KR20000010277A - Internet phone service method using voice mailing system - Google Patents

Abstract

PURPOSE: An internet phone service method using a voice mailing system is provided to abbreviate input procedures of connection numbers and to supply supplementary functions of a call or message reservation, a voice mailing service, and so on. CONSTITUTION: A personal communication network and a public switched telephone network having a voice mailing system(VMS) are connected to gateways(214, 216) which are connected with each other through the internet(230) so as to provide an internet phone service to subscribers. A wireless call subscriber connects to a VMS by calling(301) one's own call number and inputting a secret number, and selects(302) an internet phone service. The VMS authenticates the wireless call subscriber by exchanging information with a gateway, and outputs a voice message so that the subscriber can select the function to be wanted in the internet phone service, if the subscriber is a legitimate one. If the subscriber selects(303) the function to be wanted, the corresponding function(310-370) is performed according to a predetermined procedure. Thereby, a subscriber can use an international call at a low charge by using an internet phone service, and is provided with various functions of a direct call, a call or message reservation, a voice mailing service, a charge inquiry, and so on.

Description

Internet-phone service using a voice mail system

The present invention relates to an internet telephony service provided using the Internet and a public telephone network, and more particularly, to a method for providing an internet telephony service using a voice mail (VMS).

As Internet users increase rapidly each year and data transmission speeds on the Internet increase, interest in Internet telephony, Internet fax, and Internet broadcasting is increasing. In particular, Internet telephony has a merit that it costs only tens of percent or less compared to the existing telephone bill when making international calls, and thus, PC telecom operators, Internet service providers, and telephone providers provide Internet telephony services.

Examples of the configuration of a system that can use the Internet telephony service include a computer-to-computer connection (FIG. 1A), a computer-to-phone connection (FIG. 1B), and a telephone-to-phone connection (FIG. 1A to 1C). 1c). In FIG. 1A, the Internet telephone service method between the computer 102 and the computer 106 is to directly call the other party using an IP (Internet Protocol) address. If the other party is using the Internet 104, the call can be made immediately. If there is no other party, it can be delivered in the form of automatic voice e-mail. In FIG. 1B, the Internet telephony service method between the computer 112 and the phone 120 is connected to the gateway server 116 via the Internet 114 when a call is made on a computer connected to the Internet 114, where the public air of the countries of the world is again returned. It is connected to the general telephone 120 through the telephone network 118. This is the concept of the US's International Discount Telecommunications (IDT) Net2Phone (Internet Phone Service), which is cheap enough to cover some Internet and exchange fees. In FIG. 1C, when the Internet phone service method between the phone 132 and the phone 144 is dialed to a gateway server 136 or 140 from a regular phone, the gateway server delivers a voice signal to the other gateway server through the Internet 138. The receiving gateway server connects to the called party through the public telephone networks 134 and 142. It is a preferred form of Internet telephony, as the user has no difference from a regular telephone except by dialing a number to access a gateway server.

In addition, many separate telecommunications providers currently provide Internet telephony services, but because the identification number (003XY, 007XY, etc.) is not available yet, they have a separate access number. Therefore, it is inconvenient to use the Internet telephone service only when the user number or password of a complicated structure is known.

Accordingly, an object of the present invention is to provide an internet telephone service method using a voice mailbox capable of relieving the inconvenience and providing additional services such as speed dial and recording during a call.

In order to achieve the above object, the present invention, the gateways are connected through the Internet, the personal communication network and the public telephone network is connected to each of the gateways and the voicemail device to provide the Internet phone service to the subscriber 1. A communication network, comprising: a first step of a wireless calling subscriber accessing a voice mail box by inputting his or her wireless calling number and password to receive an internet calling service, and then selecting an internet calling service; A second step of the voicemail apparatus exchanging information with the gateway to authenticate the subscriber and then transmitting a guide sound to select a desired function among Internet telephone services if the subscriber is a legitimate subscriber; And a third step of performing a corresponding function according to a predetermined procedure when the wireless calling subscriber selects a desired function.

Since the service user of the present invention can access the voice mail box using his or her calling number and use the Internet telephone service according to the guidance, there is no need to remember a separate access number and user number for using the Internet telephone. In addition, as an additional service of voicemail, the contents of the call can be recorded, so that important contents can be recorded and reconfirmed as needed. Frequently used phone numbers can be defined as speed dials. So that you can call it with a pager so you don't forget it.

1a to 1c is an example of a system configuration for supporting an Internet telephony service,

2 is a block diagram showing an Internet telephone service system according to the present invention;

3 is a flowchart illustrating a process of accessing an Internet telephony service according to the present invention;

4 is an operation flowchart of a call function in an Internet phone service according to the present invention;

5 is an operation flowchart of a call reservation function in an Internet telephone service according to the present invention;

6 is an operation flowchart of a message reservation function in an Internet telephone service according to the present invention;

7 is an operation flowchart of a speed dial function in the Internet telephone service according to the present invention;

8 is an operation flowchart of an internet telephone mailbox function in an internet telephone service according to the present invention;

9 is a flowchart illustrating a usage fee guide function in the Internet telephone service according to the present invention.

* Description of the symbols for the main parts of the drawings *

202,220 Telephone 204,218 Public Telephone Network (PSTN)

206: wireless paging gateway exchange 208: wireless paging exchange

210: voice mail system (VMS) 212: private exchange

214,216: Internet telephony gateway

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

2 is an example of a network configuration using a wireless paging network in Korea and an IDT server in the United States as an example of the configuration of an Internet telephone service system using a voice mailbox according to the present invention. Internet telephone service system according to the present invention is a public telephone network (PSTN: 204), a wireless call gateway switch 206, a wireless call switch 208, voicemail device 210, a private switch 212, the Internet of Korea It consists of a telephone gateway (Narae) 214, an American Internet telephone gateway (IDT server: 216), and a US public telephone network (PSTN: 218) so that Korean callers can communicate with the American caller through the telephone (202, 220), or the United States. The caller of is allowed to speak with the receiver of Korea. In FIG. 2, the Korean Internet telephone gateway 214 and the US Internet telephone gateway server (IDT server: 216) are connected through the Internet 230, and when a US caller connects to a Korean caller, the wireless telephone network is not connected. It is directly connected to the public telephone network 204 of Korea from the private exchange 212.

Referring to Fig. 2, when a caller calls his own call number using the telephone 202, the caller's telephone 202 is connected to a public telephone network 204, a wireless call gateway switch 206, and a wireless call switch ( 208 is connected to the voicemail device 210.

The voicemail device 210 may provide a predetermined guide sound according to the present invention, and may provide an Internet telephone service desired by the caller when the caller inputs a number through the phone according to the guide sound. When the caller selects the Internet phone service, the voice mailbox device 210 attempts to connect to the Internet phone gateway 214 via the private switch 212. In this case, the voice mail device 210 displays the user number and the VMS password on the Internet. Send to phone gateway 214. The internet phone gateway 214 passes through the authentication procedure with the received user number and the VMS password, and then sends a guide sound for inputting the called party's number to the caller through the voicemail device 210. When the caller enters the called party number, the caller connects to the gateway 216 corresponding to the called party number, and then the called party gateway 216 calls the called party through the called party public telephone network 220 so that the caller and the called party connect the public telephone network and the Internet. You will be connected and you will be able to make calls.

In the Internet telephone service according to the present invention, even if the wireless calling subscriber subscribed to the wireless calling voicemail box does not memorize a telephone number for accessing the Internet, the user uses his / her wireless calling user number and password through the voicemail box. Internet phone service can be provided easily.

According to the present invention, a variety of additional services can be provided in the case of providing an Internet telephone service by using a voice mail apparatus of a wireless calling network. Call reservation function to talk with the other party at the time, Message reservation function to deliver the message to the other party at the designated time, Speed dial function to call the other party with the registered number by registering the other party's number as a simple number, Call contents Internet phone mailbox function to manage the recorded message when recording, call history and usage history can be used to look up the usage information.

3 is a flowchart illustrating a process of accessing an Internet telephony service according to the present invention. The wireless calling subscriber who wants to access the Internet dials and calls his / her wireless calling number (301). In response to a call of the calling party, the system of FIG. 2 connects the caller to the calling voicemail device 210 (FIG. 2) and provides the caller with a tone to select the desired service (302). When the caller selects the Internet phone service according to the guide tone, the voice mail device 210 is connected to the Internet phone gateway 214 through the private exchange 212, passes through a number and authentication process, and is an authorized subscriber. The guide sound will be sent to select the desired function.

For example, "The call is 1, the call reservation is 2, the message reservation is 3, the speed dial is 4, the Internet telephone mailbox is 5, the rate guide is 09 and the guide is 0." The caller will hear the caller and press the number of the caller's desired function to provide the caller.

Here, "call 310" is shown in FIG. 4, "call reservation 320" is shown in FIG. 5, "message reservation 330" is shown in FIG. 6, "short dial 340" is shown in FIG. The Internet telephone mailbox 350 "is shown in FIG. 8 and the" fee guidance 360 "is shown in FIG. 9, respectively, to provide the corresponding function according to the number selected by the caller (303).

As shown in FIG. 4, when the user selects "call (i.e., number 1)", the user accesses the Internet telephone gateway and makes a guide broadcast requesting input of the other party's number (311). When the other party's number is input, the caller and the other party are connected (312, 313). If the call is requested during recording, the call is recorded. If the call is recorded, the call is recorded. If the call is not requested, the call is made (314, 315, 316). If the recording is requested during the call, the recording continues while the recording is requested, and if the recording is requested, the recording is stopped (317, 318). In this case, the recording request during the call and the end of recording may use the "*" key as a toggle switch and limit the recording time of the call to a predetermined time.

As shown in FIG. 5, when the user selects "call reservation (ie, number 2)", the user guides an information message about the current number of call reservations, and "call reservation registration is 1 time, listening is 2 times, and deletion." Is 8 times after listening.

When the user selects call reservation registration by pressing 1, the user announces "Please press the other party's phone number and press the asterisk (*)." Please enter your 8-digit reservation date. " When the reservation time is input from the user, the announcement is made as "aa at hh hr mm on xx month yy day. If it is correct, 1 is canceled and 8 is canceled." Register or cancel the reservation, send the corresponding tone and go to the upper menu. At this time, if the telephone number or the reservation time input is different from the predetermined format, the announcement is entered incorrectly.

When the user presses 2 times according to the announcement and selects the call reservation listening, the announcement is made for the registered phone number, and "The next information is 1, the repeated listening is 2, and the information is deleted 8 is listening. "Broadcasts. According to the key input selected by the user, the next registered phone number is guided or the registered information is canceled and the menu goes to the upper menu.

As shown in FIG. 6, when the user selects "message reservation (ie, number 3)", the user guides an information message about the number of current message reservations, and "message reservation registration is 1 time, listening is 2 times, and deletion." Is 8 times after listening.

When the user selects message reservation registration by pressing 1 according to the announcement, the announcement is "Please press the other party's phone number and press the asterisk (*)." Please record and press the asterisk (*) after recording. " When the user records the voice and leaves a message, the announcement is followed by "Please press the 8-digit reservation date". When the reservation time is input from the user, the announcement is made as "aa at hh hr mm on xx month yy day. If it is correct, 1 is canceled and 8 is canceled." Register or cancel your reservation, make the announcement and go to the upper menu. At this time, if the phone number or the reservation time input is different from the predetermined format, the announcement is entered incorrectly.

When the user presses 2 times according to the announcement and selects to listen to the scheduled message, the announcement is made for the registered message, "The next message is 1 time, the repeated listening is 2 times, and the message being deleted is 8 times. " The announcement broadcasts. According to the key input selected by the user, the next registration message is guided or the registered message is canceled and the menu goes to the upper menu.

As shown in Fig. 7, when the user selects "speed dial (i.e., number 4), after sending out a guide message for information currently registered," speed dial registration is 1 time, listening is 2 times, and deletion. Is 8 times after listening.

When the user presses 1 and selects Speed Dial Registration, the user can record a speed dial after beeping. You can record for up to 10 seconds and press the asterisk (*) to exit. The guide sound is sent, and the user records the shortening according to the guide sound. Then press the phone number you want to register in turn and press the asterisk (*). If the other party's phone number is entered, the following tone will be sent: "xxx has been registered." Go to the upper menu. At this time, if the phone number is different from the predetermined format, the announcement is entered incorrectly.

When the user presses 2 times according to the announcement and selects listening, the announcement is made for the registered short message, and "Listening to the next information is 1, repeated listening is 2, confirmation of the number 3, call connection is 4 Times, deletes 8 times. " According to the key input selected by the user, the next shortcut is announced or the registered information is canceled.

At this time, the number of speed dials is based on maximum 20, and adjusted by the operator. When selecting the number confirmation, the registered phone number is guided and when the call connection is selected, "I'm currently connected to aaaaaaa, please wait for a while" and then the announcement of the music. The recording time of the shortened text is 10 seconds (which can be changed by the operator), and the start and end of recording of the call are marked with an asterisk (*).

As shown in FIG. 8, when the user selects "Internet telephone mailbox (ie, 5 times)", it is determined whether there is a current message and if there is no message, the user transmits a guide tone "No message received", and the message is displayed. If it is, it indicates the number of the message and sends the message. Subsequently, the message "1 next time listening, repeated listening 2 times, long-term preservation 3 times, deletion is 8 times after listening".

Then, when the user presses 1 to select the next message, the user listens to the next message. Press 2 to listen repeatedly. Press 3 to save the current message for a long time. Press to delete the current message and go to the upper menu.

A maximum of five messages can be stored, and up to five long-term messages can be stored for 30 days (can be stored again in the long term).

As shown in FIG. 9, when the user selects "Utilization Rate Guidance (that is, nine times)", the announcement sound is sent as "final call history inquiry is 1, and the entire usage history inquiry is 2." If the user presses 1, the user will hear a voice prompt saying "The price is hh hours gg min aaaaaa on mm month dd." This is your call so far. " After sending a beep to guide the charges.

Although not shown in detail in the drawing, when the user presses 0, the user broadcasts a guide, and after each function, pressing the shovel (##) twice in the upper menu ends.

As described above, according to the present invention, when making an international call using the Internet telephone service, the subscriber can use the international call at a low rate, and easily inputs a number for accessing the Internet telephone service, and is busy with the other party. You can record the contents of long-term storage of the contents of the commerce with foreigners, call reservation function that allows you to talk at the time you want, message reservation function that can deliver the message at the desired time, voicemail function, usage fee guide, etc. There is an effect that can provide additional services.

Claims (3)

In the communication network is connected to the gateways through the Internet, the gateways are connected to the personal communication network and the public telephone network with the voicemail device, respectively, to provide Internet telephone service to the subscriber, A first step in which a wireless calling subscriber enters his / her wireless calling number and password to access a voice mail box and selects an internet telephone service in order to receive an internet telephone service; A second step of the voicemail apparatus exchanging information with the gateway to authenticate the subscriber and then transmitting a guide sound to select a desired function among Internet telephone services if the subscriber is a legitimate subscriber; And And a third step of performing a corresponding function according to a predetermined procedure when the wireless calling subscriber selects a desired function. The method of claim 1, wherein the function provided by the Internet telephone service is A call function that allows you to talk directly with the other party, a call reservation function that allows you to talk with the other party at a scheduled time, a message reservation function that allows you to deliver a message to the other party at a specified time, and register and register the party number with a simple voice. It includes a speed dial function for listening to a voice and dialing the other party, an Internet telephone mailbox function for managing a recorded message when recording a call, and a charge guide function for querying call history and usage history. Internet telephone service method using a voice mail characterized in that. The method of claim 2, wherein the call function If the subscriber selects a call, guides the other party's number input, and receives the other party's number to access the other party's number; Making a call after the connection is established and recording a call when recording is required during a call; And When the recording is requested while recording the call content, the recording is terminated, and if the call is requested during the call, the Internet phone service using a voice mail, characterized in that the step comprising the step of performing a connection.