KR19990046391A - Aaaaa - Google Patents

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Publication number
KR19990046391A
KR19990046391A KR1019990007375A KR19990007375A KR19990046391A KR 19990046391 A KR19990046391 A KR 19990046391A KR 1019990007375 A KR1019990007375 A KR 1019990007375A KR 19990007375 A KR19990007375 A KR 19990007375A KR 19990046391 A KR19990046391 A KR 19990046391A
Authority
KR
South Korea
Prior art keywords
voice
gift
telephone
reproducing apparatus
customer
Prior art date
Application number
KR1019990007375A
Other languages
Korean (ko)
Inventor
이진욱
Original Assignee
이진욱
매버릭 주식회사
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 이진욱, 매버릭 주식회사 filed Critical 이진욱
Priority to KR1019990007375A priority Critical patent/KR19990046391A/en
Publication of KR19990046391A publication Critical patent/KR19990046391A/en

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Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/30—Aspects of automatic or semi-automatic exchanges related to audio recordings in general

Abstract

본 발명은 전화주문선물배달시장이나 ((전화국 전보발신부서)) 등에서 응용되는 녹음 시스템으로, 선물 혹은 각종 축전(이하 선물)을 보내길 원하는 고객이 전화상으로 본인의 음성을 직접 녹음하거나 기 녹음된 멘트를 선택하여 이를 여러 형태의 음성재생장치(음성재생기기 및 음성재생디바이스)에 녹음하여 이 음성재생장치를 선물과 함께 수신자에게 전달케 함으로써 서비스의 질을 높이는데 목적이 있다.The present invention is a recording system that is applied in the telephone order gift delivery market or ((telephone station telegraph and sending department)), etc., a customer who wants to send a gift or various celebrations (hereinafter referred to as a gift) or recorded his own voice over the telephone The purpose is to improve the quality of the service by selecting the announcement and recording it on various types of voice reproducing apparatus (voice reproducing apparatus and voice reproducing device) and delivering the voice reproducing apparatus to the receiver with a gift.

이를 실현하기 위하여 본 발명은, 고객들이 전화상으로 직접 자신의 목소리로 녹음하거나 선택한 메시지를 음성데이터로 전환한 후 전화수신지점에서 직접 음성재생장치에 녹음하거나 원격지의 해당 지점에 유·무선으로 전송하여 녹음케 함으로써 거리에 상관없이 고객이 희망하는 지역으로 고객의 메시지를 선물과 함께 수신자 혹은 인수자에게 전달할 수 있도록 한다.In order to realize this, the present invention, the customer directly recorded on the phone with their own voice or convert the selected message into voice data and then directly recorded on the voice playback device at the telephone receiving point or transmitted to the corresponding point of the remote place by wire or wireless This allows you to deliver your message along with a gift to the recipient or recipient, regardless of distance.

Description

유.무선 전화를 통해 음성 메시지를 음성재생장치에 녹음 및 우편 배달하는 시스템{AAAAA}A system for recording and mailing voice messages to a voice playback device through wired or wireless telephones {AAAAA}

본 발명은 고객이 유·무선으로 자신에게 필요한 메시지를 선택하거나 자신이 직접 녹음한 메시지를 여러 형태의 음성재생장치에 녹음하는 시스템에 관한 것이다.The present invention relates to a system in which a customer selects a message necessary for himself / herself by wire or wireless, or records a message recorded by himself / herself in various types of voice reproducing apparatuses.

현재 대부분의 전화주문선물배달업체들은 자신들의 상품에 카드 형태로 고객의 메시지를 추가하여 서비스하고 있는데, 이는 전화상으로 불러주는 내용을 주문접수자가 대필한 것이다. 기존 전화국 전보 발신 시스템 역시 마찬가지다.Currently, most telephone-order gift delivery companies add customer messages in the form of cards to their products, which the caller writes out. The same is true of the existing telephony telephony system.

일부 음성메세지를 선물과 함께 전달하기도 하나, 이는 미리 녹음되어 있는멜로디나 정형화된 단순 메시지이므로 선물을 보내고자 하는 사람의 육성음을 전달할 수 없다.Some voice messages are also delivered with the gift, but they are not pre-recorded melodies or stereotyped simple messages, so they cannot convey the sound of the person who wants to send the gift.

기존의 VMS는 시스템 내에 저장된 음성데이터를 단순 재생하는 방식으로, 고객이 시스템에 접속하면 미리 저장된 음성 정보를 일방적으로 듣게 되어 있다.Existing VMS simply reproduces the voice data stored in the system, and when the customer connects to the system, the VMS unilaterally listens to the pre-stored voice information.

본 발명은 여기에 별도의 녹음 장치 및 이 녹음 장치와 기존 VMS를 연결해주는 인터페이스용 모듈을 부가하여 시스템에 저장되어 있는 데이터 뿐만 아니라 고객이 직접 녹음한 음성 데이터를 시스템 외부로 백업 가능하게 함으로써 기존의 전화주문선물배달업체나 문자 메시지 전달 서비스 업체들이 음성 메시지도 전달할 수있게 해준다.The present invention, by adding a separate recording device and an interface module for connecting the recording device and the existing VMS, it is possible to back up not only data stored in the system but also voice data recorded by the customer directly to the outside of the system. It allows telephone order gift delivery companies and text messaging service providers to deliver voice messages as well.

제 1 도는 본 발명의 음성 메시지 녹음·전달 시스템 구성도1 is a configuration diagram of a voice message recording and delivery system according to the present invention.

이를 실현하기 위하여 본 발명은 고객이 전화상에서 상담원에게 직접 상품 주문을 하고 희망하는 메시지를 상담원 전화에 연결되어 있는 녹음장치에 음성으로녹음하거나, one-stop으로 상품 주문과 함께 희망하는 메시지를 선택하거나 본인의음성을 녹음할 수 있게하는 일종의 VMS에 다음과 같은 기능을 부가한다.In order to realize this, the present invention allows a customer to place a product order directly to an agent on the telephone and record a desired message by voice on a recording device connected to the agent's telephone, or select a desired message together with the product order by one-stop. It adds the following function to a kind of VMS that allows you to record your own voice.

- 선택 혹은 녹음된 데이터를 외부 백업장치로 전송할 수 있는 VMS 인터페이스용 모듈-Module for VMS interface to transfer selected or recorded data to external backup device

- 수신된 데이터를 녹음하는 녹음장치(백업장치)-Recording device for recording the received data (backup device)

이상에서 설명한 바와같이 본 발명은 기존의 전화주문선물배달업체나 문자 메시지 전달 서비스 업체들이 기존 문자 메지지 전달 방식에서 탈피하여 음성으로메시지를 전달케 함으로써 서비의 질을 높이고 고객 만족을 극대화 할 수 있게 한다.As described above, the present invention allows the existing telephone order gift delivery company or text message delivery service company to break away from the existing text message delivery method to deliver a message by voice so as to increase service quality and maximize customer satisfaction. do.

Claims (2)

전화를 이용하여 음성 메시지를 일정 형태의 음성재생장치를 통해 녹음/전달하는 방식A method of recording / delivering voice messages through a voice playback device using a telephone. (1)항에서 선택 혹은 녹음된 데이터를 외부 백업장치로 전송할 수 있는 VMS 인터페이스용 모듈Module for VMS interface that can transfer the data selected or recorded in (1) to external backup device
KR1019990007375A 1999-03-05 1999-03-05 Aaaaa KR19990046391A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
KR1019990007375A KR19990046391A (en) 1999-03-05 1999-03-05 Aaaaa

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
KR1019990007375A KR19990046391A (en) 1999-03-05 1999-03-05 Aaaaa

Publications (1)

Publication Number Publication Date
KR19990046391A true KR19990046391A (en) 1999-07-05

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KR1019990007375A KR19990046391A (en) 1999-03-05 1999-03-05 Aaaaa

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Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20020005847A (en) * 2000-07-10 2002-01-18 김종완 Method and system for servicing delivering goods used by electronic commerce on the Internet
KR20020035409A (en) * 2000-11-04 2002-05-11 정관선 System or method of transmission using present
KR20030030397A (en) * 2001-10-10 2003-04-18 정래은 A transferring system of voice message using the telnet

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20020005847A (en) * 2000-07-10 2002-01-18 김종완 Method and system for servicing delivering goods used by electronic commerce on the Internet
KR20020035409A (en) * 2000-11-04 2002-05-11 정관선 System or method of transmission using present
KR20030030397A (en) * 2001-10-10 2003-04-18 정래은 A transferring system of voice message using the telnet

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E601 Decision to refuse application