KR102490412B1 - Unmanned Civil Complaint Response Kiosk For Integrated Support Service For Residents' Lives - Google Patents

Abstract

The present invention relates to an unmanned complaint response kiosk for an integrated resident living support service, which can be easily and safely used by both the disabled and the general public. The unmanned complaint response kiosk comprises: a main body unit of a box-shaped structure; a blind plate of a plate-shaped structure; a shelf unit; a braille input/output unit; a document input/output unit; a voice input unit; a voice output unit; a fingerprint recognition unit; and a QR code reader unit.

Description

Unmanned Civil Complaint Response Kiosk For Integrated Support Service For Residents' Lives}

The present invention relates to an unmanned civil petition response kiosk for resident life integrated support service, and more particularly, to an unmanned civil petition response kiosk that can be easily and safely used by both the disabled and the general public.

Recently, kiosks for providing information, payment, and parking services are being installed in places used by various and many people, such as public institutions, shopping malls, and fast food restaurants.

However, the currently installed kiosk has a problem in that it is difficult for the disabled to use due to a design in which accessibility to the disabled is not considered. In particular, it is difficult for a disabled person riding a wheelchair to access a display or interface of a kiosk designed to fit the eye level of an adult.

In order to solve this problem, a kiosk in which the height of the display is changed to match the eye level of a disabled person riding in a wheelchair has been provided. However, even in the case of these kiosks, only user interface devices such as a general touch screen or keyboard were provided, assuming that disabled people in wheelchairs had no visual or auditory disabilities, and users who were visually or hearing impaired could use them. Since an interface device was not provided, it was difficult for people with hearing and visual impairments to use the kiosk.

In addition, the existing kiosk has a display laid at a certain angle, so even if the display height is substantially changed to match the user's eye level, due to the angle the display makes with the ground, a user such as a disabled person in a wheelchair can There was a problem that could not be clearly recognized.

In addition, when a person with a lower extremity disability tries to touch the upper part of the screen of the existing kiosk, there is a risk of falling from the wheelchair because the hand cannot reach it.

In order to solve this problem, a kiosk including the structure shown in FIG. 1 has been developed.

Specifically, the kiosk shown in FIG. 1 has a structure that changes the position and angle of the display according to the height of the user's eyes.

However, the kiosk shown in FIG. 1 also has limitations due to the absence of a configuration capable of ensuring safety for a user riding in a wheelchair and a visually impaired person.

Therefore, there is a need for a technique capable of solving the above-mentioned problems according to the prior art.

Korean Patent Publication No. 10-2249512 (registration date: April 30, 2021)

An object of the present invention is to provide an unmanned civil petition response kiosk that can be easily and safely used by both the disabled and the general public in operating the unmanned civil petition response kiosk for resident life integration support service.

An unmanned civil petition response kiosk according to one aspect of the present invention for achieving this object is disposed on the ground to be installed, and a box-shaped main body portion in which a touch monitor extending from the top to the bottom of one side by a predetermined height is installed; a cover plate having a plate-shaped structure that extends by a predetermined width from both side walls of one side where the touch monitor is installed and blocks a lateral viewing angle of the touch monitor; a shelf mounted on one side of the main body where the touch monitor is installed, disposed under the touch monitor, protruding from one side of the main body by a predetermined height, and having a safety handle for the disabled at one end; a braille input/output unit mounted on an upper surface of the shelf unit to receive an input value from a visually impaired person and to output Braille characters to the visually impaired person; a document input/output unit mounted between the lower end of the touch monitor of the body part and the upper end of the shelf part, and outputting a document requested by a user or accepting a document submitted by a user; a voice input unit mounted on one side of the main body unit, recognizing a user's voice and delivering a request by the user's voice to a person in charge of handling civil affairs; a voice output unit mounted on one side of the main body and outputting a voice guide to a user; a fingerprint recognition unit mounted on one side of the body unit, disposed between the lower end of the touch monitor of the body unit and the upper end of the shelf unit, and inputting a user's fingerprint; and a QR code reader unit mounted on one side of the main body unit, disposed between the lower end of the touch monitor of the main body unit and the upper end of the shelf unit, and inputting a QR code containing user information.

In one embodiment of the present invention, the unmanned civil petitions response kiosk includes a proximity sensor mounted on one side of the main body unit and controlling operation of a touch monitor by recognizing a state when a user approaches the kiosk; An induction light mounted under the touch monitor of the main body unit, disposed adjacent to the document input/output unit, fingerprint recognition unit, and QR code reader unit to generate light in a predetermined color and light emitting pattern so that the user can recognize the corresponding location; and an earphone socket mounted on one side of the main body part and providing a voice guidance comment to the user's earphone after inserting and mounting the user's earphone jack.

In one embodiment of the present invention, the body portion is mounted on both side walls where the cover plate of the body portion is installed to form a structure on both sides, and is driven to protrude from both side walls of the body portion to both sides by a predetermined height, and inside a side wall variable portion in which a storage space having a predetermined volume is formed; a front deformable unit mounted on a lower portion of one side of the main body on which the shelf is installed, installed adjacent to both side walls when looking at the touch monitor, and protruding and driving from one side by a predetermined length; a mounting arm mounted in the storage space of the variable side wall unit, driven to rotate and extended by a predetermined length toward the front where the user is located, and having a round bar structure capable of supporting the arm of a wheelchair user; And a wheel fixing part mounted on the inner surface of the front deformable part, protrudingly driven by the front deformable part, extended in a form to cover both sides of the wheel of the wheelchair, and then protruded from the inner surface of the front deformable part and bound to the wheelchair to fix the wheels of the wheelchair. It may be a composition including;

In this case, the main body part is mounted on the upper part of the holding arm disposed on the left side of the main body part, is mounted so that the position can be changed by sliding along the lengthwise direction of the holding arm, and the left side of the structure that can hold the user's hand. handle part; a right handle part mounted on an upper part of a holding arm disposed on the right side of the body part, mounted so as to be able to change its position by sliding along the lengthwise direction of the holding arm, and having a structure capable of gripping a user's hand; a braille output unit mounted on an upper surface of the left handle unit, disposed to be recognized by a user's thumb, and outputting information and information requested by a user's voice input signal in braille; and an input button unit mounted on the top and side surfaces of the right handle unit and receiving signals input by the user's index finger, middle finger and thumb.

In one embodiment of the present invention, the input button unit protrudes upward by a predetermined height from the top surface of the right handle unit, and has a structure inclined by a predetermined angle toward the left side with respect to the top center of the top surface, and the upper left corner is A first button having a structure in which a round processing is performed and an upper right corner is processed into a corner forming a right angle; It has a structure that protrudes upward by a predetermined height from the upper surface of the right handle part and is inclined by a predetermined angle to the right side with respect to the center of the upper surface, the upper right corner is rounded, and the upper left corner is a corner forming a right angle. A second button of the structure to be processed; And a structure that protrudes from the side of the right handle part by a predetermined height and extends by a predetermined width in the vertical direction, and has a gently curved structure in which the user's thumb can be seated, and the protruding height of the upper end is the height of the lower end. It may be configured to include; a third button having a structure formed 150 to 200% higher than the protruding height.

As described above, according to the unmanned civil petition response kiosk of the present invention, a touch monitor of a specific structure, a body part, a covering board, a safety handle for the disabled, a shelf part, a Braille input/output unit, a document input/output unit, a voice input unit, and an audio output unit , fingerprint recognition unit and QR code reader unit, it is possible to provide an unmanned civil complaint response kiosk that can be easily and safely used by both the disabled and the general public in operating an unmanned civil complaint response kiosk for resident life integrated support service.

In addition, according to the unmanned civil petition response kiosk of the present invention, by having a side wall variable part, a front variable part, a mounting arm and a wheel fixing part of a specific structure, the kiosk user can operate when the user is a disabled person using a wheelchair to safely fix the wheelchair. And, it is possible to provide an unmanned civil petition response kiosk that can comfortably mount the user's arm.

In addition, according to the unmanned civil petition response kiosk of the present invention, the left handle part equipped with a braille output unit of a specific structure and the right handle part equipped with an input button unit are installed and operated on the left arm and the right arm, respectively, so that the visually impaired Braille signals can be easily provided to the fingers of the person, and an unmanned civil petition response kiosk can be provided that can receive finger input signals of the visually impaired by various combinations.

1 is a schematic diagram showing an unmanned civil petition response kiosk according to the prior art.
2 is a perspective view showing an unmanned civil petition response kiosk according to an embodiment of the present invention.
FIG. 3 is a front view illustrating the unmanned civil petition response kiosk shown in FIG. 2 .
FIG. 4 is a plan view illustrating an unmanned civil petition response kiosk shown in FIG. 2 .
5 is a right side view illustrating the unmanned civil petition response kiosk shown in FIG. 2 .
6 is a perspective view showing an unmanned civil petition response kiosk according to another embodiment of the present invention.
7 is a plan view illustrating a state in which the side wall variable unit and the front variable unit of the unmanned civil petition response kiosk shown in FIG. 6 are operated.
8 is a front view illustrating the unmanned civil petition response kiosk shown in FIG. 7 .
9 is a right side view illustrating the unmanned civil petition response kiosk shown in FIG. 7 .
FIG. 10 is a right side view illustrating a state in which the arm shown in FIG. 9 is disposed forward so as to operate and support the arm of a wheelchair user.
11 is a schematic view showing a mounting arm, a left handle part, and a right handle part according to another embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the drawings. Prior to this, terms or words used in this specification and claims should not be construed as limited to ordinary or dictionary meanings, but should be interpreted as meanings and concepts consistent with the technical spirit of the present invention.

Throughout this specification, when a member is said to be located “on” another member, this includes not only a case where a member is in contact with another member, but also a case where another member exists between the two members. Throughout this specification, when a certain component is said to "include", it means that it may further include other components without excluding other components unless otherwise stated.

2 is a perspective view showing an unmanned civil petition response kiosk according to an embodiment of the present invention.

Referring to FIG. 2, the unmanned civil petition response kiosk 100 according to the present embodiment includes a touch monitor 120 having a specific structure, a main body 110, a covering plate 130, a safety handle 141 for the disabled, and a shelf. unit 140, braille input/output unit 150, document input/output unit 160, audio input unit 171, audio output unit 172, fingerprint recognition unit 181 and QR code reader unit 182, In operating an unmanned civil complaint kiosk for integrated support services for residents' lives, it is possible to provide an unmanned civil complaint kiosk that can be used easily and safely by both the disabled and the general public.

Hereinafter, each component constituting the unmanned civil petition response kiosk 100 according to the present embodiment will be described in detail with reference to the drawings.

FIG. 3 is a front view showing the unmanned civil petition response kiosk shown in FIG. 2 , and FIG. 4 is a plan view showing the unmanned civil petition response kiosk shown in FIG. 2 . In addition, FIG. 5 is a right side view illustrating the unmanned civil petition response kiosk shown in FIG. 2 .

2 to 5, the main body 110 of the unmanned civil petition response kiosk 100 according to the present embodiment is a box-shaped structure disposed on the ground to be installed, and has a predetermined height from top to bottom on one side. An extended touch monitor 120 is installed.

At this time, the cover plate 130 may be mounted in a structure extending by a predetermined width from both side walls of one side where the touch monitor 120 is installed. The cover plate 130 preferably has a plate-like structure that blocks the lateral viewing angle of the touch monitor 120 .

The shelf unit 140 according to the present embodiment is configured to be mounted on one side of the body unit 110 on which the touch monitor 120 is installed, and is disposed under the touch monitor 120. It is a structure that protrudes from one side to the side by a predetermined height. In addition, a safety handle 141 for the disabled may be mounted on one end of the shelf 140 .

The braille input/output unit 150 according to the present embodiment is mounted on the upper surface of the shelf unit 140 to receive an input value from the visually impaired person and to output Braille characters to the visually impaired person. Specifically, the braille input/output unit 150 may include a braille monitor 151 outputting braille to a visually impaired person and a braille keyboard 152 accepting an input value from the visually impaired person. As shown in FIG. 2 , the braille monitor 151 is preferably disposed adjacent to the left side of the braille keyboard 152 .

Meanwhile, the document input/output unit 160 according to the present embodiment is configured to be mounted between the lower end of the touch monitor 120 and the upper end of the shelf unit 140 of the body unit 110, and receives documents requested by the user. A structure that accommodates documents that are printed or submitted by users. At this time, a printing device capable of printing a document to be output is mounted inside the document input/output unit 160, and at the same time, a scanning device capable of scanning a document submitted by a user is mounted, and a document submitted by a user is installed. It is preferable to be equipped with a document storage case of an airtight structure that can be sealed and stored.

According to the present embodiment, the voice input unit 171, as a component mounted on one side of the main body unit 110, can recognize the user's voice and deliver the request by the user's voice to the person in charge of handling civil affairs. In addition, the audio output unit 172, as a configuration mounted on one side of the body unit 110, can output a voice guide to the user.

The fingerprint recognition unit 181 according to the present embodiment is configured to be mounted on one side of the body unit 110, and is located between the lower end of the touch monitor 120 and the upper end of the shelf unit 140 of the body unit 110. It is placed, and the user's fingerprint can be input.

In addition, the QR code reader unit 182 according to this embodiment is configured to be mounted on one side of the main body unit 110, and the bottom of the touch monitor 120 of the main body unit 110 and the shelf unit 140 It is placed between the top and has a structure that can input a QR code containing user information.

As shown in FIG. 2, the unmanned civil petition response kiosk 100 according to this embodiment may be configured to further include a proximity sensor 183, an induction light 184, and an earphone socket 185 that perform specific roles. .

Specifically, the proximity sensor 183 according to the present embodiment is a component mounted on one side of the body unit 110, and a user can approach the kiosk and recognize the state to control the operation of the touch monitor 120. there is. The guide light 184 is mounted on the lower part of the touch monitor 120 of the main body 110, and is disposed adjacent to the document input/output unit 160, the fingerprint recognition unit 181, and the QR code reader unit 182. In this case, light may be generated in a predetermined color and light emitting pattern so that the user can recognize the corresponding location. In addition, the earphone socket 185, as a configuration mounted on one side of the body portion 110, can provide a voice guidance comment to the user's earphone after inserting and mounting the user's earphone jack.

The unmanned civil petition response kiosk 100 according to the present embodiment enables fast and convenient civil petition processing through real-time video consultation with a public official in charge using the above-listed configurations. In particular, in consideration of not only the disabled using wheelchairs but also the general public, the voice input unit 171 and the camera 186 are mounted on the upper and lower parts of the touch monitor 120, respectively, to provide services to both the disabled and the general public. .

Specifically, in order to identify a user approaching the unmanned civil petition response kiosk 100, proximity sensors 183 are mounted on the top and bottom of the touch monitor 120, respectively, and only the proximity sensor 183 installed on the bottom allows the user When an approach signal of is detected, it is determined that the user is a disabled person using a wheelchair, and a UI for arranging a part operated by touch of the touch monitor 120 below the touch monitor 120 may be applied. On the other hand, when a user approach signal is detected from both the upper and lower proximity sensors 183, UI is determined as an ordinary person and the part operated by the touch of the touch monitor 120 is placed above the touch monitor 120. can be applied.

In addition, it is preferable to automatically select and operate the operation of the camera 186 and the voice input unit 171 based on the data detected through the proximity sensor 183 on the same principle as described above. In some cases, when a user approach signal is detected from the proximity sensor 183 mounted on the upper part after setting the camera 186 and the voice input unit 171 mounted on the lower part and the UI disposed on the lower part as default settings. You can operate to change the settings again.

Through this, it is possible to determine whether the user is using a wheelchair and effectively operate the camera 186 and the voice input unit 171 to enable smooth video consultation. Furthermore, the UI output on the touch monitor 120 also depends on the situation. By customizing and outputting, it is possible to provide an unmanned civil petition response kiosk 100 that can be conveniently used by all users.

6 is a perspective view showing an unmanned civil petitions response kiosk according to another embodiment of the present invention, and FIG. 7 is a plan view showing a state in which the side wall variable portion and the front variable portion of the unmanned civil petitions response kiosk shown in FIG. 6 are operated. is shown, and FIG. 8 is a front view showing the unmanned civil petition response kiosk shown in FIG. 7 . In addition, FIG. 9 is a right side view showing the unmanned civil petition response kiosk shown in FIG. 7, and FIG. 10 shows a state in which the arm shown in FIG. A right side view showing is shown.

Referring to these drawings, the unmanned civil petition response kiosk 100 according to the present embodiment includes a side wall variable part 111, a front variable part 112, a mounting arm 113 and a wheel fixing part 114 of a specific structure. It may be a configuration that includes.

Specifically, the side wall variable portion 111 according to the present embodiment is mounted on both side walls of the body portion 110 on which the cover plate 130 is installed to form a side wall structure, and both sides of the body portion 110 It is a structure that protrudes and drives by a predetermined height from the wall to both sides. At this time, a storage space having a predetermined volume is formed inside the side wall variable portion 111 . In addition, a mounting arm 113 is mounted in the storage space of the side wall variable portion 111 . As shown in FIGS. 9 and 10 , the mounting arm 113 is a circular bar structure that is driven to rotate and extends by a predetermined length toward the front where the user is located, and can support the arm of the wheelchair user.

The front deformable part 112 according to the present embodiment is configured to be mounted on the lower part of one side surface of the body part 110 on which the shelf part 140 is installed, and is adjacent to both side walls when looking at the touch monitor 120, respectively. It is installed, and it is a structure that protrudes and drives by a predetermined length from one side. At this time, the wheel fixing part 114 may be mounted on the inner surface of the front deformable part 112 . As shown in FIG. 7, the wheel fixing part 114 is protruded and driven from the inner surface of the front variable part 112 after the front variable part 112 protrudes and extends to cover both sides of the wheels of the wheelchair. It is bound to the wheelchair and can fix the wheels of the wheelchair.

In this case, according to the present embodiment, the side wall variable part 111, the front variable part 112, the mounting arm 113, and the wheel fixing part 114 of a specific structure are provided, so that the kiosk user is disabled using a wheelchair. In this case, it is possible to provide an unmanned civil complaint response kiosk that can safely fix the wheelchair by operating and comfortably resting the user's arm.

11 is a schematic diagram showing a mounting arm, a left handle part, and a right handle part according to another embodiment of the present invention.

Referring to FIG. 11 together with FIGS. 8 and 10 , the mounting arm 113 according to the present embodiment includes the mounting arm 113 disposed on the left side of the body portion 110 and the mounting arm 113 disposed on the right side of the body portion 110. It is composed of a rock (113).

At this time, the left handle part 191 may be mounted on the top of the arm 113 disposed on the left side of the main body 110 so as to be able to change its sliding position along the lengthwise direction of the arm 113. In addition, the right handle part 191 may be mounted on the upper part of the arm 113 disposed on the right side of the main body 110 so as to be able to change its sliding position along the lengthwise direction of the arm 113.

The above-mentioned left handle part 191 and right handle part 192 according to this embodiment are structures that can be gripped by the user's left and right hands, respectively, and various curved structures can be formed on their outer surfaces.

At this time, a braille output unit 193 may be mounted on the top surface of the left handle unit 191 . The Braille output unit 193 is arranged to be recognized by the user's thumb, and has a structure that outputs information and guide comments requested by the user's voice input signal in Braille.

In addition, an input button unit 194 may be mounted on the top surface of the right handle unit 192. The input button unit 194 is a structure that receives signals input by the user's index finger, middle finger, and thumb.

As shown in (b) of FIG. 11, the input button unit 194 according to the present embodiment includes a first button 194a, a second button 194b, and a third button 194c having a specific structure. It may be a configuration that

Specifically, the first button 194a protrudes upward from the top surface of the right handle part 192 by a predetermined height, and has a structure inclined by a predetermined angle toward the left side with respect to the center of the top surface, and the upper left corner is It is a structure in which round processing is performed, and the upper right corner is processed into a corner forming a right angle. In addition, the second button 194b protrudes upward by a predetermined height from the upper surface of the right handle part 192, has a structure inclined to the right by a predetermined angle with respect to the center of the upper surface, and has a round upper right corner. It is a structure in which the upper left corner is processed into a corner forming a right angle.

At this time, when the user presses the first button 194a using the first button 194a and the second button 194b in which the upper left corner and the upper right corner are processed in different forms, the second button 194b is also processed. It is possible to prevent in advance the case where the first button 194a is pressed together with the second button 194b or when the second button 194b is pressed. In addition, by separating the first button 194a and the second button 194b so that the directions in which they are pressed and inserted are inclined by a predetermined angle, the first button 194a and the second button 194b are clearly distinguished from each other and recognized can be induced to do so.

In addition, the third button 194c according to the present embodiment is configured to protrude by a predetermined height from the side of the right handle unit 192 sideways, and has a structure extending by a predetermined width in the vertical direction. At this time, it is preferable that the third button 194c has a gently curved structure on which the user's thumb can be seated, and the protruding height of the upper end is 150 to 200% higher than the protruding height of the lower end.

In this case, according to the unmanned civil petition response kiosk 100 according to this embodiment, the left handle part 191 equipped with the Braille output unit 193 of a specific structure and the right handle part equipped with the input button unit 194 ( 192) By attaching and operating each of them on the left arm 113 and the right arm 113, braille signals can be easily provided to the fingers of the blind, and the finger input signals of the blind can be input in various combinations. An unmanned civil complaint response kiosk can be provided.

In the above detailed description of the present invention, only specific embodiments thereof have been described. However, it should be understood that the present invention is not limited to the particular forms mentioned in the detailed description, but rather it is understood to include all modifications, equivalents and substitutes within the spirit and scope of the present invention as defined by the appended claims. It should be.

That is, the present invention is not limited to the specific embodiments and descriptions described above, and anyone having ordinary knowledge in the technical field to which the present invention belongs can make various modifications without departing from the gist of the present invention claimed in the claims. is possible, and such variations fall within the protection scope of the present invention.

100: unmanned complaint response kiosk
110: body part
111: side wall variable part
112: front variable unit
113: rough rock
114: wheel fixing part
120: touch monitor
130: blanking plate
140: shelf
141: Safety handle for disabled people
150: Braille input/output unit
151 braille monitor
152 Braille keyboard
160: document input/output unit
171: voice input unit
172: audio output unit
181: fingerprint recognition unit
182: QR code reader unit
183: proximity sensor
184: guidance light
185: earphone socket
186: camera
191: left handle part
192: right handle part
193 Braille output unit
194: input button unit
194a: first button
194b: second button
194c: third button

Claims (5)

a body part 110 having a box-shaped structure disposed on the ground to be installed and having a touch monitor 120 extending from the top to the bottom of one side by a predetermined height;
a cover plate 130 having a plate-shaped structure that extends by a predetermined width from both side walls of one side where the touch monitor 120 is installed and blocks a lateral viewing angle of the touch monitor 120;
It is mounted on one side of the body unit 110 where the touch monitor 120 is installed, is disposed below the touch monitor 120, and protrudes from one side of the body unit 110 by a predetermined height. A shelf 140 equipped with a safety handle 141 for the handicapped;
a braille input/output unit 150 mounted on the upper surface of the shelf 140 to receive an input value from a visually impaired person and to output Braille characters to the visually impaired person;
A document input/output unit 160 mounted between the lower end of the touch monitor 120 of the body unit 110 and the upper end of the shelf unit 140, and outputting documents requested by the user or receiving documents submitted by the user. );
a voice input unit 171 mounted on one side of the main body unit 110, recognizing a user's voice and delivering a request by the user's voice to a person in charge of handling civil affairs;
a voice output unit 172 mounted on one side of the body unit 110 and outputting a voice guide to a user;
A fingerprint recognition unit 181 mounted on one side of the main body 110, disposed between the lower end of the touch monitor 120 and the upper end of the shelf 140 of the main body 110, and inputting a user's fingerprint. ); and
The QR code is mounted on one side of the main body 110 and is disposed between the lower end of the touch monitor 120 and the upper end of the shelf 140 of the main body 110 and inputs a QR code containing user information. code reader unit 182;
including,
The body portion 110,
It is mounted on both side walls of the body portion 110 on which the cover plate 130 is installed to form a structure on both sides, and protrudes from both side walls of the body portion 110 to both sides by a predetermined height. a side wall variable portion 111 in which a volume storage space is formed;
Mounted on the lower part of one side of the main body 110 on which the shelf 140 is installed, installed adjacent to both side walls when looking at the touch monitor 120, and protruding and driving by a predetermined length from one side of the structure front variable portion 112;
Mounted in the storage space of the side wall deformable part 111, rotated and extended by a predetermined length toward the front where the user is located, a round-bar structured arm 113 capable of holding the arm of a wheelchair user; and
It is mounted on the inner surface of the front deformable part 112, and the front deformable part 112 protrudes and drives to extend in a form covering both sides of the wheels of the wheelchair, and then protrudes and drives from the inner surface of the front deformable part 112 to move the wheelchair and the wheelchair. A wheel fixing unit 114 that is bound and fixes the wheel of the wheelchair;
including,
The body portion 110,
It is mounted on the upper part of the arm 113 disposed on the left side of the main body 110, is mounted so that the position can be changed by sliding along the lengthwise direction of the arm 113, and can grip the user's hand. the left handle part 191 of the structure;
It is mounted on the upper part of the arm 113 disposed on the right side of the main body 110, is mounted so as to be able to change its position by sliding along the lengthwise direction of the arm 113, and can grip the user's hand. the right handle part 192 of the structure;
Braille output unit (193) mounted on the top surface of the left handle unit (191), arranged to be recognized by the user's thumb, and outputting information and information requested by the user's voice input signal in Braille. ); and
an input button unit 194 mounted on the top and side surfaces of the right handle unit 192 and receiving signals input by the user's index finger, middle finger and thumb;
including,
The input button unit 194,
It protrudes upward by a predetermined height from the upper surface of the right handle part 192, and has a structure inclined by a predetermined angle to the left side with respect to the center of the upper surface, the upper left corner is rounded, and the upper right corner is right angle. A first button (194a) having a structure processed into an edge forming a;
It has a structure that protrudes upward by a predetermined height from the top surface of the right handle part 192 and is tilted to the right by a predetermined angle with respect to the center of the top surface, the upper right corner is rounded, and the upper left corner is a right angle. A second button (194b) having a structure processed into an edge forming a; and
It is a structure that protrudes from the side of the right handle part 192 by a predetermined height and extends by a predetermined width in the vertical direction, and has a gently curved structure on which the user's thumb can be seated. a third button 194c having a structure formed 150 to 200% higher than the protruding height of the lower end;
An unmanned civil complaint response kiosk comprising a.
According to claim 1,
The unmanned civil complaint response kiosk,
a proximity sensor 183 mounted on one side of the main body 110 and controlling operation of the touch monitor 120 by recognizing a state when a user approaches the kiosk;
It is mounted on the lower part of the touch monitor 120 of the body part 110 and is disposed adjacent to the document input/output part 160, fingerprint recognition part 181 and QR code reader part 182, and recognizes the corresponding position to the user. Guide lamp 184 for generating light in a predetermined color and light emission pattern to be able to; and
an earphone socket 185 mounted on one side of the body part 110 and providing a voice guidance comment to the user's earphone after inserting and mounting the user's earphone jack;
Unmanned civil complaint response kiosk characterized in that it further comprises.
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