KR102414053B1 - Electric quality assurance management system and method for same - Google Patents

Abstract

According to the present invention, transaction details of products recently transacted in each of the buyer's terminal and the seller's terminal are immediately stored, and the product warranty issued by an authorized agency is stored in the buyer's terminal at the request of the seller, so that handling, management and storage of the product warranty is easy. It becomes very convenient, and furthermore, the product warranty stored in the buyer terminal is transmitted to the seller terminal with a simple contact between the buyer terminal and the seller terminal, which promotes convenience in use and actively simplifies the transaction procedure It relates to a system for managing transaction details and product guarantees based on a terminal contact method made, the main server unit 100 interworking with a seller terminal through a network, and managing transaction details with a buyer according to the seller's request; and, the main server Warranty generating unit 200 that interlocks with the seller and generates a product warranty based on transaction details in response to an additional request from the seller; The managed warranty management unit 300; and the warranty sharing unit 400 in which the stored warranty is shared with the seller terminal based on the information sharing service by the contact method; is composed of.

Description

Transaction history and product warranty management system based on the terminal contact method {Electric quality assurance management system and method for same}

The present invention is a technical idea related to a transaction history and product warranty management system that can smartly manage the transaction details of purchased products and the warranty of the product, and more specifically, the latest transactions in the purchaser terminal and the seller terminal, respectively. The transaction details of one product are immediately saved, and the product warranty issued by an authorized agency at the request of the seller is stored in the purchaser's terminal, making handling, management and storage of the product's warranty very convenient, and furthermore, The product warranty stored in the buyer's terminal is transmitted to the seller's terminal with just a simple contact, promoting ease of use and actively simplifying the transaction process. Management of transaction details and product warranty based on the terminal contact method in which all services requiring a product warranty are performed quickly and conveniently It's about the system.

Generally, a product warranty is to prove the quality of a product sold, and is a document containing the name of the person in charge of making and distributing the product, the date of manufacture, and information such as exchange or refund.

This product warranty is very important because it is not only provided for the purpose of proving the quality of the product, but is also used to confirm the purchase of the product to the seller when applying for after service such as repair, exchange, or refund of the product in the future. You can call it a document. However, if the buyer owns too many products and therefore keeps many product warranties, they may be exposed to the risk of loss, and when AS is required for any one product in the future, the product of the product among the numerous product warranties It was accompanied by the hassle of finding the warranty card.

As described above, in order to solve the hassle of product warranty management, Korean Patent Publication No. 10-2018-0035417 “Electronic Quality Assurance Management System and Method” is published, and the technology uses the warranty information input through the seller on the web. A warranty issuance unit that issues an electronic quality assurance certificate that guarantees the consumer’s purchase of goods based on the product, and provides application execution information for electronic quality assurance management to the consumer’s mobile terminal An application management unit that installs an application for warranty management, a consumer information registration unit that registers consumer subscription information based on subscription information input from a consumer in order to execute an application for electronic quality assurance management installed in the consumer's mobile terminal; Warranty transmission unit that matches consumer subscription information with the warranty information entered when issuing the electronic quality assurance certificate, and transmits the matching electronic quality assurance certificate in the form of an image to the electronic quality assurance application installed in the consumer's mobile terminal; A push message that sends a push message to the consumer's mobile device to inform when a new product launch, event, or product warranty period expires, input through the warranty management department and the seller on the web, and a push message that separates and manages the quality guarantee by brand and item It consists of a transmission unit.

However, the above technology is only for storing or managing the warranty in the consumer's mobile terminal, and since the warranty cannot be transmitted or shared with other terminals, in order to show the warranty to the seller, the warranty is displayed on the consumer's mobile terminal and shown to the seller. can't help but

Therefore, the present invention provides a system in which the seller can receive a product warranty from an authorized institution through a simple procedure and deliver it to the buyer's terminal, and the buyer can conveniently store and manage the product warranty in the terminal and share it with the seller as needed have been developed

Unexamined Patent Publication No. 10-2018-0035417 "Electronic Quality Assurance Management System and Method"

The present invention was created to more actively solve the above-mentioned problems, and uses NFC, block chain and App technologies to issue a digitally authenticated quality assurance certificate, and store, manage, and share the issued quality assurance certificate with a smartphone. The main task to solve is to provide a transaction history and product warranty management system that can realize convenience and efficiency of use and simplification of transaction procedures.

In addition, the present invention systematically classifies and manages various product warranties, and provides an extremely convenient transaction history and product warranty management system that is automatically exposed according to the situation without a separate search for desired product warranties.

In addition, the present invention transmits the stored product warranty to the network, as well as sharing the desired product warranty with a simple contact between terminals. do.

In order to achieve the above solution, the configuration of the transaction history and product warranty management system based on the terminal contact method proposed in the present invention is as follows.

According to the present invention, after the transaction between the buyer and the seller is established, the transaction details are recorded in each terminal of the seller and the buyer, a guarantee of the transaction product is generated according to the request of the seller, provided and stored in the terminal of the buyer, and optionally the buyer terminal and the seller It is characterized in that the stored product warranty is shared with the seller's terminal due to the mutual contact of the terminals.

In addition, the present invention interworks with the seller terminal through a network, and the main server unit 100 that manages transaction details with the buyer according to the request of the seller; and the main server unit and the transaction details according to the additional request of the seller A warranty generating unit 200 that generates a product warranty based on; And, a warranty management unit 300 installed in the purchaser terminal through the App Store, and storing and managing the warranty generated in conjunction with the warranty generating unit; and contact method and a warranty sharing unit 400 in which the stored warranty is shared with the seller's terminal based on the information sharing service by .

In addition, the main server unit 100 manages alliance management with vendors and vendor information, and immediately generates transaction details for purchases of the buyer according to the seller's request, and classifies and stores the generated transaction details by category. and managing.

In addition, the warranty generating unit 200 includes the issuance of a product warranty in response to a seller's request in conjunction with a communication company server S that issues a reliable electronic warranty based on public recognition.

In addition, the seller terminal, the purchaser terminal, the main server unit 100, the warranty generating unit 200, and the warranty management unit 300 include sharing information by 256-bit AES encryption.

On the other hand, the warranty generating unit 200 is a product specification management server 210 that takes over the information and image of the purchased product and transmits it to the communication company server (S); and the communication company server (S) for the requested product. The product image management server 220 that takes over the product warranty and attaches the product image; and, analyzes the image attached to the product warranty and converts it into big data. and a taste analysis server 230 that transmits taste data to the main server unit 100 .

Also, the main server unit 100 collects similar product information based on the purchaser's taste data shared from the taste analysis unit 230 and provides the collected similar product information to the purchaser's terminal.

In addition, the warranty sharing unit 400 detects whether the store is entered by inquiring the location of the buyer's terminal in real time, recognizes and determines the product warranty of the purchased product for the store or shelf unit, and automatically reads it on the screen of the buyer's terminal It includes a; and a warranty transmission unit 420 to transmit the product warranty designated by the purchaser from among the product warranty stored and read in the purchaser's terminal when in contact with the seller's terminal, to the seller's terminal.

In addition, the location sensing unit 410 determines whether the buyer enters the store, provides product information similar to the purchaser's purchasing propensity by interworking with the main server unit 100, and selects similar product information to the corresponding shelf. Guidance further includes being made.

In addition, the warranty transmission unit 420 further includes a network in which information is transmitted and received by each configured wireless antenna in the terminals of the seller and the purchaser, or a service of any one of WiFi, Bluetooth, or NFC.

According to the present invention having the above configuration, unlike the existing where the transaction details between the seller and the buyer could only be checked at the POS of the store, it can be easily and conveniently checked in the warranty management system installed in the buyer's terminal. It has the advantage of being able to actively solve the problem.

In addition, the present invention can avoid the risk of loss because the product warranty is stored in the terminal that is held together with a part of the body in the present age, and even if the stored product warranty is deleted by the user's mistake, the product warranty can be reissued with a simple procedure. Therefore, there is another advantage that the burden of managing the product warranty is minimized.

In addition, according to the present invention, the product warranty is managed based on a systematic classification system, and when an AS of the product is requested later, the stored product warranty is smartly viewed and shared through the algorithm linked between the location detection unit and the warranty transmission unit for convenience of use There is another effect that can actively improve the quality of life as the efficiency and transaction procedures are extremely simplified.

1 is a diagram illustrating an algorithm of a transaction history and product warranty management system configured according to a preferred embodiment of the present invention.

Hereinafter, with reference to the accompanying drawings, it will be collectively described for the configuration of the present invention, its action and effect.

Advantages and features of the present invention, and a method for achieving them will become apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only this embodiment serves to complete the disclosure of the present invention, and common knowledge in the technical field to which the present invention pertains It is provided to fully inform those who have the scope of the invention, and the present invention is only defined by the scope of the claims. In addition, like reference numerals refer to like elements throughout the specification.

The present invention is disclosed with respect to a technical idea of a transaction history and product warranty management system capable of smartly managing the transaction details of a purchased product and the warranty of the product.

Above all, in the present invention, transaction details of products recently transacted are immediately stored in the buyer terminal and the seller terminal, respectively, and at the request of the seller, the warranty of the product issued by the authorized institution is stored in the purchaser terminal, so that the handling and management of the product warranty and Storage becomes very convenient, and the product warranty stored in the buyer's terminal is transmitted to the seller's terminal just by a simple contact between the buyer's terminal and the seller's terminal. Note that it is related to the transaction history and product warranty management system based on the convenient terminal contact method.

1 is a diagram illustrating an algorithm of a transaction history and product warranty management system configured according to a preferred embodiment of the present invention.

1, the transaction history and product warranty management system of the present invention interworks with the seller terminal through a network, and the main server unit 100 manages the transaction details with the buyer according to the seller's request; and the main server unit A warranty generating unit 200 that interlocks and generates a product warranty based on transaction details according to an additional request from the seller; and a warranty that is installed in the purchaser terminal through the App Store and stored and managed in conjunction with the warranty generator It consists of a warranty management unit 300; and a warranty sharing unit 400 in which the stored warranty is shared with the seller terminal based on the information sharing service by the contact method.

The main server unit 100 is a server built on-line and is built through a corporate PC that manages the transaction details and product warranty management system.

The main server unit 100 includes a store management server 110 for managing alliances with stores, a product management server 120 for collecting and managing information on products sold in affiliated stores, and customer information using affiliate stores. It consists of a customer management server 130 that collects and manages customer transaction details, a transaction history management server 140 that collects and manages customer transaction details, and a product promotion server 150 that provides and guides customers with new product launch status.

The store management server 110 registers and manages store information for each company affiliated with this system, and for example, store information requires information such as a store location, business hours, number of employees, contact information, and processing tasks. The store information can be freely modified and changed by accessing the store management server 110 with a terminal possessed by the person concerned with the store, and additional content other than the above information can also be added.

The product management server 120 classifies and manages products sold by affiliated companies by brand, price, product type, etc., classifies new products from discontinued products, informs whether they can be sold, and repairs products on sale. It provides information about the product, such as availability, whether you have accessories necessary for repair, and where you can purchase the product.

The customer management server 130 collects not only seller information, but also information of a buyer who has a payment history in a store operated by the seller. Of course, purchaser information is provided only to buyers who have consented to collection of personal information, and basic information such as name, date of birth, address, contact information, and personal information may be used for related marketing.

The transaction history management server 140 stores the name of the store where the purchaser purchased the product, the date on which the purchase is decided, product information, the price of the product, the amount paid by the purchaser, payment method, change, etc. Transaction details commonly registered in the POS It is collected and managed. The transaction history management server 140 safely manages the transaction details through thorough supplementation.

The product promotion server 150 receives information on existing products and information on new products in real time through affiliated companies or sellers, and also provides similar products to the purchaser terminal based on the purchaser's consumption preferences. Of course, it is natural that product promotion will be guided only by buyers who agree to promote the product among buyers.

Meanwhile, the main server unit 100 configured as described above provides a main page, and provides login/logout, gift certificate issuance management, affiliate store management, gift certificate payment history reporting, and manager registration management functions on the main page. Here, the gift certificate issuance management further provides gift certificate information management and gift certificate information reporting functions, and the gift certificate information management provides an input box for registering a gift certificate and a function for managing affiliate stores that can use the gift certificate. The affiliate store management further provides affiliate store information management and pre-affiliation information reporting functions, and the affiliate store information management provides an input box for registering affiliated stores and a management function of the registered affiliate store.

On the other hand, the payment history reporting further provides period details inquiry and inquiry function for each affiliated store. You can inquire the heat resistance of settlement and settlement.

In addition, the affiliate store information reporting can inquire detailed information (account number, address, etc.) of the affiliated store.

The warranty generating unit 200 is constructed as an encrypted company server, and is connected to the main server unit 100 and the telecommunication company server S through a network. Mainly, the warranty generating unit 200 transmits the requested information to the communication company server (S) when the main server unit 100 requests to generate the product warranty, and accordingly takes over the product warranty issued by the communication company server (S) again. perform a management role. The warranty generating unit 200 is also connected to the purchaser's terminal through the network and sends a question about whether to download the product warranty to the purchaser's terminal immediately upon receiving the product warranty from the telecommunication company server (S). Here, the communication company server (S) refers to a server to which a reliable electronic guarantee is issued based on public recognition.

For example, storage and management of the product warranty is possible only when the warranty management unit 300 is installed in the purchaser terminal. If it is not installed, the download link of the warranty management department is provided via SMS, and then the download of the product warranty is notified again.

On the other hand, the warranty generating unit 200 is a product specification management server 210 that takes over the information and image of the purchased product and transmits it to the communication company server (S); and the communication company server (S) for the requested product. The product image management server 220 that takes over the product warranty and attaches the product image; and, analyzes the image attached to the product warranty and converts it into big data. and a taste analysis server 230 that transmits taste data to the main server unit 100 .

The product specification management server 210 supports the connection of the camera module provided in the seller terminal in order to take over the information and image of the purchased product, and also has a character recognition function to electronically transcribe the contents described in the product manual, etc. Register product information and images easily and conveniently. The registered product information is immediately transmitted to the telecommunication company server (S) and requested to be added to the product warranty.

The product image management server 220 performs a role of inserting the product image delivered by the product specification management server 210 in the state that the product warranty has been taken over from the communication company server (S).

The taste analysis server 230 analyzes product information and inserted product images described in the product warranty card to make it big data, and derives the purchaser's consumption preferences based on the big data. The taste analysis server 230 shares information with the product promotion server 150 of the main server unit 100, collects product information of the buyer's taste based on the derived taste data, and then transmits the promotional text to the buyer terminal do. Meanwhile, as a big data analysis method, text mining, opinion mining, social network analysis, classification, and regression are used.

The warranty management unit 300 is an application that can be downloaded from the App Store and installed in the terminal, respectively. The warranty management unit 300 is divided into a seller App and a buyer App, and in the case of the seller App, the seller provides a screen that can be easily entered into the app through the buyer's information and sales information, and the product through NFC It provides a simple service to deliver the warranty to the other party. On the other hand, in the case of the purchaser, although the product warranty can be stored on the purchaser's terminal without installing a separate App, it is recommended to install the App because reading and smart sharing of the stored product warranty is impossible. The Buyer App makes it possible to store and manage the product warranty just by downloading the product warranty issued at the request of the seller. can do. Also, similar to the seller's App, it provides a simple service to deliver the product warranty to the other party through NFC.

The warranty management unit 300 is connected to the warranty generation unit 200 through a network, downloads the product warranty issued by the communication company server unit (S), stores it in a storage medium provided in the purchaser's terminal, and stores it according to the purchaser's request Any one or more product warranties selected from the media are exposed on the screen.

Meanwhile, information is shared between the seller terminal, the purchaser terminal, the main server unit 100 , the warranty generator 200 , and the warranty management unit 300 by 256-bit AES encryption.

The warranty sharing unit 400 allows the stored warranty to be shared with the seller's terminal based on the information sharing service by the contact method, and in detail, detects whether the store enters the store by inquiring the location of the buyer's terminal in real time, and stores or display racks. A position detection unit 410 that recognizes and determines the product warranty of the purchased product for each unit and automatically reads it on the screen of the purchaser's terminal; and a warranty transmission unit 420 that transmits the product warranty to the seller's terminal.

The location detecting unit 410 detects the location of the buyer in real time based on the location sensor, and when it detects that the buyer has entered any one store, the main server unit 100 immediately retrieves the information of the store. Find a variety of information to provide to the buyer. In addition, the location detection unit 410 is linked with the taste management server 150 of the main server unit 100 to guide the recommended products based on the consumption taste data of the buyer who has entered the store, and the buyer is guided through When a recommended product is selected, the location of the showcase in which the product is displayed may be indicated or the seller may instruct to call. In addition, the recommended product information selected by the buyer is immediately transmitted to the seller's App, and the seller recognizes the buyer's intention to purchase without asking the seller, creating an efficient transaction environment.

The warranty transmission unit 420 is configured as a service of any one of a network or WiFi, Bluetooth, or NFC in which information is transmitted and received by each configured wireless antenna in the terminals of the seller and the purchaser.

The transaction history and product warranty management system of the present invention configured as described above can easily and conveniently check the transaction history between the seller and the buyer only in the POS of the store, but also in the warranty management system installed in the buyer's terminal. It is possible to actively resolve the possession of bonsai between small business owners and consumers.

In addition, since the product warranty is stored in the terminal that is carried along with a part of the body in the present age, you can avoid the risk of loss. The burden of managing the warranty may be minimized.

In addition, the product warranty is managed based on a systematic classification system, and when an AS is applied for a product in the future, the stored product warranty is smartly viewed and shared through the algorithm linked by the location detection unit and the warranty transmission unit, improving the convenience and efficiency of use and As the transaction process is extremely simplified, the quality of life can be actively improved.

Although the present invention described above has been described with reference to one embodiment shown in the drawings, this is merely exemplary, and various modifications and equivalent other embodiments are possible by those skilled in the art. should be made clear. Accordingly, the true technical protection scope of the present invention should be construed by the appended claims, and all technical ideas within the scope equivalent thereto should be construed as being included in the scope of the present invention.

100. Main Server Unit
200. Warranty generating department
300. Warranty Management Department
400. Warranty Sharing Department

Claims (5)

After the transaction between the buyer and the seller is established, the transaction details are recorded in each terminal of the seller and the buyer, and a guarantee of the transaction product is generated according to the request of the seller, provided and stored in the terminal of the buyer, and the mutual contact between the buyer terminal and the seller terminal The main server unit 100, which interworks with the seller terminal through the network so that the product warranty in storage is shared with the seller's terminal due to the, and manages the transaction details with the buyer according to the seller's request; and the main server unit and a warranty generating unit 200 for generating a product warranty based on transaction details in response to an additional request from the seller; and a warranty management unit 300 for storing and managing the generated warranty in conjunction with the warranty generating unit; and contact method In the warranty management system comprising; a warranty sharing unit 400 for sharing the stored warranty to the seller terminal based on the information sharing service by
The guarantee generating unit 200,
a product specification management server 210 that takes over the information and images of the purchased product and delivers it to the telecommunication company server (S);
a product image management server 220 that takes over the product warranty issued by the communication company server (S) for the requested product and attaches a product image;
A taste analysis server 230 that analyzes the image attached to the product warranty and converts it into big data, analyzes the consumer's consumption preferences based on the big data and converts them into data, and delivers the analyzed taste data to the main server unit 100. ;
including,
The warranty sharing unit 400,
The location of the purchaser terminal is inquired in real time to detect whether the store enters the store, to recognize and determine the product warranty of the purchased product for each store or shelf unit, and to interlock with the main server unit 100 to determine the purchase propensity of the purchaser and a position sensing unit 410 that provides similar product information and guides to the corresponding shelf when similar product information is selected;
a warranty transmission unit 420 for transmitting a product warranty designated by a purchaser from among the product warranties stored in the purchaser terminal when in contact with the seller terminal to the seller terminal through any one function of a mobile network or WiFi, Bluetooth, or NFC;
Transaction details and product warranty management system based on the terminal contact method, characterized in that consisting of.
delete According to claim 1,
The main server unit 100 manages alliances with vendors and vendor information, immediately creates transaction details for purchasers' purchases according to the seller's request, and classifies the generated transaction details by category, stores and manages them A transaction history and product warranty management system based on a terminal contact method comprising:
According to claim 1,
The warranty generating unit 200 is a transaction based on a terminal contact method, which includes issuing a product warranty in response to a seller's request in conjunction with a communication company server (S) that issues a reliable electronic warranty based on public recognition History and Product Warranty Management System.
According to claim 1,
Terminal comprising the seller terminal, the purchaser terminal, the main server unit 100, the warranty generating unit 200, and the warranty management unit 300 sharing information by 256-bit AES encryption Transaction history and product warranty management system based on contact method.

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