KR20000037192A - Language educating system using of unified messaging system and studying management method of the same - Google Patents

Abstract

PURPOSE: A system for education language using a combined messaging system and a method for managing study using the system is provided to enhance an educating effect by transmitting an educating file to a desired telephone number at a desired time. CONSTITUTION: A subscriber information DB(102) stores subscriber information, a desired level of a subscriber, an educating time and a medium number. An educating file DB(104) stores an educating field to a plurality of subscribers, a tuitional step of a current subscriber and an incorrect answer/correct answer/educating desire field of the subscriber. An educating level synthesizing algorithm(106) is linked with the educating file DB(104), and analyzes a level of the subscriber according to a problem process of the subscriber. A communication control module(108) has a communication line with subscriber terminals(10a-10n) when reaching a time stored in the subscriber information DB(102). A signal generating unit(110) receives a communication control signal from the communication control module(108) and generates a control communication signal to provide the generated control communication signal to the subscriber terminals(10a-10n). A switching unit(112) receives a plurality of communication signals and audio data generated in the signal generating unit(110) and switches the received signals to the subscriber terminals(10a-10n).

Description

LANGUAGE EDUCATING SYSTEM USING OF UNIFIED MESSAGING SYSTEM AND STUDYING MANAGEMENT METHOD OF THE SAME}

The present invention relates to a language education system using an integrated messaging system and a learning management method using the same. More particularly, the present invention relates to an ARS device capable of transmitting and receiving DTMP signals between a subscriber and an operator through a mandatory call connection from an operator to a subscriber. The present invention relates to a language education system using an integrated messaging system and a learning management method using the same, in which a predetermined voice message is transmitted and an answer from a subscriber is analyzed to enable a level of education suitable for the subscriber.

As is well known, various educational media are being introduced due to the continuous interest in education and the convenience of recent science and technology. Recently, an apparatus for receiving specific information using an automatic answering system as compressed voice data has been developed and used.

Hereinafter, a conventional automatic answering system will be described in detail. Home banking using wired and wireless telephones, or a company with a large number of teams is generally equipped with an automatic answering system for the call connection of the subscriber, the conventional automatic answering system is a compressed voice data and DTMF (Dual Tone Mixed Frequency) is a device that receives desired data through two-way communication between subscriber and operator.

More specifically, in the conventional automatic answering system, when a subscriber occupies a line after setting up a call to a specific operator, the operator transmits a compressed voice guidance message to the subscriber and transmits a MFC (Multi Frequency Compelled) telephone. You will be asked to select a specific button. Since the frequency that can be generated by the manipulation of the keypad is an audible frequency signal of the MFC telephone, the constant frequency is generated according to the button manipulation of the horizontal and vertical columns of the keypad. Therefore, the operator selects the desired voice data and transmits the desired voice data to the subscriber.

However, since the conventional automatic answering system requires a user to voluntarily attempt to set up a call, there is a fear that the education may not be performed according to the mood of the user. In addition, the conventional education media has a disadvantage in that the education of contents appropriate to the level of the trainee is not performed by analyzing the answers of the trainee (user or subscriber).

The present invention has been made in view of the above-described circumstances of the prior art, forcibly establishes a data communication line for a trainee, sends training data, and stores and analyzes an answer transmitted from the trainee, thereby teaching contents suitable for the education level of the trainee. The purpose is to provide a language education system using the integrated messaging system and a learning management method using the integrated messaging system.

1 is a schematic diagram schematically showing an education system according to the present invention;

2 is a block diagram showing the configuration of a language education system using an integrated messaging system according to the present invention;

3 is a block diagram showing the configuration of a language education system using an integrated messaging system according to another embodiment of the present invention;

4 is a view showing a personal file of the subscriber personal DB according to the present invention;

5 is a view showing a training file according to the present invention,

6 is a flowchart illustrating a signal flow of a language education system using an integrated messaging system according to the present invention.

* Description of the symbols for the main parts of the drawings *

10: subscriber, 20: network relay network,

100: operator, 102: subscriber's profile DB,

104: training file DB, 108: communication control module,

110: call signal generator, 112: switching unit,

114: DTMF receiver, 116: telephone network matching unit,

118: first signal converter, 120: second signal converter,

122: operational server, 124: web server,

130: control module.

In order to achieve the above object, according to a preferred embodiment of the present invention and at least one subscriber terminal receiving a training file (voice data, text data) via a network relay network; Through the network relay network, a subscriber attempts a forced call connection to a desired time zone and a desired subscriber station, transmits an education file corresponding to the subscriber's level, and applies a DTMF signal (answer) from the subscriber station. Provided is a language education system using an integrated messaging system, characterized in that it consists of an operating unit to transmit and receive the education file suitable for the subscriber level by analyzing.

Preferably, according to an embodiment of the present invention, the operation unit and a subscriber image DB for storing data on the identity and education level, education progress of the subscriber; An education file DB for storing data on the education field and education level of the subscriber; A communication control module for accessing a call and occupying a communication line for transmitting an education file read from the education file DB when the desired time zone of the subscriber stored in the subscriber image DB is reached; A call signal generator for generating a call signal for line occupation to a subscriber terminal according to a control signal of the communication control module; A switching unit configured to receive a plurality of call signals and voice data generated from the call signal generation unit and to switch to at least one of the subscriber terminals; A telephone network matching unit for matching the output signal switched from the switching unit to the number of lines of the subscriber station; A DTMF receiver for detecting a DTMF signal among input signals applied from the subscriber terminal; A signal converter for converting an input signal applied from the subscriber station into a processable signal; Read the training voice data from the training file DB to control the communication control module to provide the subscriber terminal via the switching unit and receive DTMF signal generated from the subscriber terminal to receive the training voice data through the education level analysis algorithm. It is composed of a language education system using an integrated messaging system, characterized in that it consists of a control module that controls so that a suitable education file can be provided by analyzing the level.

On the other hand, according to a preferred embodiment of the present invention, in a subscriber management method of an education system equipped with an operator for transmitting specific education voice data to a desired telephone number in a desired time period as a subscriber terminal, the subscriber's image and education file may be transmitted. A subscriber registration process of registering a subscriber by entering a desired time period and a desired telephone number; Reading a subscriber's telephone number in a desired time zone of the subscriber and attempting to forcibly call a call and occupy a line with a desired telephone number; Switching the specific education file corresponding to the subscriber to the subscriber terminal when the forced line is occupied by the operator of the operator; Detecting a DTMF signal applied from the subscriber station, scoring the based on an education level analysis algorithm, and analyzing and storing the data; There is provided a learning management method utilizing an integrated messaging system, which comprises a process of adjusting the education level of the subscriber.

EMBODIMENT OF THE INVENTION Hereinafter, this invention is demonstrated in detail with reference to drawings.

1 is a schematic diagram schematically showing an education system according to the present invention.

First, reference numeral 10 denotes a subscriber who is a trainee, and the subscriber 10 is connected to at least one mobile and wired subscriber terminal 10a to 10n for a single education system and compresses the desired training contents into compressed data. The answer to the received data is transmitted as DTMF (Dual Tone Mixed Frequency) signal generated by the keypad operation, and data signals such as fax, short message service (SMS), and E-mail. Done.

Hereinafter, the DTMF (Dual Tone Mixed Frequency) signal or the DTMF receiver to be described later does not mean only a signal generated from a wired terminal or a receiver thereof, but an answer data signal and an answer data receiver that the subscriber 10 can transmit to the operator side. It indicates that all refer to.

In this case, the subscriber terminals 10a to 10n are not limited to mobile and landline telephones, and may include both a fax and a short message (voice and text) message terminal.

In addition, reference numeral 20 denotes a network relay network composed of a telephone network or a cable network, and the network relay network 20 physically connects the subscriber terminals 10a to 10n and an operator to communicate therewith. / Wireless repeater is included.

Reference numeral 100 transmits training data by forcibly occupying a line with the first to Nth subscriber terminals 10a to 10n via the network relay network 20, and answers from the subscriber stations 10a to 10n. Represents an operator who transmits the training data suitable for the level of the educator by receiving and processing the DTMF signal.

At this time, the operator 100 to enhance the effect (education) of the education by forcibly securing the line of the data transmission network for the subscriber 10 at the time specified by the subscriber 10, the subscriber 10 When there is no response to the problem that the subscriber 10 is transmitted and detects a response condition of the), it is randomly notified through the network 20 at random times.

In particular, the DTMF signal for the answer transmitted from the subscriber 10 is stored in a DB (Data Base) and analyzed to transmit data suitable for the education level of the subscriber 10. If the wrong answer is mainly a listening problem with a lot of salmon, the data is transmitted mainly based on the sentence.

On the other hand, the language training system of the operator 100 is composed of an unified messaging system (UMS), the unified messaging system is a voice and short transmission device (SMS) using a wired / wireless telephone terminal and a fax device message service).

Hereinafter, the operator 100 will be described in detail with reference to the accompanying drawings.

2 is a block diagram showing the configuration of a language education system using an integrated messaging system according to the present invention.

Referring to this, reference numeral 102 denotes a subscriber identity DB which is a database of a subscriber's identity, and the subscriber's identity DB 102 includes a subscriber's identity (name, social security number, telephone number ...) and a desired level of the subscriber. (Level; Impossible to talk, Beginner conversational life, Intermediate conversational life, Advanced conversational life, Advanced conversational specialty, Intermediate conversational specialty, Advanced conversational specialty), Education time zone and other media numbers (fax, wireless communication terminal) do.

The subscriber 10 is subjective only during the initial membership registration, the training is performed by the operator 100 for the subsequent training.

That is, when the subscriber 10 selects a desired phone number and a desired education time and joins the membership, the operator 100 calls the corresponding phone number at the corresponding time and the compressed voice data is automatically answered by the ARS. The subscriber 10 transmits the answer through the DTMF signal.

In this case, the subscriber 10 may separately select a learning time from the operator 100 (for example, at least 1 minute and up to 30 minutes) in consideration of his time margin, and the operator 100 may select the subscriber ( The language learning can be made according to the choice of 10).

In addition, reference numeral 104 denotes an education file DB for storing the analysis data according to the education level of the subscriber 10, the education file DB 104 is an education field (English, Japanese, German, French, etc.) and the current enrollment stage of the subscriber, the incorrect answer / correct answer / education request field (for example, prepositions, verbs, yin, noun ...) of the subscriber 10 is configured in a table memory method.

In this case, as a result of scoring the answer data transmitted by the subscriber 10, the operator 100 repeats the learning for the wrong answer 1-5 times, for example, the next day's incorrect answer for the same problem or the same type of problem. Can be repeated 2 to 10 times.

Reference numeral 106 denotes an education level analysis algorithm for analyzing the level of the subscriber 10 according to the problem processing of the subscriber 10 in connection with the education file DB 104, and 108 denotes the subscriber image DB 102. A communication control module for occupying a communication line with the subscriber stations 10a to 10n when the stored time zone is reached.

Reference numeral 110 denotes a signal generator for receiving a communication control signal of the communication control module 108 to generate a forced communication signal to the subscriber terminals 10a to 10n, and 112 denotes a signal generator. A switching unit for receiving a plurality of generated communication signals and voice data to switch the plurality of subscriber stations (10a to 10n).

114 denotes a DTMF signal for detecting a DTMF signal generated by keypad operation among signals applied from the subscriber terminals 10a to 10n.

116 matches with the communication network of the subscriber 10, enables the output of the signal to the subscriber 10 by performing the occupation and recovery of the line, and also applies the DTMF signal applied from the subscriber 10. Receiving and outputting to the DTMF receiver 114 is shown. 118 is a signal converter for converting an applied signal into a processable signal through the switching unit 112.

130 reads the training voice data from the training file DB 104 and controls the communication control module 108 to provide the subscriber terminals 10a to 10n via the switching unit 112 and the subscriber. Represents a control module that receives the DTMF signal generated from (10) and analyzes the level of the subscriber (10) through the education level analysis algorithm (106) so that a suitable education file can be provided.

Hereinafter, a language education system using an integrated messaging system according to another embodiment of the present invention will be described with reference to the accompanying drawings.

3 is a block diagram illustrating a configuration of a language education system using an integrated messaging system according to another exemplary embodiment of the present invention. The description of the reference numeral duplicated with FIG. 2 will be omitted.

Referring to this, according to the control signal generated from the communication control module 108, the signal generator 110 generates a call to provide the education file voice data by occupying the telephone line to the subscriber 10. In addition, the communication control module 108 may receive not only the communication control through the telephone line but also the education file through other media (wireless communication terminal, fax) at the request of the subscriber 10.

For example, when the subscriber 10 wants to receive a question and answer already performed by a fax or a wireless communication terminal, and the subscriber 10 cannot respond to a wired network connection request from the operator 100 (long term) On a business trip, when going out) receives a voice file and a text file from the operator 100 through other media.

Therefore, a second signal conversion unit 120 for converting the voice file and the text file output from the control module 130 through the communication control module 108 is provided, and the second signal conversion unit ( An operation server 122 for outputting a signal output from the 120 to the network relay network 20 is provided.

Meanwhile, reference numeral 124 denotes a web server 124 leading to a network management server of a communication network operator for transmitting the training file output from the operation server 122 to the subscriber 10 side.

Through this, the education system according to the present invention reads the education file suitable for the subscriber's level by the desired telephone number and the desired time period and the desired learning time amount contained in the subscriber image DB 102 from the education file DB 104 It is provided to the subscriber terminal (wireless or wireless telephone; 10a to 10n) through a telephone network.

In addition, the education system according to the present invention collects DTMF signals applied from the subscriber 10, analyzes them through the education level analysis algorithm 106, and stores them in the education file DB 104. It is possible to adjust the level of the file to be sent to 10).

In addition, if a connection from the operator 100 to the subscriber terminals 10a to 10n fails according to the selection of the subscriber 10, the control module 130 may be connected to the wireless communication terminal of the subscriber from the subscriber image DB 102. Alternatively, by reading the fax number, the communication file can be transmitted from the communication control module 108 by calling the corresponding terminal number through the operation server 122.

On the other hand, Figure 4 is a diagram showing a personal file of the subscriber personal DB according to the present invention. Referring to this, the personal file 103 is formed of a table memory of an application form, and the personal file 103 is provided with a separate column for describing the personal information 103a of the customer, and the personal information 103a is provided in the personal information file 103a. For example, the customer's name, social security number, telephone number, and the like are described.

Meanwhile, the personal file 103 is provided with a level description column 103b for selecting a desired education level when the subscriber 10 joins the bar, and the level description field 103b has a desired level (eg, conversation beginner, conversation). Intermediate, Conversational Advanced, Expert Beginner, Expert Intermediate, Expert Advanced, etc.). In addition, the new file 103 is provided with an education-related entry column such as an education time and a desired telephone number. The education-related entry column includes a desired time period, a desired telephone number (wired / wireless), and a desired fax number.

Accordingly, the personal file 103 stored in the subscriber profile DB 102 not only records the personal information of the subscriber 10, but also selects the desired education level of the initial subscriber, desired time, and desired telephone number (wired / wireless). If you fail to connect to the subscriber 10 by writing the desired fax number separately, the education file (voice and text; E-mail) is transmitted through an alternative medium (computer, fax, mobile phone). .

Meanwhile, an education file (voice data and text data) read from the education file DB 104 and transmitted to the subscriber terminals 10a to 10n is shown in FIG. 5, and the education file 105 is the subscriber ( 10) intervening in the field of study (English, French, German, Japanese, etc.), and the level 105a of the subscriber 10 in connection with the education level analysis algorithm 106 and the control module 130 105b) an incorrect answer file 107a, a correct answer file 107b, a subscriber level increase over time 107c, and a level pass reference 107d to enable analysis.

A subscriber management method using an integrated messaging system according to an embodiment of the present invention having the above-described configuration will be described in detail with reference to the accompanying drawings.

6 is a flowchart illustrating a signal flow of a language education system using an integrated messaging system according to the present invention.

First, the subscriber 10 makes a call to the operator 100 to indicate a subscription intention, and details of the subscriber 10's personal information and desired education level in the form of the personal file 103 of FIG. Write.

Then, the operator 100 sends an example to the subscriber 10 to determine whether the level of the subscriber 10 becomes the level at which the subscriber desires education, and thus is authorized from the subscriber 10. The level of the subscriber 10 is analyzed through the DTMF signal. This completes the initial membership registration.

When the control module 130 of the operator 100 reaches the desired time zone of the subscriber 10, the control module 130 reads the subscriber desired telephone number from the subscriber image DB 102 and from the education file DB 104. The education file 105 of the subscriber 10 is read (first step: ST-1) and transmitted to the communication control module 108, and the communication control module 108 is the signal generator 110. To generate a call signal and the signal of the signal generator 110 is transmitted to the repeater of the network relay network 20 to occupy a line with the desired telephone number (wired / wireless / fax) of the subscriber 10. (Second step; ST-2)

When the line is occupied by the signal generator 110, the control module 130 transfers the training file read from the training file DB 104 through the switching unit 112 to the subscriber 10. (3rd step: ST-3), and the subscriber 10 responds to the transmitted training data by operating a keypad of a terminal (wired / wireless telephone), a DTMF signal which is the keypad operation signal. Is applied through the telephone network matching unit 116, and the DTMF receiver 114 extracts a DTMF signal from the applied signal. (Fourth Step: ST-4)

At this time, if the DTMF signal is not applied from the subscriber terminals 10a to 10n, the control module 130 reads the warning voice data or the hint data from the training file DB 104 to read the subscriber terminals 10a to 10n. (Step 8; ST-8)

When the DTMF signal of the subscriber terminals 10a to 10n is applied to the DTMF receiver 114, the education level analysis algorithm 106 receives an answer received in connection with the control module 130 and the education file DB 104. In addition to scoring and analyzing the level of the subscriber (10) to calculate the data about the weaknesses and strengths of the subscriber to store in the training file DB 104 (step 5; ST-5) the subscriber 10 The education level is adjusted and stored in the education file DB 104 and the subscriber profile DB 102. (Sixth Step; ST-6)

If, in the second step, the connection with the subscriber terminals 10a to 10n fails (in the absence of the subscriber), the attendance status of the subscriber is stored in the subscriber identity DB 102 (step 7, ST). -7) Notify this via a substitute medium (fax, PC).

Hereinafter, a learning management method using an integrated messaging system according to another embodiment of the present invention will be described in detail with reference to the accompanying drawings.

This control is performed when the subscriber 10 is absent from the desired phone number in the subscriber education system using the integrated messaging system or when the subscriber 10 requests the transmission of an education file to another alternative medium (fax, PC). The module 130 controls the communication control module 108 and the second signal conversion unit 120 to perform a signal conversion for the training file.

In addition, the educational file signal converted through the second signal conversion unit 120 is output to the web server 124 via the operation server 122, the web server 124 is the subscriber 10 Transfer to a PC (not shown) provided on the side to display on the monitor and play the voice through the speaker.

For example, according to the above configuration, when the subscriber completes the initial subscriber registration process, initial education data (eg, English conversation, etc.) is transmitted according to the judged level, and the subscriber answers the answer to the subscriber terminal (wired / wireless). The operator of the keypad is transmitted to the operator side, and the operator analyzes the transmitted answer and adjusts it to a level suitable for the subscriber's level so that the next day's training data can be transmitted.

In addition, it is also possible to store the data on the absence of the subscriber or the situation that the telephone connection is impossible to transmit to the subscriber later, and to transmit the training data to the alternative medium.

In addition, the subscriber 10 may separately select a learning time from the operator 100 (for example, at least 1 minute and up to 30 minutes) in consideration of his or her time margin, and the operator 100 may select the subscriber ( According to the selection of 10), the customized language learning can be performed, and the result of scoring the answer data transmitted by the subscriber 10, the operator 100 repeats, for example, 1-5 times the same day. For example, it is possible to accumulate 2 to 10 repetitions of incorrect answers generated later for the same problem or the same type of problem.

In addition, the operator 100 can perform the initial learning by transmitting voice learning data to the subscriber terminals 10a to 10n, and it is also possible to enable secondary learning through fax and voice messages and short messages. It is also possible to change the learning time on demand of the subscriber 10 remotely.

Meanwhile, the subscriber education system using the integrated messaging system and the subscriber management method using the integrated messaging system according to the embodiment of the present invention are not limited to the above embodiments, but various modifications can be made without departing from the technical gist of the present invention.

As described above, according to the language education system using the integrated messaging system and the learning management method using the same according to the present invention, the education file transfer to the subscriber is provided as the desired telephone number in the desired time frame, thereby providing the education effect. It is possible to increase, and to provide a customized training file suitable for the level of the subscriber by analyzing the answers sent from the subscriber.

In addition, in the absence of the subscriber, the attendance management / weekly, monthly training data of the subscriber can be transmitted through a medium (fax, mobile terminal, PC) can increase the educational effect of the subscriber.

Claims (11)

At least one subscriber station receiving a training file (voice data / fax data / voice message / short message) via a network relay network; Through the network relay network, the subscriber attempts to forcibly access the desired time zone and the desired subscriber station, transmits an education file corresponding to the subscriber's level, and answers the integrated message answer data from the subscriber terminal. The language education system using the integrated messaging system, characterized in that consisting of the operating unit to make the transmission of the training file suitable for the subscriber level by analyzing the licensed. The method of claim 1, The operation unit and the subscriber image DB for storing data on the identity and education level of the subscriber, the training progress; An education file DB for storing data on the education field and education level of the subscriber; A communication control module for accessing and occupying a communication line for transmitting the education file read from the education file DB when the desired time zone of the subscriber stored in the subscriber image DB is reached; A signal generator for generating a signal for line occupation to a subscriber terminal according to a control signal of the communication control module; A switching unit configured to receive a plurality of signals and voice data generated from the signal generation unit and to switch to at least one subscriber terminal; A communication network matching unit for matching the output signal switched from the switching unit to the number of lines of the subscriber station; A response signal receiver for detecting a subscriber response signal among input signals applied from the subscriber terminal; A signal converter for converting an input signal applied from the subscriber station into a processable signal; Read the training data from the training file DB and control the communication control module to provide the subscriber terminal through the switching unit and receive a response (answer) signal generated from the subscriber terminal through an education level analysis algorithm. A language education system using an integrated messaging system, characterized in that the control module for controlling to provide a suitable education file by analyzing the level of the subscriber. The method of claim 1, The operation unit comprises: a second signal conversion unit for converting a signal to a fax and a PC transmission signal under the control of the communication control module when the subscriber is absent and the text data request for the desired telephone number; The language education system using the integrated messaging system, it characterized in that it further comprises an operating server for applying the output signal applied from the second signal conversion unit to the network management server. The method of claim 2, The subscriber profile DB is the identity of the subscriber (name, resident number, phone number ...) and the desired level of the subscriber (Level: impossibility of conversation, beginners conversational life, intermediate conversational life, advanced conversational life, professional conversational beginners, specialty field Intermediate conversation, advanced field of conversation, etc.), education time zone and other media number (fax, mobile phone), ID / Password (computer terminal) is a language education system using an integrated messaging system, characterized in that stored in the table memory method. The method of claim 2, The education file DB is the education field for a plurality of subscribers (English, Japanese, German, French) and the current enrollment stage of the subscriber, the incorrect answer / correct answer / main education request field of the subscriber (eg, prepositions, verbs, yin, noun. ..) / Language level education system using the integrated messaging system, characterized in that the reference data is stored in a table memory method. In the subscriber management method of the education system equipped with an operator for transmitting specific training voice data to the desired telephone number in the desired time period as a subscriber terminal, A subscriber registration process of registering a subscriber by inputting a desired time period and a desired telephone number to receive a subscriber's image and education file; Reading a subscriber's telephone number in a desired time zone and attempting to forcibly connect to a desired telephone number and occupy a line; Switching the specific education file corresponding to the subscriber to the subscriber terminal when the forced line is occupied by the operator of the operator; Detecting a response (answer) signal applied from the subscriber station, scoring the based on an education level analysis algorithm, and analyzing and storing the data; Learning management method using an integrated messaging system, characterized in that the process consisting of adjusting the level of education of the subscriber. The method of claim 6, If the response signal (answer signal; DTMF signal) is not applied from the subscriber terminal, the operator further comprises the step of transmitting the warning voice data and hint data for the problem, using the integrated messaging system, characterized in that Learning management method. The method of claim 6, If the communication connection to the subscriber terminal is failed (in the absence of the subscriber), the subscriber's attendance status is stored, and further comprising the step of transmitting the training data through an alternative medium (fax, PC) Learning management method using messaging system. The method of claim 6, For the incorrect answer for the same type of problem that was learned the previous day as a result of the analysis of the response signal (answer) transmitted from the subscriber station, the corresponding learning data from the operation unit is repeatedly provided at a cumulative number of times later. Learning management method using integrated messaging system. The method of claim 6, And a learning progress time at which learning data is transmitted from the operation unit to the subscriber within a predetermined time range according to a keypad operation of the subscriber terminal. The method of claim 6, The learning data transmitted from the operation unit for the subscriber may be selected so that the subscriber is transmitted with any one of voice data, fax, short message (SMS), and terminal text message in the order of initial learning and repetitive learning. Learning management method using integrated messaging system.