KR102487776B1 - Method and apparatus for providing communication channels between reservation users - Google Patents

Abstract

A method and apparatus for providing a communication channel between pre-reservation users for visiting a place are provided. According to an embodiment of the present invention, a method for providing a communication channel between pre-reservation users to visit a place includes receiving a first reservation order for a first place from a first customer terminal, and a booker who has requested a reservation order for the first place. determining a closed-type community to join among a plurality of closed-type communities supporting communication between users, and transmitting service data of the closed-type community to join to the first customer terminal; The closed community to be subscribed to may be a community for supporting communication of those who make reservations whose visit times to the first place according to the first reservation order overlap at least in part.

Description

Method and apparatus for providing communication channel between reserved users {METHOD AND APPARATUS FOR PROVIDING COMMUNICATION CHANNELS BETWEEN RESERVATION USERS}

The present invention relates to a method and apparatus for providing a communication channel between pre-booked users of place visits, and more particularly, to a place visit pre-booked user that can improve intimacy between bookers by providing a communication channel between bookers before visiting a reserved place. It relates to a method and apparatus for providing a communication channel between the two.

Recently, as the spread of smart phones has increased, the number of people who have a conversation or communicate with others through a social network service (SNS) or a chatting application is increasing.

However, it is rare that people actively engage in conversation or share information only online, but rarely lead to offline activities. In particular, the expansion of online and offline relationships was often limited to online activities because there was a lack of trust between users or a lack of special interest in offline activities.

However, people are actively visiting hotels, guesthouses, festivals, events, or various places that require orders in order to pursue offline activities. People want to make friends with other people offline, but there was no means to relay channels of communication between people before visiting the place in person. In addition, even if you visit the place in person, in most cases, people cannot build friendships with other people due to their own circumstances, or cannot provide a communication channel between people due to the circumstances of the operator of the place. It was difficult to establish intimacy between users.

In the case of the advance reservation system for places, if users make a reservation in advance, the probability of visiting the place directly in the future is close to 100%. The act of 'visiting' can be predicted in advance. However, in spite of such practical information, there has been no method to properly utilize such information in the prior art.

Therefore, since the existence of the place is guaranteed through the information of 'advance reservation', a technology that can improve intimacy between users by providing communication between users who have applied for a reservation in advance, who are likely to meet at the same place in the future. It is required.

Korean Patent Registration No. 10-0958936 (Announced on May 19, 2010)

An object of the present invention is to improve intimacy between bookers by providing a communication channel between bookers before visiting a reserved place.

Another technical problem to be solved according to the present invention is to predict a place visit between bookers using advance information called advance reservation, and to induce an offline meeting between bookers who will visit the same place.

The technical problems of the present invention are not limited to the technical problems mentioned above, and other technical problems not mentioned will be clearly understood by those skilled in the art from the description below.

In order to solve the above technical problem, a method for providing a communication channel between pre-reservation users for a place visit according to an embodiment of the present invention includes receiving a first reservation order for a first place from a first customer terminal, the first place Determining a closed-type community to join among a plurality of closed-type communities that support communication between bookers who have applied for a reservation order for, and sending service data of the closed-type community to the first customer terminal to the first customer terminal. Including the step of transmitting, the closed community to join may be a community for supporting communication of those who make reservations whose visit times to the first place according to the first reservation order overlap at least in part.

In one embodiment, the step of determining the closed community to join may include: generating a plurality of closed communities for each visit to the first place; and the target to join which is one of the plurality of closed communities. Involving the user of the first customer terminal in a closed community may be included.

A method for providing a communication channel between smart order users according to another embodiment of the present invention for solving the above technical problem includes receiving a first smart order for a first store from a first customer terminal, and the above from a second customer terminal. Receiving a second smart order for a first store, and transferring data for providing an online service supporting communication between a user of the first customer terminal and a user of the second customer terminal to the first customer terminal and the second customer terminal. and transmitting to a second customer terminal, wherein the user of the first customer terminal and the user of the second customer terminal may not be friends with each other on the online service.

In order to solve the above technical problem, a communication channel access method between smart order users according to another embodiment of the present invention includes the steps of transmitting a first smart order for a first place to a communication service server, and in the first place The method may include receiving, from the communication service server, service data of a closed community that can only be accessed by a located user terminal.

1 is a block diagram of a system for providing a communication channel between users who reserve a place visit in advance according to an embodiment of the present invention.
2 is a flowchart of a method of providing a communication channel between users who reserve a place visit in advance.
FIG. 3 is a flowchart illustrating an embodiment of step S110 of FIG. 2 .
4 is a flowchart for explaining an embodiment of step S113 of FIG. 3 .
5 is a diagram illustrating a screen for receiving a reservation order for selecting a place on an application.
6 is an exemplary diagram illustrating a screen for receiving an input of a hotel reservation order on an application.
7 is a diagram for explaining a section in which visit times partially overlap by expressing visit times of customer terminals in a time series order.
8 is an exemplary diagram illustrating a screen displaying a list of communities to be subscribed to on an application of a customer terminal.
9 is an exemplary diagram for displaying communication between users in a closed community to be joined.
10 is a diagram for explaining an embodiment of providing a promotion to a customer terminal checking in at an adjacent time.
11 is a diagram for explaining a method of providing a communication channel between smart order users provided by a communication system according to some embodiments.
12 is a diagram illustrating an instant messenger type user interface provided by a communication service server.
13 is a hardware configuration diagram of an apparatus for providing a communication channel between users who reserve a place visit in advance according to another embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. Advantages and features of the present invention, and methods of achieving them, will become clear with reference to the detailed description of the following embodiments taken in conjunction with the accompanying drawings. However, the technical idea of the present invention is not limited to the following embodiments and can be implemented in various different forms, only the following embodiments complete the technical idea of the present invention, and in the technical field to which the present invention belongs It is provided to fully inform those skilled in the art of the scope of the present invention, and the technical spirit of the present invention is only defined by the scope of the claims.

In adding reference numerals to components of each drawing, it should be noted that the same components have the same numerals as much as possible even if they are displayed on different drawings. In addition, in describing the present invention, if it is determined that a detailed description of a related known configuration or function may obscure the gist of the present invention, the detailed description will be omitted.

Unless otherwise defined, all terms (including technical and scientific terms) used in this specification may be used in a meaning commonly understood by those of ordinary skill in the art to which the present invention belongs. In addition, terms defined in commonly used dictionaries are not interpreted ideally or excessively unless explicitly specifically defined. Terminology used herein is for describing the embodiments and is not intended to limit the present invention. In this specification, singular forms also include plural forms unless specifically stated otherwise in a phrase.

In addition, in describing the components of the present invention, terms such as first, second, A, B, (a), and (b) may be used. These terms are only used to distinguish the component from other components, and the nature, order, or order of the corresponding component is not limited by the term. When an element is described as being “connected,” “coupled to,” or “connected” to another element, that element is directly connected or connectable to the other element, but there is another element between the elements. It will be understood that elements may be “connected”, “coupled” or “connected”.

Hereinafter, some embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram of a system for providing a communication channel between users who reserve a place visit in advance according to an embodiment of the present invention.

Referring to FIG. 1, a system for providing a communication channel between pre-reserved users of place visits according to this embodiment includes a communication service server 100, customer terminals 10-1 to 10-4, and places (first place to third place). etc.) may be included. The communication service server 100 may support communication between bookers who have applied for a reservation for a place.

The communication service server 100 may receive a reservation for a place. Here, the place may mean a business or facility where users can visit the place offline through reservation, such as hotels, guesthouses, festivals, performances, events, meetings, studies, club activities, outdoor activities, indoor activities, and leisure sports. there is. In some embodiments, the place may mean a set of a plurality of businesses or facilities located within a predetermined geographic area. As will be described later, in some embodiments of the present invention, a communication channel for pre-communication will be provided for those who have made reservations to visit the same place at the same time zone or at least partially overlapping time zones. At this time, a predetermined geographic It will be possible to obtain the effect of forming a communication channel with an expanded communication participant pool targeting reservations of a plurality of businesses or facilities located in the area.

In this embodiment, as shown in FIG. 1, the first place is a hotel, the second place is a guest house, and the third place is a concert.

The customer terminals 10-1 to 10-4 may transmit a reservation order to the communication service server 100 and receive service data of the closed community c from the communication service server 100. The customer terminal 10 may be a touch-based smart phone, a laptop computer, a digital broadcasting terminal, a slate PC, a tablet PC, a wearable device, and the like. .

The reservation order may include a time for the user to visit the place, information on the person making the reservation, information on the number of people making the reservation, information about an activity plan of the person making the reservation, information on preference of the person making the reservation, and the like. For example, a reservation order for an accommodation facility such as a hotel or guest house may include a date of visit, the number of people reserved, whether or not breakfast is included, whether or not to attend a party, preferred opposite sex, hobbies information, education information, income information, and the like. Reservation information for viewing performances such as movies, musicals, concerts, and the like, and sports may include a date of visit, the number of people making a reservation, whether or not to attend a party, seat information, and the like. Information included in the reservation order may vary for each embodiment according to the characteristics of the place.

The closed community (c) refers to an online service that supports communication between bookers who have applied for a reservation order. For example, the closed community (c) is a space in which users meeting certain conditions can participate and communicate, and may be implemented as a chat room, blog, cafe, etc., but is not limited thereto.

The communication service server 100 may generate a plurality of closed communities (c) by visiting date. For example, the communication service server 100 provides a closed community (c1) for visitors on April 1, a closed community (c2) for visitors on April 2, and a closed community (c3) for visitors on April 3. , a closed community c4 for April 4th visitors can be created in advance.

The communication service server 100 may determine a closed type community to be subscribed to to support communication with users of the customer terminals 10-1 to 10-4 from among the plurality of closed types c. The communication service server 100 may determine a closed-type community (c) to which a subscriber may participate, based on a visit time included in reservation information, among a plurality of closed-type communities. The closed community (c) to be subscribed to is a community that supports communication of those who make reservations whose visiting times of places according to the reservation order of the customer terminal 10 overlap at least partially. The communication service server 100 may allow reservations with partially overlapping visiting times among the users of the customer terminals 10-1 to 10-4 to participate in the same community (c).

The customer terminal 10-1 may transmit not only a reservation order for one user, but also reservation information for all reservations. For example, if there are three bookers (r1) who want to make a reservation at a hotel, which is the first place, one of them may request reservation information for the three bookers (r1) using the customer terminal (10-1) on behalf of one of them. can The communication service server 100 may allow all of the bookers r1 included in the booker information as well as the user of the customer terminal 10-1 to participate in the closed community c.

Reservators (r1 to r4) can participate in the closed community according to the corresponding visit period. Hereinafter, the closed community (c1) is a community for the visit date of April 1, the closed community (c2) is the community for the visit date of April 2, and the closed community (c3) is the visit date of April 3 Assuming that it is a community for the date and that the closed community (c4) is a community for the visit date on April 4, several bookers (r1 to r4) participate in the same closed community based on the visit period To explain an example do.

When the reservation holders r1 make a reservation to visit on April 1, the communication service server 100 may make the reservation holders r1 participate in the closed community c1 to join. If the visit dates included in the reservation information of the other bookers (r2) are April 1 to April 2, the communication service server 100 identifies the closed community to which other bookers (r2) join as the closed community (c1). ) and the closed community c2, the communication service server 100 may allow other bookers r2 to participate in both the closed community c1 and the closed community c2. Therefore, the closed type community c1 for the visit date of April 1 can support communication between the bookers r1 and other bookers r2.

In addition, when other bookers (r3) make a reservation to visit on April 2, the communication service server 100 determines the closed community to which other bookers (r3) join as c2 closed community, and communicates The service server 100 may allow other bookers r3 to participate in the closed community c2 to join. Accordingly, the closed community c2 for the visit date on April 2 can support communication between other bookers r2 and another booker r3.

At this time, the bookers r1 to r3 may be restricted from participating in the closed community only when they pay a predetermined fee when participating in the closed community to be joined. Accordingly, the method according to the present embodiment can prevent the subscribers (r1 to r3) who automatically participate in the closed community from frequently leaving the closed community arbitrarily.

In addition, when traffic is generated in the closed-type community beyond a reference value after the bookers r1 to r3 participate in the closed-type community, a promotion may be provided to the bookers r1 to r3 who have participated in the closed-type community. Here, promotion may mean various rewards such as digital items and coupons. In one embodiment, the promotion may be a travel coupon that selects men and women from among the bookers generating the most traffic and provides them to the selected men and women. In this case, the method according to the present embodiment can provide an effect capable of inducing the subscribers r1 to r3 to actively perform communication activities after participating in the closed community.

In addition, the reservation person to whom the promotion will be provided may be determined based on the number of times that the advertiser providing the promotion mentions the keyword designated by the closed type community. The keyword may be publicized on the closed community, or may not be disclosed to participants of the closed community in order to remove antipathy toward advertisements and increase fun factors.

As already described, the closed community may be provided for reservations for one place, but it is provided for reservations for a plurality of places located within a predetermined geographical area, so that the participants and traffic of the closed community You can get this increasing effect. Therefore, according to the present embodiment, an advertisement channel precisely targeted for reservations scheduled to visit a predetermined geographical area is provided.

If another booker (r4) makes a reservation to visit on April 4, the communication service server 100 determines the closed community to which another booker (r4) joins as the c4 closed community, and another booker (r4) r4) may participate in the closed community (c4) to be joined.

In this way, the communication service server 100 determines a closed type community to which reservations can participate, among a plurality of closed types that support communication between the bookers who have applied for a reservation order for the first place. can

A system for providing a communication channel between pre-reservation users for a place visit according to an embodiment of the present invention provides a channel for communication with other bookers who visit the same reservation place before visiting the reservation place, thereby increasing intimacy between users It works.

Hereinafter, a method of providing a communication channel between users who reserve a place visit in advance according to another embodiment of the present invention will be described with reference to FIGS. 2 to 4 . This embodiment may be performed by a computing device. For example, the computing device may be the communication service server described with reference to FIG. 1 . In describing the present embodiment, description of a performer of some operations may be omitted. At this time, the performing subject is the computing device.

In step S100 of FIG. 2 , a first reservation order for a first place may be received from a first customer terminal. In this case, the first reservation order may include information about a place and information about a visit time.

Then, in step S110, a closed community to join may be determined. In this case, a closed type community to be joined may be determined based on the visit time of the first place among the plurality of communities. The operation of step S110 will be described in more detail with reference to FIGS. 3 and 4 below.

In step S111 of FIG. 3 , a plurality of closed communities may be created. In this case, a plurality of closed communities may be created for each reservation date (period) of the first place. The communication service server may create closed communities in advance for each visiting period, or may create a closed community in response to receiving a reservation order from a customer terminal.

Afterwards, in step S113, a closed-type community to join which is one of a plurality of closed-type communities may be determined. The communication service server may allow the reservation person to participate in the determined closed community to join.

Referring back to FIG. 2 , in step S120 , communication service data may be transmitted to terminals of subscribers participating in the closed community to be joined. That is, in this step, service data of the community may be transmitted not only to the terminal of the customer who sent the reservation order, but also to the terminals of all the reservations included in the reservation order.

Hereinafter, another embodiment performed in step S113 will be described with reference to FIG. 4 .

In step S1131 of FIG. 4 , activities in the closed community to be joined may be temporarily allowed only during the event period determined based on the visit time to the first place. Here, activities in the closed community to be joined may mean activities related to communication such as conversation and information sharing within the closed community.

The event period may mean a period during which the closed community is operated, and the event period may mean from after reservation to the day of visiting the first place. For example, activities in the closed community to be joined may be allowed from after reservation, which is an event period, to the day of visiting the first place.

In one embodiment, step S1133 may be further performed after step S1131, and activities according to the first degree of freedom in the closed community to be subscribed may be allowed during the first event period determined based on the visit time to the first place. there is. During the period of the second event thereafter, activities according to the second degree of freedom in the closed community to be joined may be allowed. Here, the second event period is a period closer to the visit to the first place than the first event period, and the second event period may refer to a period closer to the visit than the first event period. For example, when the visit time is April 10th, the first event period may be from April 1st to April 5th, and the second event period may be from April 6th to April 9th.

In this step, the activity according to the first degree of freedom means a right to allow more actions compared to the activity according to the second degree of freedom. That is, the degree of freedom means how freely activities related to communication such as conversation and information sharing within a community can be performed, and the first degree of freedom means more authority than the second degree of freedom. For example, the activity according to the first degree of freedom is the right to allow actions such as photo transmission, video transmission, unlimited profile checking, and unlimited calls within the community, and the activity according to the second degree of freedom is the right to perform activities according to the first degree of freedom. Authority may be less than authority. For example, the activity according to the second degree of freedom may mean a right to transmit only text within the community, not to check the profile of other reservations, and not to make a call.

In another embodiment, the communication service server may provide, to the first customer terminal, a benefit within the closed community to be subscribed to, which is determined based on the order of application of the first reservation order among reservation orders for the first place. For example, the communication service server may provide an item that can be used inside a closed community to be subscribed to, a video call, a gift, and the like to a user who has an early reservation order application order.

The method for providing a communication channel according to the present embodiment has an effect of inducing faster reservation requests from users by providing differentiated benefits to customer terminals based on the order in which reservation orders are requested.

Hereinafter, with reference to FIGS. 5 to 9 , screens on which the present embodiment is displayed on an application of a customer terminal will be described.

Referring to FIG. 5 , a customer terminal may receive a reservation order through an application. The customer terminal may display the first to fourth places from the user and receive a reservation order for the places. In FIG. 5 , the first venue is a hotel, the second venue is a guest house, the third venue is a performance concert hall, and the fourth venue is a sports event stadium.

Referring to FIG. 6 , the customer terminal may display a reservation order screen for the hotel on the application and a screen for selecting a visit time when the first place is input as a hotel. In this case, activities in the closed community subject to subscription may be temporarily permitted only during the event period determined based on the visit time to the first place. For example, in this embodiment, if the visit period for the first place is input as the 18th, activities in the closed community to be joined may be limited to the 16th, 17th, and 18th (1). In this embodiment, as the activities in the closed community are temporarily limited to allowable ones, it is possible to induce quick reservations of the bookers.

Referring to FIG. 7 , when a reservation order is received from the first customer terminal or the third customer terminals 10-1 to 10-3, a section in which visit times to the first place overlap at least partially may be determined. Specifically, when a reservation order is received from the first to third customer terminals 10-1 to 10-3, the visit timing i1 of the first customer terminal 10-1 and the second customer terminal 10 At least a part of the overlapping section may be determined by time-sequentially comparing the visit time i2 of -2) and the visit time i3 of the third customer terminal 10 .

The visit time (i1) of the first customer terminal 10-1 may partially overlap the visit time (i2) of the second customer terminal 10-2 in the area d2. Accordingly, the user of the first customer terminal 10-1 and the user of the second customer terminal 10-2 can participate in the community created at the time corresponding to the area d2. The visit time i1 of the first customer terminal 10 - 1 may partially overlap the visit time i3 of the third customer terminal 10 in the area d1 . Accordingly, the user of the first customer terminal 10 - 1 and the user of the third customer terminal 10 can communicate by participating in the community c created at the time corresponding to the area d2 . In addition, the visit times of the first customer terminal 10 - 1 , the second customer terminal 10 - 2 , and the third customer terminal 10 may partially overlap in the area d2 . Therefore, the user of the first customer terminal 10-1, the user of the second customer terminal 10-2, and the user of the third customer terminal 10 belong to the community c created at the time corresponding to the d2 area. You can participate and communicate together.

Referring to FIG. 8 , a customer terminal may display a closed community c to be subscribed to on the application 10 . The customer terminal can display closed communities for each place, including closed communities c1 to c3 for the first place and closed communities c1 to c3 for the second place. Communities for the first place may be classified into a first community c1, a second community c2, and a third community c3 according to a visiting period. The first community (c1) is a community (c) that supports communication during the visit period from April 2 to the 8th, and the second community (c2) is a community that supports communication during the visit period on April 10 ( c), and the third community (c3) may be a community (c) that supports communication during visits from April 20th to 29th. As for the communities for the second place, a fourth community c4 and a fifth community c5 may be provided for each visiting period. The fourth community (c4) is a community (c) that supports communication during the visit period on April 3, and the fifth community (c5) is a community that supports communication during the visit period from April 10 to 29 (c). ) can be.

Referring to FIG. 9 , a customer terminal may receive service data of a closed community to be subscribed to from a communication service server.

Male bookers (r1) and female bookers (r2) whose visiting times for the first place partially overlap may participate in the same closed community (c1) and communicate with each other. Users participating in the same closed community c1 can form the closed community c1 even before visiting the first place, share information, and increase intimacy. When the visit time arrives as time elapses, bookers who have participated in the closed community c1 to join may be excluded from the closed community c1.

Hereinafter, an embodiment of providing a promotion to a customer terminal checking in at an adjacent time will be described with reference to FIG. 10 .

Referring to FIG. 10 , the communication service server, when the check-in time for the first place of the user of the first customer terminal 10-1 and the user of the second customer terminal 10-2 differs by less than a reference value, the The user of the first customer terminal 10-1 and the user of the second customer terminal 10-2 are treated as having personally met and checked in, and at least some of the users of the first customer terminal and the users of the second customer terminal Promotions can be offered. Even if the user of the third customer terminal 10-3 and the user of another customer terminal participate in the same closed community, if the check-in time with the user of the other customer terminal is not less than the reference value, the third customer terminal 10-3 Promotions cannot be offered.

In one embodiment, when a user of the second customer terminal 10-2 applies for a reservation order for the first place and tries to check in, the first customer terminal 10-1 in the closed community to join In the case of a user who generates more communication traffic than the reference value, the check-in time for the first place of the user of the first customer terminal 10-1 and the user of the second customer terminal 10-2 is less than the reference value. In this case, a promotion may be provided to at least some of the users of the first customer terminal 10-1 and the users of the second customer terminal 10-2.

In another embodiment, when a booker attempts check-in, the user of the second customer terminal 10-2 is a booker who has applied for a reservation order for the first place, and the first customer terminal 10 in the closed community to join. -1), and the user of the first customer terminal 10-1 and the user of the second customer terminal 10-2 have a difference in check-in time for the first place by less than the reference value. In this case, promotions may be provided to at least some of the users of the first customer terminal 10-1 and the users of the second customer terminal 10-2.

The method for providing a communication channel between users who reserve a place visit in advance according to the present embodiment provides a promotion between users who have checked in at the same time slot, thereby having an effect of inducing users who have formed closeness online to meet in person offline. .

Hereinafter, a method for providing a communication channel between smart order users according to another embodiment of the present invention will be described with reference to FIGS. 11 and 12 .

In some embodiments of the present invention, being located in the same offline space may be verified by ordering food and beverage through smart order at the same point in time for the same store. That is, a communication channel may be provided between users who order food and beverages through a smart order at the same point in time for the same store.

11 is a diagram for explaining a method of providing a communication channel between smart order users provided by a communication system according to some embodiments.

The user terminals 4000 and 5000 may transmit orders such as food and beverages to the POS device 3000 of the visiting merchant through the smart order management server 1000 . For example, the visited affiliated store may be a multi-use facility such as a cafe, restaurant, pub, or club.

The smart order management server 1000 may transmit smart order collection information of the user terminals 4000 and 5000 to the communication service server 2000 . The smart order collection information may include affiliate store ID, user ID, order receiving time, and order item information of each smart order. The communication service server 2000 may determine terminals to log in to the communication channel using the affiliate store ID and order reception time of the smart order collection information.

In some embodiments, a communication channel log-in maintenance time may be obtained by one smart order. The log-in maintenance time may be determined by adding a basic time and an order item-based weighted time. The order item-based weighting time may be set to be longer as the order amount increases. Also, the order item-based weighting time may be determined according to the type of item. For example, when the order item includes alcohol, the weighted time based on the order item may be determined to be longer than when the order item does not include alcohol.

When the log-in maintenance time elapses from the time of the smart order, the communication service server 2000 automatically logs out the user terminal for which the log-in maintenance time has expired from the communication service, so that other people logged in on the communication service are currently inside the same affiliated store. You can indirectly guarantee that you are a user located in .

The communication service server 2000 may provide a communication service between visiting customers through a smart order by transmitting and receiving data for providing an online communication service with the service target user terminals 4000 and 5000 . Customers visiting through the smart order may be understood to be other people who have not had any form of prior friendship with each other on the online communication service.

The communication service provided by the communication service server 2000 may be an instant messenger service or a community service such as a cafe.

12 is a diagram illustrating a user interface provided by the communication service server 2000 in the form of an instant messenger.

In some embodiments, the communication service server 2000 may provide a communication target recommendation service for users who have placed a smart order at the same point in time for the same affiliated store. At this time, the order target of the smart order of the other party to be recommended may satisfy a pre-specified complementary rule. For example, when a first user's order item and a second user's order item satisfy a complementary rule, the first user and the second user may be recommended as communication targets. In one embodiment, when sending a counterpart recommendation message to the first customer terminal, when the order items of the first smart order and the order items of the second smart order satisfy preset matching requirements, the second customer terminal A counterpart recommendation message recommending the user as a communication counterpart may be transmitted to the first customer terminal.

In some embodiments, the matching requirements of the order items may be defined to be satisfied for items of the same kind. At this time, it is possible to obtain an effect of promoting communication between smart order users having similar tastes.

In some embodiments, the matching requirements of the order items may be defined to be satisfied if they are complementary items. For example, a category of a first user's order item (beer) and a second user's order item (chicken) are considered to satisfy the matching requirement of the order item, and thus the first user and the second user can interact with each other. It can be recommended as a target for communication.

In some embodiments, when a meeting occurs between communication counterparts, the communication service server 2000 may automatically transmit a reward smart order to the smart order management server 1000 . For example, when it is detected that a first user and a second user are together while having a conversation on the online communication service, the communication service server 2000 sends a congratulatory reward smart order to the smart order management server 1000. It is possible to automatically transmit or automatically input a reward order to the POS (3000) of the affiliated store. The payment of the order product according to the reward order may be deducted from the deposit previously deposited in the communication service server 2000 .

In some embodiments, the communication service server 2000 may provide a community service for orderers who pre-book to visit the same affiliated store at the same time. For example, a community service may be provided targeting a first user and a second user who order online to stay at a first hotel on the same date. Through this, the communication service server 2000 provides a service enabling communication between users scheduled to visit the same place at the same time.

It is natural that the technical ideas described with reference to FIGS. 1 to 10 can be applied to the communication service providing method described with reference to FIGS. 11 and 12 . For example, a user of user A's terminal 4000 may use an item purchased using user A's deposit money while requesting a conversation with a user of user B's terminal 5000, and user A and user B As conversation traffic of , a situation in which the gauge is filled in the chat room between user A and user B may be produced.

The method for providing a communication channel between smart order reservation users according to the present embodiment can induce a user who has applied for a smart order to communicate naturally in an offline store by forming a bond with other users in the community online before visiting the store.

In one embodiment, the order target of the smart order may be recommended as a counterpart to a reservation that satisfies a pre-specified complementary rule. In another embodiment, a log-in maintenance time is assigned, and when an additional smart order is transmitted to the communication service server, the log-in maintenance time is increased. can be determined using one.

Through the communication service providing method described with reference to FIGS. 11 and 12, it is possible to obtain the effect of on-offline matching communication through the smart order service, and to provide a closed-type service only between users who actually enter a specific establishment, separately. You will be able to get the effect that can be provided without verifying the position of

Hereinafter, an exemplary computing device 500 capable of implementing the devices described in various embodiments of the present invention will be described with reference to FIG. 13 .

13 is an exemplary hardware configuration diagram illustrating a computing device 500 .

As shown in FIG. 13, the computing device 500 loads one or more processors 510, a bus 550, a communication interface 570, and a computer program 591 executed by the processor 510. It may include a memory 530 and a storage 590 for storing the computer program 591. However, only components related to the embodiment of the present invention are shown in FIG. 13 . Accordingly, those skilled in the art to which the present invention pertains can know that other general-purpose components may be further included in addition to the components shown in FIG. 13 .

The processor 510 controls the overall operation of each component of the computing device 500 . The processor 510 may include at least one of a Central Processing Unit (CPU), a Micro Processor Unit (MPU), a Micro Controller Unit (MCU), a Graphic Processing Unit (GPU), or any type of processor well known in the art. can be configured to include Also, the processor 510 may perform an operation for at least one application or program for executing a method/operation according to various embodiments of the present disclosure. Computing device 500 may include one or more processors.

Memory 530 stores various data, commands and/or information. Memory 530 may load one or more programs 591 from storage 590 to execute methods/operations according to various embodiments of the present invention. For example, when the computer program 591 is loaded into the memory 530, the logic (or module) shown in FIG. 4 may be implemented on the memory 530. An example of the memory 530 may be RAM, but is not limited thereto.

The bus 550 provides a communication function between components of the computing device 500 . The bus 550 may be implemented as various types of buses such as an address bus, a data bus, and a control bus.

The communication interface 570 supports wired and wireless Internet communication of the computing device 500 . The communication interface 570 may support various communication methods other than Internet communication. To this end, the communication interface 570 may include a communication module well known in the art.

Storage 590 may non-temporarily store one or more computer programs 591 . The storage 590 may be a non-volatile memory such as read only memory (ROM), erasable programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM), flash memory, or the like, a hard disk, a removable disk, or a device well known in the art. It may be configured to include any known type of computer-readable recording medium.

Computer program 591 may include one or more instructions in which methods/operations according to various embodiments of the invention are implemented. When computer program 591 is loaded into memory 530, processor 510 may execute the one or more instructions to perform methods/acts according to various embodiments of the present invention.

In one embodiment, a processor, a memory, and a computer program loaded into the memory and executed by the processor, wherein the computer program receives a first reservation order for a first place from a first customer terminal. An instruction for receiving, an instruction for determining a closed-type community to join among a plurality of closed-type communities supporting communication between reservations who have applied for a reservation order for the first place, and service data of the closed-type community to join , and an instruction to be transmitted to the first customer terminal, but the closed community to be joined may be a community for supporting communication of those who make reservations whose visit times to the first place overlap at least partially according to the first reservation order.

The technical idea of the present invention described so far can be implemented as computer readable code on a computer readable medium. The computer-readable recording medium may be, for example, a removable recording medium (CD, DVD, Blu-ray disc, USB storage device, removable hard disk) or a fixed recording medium (ROM, RAM, computer-equipped hard disk). can The computer program recorded on the computer-readable recording medium may be transmitted to another computing device through a network such as the Internet, installed in the other computing device, and thus used in the other computing device.

Although the embodiments of the present invention have been described with reference to the accompanying drawings, those skilled in the art can implement the present invention in other specific forms without changing the technical spirit or essential features. can understand that there is Therefore, it should be understood that the embodiments described above are illustrative in all respects and not limiting. The protection scope of the present invention should be construed according to the claims below, and all technical ideas within the equivalent range should be construed as being included in the scope of the technical ideas defined by the present invention.

Claims (15)

In a method performed by a computing device,
receiving a first reservation order for a first venue from a first customer terminal;
determining a closed-type community to join among a plurality of closed-type communities that support communication between bookers who have applied for a reservation order for the first venue;
transmitting service data of the closed community to be joined to the first customer terminal; and
When the check-in times of the users of the first customer terminal and the users of the second customer terminal at the first location differ by less than a reference value, at least some of the users of the first customer terminal and the users of the second customer terminal Including the step of providing a promotion for,
The closed community to be joined,
A community for supporting communication of reservations whose visit times to the first place according to the first reservation order overlap at least partially;
The user of the second customer terminal is a reservation user who applied for a reservation order for the first place, and a user who generated communication traffic equal to or greater than the standard value with the user of the first customer terminal in the closed community to be joined.
A method of providing a communication channel between users who pre-book to visit the venue. According to claim 1,
The step of determining the closed community to join,
generating a plurality of closed communities for each visiting period of the first place; and
Including the step of participating the user of the first customer terminal in the closed community to join which is one of the plurality of closed communities,
A method of providing a communication channel between users who pre-book to visit the venue. According to claim 2,
The step of transmitting the service data of the closed community to be joined to the first customer terminal,
Temporarily allowing activities in the closed community to be joined only during an event period determined based on a visit time to the first place,
A method of providing a communication channel between users who pre-book to visit the venue. According to claim 3,
The step of temporarily allowing activities in the closed community to be joined only during the event period determined based on the visit time to the first place,
allowing an activity according to a first degree of freedom in the closed community to be joined during a first event period determined based on a visit time to the first place; and
Allowing activities according to a second degree of freedom in the closed community to be joined during a second event period determined based on a visit time to the first place;
The second event period is a period closer to a visit time to the first place than the first event period,
Activities according to the first degree of freedom allow more actions than activities according to the second degree of freedom,
A method of providing a communication channel between users who pre-book to visit the venue. According to claim 2,
The step of transmitting the service data of the closed community to be joined to the first customer terminal,
Continuously allowing activities in the closed community to be joined until the time of visiting the first place according to a first reservation order,
A method of providing a communication channel between users who pre-book to visit the venue. According to claim 1,
The step of transmitting the service data of the closed community to be joined to the first customer terminal,
Providing, to the first customer terminal, benefits within the closed community to be joined, determined based on an application order of the first reservation order among reservation orders for the first place,
A method of providing a communication channel between users who pre-book to visit the venue. delete According to claim 1,
When the check-in times of the users of the first customer terminal and the users of the second customer terminal at the first location differ by less than a reference value, at least some of the users of the first customer terminal and the users of the second customer terminal Further comprising providing a promotion for,
The user of the second customer terminal is a reservation user who applied for a reservation order for the first place, and a user whose matching with the user of the first customer terminal in the closed community to be joined is confirmed.
A method of providing a communication channel between users who pre-book to visit the venue. A method performed by a computing device of a first customer, comprising:
sending a first reservation order indicating a visit during a first period of time to a first location;
receiving, from a service server, service data of a closed community that supports communication between bookers who have sent a reservation order for the first place whose visiting times overlap at least partially; and
When the check-in time of the first customer for the first location and the check-in time for the second customer for the first location differ by less than a reference value, receiving a promotion;
The second customer is a user who makes a reservation for the first place and generates communication traffic equal to or greater than a reference value with the first customer in the closed community.
A method of providing a communication channel between users who pre-book to visit the venue. delete delete delete delete delete delete

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