KR102494253B1 - A management system for credit collection information - Google Patents

Abstract

The present invention relates to a management system for credit collection information. More specifically, the present invention relates to a management system for credit collection information, which is able to allow a creditor to easily access experts and other information related to credit collection, and provide convenience in credit collection. To this end, the present invention provides the management system for credit collection information, comprising: a credit information input unit receiving an input of information of a credit; a credit information display unit displaying the information of the credit; a collection information search unit searching collection information on the inputted credit; a bidding information display unit displaying basic information of collection experts who have indicated his/her will to collect the credit and estimate information in accordance with credit collection with regard to the collection information searched through the collection information search unit; and a collection request determination unit which, if one of the collection experts displayed on the bidding information display unit has been selected, transmits the indication of the will to an external terminal, and determining the request for collection to the relevant expert.

Description

A management system for credit collection information}

The present invention relates to a debt collection information management system, and more particularly, to provide convenience in debt collection by enabling creditors to easily access debt collection experts and other debt collection related information. It is about a collection information management system.

After lending money to companies or individuals, or when debts generated through commercial transactions between companies are not normally collected, creditors' financial and psychological damages frequently occur. In this case, even if the creditor files a civil lawsuit and receives an execution statement or has a document (eg, notarial deed) with enforcement power, it is inevitable to actually execute it and collect the debt, requiring a lot of inconvenience and time.

To this end, they usually find a place such as a credit information company specializing in debt collection and request debt collection. Due to the dark image and limited information about the industry related to debt collection, it is difficult for the general public to find a debt collection specialist that suits them. However, there was a problem that it was not easy to compare the fee information.

Korean Patent Publication No. 10-2012-0113073 discloses a collection management system based on push-pull, but it is only to update information between a collection requester and a collection company that has already been matched, so it can be considered irrelevant to finding a company that suits you. can

Korean Registered Patent No. 10-0563933 discloses a collection consignment management system and its method, but here, the collection consignment service terminal is selected according to predetermined criteria, which is rich in resources. This system is only available for large corporations, and it is a system that is difficult for creditors of ordinary individuals or small and medium-sized businesses to have, and furthermore, there is a problem that creditors themselves have no choice according to their condition and situation.

Korean Patent Publication 10-2012-0113073 (2012. 10. 12) Korean Registered Patent No. 10-0563933 (2006. 3. 23)

The present invention is intended to solve these problems, and allows creditors to easily access debt collection experts, other experts, and debt-related information suitable for them so that debt collection work can be done more conveniently and under more reasonable conditions in terms of fees and other expenses. Its purpose is to enable progress

The present invention for achieving this object is a bond information input unit for receiving bond information; a bond information display unit displaying bond information; a collection information query unit capable of querying collection information on the entered credit; a bid information display unit for displaying basic information of a collection expert who has expressed an intention to collect and estimate information according to debt collection with respect to the collection information inquired through the collection information inquiry unit; Provides a debt collection information management system comprising a collection request confirmation unit for transmitting an expression of intention to an external terminal and confirming a collection request for the expert when one of the collection experts displayed in the bid information display unit is selected do.

In the present invention, the bond information is characterized in that the type of bond, the name of the debtor, the total amount of debt, the uncollected amount, the date of occurrence of the bond, and basic evidence, and a list of these information is displayed on one screen by the bond information display unit. characterized by what can be displayed.

In the debt information input unit, the types of bonds are predefined and displayed so that the types of bonds can be classified and input, and the collection information inquiry unit makes a quick confirmation that requests to inquire about the extinctive prescription of bonds and whether or not collection is possible within 1 hour. with the requesting department; and a proposal receiving requesting unit for requesting collection expert information and quotation information to which a collection intention bid is to be made within a second time period longer than the first time period.

It further includes a review information providing unit providing reviews of consumers who have experience in debt collection, but the review information providing unit is characterized in that it provides a search window through which each review information and similar cases can be searched with a search term.

It further includes a bond know-how information providing unit that provides bond-related know-how written by an expert, but the bond know-how information providing unit is characterized by providing a search window for searching the expert's real name, expert's comments, and similar cases with a search term. .

It is characterized in that it further includes an additional service information providing unit that provides information on experts in other positions highly related to the collection work other than the collection job and data room information related to the debt.

and a popular bond manager information providing unit for displaying and providing information on a popular bond manager selected based on at least one of the reviews, star ratings, or achievements on a main screen.

Regarding the credit manager that has consistently reached a condition below a certain standard among the reviews, star ratings, or performance, creditors can view the information, and through this, refer to the information when requesting debt collection.

and a recommendation collection expert information providing unit displaying and providing information on a recommendation collection specialist or a recommendation collection company selected based on any one or more of the reviews, star ratings, or achievements on a main screen.

The dedicated page for debt collection experts features a bond market function that allows each debt collection company or financial institution to freely trade their own bonds, so that debts that have been difficult to resolve for a long time can be quickly resolved through appropriate debt collection experts. do.

A quick menu providing unit for selecting a frequently sought menu on the main screen may be further included, wherein the quick menu providing unit may include a bond registration button, a My Page button, and a home button.

On the expert introduction screen, a brief introduction, career, case, and review information are displayed, and a 1:1 Inquiry menu is displayed for making 1:1 text inquiries separately, and when the 1:1 Inquiry button is selected , It is characterized in that a 1:1 chat window is displayed while the screen is changed.

According to the present invention, there is an advantage in that a debt collection request can be made under more reasonable conditions by simply entering the status of one's debt and having the debt collection agency or experts compete according to the input information.

In addition, it has the advantage of increasing access to professionals in other fields, such as lawyers, judicial scriveners, and tax/accountants, in addition to debt collection experts.

On the other hand, it has the advantage of being able to easily grasp the expertise and processing results of each expert through reviews, star ratings, counseling cases, etc., thereby broadening the range of choices and enhancing the transparency of selected data.

On the other hand, the present invention allows debts that have been difficult to resolve for a long time to be quickly resolved through suitable debt collection experts through a bond market function in which each debt collection company or financial institution can freely trade their own bonds.

1 is a control block diagram of the present invention.
2 is an initial screen of the system of the present invention.
Figure 3 is the main screen of the system of the present invention.
4 to 6 are screens for inputting bond information in the present invention.
7 is a screen for selecting a collection information search option in the present invention.
8 is a screen showing the bond information registered by the user and the quotation and information received from the bond collection expert who made a bid in the present invention.
9 is a screen that appears when a debt collection expert is finally selected in the present invention.
10 is a screen for providing review information in the present invention.
11 is a screen for providing bond know-how information in the present invention.
12 to 15 are screens in which information on experts selected through additional services is provided in the present invention.
16 is a screen introducing popular debt management companies and recommended collection companies in the present invention.
17 to 19 are screens displayed when each button of the favorites section is selected in the present invention.

Since the present invention can make various changes and have various embodiments, specific embodiments are illustrated and described in the drawings.

However, this is not intended to limit the present invention to specific embodiments, and should be understood to include all modifications, equivalents, and substitutes included in the spirit and scope of the present invention.

Terms including ordinal numbers, such as first and second, may be used to describe various components, but the components are not limited by the terms.

These terms are only used for the purpose of distinguishing one component from another.

For example, a second element may be termed a first element, and similarly, a first element may be termed a second element, without departing from the scope of the present invention.

The terms and/or include any combination of a plurality of related recited items or any of a plurality of related recited items.

It is understood that when an element is referred to as being "connected" or "connected" to another element, it may be directly connected or connected to the other element, but other elements may exist in the middle. It should be.

On the other hand, when an element is referred to as “directly connected” or “directly connected” to another element, it should be understood that no other element exists in the middle.

Terms used in this application are only used to describe specific embodiments, and are not intended to limit the present invention.

Singular expressions include plural expressions unless the context clearly dictates otherwise.

In this application, the terms "include" or "have" are intended to designate that there is a feature, number, step, operation, component, part, or combination thereof described in the specification, but one or more other features It should be understood that the presence or addition of numbers, steps, operations, components, parts, or combinations thereof is not precluded.

Hereinafter, the embodiments will be described in detail with reference to the accompanying drawings, but the same or corresponding components regardless of reference numerals are given the same reference numerals, and overlapping descriptions thereof will be omitted.

The present invention has a structure as shown in FIG.

A collection information providing application is installed on the creditor's terminal (eg, smartphone, PC, laptop, tablet, etc.), and a separate application is also installed on the terminals (300, 400) of collection specialists and other experts (eg, lawyers, judicial scriveners, tax accountants, etc.) When the application is installed, these terminals are connected to each other via the management server, and can exchange information under the management of the management server.

The terminal on which the collection information application is installed constitutes one system 100, and the components constituting the system include a debt information input unit 101, a bond information display unit 102, a collection information inquiry unit 103, and bid information. Display unit 104, collection request confirmation unit 105, collection status information providing unit 106, review information providing unit 107, credit know-how information providing unit 108, supplementary service information providing unit 109, popular bonds It includes a manager information providing unit 110, a recommendation collection expert information providing unit 111, a favorites unit 112, a control unit 113, a communication unit 114, and a bond market unit 115.

The user, the creditor, inputs the information of the debt to be requested for collection through the debt information input unit 101, and inquires whether or not collection is possible and the expiration date, as well as the collection possibility and collection expert inquiry command using the collection information inquiry unit 103. If the management server 200 receives it and pushes it to the collection expert terminal 300 of the pool registered in the DB 202, the feedback and estimate of the expert who wants to collect the debt is returned to the management server ( 200), and the management server 200 delivers it to the creditor's terminal so that the creditor can inquire the profile, estimate, history, etc. of at least one or more collection experts through the bidding information display unit 104, and then collect the desired collection The expert is allowed to make a final selection decision through the collection request decision unit 105.

This process is not limited only to the collection specialist, but may also be performed between terminals of other experts, that is, lawyers, judicial scriveners, and tax accountants, and creditors' terminals.

On the other hand, the collection state information providing unit 106 serves to provide information about the current progress state after the final collection request is confirmed. This receives the information input by the collection expert in real time, indicates the current status (preparation, collection work, meeting 00 times in progress, collection completion, etc.), and furthermore plays a role of notifying future schedules.

The management server 200 includes a control unit 201, a DB 202, a matching unit 203, and a communication unit 204. The DB 202 contains information (profile, career, counseling history, etc.) of registered experts, and includes not only information about individual experts but also information about the company to which the expert belongs.

In addition, the DB 202 also contains information on various settled debt collection cases and experts who helped solve them, so that other creditors can search for cases similar to their own in the future to find clues to solutions and experts We can help if you are looking for .

The matching unit 203 connects the creditor terminal and the selected expert's terminal when a specific expert (debt collection expert, lawyer, judicial scrivener, tax accountant, etc.) is selected through the creditor terminal, and various information and events that may occur under this connection. plays a role in managing

Meanwhile, a brief description of components not described is as follows.

The sub-component of the collection information inquiry unit 103, which can inquire the collection information on the entered debt, consists of two sub-components. A quick confirmation request unit that makes a request to be able to inquire within (e.g., 24 hours), and a collection expert information and estimate information that will make a request for collection intention within the second time (e.g., 72 hours), which is longer than the first time Include a request to receive offers. The quick confirmation request unit carries out inquiry requests so that inquiries can be made by a person in charge separately assigned to provide opinions on the extinctive prescription of bonds, provide opinions on whether collection is possible, and check documents required for collection, and inquire within one hour by the assigned person in charge. It plays the role of requesting the person in charge assigned to process within the first hour so that the process can be completed. In addition, the proposal receiving request unit requests collection expert information and estimate information to make a request for collection intention for the debt, and allows the collection expert to receive a collection intention proposal including an opinion on whether the debt is collectable, Request processing within the second hour to complete the processing of opinions and estimates related to the possibility of collection by the collection specialist who has expressed his/her intention to propose a collection within two hours.

The review information providing unit 107 provides reviews of consumers who have experienced debt collection, and the review information providing unit 107 provides a search window through which each review information and similar cases can be searched with a search term.

The bond know-how information providing unit 108 provides bond-related know-how prepared by an expert, and the bond know-how information providing unit 108 provides a search window for searching for the expert's real name, expert's comments, and similar cases with keywords. do.

The supplementary service providing unit 109 provides information about professionals in other occupations (eg, lawyers, judicial scriveners, accountants, tax accountants, etc.) and debt-related archive information.

The popular bond manager information providing unit 110 serves to display and provide information on a popular bond manager selected based on at least one of reviews, ratings, and performance on the main screen.

The recommendation collection expert information providing unit 111 serves to display and provide information on a recommendation collection specialist or a recommendation collection company selected based on at least one of reviews, star ratings, and performance on the main screen.

Additionally, in the recommendation collection expert information provision unit 111, creditors can view the information about the debt manager that has consistently reached a condition below a certain standard among reviews, star ratings, or performance, and through this, when requesting debt collection, the information can refer to.

The favorites section 112 allows a frequently searched menu to be selected on the main screen, and includes a bond registration button, a My Page button, a home button, and a chat history button.

On the other hand, the receivable market unit 115 is a dedicated area available only to debt collection experts. The receivable market unit 115 provides a dedicated page (or screen) for debt collection experts, and each debt collection company or financial institution Through the bond market function that allows free trading of bonds, bonds that have been difficult to settle for a long time can be quickly resolved through appropriate debt collection experts.

In the following, various execution modes based on the above components will be described.

Figure 2 is the initial screen when the application according to the present invention is activated. If you select the icon on the screen of the display unit, the phrase "Your valuable asset can be a piece of paper" is displayed, and then you can enter login information. It is converted to a screen that can be

Upon login, the main menu screen shown in FIG. 3 is displayed on the display unit.

Since the main menu screen is continuously long in the vertical direction, it is divided into several parts for convenience of expression.

At the top, a collection possibility inquiry menu linked to the collection information inquiry unit 103 is provided so that the extinctive prescription of the debt and whether collection is possible can be checked.

Below that, a debt collection review menu associated with the review information provision unit 107 is provided to show recent reviews or best reviews uploaded with the help of a specific expert.

Below that, a bond know-how menu linked to the bond know-how information providing unit 108 is provided to show various necessary knowledge or information related to bonds, and below that, as an additional service menu linked to the additional service providing unit 109. Lawyers, judicial scriveners, tax/accountants, and data room icons are displayed so that you can search for and select the information of the experts you need so that you can get help.

Below that, a popular bond manager menu linked to the popular bond manager information provision unit 110 is displayed, and it is highly graded according to the level of ratings or reviews of experts who have helped a great deal in resolving bond problems through this system or application. display in order.

And, below it, a recommended collection company menu linked to the recommendation collection expert information provision unit 111 is displayed, so that reviews are good, stars are high, debt collection performance or success rate is high, or the operating policy of this collection guidance system. Collection companies that meet the criteria can be shown in the form of recommendations.

< Inquiry on collection possibility and request for collection>

If the collection availability inquiry menu associated with the collection information inquiry unit 103 is selected, as shown in FIG. 4, first, basic information of the credit can be input. That is, the type of credit, the name of the debtor, the total amount owed, the uncollected amount, and the date of issue of the debt are input.

Types of bonds may be classified into loans between individuals, loans between companies, and credit bonds, but are not limited thereto, and other names may be added, and brief descriptions of each type of bond are displayed.

And, as shown in FIG. 5, the selection menu is displayed in the form of a scroll bar so that the type of bond can be selected, and the date of issue of the bond is displayed in the form of a scroll bar so that the year, month, and day can be selected.

In addition, the name of the debtor (company name), total amount of debt, uncollected amount, etc. can be directly entered. When basic information about bonds is entered and the 'next' button is touched, as shown in FIG. 6, a screen for uploading evidence appears.

If you upload an IOU or judgment, tax invoice, voice file, etc. and touch the 'Next' button, a screen asking whether to add bonds is displayed.

If there are more bonds to add, press the 'Yes' button and repeat the previous process. If there are no more bonds, press the 'No' button and press the 'Next' button.

Then, the screen changes, and the menu of how to check the extinctive prescription of the bond, collection possibility, and required documents is displayed. If you press "Quick Check", which can be checked within 24 hours, the assigned person in charge will be contacted by phone within 24 hours on weekdays. The total amount of receivables and detailed receivables details are displayed by the guide text and receivable information display unit 101 that will contact in the form of reminders, reminders, and timers).

That is, the quick confirmation request unit, which is a sub-component of the above-described collection information inquiry unit 103, and the 'quick confirmation' button are linked, and through this, it is possible to request rapid work processing.

On the other hand, if you click the 'Get Proposal' button linked to the Request for Proposal Request section, the collection specialist (collection company, dealer) makes a bid for the debt, and within 72 hours, you can collect the debt including opinions and estimates on the possibility of collection. Get suggestions of what to do.

Even in this case, the total amount of receivables and details of receivables are displayed by the receivable information display unit 102 . Make a request (eg, in the form of a reminder, dunning, or timer) so that such work may be processed by the collection professional or collection officer who has expressed a desire to collect the debt within a second time period (eg, 72 hours).

If there is a collection expert who made a bid for the registered bond, as shown in FIG. 8, the bond information display unit 102 displays the bond registered by the creditor by item on the screen, and when the check quotation button for each bond is pressed, , the information on the collection company with the intention to collect the debt, and the estimated cost and commission rate are displayed.

The selection of the collection company will be based on basic (order of arrival of bid), fee or distance criteria (closest place), or star rating, and the screen can be sorted based on these criteria.

In addition, if the creditor wants to select one of the collection companies, when the 'Request Collection' button is touched, the conditions presented by the company (eg, advance payment, commission rate) are displayed again as shown in FIG. When is confirmed, a warning message is displayed stating that requests and inquiries to other bond managers are not possible for the bond.

In this state, if the 'Request' button is finally pressed, the request is finally confirmed, and the creditor and the selected collection company are matched to perform follow-up work for collection.

<Select review menu>

If you select the 'Best Reviews for Debt Collection' menu linked to the review information providing unit 107 from the main menu, as shown in FIG. By being able to search for, users can see reviews of other people who have been in a similar situation to them through keyword search, and the real names of professional companies and experts who have helped are displayed in the reviews, enhancing user convenience. can be raised

<Choose Bond Know-how Menu>

When the bond know-how menu associated with the bond know-how information provider 108 is selected in the main menu of FIG. 3, as shown in FIG. 11, a list of know-how described by each expert in the form of a column is displayed.

A search window is displayed so that the creditor can search for a case that suits him/herself, and by entering a keyword, the creditor can search for a know-how suitable for him/her among the existing know-how. In addition, each know-how can be displayed together with pictures and texts for the convenience of the viewer, and the real name and affiliation of the author can be displayed.

< Additional service menu >

In the case of selecting a specific occupational group (eg, lawyer, judicial scrivener, tax / accountant) from the 'additional service' menu associated with the additional service provider 109 in the main menu of FIG. 3, the selected occupational group (eg, lawyer) as shown in FIG. ), a list of experts who can help is displayed along with photos, affiliations, names, and introductory comments.

Here, the display order may be displayed in order of basic (order of listing), order of low fees, order of distance, order of high stars, and the like.

When a specific expert is selected, a screen as shown in FIG. 12 (b) is displayed. When the 'Introduction' button is pressed, brief introduction information is displayed, and when 'Career' is pressed, the contents of the main field are displayed.

When the 'Case' button is pressed, a list of all cases consulted by the expert and a search window are displayed, allowing users to search for cases similar to their own. If the title of each case is selected, the detailed contents can also be searched as shown in FIG. 13(b).

On the other hand, if you select 'Review', you can select the expert and view the reviews of people who have experience handling tasks, enabling objective verification of the expert.

On the other hand, if '1:1 inquiry' is pressed at the bottom of the screen, as shown in FIG. 14, a function of having a 1:1 text interview with a corresponding expert is provided.

Figure 15 is a screen displayed when 'Resource Room' is selected from the additional service menu. The library is divided into categories (eg, interpersonal loans, corporate bonds, etc.), and when a specific data is selected, Figure 15 (b) Like the screen, the image and description of the data appear, and a button to download it is also displayed.

On the other hand, on the main screen, in the 'Popular Bond Managers Menu' linked to the popular bond manager information providing unit 110, popular bond managers based on reviews/ratings or processing success rates are displayed, and if one of them is selected, Detailed information is displayed as shown in FIG. 16 (a).

On the other hand, on the main screen, in the 'recommended collection company menu' linked to the recommendation collection expert information providing unit 111, a bond manager that can be recommended based on reviews/ratings or processing success rate is displayed, and one of them If is selected, detailed information is displayed as shown in FIG. 16(b).

When a desired item is selected from the detailed information shown in FIG. 16 (a) or FIG. 16 (b), buttons for selecting career information, case information, and review information are displayed on the tab in the center of the screen so that the user can easily to be checked and verified.

Meanwhile, at the bottom of the main screen, a favorites menu associated with the favorites section 112 is provided. If Home is selected here, the main screen is displayed, and as shown in FIG. The order is the same as in Figs. 4 to 7.

Meanwhile, as shown in FIG. 18, when 'chat details' is selected, details of 1:1 chats previously conducted with other experts may be displayed.

In addition, as shown in FIG. 19, when 'My Page' is selected, my registered bonds, bond estimate details, current debt summary, favorite bond know-how, and the like can be displayed.

On the other hand, the present invention can also provide an exchange service for debt information between debt collection experts or a transaction service for trading bonds. Debt collection companies or financial institutions own debts on a dedicated page for debt collection experts. Through the bond market function where you can freely trade debts, you can make sure that debts that have been difficult to settle for a long time can be quickly resolved through appropriate debt collection experts.

As described above, the present invention has been described with reference to the embodiments shown in the drawings, but this is only for explaining the present invention, and those skilled in the art to which the present invention belongs may make various modifications or equivalents from the detailed description of the present invention. It will be appreciated that one embodiment is possible.

Therefore, the true scope of the present invention should be determined by the technical spirit of the claims.

100: system 101: bond information input unit
102: bond information display unit 103: collection information inquiry unit
104: bid information display unit 105: collection request confirmation unit
106: collection status information provision unit 107: review information provision unit
108: bond know-how information provision unit 109: supplementary service provision unit
110: popular bond manager information provision unit
111: Referral collection expert information provision unit
112: Favorites section

Claims (10)

a bond information input unit that receives bond information;
a bond information display unit displaying bond information;
a collection information query unit capable of querying collection information on the entered credit;
a bid information display unit for displaying basic information of a collection expert who has expressed an intention to collect and estimate information according to debt collection with respect to the collection information inquired through the collection information inquiry unit;
When one of the collection experts displayed in the bid information display unit is selected, a collection request confirmation unit transmits an expression of intention to an external terminal and confirms a collection request for the corresponding expert;
In the bond information input unit, the types of bonds are predefined and displayed so that the types of bonds can be classified and input.
Collection Information Reference Department;
In order to provide opinions on the extinctive prescription of bonds, to provide opinions on whether or not collection is possible, and to check documents required for collection, a request for inquiry can be made by a person in charge assigned separately, and the inquiry process will be completed within one hour by the assigned person in charge. Quick confirmation request unit for requesting the person in charge assigned to process within the first hour so that it can be processed; and
Request collection expert information and quotation information to make a request for collection intention for debts, and receive a collection intention suggestion including an opinion on whether debts can be collected from a collection expert, but intend to propose collection within the second hour, which is longer than the first hour Debt collection information management system, characterized in that it comprises a request to receive proposals for requesting processing within a second time to the corresponding collection specialist so that the collection possibility-related opinion and estimate information processing by the collection specialist who marked the mark can be completed. According to claim 1,
The bond information is characterized in that the type of bond, the name of the debtor, the total amount of debt, the uncollected amount, the date of occurrence of the bond, and basic evidence, and a list of these information can be displayed on one screen by the bond information display unit Debt collection information management system, characterized in that. delete According to claim 1,
Further comprising a review information providing unit providing reviews of consumers who have experience in debt collection, wherein the review information providing unit provides a search window for searching each review information and similar cases with a search term. management system. According to claim 1,
It further includes a bond know-how information providing unit that provides bond-related know-how written by an expert, but the bond know-how information providing unit provides a search window for searching the expert's real name, expert's comments and similar cases with a search term. Debt Collection Information Management System. According to claim 1,
Debt collection information management system further comprising a supplementary service information providing unit providing information on experts in other positions highly related to the collection work and information on the library related to the debt, other than the collection job. According to claim 4,
and a popular bond manager information providing unit displaying and providing information on a popular bond manager selected based on at least one of the reviews, star ratings, or performance on a main screen. According to claim 4
and a recommendation collection expert information provider displaying and providing information on a recommended collection specialist or a recommended collection company selected based on at least one of the reviews, star ratings, or performance on a main screen. system. According to claim 1,
A debt collection information management system, further comprising a favorites section for selecting a frequently sought menu on the main screen, wherein the favorites section includes a debt registration button, a My Page button, and a home button. According to claim 1,
On the expert introduction screen, a brief introduction, career, case, and review information are displayed, and a 1:1 Inquiry menu is displayed for making 1:1 text inquiries separately, and when the 1:1 Inquiry button is selected , Debt collection information management system characterized in that a 1: 1 dialog is displayed while the screen is changed.

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