KR102386604B1 - Tinnitus consultation support system - Google Patents

Abstract

The tinnitus counseling support system according to an embodiment of the present invention includes a server, a user device, and a counselor device, wherein the server performs a survey for diagnosing the user's tinnitus condition, and according to the result of the investigation, the user's tinnitus Diagnose the condition, provide consultation information corresponding to the diagnosis result to the user, the user device provides information required for diagnosing the user's tinnitus condition to the server, receives and displays consultation information from the server, The counselor device may generate counseling information and upload it to the server, and may receive question information of multiple users extracted from the server.

Description

Tinnitus consultation support system}

The present invention relates to a tinnitus counseling support system. More particularly, the present invention relates to a system for treating and relieving symptoms of tinnitus by providing a tinnitus counseling function to a tinnitus patient using an application in a user's device.

In general, the treatment for tinnitus is a therapy that makes people feel numb through rehabilitation and psychological treatment rather than medical treatment such as drug treatment, or a general sound that does not interfere with the patient's daily life, such as the sound of a clock hanging on the wall. is being used

In particular, counseling performed to treat tinnitus can reduce anxiety about tinnitus and provide psychological stability.

For example, in the case of a patient who misunderstood that tinnitus is a precursor to a relatively serious disease such as psychosis or dementia, when receiving counseling from an expert that tinnitus is only a symptom that can be heard through the ears and not a precursor to another disease , the patient can find psychological stability.

As another example, even in the case of a patient who complains of insomnia due to tinnitus at night when the tinnitus is at a level that can usually be tolerated, but when the surroundings are quiet, countermeasures such as 'sleep while listening to ASMR with the volume lowered' can be obtained through counseling. and this can alleviate the discomfort caused by tinnitus.

As such, although counseling among the methods of treating tinnitus is effective enough, there is a problem that it is difficult to receive offline counseling at the right time for the elderly, islanders, or military personnel who do not have frequent visits to hospitals when they need counseling for tinnitus. there is. In addition, even if you visit the hospital, you may not have enough time to ask questions, or questions that you could not think of during consultation at the hospital may arise after the consultation has ended. there is.

In addition, although there is a variety of information on the Internet, there is a problem that it is difficult to receive reliable expert information because there are many advertisements and false information that is not medically proven. For this reason, many patients with tinnitus are in a situation where it is difficult to receive counseling and treatment in a convenient way. Accordingly, there is a need for an online counseling system to provide patients with tinnitus counseling information provided by a verified expert in a simple way.

An object of the present invention is to provide a counseling function for applications to tinnitus patients through a verified expert.

Another object of the present invention is to support tinnitus-related counseling conveniently through a personalized device through an application.

In order to achieve the above object, the tinnitus counseling support system according to an embodiment of the present invention is configured to include a server, a user device, and a counselor device, and the server performs an investigation for diagnosing the tinnitus state of the user, Diagnosing the tinnitus condition of the user according to the conducted investigation result, providing consultation information corresponding to the diagnosis result to the user, the user device provides information required for diagnosing the user's tinnitus condition to the server, and the server Counseling information is provided and displayed by the counselor device, and the counselor device generates and uploads the counseling information to the server, and can receive question information of multiple users extracted from the server.

The server provides a survey question for diagnosing the user's tinnitus status, and a survey performing unit for obtaining information on answering the question, and checking whether tinnitus occurs at each occurrence of the user's tinnitus in order to diagnose the user's tinnitus status Based on this, an additional information obtaining unit that determines the frequency of tinnitus by period, the survey information obtained by the survey performing unit, and the user's tinnitus severity and tinnitus chronic based on the additional information obtained through the additional information obtaining unit It may include a diagnosis performing unit for determining whether or not to group the subjects with similar determination results.

The diagnosis execution unit calculates a test score for tinnitus diagnosis in order to check the counseling effect, but compares the score acquired before the user starts counseling through the application with the score acquired after counseling, so that the score after counseling is higher than the score before counseling If a positive change greater than the reference value is not confirmed, the user may be classified as an offline counseling target.

In addition, in the tinnitus counseling support method according to an embodiment of the present invention, the server provides a questionnaire for a survey to the user device to diagnose the user's tinnitus status, and a survey step of obtaining information on answers to the questions, the server In order to diagnose the user's tinnitus status, the user receives information indicating the occurrence of tinnitus, input by the user at every occurrence of tinnitus, from the user device, and an additional information acquisition step of determining the frequency of tinnitus for each period based on this, the server receives the user research result Diagnosis of the tinnitus condition is performed based on, but the user's tinnitus severity and chronic status are determined, and the user has similar information on the tinnitus severity and chronic status. Upon completion, the counseling information providing step in which the user's tinnitus status, the user's search keywords, the contents of the question, or the counseling information corresponding to the user's tinnitus diagnosis result is presented in the form of a list on the user's device It may be configured to include a rehabilitation support step of matching the location, contact information, and counselor information of an offline counseling institution to a user who has not yet been given guidance.

The present invention can provide tinnitus counseling information obtained from verified experts in a simple way to tinnitus patients.

The present invention can help to proceed with tinnitus counseling in a convenient way regardless of time and place.

The present invention can help a tinnitus patient to more accurately measure their tinnitus frequency.

1 is a diagram showing the configuration of a tinnitus counseling support system according to an embodiment of the present invention.
2 is a diagram illustrating the configuration of a server according to an embodiment of the present invention.
3 is a flowchart illustrating an operation sequence of tinnitus counseling performed by the server of the tinnitus counseling support system according to an embodiment of the present invention.
4 and 5 are diagrams illustrating examples of a tinnitus counseling questionnaire screen displayed on a user device according to an embodiment of the present invention.
6 is a diagram illustrating an example of a tinnitus check table according to an embodiment of the present invention.
7 is a diagram illustrating an operation of providing a diagnosis result according to an embodiment of the present invention.
8 and 9 are diagrams illustrating an operation of providing consultation information according to an embodiment of the present invention.

Advantages and features of the present invention and methods of achieving them will become apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only the present embodiments allow the disclosure of the present invention to be complete, and those of ordinary skill in the art to which the present invention pertains. It is provided to fully understand the scope of the present invention to those skilled in the art, and the present invention is only defined by the scope of the claims.

The terminology used herein is for the purpose of describing the embodiments and is not intended to limit the present invention. In this specification, the singular also includes the plural unless specifically stated otherwise in the phrase. As used herein, “comprises” and/or “comprising” does not exclude the presence or addition of one or more other components in addition to the stated components. Like reference numerals refer to like elements throughout, and "and/or" includes each and every combination of one or more of the recited elements. Although "first", "second", etc. are used to describe various elements, these elements are not limited by these terms, of course. These terms are only used to distinguish one component from another. Accordingly, it goes without saying that the first component mentioned below may be the second component within the spirit of the present invention.

Unless otherwise defined, all terms (including technical and scientific terms) used herein will have the meaning commonly understood by those of ordinary skill in the art to which this invention belongs. In addition, terms defined in a commonly used dictionary are not to be interpreted ideally or excessively unless specifically defined explicitly.

As used herein, the term “unit” or “module” refers to a hardware component such as software, FPGA, or ASIC, and “unit” or “module” performs certain roles. However, “part” or “module” is not meant to be limited to software or hardware. A “unit” or “module” may be configured to reside on an addressable storage medium or to reproduce one or more processors. Thus, as an example, “part” or “module” refers to components such as software components, object-oriented software components, class components and task components, processes, functions, properties, Includes procedures, subroutines, segments of program code, drivers, firmware, microcode, circuitry, data, databases, data structures, tables, arrays, and variables. Components and functionality provided within “parts” or “modules” may be combined into a smaller number of components and “parts” or “modules” or as additional components and “parts” or “modules”. can be further separated.

Spatially relative terms "below", "beneath", "lower", "above", "upper", etc. It can be used to easily describe the correlation between a component and other components. Spatially relative terms should be understood as terms including different directions of components during use or operation in addition to the directions shown in the drawings. For example, when a component shown in a drawing is turned over, a component described as "beneath" or "beneath" of another component may be placed "above" of the other component. can Accordingly, the exemplary term “below” may include both directions below and above. Components may also be oriented in other orientations, and thus spatially relative terms may be interpreted according to orientation.

In this specification, a computer refers to all types of hardware devices including at least one processor, and may be understood as encompassing software configurations operating in the corresponding hardware device according to embodiments. For example, a computer may be understood to include, but is not limited to, smart phones, tablet PCs, desktops, notebooks, and user clients and applications running on each device.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a diagram showing the configuration of a tinnitus counseling support system according to an embodiment of the present invention.

As shown in FIG. 1 , the tinnitus counseling support system according to an embodiment of the present invention includes a server 100 supporting the operation of a tinnitus counseling application, requests tinnitus counseling, and receives tinnitus counseling information from the server 100 in response thereto. The user device 200 and the counselor device 300 for receiving counseling information input from the expert counselor and transmitting the counseling information received from the counselor to the server 100 may be included.

The server 100 performs an investigation for diagnosing the user's tinnitus status, determines the user's tinnitus degree according to the performed investigation result, searches for and matches counseling information corresponding to the determined tinnitus degree, and provides it to the user. can

The user device 200 may serve to transmit information about the user's own tinnitus status to the server 100 side.

The counselor device 300 may produce content for counseling tinnitus, and transmit the produced content (video, text, etc.) to the server 100 . Data uploaded from an account that is authenticated as a professional counselor through a predetermined process from the server 100 (eg, professional certification submission, etc.) may be managed separately from tinnitus information uploaded from general users as expert counseling data.

2 is a diagram illustrating the configuration of a server according to an embodiment of the present invention.

As shown in FIG. 2 , the server 100 according to an embodiment of the present invention may include a survey performing unit 110, an additional information obtaining unit 120, a diagnosis performing unit 130, a counseling information providing unit 140, and a rehabilitation support unit 150. there is.

Although not shown in FIG. 2 , the server 100 may include a communication unit to transmit and receive data to and from the user device 200 and the counselor device 300, and may further include a storage unit.

When the user executes the tinnitus counseling application through the user device 200, the survey performer 110 may perform a survey operation to check the current tinnitus status of the user before performing the tinnitus counseling.

Specifically, as shown in FIGS. 4 and 5 , the survey performing unit 110 may provide a screen for a survey to the user device side. The survey performing unit 110 may obtain information about a view or input score selected from the user for each question, and transmit the obtained information to the diagnosis performing unit 130 .

In the questionnaire screen displayed in FIG. 4, an area for inputting basic personal information such as a user's gender and age, an area for selecting an answer to each survey question with a value between 1 and 100, and An area may be included that allows the answer to be selected from among the presented examples.

And the questionnaire screen displayed in FIG. 5 is composed of items about symptoms of tinnitus, such as 'I'm annoyed because of my tinnitus', 'I have a voice I can't hear because of my tinnitus', and 'It's hard to fall asleep at night because of my tinnitus'. can

And, as the questionnaire screen is configured to input 0 points for 'not at all' and 100 points for 'strongly agree' for each question item, the higher the score, the higher the severity of tinnitus can be calculated. .

The additional information obtaining unit 120 may perform a research on an item that is difficult to confirm through the survey performing unit 110 or an item that takes a certain period of time to confirm.

For example, when the tinnitus phenomenon occurs intermittently, the additional information acquisition unit 120 may receive information regarding the occurrence status of the tinnitus phenomenon from the user in order to check the frequency thereof.

Specifically, the additional information obtaining unit 120 may check whether tinnitus has occurred in the user at regular time intervals (eg, 6 hour intervals, 24 hour intervals, etc.). To this end, the additional information acquisition unit 120 may display a pop-up window in which a question asking whether the tinnitus phenomenon has occurred at every preset time interval is displayed on the user device 200 .

For example, if the tinnitus check cycle is set to 24 hours, the additional information acquisition unit 120 may display 'Did tinnitus occur during the day?' A pop-up window in which a question, such as , may be displayed on the user device 200 .

Furthermore, the pop-up window may be configured to further include a button or an input window for registering whether a tinnitus has occurred from the user.

Accordingly, the additional information acquisition unit 120 may acquire information such as the tinnitus occurrence date and frequency input from the user through a pop-up window for checking the tinnitus occurrence status displayed on the user device 200 at preset time intervals. Alternatively, the additional information obtaining unit 120 may calculate the monthly frequency of occurrence of tinnitus based on the tinnitus occurrence date information input by the user.

Furthermore, when the user registers information on the date on which the tinnitus occurred, the additional information obtaining unit 120 may provide a tinnitus checklist designed so that the tinnitus date can be viewed at a glance based on this information on the screen. As shown in FIG. 6 , the tinnitus checklist may be designed in such a way that the date on which the tinnitus occurred is displayed on a calendar.

Furthermore, the additional information obtaining unit 120 obtains tinnitus occurrence information from the user each time a tinnitus is generated in order to acquire additional information such as the date of occurrence of the tinnitus, time zone information in which the tinnitus is generated, and information on the place where the tinnitus occurs. You can request to register. To this end, the additional information obtaining unit 120 displays a window including a tinnitus generating button that the user can press whenever tinnitus occurs on the screen of the user device, and determines when the user inputs the corresponding button when the tinnitus phenomenon occurs. It can be judged at the time of occurrence.

In addition, when the user inputs the tinnitus generating button, the additional information obtaining unit 120 may check the location information at the time of the button input based on a location checking module such as GPS.

According to various embodiments, the additional information acquiring unit 120 may acquire additional tinnitus information (eg, tinnitus occurrence date, tinnitus occurrence time, tinnitus occurrence time period, etc.) through wearable devices such as smart watches and smart accessories in addition to the smart phone. there is. In addition, the additional information acquisition unit 120 may calculate secondary information (such as frequency of occurrence) based on the tinnitus occurrence information obtained directly from the user.

The additional information acquisition unit 120 may acquire additional information required for tinnitus consultation in addition to the above-mentioned matters.

For example, the additional information obtaining unit 120 may additionally obtain information on the user's preferred consultation type, residential area, and the like, and may perform consultation with a counselor or an offline consultation center later based on this information.

The diagnosis performing unit 130 may perform an operation of diagnosing the tinnitus state of the user based on the survey information obtained by the survey performing unit 110 and the additional information obtained through the additional information obtaining unit 120 .

Specifically, the diagnosis performing unit 130 may perform an operation for automatically analyzing the severity of the tinnitus based on AI.

According to an exemplary embodiment, the diagnosis performing unit 130 may classify the user's tinnitus state into stages according to severity, such as mild, moderate, altitude, and depth. Also, the diagnosis performing unit 130 may perform an operation of classifying the user's tinnitus state into initial tinnitus (lasting less than 3 months) and chronic tinnitus (continuing more than 12 months).

In addition, the diagnosis performing unit 130 determines information on which areas of daily life (sleep, concentration, hearing, emotions, etc.) are in which the quality of life is deteriorated, based on the survey results, and The degree of deterioration in quality of life can be assessed. This may be later used for the counseling information providing unit 140 to search for counseling information (eg, video, text) of a counseling expert corresponding to the degree of deterioration in quality of life for each area.

According to an exemplary embodiment, the diagnosis performing unit 130 may present a score obtained by converting the user's questionnaire result based on a perfect score of 100 points. For example, the diagnosis performing unit 130 may give a predetermined score to each item according to a result of a questionnaire and a result of obtaining additional information, and may calculate the score for all items based on this, and then convert the score to 100 points.

At this time, the diagnosis performing unit 130 evaluates the user with a converted score of less than 30 to have little effect on tinnitus, and for users with 30 to 70 points, a decrease in quality of life is found, but providing basic information such as counseling is helpful It is evaluated as a stage where the quality of life for users with a score of 70 or higher is very serious, and if the help of the app is not great, it can be evaluated as a stage that requires a visit to the offline counseling center.

For reference, the score conversion method for the survey result can be obtained by averaging the scores of the 100-point scale scale items, and the user selects a score for each item from the scale bar provided as shown in FIG. 4 or questions as shown in FIG. 5 You can directly enter the star score.

Score conversion is, for example, assuming that there are three questions in the tinnitus counseling questionnaire, and for each, when the user selects a view corresponding to 80, 60, or 50 points or inputs a score, (80+60+50)/3 = 63.3 points can be averaged and the user's survey result can be converted into a score based on 100 points. In addition, the diagnosis performing unit 130 may determine the user's state in the stage of tinnitus to which 63.3 points, which are the calculated scores, belong.

For example, according to the score range, tinnitus severity of 0-30 points is no effect/ 30-40 points is mild tinnitus/ 40-60 points is moderate tinnitus/ 60-80 points high tinnitus/ 80 points or more is set as severe tinnitus. When it is said that there is, since 63.3 points, which are points obtained by the user, fall within the range of 60 to 80 points, the diagnosis performing unit 130 determines that the user's condition obtained with 63.3 points corresponds to high tinnitus.

Also, according to various embodiments of the present disclosure, the diagnosis performing unit 130 may not only diagnose the initial state of the user, but may also perform a diagnosis operation for an intermediate check on a user who is undergoing tinnitus consultation.

Similarly, the survey performing unit 110 and the additional information obtaining unit 120 also diagnose the user's tinnitus state in the initial application use stage of the user, and then, if a consultation operation is performed through the application, additional information is added at a preset interval as the consultation operation is started. It is possible to perform a survey for diagnosis and an operation to obtain additional information. In addition, the diagnosis performing unit 130 diagnoses the user's tinnitus status corresponding to the obtained questionnaire survey and additional information.

When the diagnosis performing unit 130 performs an intermediate check (check to determine the effect of the consultation operation through the application) for one user, it calls the initial diagnostic test result of the same user and starts the consultation through the current state and the application By comparing the user's state before the procedure, the effect of counseling through the application can be measured.

Specifically, the diagnosis performing unit 130 calculates a tinnitus test score when performing an intermediate check to check the counseling effect, but compares the acquired score with the current status acquisition score before starting counseling through the user's application. It can be determined whether a positive change (eg, a decrease of 20 points or more in the acquisition score) or a negative change (eg, an increase in acquisition score by 20 points or more) has occurred more than a standard value after the counseling compared to the score before the counseling.

Alternatively, the diagnosis performing unit 130 may determine that there is no change when a change value of the following criteria (eg, a change in acquisition score of less than 20 points) is calculated. The reference value for determining a significant change may have a different value depending on the type of questionnaire or user characteristics.

When it is determined that there is no negative change or no change as a result of the user's intermediate check (when a positive change greater than or equal to the reference value is not confirmed), the diagnosis performing unit 130 may classify the corresponding user as an offline consultation target. The user classified as the offline counseling target may be introduced to the offline counseling center instead of the counseling process using the application by the rehabilitation support unit 150 .

According to various embodiments of the present disclosure, the diagnosis performing unit 130 may interpret whether progress has been made compared with the initial examination result, and provide the analyzed information to the user to inform the user in which area the improvement has been made. For example, if the diagnosis execution unit 130 scored 70 points for the first question of 'I am annoyed by tinnitus', but reached 50 points at the second measurement point (eg, one month from the consultation start date) during the counseling period through the application. It can be confirmed that the effect of the counseling is reduced by 20 points, and since the measured score falls between 40 and 60 points, it is judged that it corresponds to severe tinnitus.

If the change in the user's score for the same question is changed from 50 to 20, the diagnosis execution unit 130 determines that there is a significant positive change and changes from severe tinnitus to a level in which there is no impact on life due to tinnitus. It can be judged that

When the positive effect is greater than the reference value (eg, a change of 30% or more or an average score decrease of 30 or more), the diagnosis performing unit 130 collects video information mainly searched or listened to by the users and provides it to the counseling information providing unit 140 can do.

Accordingly, the later consultation information providing unit 140 may display the main reading and viewing data of users whose positive effect is greater than or equal to the reference value as recommended data on one side of the counseling execution screen of other users or as a representative question item.

As such, the diagnosis performing unit 130 may group the tinnitus survey subjects according to tinnitus severity and chronic status, extract main search words or main reading materials (videos and texts) for each group, and list them as main confirmation data for each group. The main search words for each target group or the main executed counseling data may be provided as a list of recommendations when other users belonging to the same group perform counseling later.

For example, when the diagnosis performing unit 130 confirms that the keywords mainly searched for by a plurality of subjects with mild chronic tinnitus are 'music' and 'cricket', and a positive effect greater than the reference value is generated by the counseling performed after the corresponding search, the subject of mild chronic tinnitus You can set the main verification material of 'music and cricket related videos'. Accordingly, the later consultation information providing unit 140 may select and provide the 'music, cricket-related video' as recommended data when consulting with another user determined to have mild chronic tinnitus later.

The consultation information providing unit 140 may obtain consultation information generated by a professional counselor from the previously linked counselor device 300 and provide it to the user device 200 side.

Specifically, the counseling information providing unit 140 may manage various types of counseling information provided from the counselor in a Q&A format.

Furthermore, the counseling information providing unit 140 may extract a keyword from each Q&A item constituting the counseling information and assign a keyword-based identification value corresponding to the corresponding information. In this case, the counseling information may be classified and managed according to similarity of questions, and may be configured including text and video formats.

In addition, the consultation information providing unit 140 may search for and provide consultation information corresponding to a search word input by the user, question content input by the user, and the like. Also, the counseling information providing unit 140 may provide, as recommendation information, counseling information mainly confirmed by other users of the same group as the target group to which the user belongs.

Also, according to various embodiments, the counseling information providing unit 140 may perform a verification operation of the counselor's account, and process and classify the counseling information received from the counselor device 300 according to whether or not the counselor is verified or a verification step. The counseling information providing unit 140 categorizes the counseling information registered with the server 100 from those registered by the verified counselor, and when providing to the user, preferentially provides counseling information registered from the verified counselor can do.

The counseling information providing unit 140 may obtain information such as experiences and therapies for tinnitus alleviation from a user who suffered from tinnitus but has been cured even if it is not a verified counselor, and may provide it to the user.

In addition, when the information obtained from non-experts 140 is positively evaluated by a large number of users, the counseling information providing unit 140 classifies it as information for official verification purposes, and is a counselor registered in advance to undergo experiments and verification procedures by a group of experts. You can make an offer to your account. When verification is completed from multiple (eg, three) registered counselor accounts, the corresponding information (information obtained from non-experts) may be managed in the official counseling information list.

The consultation information providing unit 140 may search for consultation information corresponding to an answer to a question requested by the user and provide the search information to the user.

Specifically, the consultation information providing unit 140 may search for consultation information corresponding to the question information input by the user into the search box in the application screen from a list of pre-stored consultation information and present it to the user. In this case, the consultation information providing unit 140 determines whether the user is a user who has performed tinnitus diagnosis, and if the user is a user who has performed tinnitus diagnosis, asks a user question in consideration of the tinnitus diagnosis result (eg, tinnitus severity, survey score) Counseling information can be provided in response to Meanwhile, when it is determined that the user has performed tinnitus diagnosis before, the consultation information providing unit 140 may request the user to first conduct a survey for tinnitus diagnosis.

In addition, when the user inputs a keyword (eg, depression, concentration, hearing, sleep, cricket sound), the consultation information providing unit 140 may provide a Q&A list related to the keyword, and allows the user to select one item from the provided Q&A list. You can select to play the corresponding consultation video.

According to various embodiments, the counseling information providing unit 140 searches for counseling information (eg, video, text) of a counseling expert corresponding to the degree of deterioration in the quality of life of a user by area provided from the diagnosis performing unit 130, and uses the information on the user's side. can be provided to

The rehabilitation support unit 150 may guide the user to an offline counseling institution and perform an operation of matching a suitable counseling institution.

According to an embodiment, the rehabilitation support unit 150 provides location information, contact information, and counselor information of an offline counseling institution to a user (a user classified as an offline counseling target in the diagnosis performing unit 130) whose effectiveness of online counseling through an application is determined to be less than or equal to a reference value. It is possible to guide by matching, etc., and according to the user's approval, it is possible to provide the user's tinnitus diagnosis result information to the matched consulting organization.

Furthermore, the rehabilitation support unit 150 searches for and provides information on a nearby counseling center in consideration of the user's current location information, and when the user selects a counseling center, connects to the reservation page of the corresponding counseling center to support the reservation operation. .

In addition, the server 100 may include a communication unit to transmit/receive data to and from the user device 200 and the counselor device 300, and may further include a storage unit.

The communication unit may use a network for data transmission/reception between the user device and the server, and the type of the network is not particularly limited. The network may be, for example, an IP (Internet Protocol) network that provides a large-capacity data transmission/reception service through Internet Protocol (IP) or an All IP network that integrates different IP networks. In addition, the network includes a wired network, a Wibro (Wireless Broadband) network, a mobile communication network including WCDMA, a High Speed Downlink Packet Access (HSDPA) network, and a Long Term Evolution (LTE) network including a mobile communication network, LTE advanced (LTE-A) ), a mobile communication network including 5G (Five Generation), a satellite communication network, and a Wi-Fi network, or a combination of at least one or more of them.

The communication unit (not shown) according to an embodiment of the present invention may receive answer information required for diagnosing the user's tinnitus state from the user device 200 . In addition, the communication unit (not shown) may transmit consultation information to the user device 200 and receive evaluation information of a user who has viewed the consultation information.

In addition, the communication unit may receive video information (consultation information) for the professional counselor to perform online tinnitus counseling from the counselor device 300, and later, information on common questions of multiple users collected from the server to the counselor device 300 A transmission operation may be performed.

In addition, the communication unit may perform an operation for exchanging various types of consultation information or user information with the user device 200 and the counselor device 300 .

The storage unit (not shown) may include, for example, an internal memory or an external memory. The internal memory includes, for example, a volatile memory (eg, dynamic RAM (DRAM), static RAM (SRAM), or synchronous dynamic RAM (SDRAM), etc.), non-volatile memory (eg, OTPROM (one time programmable ROM), programmable ROM (PROM), erasable and programmable ROM (EPROM), electrically erasable and programmable ROM (EEPROM), mask ROM, flash ROM, flash memory (such as NAND flash or NOR flash), hard drive, or a solid state drive (SSD).

External memory is a flash drive, for example, CF (compact flash), SD (secure digital), Micro-SD (micro secure digital), Mini-SD (mini secure digital), XD (extreme digital), It may further include a multi-media card (MMC) or a memory stick. The external memory may be functionally and/or physically connected to the electronic device through various interfaces.

The storage unit (not shown) may store an algorithm for determining a user's tinnitus severity and chronic status based on questionnaire information and questionnaire answers required for diagnosing the user's tinnitus state. Also, the storage unit may store tinnitus consultation information (videos and text organized in Q&A format) received from the counselor device 300 .

In addition, the storage unit further includes an algorithm required to change the questionnaire questions in order to more accurately diagnose the user's tinnitus status, and an algorithm for determining whether the user's online consultation through the application has a meaningful positive effect. can be saved

3 is a flowchart illustrating an operation sequence of tinnitus counseling performed by the server of the tinnitus counseling support system according to an embodiment of the present invention.

As shown in FIG. 3 , the server 100 of the present invention may first perform operation 305 of performing a tinnitus-related questionnaire.

Thereafter, the server 100 may perform operation 310 of interpreting the user's tinnitus status based on the questionnaire information obtained from the questionnaire survey. According to various embodiments, the server 100 may diagnose the tinnitus state of the user based on additional information related to tinnitus directly input by the user in addition to the questionnaire information.

When the result value for the tinnitus state of the user is calculated, the server 100 may perform operation 315 of performing a consultation corresponding to the tinnitus state of the user. In this case, operation 315 may include an operation of retrieving counseling information corresponding to the user's tinnitus status from among pre-registered counseling information items and providing the counseling information to the user. Alternatively, operation 315 may include an operation of matching the registered counselor device to perform online counseling.

Thereafter, the server 100 may perform operation 320 of measuring the effect of the consultation made to the user. At this time, the server 100 obtains, for example, information on the history information that the user has consulted, information on the degree of change in the severity of tinnitus determined through a survey on the user, and measures the counseling effect according to the obtained information can do.

In addition, the server 100 may perform operation 325 to determine whether the measured effect value is equal to or greater than a reference value, and may determine whether to continue consulting with the user according to the result of operation 325 . For example, if the measured effect value is determined to be a value indicating that the consultation effect is effective for the user (eg, greater than the reference value), the server 100 may re-perform the consultation operation (operation 315) using the application to the corresponding user later. can direct

On the other hand, if it is determined that the effect value of the corresponding user is less than the reference value (a numerical value indicating that the counseling effect is insignificant), the server 100 may perform operation 330 of providing information on the associated rehabilitation institution instead of counseling through the application.

4 and 5 are diagrams illustrating examples of a tinnitus consultation questionnaire screen displayed on a user device according to an embodiment of the present invention.

The server 100 may provide a questionnaire screen as shown in FIG. 4 to the user device 200 side. In the questionnaire screen displayed in FIG. 4, an area for inputting basic personal information such as a user's gender and age, an area for selecting an answer to each survey question with a value between 1 and 100, and An area may be included that allows an answer to be selected from among the presented examples.

In addition, the survey screen provided to the user device 200 by the server 100 may be configured in the form shown in FIG. 5 . As shown in FIG. 5 , the questionnaire screen according to an embodiment of the present invention may include an input box for allowing the user to directly input a score between 0 and 100 for each of a plurality of questionnaire questions.

As shown in FIG. 5, the questionnaire contents are items for symptoms of tinnitus that you experience, such as 'I'm annoyed because of tinnitus', 'I have a voice I can't hear because of tinnitus', and 'It's hard to fall asleep at night because of tinnitus'. can be configured. And, as the questionnaire screen is configured to input 0 points for 'not at all' and 100 points for 'strongly agree' for each question item, the higher the score, the higher the severity of tinnitus can be calculated. .

According to various embodiments, the questionnaire items shown in FIG. 5 may be changed or added. For example, the server 100 may extract a question having a frequency equal to or greater than a reference value from among the questions the user asks the counselor, and add the question to the questionnaire when the counselor's approval criteria are satisfied.

6 is a diagram illustrating an example of a tinnitus check table according to an embodiment of the present invention.

As shown in FIG. 6 , the user can check the checklist in the form of a calendar as shown in FIG. 2 as soon as the tinnitus occurs, in case it is difficult to accurately remember the frequency of the tinnitus generated by the user.

Later, the server 100 may check the date checked by the user, measure the number of tinnitus generated during a reference period (eg, one week or one month), and refer to it when determining the severity of tinnitus corresponding thereto.

7 is a diagram illustrating an operation of providing a diagnosis result according to an embodiment of the present invention.

As shown in FIG. 7 , the server 100 provides information on the results (eg, questionnaire result score, tinnitus severity) of performing tinnitus diagnosis of individual users, and can immediately perform a consultation corresponding to the calculated diagnosis result. can support you to

When the 'Go to Consultation' button shown in FIG. 7 is selected, the server 100 determines that the user and the user in the same group have the same questionnaire result score and tinnitus severity as the main questions asked by users of the same group, main search terms, and the corresponding group users. It is possible to provide information on counseling videos that you have mainly listened to as a list of recommendations.

Alternatively, the server 100 may play an expert consultation video to be automatically played by determining the number of consultation progress times of the user. Alternatively, the server 100 may play the corresponding video by directly selecting one of the consultation information lists listed in the form of a Q&A.

8 and 9 are diagrams illustrating an operation of providing consultation information according to an embodiment of the present invention.

FIG. 8 shows a state in which a counseling video corresponding to the question 'Is tinnitus related to hearing loss?' among counseling information managed in the form of Q&A is reproduced. And, as shown in FIG. 8 , a question input window through which the user can immediately input a question may be included on one side of the screen on which the consultation information is provided. Answer information (video) to the input question may be automatically played continuously after viewing of the corresponding video is completed.

According to various embodiments, the consultation may be conducted through a 1:1 video call between the user and the counselor in addition to the Q&A format. Even in this case, an input window through which the user can input a question may be displayed on one side of the screen on which the appearance of the counselor is provided. In addition, when a question is input in the input window, the corresponding question is displayed on the screen of the counselor device 300 when the counselor stops speaking, so that the counselor can continue the consultation with an answer to the question.

9 illustrates an operation of suggesting a solution for each area of a user's quality of life deterioration (eg, sleep, concentration, hearing, emotion, etc. may be divided into areas). As a result of diagnosing the user's tinnitus state, when it is determined that the quality of life is severely deteriorated in the sleeping area, the server 100 may suggest a method for improving the quality of life in the sleeping area as shown in FIG. 9 .

Specifically, the server 100 may recommend listening to music, which is a method for a tinnitus patient who cannot sleep, to get a good night's sleep, and may provide a list of music or a music reproduction screen that is helpful in this case.

Furthermore, the server 100 may set the recommended music differently in consideration of the characteristics of the sound heard by the user's tinnitus. For example, when the user's tinnitus sound is included in a natural sound category such as a cricket sound, ASMR composed of natural sounds such as a wave sound or rain sound corresponding to the same category may be recommended and provided.

On the other hand, when the user's tinnitus sound corresponds to a high-frequency 'beep' sound, the server 100 may provide classical music including a high-frequency instrument sound as recommended music. As such, the server 100 (consultation information providing unit 140) may present different recommended music for each type of user's tinnitus sound.

In short, the tinnitus counseling support system according to an embodiment of the present invention is configured to include a server, a user device, and a counselor device, wherein the server performs a survey for diagnosing the tinnitus state of the user, and according to the result of the investigation, the user diagnosing the tinnitus condition of the patient, providing consultation information corresponding to the diagnosis result to the user, the user device provides the server with information required for diagnosing the user's tinnitus condition, and receiving and displaying the consultation information from the server In addition, the counselor device may generate counseling information and upload it to the server, and may receive question information from multiple users extracted from the server.

And at this time, the server provides a survey question for diagnosing the tinnitus status of the user and a survey performing unit for obtaining answer information to the question, and tinnitus every time the user's tinnitus occurs to diagnose the tinnitus status of the user An additional information acquisition unit that checks whether occurrence occurs and determines the frequency of tinnitus by period based on this, the survey information obtained by the survey performing unit, and the user's tinnitus based on the additional information obtained through the additional information acquisition unit It may include a diagnosis execution unit for determining the severity and whether the tinnitus is chronic, and for grouping subjects with similar determination results.

At this time, the diagnosis execution unit calculates a test score for tinnitus diagnosis in order to check the counseling effect, and compares the score acquired before the user starts counseling through the application with the score acquired after the counseling, compared to the score before counseling Afterwards, if no positive change in score greater than or equal to the reference value is confirmed, the user may be classified as an offline counseling target.

In addition, in the tinnitus counseling support method according to an embodiment of the present invention, the server provides a questionnaire for a survey to the user device to diagnose the user's tinnitus status, and a survey step of obtaining information on answers to the questions, the server In order to diagnose the user's tinnitus status, the user receives information indicating the occurrence of tinnitus, input by the user at every occurrence of tinnitus, from the user device, and based on this, an additional information acquisition step of determining the frequency of tinnitus for each period, wherein the server receives the user research result Diagnosis of the tinnitus condition is performed based on, but the user's tinnitus severity and chronic status are determined, and the user has similar information on the tinnitus severity and chronic status. Upon completion, the consultation information providing step in which the user's tinnitus status, the user's search keywords, the contents of the question, or the consultation information corresponding to the user's tinnitus diagnosis result is presented in the form of a list on the user's device, and after the consultation, no positive change above the standard value is confirmed It may be configured to include a rehabilitation support step of matching the location, contact information, and counselor information of an offline counseling institution to a user who has not yet been given guidance.

Although the present invention has been described in detail with reference to the above-described examples, those skilled in the art can make modifications, changes, and modifications to the examples without departing from the scope of the present invention. In short, in order to achieve the intended effect of the present invention, it is not necessary to separately include all the functional blocks shown in the drawings or follow all the orders shown in the drawings. Note that it may fall within the scope.

100 : server
110: survey execution unit
120: additional information acquisition unit
130: diagnosis execution unit
140: Counseling information providing unit
150: Rehabilitation Support Department
200: user device
300: Consultant device

Claims (9)

In the counseling system comprising a server, a user device, and a counselor device,
the server is
Conducting an investigation for diagnosing the user's tinnitus status, diagnosing the user's tinnitus status according to the performed investigation result, and providing counseling information corresponding to the diagnosis result to the user;
The user device is
Provides information required for diagnosing a user's tinnitus state to the server, receives and displays consultation information from the server,
The counselor's device is
Create consultation information and upload it to the server, and receive the query information of multiple users extracted from the server,
the server is
a survey performing unit that provides a questionnaire for a survey to diagnose the user's tinnitus status and obtains information about answering the question;
In order to diagnose the tinnitus state of the user, an additional information acquisition unit that checks whether tinnitus occurs at each occurrence of tinnitus of the user and determines the frequency of tinnitus for each period based on this;
the server is
Based on the survey information obtained by the survey performing unit and the additional information obtained through the additional information obtaining unit, the user's tinnitus severity and tinnitus chronicity are determined, and a diagnosis is performed to group subjects with similar determination results further comprising;
The diagnosis performing unit
Extract the main search words or main reading data for each group of the group in which the subjects are grouped and list them as main confirmation data, and provide them as a list of recommendations when consulting with other users belonging to the same group,
The diagnosis performing unit
Based on the survey results, information on the areas in which the quality of life deteriorates due to tinnitus is determined,
the server is
When counseling information in Q&A format is received from the counselor device, counseling information is classified according to similarity of questions, and counseling information corresponding to the user's search keyword, question content, or the user's tinnitus diagnosis result is presented in a list form. It further includes;
The consultation information providing unit
Regarding the counseling information registered with the server, when classifying the contents registered by the verified counselor and the non-existent contents for the counseling information and providing it to the user, the counseling information registered from the verified counselor is first provided, and the information obtained from the non-expert is In case of positive evaluation from three or more users, it is classified as official verification target information, and when the official verification target information is verified from the registered counselor account, the official verification target information is converted to official counseling information manage in the list,
The consultation information providing unit
Tinnitus counseling support system, characterized in that searching for the counseling information of a counselor corresponding to the degree of deterioration of the quality of life for each area of life of the user.
delete delete 2. The method of claim 1
The diagnosis performing unit
In order to check the counseling effect, the test score for tinnitus diagnosis is calculated, but the score obtained before the user starts counseling through the application and the score acquired after the counseling is compared. is not confirmed, tinnitus counseling support system, characterized in that the user is classified as an offline counseling target.
delete 5. The method of claim 4,
the server is
a rehabilitation support unit for matching the location, contact information, and counselor information of an offline counseling institution to the user classified as the offline counseling target and guiding them; Tinnitus counseling support system comprising a. In the counseling system comprising a server, a user device, and a counselor device,
the server is
a survey performing unit that provides a questionnaire for a survey to diagnose the user's tinnitus status and obtains information about answering the question;
an additional information acquisition unit that checks whether tinnitus occurs every time a user has tinnitus in order to diagnose the user's tinnitus status, and determines the frequency of tinnitus for each period based on this;
Based on the survey information obtained by the survey performing unit and the additional information obtained through the additional information obtaining unit, the user's tinnitus severity and tinnitus chronicity are determined, and a diagnosis is performed to group subjects with similar determination results wealth; and
When counseling information in Q&A format is received from the counselor device, counseling information is classified according to similarity of questions, and counseling information corresponding to the user's search keyword, question content, or the user's tinnitus diagnosis result is presented in a list form. Including;
The diagnosis performing unit
Extract the main search words or main reading data for each group of the group in which the subjects are grouped and list them as main confirmation data, and provide them as a list of recommendations when consulting with other users belonging to the same group,
The diagnosis performing unit
Based on the survey results, information on the areas in which the quality of life deteriorates due to tinnitus is determined,
The consultation information providing unit
Regarding the counseling information registered with the server, when classifying the contents registered by the verified counselor and the non-existent contents for the counseling information and providing it to the user, the counseling information registered from the verified counselor is first provided, and the information obtained from the non-expert is In case of positive evaluation from three or more users, it is classified as official verification target information, and when the official verification target information is verified from the registered counselor account, the official verification target information is converted to official counseling information manage in the list,
The consultation information providing unit
Tinnitus counseling support system, characterized in that searching for the counseling information of a counselor corresponding to the degree of deterioration of the quality of life for each area of life of the user.

delete delete

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