KR20000050213A - Method for providing unified messaging service and record medium thereof - Google Patents

Abstract

PURPOSE: A method for supplying an unified messaging service(UMS) is provided to perform an integrated service management for each user, by being made a call box system file of telephone response markup language(TRML) by each user, and using the user' private call box. CONSTITUTION: A method for supplying an unified messaging service(UMS) to an user of a public switched telephone network(PSTN), uses an unified messaging server connected to between an internet and the PSTN. The method comprises the steps of: if the user connects to the unified messaging server through the internet, supplying the call box system file by a telephone response markup language(TRML) which the user makes the user' private call box; storing the call box file made up by the user as a form of the TRML; and if the user connects to the unified messaging server through the PSTN, according to the stored call box file, executing an user command to supply a corresponding messaging service.

Description

Method for providing unified messaging service and record medium

The present invention relates to a method for providing an unified messaging service and a recording medium thereof, and more particularly, to an integrated messaging server connected between the Internet and a public switched telephone network. A method of providing an integrated messaging service to a user of a public switched telephone network, and a recording medium on which the method is recorded.

A user of a public switched telephone network is provided with an integrated messaging service by inputting message and command data on a mailbox file displayed and executed by the integrated messaging server. Here, conventionally, a mailbox file is a file which is unilaterally created and executed by an integrated messaging server. Accordingly, there are the following problems.

1. From the user's point of view, the user is passively provided with an integrated messaging service, and thus the user's satisfaction and creativity of the service is poor.

2. From the point of view of the integrated messaging server, it is cumbersome to create and provide a mailbox file of a different service menu for each user, and service management for each user cannot be integrated.

SUMMARY OF THE INVENTION An object of the present invention is to provide a method for providing an integrated messaging service to enhance user satisfaction and creativity, and to collectively manage service for each user, and a recording medium on which the method is recorded.

1 is a diagram illustrating a configuration of an integrated messaging network to which an integrated messaging service providing method according to the present invention is applied.

FIG. 2 is a block diagram illustrating an internal configuration of an integrated messaging system in the network of FIG. 1.

3 is a flow chart illustrating a process of assisting a computer network user to create a mailbox file using an integrated messaging server in the network of FIG. 1 in accordance with the present invention.

4 is a diagram showing an example of one screen of a mailbox file completed by executing step S4 of FIG.

5 is a diagram illustrating an example of a screen in which a mailbox file of the screen of FIG. 3 is converted into a TRML format.

<Description of the code | symbol about the principal part of drawing>

10 ... your computer, 12 ... computer network,

14 ... integrated messaging server, 32 ... mailbox,

34 ... integrated messaging system, 20 ... public switched telephone network,

22.Wireless telephone network, 24 ... Mobile phone,

42 faxes, 44 regular telephones,

320 ... fax server, 322 ... voice server,

324 media converter, 330 data storage,

326 ... Simple Mail Transfer Protocol (SMTP) program,

328 ... Short Message Service (SMS) program,

332 Voicemail Service Program,

334 ... Voice Over Internet Protocol (VOIP) program,

336 ... Test To Speech (TTS) program,

228 ... Mail User Agent (MUA) program,

41 header part, 42 scenario part,

421 ... Message, 422 ... Menu.

An integrated messaging service providing method of the present invention for achieving the above object is a method for providing an integrated messaging service to a user of the public switched telephone network using an integrated messaging server connected between the Internet and a public switched telephone network. The method includes providing a mailbox form file, storing, and providing a messaging service. In the step of providing the mailbox form file, when the user accesses the integrated messaging server via the Internet, a mailbox form file by TRML is provided for the user to create his own mailbox file. In the storing step, the mailbox file created by the user is stored in TRML format. In the providing of the messaging service, when the user accesses the integrated messaging server through a public switched telephone network, a user command is executed according to a mailbox file created and stored by the user to provide a corresponding messaging service.

According to the integrated messaging service providing method of the present invention, each user can create a mailbox form file by the TRML and use his or her own unique mailbox file. Accordingly, the user's satisfaction and creativity can be improved, and service management for each user can be integrated.

Preferably, in the step of providing the mailbox form file by the TRML, the mailbox form file by the TRML includes a header portion and a scenario portion. The header unit receives a title of the mailbox form file and information of the connected computer user. The scenario unit receives a first greeting commonly transmitted by the connected computer user and a menu of a desired messaging service.

In the step of providing the corresponding messaging service, the compilation execution step and the storage / output step are performed. In the compilation execution step, compilation is performed according to TRML rules set for TRML information data corresponding to the input user command. In the storing / outputting step, the compiled information data is converted into information data in an output format corresponding to the user command, and stored and output.

The recording medium of the present invention for achieving the above object is a recording medium in which a method for providing an integrated messaging service to a user of the public switched telephone network is recorded using an integrated messaging server connected between the Internet and a public switched telephone network. In this recording medium, an integrated messaging service providing method including providing the mailbox form file, storing step, and providing messaging service are recorded.

Hereinafter, preferred embodiments according to the present invention will be described in detail.

1 shows a configuration of an integrated messaging network to which the integrated messaging service providing method according to the present invention is applied.

Referring to FIG. 1, an integrated messaging server 14 executing a method of providing an integrated messaging service according to the present invention is connected to a computer network 12, for example, the Internet. In addition, the user computers 10 are also connected to the computer network 12. The user computers 10 have a web browser which is software that can read a Hypertext Markup Language (HTML) document, which is a standard document of the web, and communicate with the integrated messaging server 14 using the Common Gateway Interface (CGI). Doing. Unified messaging server 14 includes a mailbox 32 and a Unified Messaging System 34. The integrated messaging system 34 is connected to a public switched telephone network 20. A public telephone 44, a facsimile 42, or the like of each user is connected to the public telephone switching network 20. On the other hand, the cellular phone 24 connected to the wireless telephone network 22 may be connected to the telephone 44 and the facsimile 42 via the public telephone switching network 20 or to the integrated messaging system 34. In mailbox 32, a mailbox file and its message from user computers 10 are stored, and a message from public switched telephone network 20 is stored. The integrated messaging system 34 processes and outputs the file or message to be stored in the mailbox 32 or the file or message from the mailbox 32. The output file or message is transmitted to the recipient terminal via the public switched telephone network 20 or the computer network 12.

FIG. 2 shows the internal configuration of the integrated messaging system 34 in the network of FIG. 1. 2, an integrated messaging system 34 that provides an integrated messaging service according to the present invention is divided into hardware 320, 322, 324, and 330 and software 326, 328, 332, 334, 336, and 228. Can be.

The fax server 320 may interface facsimile data input from the facsimile 42 through the public switched telephone network 20 to the media converter 324, or may interface computer data from the media converter 324 to the public telephone. The facsimile 42 is transmitted through the switching network 20. The voice server 322 interfaces voice data input from the general telephone 42 or the mobile phone 22 through the public switched telephone network 20 in accordance with the Voice Over Internet Protocol (VOIP) program 334 to convert the media to a media converter (VIP). 324, or interface computer data from media converter 324 to the designated general telephone 42 or mobile phone 22 via a public switched telephone network 20.

The media converter 324 converts the data input from the user computer (10 in FIG. 1) through the computer network (12 in FIG. 1) and inputs it to the fax server 320 or the voice server 322. FIG. In contrast, the media converter 324 converts the data from the fax server 320 or the voice server 322, and then converts the converted data through the computer network 12 to a user of the designated e-mail address. Transfer to computer 10. The media converter 324 that performs the above functions operates according to the Simple Mail Transfer Protocol (SMTP) program 326 or the Short Message Service (SMS) program. Meanwhile, the media converter 324 stores the input voice data in the data storage unit 330 according to the voice mail service program 332. On the other hand, in order to provide an e-mail service made between the mobile phones (24 of FIG. 1), the media converter 324 may execute a test to speech (TTS) program 336 and a mail user agent (MUA) program 228. It may be.

Referring to FIG. 3, a process of supporting a computer network 12, for example, an Internet user to create a mailbox file using the integrated messaging server 14 in the network of FIG. 1 according to the present invention will be described. .

When the initial access signal is input (step S1), it is checked whether the visitor's mailbox file is in the data storage unit (330 in FIG. 2) (step S2). If the mailbox file of the visitor does not exist in the data storage unit 330, a mailbox form file based on Telephony Response Markup Language (TRML) is output (step S3). Next, when the mailbox file is completed and input by the accessor (step S4), the completed mailbox file is stored in the data storage unit 330 in TRML format (step S5), and then ends.

If the accessor's mailbox file is in the data storage unit 330, the mailbox file stored in the data storage unit 330 is read and output (step S6). Here, since one accessor can create a plurality of mailbox files, a step of selecting a mailbox file can be added. Next, by executing the above steps S4 and S5, the accessor can update his mailbox file.

After the user's unique mailbox file is completed and stored in the mailbox 32 by the process as shown in FIG. 3, when the user accesses the integrated messaging server 14 through the public switched telephone network (20 in FIG. 1), The user command is executed according to the mailbox file created and stored to provide a corresponding messaging service. Here, the process of executing the user command is as follows. When a user command for receiving an integrated messaging service is input through the public switched telephone network 20, a corresponding command execution routine is executed. In each instruction execution routine, a compilation execution phase and a save / output phase are performed. In the compilation execution step, compilation is performed according to TRML rules set for TRML information data corresponding to the input user command. In the storage / output step, the compiled information data is converted into information data in an output format corresponding to a user command, and stored and output.

4 shows an example of a screen of a mailbox file completed by execution of step S4 of FIG. 5 illustrates an example of a screen in which a mailbox file of the screen of FIG. 3 is converted into a TRML format. 4 and 5, the mailbox form file by TRML includes a header portion 41 and a scenario portion 42. The header part 41 receives a title (document title) of a mailbox form file and information of a connected computer user, for example, a name. The scenario unit 42 includes a message unit 421 for receiving a first greeting commonly transmitted by a connected computer user, and a menu unit 422 for receiving a menu of a desired messaging service.

4 and 5, the rules of the TRML mailbox file applied in the present embodiment will be described as an example.

1. Data before <TRML> and data after </ TRML> are not compiled.

2. In the menu unit 422, "TYPE" indicates data input ("INPUT") from the user terminal (24, 42, 44 of FIG. 1) of the public switched telephone network 20, or the public switched telephone network (20). Define data output ("OUTPUT") to user terminals 24, 42, 44.

3. In the menu unit 422, " SRC " defines attributes of data to be input or data to be output.

4. In the menu unit 422, "MAXWAIT" defines the maximum value of the waiting time for the user input from the user terminals 24, 42, 44 of the public switched telephone network 20 in units of seconds. If "MAXWAIT" is not specified in the menu portion 422, a default value is applied.

5. In the menu unit 422, "CASE" defines a numeric key input by the user of the public switched telephone network 20 to select a sub-menu. For example, "CASE% 1" indicates the case where the numeric key "1" is input.

The integrated messaging service providing method according to the present invention as described above may be stored in a separate recording medium to be executed by the integrated messaging system (34 of FIG. 1). Such recording media include all types of recording media on which programs and data are stored so that they can be read by the integrated messaging system 34. Examples include Read Only Memory, Random Access Memory, Compact Disk Read Only Memory, Magnetic Tape, Flappy Disk, Optical Data Storage, Carrier Wave (e.g., For example, it is implemented in the form of transmission over the Internet). In addition, the recording medium may be distributed over a computer system connected to the Internet so that the computer-readable code is stored and executed in a distributed manner.

As described above, according to the integrated messaging service providing method according to the present invention, each user can create a mailbox form file by TRML and use his or her own unique mailbox file. Accordingly, the user's satisfaction and creativity can be improved, and service management for each user can be integrated.

The present invention is not limited to the above embodiments, but may be modified and improved by those skilled in the art within the spirit and scope of the invention as defined in the claims. For example, an administrator of an integrated messaging server may send a mailbox form file by TRML to a user by e-mail, and receive and process the completed mailbox file by e-mail.

Claims (4)

In the method of providing an integrated messaging service to a user of the public switched telephone network using an integrated messaging server connected between the Internet and a public switched telephone network, If the user accesses the integrated messaging server via the Internet, providing a mailbox form file by TRML to allow the user to create his own mailbox file; Storing the mailbox file created by the user in TRML format; And And when the user accesses the integrated messaging server through a public switched telephone network, executing a user command according to a mailbox file created and stored by the user to provide a corresponding messaging service. The method of claim 1, wherein in the step of providing a mailbox form file by the TRML, the mailbox form file by the TRML, A header unit for receiving a title and information of the connected computer user; And And a scenario unit for receiving the first greeting to be commonly transmitted by the connected computer user and a menu of a desired messaging service. The method of claim 1, wherein in the step of providing the corresponding messaging service: Executing compilation according to a TRML rule set on TRML information data corresponding to the input user command; And And converting the compiled information data into information data in an output format corresponding to the user command, storing, and outputting the compiled information data. A recording medium having recorded thereon a method for providing an integrated messaging service to a user of the public switched telephone network using an integrated messaging server connected between the Internet and a public switched telephone network. If the user accesses the integrated messaging server via the Internet, providing a mailbox form file by TRML to allow the user to create his own mailbox file; Storing the mailbox file created by the user in TRML format; And When the user accesses the integrated messaging server through a public switched telephone network, executing the user command according to the mailbox file created and stored by the user, providing a corresponding messaging service is recorded. Recording media.