KR20010001743A - Mothod for call based on character information in a telephone - Google Patents

Abstract

PURPOSE: A method for performing character input calls of a telephone is provided to input character information on a name of a service provider instead of a telephone number of the service provider to call the service provider, so that a customer can easily hit upon the service provider to call. CONSTITUTION: A controller senses on/off states of a hook switch according to handset states, and identifies whether a key signal is inputted through a keypad. If serial key signals are inputted, the controller identifies whether initiative three key signals '080' are sequentially inputted. If not, the controller calls a receiver via a speech line connecting procedure. If the three key signals '080' are sequentially inputted, the controller decides subsequently-inputted key signals as Hangul(Korean character) consonant/vowel signals, and controls a character generator to display inputted key signals. If an inputted key signal is a toll-free '080' service number, the controller displays a character signal by the key signal, and delivers a dialing signal to a local line through a speech circuit. The dial signal is transmitted to a service control system, and a service control signal calls the receiver through a service performing system via a signal relay exchange.

Description

Method for call based on character information in a telephone}

The present invention relates to a method of calling a character input of a telephone that allows the other party to call by dialing through a character input such as a consonant and a vowel in Korean, and more particularly, in a free telephone service, aka 080 service or a clover service telephone. The present invention relates to a method of calling a character input of a telephone that allows a caller to call a party through input of a character such as a name or a name of a receiver.

In general, the telephone system is provided with a unique number for each subscriber, so when the caller presses the called party's unique number through the telephone, the telephone company's switchboard connects the other party with the corresponding unique number to connect the telephone line.

For this reason, users would write down necessary phone numbers on record media such as notebooks or electronic notebooks and check them whenever necessary or through various phone books.

However, the general public usually records or memorizes only the phone numbers that are necessary for the user, while a company that provides sales or services to a customer (hereinafter referred to as a service company) uses a variety of public relations means to call the service company's phone number. In addition to trying to make them aware of their customers, they are trying to increase sales by raising awareness with customers, especially by acquiring phone numbers that the general public can easily remember or associate with the service provider.

On the other hand, the telephone company is providing a service called a free phone service, 080 service or a clover service, as one of a separate communication service from an ordinary phone number which is individually numbered to an individual or a group. This toll-free service is a service that pays for the customer's fees when ordering, making reservations, and consulting various services by public institutions, financial, transportation, telecommunications, manufacturing, tourism, distribution, etc. Looking at the phone number consists of a three-digit number of identification numbers "0", "8", "0" followed by a seven-digit contractor number. Thus, if the first three digits consist of "0", "8" and "0", then this is a toll-free 080 service number.

In particular, toll-free 080 service is able to save communication charges and provide prompt service by designating telephones to be sent by user's origination area by representing several business sites scattered throughout the country with one 080 number. It is important to make sure that the service provider knows the 080 service number of the service provider.

1 illustrates an operating system diagram of a general 080 system. When the caller presses the 080 service telephone number, it is input to the service control system through the service execution system and the signal relay switch, and accordingly, the necessary control signals from the service control system are output to the service execution system through the signal relay switch, thereby providing a long distance network or a local network. It is made to call the called party.

However, in the 080 service system, if the 080 service phone number is simply composed of a combination of numbers, the use rate is inevitably low because users have to record or remember the numbers one by one. Even if it was made with a special interest, if you do not memorize the call, but when you try to make a phone call, there is a limit to increase the utilization rate.

The present invention has been invented in view of the above circumstances, and in the toll-free 080 service that pays the call charges of customers, the users can easily recognize the service telephone number and make special efforts to memorize the service telephone number. In order to be able to call the service provider immediately if necessary, the contractor number of the 080 service should be configured to correspond to the service provider's name, etc. After engraving and matching the vowels, users can call the service provider by pressing the Hangul character button related to the service company's name in order to improve the convenience of the user's dialing and increase the utilization rate of the phone. To provide a calling method There's a purpose.

Characteristic of the call input method of the telephone according to the present invention for realizing the above object is to display all the consonants and vowels of the Hangul for each button of the phone corresponding to two to three, and to provide a free telephone 080 service The contractor number of each service provider is assigned to the number corresponding to the letter buttons corresponding to the previous seven phonemes in the service company's name unwrapped, and the first three-digit key signal is "0", "8 by the caller. After inputting "," 0 "followed by Korean consonants and vowels according to the service company name, the key signals of up to 7 digits after the first" 0 "," 8 "," 0 "key input are recognized as contractor number. The remaining key signals are ignored and the 080 service provider corresponding to the contractor number is connected.

1 is a schematic diagram of an operating system of a typical 080 system;

2 is a block diagram showing a keypad of the telephone according to the present invention;

3 is a schematic configuration diagram of a telephone according to the present invention;

4 is a flowchart illustrating the operation of the present invention.

Explanation of symbols on the main parts of the drawing

10: keypad, 12: Hangul character keyboard,

14: Number / Hangul button, 16: Call button,

18: clear button, 20: display unit.

22: control unit, 24: character generator.

Hereinafter, a preferred embodiment of a telephone call method according to the present invention will be described with reference to the accompanying drawings.

First, in order to implement the present invention, the contractor numbers for various service companies consisting of numbers corresponding to the first seven phonemes should be stored in the service control system shown in FIG. .

On the other hand, Figure 2 is a block diagram showing a keypad of a telephone for implementing the present invention, which shows a keypad of a telephone equipped with a display device such as a portable telephone, but does not necessarily have to be provided with a display device, and usually The same operation is performed in a general telephone having only a special function character button such as *. #, Except that the service provider name is displayed as a character according to the input of a contractor number in a telephone equipped with a display device.

As shown in FIG. 2, the keypad 10 has 14 consonants (a, b, c, d, k, k, k, k, k, k, k, k, k) on the numeric buttons 0 to 9, respectively. , ㅎ) and 14 vowels (ㅏ, ㅣ, ㅑ, ㅗ, ㅡ, ㅓ, ㅜ, ㅐ, ㅛ, ㅠ, ㅕ, ㅔ, ㅒ, ㅖ) are provided. This is just one embodiment for implementing the present invention, and if necessary, it is also possible to change the correspondence between Hangul consonants / vowels and numbers, which also does not depart from the spirit of the present invention. This is shown in Table 1 below.

Korean consonants / vowels A, b ㄷ, ㄹ, ㅋㅋ ㅁ, ㅂ, ㅌ ㅅ, ㅇ, ㅎ, ㅎ, ㅎ ㅏ, ㅐ, ㅑ ㅓ, ㅔ, ㅕ ㅡ, ㅗ, ㅛ ㅜ, ㅠ, ㅒ ㅣ, ㅖ Correspondence number button One 2 3 4 5 6 7 8 9 0

On the other hand, it is not provided in a general telephone, but is provided in a recently used portable telephone, and reference numeral 14 denotes a number / Hangul button for selecting a signal input by the operation of a button or a number of Korean characters, and 16 a selected number. Call button for starting the transmission of the call to connect the call line with the other party, 18 is a clear button for canceling or resetting the selected function, or misoperation or correct button when the caller operates the button of the Hangul keyboard (12) It is composed of a display unit 20 for displaying the pressing state so that you can see through the time.

Figure 3 is a block diagram of a telephone for implementing an embodiment of the present invention, the keypad 10 of the conventional telephone circuit, as described above all the consonants and vowels of the Hangul in each number button (0-9) Two or three correspondences are displayed. Therefore, when a user makes a phone call to use the 080 service function, the contractor number after 080, which is an identification number, is not entered by numbers. Press in turn.

In addition, the control unit 22, if the first three digits of the telephone number input through the keypad 10 after the hook-off is confirmed that the "0", "8", "0" is entered in sequence, the number entered after the numeric information is Instead, it is determined to be a consonant or vowel in Korean, and the character generator 24 is controlled based on a seven-digit key signal input after "0", "8", and "0" to display the corresponding character through the display unit 20. Output it. Of course, the control unit 22 displays the key signal input through the keypad 10 through the display unit 20 as described above, and transmits the key signal corresponding to the pressed button to the exchange through the trunk line to the corresponding receiver. Will be called. However, in the general telephone which is not equipped with the display function, the dialing signal corresponding to the button operation of the user is transmitted to the telephone exchange through the trunk line at the same time as the normal telephone call.

For example, in a car center specializing in the automobile repair industry, if you want to use the calling method through the toll-free 080 service according to the present invention, the service center first of all to find out where the car center is trying to repair the car rather than any particular company. The word "car center" is used to describe the word "car center".

Therefore, it is most important to set the number generated when the car center is overwritten as the contractor number of the 080 service. In addition, in relation to other industries, a contractor number for various service providers is set and databaseized by setting a contractor number based on the term that comes to mind first when thinking of the company.

In the embodiment of the present invention, when the "car center" is taken as an example, "ㅋ, ㅏ, ㅅ, ㅔ, ㅌ, 되며, ㅓ," becomes the first seven phonemes "ㅏ, ㅏ, ㅅ, ㅔ, ,, Numerical buttons corresponding to, ㅓ, "are“ 2, 6, 4, 7, 1, 3, 7 ”as shown in Table 1 above. Therefore, the best 080 service number to use in the car center service industry is "080-264-7137".

In the service control system, a plurality of 080 service numbers configured as described above are stored in a database.

In this situation, the 080 service company first advertises the service phone number "080-car center" instead of the phone number "080-264-7137", which is difficult for ordinary users to remember. In the keyboard part 12, press 080, and then watch the dial and let the users know to press "Car Center" or "ㅋ, ㅏ, ㅅ, ㅔ, ㄴ, ㅌ, ㅓ", where the users Instead of numbers consisting of the word "car center" will be easy to remember. Therefore, when the user presses the 080 service identification number 080 on the keypad 10 to call the car center for repair of the vehicle, and then writes the service sector name "car center" according to the Hangul Korean translation, it corresponds to the first seven phonemes. If you press Hangul consonants and vowels, the dialing signal will be sent to the exchange by CO line to call the service provider.

In the calling process, even if the caller presses "ㅋ, ㅏ, ㅅ, ㅔ, ㄴ, ㅌ, ㅓ" after 080 and presses an additional key, the exchange ignores this and recognizes only the number corresponding to the first 7 digits after 080. It is made to call the service provider. In other words, if the real estate is a service industry, "Real Estate" is written as "ㅂ, TT, ㅗ, ㅗ, ㅇ, ㅅ, ㅏ," "consists of 7 digits, in this case the contractor number according to the present invention As shown in Table 1 above, it becomes "392-84461", but since only 7 digits are used, the actual contractor number is "392-8446". Therefore, even if the user presses "b", the end of "Real Estate", it is ignored. Only "080-392-8446" is sent out to call the corresponding subscriber.

If the 080 service company is a company with a nationwide chain store network, if a call is received from a caller in a certain area, the caller will designate the company's image by using a caller's designated function for each caller's area. Can increase sales and reduce the costs associated with the service provider's advertising.

4 is a flowchart illustrating the operation of the present invention in a phone equipped with a text display function.

The control unit 22 detects the on / off of the hook switch according to the mounting state of the handset. At this time, if the hookoff is detected, the control unit 22 confirms the input of the key signal through the keypad 10.

When a series of key signals are being input, the first three key signals check whether or not "080" is input in sequence. If it is determined that "080" is not input in sequence, the called party is called through a normal call line connection process. . However, if it is determined that the first three key signals are "080", the subsequent input key signal is determined to be a Korean consonant / vowel signal, not a numeric signal, and the character generator 24 according to a known method according to the input key signal. The control is displayed on the display unit 20. For example, in the case of the "car center", the number or character displayed on the display unit 20 becomes "080-car center".

When the key signal input through the keypad 10, that is, the dialing signal is determined to be a toll-free 080 service number, the controller 22 displays the text signal based on the key signal on the display unit 20 and the dialing. The signal is sent to the trunk line via the communication circuit.

The dialing signal sent to the trunk line is transmitted to the service control system of FIG. 1, and the service control signal generated according to the call is called through the intercity or local area network through the service execution system through the signal relay switch.

As described above, in the present invention, in the toll-free 080 service centered on customer service, customers can easily call and recall the service company when needed, and call the service provider by inputting the character information of the service company name, not the unique telephone number of the service company. By making it easy to call, it is possible to satisfy both the customer and the service company by making the image of the company good, increasing sales and reducing costs.

Claims (2)

For each button of the phone, all Korean consonants and vowels are displayed in correspondence with 2 or 3 letters, and correspond to the letter buttons corresponding to the previous 7 phonemes while unwrapped among the names of service providers that provide free phone 080 service. The contractor's number of each service provider is assigned to the number, and the preceding three-digit key signal is inputted as "0", "8", and "0" by the caller's keypad 10 operation. When it is determined that the vowel and the vowel are input, the control unit 22 recognizes only the key signals up to seven digits after the first "0", "8", "0" key signal is inputted as the contractor number, and ignores the remaining key signals subsequently input. How to call the character input of the phone to connect the 080 service provider corresponding to the contractor number. The method of claim 1, wherein if the first 22-digit key signal is determined to be "080" after the hook-off, the controller 22 transmits a key signal input thereafter through a trunk line and transmits the key signal to the Korean consonant / vowel. Character input calling method of the phone to determine the signal to display the corresponding character on the display unit 20 through the character generator 24.