KR102433046B1 - Method of providing chat service based on event and computing device for performing the method - Google Patents

Abstract

The present invention relates to a method for providing a chat service based on an event and a computing device performing the method. A method for providing a chat service based on an event according to an embodiment of the present invention may include the steps of receiving a request for creating a chat room for the event; in response to the chat room creation request, determining a plurality of participants differently determined according to the property of the event; creating a chat room corresponding to the event; and providing access information for the chat room to a terminal of the participant.

Description

A method for providing a chat service based on an event and a computing device for performing the method

The present invention relates to a method for providing a chatting service based on an event and a computing device for performing the method.

When a large-scale accident such as a natural disaster or explosion occurs, in order to properly respond to the large-scale accident, the accident must be spread quickly and the response must be efficiently performed according to the operating system to respond to the accident.

To this end, accurate information on incidents and accidents that have occurred to users who perform responses is quickly disseminated, and information such as instructions for incidents and accidents, countermeasures, processing status, expected risks, and damage caused is shared and integrated. need to manage

Existing response systems share information about an event using a general messenger or general-purpose application to monitor or broadcast an event or accident, or to disseminate an incident, disaster, accident, etc., and respond to an incident that has occurred. , it is difficult to quickly and accurately share information about the incident.

Therefore, in order to perform an appropriate response to an incident that has occurred, monitoring whether an incident has occurred, promptly disseminating the incident, and responding to an incident that occurred in a bottom-up manner through a unified operating system; A system is needed to quickly share and check the progress of an incident among users.

According to various embodiments disclosed in this document, a chat service providing method is provided for determining a plurality of participants according to the nature of an event, creating a chat room corresponding to the event, and providing access information of the chat room to a plurality of participants. .

According to various embodiments disclosed in this document, a plurality of participants participating in a chat room corresponding to an event provides a chat service providing method in which information about an event can be quickly and accurately grasped by using the chat room.

According to various embodiments disclosed in this document, through an interface separated from the chat window of the chat room, information for integrated management of incidents, information on response matters and processing status of events over time, and responses to incidents are provided. It provides a chat service providing method that provides various information such as weather information, access information, facility information, CCTV video, similar incident information, response manual, and map-based incident information for support.

A method for providing a chat service based on an event according to an embodiment comprises the steps of: receiving a request to create a chat room for the event; Step, creating a chat room corresponding to the event, and providing access information to the chat room to the terminal of the participant.

In the step of creating a chat room corresponding to the event, a plurality of chat rooms may be created according to the corresponding role and corresponding authority for the event of the plurality of participants.

The interface separated from the chat window of at least one chat room among the plurality of chat rooms may provide information for integrated management of the incident based on chat messages exchanged in the chat windows of the plurality of chat rooms.

The interface, separated from the chat window of the chat room, is based on the chat message exchanged in the chat window, and provides instructions on the incident over time, response matters, and information on the processing status according to the timeline of the incident. can

The interface separated from the chat window of the chat room may provide at least one of weather information, access information, facility information, CCTV image, similar event information, and a response manual according to the time when the event occurred and the properties of the event.

An interface that is distinct from the chat window of the chat room may provide predictive information on facilities with a high probability of occurrence of an additional accident according to the progress of the event among facilities disposed around the area where the event occurred.

The chat service providing method includes the steps of creating a chat room corresponding to the progress of the incident by using a message exchanged in a chat window of the chat room for the incident, and corresponding the chat room for the incident to the progress of the incident It may further include the step of connecting with the chat room.

The chat service providing method may further include generating a report related to the incident based on the attribute of the incident and chat messages exchanged in a chat window of the chat room.

A method for providing a chat service based on an event according to an embodiment includes the steps of receiving access information for a chat room, and when the access information is selected, accessing the chat room, wherein the chat room includes: In response to the creation request, a plurality of participants determined differently according to the nature of the event may participate, and may be generated in response to the event.

The interface, separated from the chat window of the chat room, is based on the chat message exchanged in the chat window, and provides instructions on the incident over time, response matters, and information on the processing status according to the timeline of the incident. can

The interface separated from the chat window of the chat room may provide at least one of weather information, access information, facility information, CCTV image, similar event information, and a response manual according to the time when the event occurred and the properties of the event.

A computing device for performing a chat service providing method based on an event according to an embodiment includes a processor, wherein the processor receives a chat room creation request for the event, and responds to the chat room creation request, the event It is possible to determine a plurality of participants differently determined according to the properties of , create a chat room corresponding to the event, and provide access information to the chat room to the terminal of the participant.

The processor may create a plurality of chat rooms according to a corresponding role and a corresponding authority for the event of the plurality of participants.

The processor, based on the chat messages exchanged in the chat window of the plurality of chat rooms, on an interface separated from the chat window of at least one chat room among the plurality of chat rooms, information for integrated management of the event may be provided. .

A computing device for performing a method for providing a chat service based on an event according to an embodiment includes a processor, wherein the processor receives access information for a chat room, and when the access information is selected, accesses the chat room, the The chat room, in response to a request to create a chat room for the event, a plurality of participants that are determined differently according to the properties of the event participate, and may be created in response to the event.

The interface separated from the chat window of the chat room is based on the chat message exchanged in the chat window on the interface separated from the chat window of the chat room, information about the instructions for the event over time, the corresponding matters, and the processing status can be provided according to the timeline of the event.

According to various embodiments disclosed in this document, by creating a chat room with users related to the event as participants, and providing access information to the chat room, information about the event that has occurred can be spread quickly.

According to various embodiments disclosed in this document, by creating a chat room corresponding to an event, information such as a response to an event and a processing status can be shared according to a unified system.

According to various embodiments disclosed in this document, information related to an event and information for supporting response to the event may be provided on an interface separated from the chatting window.

According to various embodiments disclosed in this document, it is possible to quickly propagate the incident situation, provide real-time chatting in response to the incident, share the status of the incident, and respond to the completed or incomplete incident. You can check and manage the information by integrating, manage the entire facility, and support information on incidents and disasters.

1 is a diagram illustrating a computing device performing a method of providing a chatting service based on an event according to an embodiment.
2 is a diagram illustrating an operation of a computing device performing a method for providing a chatting service based on an event according to an embodiment.
3 is a diagram illustrating an operation flow of a computing device according to an embodiment.
4A and 4B are diagrams illustrating a request for creation of a chat room for an event received by a computing device and a generated chat room according to an embodiment.
5A to 5E are diagrams illustrating information provided by a computing device in relation to incident response, according to an exemplary embodiment.
6A to 6D are diagrams illustrating information provided by a computing device to support response to an incident, according to an exemplary embodiment.
7A to 7E are diagrams illustrating a plurality of chat rooms generated by a computing device according to an embodiment.
8 is a diagram illustrating a report generated by a computing device according to an exemplary embodiment.
9 is a diagram illustrating a computing device performing a method for providing a chatting service based on an event according to an embodiment.
10 is a flowchart of a method for providing a chatting service based on an event according to an embodiment.
11 is a flowchart of a method for providing a chatting service based on an event according to an embodiment.
12 is a diagram illustrating a list of users and a list of all events provided by the computing device according to an exemplary embodiment.
13 is a diagram illustrating a request for creating a chat room received by a computing device according to an embodiment.
14 is a diagram illustrating information provided by a computing device according to a timeline of an event according to an exemplary embodiment.
15 is a diagram illustrating detailed information of an event provided by a computing device according to an exemplary embodiment.
16 is a diagram illustrating a participant in a chat room provided by a computing device according to an embodiment.
17 is a diagram illustrating a chat room provided by the computing device 100 according to an embodiment.

Hereinafter, embodiments will be described in detail with reference to the accompanying drawings. However, since various changes may be made to the embodiments, the scope of the patent application is not limited or limited by these embodiments. It should be understood that all modifications, equivalents and substitutes for the embodiments are included in the scope of the rights.

Terms used in the examples are used for the purpose of description only, and should not be construed as limiting. The singular expression includes the plural expression unless the context clearly dictates otherwise. In the present specification, terms such as “comprise” or “have” are intended to designate that a feature, number, step, operation, component, part, or combination thereof described in the specification exists, but one or more other features It is to be understood that this does not preclude the possibility of the presence or addition of numbers, steps, operations, components, parts, or combinations thereof.

Unless defined otherwise, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which the embodiment belongs. Terms such as those defined in a commonly used dictionary should be interpreted as having a meaning consistent with the meaning in the context of the related art, and should not be interpreted in an ideal or excessively formal meaning unless explicitly defined in the present application. does not

In addition, in the description with reference to the accompanying drawings, the same components are assigned the same reference numerals regardless of the reference numerals, and the overlapping description thereof will be omitted. In the description of the embodiment, if it is determined that a detailed description of a related known technology may unnecessarily obscure the gist of the embodiment, the detailed description thereof will be omitted.

Hereinafter, embodiments will be described in detail with reference to the accompanying drawings.

1 is a diagram illustrating a computing device performing a method of providing a chatting service based on an event according to an embodiment.

Referring to FIG. 1 , a computing device 100 according to an embodiment may provide a chatting service based on an event. The computing device 100 may manage the entire facility. 1 , when an accident such as a fire occurs, the computing device 100 may receive accident occurrence information or a request to create a chat room 110 for the event. The computing device 100 may generate the chat room 110 in response to the received chat room 110 creation request, and may provide users with information about an event included in the chat room 110 creation request.

For example, in FIG. 1 , the computing device 100 may provide information about the event to C. The computing device 100 may provide access information to the chat room 110 to B by creating a chat room 110 corresponding to the event.

The computing device 100 is for managing the entire facility and responding to an event, and when a disaster response event or event occurs, it is possible to create a chat group community for each event.

The computing device 100 may monitor and manage events occurring in the entire facility by displaying natural disasters, incidents, accidents, and unusual matters on the entire facility map based on the GIS. The computing device 100 may monitor information on facilities even in normal times when no events or events have occurred to provide information on facility status and the like.

The computing device 100 may differently determine a user who provides information about the event according to the size, type, date, time, and location of the event. For example, if it is necessary to quickly provide information about an event that has occurred, such as when the scale of a fire is large or a fire occurs in a facility that stores dangerous goods, information about the incident is provided to all registered users, and information about the incident occurs. can be made to respond. The computing device 100 may provide information about the event only to users to respond to the event when the scale of the event is small or the risk is low.

As shown in FIG. 1 , the present invention can provide a chat room 110 corresponding to an incident by using the computing device 100 , unlike a disaster management system that only performs simple monitoring. A user may respond to an incident using the chat room 110 . Therefore, the participants related to the incident can share information and communicate smoothly, and respond to the incident in the bottom-up manner in the top-down method of work and response instruction.

2 is a diagram illustrating an operation of the computing device 100 performing a method for providing a chatting service based on an event according to an embodiment.

Referring to FIG. 2 , the computing device 100 according to an embodiment may receive a request to create a chat room 110 for an event. The computing device 100 may determine a plurality of participants that are differently determined according to the nature of the event in response to the request for creation of the chat room 110 . The computing device 100 may create a chat room 110 corresponding to the event and provide access information to the chat room 110 to the terminal 120 of the participant.

The computing device 100 may determine different participants of the chat room 110 according to the nature of the event. The computing device 100 may determine a participant in the chat room 110 suitable for responding to the incident according to attributes such as the type, size, occurrence location, and time of the incident.

In the chat room 110 generated by the computing device 100, participants for responding to an incident participate, and the participant can quickly grasp the status of the event, and facilitate communication and information sharing through chatting between participants. can

The computing device 100 may provide the participant of the chat room 110 with response status to the event, the status of the event, support information for responding to the event, a response manual, map-based event information, and the like, and the participant responds to the event You can efficiently check the information you need.

Referring to FIG. 2 , the computing device 100 may receive a request to create a chat room 110 for an event. The computing device 100 receives a request to create a chat room 110 for an event through a user terminal, receives according to the monitoring result for the entire facility, or receives according to information shared from other systems of related organizations or companies can do.

For example, the computing device 100 may receive a request for creation of the chat room 110 through the user terminal of the reporter who discovered the accident. The computing device 100 may receive a request for creation of the chat room 110 when detecting a fire, explosive or dangerous material leakage, etc. according to the monitoring result of the facility.

It may mean an organization or a company associated with a facility managed by the computing device 100 of a related organization or company. The other system is a system for electronically managing information about an event or accident, and may refer to a system that can be connected to the computing device 100 by wire or wireless communication.

The request for creation of the chat room 110 may include information about the event and the properties of the event. The properties of the event may include the type, classification, occurrence location, date, and size of the event.

The computing device 100 may determine a plurality of participants that are differently determined according to the nature of the event in response to the request for creation of the chat room 110 . The computing device 100 may determine a plurality of participants determined as the number of people required to respond to the incident according to the nature of the incident.

The computing device 100 may use information such as the user's affiliation, department, position, work content, and working hours to determine a plurality of participants according to the nature of the event. As an example, when a fire accident occurs in area A, the computing device 100 uses user information such as affiliation, department, and position for users performing tasks such as suppression of fire accidents, lifesaving and evacuation, and a plurality of participants can be determined. The computing device 100 may determine users determined to be input to response to an incident as a plurality of participants by using user information and attributes of the incident.

As another example, the computing device 100 may use facility information and a corresponding manual to determine a plurality of participants. The facility information may refer to information such as the purpose, location, and manager's affiliation and department of the facility. When an accident occurs in a specific facility, the computing device 100 may determine a plurality of participants as users belonging to and departments of the manager of the facility. The computing device 100 may determine a plurality of participants by using the response manual when a method, a person in charge, affiliation, and department for responding to an event are designated in the response manual according to the nature of the event.

The computing device 100 may create a chat room 110 corresponding to the event. The chat room 110 generated by the computing device 100 corresponds to the event, and a plurality of participants determined according to the nature of the event may access the chat room 110 .

The computing device 100 may provide event information, a response status, a processing status, a timeline of the event, information for supporting response to the event, and the like. Information such as the chat room 110 provided by the computing device 100, event information, and response status will be described later in detail.

The computing device 100 may provide access information for the chat room 110 to the terminal 120 of the participant. The computing device 100 may provide access information to the terminal 120 of the participant. When access information is selected by the participant, the participant may access the chat room 110 using a terminal.

A participant's terminal 120 for receiving access information and participating in the chat room 110 may correspond to various electronic devices such as a computer, a laptop computer, a smart phone, and a tablet PC. The terminal 120 may be provided with access information from the computing device 100 and various wired/wireless devices capable of communicating with the computing device 100 for participating in the chat room 110 may be applied. The participant's terminal 120 may receive access information through a dedicated program, application, etc. for communicating with the computing device 100 and participate in the chat room 110 , or provide information to the computing device 100 using a web browser, etc. can also be sent and received.

Referring to FIG. 2 , the computing device 100 may receive a request to create a chat room 110 and determine a plurality of participants A, B, and C according to the nature of the event. The computing device 100 may create a chat room 1 110 corresponding to the event. The computing device 100 may provide access information to terminals of participants A, B, and C. The participant terminals 120 A, B, and C may access the chat room 1 110 using the access information. The computing device 100 may provide information about the event to the participant terminals 120 A, B, and C.

Additional responses may be required over time for an incident that has occurred. The computing device 100 may generate the chat room 110 corresponding to the progress of the event by using the messages exchanged in the chat window of the chat room 110 for the event. It is possible to connect the chat room 110 for the existing event and the chat room 110 corresponding to the progress of the event. The computing device 100 may determine a plurality of participants to participate in the chat room 110 corresponding to the progress of the event according to the nature of the progress of the event.

Referring to FIG. 2 , the computing device 100 according to an embodiment may generate a chat room 110 corresponding to the progress of the event by using a message exchanged in the chat window of the chat room 110 for the event. . The chat room 110 corresponding to the progress of the event may mean a chat room for a follow-up response to the event.

For example, as the response to fire suppression is in progress after a fire accident, additional accidents such as building collapse and loss of life may occur, and there may be cases in which follow-up responses to the accident are required, such as follow-up measures after fire suppression. . At this time, the chat room corresponding to the fire suppression may correspond to the chat room 110 for the incident, and the chat room corresponding to the collapse of the building may correspond to the chat room 110 corresponding to the progress of the event.

The computing device 100 may generate the chat room 110 corresponding to the progress of the event by using the messages exchanged in the chat window of the chat room 110 for the event. For example, the computing device 100 is a chat room ( 110) can be created.

Messages exchanged in the chat window of the chat room 110 for an incident may include not only the content of the incident situation, such as incident response matters, processing status, and event status, but also requests for incident response, accident spread , accident closure, etc. may include various contents. Among the messages exchanged in the chat window of the chat room 110, if there is a loss of life while responding to a fire accident, a message such as whether or not human damage has occurred, the number of people, the degree of injury, etc. is a message corresponding to the progress of the event. can be The computing device 100 may generate a chat room 2 110 corresponding to the progress of the event in response to the message corresponding to the progress of the event.

As shown in FIG. 2 , when a fire accident occurs, the computing device 100 determines participants A, B, and C as participants of the chat room 1 110 , and creates a chat room 1 110 as the chat room 110 for the incident. can do. Among the messages exchanged by participants A, B, and C in the chat window of chat room 1110, if the message corresponding to the progress of the event is a situation in which human damage has occurred, the computing device 100 responds to the progress of the event You can create a chat room 2 (110) corresponding to the chat room (110). The computing device 100 may provide access information to the terminals of the participants D, E, and F determined according to the nature of the progress of the event. Participants D, E, and F may access the chat room 2 110 through the participant terminals 120 D, E, and F provided with access information, respectively.

The computing device 100 may connect the chat room 110 for the event with the chat room 110 corresponding to the progress of the event. Connecting the chat room 110 for the event to the chat room 110 corresponding to the progress of the event, the computing device 100 is the chat room 110 corresponding to the progress of the event to the participants of the chat room 110 for the event ) of the chat message, information about the event, response progress, etc. can be provided, and on the contrary, the chat message of the chat room 110 corresponding to the event, the chatting message of the event corresponding to the event to the participants of the chat room 110 corresponding to the progress of the event It may mean providing information, response progress, and the like.

As an example, in FIG. 2 , the computing device 100 is the user terminals of the participants A, B, and C of the chat room 11 corresponding to the chat room 110 for the incident to the chat room 110 corresponding to the progress of the incident. It is possible to provide a chat message of the corresponding chat room 2 (110). The computing device 100 may provide a chat message of the chat room 110 for the event to the user terminals of the participants D, E, and F of the chat room 2 110 corresponding to the chat room 110 corresponding to the progress of the event. have.

According to an embodiment, the participant of the chat room 110 for the event may participate in the chat room 110 corresponding to the progress of the event, and the participant of the chat room 110 corresponding to the progress of the event is the chat room for the event (110) can participate. In FIG. 2, participants A to C of chat room 11, which is a chat room 110 for an event, are chat room 2 110, which is a chat room 110 that corresponds to the progress of the event for information sharing about the event, response request, etc. You can participate in chatting to send messages, instruct or request responses, and share event information. The computing device 100 may provide access information of the chat room 110 corresponding to the progress of the event to the user terminal of the participant of the chat room 110 for the event, and the chat room 110 corresponding to the progress of the event. It is possible to provide the access information of the chat room 110 for the event to the user terminal of the participant.

According to one embodiment, the computing device 100 is based on the chatting message exchanged in each chat room in the chat room 110 and the chat room 110 corresponding to the progress of the event for the event, each chat room 110 Information about the event can be provided in an interface that is distinct from the chat window of

According to one embodiment, the computing device 100 may generate a report related to the incident based on the message exchanged in the chat room 110 for the incident and the chat window of the chat room 110 corresponding to the progress of the incident. have. The computing device 100 may generate a report by integrating the chat messages of the chat windows of each chat room 110 in order to generate a report related to the event. As in the example above, by integrating the chat message of the chat room 110 for the event for extinguishing a fire when a fire accident occurs and the chat message of the chat room 110 about the human damage caused by the fire accident, time lapse, An integrated report can be generated according to the response department, response content, etc.

3 is a diagram illustrating an operation flow of the computing device 100 according to an embodiment.

Referring to FIG. 3 , the computing device 100 creates a chat room 110 using the user's report, monitoring results through CCTV installed in the entire facility, sensors, etc., and information shared from other systems operated by related organizations or companies. request can be received.

According to an embodiment, the computing device 100 may create a chat room 110 in response to a request for creation of the chat room 110 . The computing device 100 may correspond to the coded safety accident table according to the type or classification of the accident, the location of the accident, the size of the accident, and the date and time of the occurrence of the received chat room 110 creation request. The computing device 100 may determine a management target code capable of reflecting the properties of the event corresponding to the occurrence of the incident by matching the chat room 110 creation request to the coded safety accident table.

According to an embodiment, the computing device 100 may determine a plurality of participants that are differently determined according to the attribute of an event in response to a request for creation of the chat room 110 . As an example, the computing device 100 may identify the property of the event according to the chat room 110 creation request, and may determine users to respond to the event as a plurality of participants according to the property of the event. As described above, the plurality of participants may be determined differently according to the type, classification, location of occurrence, date of occurrence, and the like of the accident that occurred.

For example, in response to the chat room 110 creation request, the computing device 100 may determine a plurality of participants by using an event attribute, user information, facility information, and a corresponding manual. The user information may include information such as the user's name, contact information, affiliation, department, position, job description, work type, work date, and the like. For example, the computing device 100 may determine, as a participant of the chat room 110 , a user who is temporarily working at the occurrence of an accident among a plurality of users having the same affiliation, department, position, and task content by using user information. The computing device 100 may determine, as a participant, a user having user information of an affiliation, department, position, and task content corresponding to the corresponding event according to the attribute of the event.

The computing device 100 may create a chat room 110 corresponding to the event. The computing device 100 may provide the chat room 110 access information to the terminals 120 of a plurality of participants that are determined differently according to the properties of the event. A plurality of participants may access the chat room 110 through the participant's terminal 120 by selecting access information. When the incident response is finished, the computing device 100 may end the chat room 110 . The chat messages exchanged in the chat room 110 before termination may be stored in the computing device 100 .

The computing device 100 may change participants, such as adding or excluding participants of the chat room 110 . The computing device 100 may store a chat message of the chat room 110 corresponding to the event. When a participant of the chat room 110 is added after the chat room 110 is created, the computing device 100 adds a chat message before the time when the added participant participates in the chat room 110, a timeline of the event, etc. of the added participant's terminal can be provided as The added participant may be provided with a chat message prior to the time of participating in the chat room 110 , and may quickly grasp the history, progress, current status, etc. of the event.

According to an embodiment, the computing device 100 may share the chat room 110 with other systems. The other system may refer to a system operated by a business entity other than a user who manages a facility using the computing device 100 , that is, a related institution or a related company.

The computing device 100 may share occurrence information regarding an event with other systems, and may also share information with administrators and users of other systems. As an example, the computing device 100 may provide access information of the chat room 110 to administrators and users of other systems so that chat messages exchanged in the chat room 110 can be checked, and administrators, users of other systems, etc. You can also provide access information to participate in this chat room (110).

4A and 4B are diagrams illustrating a request for creation of a chat room 110 for an event received by the computing device 100 and the generated chat room 110 according to an embodiment.

4A is a diagram illustrating a request for creation of a chat room 110 for an event received by the computing device 100 according to an embodiment. The computing device 100 may receive a request to create the chat room 110 . The chat room 110 creation request may include items such as title, date and time, place, type, content, attached file, and whether other systems are linked as shown in FIG. 4A .

The computing device 100 may provide a screen as shown in FIG. 4A to the user terminal 120 . The computing device 100 may receive a request for creation of the chat room 110 from the user terminal. As described above, the creation request of the chat room 110 received by the computing device 100 is received through the user terminal, and as a result of monitoring the entire facility, the chat room 110 is generated according to information shared from other systems. It may also receive requests.

For example, the computing device 100 may receive a chat room 110 creation request when detecting that gas is leaking from a gas sensor installed in a facility, and may receive a chat room 110 creation request according to accident information shared from other systems. may receive.

According to an embodiment, the computing device 100 may receive an accident location. As shown in FIG. 4A , the user may select a map item in the user terminal to display the location where the accident occurred on the map, and the computing device 100 may receive the location where the accident occurred. The computing device 100 may provide a map, a map, and the like on which the received accident location is displayed.

According to an embodiment, the computing device 100 may classify an event according to the type of the event, and may receive a request for creation of the chat room 110 according to the classified event type. For example, the computing device 100 may classify types of events in advance, such as fire, collision, leakage of dangerous substances, explosions, collapses, and the like, and may receive a request to create the chat room 110 according to the divided types of events. In addition, as described above, by receiving the chat room 110 creation request, the attribute of the event can be determined according to the safety accident table, and the chat room ( 110) may receive a creation request.

According to an embodiment, the request for creation of the chat room 110 received by the computing device 100 may include content such as a photo, video, and voice. As shown in FIG. 4A , the computing device 100 may receive the uploaded file along with a request for creation of the chat room 110 . In addition, according to an embodiment, the computing device 100 may receive a chat room 110 creation request including whether other systems are interworking or not, and may share information about the event with other systems.

4B is a diagram illustrating a list of chat rooms 110 created by the computing device 100 according to an embodiment.

In the list of chat rooms 110 created by the computing device 100 as shown in FIG. 4b, the properties of the event corresponding to the chat room 110 created such as fire accident A and pollutant leak B are shown, and in the chat room 110 The number of participating participants may be displayed. In the list of the created chat room 110, the properties of brief events such as the processing status of the event, the date and time of occurrence, the location of occurrence, etc. are displayed, and contents such as photos and video thumbnails are displayed in box A, so that when the user selects the contents, the corresponding contents are accessed can do.

When the user selects to view the chat window through the user terminal, in response to a request received from the user terminal, the computing device 100 may provide a chat message exchanged in the chat room 110 corresponding to the event to the user terminal. The computing device 100 may set the user's authority to check the chat message of the chat room 110 . In the case of a plurality of participants determined according to the properties of the event, the chat room 110 can be accessed by selecting the chat window view.

The computing device 100 may not participate in the chat room 110 and transmit a chat message according to the nature of the event, but may determine a user who can obtain information about the event by checking the chat message. For example, when a fire accident occurs, the computing device 100 may determine users for suppression of a fire accident as a plurality of participants, and users who perform personnel control, lifesaving, evacuation, etc. related to the fire accident to the fire event. It can be determined as a user who can check the chat message of the corresponding chat room (110). In addition, the computing device 100 may access the chat room 110 that is created regardless of the properties of the event, check and transmit chat messages, and input instructions according to the user's authority regarding event management. You can decide which users to have.

4B shows an example of providing a chat room list in which the computing device 100 can briefly check the event name, number of participants, processing status, date and time, place, etc. divided by the event unit that occurred. According to an embodiment, the processing status of the event provided by the computing device 100 in the chat room list may be to provide information shared from other systems. For example, in FIG. 4B , the computing device 100 may provide information about the event, such as a processing status of an event shared from other systems with respect to a fire accident A, a response matter, and the like in the chat room list.

Also, the computing device 100 may provide information about an event by integrating it with information shared from other systems. For example, in FIG. 4B , when a response of a participant participating in a fire accident A is performed, and it can be determined that the fire accident A has ended by performing a response in another system with this, the computing device 100 is the chat room By integrating the processing status of the event based on the chatting message and the processing status of the event shared from other systems, it is possible to determine whether the fire accident A has ended and display the processing status of the event.

5A to 5E are diagrams illustrating information provided by the computing device 100 in relation to incident response, according to an exemplary embodiment.

Figure 5a is a view showing a chat window of the chat room 110 provided by the computing device 100 according to an embodiment. 5a is an example in which the chat window of the chat room 110 provided by the computing device 100 is displayed on the display of the participant's terminal 120, the computing device 100 is a chat room with a different configuration and interface from the chat window shown in FIG. 5a (110) can be provided.

As shown in Figure 5a, the chat window of the chat room 110 provided by the computing device 100 displays the name, rank, affiliation, etc. of the participant who entered the chat message, the chat message entered at the bottom is displayed, and the chat message The input time may be displayed together. Participants can upload content along with chatting messages, and the content that can be uploaded can include various types of content such as photos, videos, voices, documents, and data files. The participant may input a chatting message using the chatting message input window displayed on the terminal 120 . The computing device 100 may receive the chatting message input in the chatting message input window, and may provide the chatting message to the chatting room 110 .

5B is a diagram illustrating a list of participants of the chat room 110 generated by the computing device 100 according to an embodiment. As shown in FIG. 5B , the participant can check the participant of the chat room 110 . The participant can check information such as affiliation, rank, and contact information of the participant participating in the chat room 110 through the participant list. The computing device 100 may determine the participant of the chat room 110 differently according to the nature of the event. Referring to FIG. 5B , the plurality of participants may be users belonging to different affiliations and departments.

The computing device 100 according to an embodiment may differently set the authority of a plurality of participants based on the attribute of the event, the user's affiliation, the department, the corresponding authority, the task in charge, and the like. When the department a of the institution A has jurisdiction over the response to the event occurring in FIG. 5b and the person having the final authority of the department a is A, the participant A may be set as the manager of the chat room 110 .

Computing device 100 allows the participant determined as the manager of the chat room 110 to use the participant terminal 120 to manage the overall chat window, such as adding or deleting participants in the chat room 110 or inputting instructions, etc. can be set. In addition, the computing device 100 may differently set the rights of the participants based on the attribute of the event, the user's affiliation, the department, the corresponding authority, the task in charge, and the like.

For example, in FIG. 5B , participants of organization A and company B may send and receive chatting messages in the chat room 110 , but participants of company C may set different permissions of participants so that they can only check chat messages.

The computing device 100 according to an embodiment may create a group about a plurality of participants participating in the chat room 110 corresponding to the event. A group about a plurality of participants participating in the chat room 110 means participants for responding to an event. For example, when a fire event occurs as shown in FIG. 5b, among users of organization A, departments A, B, and C and departments B, D and E correspond to a group participating in the chat room 110 corresponding to the fire incident. can As an example, the computing device 100 receives a group creation request from a manager terminal of an administrator, such as a user who monitors the entire facility, a user who has management authority for the entire event, and the like, and creates a group according to the group creation request. can do. The manager terminal is a terminal for managing the entire chat room 110, monitoring an event that has occurred, creating a group in preparation for an event, etc. A group creation request may be input according to affiliation, position, and the like, and the computing device 100 may create a group according to the group creation request.

In addition, the manager may have management rights such as changing the number of participants in the chat room 110 , dividing or integrating the chat room 110 , and creating the chat room 110 , as well as the above group creation request. Accordingly, the computing device 100 may create a group, change the number of participants in the chat room 110 , divide or integrate the chat room 110 , and create the chat room 110 according to the nature of the event or the progress of the event. That is, the manager terminal may have overall management authority in the operation of the computing device 100 , and for example, the manager terminal may correspond to a terminal in a situation room for monitoring all events.

For example, the computing device 100 integrates a chat room 100 in which participants of organization A participate, a chat room 110 in which participants of company B participate, and a chat room 110 in which participants of company C participate in FIG. 5b . Conversely, the chat room 110 in which the participants participate as shown in FIG. 5b may be divided according to the institution or company. In addition, the computing device 100 may add a participant F of the institution A and department b, and may create a chat room 110 different from the created chat room 110 .

A plurality of participants participating in the chat room 110 according to an embodiment may be changed according to the progress of the event over time. Depending on the progress of the incident, the number of personnel to respond to the incident may change. Accordingly, the computing device 100 may enable the participants of the chat room 110 to efficiently respond to an incident by deleting, adding, or integrating participants of the chat room 110 according to the progress of the event.

For example, in the case of a fire accident in FIG. 5B, users of organizations A, B, and C necessary for response such as personnel access control, personnel evacuation and rescue, fire suppression, etc. are determined as participants, and then initial response and personnel evacuation When is completed, the participants of the company B and the company C except for the participants of the organization A in charge of extinguishing the fire may be excluded from the chat room (110). As another example, after the fire accident in FIG. 5B , when the fire spreads to other areas or facilities due to an increase in the size of the fire, the user of company D managing the corresponding area or facility may be added as a participant.

5C to 5E are diagrams illustrating information about an event provided by the computing device 100 according to a timeline of the event according to an exemplary embodiment. 5c to 5e are an example in which information about an event provided by the computing device 100 according to the event timeline is displayed on the display of the participant's terminal 120, the computing device 100 is shown in FIGS. 5c to 5e It is possible to provide the chat room 110 with a configuration, interface, etc. different from information about the illustrated event.

5c and 5e, the computing device 100 according to an embodiment, based on the chatting message exchanged in the chat window, instructions for the event over time, the response information and the processing status Information can be presented along the timeline of events. The computing device 100 provides information about the event, such as instructions, countermeasures, and processing status, along the timeline of the event, so that participants in the chat room 110 can quickly grasp the occurrence, progress, and status of the event. .

Referring to FIG. 5C , the computing device 100 according to an embodiment may provide information about an event according to a timeline of the event based on a chatting message. As shown in FIG. 5c , the computing device 100 provides information on the occurrence of an event over time using the content of the chatting message, information on the response to the event at time, the name of the organization/company that performed the response, the response content, and the attached information. It can be provided with content. For example, the computing device 100 may sort information provided according to a timeline of an event by time, organization/company name, corresponding content, or the like, or provide a search result. In addition, in the case of a chat room 110 connected as described above or a plurality of chat rooms 110 as described below, information about the event according to the timeline of the event based on the chat message to correspond to each chat room 110 may be provided, or by integrating the chat messages of the connected chat room 110 or a plurality of chat rooms 110 may provide information about the event according to the timeline of the event.

As shown in FIG. 5c , it can be seen that the company A propagated the fact that the first situation occurred at the time 'XX-XX-XX', and the attached content includes a photo. Afterwards, it can be seen that at time 'YY-YY-YY', B performed the evacuation of the on-site personnel, and at time 'ZZ-ZZ-ZZ', C performed follow-up measures after the fire was extinguished.

The computing device 100 may provide information about an event according to a timeline of the event based on the chatting message. The chat message is input by the participant through the chat window of the chat room 110 , and the chat message input by the participant may be input into the chat message input window like the chat message input window of FIG. 5A .

The chat message may be input through a separate input window in order to input and deliver the status of an event, a response, etc., such as instructions, countermeasures, and processing status. For example, similar to the screen for reporting an incident of FIG. 4A , a participant may input a chatting message through an input window divided into items such as corresponding content, corresponding subject, and content.

Computing device 100 may provide a chat message input through the input window to be displayed in the chat window of the participant, as shown in FIGS. Can be delivered according to the timeline of the case.

FIG. 5D is a diagram illustrating information about an event provided by the computing device 100 according to a timeline of the event, as shown in FIG. 5C .

Referring to FIG. 5D , the computing device 100 may display event occurrence information, response information, processing status information, and the like in the form of a chatting message, respectively, based on the chatting message of the chat room 110 . In FIG. 5D , the computing device 100 provides information about the event, such as the chat message input time, the affiliation of the participant who input the chatting message, content, and attached content according to the event timeline.

The information about the event provided by the computing device 100 according to an embodiment may provide a chat view related to the corresponding content, a participant view, a map, a corresponding manual, and the like.

For example, when the participant selects the chat view in FIG. 5D , the computing device 100 provides information about the event along the timeline of the event and a conversation when a chat message corresponding to the event is entered into the chat window, or a previous time You can provide chat messages between the content of the line and the content of the subsequent timeline. That is, when the user selects a chat view, the computing device 100 may provide a chat message corresponding to information provided on the timeline.

For example, when a participant selects a participant view in FIG. 5D , the computing device 100 may provide a list of participants who have performed a corresponding time line as shown in FIG. 5B .

For example, when a participant selects a map in FIG. 5D , the computing device 100 may provide a map map in which a place where an event occurred is displayed on a map map of a facility by a figure, symbol, or the like corresponding to the event.

For example, when the user selects a response manual in FIG. 5D , the computing device 100 may provide a response manual for responding to an event. As will be described later, the computing device 100 may provide a response manual based on the progress of the event, the participant's affiliation, department, position, job content, and the like.

As an example, when the user selects to check related organization information in FIG. 5D , the computing device 100 may check information shared or shared information with a related organization, that is, a related organization or company.

FIG. 5E is a diagram illustrating instructions and correspondence according to a timeline of an event provided by the computing device 100 according to an embodiment. Referring to FIG. 5E , the computing device 100 may provide information about an event, such as instructions for an event over time, a response matter, and a processing status, based on a chatting message, along a timeline of the event.

In FIG. 5E , it can be seen that the initial instruction is 'fire situation propagation', the response agent is designated as A, B, and C, and the response to the instruction is completed. It can be seen that the 'emergency propagation and dissemination of the situation to the X, Y, and Z organizations' was carried out as a detailed response to the 'fire situation propagation' instruction. The computing device 100 may provide information about events such as instructions and responses given to participants participating in the chat room 110 based on the chat message, and check the processing status according to the response as text or content. have.

The instructions may be generated based on a chat message of a participant determined as an administrator among a plurality of participants, and a corresponding item may be generated based on a chat message input by a designated participant according to the chat message of the participant determined as an administrator.

For example, in Fig. 5e, the participant determined as the manager instructs the participants A, B, and C to spread the fire situation, to evacuate the lives to the company B, and to extinguish the fire to the company C, and A, B, and C complete the propagation of the fire situation and It can be seen that the response contents have been entered, that company B has completed the evacuation of people, and company C is currently performing fire suppression work.

The computing device 100 may provide instructions and countermeasures according to the timeline of the event. The instructions may be generated based on a chat message of a participant determined as an administrator among a plurality of participants, and a corresponding item may be generated based on a chat message input by a designated participant according to the chat message of the participant determined as an administrator. The computing device 100 may provide information about instructions, correspondence, and processing status, etc., to another interface that is distinct from the chat window.

The manager can easily understand the progress and situation of the response at the time, and the participant who receives the task instruction from the manager can understand at a glance what task he or she needs to perform, and the participant who has not received the task instruction You can easily share the overall status of the case.

Information on instructions, countermeasures, processing status, etc. provided by the computing device 100 may be generated through a chatting message input through a chatting message input window or a separate input window, as described above.

5C to 5E, an example in which the computing device 100 displays information about an event in chronological order according to a timeline of the event is illustrated. The computing device 100 may provide information about an event provided according to a timeline of the event for each affiliation, department, and group designated to perform instructions for the event.

For example, when the participants as shown in FIG. 5b are participating in the chat room 110, the computing device 100 classifies information about the event performed by the organization A, the company B, and the company C, and provides it according to the timeline of the event. can do. The computing device 100 may provide information on an event performed by the institution A according to a timeline of the event by classifying information on the event performed by the department a and the department b.

As an example, the computing device 100 may provide information about an event for each group designated to perform instructions for the event according to a timeline of the event. For example, when participants as shown in FIG. 5B participate in a chat room, A and B may be designated as group 1 to perform instruction 1, and D and E may be designated as group 2 to perform instruction 2. The computing device 100 may classify the group 1 and the group 2, and provide information about the event, including instructions for each group, the corresponding action, and the like, according to a timeline of the event.

As described above, the computing device 100 is based on the chat message exchanged in the chat room, and provides information about the event, such as instructions for the event over time, the response, and the processing according to the timeline of the event. can The information about the event provided by the computing device according to the timeline of the event may be provided in various formats, such as a tabular format, a chatting message format, and the like in terms of format. Participants, etc. can easily grasp the information and status of the incident, and divide the information on the incident into affiliation, department, and group designated to carry out instructions, and It is also possible to grasp the countermeasures and processing status.

6A to 6D are diagrams illustrating information provided by the computing device 100 to support response to an event according to an exemplary embodiment.

6A is a diagram illustrating information provided by the computing device 100 according to an embodiment. Figure 6a shows information provided for the facilities of the port, the object of the information provided by the computing device 100 is not limited thereto, and the computing device 100 provides various facilities such as industrial parks, construction sites, and forest parks. information can be provided.

Referring to FIG. 6A , the computing device 100 may provide weather information, CCTV, operation information, event status related to related organizations, disaster response support information, access information, and the like. Specifically, earthquake monitoring video, weather information, traffic information, vessel entry/exit information, re-vessel status, dangerous goods import/export information, related organization statistical inquiry, related organization detailed inquiry, disaster response manual, disaster prevention equipment list, emergency contact network, facility information, port entry and exit information It is possible to provide information such as information, unpublished information, and RFID equipment. As described above, FIG. 6A is an example of information provided by the computing device 100 targeting a port facility, and when the facility object is changed, information of other items may be provided.

6B illustrates a map map provided by the computing device 100 according to an embodiment.

Referring to FIG. 6B , the computing device 100 according to an exemplary embodiment displays at least one of weather information, access information, facility information, CCTV image, similar event information, and a response manual according to the time point of occurrence of the event and the properties of the event. can provide Weather information, access information, facility information, etc. provided by the computing device 100 may be provided on an interface separated from the chat window of the chat room 110 . 6B shows a map map when a fire event occurs.

Referring to FIG. 6B , the computing device 100 may provide information necessary to respond to an event according to a time point at which the event occurred and the properties of the event. The computing device 100 determines the necessary information according to the time point at which the event occurs and the properties of the event, so that the user or the participant can quickly check information suitable for responding to the event.

For example, the computing device 100 may provide facility information according to a time point at which an event occurred and an attribute of the event. The facility information may include information such as the location, size, and scale of the facility, a list of disaster prevention equipment in hand, and the number of employees. The computing device 100 may provide facility information necessary for responding to an event according to the time of occurrence of the event and the property of the event according to the property of the event by displaying it on a map map as an icon, a figure, a symbol, an identifier, or the like.

For example, when a fire occurs as shown in FIG. 6B , the computing device 100 has disaster prevention equipment such as firefighting equipment adjacent to the place of fire according to the properties of the fire accident such as the location and scale of the fire accident. Facilities can be provided by displaying them on the map map. If the scale of the fire accident that occurred is small, a fire extinguisher-shaped icon, identifier, etc. can be placed on the facility A holding the fire extinguisher and displayed on the map. Icons, identifiers, etc. can be arranged and displayed.

Also, when the user selects an icon, figure, symbol, identifier, etc. displayed on the map map, the computing device 100 may provide detailed facility information. As an example, when the fire extinguisher A closest to the location of the fire accident is selected in FIG. 6B , the computing device 100 displays the detailed location of the fire extinguisher A, the manager's name, contact information, affiliation, department, fire extinguisher use method, fire extinguisher disbursement request method, etc. Likewise, detailed information of the facility or disaster prevention equipment can be provided.

The computing device 100 may provide different information according to the user's affiliation, department, position, responsibility, and the like. For example, if the user or participant checking the map map in FIG. 6B is a firefighter, it is efficient to use a fire hydrant for extinguishing a fire, so the location of a fire hydrant adjacent to the location of the fire can be displayed, and the map map can be checked If the user or participant is a general office worker who first discovered and reported a fire, the location of an adjacent fire extinguisher may be displayed on the map for initial fire suppression. That is, the computing device 100 may provide information determined to be suitable for responding to an incident based on the progress of the incident, user or participant information, etc. can provide

Referring to FIG. 6B , the computing device 100 according to an embodiment provides predictive information on facilities with a high probability of occurrence of an additional accident according to the progress of the event among facilities disposed around the area where the event occurred. can do. The prediction information provided by the computing device 100 may be provided in an interface that is distinct from the chat window of the chat room 110 .

In FIG. 6B , the computing device 100 may display facilities for storing dangerous materials, such as inflammable materials or explosive materials, on a map in consideration of the location of the fire accident. The computing device 100 may provide facility information regarding materials stored by the facility, etc. according to a time point at which an event occurs and an attribute of the event. In FIG. 6B , the computing device 100 may provide a warehouse E that is adjacent to a place of fire and stores dangerous substances by displaying it on a map map. When a user or a participant selects the warehouse E, the computing device 100 may provide information about the nature and quantity of the stored hazardous material, the manager of the facility, or the worker at the time.

The computing device 100 may provide meteorological information according to a time point at which an event occurs and an attribute of the event. The computing device 100 may provide a map map as shown in FIG. 6B together with weather information so that a user or a participant may appropriately respond to an incident. In the event of a fire accident, there is a risk that the fire may spread from the location of the first fire caused by the wind to other facilities. If the direction of the wind at the time of the fire accident is the northwest wind, there is a risk that the fire may spread to Warehouse C located southeast from the location of the fire. The computing device 100 may provide map information indicating that the warehouse C is a facility with a risk of spreading by displaying an icon, a figure, a symbol, an identifier, or the like. That is, the computing device 100 may provide weather information (not shown) in consideration of the time point at which the event occurred and the properties of the event, and the expected risk factors, event response method, and event response in consideration of weather information by users or participants. You can check the city notices on the map map. The provided weather information and map map may be provided by dividing the display screen of the user or participant terminal 120 or displayed according to the selection of the user or participant.

That is, to summarize the above, the computing device 100 can provide weather information and facility information according to the time point at which the event occurred and the properties of the event, as well as additional facilities disposed around the area where the event occurred. It is possible to provide predictive information for facilities C and E, which are facilities with a high probability of occurrence of an accident.

For example, the computing device 100 may provide access information according to a time point at which an event occurs and an attribute of the event. When a fire accident occurs in FIG. 6B , it is necessary to evacuate the vessel D at the time of the fire, and the computing device 100 may display the vessel D on a map and provide it. When a user or a participant selects the ship D, detailed information about the ship D can be checked.

Also, the computing device 100 may identify a user or a participant who entered the facility at the time of the accident by using the access information. It is possible to determine the number of unattended persons at the time of the accident, to propagate the incident to the terminals of unopened persons, and to provide information including the route and method of moving from the location of the unopened persons to the safe area.

The computing device 100 determines the number of unopened persons located in the accident area at the time of the accident, identifies the location of the unopened persons using the GPS, RFID access authentication system, etc. of the unopened person terminal, and displays it on the map map. . For example, when the GPS location information of the terminal of the unattended person during the accident is inside the facility where the accident occurred, or there is only a record of the unattended person entering the facility where the accident occurred through the RFID access authentication system, etc. You can identify the location of the map and display it on the map. In the event of a disaster, personnel other than those to respond to the accident should quickly get out of the danger area and evacuate to a safe area. Participants responding to fire accidents, etc. should quickly identify the number and location of those who were unable to evacuate from the area where the accident occurred. The computing device 100 may identify the location of the undocumented person and provide a map map in which the unopened person is displayed, thereby performing a more efficient and appropriate response. When a participant or user selects an icon, figure, symbol, identifier, etc. displayed as an unopened person on the map map, the computing device 100 may provide information such as the name, age, location, and contact information of the unopened person.

As an example, the computing device 100 may provide a CCTV image according to the time point at which the event occurred and the properties of the event. The computing device 100 may provide, among CCTVs adjacent to the location of the fire accident in FIG. 6B , which is a CCTV monitoring the location of the fire accident, displayed on the map map as icons, figures, symbols, identifiers, and the like. When a user or a participant selects CCTV B, the computing device 100 may provide a CCTV image recorded from the time of occurrence of the accident, and the user may select a desired time to check the CCTV image.

In the above example, the icons, figures, symbols, identifiers, etc. displayed on the map map provided by the computing device 100 have different sizes, colors, display formats, etc. depending on the distance from the accident location and the relationship with the event properties. can For example, the fire extinguisher A closest to the fire location may be displayed in a large red color, and the fire hydrant A' farther away from the location of the fire may be displayed smaller than A and displayed in orange, and may be displayed in a different size and color from A. In addition, the size and color of icons, identifiers, etc. displayed on the map map may be determined according to a relationship with the event attribute. For example, icons and identifiers displayed in facilities equipped with the most suitable disaster prevention equipment to respond to an incident according to the nature of the incident are displayed large and can be used to respond to an incident, but the effect is insignificant compared to other disaster prevention equipment may be displayed small.

6C is a diagram illustrating a corresponding manual provided by the computing device 100 according to an embodiment.

Referring to FIG. 6C , the computing device 100 according to an embodiment may provide a response manual according to a time point at which an event occurs and an attribute of the event.

The computing device 100 may provide a response manual in consideration of the time when the event occurred and user information. When a fire accident occurs, the computing device 100 may provide an initial fire response manual as shown in (a) at the time when a fire report is received. At the same initial time of the fire, the response manual regarding the initial evacuation and rescue of (b) can be provided according to the information of the user or participant, and after the initial fire, the user or participant in charge of extinguishing the fire (c) of fire response manual can be provided. The hazardous materials management manual in (d) may be provided to workers, users, or participants of facilities adjacent to the location of fire and storing dangerous materials such as explosives. , the dangerous goods management manual of (e) can be provided to users or participants. That is, the computing device 100 may provide a response manual in consideration of the user's information, together with the attributes of the event, such as the time and location of the occurrence of the event, the type of the event, the progress of the event, and the scale of the event. . The computing device 100 does not provide the entire response manual corresponding to the incident, but a response determined that the user should immediately respond from among the entire response manual according to the progress of the event and user information, location, facility information, etc. A manual part can be provided.

When a user or a participant selects to view information in FIG. 6C , the computing device 100 may provide specific information for performing a corresponding method selected from a corresponding manual. For example, in the case of (a), the computing device 100 may provide a method of using a fire extinguisher as a method for responding to an initial fire. In case (b), the computing device 100 may provide a path from the location of the user or participant to a safe area, and in case (c), information such as explosives stored in an adjacent location from the location of the accident is provided. can do. The computing device 100 may provide a path for moving explosives stored in storage warehouses A and B in cases (d) and (e), respectively.

6D is a diagram illustrating information provided by the computing device 100 to support incident response in a table format, according to an embodiment.

In the case of FIGS. 6B and 6C, the case of providing a map map or a corresponding manual is shown, but the computing device 100 provides the weather information and CCTV information, operation information, and related information described in FIG. 6A in the form of a table as shown in FIG. 6D. Institutional event status, disaster response support, access information, etc. can be displayed, and it can also be displayed in the form of pictures or photos.

6D is a table showing disaster prevention equipment among information for supporting incident response provided in a table format, and the classification, type, resource name, quantity, and location of each disaster prevention equipment can be checked. In FIG. 6D , as described with reference to FIG. 6B , the computing device 100 may provide information for supporting event response according to the occurrence time of the event and the properties of the event. For example, in the case of a fire accident, in the table of FIG. 6d, if the location of equipment A is close to the point of occurrence and it is equipment for fire suppression, it is displayed separately from the rest of equipment B and C, or whether it is appropriate to respond to the incident The displayed table can be provided by adding an item for displaying . In addition, when the user or the participant selects the equipment A, as described above, detailed information about the method and location of the equipment A or detailed information about the facility storing the equipment A can be checked.

7A to 7E are diagrams illustrating a plurality of chat rooms 110 generated by the computing device 100 according to an embodiment.

7A is a diagram illustrating a plurality of chat rooms 110 generated by the computing device 100 according to an embodiment.

Referring to FIG. 7A , the computing device 100 according to an embodiment may create a plurality of chat rooms 110 according to the corresponding roles and corresponding rights of the plurality of participants for the event. Depending on the nature of the incident, participants from multiple affiliations and departments may perform different responses at the same time. If there is an affiliation or department that instructs the response and manages the case in general, the computing device 100 creates a plurality of chat rooms 110 to provide a unified operating system for responding to the case. You can respond accordingly.

In the case of (a) of Figure 7a, for example, in the event of a fire accident, a group for fire suppression, a group for personnel access control, a group for lifesaving and evacuation, and a group for saving and evacuation of life There may be groups that control and manage. The computing device 100 may create chat rooms 1 to 4 (110-1, 110-2, 110-3, 110-4) and determine users of each group as participants in each chat room 110 .

Computing device 100 is a participant who instructs a response to the incident as a whole for chat room 1 (110-1) and controls and manages the event, a participant for fire suppression for chat room 2 (110-2), chat room 3 ( Each participant may be determined as a participant for controlling access of personnel for 110-3) and as a participant for lifesaving and evacuation for the chat room 4 (110-4).

Even when a single event occurs as described above, the computing device 100 may create a plurality of chat rooms 110 according to a corresponding role and corresponding authority for the event. The computing device 100 creates a chat room 110 according to a response role and response authority for an event, thereby enabling communication between participants having the same response role and response authority, and having different response roles, etc. Confusion of communication caused by chat messages of participants can be prevented.

7a (b) is another example of a plurality of chat rooms 110 generated by the computing device 100, the computing device 100 is creating chat rooms 5 to 9 (110-5 to 110-9). The computing device 100 may generate a plurality of chat rooms 110 having various numbers and structures according to a response role for an event that has occurred, a response authority, a system of an affiliated institution, a type, and a scale of the event.

7B is a diagram illustrating a list of a plurality of chat rooms 110 generated by the computing device 100 according to an embodiment. Referring to FIG. 7B , the computing device 100 may create a plurality of chat rooms 110 corresponding to the event, and the plurality of chat rooms 110 are generated according to the corresponding roles and corresponding rights of the plurality of participants for the event. can be The computing device 100 may provide a list of the generated plurality of chat rooms 110 , and the participant may check the corresponding role and authority of each chat room 110 , and a list of participants participating in each chat room 110 .

The computing device 100 may connect a plurality of chat rooms 110 to each other, such as connecting the chat room 110 for the above-described event and the chat room 110 corresponding to the progress of the event. When a participant selects to view a chat window of a chat room other than the chat room in which the participant participates, the computing device 100 may provide a chat window of the selected chat room 110 .

The computing device 100 may access a chat room 110 other than the chat room 110 to which the participant belongs, exchange chat messages in the chat window, or determine a participant who has the authority to deliver instructions. In the case of a participant who needs a comprehensive response and management of the incident, such as checking the response status of sub-departments and delivering instructions according to the participant's affiliation, department, position, and duties, the computing device 100 is It can be determined that the chat room 110 other than the chat room 110 has the right to access and chat.

7C illustrates information for integrated management of events provided by the computing device 100 according to an embodiment.

Referring to FIG. 7C , the computing device 100 according to an embodiment may provide information for integrated management of an event based on chat messages exchanged in chat windows of a plurality of chat rooms 110 . The computing device 100 may provide information for integrated management of events in an interface separated from the chat window of at least one chat room 110 among the plurality of chat rooms 110 . As described above, a plurality of chat rooms 110 can be created for the same event, and the computing device 100 is a chat message of another chat room 110 in the chat room 110 for collectively managing the event. It is possible to provide integrated information based on

Referring to (a) and 7c of Figure 7a, the computing device 100 is a chat room 2 (110-2) for fire suppression on the interface separated from the chat window of the chat room 1 (110-1), life evacuation and rescue It is possible to provide information for integrated management of events based on the chatting messages of the chat room 3 (110-3) for the chat room, and the chat room 4 (110-4) for the management of dangerous goods. Information for integrated management of incidents is based on the chat messages of chat rooms 1 to 4 (110-1 to 110-4), and instructions for incidents according to the chat messages of each chat room 110, countermeasures, processing status, etc. It may mean information about an event of

In the case of Figure 7c, the processing status for fire suppression, evacuation and rescue of people, and management of dangerous substances is briefly displayed, and when a participant selects the processing status of fire suppression, the detailed processing status can be checked. In box A at the bottom of each processing status, brief texts, photos, image thumbnails, etc. about the corresponding actions performed over time may be displayed, and when a participant selects, the computing device 100 displays detailed text, photos, and images etc. can be provided. As an example, the computing device 100 of Figure 7a (a) in the case of chat room 1 (110-1), (b) in the case of chat rooms 5 and 7 (110-5 and 110-7) in Figure 7c the event shown in Information for integrated management may be provided on an interface that is distinct from the chat window of the chat room 110 .

7D and 7E are diagrams illustrating information for integrated management of events provided by the computing device 100 according to an exemplary embodiment.

7D and 7E illustrate that information for integrated management of events provided by the computing device 100 is provided in a configuration and interface different from those of FIG. 7C . FIG. 7d shows that the computing device 100 provides information on the incident report received, the incident response process, and the comprehensive incident status of related organizations, which are information for integrated management of incidents. The computing device 100 may provide detailed information about the event of the selected item. 7e shows an interface layout for integrated management of events and facilities, and the computing device 100 includes information for integrated management of events other than the dialog window A, such as accident status, related organization integrated event status, situation effect information, etc. It shows an interface that integrates and provides information for integrated management of facilities such as , maps, ship operation information, related periods, and private operators.

8 is a diagram illustrating a report generated by the computing device 100 according to an embodiment.

Referring to FIG. 8 , the computing device 100 according to an embodiment may generate a report related to the event based on the properties of the event and chat messages exchanged in the chat room 110 of the chat room 110 . The computing device 100 may generate a report related to the event, thereby reducing the time and manpower required for the participant to prepare the report. In order to generate a report related to an event, a report form may be stored in advance according to the attribute, type, scale, etc. of the event, and the computing device 100 may generate the report by using the stored report form.

Referring to FIG. 8 , the computing device 100 may generate a report based on chat messages. As described above, information about the incident, such as instructions for the incident, countermeasures, and processing status, may be identified through a chatting message input through a chatting window or input through a separate input window. Accordingly, the computing device 100 can not only provide information about the incident, such as instructions for the incident, the response matter, the processing status, etc., by using the chat message exchanged in the chat window of the chat room 110, but also can be used to generate a report.

Report items and contents of the report generated by the computing device 100 may vary depending on the type of event, report generation time, report purpose, and the like. 8 (a), (b) and (c) are reports generated by the computing device 100 for the same event. 8 (a) is an incident report, which includes items such as the date and time of the occurrence of the incident, the location of the incident, details of the incident, the number of persons responding to the incident, and the expected risk of occurrence. (b) is an interim report of the incident, and the response contents and response result items in the incident response personnel item are different from the incident occurrence report items in (a), and the incident status item is included. (c) is the incident completion report, which includes items such as the date and time of occurrence and completion of the incident, location of the incident, details of the incident, number of people responding to the incident, response results, and damage results. b) It can be confirmed that a report with contents different from the contents included in the interim report may be generated.

The report generated by the computing device 100 shown in FIG. 8 is exemplary, and in addition to the event occurrence report, the event interim report, and the event completion report, an event periodic report for reporting the status of an event at a predetermined time unit after the occurrence of an event, a specific response Reports to report instructions, responses and handling status of institutions or companies, and forecast reports to report forecast information on facilities where additional accidents are likely to occur depending on the progress of the incident. Reports of form, form, and content can be generated.

The computing device 100 may generate a report based on the chatting message. For example, the computing device 100 may generate a report by using a chat message corresponding to a status report, instructions, and a response report for an incident. For example, the computing device 100 may generate a report by using the event status, damage status, and response status according to the chatting message in a preset time unit from the first event occurrence time. The computing device 100 may generate a report by filtering the chat message by using preset keywords according to the properties of the event.

Computing device 100, such as when creating a plurality of chat rooms 110, or when creating a chat room 110 for an event and a chat room 110 corresponding to the progress of the event, of the generated chat room 110 If the number is 2 or more, a report may be generated by integrating the chat messages of a plurality of chat rooms 110 , or a report may be generated based on the chat messages of each chat room 110 . When the computing device 100 integrates the chat messages of a plurality of chat rooms 110 to generate a report, if there is a duplicate response, it is possible to generate a report by removing the duplicate content, and the plurality of chat rooms 110 A report can be generated with the contents filtered by using the number of responders, the time, the content of the correspondence, etc. among the chat messages. The computing device 100 may generate a report by integrating chat messages of a plurality of chat rooms, and may also generate a report including information shared from other systems.

9 is a diagram illustrating a computing device 200 performing a method for providing a chatting service based on an event according to an embodiment. The computing device 200 described below includes the chat room 110 provided by the aforementioned computing device 100, an interface, information about an event according to the timeline of the event, information for integrated management of the event, weather information, It may correspond to a device that receives access information, facility information, CCTV images, similar event information, response manuals, predictive information about facilities with a high probability of an accident, reports, and the like. Accordingly, even if the following description of the computing device 200 is omitted, the contents described with reference to FIGS. 1 to 8 may be equally applied to the description of the computing device 100 .

Referring to FIG. 9 , the computing device 200 according to an embodiment may include a processor. The computing device 200 may receive access information for the chat room 110 . When access information is selected, the computing device 200 may access the chat room 110 .

The chat room 110, in response to a request for creation of the chat room 110 for the event, a plurality of participants determined differently depending on the nature of the event participates, and may be generated in response to the event. The chat room 110 to which the computing device 200 accesses according to the access information participates in a plurality of participants determined according to the nature of the event in response to a request for creation of the chat room 110 for the event, propagation of the event, It is suitable for response and information sharing, and communication between participants to respond to an incident can be made smoothly.

Referring to FIG. 9 , the computing device 200 may receive access information of the chat room 110 , and may access the chat room 110 when the received access information is selected. The participant of the chat room 110 to which the computing device 200 is connected responds to a request for creation of the chat room 110 for the event, and may be determined according to the nature of the event. The computing device 200 may access the chat room 110 composed of participants related to the attribute of the event, and the user may be provided with a chatting service using the computing device 200 . The computing device 200 may deliver a chatting message through the chatting window of the chat room 110 accessed.

The computing device 200 according to an embodiment may receive access information for any one chat room 110 among a plurality of chat rooms 110 generated according to a corresponding role and corresponding authority for an event. According to an embodiment, the computing device 200 provides information for integrated management of events based on messages exchanged in the chat windows of the plurality of chat rooms 110 through an interface separated from the chat windows of the chat rooms 110. can receive

Based on the chat message exchanged in the chat window of the chat room 110 through the interface separated from the chat window of the chat room 110 of the computing device 200 according to an embodiment, instructions for an event over time, response Information on matters and processing status can be provided according to the timeline of the case.

The interface separated from the chat window of the chat room 110 of the computing device 200 according to an embodiment is weather information, access information, facility information, CCTV image, similar event information and response according to the time of occurrence of the event and the properties of the event. At least one of the manuals may be provided.

The following FIGS. 10 to 11 are diagrams illustrating a method of providing a chatting service based on an event, respectively, according to an exemplary embodiment. The event-based chatting service providing method may be performed by the computing devices 100 and 200 performing the event-based chatting service providing method. Therefore, even if omitted below, the descriptions of the computing devices 100 and 200 performing the method for providing a chatting service based on an event may be equally applied to the description of the method for providing a chatting service based on an event.

10 is a flowchart of a method for providing a chatting service based on an event according to an embodiment.

Referring to Figure 10, the chat service providing method according to an embodiment includes the steps of receiving a request to create a chat room 110 for an event, in response to the request to create a chat room 110, determined differently depending on the nature of the event It may include the steps of determining a plurality of participants, generating a chat room 110 corresponding to the event, and providing access information to the chat room 110 to the terminal 120 of the participant.

In step S110 of FIG. 10 , the chat service providing method may receive a request to create a chat room 110 for an event in the computing device 100 . The request for creation of the chat room 110 received by the computing device 100 may be received using an incident report transmitted by a user through a terminal, monitoring results of facilities through the system, information shared from other systems, etc. .

Next, in step S120 , the chat service providing method may determine a plurality of participants that are differently determined according to the nature of the event in response to the request for creation of the chat room 110 in the computing device 100 . By determining a plurality of participants according to the nature of the event, the participants participating in the chat room 110 have a relationship with the event, and using the chat room 110 composed of the participants corresponding to the event, the intention to respond to the event between the participants Communication can be made smoothly, and information about the case can be disseminated and shared quickly.

Next, in step S130 , the chat service providing method may create a chat room 110 corresponding to the event in the computing device 100 . According to an embodiment, the computing device 100 may create a plurality of chat rooms 110 according to the corresponding roles and corresponding authority for the events of the plurality of participants in step S130 .

Next, in step S140 , the chat service providing method may provide access information to the chat room 110 in the computing device 100 to the terminal 120 of the participant. It is possible to access the chat room 110 using the access information received from the participant terminal 120 .

11 is a flowchart of a method for providing a chatting service based on an event according to an embodiment.

Referring to FIG. 11 , the method for providing a chat service based on an event according to an embodiment includes the steps of receiving access information for the chat room 110, and when the access information is selected, accessing the chat room 110 and , the chat room 110, in response to a request for creation of the chat room 110 for the event, a plurality of participants that are determined differently depending on the nature of the event participate, may be generated in response to the event. That is, according to the chat service providing method, it is possible to receive access information of the chat room 110 composed of a plurality of participants determined differently depending on the nature of the event, and select the access information to participate in the chat room 110 .

Referring to FIG. 11 , in step S210 , in the chat service providing method, the computing device 200 may receive access information for the chat room 110 . The chat room 110 may be one in which a plurality of participants, which are determined differently depending on the nature of the event, participate in response to a request for creation of the chat room 110 for the event, and may be generated in response to the event. That is, the access information received by the computing device 200 relates to the chat room 110 composed of participants determined according to the properties of the event in order to respond to the event. And it may be a chat room 110 for smooth sharing.

Next, in step S220 , the chat service providing method may access the chat room 110 according to the access information selected by the computing device 200 . According to one embodiment, the interface separated from the chat window of the chat room 110 of the chat service providing method is based on the chat message exchanged in the chat window, the instructions for the event over time, the response, and the processing status. information can be provided along the timeline of the incident. According to one embodiment, the interface separated from the chat window of the chat room 110 of the chat service providing method is weather information, access information, facility information, CCTV image, similar event information and response according to the time of occurrence of the event and the properties of the event. At least one of the manuals may be provided.

Hereinafter, embodiments in which the computing device 100 of the present invention provides the chat room 110 and information provided according to a timeline of an event will be described with reference to FIGS. 12 to 17 .

12 is a diagram illustrating a user list and an entire event list provided by the computing device 100 according to an exemplary embodiment.

Referring to FIG. 12A , the computing device 100 according to an embodiment may provide a list of all users to the user terminal. The entire user list may mean a list of all users stored or registered in the computing device 100 .

The user may input a search word, such as a name, phone number, affiliation, etc., to search for a specific user among all users through the user terminal. The computing device 100 may receive a search word input to the user terminal, and may provide a user list searched according to the search word to the user terminal.

The user can select a specific user from either the entire user list or the searched user list. The computing device 100 may provide a one-to-one chat room, file transmission/reception, and voice call between the user terminal and the selected user terminal. Also, the computing device 100 may provide information (name, affiliation, department, phone number, etc.) of the selected user to the user terminal.

Referring to FIG. 12B , the computing device 100 according to an embodiment may provide an entire event list. The complete list of cases may include cases currently being responded to, and cases that have been reported. In addition, the entire event list may include corresponding completed events whose response completion time is within a predetermined time point from the current time point.

The computing device 100 may provide the entire list of events provided differently according to the properties of the event or the user's information such as the user's authority, affiliation, department, and the like. For example, information about an event occurring in the entire facility may be provided to a user having management authority for the entire facility, as shown in FIG. 12(b) . As another example, only a list of incidents related to terrorism and fire in a multi-use facility may be provided to the user terminal in charge of the security task of the facility in FIG. In addition, when an event requiring confirmation by all users, such as an information communication accident in FIG. 12B , occurs, the computing device 100 may provide an information communication accident to all user terminals according to the nature of the event.

As described above, the computing device 100 provides the entire event list provided to each user terminal differently according to the properties of the event or user information, so that the user can quickly recognize the event to be responded to from the entire event list. have.

Referring to FIG. 12B , the computing device 100 may provide an entire event list. As in A, the current status of each event can be displayed with a figure, an icon, an identifier, and the like. For example, in (b), the phone-shaped identifier may indicate a state in which an incident report is received, and the lamp-shaped icon and identifier may indicate a state in which an incident is being responded.

A figure, icon, identifier, etc. indicating the current state of the event may be provided differently depending on the type of the event. For example, in the case of a fire event, a figure, icon, identifier, etc. may be provided to indicate each step corresponding to a fire event, such as receiving an incident report, extinguishing a fire, evacuating a person, and the like. As another example, in the case of a hazardous chemical spill and water pollution incident, a figure, icon to indicate each step in response to a hazardous chemical spill and water pollution incident, such as receiving a report on the incident, blocking the leak of hazardous chemicals, disaster prevention work, and evacuation of people , an identifier, etc.

It is possible to check the identifier (A) indicating the status of each event, the name (B) of the event, and the date and time from the entire list of events shown in (b) of FIG. 12 . The computing device 100 may provide information such as a current response status, an event occurrence location, an event response agency or department, in addition to the name, status, and date and time of the event.

When the user selects a report (C) in the user terminal, the computing device 100 displays a screen for selecting a safety accident report (D) and a safety accident management target confirmation (E) as shown in FIG. 12 ( c ). It can be provided by terminal. The case of selecting the safety accident occurrence report (D) and the safety accident management target confirmation (E) will be described below with reference to FIG. 13 .

13 is a diagram illustrating a request to create a chat room 110 received by the computing device 100 according to an embodiment. 13(a) shows a screen provided by the computing device 100 to the user terminal when the safety accident report (D) is selected in FIG. 12(c), and FIGS. 13(b) and (c) shows a screen provided by the computing device 100 to the user terminal when the safety accident management target determination (E) is selected in (c).

As shown in (a) of FIG. 13 , a reporter who wishes to report an incident may input a title, date and time, place, accident details, photo/video, and the like in the user terminal. The computing device 100 may receive information about an event as shown in (a) of FIG. 13 from the user terminal.

The computing device 100 may receive information about an event as in (a), and receive a request for creation of the chat room 110 from the information about the event.

13 (b) and (c) show a screen provided by the computing device 100 to the user terminal in order to determine the safety accident management target. Determining the safety accident management target may mean determining the incident to be dealt with according to the received safety accident occurrence report.

The computing device 100 may receive a request for creation of the chat room 110 from the determined safety accident management target. For example, a plurality of safety accident reports may be received from a plurality of reporters for a fire incident. Based on the received safety accident report, the computing device 100 may receive a request for determining a safety accident management target from a terminal of a manager having the authority to designate a response to the incident. The computing device 100 may create a chat room 100 according to the determined safety accident management target, and determine a plurality of participants according to the nature of the event.

Items for determining the safety accident management target include selection of occurrence report (A), title, date and time, location, accident details, photo/video, type of disaster, management manager (B), location registration, member information, and other systems It may include items such as information sharing between each other. The computing device 100 may provide an input window (C) for selecting the occurrence report selection (A) item in advance according to the attribute of the event (C). In addition, the computing device 100 may provide an input window D for selecting the management manager B item, that is, an event response agency.

According to an embodiment, the computing device 100 may provide information for determining a safety accident management target according to the received safety accident occurrence report. The computing device 100 may provide information on a safety accident management target to be determined by using the title, date, time, location, accident details, etc. included in the safety accident occurrence report.

The computing device 100 may provide information regarding the received safety accident report. The computing device 100 may provide the received safety accident report as a list or table, or group and provide the received safety accident report according to the attribute, type, location, date, and the like of the received safety accident report.

For example, a safety accident occurs, such as when the place of the plurality of safety accident reports received by the computing device 100 is the same, and the date and time of the first and last reports among the plurality of safety accident reports are within 10 minutes When the date and time of the report is within a preset time range, the computing device 100 may provide information for determining a safety accident management target by grouping a plurality of safety accident reports.

Specifically, when a plurality of safety accident reports received by the computing device 100 are as shown in Table 1 below, the computing device 100 is the same warehouse A, and the date and time of the first report is 21-01-21 13:00 45 minutes, the date and time of the last report is 21-01-21 13:48, within 10 minutes of the preset time range when the report was received By grouping, information for determining the safety accident management target can be provided. On the other hand, in the case of Safety Accident Report 3, the title, date, and content of the accident are similar to Safety Accident Reports 1, 2, and 4, but the location is different from Pier A, so it is a different accident from Safety Accident Report 1, 2, 4 can judge

division title date Place accident details One fire 21-01-21
13:45 warehouse A fire 2 fire and personal injury 21-01-2113:47 warehouse A Fire and x injured 3 fire 21-01-2113:47 marina A marina A fire 4 fire 21-01-2113:48 warehouse A Warehouse A internal fire

Accordingly, the computing device 100 may provide a list of safety accident reports by grouping safety accident reports 1, 2, and 4, or provide information for determining a safety accident management target, and safety accident report 3 is Without grouping with safety accident reports 1, 2, and 4, it may be separately provided as a list of safety accident reports or may be provided as information for determining a safety accident management target. As another example, the computing device 100 may provide In addition to the place and time of reporting the occurrence, it is possible to provide information for determining the safety accident management target by judging whether the content of the accident, that is, whether the nature or type of the event is the same. For example, if the accident contents of multiple safety accident reports all include content related to fire accidents such as smoke and flames, and the place and date are within the same place and preset time range as described above, The computing device 100 may provide information for determining a safety accident management target by integrating a plurality of safety accident occurrence reports.

The computing device 100 may determine whether the content of the accident is the same as the keyword or the like as described above. In addition, the computing device 100 classifies the types of accidents such as fire, damage to human life, leakage of toxic substances, etc., and displays a window for inputting the classified type of accident as a screen for registering a safety accident report of FIG. 13 (a). can provide The computing device 100 may provide information for determining a safety accident management target in consideration of the type of accident input at the time of registering a safety accident occurrence report.

The information for determining the safety accident management target provided by the computing device 100 is the items shown in (b) and (c) of FIGS. Videos, types of disasters, management managers, locations, member information for incident response, and information on information sharing between other systems can be provided.

The computing device 100 may determine the safety accident management target by using the safety accident occurrence report. As in providing information for determining the safety accident management target described above, the computing device 100 determines the safety accident management target based on the safety accident occurrence report, determines a plurality of participants according to the nature of the event, and selects a chat room (110) can be created. By providing a chat room 110 for the computing device 100 to determine the safety accident management target and to respond to the incident, it is possible to efficiently respond to an event requiring a rapid response, such as an explosion or fire.

According to an embodiment, the computing device 100 provides information for determining a safety accident management target by integrating a plurality of safety accident occurrence reports, or when determining a safety accident management target, a plurality of integrated safety accidents occur You can provide information about the report. The computing device 100 provides information on a plurality of safety accident reports, so that a user can check whether a plurality of safety accident reports relate to the same event.

According to an embodiment, the computing device 100 may determine whether the safety accident occurrence report received after the safety accident management target is determined relates to the determined safety accident management target. Based on the date, time, location, and accident details of the received safety accident report, it can be judged as a report related to a safety accident management target that has already been confirmed.

When it is determined that the safety accident report is a report related to a safety accident management target that has already been confirmed, the computing device 100 provides the contents of the safety accident report as information about the event that has been confirmed as a safety accident management target, or receives additional information It can be provided to users as reported items.

Summarizing the above, the computing device 100 may receive a request for creation of the chat room 110 from a safety accident report, and may receive a request for creation of the chat room 110 from a confirmed safety accident management target. . That is, the request for creation of the chat room 110 received by the computing device 100 may be received from a safety accident report or safety accident management target determination. In addition, the computing device 100 may provide information for determining a safety accident management target by using the safety accident occurrence report.

13 (d) is a diagram illustrating a map provided by the computing device 100 when the location registration item of (b) or (c) is selected. The map provided by the computing device 100 represents a map of a management target, and the user may select a location where the event occurred from the map displayed on the user terminal.

13D is a diagram illustrating a map provided by the computing device 100 to register an event occurrence location. However, the computing device 100 may provide a map in order to provide map-based event information in addition to the case of registering an event location.

For example, when a fire accident occurs, the computing device 100 may provide a map indicating an event occurring in a figure, an icon, etc. at a location where the fire accident occurred on a map as shown in FIG. 13D . When the user selects a figure, icon, etc., representing an event that has occurred on the map, the computing device 100 provides detailed information about the event, response status, event status, response organization, chat room 110, participants in the chat room 110, etc. information can be provided.

In addition to the map-based event information, the computing device 100 may provide information necessary for responding to an event as a map, as described with reference to FIG. 6B .

14 is a diagram illustrating information provided by the computing device 100 according to an event timeline according to an embodiment.

Referring to FIG. 14A , the computing device 100 may provide information according to a timeline of an event. For example, when an event to be checked is selected from the entire event list as shown in FIG. 12B , the computing device 100 may provide information according to a timeline of the corresponding event. The information provided includes the response to the incident, such as the first occurrence of the situation shown in (a), the delivery of an emergency, etc., the organization that performed the response, such as the "Port Authority", attached data such as photos or videos, and the date and time of the response, etc. can do.

When the view change (A) is selected in (a) of FIG. 14 , the computing device 100 may provide information according to the timeline of the event in a table format as shown in (b) of FIG. 14 . The information along the timeline of the event provided in the table format provides the same information as the information along the timeline of the event in the chat format as shown in FIG. have.

When the safety accident response addition (B) is selected in (b) of FIG. 14 , the computing device 100 may provide an input window for adding a response to the event as shown in FIG. 14(c). The response to the incident may include items such as date and time, disaster safety classification code, processing content, photo/video, and the like. The computing device 100 may receive a response to the event, and provide the response to the received event as shown in (a) or (b) of FIG. 14 according to a timeline of the event.

15 is a diagram illustrating detailed information of an event provided by the computing device 100 according to an embodiment.

The computing device may provide detailed information about the event as shown in FIGS. 15A to 15C . The detailed information of the incident may include the title, date and time, location, accident details, photos/videos, types of disasters, management managers, accident locations, and the like. The user can select an event for which detailed information is to be checked by using the occurrence report selection item.

As shown in (b) of FIG. 15 , the computing device 100 may enlarge and provide a photo/video selected by the user from among several attached photos/videos. As shown in (c) of FIG. 15 , the computing device 100 may provide map-based event information indicating the location and type of the accident on the map.

As shown in FIGS. 14 and 15 , the computing device 100 may provide information about an event along a timeline of the event or provide detailed information about the event. The computing device 100 provides various information about the event, so that the user can quickly check the information about the event.

16 is a diagram illustrating a participant in the chat room 110 provided by the computing device 100 according to an embodiment.

FIG. 16A is a diagram illustrating a list of a plurality of participants to respond to an event that has occurred (eg, typhoon No. 9 Maisak north). The plurality of participants are users determined by the computing device 100 according to the nature of the event, and may create a chat room 110 corresponding to the event and provide access information of the chat room 110 to the terminals of the participants.

When the icon A for member search is selected in (a) of FIG. 16 , the computing device 100 may provide an input window for searching for a member. The computing device may receive a search word inputted into an input window for searching for a member, compare it with user information such as name, affiliation, department, phone number, title, position, and duties, and provide a searched member list.

When the icon B for adding a member is selected in (a) of FIG. 16 , the computing device 100 may provide information for adding a member as shown in (b) of FIG. 16 . Adding a member may mean providing access information to the chat room 110 for responding to an incident. That is, the added member can access the chat room 110 for responding to an incident through the terminal and perform an operation such as transmitting a chatting message or inputting incident response information.

The computing device 100 may provide a chat message prior to the time of participation to the terminal of the added member or the added participant, information according to the timeline of the event, and the like. The computing device 100 stores a chat message for responding to an incident, correspondence, etc. and provides a chat message to the terminal of the added member or the added participant, so that the added member can quickly grasp information about the event. can

The right to add a participant to the chat room 110 related to the incident may be set differently according to the user's authority. The computing device 110 may determine a user having the authority to add a participant, such as an administrator who has the authority to add a participant for the entire event, or a user who has a management authority for the corresponding event.

When the icon C for group designation is selected in (a) of FIG. 16 , the computing device 100 may provide information for group designation as shown in (c) of FIG. 16 . The computing device 100 may create a chat room 110 for a class response according to a designated group, and provide access information of the chat room for class response to participants included in the group. The class response may mean a divided response to respond to an incident.

For example, in the case of a fire accident, it is necessary to designate a divisional response such as fire suppression, human evacuation, and additional fire blocking in response to the fire accident. The computing device 100 may provide a chat room for each class response as well as an entire chat room regarding the fire accident, so that each divided response for the overall incident response can be smoothly performed.

That is, the computing device 100 may provide a chat room 110 in which all participants can participate and a chat room 110 in which participants designated in each group participate.

As an example, the computing device 100 may create a chat room 110 for a class response according to the nature of the event, and determine the participants of the chat room 110 for each class response based on user information, a response manual, etc. .

For example, when a fire accident occurs, users of organizations and departments related to the fire accident are determined as participants of the entire chat room 110, and the chat room for fire suppression ( 110), a chat room 110 for lifesaving, and a chat room 110 for additional fire blocking can be created, and participants of the chat room 110 for each class can be determined.

The computing device 100 may determine a user having the authority to designate a group, such as an administrator having the authority to designate a group with respect to the entire event or a user having the management authority for the corresponding event. When a user having the authority to designate a group specifies a group, the computing device 100 creates a chat room 110 for class-specific response according to the received group designation request, and provides a chat room 110 for class-by-class response to designated participants. connection information can be provided.

17 is a diagram illustrating a chat room 110 provided by the computing device 100 according to an embodiment.

Figure 17 (a) is a view showing the chat room 110 related to the incident. Computing device 100 may create a chat room 110 for each class, such as A, in addition to the entire chat room 110. Figure 17 (a) shows a chat room (A) for each class provided by the computing device (100). The chat rooms 110 for each class response are displayed as participants, that is, users designated as a group, but the computing device 100 lists, in addition to the participants designated as a group, the corresponding items for each class, the corresponding status, etc. in the chat room 110 list can be provided with

Figure 17 (b) is a diagram showing the chat room 110, each user shows the chat message input to the terminal. Participants in the chat room 110 for class-specific response can input a chat message in the chat room 110 in which they are participating, or check the chat message input by another participant.

The computing device 100 may provide information about the event according to the timeline of the event based on the chat message of the chat room 110 for class-specific response. In addition, the computing device 100 may also provide information about the event according to the timeline of the event based on the chat message of the chat room 100 for each class response.

For example, when a fire accident occurs, the computing device 100 creates a chat room 110 for fire suppression and a chat room 110 for evacuation of people, and participants of each chat room 110 may be determined. The computing device 100 may provide information about an event according to a timeline of the event, based on a chat message input by participants of each chat room 110 . That is, the computing device 100 provides information about the incident as shown in FIGS. 5c to 5e according to the timeline of the incident, based on the chatting message input to the chat room 110 for fire suppression, and for evacuation of people. Based on the chat message input to the chat room 110, it is possible to provide information about the event according to the timeline of the event, as shown in Figs. 5c to 5e.

The computing device 100 may provide information about the event according to the timeline of the event, based on the chat message of the chat room 110 for each class response. In the above example, the computing device 100 is based on the chat message input to the chat room 110 for fire suppression and the chat room 110 for evacuation of lives, that is, the chat message input to each chat room 110 is integrated. Thus, information about the event can be provided according to the timeline of the event.

Summarizing the above, the computing device 100 provides information about the event along the timeline of the event as a chat message input to the chat room 110 for each class response, that is, as a response to the event, The chat messages input to the chat room 110 for each class can be integrated and provided.

In the above example, the user is information about the event based on the chatting message input to the chat room 110 for fire suppression or the chat room 110 for evacuation of lives, that is, the response related to fire suppression or the response related to the evacuation of life. can be provided according to the timeline of the case. In addition, the user may be provided with the entire fire event, that is, the entire response related to fire suppression and evacuation according to the event timeline.

In addition, in the generation of the report described in FIG. 8 , similar to the information about the event of the chat room 110 for each class corresponding to each class, the computing device 100 is a chat message of the chat room 110 for each class corresponding to each class. It is also possible to generate a report based on each report, or by integrating the chat message of the chat room 110 for each class response.

The computing device 100 may set different permissions for each participant to check or input a chat message of the chat room 110 for each class response, or to check information about an event according to a timeline of the event. For example, the computing device 100 can check or input a chat message of the chat room 110 for each class response to a participant having the authority to determine a response regarding the event, or check information about the entire event. You can set permissions. Computing device 100 checks or inputs a chat message in the chat room 110 for class-specific response to which the participant belongs to the participant performing the response to the event, and an event based on the chat message input to the chat room 110 to which the participant belongs You can set permissions to check information about

In addition, the computing device 100 connects the chat rooms 110 for corresponding class by class, so that participants of the chat room 110 for each class respond to the chat message of the chat room 110 for different class responses, according to the timeline of the event You can also set it to check information, etc.

As an example, the computing device 100 may create a chat room 110 for a plurality of class-specific responses, based on the attribute of the event. The computing device 100 may determine participants to participate in each of the chat rooms 110 for class response based on the attribute of the event, user information, and the like.

For example, when a fire accident occurs, the computing device 100 may include a chat room 110 for fire suppression, a chat room 110 for lifesaving and evacuation, a fire according to the properties of the event, such as the location and time of the fire accident. It is possible to create a chat room 110 for a plurality of classes, such as a chat room 110 for blocking.

As an example, the computing device 110 may create a chat room 110 for responding to a plurality of classes according to a response manual related to the incident. In addition, the computing device 100 receives a request for creation of a chat room 110 for class response from a user terminal in which the right to create a chat room 110 for class response is set, such as an administrator, situation room worker, and the like, and responds by class It is also possible to create a chat room 110 for a plurality of classes in response to the creation request of the chat room 110 for.

The computing device 100 according to an embodiment may provide the corresponding instruction and information on the corresponding performance in the interface separated from the chat window of the chat room 110 for class-by-class response. For example, the computing device 100 provides response instructions such as fire suppression dispatch, explosive removal, fire suppression, etc. to the interface separated from the chat window of the chat room 110 for fire suppression in the above example on the interface separated from the chat window. can provide

Response instructions are input by a system administrator, such as the manager of the chat room 110 for class-by-class response, the manager of the chat room 110 for the incident, a situation room worker, etc., and the computing device 100 provides the inputted response instructions. can Also, the computing device 100 may provide response instructions according to a response manual related to the incident.

A participant of the chat room 110 for class response may input an activity performed for the incident as a response performance item. The computing device 100 may provide the inputted corresponding performance information as an interface that is distinct from the chat window of the chat room 110 for class-by-class response.

That is, the computing device 100 provides the corresponding instruction and the corresponding action to the interface separated from the chat window of the chat room 110 for the class response, so that the user can easily grasp the progress of the class response.

The computing device 100 according to an embodiment may integrate a chat room 110 for corresponding two or more classes. If it is efficient to respond to the incident by integrating some of the chat rooms 110 for responding to a plurality of classes, the computing device 100 may integrate the chat rooms 110 for responding to two or more classes into one chat room 110. have.

The computing device 100 is a terminal of a participant of the integrated chat room 110, and before being integrated, may provide a chat message of the chat room 110 for each class response, and provide response instructions and corresponding performance information, or , it is also possible to provide integrated information about the event along the timeline of the event of the chat room 110 for each class response. That is, the computing device 100 is a terminal of a participant of the integrated chat room 110, and information according to a chat message related to the chat room 110 for each class response, a response instruction, a corresponding action, and a timeline of the event. etc. can be integrated and provided.

The computing device 100 according to an embodiment may end the chat room 110 for class-by-class response according to the event status. For example, when the computing device 100 receives a request to terminate the chat room 110 from a user terminal having authority such as an administrator, when the case response is terminated according to the case status, according to the case status, In a situation such as when the participants of the chat room 110 have all responded to the event, the computing device 100 may end the chat room 110 for a class-by-class response.

When the chat room 110 is terminated, the participants cannot send and receive chat messages in the chat room 110 , and cannot access the chat room 110 . The computing device 100 may store a chat message of the chat room 110 that has ended, participant information, information according to a timeline of the event, and the like. When the computing device 100 receives a request to regenerate the chat room 110 ended, the computing device 100 may regenerate the chat room 110 ended. The computing device 100 may provide access information to the regenerated chat room 110 to the existing participants and additional participants, and to the participant terminal 120 of the regenerated chat room 110, existing chat messages and events related to information can be provided.

When the icon B for adding a participant is selected in FIG. 17B , the computing device 100 may provide information for adding a participant as shown in FIG. 17C . That is, the computing device 100 may provide information for adding a participant from the list of participants as shown in FIGS. 16 (a) and (b), and select a participant to additionally participate in the corresponding chat room in the chat room 110 You can provide information to

Even when a participant is added in the chat room 110 , the computing device 100 may provide a chat message prior to the time of participation of the added participant, information according to the timeline of the event, etc. to the terminal of the added participant. , the method according to the present invention is written as a program that can be executed on a computer and can be implemented in various recording media such as magnetic storage media, optical reading media, and digital storage media.

Implementations of the various techniques described herein may be implemented in digital electronic circuitry, or in computer hardware, firmware, software, or combinations thereof. Implementations may be implemented for processing by, or for controlling the operation of, a data processing device, eg, a programmable processor, computer, or number of computers, a computer program product, ie an information carrier, eg, a machine readable storage It may be embodied as a computer program tangibly embodied in an apparatus (computer readable medium) or a radio signal. A computer program, such as the computer program(s) described above, may be written in any form of programming language, including compiled or interpreted languages, and may be written as a standalone program or in a module, component, subroutine, or computing environment. It can be deployed in any form, including as other units suitable for use in A computer program may be deployed to be processed on one computer or multiple computers at one site or to be distributed across multiple sites and interconnected by a communications network.

Processors suitable for processing a computer program include, by way of example, both general and special purpose microprocessors, and any one or more processors of any kind of digital computer. Generally, a processor will receive instructions and data from either read-only memory or random access memory or both. Elements of a computer may include at least one processor that executes instructions and one or more memory devices that store instructions and data. In general, a computer may include one or more mass storage devices for storing data, for example magnetic, magneto-optical disks, or optical disks, receiving data from, sending data to, or both. may be combined to become Information carriers suitable for embodying computer program instructions and data are, for example, semiconductor memory devices, for example, magnetic media such as hard disks, floppy disks and magnetic tapes, Compact Disk Read Only Memory (CD-ROM). ), an optical recording medium such as a DVD (Digital Video Disk), a magneto-optical medium such as a floppy disk, a ROM (Read Only Memory), a RAM , Random Access Memory), flash memory, EPROM (Erasable Programmable ROM), EEPROM (Electrically Erasable Programmable ROM), and the like. Processors and memories may be supplemented by, or included in, special purpose logic circuitry.

In addition, the computer-readable medium may be any available medium that can be accessed by a computer, and may include both computer storage media and transmission media.

While this specification contains numerous specific implementation details, these are not to be construed as limitations on the scope of any invention or claim, but rather are descriptions of features that may be specific to particular embodiments of particular inventions. should be understood as Certain features that are described herein in the context of separate embodiments may be implemented in combination in a single embodiment. Conversely, various features that are described in the context of a single embodiment may also be implemented in multiple embodiments, either individually or in any suitable subcombination. Furthermore, although features operate in a particular combination and may be initially depicted as claimed as such, one or more features from a claimed combination may in some cases be excluded from the combination, the claimed combination being a sub-combination. or a variant of a sub-combination.

Likewise, although acts are depicted in the figures in a particular order, it should not be construed that all acts shown must be performed or that such acts must be performed in the specific order or sequential order shown to achieve desirable results. In certain cases, multitasking and parallel processing may be advantageous. Further, the separation of various device components of the above-described embodiments should not be construed as requiring such separation in all embodiments, and the program components and devices described are generally integrated together into a single software product or packaged into multiple software products. You have to understand that it can be.

On the other hand, the embodiments of the present invention disclosed in the present specification and drawings are merely presented as specific examples to aid understanding, and are not intended to limit the scope of the present invention. It will be apparent to those of ordinary skill in the art to which the present invention pertains that other modifications based on the technical spirit of the present invention can be implemented in addition to the embodiments disclosed herein.

100: computing device
110: chat room
120: participant terminal
200: computing device

Claims (16)

In the event-based chat service providing method,
receiving, by the computing device, a request to create a chat room for the event;
determining, by the computing device, a plurality of participants differently determined according to the attribute of the event in response to the request for creating the chat room;
generating, by the computing device, a chat room corresponding to the event;
providing, by the computing device, access information to the chat room to the terminal of the participant
including,
The computing device is
Through an interface separated from the chat window of the chat room, based on the chat message exchanged in the chat window, instructions on the incident over time, information on the countermeasures and processing status are provided along the timeline of the incident do,
The above instructions are
Generated based on a chat message of a participant determined as an administrator among the plurality of participants,
The above correspondence is
A method for providing a chat service, which is generated based on a chat message input by a designated participant according to the chat message of the participant determined as the manager. According to claim 1,
The step of creating a chat room corresponding to the event,
A method of providing a chat service for generating a plurality of chat rooms according to the corresponding roles and corresponding authority for the event of the plurality of participants. 3. The method of claim 2,
The computing device is
In at least one chat room of the plurality of chat rooms, based on the chat messages exchanged in the chat windows of the plurality of chat rooms through an interface separated from the chat window, information for integrated management of the incident is provided, a chat service How to provide. delete According to claim 1,
The interface separated from the chat window is,
A chatting service providing method, which provides at least one of weather information, access information, facility information, CCTV image, similar event information, and a response manual according to the time point at which the event occurred and the properties of the event. According to claim 1,
The interface differentiated from the chat window is,
A chatting service providing method for providing predictive information on facilities in which an additional accident is likely to occur according to the progress of the event among facilities disposed around the area where the incident occurred. According to claim 1,
generating, by the computing device, a chat room corresponding to the progress of the event by using the message exchanged in the chat room of the chat room for the event;
connecting, by the computing device, the chat room for the event with the chat room corresponding to the progress of the event;
Further comprising, a chat service providing method. According to claim 1,
generating, by the computing device, a report related to the incident based on the attribute of the incident and the chat messages exchanged in the chat window of the chat room
Further comprising, a chat service providing method. In the event-based chat service providing method,
Receiving, by the computing device, access information for the chat room;
When the access information is selected, the computing device comprising the step of accessing the chat room,
The chat room is
In response to a request to create a chat room for the event, a plurality of participants that are determined differently according to the properties of the event participate, and are generated in response to the event,
The computing device is
Through an interface separated from the chat window of the chat room, based on the chat message exchanged in the chat window, instructions on the incident over time, information on the countermeasures and processing status are provided along the timeline of the incident do,
The above instructions are
Generated based on a chat message of a participant determined as an administrator among the plurality of participants,
The above correspondence is
A method for providing a chat service based on an event, which is generated based on a chat message input by a designated participant according to the chat message of the participant determined as the manager. 10. The method of claim 9,
The interface separated from the chat window is,
Based on the chatting message exchanged in the chatting window, the method for providing a chat service providing instructions for the incident over time, the response information and information on the processing status according to the time line of the incident. 10. The method of claim 9,
The interface separated from the chat window is,
A chatting service providing method, which provides at least one of weather information, access information, facility information, CCTV image, similar event information, and a response manual according to the time point at which the event occurred and the properties of the event. In a computing device for performing a method for providing a chat service based on an event,
including a processor;
The processor is
Receive a chat room creation request for the event, and in response to the chat room creation request, determine a plurality of participants determined differently according to the properties of the event, create a chat room corresponding to the event, and enter the chat room provide access information to the participant's terminal,
The processor is
Through an interface separated from the chat window of the chat room, based on the chat message exchanged in the chat window, instructions on the incident over time, information on the countermeasures and processing status are provided along the timeline of the incident do,
The above instructions are
Generated based on a chat message of a participant determined as an administrator among the plurality of participants,
The above correspondence is
The computing device is generated based on a chat message input by a designated participant according to the chat message of the participant determined as the administrator. 13. The method of claim 12,
The processor is
Computing device for generating a plurality of chat rooms according to the corresponding role and the corresponding authority for the event of the plurality of participants. 13. The method of claim 12,
The processor is
Based on the chat messages exchanged in the chat window of the plurality of chat rooms, the computing device for providing information for integrated management of the incident to the interface separated from the chat window of at least one chat room among the plurality of chat rooms. In a computing device for performing a method for providing a chat service based on an event,
including a processor;
The processor is
Receive access information for the chat room, and when the access information is selected, access the chat room,
The chat room is
In response to a request to create a chat room for the event, a plurality of participants that are determined differently according to the properties of the event participate, and are generated in response to the event,
The processor is
Through an interface separated from the chat window of the chat room, based on the chat message exchanged in the chat window, instructions on the incident over time, information on the countermeasures and processing status are provided along the timeline of the incident do,
The above instructions are
Generated based on a chat message of a participant determined as an administrator among the plurality of participants,
The above correspondence is
The computing device is generated based on a chat message input by a designated participant according to the chat message of the participant determined as the administrator. 16. The method of claim 15,
The processor is
Through an interface separated from the chatting window, based on the chatting message exchanged in the chatting window, instructions for the incident over time, information on the response and processing status are provided according to the timeline of the incident, computing device.

Images