. In addition, the data transmission / reception server 828 is connected to the wireless communication network 100 to transmit data to a mobile communication device such as a mobile phone or a calling device. ) To transmit data to the landline. Data transmitted and received through the data transmission / reception server 828 includes both text data, voice data, image data, and the like.

The intermediary device 80 and the devices 10 to 60 of each vehicle industry group connected through the Internet 70 have a built-in server-linked client program according to their characteristics. As software, it works in conjunction with the intermediary device 80 when online, and operates based on its own database when offline. When the data is changed from offline to online, the data interlocked with the intermediary device 80 is automatically downloaded to update the database itself.

The operation of the vehicle event processing system via the network according to the embodiment of the present invention having such a structure will be described.

4 shows a control flow performed in a vehicle event processing system through a network according to an embodiment of the present invention.

As shown in FIG. 4, when the client 10 and each of the processing apparatuses 20 to 60 drive a server-linked client program that is embedded therein, the broker 10 automatically provides a vehicle management service. It is connected to operate in conjunction with the intermediary device (80).

When the client 10 connected to the intermediary device 80 applies for membership to receive various vehicle management services, or each device 20 to 60 applies for subscription to a merchant for vehicle management services, the site operation server ( 821 receives member information or company information from client 10 or devices 20 to 60 to perform member or merchant registration processing to establish member and merchant database 811,812. In addition, the sales database 816 is constructed by receiving various data from each device during the merchant registration process (S10 to S13). That is, the vehicle data is received from the vehicle supply processing device 40 of the vehicle dealership, the parts or vehicle accessory data is provided from the component supply processing device 50 of the parts company or the vehicle accessory company, or the insurance processing device of the insurance company ( The sales database 816 is constructed by receiving insurance data sold from 30).

When the client 10 registered as a member requests vehicle maintenance, the maintenance management server 823 of the intermediary device 80 is intermediated so that the vehicle maintenance is performed through the maintenance processing device 20 registered as an affiliated store. (S14 to S15) If the insurance processing for the accident vehicle is requested, the insurance processing device 30, the maintenance processing device 20, and the component supply processing device 50, in which the insurance management server 824 is registered as a merchant, are requested. Through the mediation so that the repair and insurance processing for the accident vehicle is made (S16 ~ S17).

In addition, when the client 10 requests the vehicle history management for his vehicle, the vehicle management server 822 of the intermediate apparatus 80 prepares the history list of the vehicle according to the data provided from each device 20 to 60. To the client 10 (S18 to S19). That is, in response to the vehicle history management request, the intermediary device 80 is provided with, for example, the maintenance details of the vehicle from the maintenance processing device 20, receives the insurance processing details from the insurance processing device 30, and supplies the parts. The component details are provided from the apparatus 50, and the lubrication details are received from the lubrication processing apparatus 60, and are provided to the client 10 in the form shown in FIG. 3B. Therefore, even if the client 10 does not separately manage the history of the vehicle, it may be easily managed by receiving vehicle history data from the intermediary device 80 as necessary.

In addition, when the client 10 or each device 20, 30, 50, 60 requests the purchase of a vehicle or a part or a vehicle accessory (S20), the sales management server 825 is stored in the sales database 816. Based on the data, the vehicle sales process is performed (S21), the vehicle parts sales process is performed (S22), or the vehicle accessory sales process is performed (S23). On the other hand, the insurance subscription process for the vehicle sold at the time of the vehicle sales process can also be performed (S24).

Then, when the fueling processing device 60 requests fueling customer management, the vehicle management server 822 manages the customer of each fueling processing device 60 based on the data provided from the fueling processing device 60, and The customer's information is provided to the fueling processing device 60. Further, the fuel consumption of the fueling vehicle is calculated, and the fueling history management of the vehicle is performed and reflected in the subsequent vehicle history management (S25 to S26).

In addition, when the maintenance processing device 20 or the client 10 applies for training, the information providing server 826 of the intermediary device 80 is applied to a new maintenance technology or a new vehicle based on the data stored in the data database 818. Technical education, such as for the structure is performed via the Internet 70 (S27 to S280).

In the present embodiment, when the server-linked client program installed in the client 10 and the processing apparatuses 20 to 60 is driven, various vehicle event menus (member or member) that can be processed by the intermediary apparatus 80 as described above. Merchant registration, vehicle maintenance, insurance processing, vehicle history management, purchase of goods, fueling history management, distance education, etc.) is displayed, and when the user selects a vehicle event menu, the client 10 or the processing apparatus 20 to 60 Is automatically connected online with the intermediary device 80 to receive data corresponding to the selected vehicle event from the intermediary device 80, and maintains the offline state with the intermediary device 80 when the selected vehicle event processing is completed. .

However, although the client 10 and the processing apparatuses 20 to 60 may access the intermediary device 80 through the server-linked client program in this way, the client 10 and the processing devices 20 to 60 may access the intermediary device 80 through a web browser (explorer, Netscape, etc.). Various vehicle event menus provided from the intermediary device 80 may be selected to receive desired data.

Next, a process of processing representative vehicle events that may occur between vehicle industry groups in the event processing of the vehicle event processing system through the network according to the embodiment of the present invention performed as described above will be described in more detail.

First, a method of processing a vehicle maintenance event will be described. FIGS. 5A and 5B illustrate processes in which a vehicle maintenance event is processed in a vehicle event processing system through a network according to an embodiment of the present invention.

As shown in FIG. 5A, when an event such as a replacement of a vehicle part, maintenance, or repair occurs, and the client 10 is connected through the Internet 70, the maintenance management server 823 of the intermediary device 80 is a member. Requesting input of an ID or password determines whether a member is present (S100 to S110). The maintenance management server 823 determines whether a maintenance company that performs vehicle maintenance exclusively to the client 10 is searched by searching the member database 811 if the connected client 10 is a member. If is not set, the merchant database 812 is searched to provide a list of maintenance companies located within a predetermined distance from the address of the client 10 (S120 to S140). In this case, the client 10 may receive the current location of the vehicle and provide a list of maintenance companies in which the vehicle is located within a predetermined distance from the current location.

On the other hand, if a dedicated maintenance company is set to the client 10 provides the event or advertisement of the maintenance company (S150). In this case as well, the client 10 may provide a list of maintenance companies located in a nearby area instead of a dedicated maintenance company.

The maintenance field (engine maintenance, tuning maintenance, audio) performed by each maintenance company professionally based on the information of the maintenance company stored in the merchant database 812 to select a maintenance company of the client 10 more appropriately. Find maintenance and provide it with a list of maintenance companies.

In this way, when the client 10 selects a specific maintenance company according to the maintenance company list provided from the intermediary device 80 (S160), the maintenance management server 823 of the intermediary device 80 may have a maintenance date with the client 10. , The maintenance details such as the vehicle number, the vehicle failure state, etc. are stored in the maintenance management database 814, and the maintenance date and maintenance of the client 10 are performed by the maintenance processing device 20 of the selected maintenance company. Provide details (S160 to S190).

When the maintenance request device 20 of the maintenance company does not receive a maintenance request from the intermediary device 80 and the vehicle owner requests the maintenance directly, the maintenance processing device 20 searches the own database to determine whether the vehicle owner who requested the maintenance is its own member. Next, if it is not its own member, the mediation apparatus 80 inquires whether it is a member (S200-S230).

The intermediary device 80 searches the member database 811 according to the vehicle owner information provided from the maintenance processing device 20 and provides the result to the maintenance processing device 20 (S240), and the maintenance processing device 20 If the vehicle owner who requested the maintenance is not a member of the intermediary device 80, the vehicle owner stores the information of the vehicle owner in its own database and provides the intermediary device 80 (S250 to S260). 80 registers as a new member the owner of the vehicle directly requested to the maintenance company (S270).

On the other hand, as shown in the accompanying FIG. 5B, the maintenance processing device 20 is a vehicle owner who receives a request for maintenance from the intermediary device 80, or directly requested the maintenance is its own member or member of the intermediary device 80 Carry out maintenance on the vehicle by referring to the vehicle information (vehicle number, maintenance date, maintenance history, past maintenance history, etc.) provided from its own database or intermediary device 80, and check the vehicle maintenance status Report to the device 80 (S280).

As described above, when vehicle maintenance status report is requested from the client 10 in a state where vehicle maintenance is performed through the intermediary device 80, the maintenance management server 823 of the intermediary device 80 performs the maintenance processing device 20. It receives the maintenance progress from the image data to provide to the client (10). That is, the maintenance company photographs the maintenance vehicle using a digital still camera or the like so that the vehicle owner can know the vehicle maintenance situation more clearly, and the photographed image data is transferred to the intermediary device 80 through the maintenance processing device 20. Transmit (S290 to S310). Accordingly, the vehicle owner of the client 10 can easily and quickly check the maintenance progress of his vehicle without going directly to the vehicle maintenance company.

On the other hand, when the maintenance of the vehicle is completed, the maintenance processing device 20 reports the completion of maintenance to the intermediary device 80, at this time, reports the vehicle maintenance details (repaired or replaced parts and maintenance history, maintenance fees, etc.) together. (S320 to S330). Accordingly, the maintenance management server 823 of the intermediate apparatus 80 reports to the client 10 that the maintenance of the vehicle is completed through the data transmission and reception server 828 (S340). The data transmission / reception server 828 transmits a completion message to the owner's mobile phone or a wireless pager through the wireless communication network 100, or transmits a maintenance completion message to a wired phone or a fax through the telephone network 110 (S350). Thus, the vehicle owner can quickly and easily know whether the maintenance of his vehicle is complete.

The maintenance management server 823 stores the maintenance history in the member database 811 to manage the history of the vehicle so that the client 10 may be provided to the client 10 when the client 10 requests the vehicle history management. .

When the maintenance is completed, the maintenance management server 823 of the intermediary device 80 provides the maintenance details to the client 10 and at the same time requests the payment of the maintenance fee (S360 to S370). As a payment method, various methods such as a card payment method, a bank transfer method, and an electronic money payment method may be used. For example, when a card number for card payment is input from the client 10, the payment server 827 of the intermediary device 80 transmits the card number to the authentication center 90 to approve the use of the card to receive a maintenance fee. After the payment is made, the payment details are stored in the payment database 817 (S380 to S390). And after limiting a part of the maintenance fee as a fee, the rest is deposited into the account of the corresponding maintenance company (S400).

As described above, as the vehicle maintenance event requested from the client 10 is processed through the intermediary device 80, the vehicle owner can easily and quickly check the maintenance processing status and whether the maintenance is completed, Maintenance fee payment can be performed without using a separate payment method, the cost for payment is reduced.

Next, a method of processing an insurance processing event for an accident vehicle will be described. FIGS. 6A and 6B illustrate processes of processing an insurance processing event in a vehicle event processing system through a network according to an embodiment of the present invention. It is.

As shown in FIG. 6A, when a contact accident or the like occurs and the client 10 requests insurance processing, the insurance management server 824 of the intermediary device 80 searches for the member database 811 and searches for the client. After the insurance company has found a subscription, insurance processing is requested to the insurance processing device 30 of the insurance company (S500 to S510).

When image data such as an accident scene photograph and a statement with a police officer or an accident party are provided from the client 10, the insurance management server 824 of the intermediary device 80 receives the corresponding data. Provided to the insurance processing device 30 and accordingly the insurance processing device 30 receives the insurance accident processing (S520).

In addition, the intermediary device 80 requests the repair of the accident vehicle to a set maintenance company of the insurance company, or provides a list of maintenance companies to the client in the same manner as the vehicle maintenance described above, so that the client 10 selects the accident vehicle to the maintenance company. Ask for repairs. At this time, the insurance company may directly request the repair of the accident vehicle to the maintenance company without intermediation of the intermediary device 80 (S530).

Then, when the accident vehicle is received by the maintenance company, the maintenance processing device 20 photographs the accident vehicle so as to know the damage degree of the accident vehicle and transmits the corresponding image data to the intermediary device 80 through the Internet 70. (S540), the insurance management server 824 of the intermediary device 80 insures the accident data (the data of the accident scene photograph provided by the client, the accident vehicle photograph provided from the maintenance company, etc.) for the accident vehicle requested for insurance processing. Stored in the management database 815. When the insurance processing device 30 requests information on the vehicle, the insurance processing device 30 provides data on the accident vehicle stored in the insurance management database 815 (S550 to S570). Therefore, the insurance company can easily know the damage degree of the accident vehicle without directly visiting the maintenance company to check the accident vehicle, and the insurance processing device 30 does not need to input information of the accident vehicle separately from the intermediary device 80. It is possible to build its own database according to the data provided (S580).

When the accident vehicle repair is received, as shown in the accompanying FIG. 6B, the maintenance company may request the parts supplier for the accident vehicle, in which case the parts supplier may request for the accident vehicle through the intermediary device 80. Information may be provided. The insurance management server 824 of the intermediary device 80 searches the member database 811 and the insurance management database 815 based on the accident vehicle owner or the vehicle number provided from the component supply processing device 50 to determine the accident. Information of the vehicle is provided to the component supply processing apparatus 50 (S590 to S610). Accordingly, the parts supply processing device 50 can easily know the information about the accident vehicle, and after supplying the parts to the maintenance company, request the parts fee and bills to the intermediary device 80 to supply the parts details and invoices. (S620).

On the other hand, the maintenance company repairs the accident vehicle using the parts supplied from the parts supplier, and when the vehicle repair is completed, the maintenance processing device 20 transfers the image data such as a picture of the completed vehicle to the intermediary device 80. Report the completion of the repair to provide (S630 ~ S640), and together with the maintenance details and bills to claim the maintenance fee (S650).

At this time, the maintenance processing device 20 downloads and processes the parts details provided by the parts supply processing device 50 through the intermediary device 80, thereby easily maintaining the maintenance details without separately inputting the parts purchase details. It can create and prevent errors that occur during data exchange. In addition, since the intermediary device 80 may receive a standard unit price data of parts supplied from each component company to make a maintenance estimate, it is possible to increase the reliability of the maintenance company by providing maintenance services of the same price nationwide.

And if the insurance billing is difficult or cumbersome, the maintenance company can request the agency to write insurance bills, the insurance management server 824 of the mediation device 80 from the maintenance processing device 20 An insurance claim is prepared and provided to the insurance processing device 30 according to the maintenance details provided. Therefore, the maintenance company does not require a separate manpower for preparing the insurance bill, and also can reduce the time and cost required to prepare the insurance bill, because the invoice can be prepared without paying expensive agents. .

When the insurance processing device 30 is provided with the repair vehicle's completion of the accident vehicle maintenance photograph, the maintenance history, and the insurance bill or the component company's invoice from the intermediary device 80 (S660), maintenance of the accident vehicle does not need to be visited separately. After checking the status, when the completion of the maintenance is confirmed, the maintenance fee is paid to the maintenance company based on the maintenance history and the insurance invoice, the parts fee is paid to the parts company, and then the processing result is provided to the intermediary device 80 ( S670). Therefore, the intermediary device 80 reports the payment processing result to the maintenance processing device 20 and the component supply processing device 50 according to the processing result provided from the insurance processing device 30, and the insurance processing history of the accident vehicle. The data is stored in the member database 811 so that the history management of the vehicle is performed afterwards (S680 to S690).

As data is exchanged between the insurance processing device 30, the maintenance processing device 20, and the component supply processing device 50 as described above, the operation of separately inputting data from each processing device 20, 30, 50 is performed. It is not required and the repair and insurance of the accident vehicle is quick.

Next, a method of processing a sales event will be described. FIG. 7 illustrates a process of processing a sales event in a vehicle event processing system through a network according to an embodiment of the present invention.

As shown in FIG. 7, when the client 10 connects to request the purchase of goods, the sales management server 825 of the mediation apparatus 80 sells based on the data stored in the sales database 816. A list of items such as a vehicle list, a vehicle parts list, and a vehicle accessory list is provided (S700 to S710).

If the client 10 selects one item from the list of items provided, the sales management server 825 enters into a sales contract for the selected item (S720 to S730), and pays according to the card number input from the client 10. The server 827 pays for the goods purchased through the authentication center 90. In addition to card payment, various payment methods such as electronic money payment may be used.

If the client 10 inputs a delivery address and a delivery date to deliver the purchased item, the sales management server 825 searches the affiliate database 812 to find the nearest affiliated store by the purchased item, and to the corresponding affiliate store. Provide delivery information (S740 to S760). For example, if the purchased item is a vehicle, the client 10 finds a vehicle supplier located closest to the delivery address among the vehicle suppliers, and then uses the vehicle supply processing device 40 of the vehicle supplier to the client 10. ) Provides the entered shipping information (delivery items, shipping address and delivery date). If the merchandise is a vehicle part, the delivery information is provided to the parts supplier closest to the destination. If the merchandise is a vehicle accessory, the delivery information is provided to the accessory supplier closest to the destination.

According to the delivery information, the affiliated stores the goods purchased by the client 10, that is, the vehicle or the vehicle parts or the vehicle accessories to the delivery destination, and reports the completion of delivery to the intermediary device 80 (S770). Accordingly, the sales management server 825 of the intermediary device 80 reports the completion of delivery to the client 10 who purchased the goods through the data transmission / reception server 828, and delivers a partial amount of the sold goods. It is assigned to the merchant's shipping fee and stored in the payment database 817 to be input to the account of the merchant afterwards. Therefore, sales are made without going through a separate logistics delivery company, and since a nationwide delivery network can be secured through the affiliated store, prompt delivery of the sold goods is made.

On the other hand, the purchaser can purchase the goods through the affiliated store, etc. without being connected to the intermediary device 80, in this case, the processing devices 20 to 60 of each affiliated store is connected to the intermediary device 80 to purchase the goods or When the data relating to the sale of the goods is provided to the intermediary device 80, the intermediary device 80 distributes a part of the sales for the sale of the goods to the corresponding merchants. Accordingly, since each affiliate can make a separate sale, it can secure a global sales network through each affiliate. In addition to the sale of such goods, the intermediary device 80 may perform the insurance of the insurance company on behalf of.

In addition to the events described above, the intermediary device 80 can process inventory management events of vehicle suppliers, parts companies and accessory companies according to the product data and sales history stored in the sales database 816, and process oiling The vehicle owner's oiling history can be processed according to the data provided from the device 60, and various services such as business trip repair and towing can be provided to the client 10.

On the other hand, the vehicle industry group according to the embodiment of the present invention is not limited to the maintenance company, parts supplier, insurance company, vehicle supplier, gas station described above.

Although this invention has been described with reference to the most practical and preferred embodiments, the invention is not limited to the embodiments disclosed above, but also includes various modifications and equivalents within the scope of the following claims.

As described above, as a multi-network is formed between vehicle industry groups instead of a one-to-one network through an intermediary device, data exchange is efficiently performed between vehicle owners, maintenance companies, insurance companies, vehicle suppliers, component suppliers, and gas stations. Therefore, the same data can be shared through the intermediary device without separately inputting or processing data generated according to the same event processing in each vehicle industry.

Accordingly, the effects provided in the vehicle event processing system through the network according to the present invention are as follows.

1) The vehicle owner can receive the vehicle history management data through the intermediary device without performing the vehicle history management separately. 2) The vehicle owner can check the maintenance status of the vehicle without visiting the vehicle at the time of request for maintenance. It is easy to know the details of insurance processing such as the maintenance fee required for the insurance processing, 3) select a reliable maintenance company, and 4) use any device that can access the Internet anytime, anywhere (mobile communication terminal, portable computer, etc.). Therefore, since a variety of information can be obtained from the intermediary device, it is possible to appropriately respond to an accident occurrence.

5) Maintenance companies can easily obtain customers, and do not have to prepare separate bills for insurance repair vehicles, thus reducing the cost of billing. 6) Unit price By providing data and requesting a maintenance estimate, we can provide reliable maintenance services to our customers. 7) The cost and time required for entering additional data can be provided as the data generated by vehicle maintenance can be provided through the intermediary device. 8) It is possible to easily know the past maintenance history of customers through the intermediary device, so that the vehicle maintenance can be performed more accurately and quickly.

9) Insurance companies can easily check the degree of car damage and repair status without directly checking the accident vehicle according to the image data provided through the intermediary device. 10) It is necessary to input data generated during insurance processing separately. none.

11) Vehicle suppliers, parts companies, and accessory companies can sell goods through merchants of the intermediary device, thus establishing a global sales network through the Internet. 12) Using merchants of the intermediary device without using a separate delivery company. In order to deliver the goods to reduce the cost of delivery, and merchants can also increase the sales by delivery.

Claims (17)

In the method for processing a vehicle event generated between the client and the processing unit of the vehicle industry through the network, Collecting data for vehicle event processing from the client and the processing device; Analyzing and processing the collected data and providing the data to a processing device related to the vehicle event so that the processing device processes the event. Vehicle event processing method comprising. The method of claim 1, When the client requests history management for his vehicle, a plurality of data generated according to event processing for the vehicle is collected from a processing apparatus of the vehicle industry group, and a history management list for the vehicle is created, and the history Providing a management list to the client. In a method of processing an event of selling a vehicle and goods related to the vehicle to a client in cooperation with a processing device of the vehicle industry group through a network, Constructing a sales database by receiving data on the goods sold from the vehicle and a device for selling the goods related to the vehicle; Selling the goods to clients connecting through a network based on the sales database; Selecting a device located closest to the shipping address from among the processing devices when a shipping destination for delivering goods sold from the client is input; And Providing delivery information including the sold goods, a delivery place, and a delivery date to the selected processing device so that delivery of the sold goods is made; Vehicle event processing method comprising a. The method of claim 3, And distributing a part of the sales amount according to the sold item to a device in which the item is sold, when the item is sold through the processing device of the vehicle industry group. The method according to claim 1 or 3, The processing apparatus of the vehicle industry group includes a maintenance processing apparatus, an insurance processing apparatus, a vehicle supply processing apparatus, a component supply processing apparatus, and a fueling processing apparatus. The method of claim 5, wherein the vehicle event A vehicle maintenance event occurring between the client and the maintenance processing unit, An insurance processing event occurring between the client, the insurance processing device, and the maintenance processing device, And a goods sale event occurring between the client, the vehicle supply processing device, and the component supply processing device. In a method of handling a vehicle maintenance event performed between a client and a maintenance processing device through a network, Providing the client with a maintenance processing device list for each maintenance field when the client requests a maintenance of the vehicle by accessing the network; When the client selects one maintenance processing device, providing the selected maintenance processing device with data including a vehicle number input from the client to perform maintenance on the vehicle; And Transmitting a maintenance completion message to the client through a communication network when a maintenance completion message is provided from the maintenance processing device. Vehicle event processing method comprising a. The method of claim 7, wherein When the client requests the maintenance progress report for the vehicle that has requested the maintenance, receiving the image data of the vehicle being maintained from the maintenance processing device to provide to the client Vehicle event processing method comprising a. In a method for processing a vehicle insurance processing event occurring between a client and an insurance processing unit and a maintenance processing unit through a network, When the client applies for insurance processing for an accident vehicle through a network, providing vehicle number and accident history data to the insurance processing apparatus; And Providing data to the insurance processing device when the data and the message indicating the repair status of the accident vehicle are transmitted from the maintenance processing device, and transmitting the repair completion message to the client; Vehicle event processing method comprising a. The method of claim 9, If the maintenance details of the accident vehicle is provided from the maintenance processing unit, the invoice for the maintenance details is prepared and provided to the insurance processing unit, so that the insurance settlement for the maintenance processing unit is made. Vehicle event processing method further comprising. In a vehicle event processing system for exchanging data between a client and a processing device of the vehicle industry through a network, A database storing a plurality of data on vehicle events provided from a client and a processing device of the vehicle industry group through a network; A processing module for exchanging data between the client and the processing device of the vehicle industry group, and processing a vehicle event generated between the client and the processing device of the vehicle industry group based on the data stored in the database. Vehicle event processing system comprising a. The method of claim 11, The client and the processing apparatus include a client program module for exchanging data with each other in association with the processing module, wherein the client program module processes the vehicle event by itself when not connected to the processing module through the network. Vehicle event processing system. The method of claim 12, The processing apparatus of the vehicle industry group includes a maintenance processing apparatus, an insurance processing apparatus, a vehicle supply processing apparatus, a component supply processing apparatus, and a fueling processing apparatus. In a system that processes vehicle maintenance events performed between a client and a maintenance processing unit over a network, A merchant database storing data on a plurality of maintenance processing devices for each maintenance field; A maintenance management database that stores maintenance details including maintenance progresses generated according to the vehicle maintenance event processing; When the client requests maintenance of the vehicle, the client provides a list of maintenance processing devices for each maintenance field based on the data stored in the affiliate database, and if the maintenance details including the maintenance date and the vehicle number are input from the client, A maintenance management server for providing the maintenance details to the maintenance processing device selected by the client to perform maintenance on the vehicle; The data transmission / reception server receives data indicating a vehicle maintenance state from the maintenance processing device and transmits the data to the client, and transmits a maintenance completion message to the client when maintenance completion is reported from the maintenance processing device. Vehicle event processing system comprising a. The method of claim 14, And the data transmission / reception server transmits a maintenance completion message to the client via a wireless communication network. In a system that processes a vehicle insurance processing event performed between a client and an insurance processing unit and a maintenance processing unit through a network, An insurance management server for providing insurance vehicle number and accident history data to be insured to the insurance processing apparatus when the client requests insurance processing for the accident vehicle; An insurance management database in which the vehicle number to be processed and accident details data are stored, and vehicle maintenance state data provided from the maintenance processing device corresponding to the vehicle number is stored; Including, And the insurance management server provides vehicle maintenance state data provided from the maintenance processing device to the insurance processing device so that insurance processing of the vehicle maintained by the maintenance processing device is performed. The method of claim 16, And the data indicating the maintenance state comprises image data of the vehicle.