KR102354772B1 - Non-face-to-face video consultation and ordering system - Google Patents

Abstract

The present invention relates to a contactless video consultation and ordering system which comprises: a kiosk receiving inputted basic information on a pet through a consultation interface and a selected consultation category for the pet to conduct a contactless video consultation with a professional consultant, based on the basic information on the pet and the consultation category and outputting product ordering information for the pet to conduct a procedure of ordering a product according to selection of a pet owner; and a consultation service mediating server connected to the kiosk to match a communication terminal of the professional consultant based on the basic information on the pet and the consultation category to the kiosk to provide a mediating service for contactless video consultation and compare content of the basic information on the pet and the consultation category with big data pre-established for the pet to extract and provide the product ordering information on the pet to the kiosk, thereby conducting a procedure of ordering a product according to an ordering request by the kiosk.

Description

Non-face-to-face video consultation and ordering system {NON-FACE-TO-FACE VIDEO CONSULTATION AND ORDERING SYSTEM}

The present invention relates to a non-face-to-face video consultation and ordering system that performs video consultations related to companion animals through a kiosk, a consulting service intermediary server, and a professional counselor terminal, and enables even ordering of food or products related to companion animals.

Recently, as the number of households raising companion animals has rapidly increased, companion animals are becoming very valuable as companions rather than simple animals. In other words, companion animals that are the most natural and can communicate with humans and sympathize with warm hearts are now a member of the family and live together with humans in an indoor space, and the demand for companion animals is rapidly increasing.

Accordingly, people are putting a lot of effort into treating or preventing diseases, such as taking their pets to the hospital, taking them to the hairdresser to have their hair trimmed, or taking them for a walk every day. In other words, people spend all their devotion and money to raise a companion animal and treat it like a child.

In addition, as the number of people raising companion animals increases day by day and the market for related products and devices expands, feeders with various functions are being devised. The most representative example is an automatic feeder that has a built-in timer to automatically deliver a set amount of food at a set time. Recently, devices that can remotely control the food service device using a PC or smart phone anytime, anywhere by embedding a wired/wireless Internet function in the food service device have been introduced.

And, one of the important things in raising a companion animal is the health and diet of the companion animal.

However, in the prior art, since the consultation between the companion animal owner and a professional counselor related to the companion animal is performed only offline, the companion animal owner has a problem in that it is difficult to consult the companion animal's diet or health condition at a desired time.

On the other hand, the above-mentioned background art is technical information that the inventor possessed for the purpose of derivation of the present invention or acquired during the derivation process of the present invention, and it cannot be said that it is necessarily known technology disclosed to the general public before the filing of the present invention. .

Korean Patent No. 10-228058

The present invention has been devised to solve the problems of the prior art, and performs video consultation related to companion animals through a kiosk, a consulting service mediation server, and a professional counselor terminal, and a professional counselor provides food or products related to companion animals. Its purpose is to provide a non-face-to-face video consultation and ordering system that can be recommended and even ordered by companion animals.

And, after the companion animal care sentence type consultation wish list is listed, the listed consultation wish list is classified and categorized by keywords included in the list, so that at least one categorized consultation wish list can be selected. It also aims to provide a non-face-to-face video consultation and ordering system that can be done.

In addition, the matching product to be sold according to the basic information of the companion animal and the information of the matching product to be sold according to the consultation category are compared with big data and matched product information is provided so that it can be ordered. Another object of the present invention is to provide a non-face-to-face video consultation and ordering system capable of displaying at least one of a meal menu, a snack menu, and meal information provided through a communication terminal in the kiosk.

And, match the professional counselor according to the basic information of the companion animal and the contents of the consultation category, but match the professional counselor in the order of the highest matching rate based on the basic information of the companion animal and the matching history according to the consultation category, or Alternatively, a professional counselor is matched in the order of the highest counseling rating according to the basic information of the companion animal and the counseling category, or a counselor with the lowest amount of counseling work based on the counseling application time is matched, or counseling in the corresponding category Even in providing a non-face-to-face video consultation and ordering system that can match a counselor in the order with a good consultation review for the application content or match a counselor in the order with a high consultation rate for the selected category of consultation application content There is a purpose.

In addition, a non-face-to-face image that can transmit a full-body image of a companion animal to a professional counselor in real time through the video camera and induce the companion animal to look at the video camera, so that the professional counselor can accurately grasp the health condition of the companion animal It also aims to provide a consultation and ordering system.

In addition, the purpose is to provide a non-face-to-face video consultation and ordering system that can promptly show companion animals to a professional counselor by inducing them to stay near the video camera.

The non-face-to-face video consultation and ordering system according to an embodiment of the present invention receives basic information of a companion animal through a consultation interface, receives a selection of a consultation category for the companion animal, and includes basic information on the companion animal and the consultation category a kiosk that executes non-face-to-face video consultation with a professional counselor based on the kiosk, outputs product order information for the companion animal, and proceeds with the product order procedure according to the selection of companion animal care; And connected to the kiosk, matching a professional counselor communication terminal according to the basic information of the companion animal and the consultation category to connect with the kiosk to provide an intermediary service for non-face-to-face video consultation, basic information of the companion animal and A consulting service brokerage server that compares the contents of the consultation category with the big data built in advance for the companion animal, extracts the product order information for the companion animal, provides it to the kiosk, and performs a product order procedure according to the order request from the kiosk includes

And, in the consultation category, after the list of consultation wishes in the form of companion animal care sentences is listed, the list of desired consultation wishes is classified and categorized by keywords included in the list, and the categorized consultation wish list is At least one is selectively provided.

In addition, the consultation service mediation server compares the information of the matching product to be sold according to the basic information of the companion animal and the matching product to be sold according to the consultation category with big data to order matching product information. At least one of a meal menu, a snack menu, and meal information provided by a professional counselor through a professional counselor communication terminal is displayed on the kiosk.

And, the matching with the professional counselor communication terminal is to match the professional counselor according to the basic information of the companion animal and the contents of the counseling category, but matching based on the basic information of the companion animal and the matching history according to the counseling category Matching professional counselors in the order of the highest rate, or matching the expert counselors in the order of the highest basic information of companion animal and the highest counseling rating according to the counseling category, or the highest counseling workload based on the counseling application time A counselor with a low level is matched, or a counselor with good reviews is matched for the contents of a consultation request in the corresponding category, or a counselor in an order with a high consultation rate for the contents of a consultation request in the selected corresponding category is matched.

In addition, it is installed in the kiosk, the microphone is built-in and further includes a video camera for transmitting an image of the companion animal owner or companion animal.

And, it further includes a signal generator for generating a signal for calling the companion animal to the kiosk side.

In addition, further comprising a rest space providing unit for forming a rest space on the front side of the video camera so that the companion animal called by the signal generating unit is photographed by the video camera, the rest space providing unit, the companion animal a first housing in which an entrance and exit is disposed to face the video camera, a rest space in which a companion animal is located is formed, and the signal generator is installed; and cushion units respectively installed on the inner wall surface and the bottom surface of the first housing.

And, it is disposed on one side of the rest space providing unit and provides a play means providing means for inducing the companion animal to stay near the video camera; further comprising, wherein the play means providing part is arranged to face each other a second housing including a first wall, a second wall, and a third wall connecting ends of the first wall and the second wall; A frame installed on the first wall, a half mirror installed on one side of the frame, an acrylic mirror installed on the other side of the frame and opposed to the half mirror, and the acrylic mirror are installed protruding to form a predetermined pattern and receiving light a directing unit including an LED that radiates to produce a three-dimensional picture; a holder part installed on the second wall, formed of an elastic material, and having a fixing groove at the end for fixing a snack for companion animals; a box portion disposed in the inner space of the second housing, the upper surface of which is open, and an empty space formed therein; and a play ball filled with a plurality of empty spaces inside the box unit.

In addition, it further includes a hologram generating unit installed in the resting space providing unit for generating a hologram image in an upper area of the image camera so that the companion animal gazes at the image camera.

And, it further includes a lifting unit for raising the rest space providing unit according to the height of the video camera.

In addition, it further includes a fixing unit installed in the rest space providing unit and suppressing the movement of the companion animal when the resting space providing unit is raised by the rising unit, wherein the fixing unit is disposed on the inner wall surface of the first housing. a wrapper disposed to face each other and formed in a curved shape to surround the body of the companion animal; and a cylinder each coupled to the wrapper and contacting or spaced apart from the wrapper to the companion animal.

And, it is installed on the rising part and the rotating part for rotating the resting space providing part in place so that the front, left, right, and rear of the companion animal located in the resting space providing part are sequentially photographed by the video camera; and a motor installed in the cylinder; and a rotating plate for rotating the rest space providing unit in place with the power of the motor.

According to one aspect of the present invention described above, a video consultation related to companion animals is performed through a kiosk, a consulting service intermediary server, and a professional counselor terminal, a professional counselor recommends food or products related to companion animals, and a companion animal owner orders There is an effect that can do up to.

And, after the companion animal care sentence type consultation wish list is listed, the listed consultation wish list is classified and categorized by keywords included in the list, so that at least one categorized consultation wish list can be selected. There is an effect that can be done.

In addition, the matching product to be sold according to the basic information of the companion animal and the information of the matching product to be sold according to the consultation category are compared with big data and matched product information is provided so that it can be ordered. Another object of the present invention is to provide a non-face-to-face video consultation and ordering system capable of displaying at least one of a meal menu, a snack menu, and meal information provided through a communication terminal in the kiosk.

And, match the professional counselor according to the basic information of the companion animal and the contents of the consultation category, but match the professional counselor in the order of the highest matching rate based on the basic information of the companion animal and the matching history according to the consultation category, or Alternatively, a professional counselor is matched in the order of the highest counseling rating according to the basic information of the companion animal and the counseling category, or a counselor with the lowest amount of counseling work based on the counseling application time is matched, or counseling in the corresponding category Even in providing a non-face-to-face video consultation and ordering system that can match a counselor in the order with a good consultation review for the application content or match a counselor in the order with a high consultation rate for the selected category of consultation application content There is a purpose.

In addition, a non-face-to-face image that can transmit a full-body image of a companion animal to a professional counselor in real time through the video camera and induce the companion animal to look at the video camera, so that the professional counselor can accurately grasp the health condition of the companion animal It also aims to provide a consultation and ordering system.

In addition, the purpose is to provide a non-face-to-face video consultation and ordering system that can promptly show companion animals to a professional counselor by inducing them to stay near the video camera.

1 is a diagram illustrating a non-face-to-face video consultation and ordering system according to an embodiment of the present invention.
Figure 2 is a block diagram showing the connection state of the components applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention.
3 is a diagram illustrating an example of displaying food items for companion animals provided by a professional counselor in a non-face-to-face video consultation and ordering system in a kiosk according to an embodiment of the present invention.
4 shows an example in which a video camera, a signal generator, a rest space provider, a play means provider, a hologram generator, a fixing part, and a rotating part are applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention. Degree.
5 is a view showing the operation of the lifting unit applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention.
6 is a diagram illustrating a rest space providing unit and a fixing unit applied to a non-face-to-face video consultation and ordering system according to an embodiment of the present invention.
Figure 7 is a perspective view showing a play means provided unit applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention.
8 is a perspective view showing a directing unit applied to a non-face-to-face video consultation and ordering system according to an embodiment of the present invention.
Figure 9 is a partially enlarged perspective view showing the operation of the directing unit applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0012] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [0010] Reference is made to the accompanying drawings, which show by way of illustration specific embodiments in which the present invention may be practiced. These embodiments are described in sufficient detail to enable those skilled in the art to practice the present invention. It should be understood that the various embodiments of the present invention are different but need not be mutually exclusive. For example, certain shapes, structures, and characteristics described herein with respect to one embodiment may be implemented in other embodiments without departing from the spirit and scope of the invention. In addition, it should be understood that the location or arrangement of individual components within each disclosed embodiment may be changed without departing from the spirit and scope of the present invention. Accordingly, the detailed description set forth below is not intended to be taken in a limiting sense, and the scope of the present invention, if properly described, is limited only by the appended claims, along with all scope equivalents as those claimed. Like reference numerals in the drawings refer to the same or similar functions throughout the various aspects.

Hereinafter, preferred embodiments of the present invention will be described in more detail with reference to the drawings.

The above-described embodiments are for illustration, and those of ordinary skill in the art to which the above-described embodiments pertain can easily transform into other specific forms without changing the technical idea or essential features of the above-described embodiments. you will understand Therefore, it should be understood that the above-described embodiments are illustrative in all respects and not restrictive. For example, each component described as a single type may be implemented in a dispersed form, and likewise components described as distributed may be implemented in a combined form.

The scope to be protected through this specification is indicated by the claims below rather than the detailed description, and should be construed to include all changes or modifications derived from the meaning and scope of the claims and their equivalents. .

1 is a diagram illustrating a non-face-to-face video consultation and ordering system according to an embodiment of the present invention, and FIG. 2 shows the connection state of components applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention It is a block diagram, and FIG. 3 is a diagram illustrating an example of displaying food items for companion animals provided by a professional counselor in a non-face-to-face video consultation and ordering system in a kiosk according to an embodiment of the present invention.

The video consultation and ordering system according to an embodiment of the present invention may include a kiosk 10 and a consultation service intermediary server 20 .

The kiosk 10 receives basic information of companion animals through the consultation interface, receives a selection of a consultation category for the companion animal, and executes non-face-to-face video consultation with a professional counselor based on the basic information and consultation category of the companion animal. , includes a program that outputs product order information for companion animals and proceeds with product order procedures according to the selection of companion animals.

Here, the basic information may be the type of companion animal, gender, date of birth, name, name of companion animal owner or unique number information, and the like.

The type of companion animal may be a dog, a cat, a bird, or the like.

In the counseling category, a list of wishes for counseling in the form of a companion animal warning is listed. Thereafter, the listed consultation wish list may be classified and categorized by keywords included in the list, and at least one categorized consultation wish list may be selectively provided.

The kiosk 10 may include a touch screen type display unit 13 .

The display unit 13 provides a touch-type user interface screen for allowing the companion animal owner to input basic information of the companion animal, and the user interface screen provides basic information for inputting basic information of the companion animal to the companion animal owner. It may include an input icon and a product order icon for ordering products related to companion animals.

For example, when the companion animal owner touches the basic information input icon, a touch-type keyboard for inputting basic information such as the type of companion animal, gender, date of birth, name, etc. may be displayed on the user interface screen.

Since the function of the kiosk 10 described above is a commercialized technology, a detailed description thereof will be omitted.

On the other hand, the counseling service intermediary server 20 is electrically connected to the kiosk 10, and matches the communication terminal 30 of the professional counselor according to the basic information and counseling category of the companion animal described above to connect with the kiosk 10.

At this time, the matching with the professional counselor communication terminal 30 is, for example, matching the professional counselor according to the basic information of the companion animal and the contents of the consultation category, but based on the matching history according to the basic information of the companion animal and the consultation category The first type, which matches the professional counselors in the order of the highest matching rate, or the second type, which matches the professional counselors in the order of the highest counseling rating according to the basic information of the companion animal and the counseling category, or the consultation application time The third type, which matches the counselor with the lowest amount of consulting work as a standard, or the fourth type, which matches the counselor in the order of the best counseling reviews for the content of the counseling request in the corresponding category, or the counseling rate for the content of the counseling request in the selected category A fifth type of matching with this high-order counselor may be included.

At this time, the counseling service mediation server 20 may be programmed so that the user selects any one of the first to fifth types described above.

In addition, the consulting service mediation server 20 provides a mediation service for non-face-to-face video consultation, and compares the basic information of the companion animal and the contents of the consultation category with the big data 21 built in advance about the companion animal. The product order information is extracted and provided to the kiosk 10 , and the product ordering procedure is performed according to the request of the main surface of the kiosk 10 .

Furthermore, the service intermediary server may be programmed to display, on the display unit 13, a customized meal menu designated by the professional counselor through the professional counselor communication terminal 30 to the companion animal, as shown in FIG. 3 .

In addition, the service intermediary server may be programmed to display a snack menu, meal information, etc. on the display unit 13 in addition to the meal menu.

Accordingly, the companion animal owner can select a menu preferred by the companion animal from the kiosk 10 and place an order based on the meal menu, snack menu, meal information, and the like.

Additionally, the kiosk 10 may be provided with a recognition means 11 for paying for the ordered menu.

The recognition means 11 is provided in the general kiosk 10, and may be formed of a type for inserting a credit or debit card, or a type for scratching a credit or debit card.

Since the recognition means 11 is a commercialized technology like the recognition means 11 of a general kiosk 10 provided in a store, a convenience store, or a fast food restaurant, a detailed description thereof will be omitted.

In addition, the non-face-to-face video consultation and ordering system according to an embodiment of the present invention further includes a recognition unit 12 for acquiring electronic chip information or magnetic information provided in a credit or check card inserted into the recognition means 11 . can do.

The recognition unit 12 recognizes the electronic chip information provided in the credit card or check card when the recognition means 11 is formed of a type for inserting a credit card or a check card, and the recognition means 11 is formed of a scratch type If it is, the magnetic information provided in the credit or debit card is recognized.

Since the recognition unit 12 is the same as the configuration and principle provided in a generally used credit or debit card payment device, a detailed description thereof will be omitted.

In this case, the kiosk 10 has a built-in microphone and an image camera 40 that transmits an image of a companion animal owner or companion animal to the professional counselor communication terminal 30 may be installed.

Since the professional counselor can check the condition or behavior of the companion animal through the video camera 40 , consultation on the companion animal can be performed more accurately.

That is, when the companion animal rolls, turns around, shows an obsession with staying in one place in the house, barks, or growls for no reason, a professional counselor through the video camera 40 You can directly show the behavior of your companion animal to a companion animal, and when it is difficult to accurately convey the behavior of a companion animal to a professional counselor with words, you can directly show the behavior of a companion animal to a professional counselor through the video camera 40. This can make the consultation more accurate.

In addition, there may be cases in which the companion animal has a painful area, but the companion animal owner, who is not an expert on the companion animal, does not understand it and leaves it unattended. .

And, the consulting service intermediary server 20 compares the information of the matching product to be sold according to the basic information of the companion animal and the matching product to be sold according to the consultation category with the big data 21, and product information that is matched thereto can also be provided to order.

Through this consulting service intermediary server 20, a professional counselor can manage the companion animal's diet to the companion animal owner, recommend food that the companion animal likes or food suitable for the companion animal's health condition, and the companion animal owner You can order the recommended food quickly on the spot.

Next, with reference to FIGS. 4 to 9 , the signal generating unit 50, the rest space providing unit 60, and the playing means providing unit 70 applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention. and the hologram generating unit 80 , the rising unit 90 , the fixing unit 100 , and the rotating unit 110 will be described.

4 shows an example in which a video camera, a signal generator, a rest space provider, a play means provider, a hologram generator, a fixing part and a rotating part are applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention. 5 is a diagram illustrating the operation of the lifting unit applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention, and FIG. 6 is a non-face-to-face video counseling and ordering system according to an embodiment of the present invention. It is a view showing a rest space providing unit and a fixing unit applied to, FIG. 7 is a perspective view showing a play means providing unit applied to a non-face-to-face video consultation and ordering system according to an embodiment of the present invention, and FIG. It is a perspective view showing the directing unit applied to the non-face-to-face video consultation and ordering system according to an embodiment, and Figure 9 is a partially enlarged perspective view showing the operation of the directing unit applied to the non-face-to-face video consultation and ordering system according to an embodiment of the present invention to be.

The signal generating unit 50 may be installed in any one of the rest space providing unit 60 , the playing means providing unit 70 , and the kiosk 10 , and the figure shows an example installed in the rest space providing unit 60 . did

The signal generator 50 generates a signal for calling the companion animal to the kiosk 10 side.

The signal generator 50 may be formed of a button or a buzzer.

When the signal generator 50 is pressed and operated, a constant sound is generated to call the companion animal away from the kiosk 10 .

At this time, when the companion animal owner operates the signal generating unit 50, the companion animal will be instructed to come to the rest space providing unit 60 side.

Therefore, if you want to show the companion animal to the professional counselor through the video camera 40, but the companion animal is away from the kiosk 10 or is located in the play means providing unit 70, press the signal generating unit 50 to display the image. The companion animal may be positioned on the front side of the camera 40 .

On the other hand, the rest space providing unit 60 is configured to form a rest space on the front side of the image camera 40 so that the companion animal called by the signal generating unit 50 is photographed by the image camera 40 .

The rest space providing unit 60 may include a first housing 61 and a cushion unit 62 .

The first housing 61 is formed such that the entrance 611 through which the companion animal enters and exits is opposite the video camera 40, and a rest space for the companion animal to rest is formed therein, and the signal generator ( 50) is installed.

In this case, the first housing 61 may be formed of glass or a transparent material. Accordingly, when the rest space providing unit 60 is rotated in place in front of the video camera 40 by the mutual operation of the rising unit 90 and the rotating unit 110 to be described later, a professional counselor will provide a rest space providing unit 60 You can make the whole body of the pet located in the

Furthermore, the first housing 61 may be formed of a magnifying glass material so that the companion animal is enlargedly viewed by a professional counselor.

The cushion part 62 may be cotton, sponge, or memory foam, and is installed on the inner wall and bottom surface of the first housing 61, respectively, to provide a comfortable feeling of rest to companion animals.

The play means providing unit 70 is disposed on one side of the rest space providing unit 60 so as to be spaced apart from each other by a predetermined interval.

The play means providing unit 70 provides play means to induce the companion animal to stay near the video camera 40, and the second housing 71, the directing part 72, the holder part 73, and the box part ( 74) and a play ball 75.

The second housing 71 connects the ends of the first wall 711 and the second wall 712 and the first wall 711 and the second wall 712 that are spaced apart from each other and face each other. and a third wall 713 .

The directing unit 72 includes a frame 721 installed on the first wall 711, a half mirror 722 installed on one side of the frame 721, and a half mirror 722 installed on the other side of the frame 721. The acrylic mirror 723 and the acrylic mirror 723 facing the acrylic mirror 723 are protruded to form a predetermined pattern and include an LED 724 that emits light to produce a three-dimensional picture.

For example, an on/off button for applying power to the LED 724 may be provided in the frame 721 .

As another example, a detection sensor for detecting a companion animal may be installed in the frame 721 .

When the companion animal enters the second housing 71 , the detection sensor senses it and transmits it to the control unit, and the control unit may supply power to the LED 724 .

At this time, when the LED 724 is not operated, only the acrylic mirror 723 is visible as shown in FIG. 8, and when the LED 724 is activated, as shown in FIG. 9, the half mirror 722 and LED 724 is shown.

A plurality of through holes for installing the LED 724 are formed in a predetermined pattern in the acrylic mirror 723 .

The hole may be formed in various patterns such as a dog, a cat, and a cartoon character.

When the LED 724 is installed to protrude from the acrylic mirror 723 to fit the through hole, the LED 724 forms a predetermined pattern.

The LED 724 is installed to protrude from the reflective surface of the acrylic mirror 723 . Accordingly, the light generated from the LED 724 is continuously reflected between the acrylic mirror 723 and the half mirror 722 , and the visible light 7241 of the light generated from the LED 724 is the color of the acrylic mirror 723 . As it is spectralized with the same color as the , it can give aesthetics and curiosity to companion animals.

By arranging these LEDs 724 on the acrylic mirror 723, a dog, a cat, a cartoon character, etc. can be three-dimensionally produced.

Through the directing unit 72 described above, it is possible to induce curiosity in the companion animal and give an aesthetic sense to the companion animal to stay near the video camera 40 . For this reason, it is possible to quickly show the state of the companion animal to a professional counselor through the video camera 40 .

The holder part 73 is installed on the second wall 712 . A fixing groove (73a) into which one side of the snack for companion animals is inserted and fixed is formed at the end of the holder part (73).

Snacks for companion animals can be applied as dog gum, duck yellow pollack, sausage, yellow pollack, chicken treat, etc. The drawing shows an example applied to dog gum.

At this time, the fixing groove (73a) should be so tight that it does not come off easily when the companion animal bites the dog gum with its mouth and then pulls it.

Although not shown in the drawings, spiral holes connected to the fixing grooves 73a may be formed on both sides of the end of the holder portion 73 , respectively.

In addition, a bolt may be fastened to the spiral hole.

As the bolt is fastened to the spiral hole, the end presses and fixes the outer surface of the dog gum located in the fixing groove (73a).

The holder part 73 is formed of an elastic material so that it does not break even when the companion animal bites the dog gum and shakes it in various directions, such as up, down, and diagonal directions.

The box portion 74 is simply seated or bolted to the bottom surface of the inner space of the second housing 71 .

The box portion 74 has an open upper surface and an empty space is formed therein.

The play ball 75 is applied in plurality to fill the empty space inside the box part 74 .

By the act of the companion animal entering the box unit 74 and playing with the play ball 75 , the companion animal may stay in the vicinity of the video camera 40 .

The hologram generating unit 80 is installed in the resting space providing unit 60 and generates a holographic image in the upper region of the image camera 40 so that the companion animal gazes at the image camera 40 .

The hologram generating unit 80 stores various images that the companion animal usually likes, the companion animal of the same or different species as the companion animal, and other images that the companion animal generally likes. ), select any one of the above images to generate a holographic image in the upper region of the video camera 40 .

Through the hologram generator 80, the companion animal can be induced to look at the video camera 40, so that a professional counselor can accurately see the left, right, front, and rear of the companion animal's face or torso to understand the health status of the companion animal. can help you do that.

At this time, since the hologram generator 80 is a commercialized technology, a detailed description of the hologram generator 80 will be omitted. In addition, the hologram generating unit 80 in the non-face-to-face video consultation and ordering system according to an embodiment of the present invention may be omitted.

On the other hand, the lifting unit 90 raises the rest space providing unit 60 according to the height of the video camera 40 .

The rising part 90 may be formed of any one of a cylinder 102 , a rack and pinion, and a cam, and the figure shows an example formed of the cylinder 102 .

The companion animal can be photographed well by the video camera 40 through the rising part 90 so that a professional counselor can accurately grasp the condition of the companion animal.

At this time, since the rest space providing unit 60 is spaced apart from the ground by a predetermined distance by the rising unit 90 , the non-face-to-face video consultation and ordering system according to an embodiment of the present invention is located in front of the rest space providing unit 60 . It is disposed and may further include a staircase for easy entry and exit of companion animals.

On the other hand, the fixing unit 100 is installed in the rest space providing unit 60 and suppresses the movement of the companion animal when the rest space providing unit 60 is raised by the rising unit 90 .

The fixing part 100 may include a wrapping part 101 and a cylinder 102 .

The wrapper 101 is disposed to face each other on the inner wall surface of the first housing 61 .

The wrapper 101 may be formed in a curved shape to surround the body of the companion animal.

The drawing shows an example in which the wrapping part 101 is formed in a "C"-shaped cross-sectional shape.

At this time, one of the wrapping parts 101 wraps around the left part of the companion animal, and the other wrapping part 101 wraps the right part of the companion animal.

At this time, the wrapping unit 101 may be formed of a transparent material so that a professional counselor photographed by the video camera 40 can see the whole body of the companion animal well.

The cylinder 102 may be formed as a hydraulic cylinder 102 operated in a direction in which a piston is drawn out or retracted as hydraulic pressure is injected or discharged.

The cylinder 102 is disposed on the outside of the first housing 61 , is formed in a substantially “C” cross-sectional shape, and is fixed by a bracket B installed on the outer surface of the first housing 61 .

The piston of the cylinder 102 passes through through holes formed in the left and right walls of the first housing 61 and is fixed to the wrapper 101 .

A button (not shown) for injecting hydraulic pressure into the cylinder 102 or discharging the injected hydraulic pressure may be formed in the first housing 61 .

When the button is pressed once, hydraulic pressure is simultaneously injected into the pair of cylinders 102, and the piston advances the wrapping portion 101, respectively. For this reason, the pair of wrappers 101 surround the left and right sides of the torso of the companion animal and pressurize it with a predetermined force.

Therefore, if the companion animal is fixed with the fixing unit 100 and then the rest space providing unit 60 is raised with the rising unit 90, the companion animal located in the resting space providing unit 60 can be prevented from falling. have.

On the other hand, if the button is pressed once again after showing the companion animal to the professional counselor through the video camera 40, hydraulic pressure is simultaneously discharged from the pair of cylinders 102 so that the piston moves the wrapping unit 101 backward, respectively. Accordingly, the pair of wrappers 101 may be spaced apart from the companion animal to allow the companion animal to move freely.

Meanwhile, the rotating unit 110 may include a motor 111 and a rotating plate 112 .

The motor 111 is coupled to the piston of the cylinder 102 . Accordingly, the motor 111 is raised or lowered according to the driving of the piston.

The motor 111 may be formed of a DC motor or an AC motor in which the motor shaft rotates in a forward or reverse direction.

The rotating plate 112 is installed on the bottom surface of the rest space providing unit, and is coupled to the motor shaft of the motor 111 .

Accordingly, the rotating plate 112 rotates the resting space in place with the power of the motor 111 .

In this way, the companion animal is fixed to the rest space forming unit by the fixing unit 100 , the rest space forming unit is located at the same height as the video camera 40 , and the rest space forming unit is rotated by the power of the motor 111 . Accordingly, the front, left, right, and rear of the companion animal may be sequentially photographed by the video camera 40 .

Therefore, a professional counselor can thoroughly check the whole body of the companion animal to accurately check the health condition. The companion animal owner can effectively take care of the companion animal, such as a counselor can find it on their behalf and notify the companion animal owner.

The above-described embodiments are for illustration, and those of ordinary skill in the art to which the above-described embodiments pertain can easily transform into other specific forms without changing the technical idea or essential features of the above-described embodiments. You will understand. Therefore, it should be understood that the above-described embodiments are illustrative in all respects and not restrictive. For example, each component described as a single type may be implemented in a dispersed form, and likewise components described as distributed may also be implemented in a combined form.

The scope to be protected through the present specification is indicated by the claims described below rather than the above detailed description, and should be construed to include all changes or modifications derived from the meaning and scope of the claims and their equivalents. .

10: Kiosk 11: Recognition means
12: recognition unit 13: display unit
20: Consultation service mediation server 21: Big data
30: professional counselor communication terminal 40: video camera
50: signal generating unit 60: rest space providing unit
61: first housing 611: doorway
62: cushion unit 70: play means providing unit
71: second housing 711: first wall
712: second wall 713: third wall
72: directing unit 721: frame
722: half mirror 723: acrylic mirror
724: LED 73: holder part
73a: fixing groove 74: box part
75: play ball 80: hologram generator
90: rising part 100: fixed part
101: wrap part 102: cylinder
110: rotating part 111: motor
112: rotating plate

Claims (3)

Basic information of companion animals is input through the consultation interface, a consultation category of the companion animal is selected, a non-face-to-face video consultation with a professional counselor is executed based on the basic information of the companion animal and the consultation category, and the companion animal is selected. a kiosk that outputs product order information for animals and proceeds with product order procedures according to the selection of companion animals; and
It is connected to the kiosk, matches a communication terminal of a professional counselor according to the basic information of the companion animal and the consultation category, and connects with the kiosk to provide an intermediary service for non-face-to-face video consultation, the basic information of the companion animal and the Counseling service brokerage that compares the contents of the consultation category with the big data built in advance about the companion animal, extracts product order information for the companion animal, provides it to the kiosk, and proceeds with the product order procedure according to the order request from the kiosk including the server;
In the consultation category, after the list of consultation wishes in the form of a companion animal caution sentence is listed, the list of desired consultation wishes is classified and categorized by keywords included in the list, and the categorized consultation wish list is at least one More than one option is provided,
The consultation service mediation server compares the information of the matching product to be sold according to the basic information of the companion animal and the matching product to be sold according to the consultation category with big data so that the matching product information can be ordered. , at least one of a meal menu, a snack menu, and meal information provided by a professional counselor through a professional counselor communication terminal is displayed on the kiosk,
In the matching with the professional counselor communication terminal, the professional counselor is matched according to the basic information of the companion animal and the contents of the consultation category, but the matching rate is based on the basic information of the companion animal and the matching history according to the consultation category. Matches professional counselors in the highest order, or matches professional counselors in the order of the highest basic information of companion animal and the highest counseling rating according to the counseling category, or the counselor with the lowest amount of counseling work based on the counseling application time matching, or matching the counselors in the order of good counseling reviews for the content of the counseling application in the corresponding category, or matching the counselor in the order of the highest counseling rate for the content of the counseling application in the selected category,
a video camera installed in the kiosk, having a built-in microphone and transmitting an image of a companion animal owner or companion animal;
a signal generator for generating a signal for calling a companion animal to the kiosk;
a rest space providing unit for forming a resting space on the front side of the image camera so that the companion animal called by the signal generating unit is photographed by the image camera;
a step part disposed in front of the rest space providing unit and guiding companion animals to enter and exit the rest space providing unit;
a play means providing unit disposed on one side of the rest space providing unit and providing a play means to induce the companion animal to stay near the video camera;
a hologram generating unit installed in the resting space providing unit and generating a hologram image in an upper area of the video camera so that the companion animal gazes at the video camera;
a lifting unit for raising the rest space providing unit according to the height of the video camera;
a fixing unit installed in the rest space providing unit and suppressing the movement of the companion animal when the resting space providing unit is raised by the rising unit; and
Further comprising; a rotating unit installed on the rising part and rotating the resting space providing unit in place so that the front, left, right, and rear of the companion animal located in the resting space providing unit are sequentially photographed by the video camera,
The rising part is formed of a cylinder or a cam,
The rest space providing unit,
a first housing in which an entrance through which the companion animal enters and exits is disposed to face the video camera, a rest space is formed in which the companion animal is located, and the signal generator is installed;
Including; cushion parts respectively installed on the inner wall and bottom surface of the first housing;
The play means providing unit,
a second housing including a first wall disposed to face each other, a second wall and a third wall connecting ends of the first wall and the second wall;
A frame installed on the first wall, a half mirror installed on one side of the frame, an acrylic mirror installed on the other side of the frame and opposed to the half mirror, and the acrylic mirror are installed protruding to form a predetermined pattern and receiving light a directing unit including an LED that radiates to produce a three-dimensional picture;
a holder part which is installed on the second wall and is formed of an elastic material, has a fixing groove at the end for fixing the snack for companion animals, and is formed of an elastic material;
a box portion disposed in the inner space of the second housing, the upper surface of which is open, and an empty space formed therein; and
Includes; a play ball filled in a plurality of empty spaces inside the box
A detection sensor for operating the LED only when sensing a companion animal is installed in the frame,
Spiral holes connected to the fixing grooves are respectively formed on both sides of the holder part,
A bolt for pressing and fixing the snack for companion animals fixed in the fixing groove is fastened to the spiral hole,
The fixing part,
a wrapper disposed to face each other on the inner wall surface of the first housing and formed in a curved shape to surround the body of the companion animal; and
Cylinders each coupled to the wrapper and contacting or spaced apart from the wrapper to the companion animal; includes,
The wrapping part is formed of a transparent material so that a professional counselor can see the whole body of the companion animal photographed by the video camera,
The rotating part,
a motor installed in the cylinder; and
A non-face-to-face video consultation and ordering system comprising a; a rotating plate that rotates the rest space providing unit in place with the power of the motor.
delete delete

Images