KR102597441B1 - Protected person chat application caring system and method using the same - Google Patents

Abstract

The present invention provides a chat application care system for a protected person and a method of using the same.
Specifically, the present invention is a system that provides usage information about the protected person to the guardian by analyzing a chat application running on the terminal of the protected person in a preset manner, and includes an integrated server connected to a database, the integrated server comprising: A chat information collection module that is connected to the chatting application that the protected person is using, collects messages from the chat room in which the protected person is active, and generates chat information based on the messages; and a usage information calculation module that calculates the usage information of the protected person in a preset manner using the chat information and provides the usage information to the guardian. It includes, and the usage information calculation module includes: keywords used by the protected person and users of the chat room; A person exchanging messages with the protected person; A first topic of interest in which all participants of the chat room in which the protected person participates are interested; a second topic of interest in which the protected person is interested; and usage patterns including usage time of the protected person; Provides a system in which statistical information of at least one of the information groups including is calculated and provided to the guardian, wherein the statistical information is calculated using a pre-trained artificial intelligence model.

Description

Protected person chat application caring system and method using the same {Protected person chat application caring system and method using the same}

The present invention relates to a chat application care system for a protected person and a method of using the same.

Recently, the problem of school violence is worsening day by day and is emerging as a serious social problem. In particular, such school violence is often not known to the students' parents, so parents often find out about it only after the school violence incident has intensified.

Regarding such school violence, each school has a reporting box installed at the entrance or hallway of the school for students to report violence, concerns, bullying, and complaints about the school. However, teachers must patrol and open the reporting box to check, so students are Even if a letter is put into the report box and reported, students' difficulties are not promptly resolved because they are not immediately aware of the fact that the letter was reported. As the report box was not used properly in the past, it is currently being neglected.

Accordingly, there is a way to report students' difficulties directly to the principal's office or the teacher's office using the phone, but since this requires the student to report it verbally to the teacher, students are reluctant to report by phone because they are embarrassed. Accordingly, due to the inability to resolve students' difficulties, incidents of life problems such as school violence, running away from home, and bullying are increasing day by day.

Korean Patent Publication No. 10-2013-0119551, which is disclosed as a prior art, discloses structures to prevent school violence by securing the location and images of students in real time, but in blind spots where imaging devices such as CCTV are not placed. When school violence occurs, there are limitations in that it cannot be prevented.

The above-mentioned background technology is technical information acquired by the applicant in the process of deriving the present invention, and cannot necessarily be said to be known technology disclosed to the general public before the application for the present invention.

Korean Patent Publication No. 10-2013-0119551

In order to solve the above problems, technology is available to more accurately check the status of the ward by monitoring messages received from the ward (e.g., child) and receiving information on the ward's topics of interest, usage patterns, etc. I would like to propose.

In addition, if it is determined that a message received from a chat application used by a protected person contains dangerous words (e.g., school violence words), the guardian is notified of this fact to prevent dangerous situations that may occur to the protected person. There is a purpose.

In order to achieve the above object, a protected person chat application care system and a method of using the same according to embodiments are provided.

The present invention is a system that analyzes a chat application running on the protected person's terminal in a preset manner and provides usage information about the protected person to the guardian. It includes an integrated server connected to a database, and the integrated server is used by the protected person. A chat information collection module that is connected to an active chat application and collects messages from the chat room in which the protected person is active, and generates chat information based on the messages; and a usage information calculation module that calculates the usage information of the protected person in a preset manner using the chat information and provides the usage information to the guardian. It includes, and the usage information calculation module includes: keywords used by the protected person and users of the chat room; A person exchanging messages with the protected person; A first topic of interest in which all participants of the chat room in which the protected person participates are interested; a second topic of interest in which the protected person is interested; and usage patterns including usage time of the protected person; Provides a system in which statistical information of at least one of the information groups including is calculated and provided to the guardian, wherein the statistical information is calculated using a pre-trained artificial intelligence model.

Additionally, the usage information calculation module may include a topic of interest calculation unit that determines the first and second topics of interest; It includes, wherein the interest topic calculation unit determines based on a leading message defined in a preset manner and a response message to the leading message, and the response message is divided into a direct response message and an indirect response message and is processed. , the first and second topics of interest can be determined by setting different weights for the direct response message and the indirect response message.

In addition, the topic of interest calculation unit includes a first artificial intelligence model that determines whether there is a relationship between the leading message and the response message and classifies the indirect response message to the leading message, and the first artificial intelligence model is configured to determine the correlation between the leading message and the response message. After extracting the keywords of the message and the response message, it can be determined whether the keyword of the response message is included in the keyword group related to the keyword of the leading message.

In addition, the topic of interest calculation unit determines the first and second topics of interest by further considering the input speed of the direct response message and indirect response message to the leading message in the k chat room. The subject is the input speed of the k+1 chat room in which the protected person participates; and input time of the specific leading message; It can be judged by further considering.

In addition, an event situation management module that provides the guardian with event situation information occurring in the chat room in which the protected person is active; It further includes, wherein the event situation management module includes a risk message determination unit including a second artificial intelligence model that identifies risk messages among messages input by participants of the chat room; and a guardian notification unit that provides an alarm to the guardian when it is determined that a danger message for the protected person has been input through the danger message determination unit. may include.

Additionally, the guardian notification unit may provide an alarm to the guardian when it is determined that the input speed of messages input by participants in the chat room exceeds a preset standard speed.

In addition, the usage information calculation module includes a guardian question processing unit that provides answers to questions input by the guardian using the chat information; It further includes, wherein the guardian question processing unit includes a third artificial intelligence model that identifies at least one keyword of the sentence entered by the guardian, and chat information corresponding to the keyword using the third artificial intelligence model. can be calculated and provided to the guardian.

Meanwhile, the present invention is a method using the above-described system, and (a) by means of a chat information collection module, messages from the chat room in which the protected person is active are connected to the chatting application of the protected person, and chatting information is collected based on the messages. Generating steps; (b) identifying a leading message among the messages in the chat room in a preset manner by the interest topic calculation unit of the usage information calculation module; (c) extracting the keywords of the leading messages from the messages classified into the leading messages in step (b), and then generating a group of related keywords for the keywords by a first artificial intelligence model trained in advance. ; (d) A step of identifying response messages targeting messages after the leading message. After extracting keywords for each of the messages, it is determined whether the keywords are included in the related keyword group calculated in step (c). step; and (e) if a keyword is included in the related keyword group in step (d), it is classified into a response message, and considering the numerical value and input speed of the response message, the first topic of interest of all participants in the chat room and the subject of the protected person A step of determining a second topic of interest; Provides a method including.

In addition, in step (e), among the response messages, messages in a format using the direct reply function of the chat application are classified as direct response messages, and the rest excluding the direct response messages are classified as indirect response messages. The degree of responsiveness can be determined by setting the weight of the response message to be greater than the weight of the indirect response message.

Additionally, in step (e), at least one of an image file after the leading message, a message containing URL information, and an emoticon may be further considered, and the responsiveness may be determined by giving a greater weight than the reaction message.

The present invention monitors messages received from a protected person (e.g., a child), and provides information about the protected person's topics of interest, usage patterns, etc., so that the status of the protected person can be confirmed more accurately.

In addition, if it is determined that a message received from a chat application used by a protected person contains dangerous words (e.g., school violence words), dangerous situations that may occur to the protected person can be prevented by notifying the guardian of this fact. .

The effects that can be obtained from various embodiments are not limited to the effects mentioned above, and other effects not mentioned are clearly derived to those skilled in the art based on the detailed description below. It can be understood.

The above-described and other aspects, features and benefits of certain preferred embodiments of the present invention will become more apparent from the following description taken in conjunction with the accompanying drawings.
Figure 1 is a conceptual diagram of a protected person chat application care system according to an embodiment of the present invention.
Figure 2 is an overall configuration diagram of a protected chat application care system according to an embodiment of the present invention.
Figure 3 is a schematic diagram illustrating an exemplary method of evaluating a response message in the topic of interest calculation unit of the protected chat application care system according to an embodiment of the present invention.
Figure 4 is a schematic diagram schematically explaining a method of determining a topic of interest in a chat application care system for a protected person according to an embodiment of the present invention.
Figure 5 is a flow chart schematically explaining the operational relationship of the protected chat application care system according to an embodiment of the present invention.
Figure 6 is a flowchart of a method using the protected chat application care system according to an embodiment of the present invention.
It should be noted that throughout the drawings, like reference numerals are used to illustrate identical or similar elements, features and structures.

Since the present invention can make various changes and have various embodiments, specific embodiments will be illustrated in the drawings and described in detail in the detailed description. However, this is not intended to limit the present invention to specific embodiments, and should be understood to include all changes, equivalents, and substitutes included in the spirit and technical scope of the present invention. While describing each drawing, similar reference numerals are used for similar components.

Terms such as first, second, A, B, etc. may be used to describe various components, but the components should not be limited by the terms. Terms are used only to distinguish one component from another. For example, a first component may be named a second component, and similarly, the second component may also be named a first component without departing from the scope of the present invention. The term “and/or” includes any of a plurality of related stated items or a combination of a plurality of related stated items.

When a component is said to be "connected" or "connected" to another component, it is understood that it may be directly connected to or connected to the other component, but that other components may exist in between. It should be. On the other hand, when it is mentioned that a component is “directly connected” or “directly connected” to another component, it should be understood that there are no other components in between.

The terms used in this application are only used to describe specific embodiments and are not intended to limit the invention. Singular expressions include plural expressions unless the context clearly dictates otherwise. In this application, terms such as “comprise” or “have” are intended to designate the presence of features, numbers, steps, operations, components, parts, or combinations thereof described in the specification, but are not intended to indicate the presence of one or more other features. It should be understood that this does not exclude in advance the possibility of the existence or addition of elements, numbers, steps, operations, components, parts, or combinations thereof.

Unless otherwise defined, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by a person of ordinary skill in the technical field to which the present invention pertains. Terms defined in commonly used dictionaries should be interpreted as having a meaning consistent with the meaning in the context of the related technology, and unless explicitly defined in the present application, should not be interpreted in an ideal or excessively formal sense. No.

A preferred embodiment according to the present invention will be described in detail with reference to the attached drawings. Hereinafter, the protected chat application care system according to an embodiment of the present invention will be referred to as 'system' for convenience of explanation. In addition, the 'chat application' used herein can be understood as any application for sending and receiving messages on a terminal owned by a protected person. It is specified in advance that this concept includes all text messages (e.g., SMS, MMS messages), instant messages (e.g., messages from messenger applications), SNS messages, and emails from third-party servers (not shown).

1 is a conceptual diagram of a system according to an embodiment of the present invention.

Referring to Figure 1, the system is performed on the integrated server 100, and the integrated server 100 is connected to the artificial intelligence model 103. The artificial intelligence model 103 is configured to be trained in advance for a predetermined purpose. The chatting application 101 used in the terminal of the protected person operates at least one chat room 102, and the messages in the chat room 102 are automatically transmitted to the integrated server 100 and collected. It is processed in a preset manner in the integrated server 100 via a wireless network.

Usage information, which is statistical information analyzed by the integrated server 100, is provided to the guardian. Usage information may be provided when requested by the guardian, or may be provided to the guardian in the form of periodic reports. As described later, when an event situation occurs in the chat room 102 in which the protected person is participating, the contact information of the guardian of the other participants (A, B, C, D) of the chat room 102 will be automatically transmitted to the protected person's terminal. You can. In addition, when an event situation occurs, an automatic notification is provided to the guardian, encouraging the guardian to respond quickly.

Figure 2 is an overall configuration diagram of a protected chat application care system according to an embodiment of the present invention. Referring to FIG. 2, the overall configuration of the system according to an embodiment of the present invention will be described. The integrated server 100 of the present invention includes a chat information collection module 110, a usage information calculation module 120, and an event situation management module 130.

The chat information collection module 110 is connected to the chat application that the protected person is using. For personal information security, it can be connected to the chat application of the protected person after going through a certain authentication process. Of course, at this time, depending on the guardian's selection, some of the chat rooms in which the protected person is participating may be preset to block access.

The chat information collection module 110 includes a chat room connection unit 111, a message collection unit 112, and a chat information generation unit 113.

The chat room connection unit 111 is configured to perform the above-described authentication process and allow the guardian to select the chat room or counterpart to be analyzed. If the guardian does not make a separate selection, it can be set to default to all selections of the chat room and other parties.

The message collection unit 112 is configured to collect messages exchanged in real time in individual chat rooms. The message collection unit 112 is connected to a database module (not shown) and may be configured to store such information.

The chat information generator 113 generates chat information using a message. Chat information is created based on all information about the message, such as the type, time, and sender of each message. As an example, a data packet may be formed by dividing message type - content (text) - time - sender - calling keyword, etc. These data packets are transmitted to the usage information calculation module 120.

The usage information calculation module 120 includes an interest topic calculation unit 121, a statistical information generation unit 122, and a guardian question processing unit 123. The usage information calculation module 120 calculates the usage information of the protected person in a preset manner using chat information and provides the usage information to the guardian.

The topic of interest calculation unit 121 is configured to calculate topics of interest to not only the protected person but also all chat room participants through a pre-trained first artificial intelligence model. This is a method of calculating topics of interest by extracting keywords from the text, which is the content of the message. Multiple keywords can be extracted from one message. In this case, the calculation is performed taking these ratios into consideration. For example, keywords X and Y can be extracted from A's message, and X can be reflected at a 30% rate and Y at a 70% rate when calculating using previously known natural language processing. If only a single keyword, X, is extracted from A's message, they are treated differently in that

The topic of interest of all participants is defined as the first topic of interest, and the topic of interest of the protected person is defined as the second topic of interest. The system according to the present invention can instruct the guardian to calculate the subject of interest of a specific participant in the chat room according to the guardian's selection. In this case, the subject of interest of the specific participant can be calculated in the same manner as the protected person and output to the guardian. .

Figure 3 is a schematic diagram illustrating an exemplary method of evaluating a response message in the subject of interest calculation unit of the chat application care system for a protected person according to an embodiment of the present invention. The description will be made with reference to Figure 3.

The topic of interest calculation unit 121 makes a decision based on a leading message defined in a preset manner and a response message to the leading message. At this time, the response message is divided into a direct response message and an indirect response message and processed, and the weight of the direct response message and the indirect response message is set differently to determine the topic of interest.

The leading message refers to the first message among messages containing multiple common keywords. As an exemplary processing method, all messages are first classified into leading messages, and then all are grouped based on the inclusion relationship of the correlation of keywords.

In other words, messages confirmed to have keyword relevance are grouped into a specific group, and the first message among them is designated as the leading message. Separate weight is given to the participant who sent the leading message. These weights can be considered when identifying the topic of interest of the participant.

The first artificial intelligence model extracts the keywords of the leading message and the reaction message, respectively, and then selects the reaction message by determining whether the keyword of the reaction message is included in the keyword group related to the keyword of the leading message. After quantifying the keyword based on the response message, the ranks of multiple keywords are provided to the guardian.

As described above, response messages are divided into direct response messages and indirect response messages. Direct response messages, as the term suggests, are a form of formal reply to a leading message using the 'reply function'. Whether direct response messages are possible may vary depending on the type of chat application used by the protected person. If there is no direct response message function, only indirect response messages are used. In this institute, the explanation is based on a chat application with a direct response message function.

Among response messages, except for direct response messages, the rest are classified as indirect response messages. At this time, the topic of interest is determined by setting different weights for the direct response message and the indirect response message. As an example, 0.5 may be assigned to a direct response message, and 0.3 may be assigned to an indirect response message. These weights can be optimally selected according to the designer's choice.

By categorizing the leading message based on keywords, scoring multiple keywords, and providing their ranks to the guardian, it is possible to provide the guardian with topics of interest to chat room participants in a highly reliable way.

Figure 4 is a schematic diagram schematically explaining a method of determining a topic of interest in a chat application care system for a protected person according to an embodiment of the present invention. This will be explained further with reference to FIG. 4 .

The topic of interest calculation unit 121 determines the topic of interest by further considering the input speed of the direct response message and indirect response message to the leading message. Rather than simply considering the number of response messages, if participants respond quickly to a specific topic of interest, the keyword is treated as superior to other keywords. At this time, the first and second topics of interest can be determined by further considering the input speed of the k+1 chat room in which the protected person participates and the input time of a specific leading message.

The input time of the leading message can be understood as ‘input time’. This is because the reaction speed of participants may vary depending on the day/month/week/time, etc. As an example, it is clear that the reaction speed at 2:00 AM on Monday and the reaction speed at 6:00 PM on Friday are different, so the speed at the time when the reaction speed is calculated to be slow by the first artificial intelligence model and the reaction speed are It is desirable to take into account all speeds at the time calculated to be fast.

The statistical information generation unit 122 is linked with the guardian question processing unit 123 and generates statistical information corresponding to the information input by the guardian question processing unit 123.

The guardian question processing unit 123 is configured to provide answers to questions entered by the guardian. Equipped with a third artificial intelligence model, when a guardian enters a question in a free sentence format, an answer to this question is provided.

The third artificial intelligence model identifies at least one keyword in the sentence entered by the guardian, calculates chat information corresponding to the keyword using the third artificial intelligence model, and provides it to the guardian.

The event situation management module 130 provides the guardian with event situation information occurring in the chat room in which the protected person is active. Specifically, it includes a risk message judgment unit 131, a guardian notification unit 132, a participant guardian information confirmation unit 133, and a risk situation determination unit 134.

Here, ‘dangerous’ refers to the nature of posts that are unsuitable for disclosure to minors or other protected persons, such as harmful, violent, threatening, obscene, prohibited, or adult. Therefore, 'dangerous words' refer to words with such inappropriate characteristics, and 'dangerous messages' refer to messages containing dangerous words. Therefore, messages containing profanity, violence, or threatening words received by a protected person can be said to be dangerous messages.

Figure 5 is a flow chart schematically explaining the operational relationship of the protected chat application care system according to an embodiment of the present invention.

Referring to Figures 4 and 5 together, the system according to the present invention generates chat information and then provides statistical information to the guardian.

The risky message determination unit 131 includes a second artificial intelligence model that identifies risky messages among messages input by chat room participants. The guardian notification unit 132 is configured to provide an alarm to the guardian when it is determined that a dangerous message for the protected person has been input through the dangerous message determination unit 131. This is because when group harassment such as so-called ‘bullying’ is confirmed, quick action is needed. Meanwhile, the guardian notification unit 132 is configured to provide an alarm to the guardian when it is determined that the input speed of messages input by chat room participants exceeds a preset standard speed. If the input speed of a message increases explosively, even if it is not a dangerous message, the guardian may need to be aware of the situation.

When the guardian inputs a question, the system according to the present invention is configured to process the answers to the guardian's question and provide an answer to the guardian.

Referring again to FIG. 2, the event situation management module 130 further includes a risk situation determination unit 134. The risk situation determination unit 134 automatically determines the conflict situation of participants in the chat room. This is because risk situations or conflict situations do not necessarily include a risk message. Even if it is not judged to be a dangerous message, the conflict situation of chat room participants can be sufficiently assumed, so it can be designed to separately determine the risky situation through a second artificial intelligence model. At this time, if it is determined that the situation is dangerous, a 'help request' alarm can be automatically provided to the guardians of the participants, and through this, each guardian can mediate to resolve the conflict situation.

Figure 6 is a flowchart of a method using the protected chat application care system according to an embodiment of the present invention. Descriptions that overlap with the above are omitted.

The method using the system according to the present invention includes steps S110 to S150.

Step (S110) is a step in which messages from the chat room in which the protected person is active are collected by connecting to the chatting application of the protected person by the chat information collection module 110, and chatting information is generated based on the messages.

Step S120 is a step in which a leading message is identified among the messages in the chat room in a preset manner by the interest topic calculation unit 121 of the usage information calculation module 120.

In step S130, the keyword of the leading message is extracted from the message classified as the leading message in step S120, and then a group of related keywords for the keyword is generated by a first artificial intelligence model trained in advance. It's a step.

Step S140 is a step of identifying response messages targeting messages after the leading message. After extracting keywords for each of the messages, it is determined whether the keywords are included in the related keyword group calculated in step S130. This is the stage where it becomes possible.

In step S150, if a keyword is included in the related keyword group in step S140, it is classified into a response message, and considering the numerical value and input speed of the response message, the first topic of interest of all participants in the chat room and the first topic of interest of the protected person are determined. 2 This is the stage where the topic of interest is decided.

In step S150, among the response messages, messages using the direct reply function of the chat application are classified as direct response messages, and the rest excluding the direct response messages are classified as indirect response messages. At this time, the responsiveness is determined by setting the weight of the direct response message to be greater than the weight of the indirect response message. Here, 'responsiveness' can be understood as an indicator that evaluates the degree of response of other participants to a specific message.

In addition, at least one of an image file after the leading message, a message containing URL information, and an emoticon is further considered, and a greater weight is given than the response message to determine the responsiveness. This is because image files, messages containing URL information, and emoticons can be considered to be of more active interest.

Protected terminals and guardian terminals are communication capable desktop computers, laptop computers, laptops, smart phones, tablet PCs, mobile phones, and smart watches. (smart watch), smart glass, e-book reader, PMP (portable multimedia player), portable game console, navigation device, digital camera, DMB (digital multimedia broadcasting) player, digital voice It may include a digital audio recorder, digital audio player, digital video recorder, digital video player, PDA (Personal Digital Assistant), etc.

The preferred embodiments of the present invention described above may be implemented in the form of program instructions that can be executed through various computer means and recorded on a computer-readable medium. Computer-readable media may include program instructions, data files, data structures, etc., singly or in combination. Program instructions recorded on a computer-readable medium may be specially designed and constructed for the present invention or may be known and usable by those skilled in the computer software art.

Examples of computer-readable media may include hardware devices specifically configured to store and execute program instructions, such as ROM, RAM, flash memory, etc. Examples of program instructions may include machine language code such as that created by a compiler, as well as high-level language code that can be executed by a computer using an interpreter, etc. The above-described hardware device may be configured to operate with at least one software module to perform the operations of the present invention, and vice versa.

Additionally, the above-described method or device may be implemented by combining all or part of its components or functions, or may be implemented separately.

Although the present invention has been described above with reference to preferred embodiments, those skilled in the art may make various modifications and changes to the present invention without departing from the spirit and scope of the present invention as set forth in the claims below. You will understand that you can do it.

100: Integrated server
110: Chat information collection module 120: Usage information calculation module
121: Topic of interest calculation unit 122: Statistical information generation unit
123: Guardian question processing unit 130: Event situation management module
131: Danger message judgment unit 132: Guardian notification unit
133: Participant guardian information confirmation section

Claims (5)

A system that analyzes a chat application running on a protected person's terminal in a preset manner and provides usage information about the protected person to the guardian, comprising an integrated server connected to a database, the integrated server,
A chat information collection module that is connected to a chat application that the protected person is using, collects messages from the chat room in which the protected person is active, and generates chat information based on the messages; and
a usage information calculation module that calculates usage information of the protected person in a preset manner using the chat information and provides the usage information to the guardian; Includes,
The usage information calculation module is,
Keywords used by the protected person and users of the chat room;
A person exchanging messages with the protected person;
A first topic of interest in which all participants of the chat room in which the protected person participates are interested;
a second topic of interest in which the protected person is interested; and
A usage pattern including the usage time of the protected person; Statistical information of at least one of the information groups including is calculated and provided to the guardian, wherein the statistical information is calculated using a pre-trained artificial intelligence model,
The usage information calculation module is,
a topic of interest calculation unit that determines the first and second topics of interest; Includes,
The topic of interest calculation unit,
Decision is made based on the leading message defined in a preset manner and the response message to the leading message,
The response message is,
A system that divides direct response messages and indirect response messages and processes them, and determines the first and second topics of interest by setting different weights for the direct response messages and indirect response messages.
delete According to claim 1,
The topic of interest calculation unit,
It includes a first artificial intelligence model that determines whether there is a relationship between the leading message and the response message and distinguishes an indirect response message to the leading message,
The first artificial intelligence model is,
A system that extracts each keyword of the leading message and the response message and then determines whether the keyword of the response message is included in a keyword group related to the keyword of the leading message.
delete According to claim 1,
An event situation management module that provides the guardian with event situation information occurring in a chat room in which the protected person is active; It further includes,
The event situation management module is,
a risky message determination unit including a second artificial intelligence model that identifies risky messages among messages input by participants of the chat room; and
a guardian notification unit that provides an alarm to the guardian when it is determined that a dangerous message for the protected person has been input through the dangerous message determination unit; system, including.

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