KR102252267B1 - Chat-bot system for guiding discipline of companion animals, method, and computer program - Google Patents

Abstract

Disclosed is a method for guiding companion animal discipline of a chatbot system. The present method comprises: a step of identifying an artificial intelligence model corresponding to a behavior of the companion animal selected according to a user input among a plurality of artificial intelligence models trained to provide a guide for disciplining the companion animal; and a step of providing a guide for disciplining the companion animal performing the selected behavior based on the identified artificial intelligence model. Therefore, the present invention is capable of having an advantage of being able to provide a professional guide.

Description

Chatbot system, method, and computer program that guides the discipline of companion animals {CHAT-BOT SYSTEM FOR GUIDING DISCIPLINE OF COMPANION ANIMALS, METHOD, AND COMPUTER PROGRAM}

The present disclosure relates to a chatbot system, and more particularly, to a chatbot system that guides the discipline process based on discipline guidelines prescribed for each action.

Recently, as the number of guardians with companion animals increases, the demand for disciplinary experts to correct false behaviors or uneasy psychological states of companion animals is increasing rapidly.

However, since the types and behaviors of companion animals are very diverse, direct visits from discipline experts or one-on-one coaching alone are not enough to meet the demand.

In particular, although there has been a history of developing various systems related to health management of companion animals and matching platforms with experts, it is hard to find application-based services that specifically guide the discipline process for companion animals' behavior based on AI. It's a situation.

Registered Patent Publication No. 10-20486200000 (dog training-based communication service system)

The present disclosure provides a chatbot system that provides specialized discipline guides for various behaviors by using an artificial intelligence model that is independently trained for each behavior of a companion animal.

The present disclosure provides a chatbot system that guides a disciplinary process individually optimized for a user and a companion animal based on a conversation with a user.

The objects of the present disclosure are not limited to the above-mentioned objects, and other objects and advantages of the present disclosure that are not mentioned may be understood by the following description, and will be more clearly understood by the embodiments of the present disclosure. In addition, it will be easily understood that the objects and advantages of the present disclosure can be realized by the means shown in the claims and combinations thereof.

Companion animal discipline guide method of a chatbot system according to an embodiment of the present disclosure is, among a plurality of artificial intelligence models trained to provide a guide for the discipline of companion animals, artificial intelligence corresponding to the behavior of a companion animal selected according to a user input. Identifying the intelligence model, and based on the identified artificial intelligence model, providing a guide on discipline of the companion animal performing the selected action.

The companion animal discipline guide method of the chatbot system may further include acquiring a disciplinary guide for each behavior of the companion animal, and training the plurality of artificial intelligence models to provide a guide based on the disciplinary guide. .

The step of identifying the artificial intelligence model corresponding to the selected behavior may include, when there are a plurality of artificial intelligence models registered for the selected behavior, the plurality according to at least one of the species, age, and sex of the companion animal selected according to a user input. You can select one artificial intelligence model from among four artificial intelligence models.

On the other hand, in the step of providing the guide, the first step disciplinary guide may be provided, and the second step disciplinary guide may be provided according to the user's progress report on the provided first step disciplinary guide.

In this case, the providing of the guide may include providing at least one demonstration image when a user input requesting a supplementary explanation for the first step disciplinary guide is received while the disciplinary guide of the first step is provided. May be.

On the other hand, the companion animal discipline guide method of the chatbot system includes obtaining a plurality of disciplinary guidelines for a specific behavior of the companion animal, training each artificial intelligence model based on each of the acquired disciplinary guidelines, The method may further include calculating a score for each of the plurality of disciplinary guidelines, based on the user's evaluation of the guide provided through each of the artificial intelligence models.

The chatbot system that provides a guide related to the discipline of companion animals according to the present disclosure generates a guide through an artificial intelligence model identified according to the companion animal's behavior, and provides a professional guide using an artificial intelligence model specialized for each behavior. It has the advantage of being able to provide.

In addition, the chatbot system according to the present disclosure has an effect of providing a customized guide in real time through a conversation with a user.

1 is a block diagram illustrating a functional configuration of a chatbot system according to an embodiment of the present disclosure.
2 is a flow chart for explaining a discipline guide method of a chatbot system according to an embodiment of the present disclosure;
3A is a diagram illustrating an operation of receiving a user input for selecting an action of a companion animal by a chatbot system according to an embodiment of the present disclosure;
3B is a diagram illustrating an operation of providing a discipline guide according to a selected action by a chatbot system according to an embodiment of the present disclosure, and
4 is a block diagram illustrating a hardware configuration of a chatbot system according to various embodiments of the present disclosure.

Before describing the present disclosure in detail, a method of describing the present specification and drawings will be described.

First, terms used in the specification and claims have been selected from general terms in consideration of functions in various embodiments of the present disclosure. However, these terms may vary according to the intention of a technician in the relevant technical field, legal or technical interpretation, and the emergence of new technologies. In addition, some terms are arbitrarily selected by the applicant. These terms may be interpreted as the meanings defined in the present specification, and if there is no specific term definition, they may be interpreted based on the general contents of the present specification and common technical knowledge in the art.

In addition, the same reference numerals or numerals in each drawing attached to the present specification indicate parts or components that perform substantially the same function. For convenience of description and understanding, different embodiments will be described using the same reference numerals or reference numerals. That is, even if all components having the same reference numerals are shown in a plurality of drawings, the plurality of drawings do not mean one embodiment.

In addition, in the specification and claims, terms including ordinal numbers such as "first" and "second" may be used to distinguish between components. These ordinal numbers are used to distinguish the same or similar constituent elements from each other, and the use of these ordinal numbers should not limit the meaning of the term. For example, the order of use or arrangement of elements combined with such an ordinal number should not be limited by the number. If necessary, each ordinal number may be used interchangeably.

In the present specification, expressions in the singular include plural expressions unless the context clearly indicates otherwise. In the present application, terms such as "comprise" or "comprise" are intended to designate the presence of features, numbers, steps, actions, components, parts, or combinations thereof described in the specification, but one or more other It is to be understood that the presence or addition of features, numbers, steps, actions, components, parts, or combinations thereof, does not preclude the possibility of preliminary exclusion.

In an embodiment of the present disclosure, terms such as "module", "unit", "part" are terms used to refer to components that perform at least one function or operation, and these components are hardware or software. It may be implemented or may be implemented as a combination of hardware and software. In addition, a plurality of "modules", "units", "parts", etc., are integrated into at least one module or chip, and at least one processor, except when each needs to be implemented as individual specific hardware. Can be implemented as

In addition, in an embodiment of the present disclosure, when a part is connected to another part, this includes not only a direct connection but also an indirect connection through another medium. In addition, the meaning that a certain part includes a certain component means that other components may be further included rather than excluding other components unless specifically stated to the contrary.

1 is a block diagram illustrating a functional configuration of a chatbot system according to an embodiment of the present disclosure.

Referring to FIG. 1, the chatbot system 100 may include at least one user terminal 10 and a server 20.

Chat-bot is an abbreviation of a chat robot, and refers to a service that provides various information or functions by performing a conversation with a user. In this case, the conversation with the user may be performed based on audio or visual text.

The chatbot system 100 corresponds to a system for providing the above-described chatbot service.

The chatbot system 100 may communicate with a user through the user terminal 10 using at least one web page or application.

The user terminal 10 may correspond to various terminal devices such as a smart phone, a tablet PC, a smart speaker, a TV, a notebook PC, and a desktop PC.

Referring to FIG. 1, the user terminal 10 may include a chatbot interface module 110 for exchanging a conversation with a user.

The chatbot interface module 110 may communicate with a user through a microphone, a display, and a speaker of the user terminal 10.

The server 20 may include at least one electronic device for understanding the user's conversation content and generating the conversation content of the chatbot.

While the server 20 is connected to the user terminal 10 through at least one web page or application, various conversation contents to be provided through the chatbot interface module 110 of the user terminal 10 (ex. guide related to discipline) ) Can be created.

Referring to FIG. 1, the server 20 may include an artificial intelligence model management module 120, a guide generation module 130, and the like.

The artificial intelligence model management module 120 is a module for managing one or more artificial intelligence models trained to provide a guide for discipline of companion animals.

Referring to FIG. 1, the artificial intelligence model management module 120 may manage a plurality of artificial intelligence models 121, 122, and 123 trained through different discipline guidelines.

Disciplinary guidelines refer to information about the training process to correct specific behaviors of companion animals. The disciplinary guidelines may be those prescribed by a companion animal discipline expert or a scholar, and may include a training process for each step to correct a specific behavior.

Examples of disciplinary guidelines according to the behavior of companion animals are shown in Table 1 below.

The following disciplinary guidelines are limited to dogs among companion animals. The training guidelines in Table 1 below are exemplary, and the training guidelines used by the chatbot system according to the present disclosure are not limited to the training guidelines in Table 1 below.

behavior Discipline guidelines Barking at a specific sound -Identify the cause
1. There is a possibility that you may have an experience of surprise with a sound, or an experience or trauma of increased excitement caused by an outsider visit after a certain sound.
2. You may be more sensitive due to stress builds up as you haven't walked for a long time or as you become more alert in the house.

- solution
Through “sound desensitization education”, education is conducted in a way that changes bad memories of sound into good memories through compensation.”
@ Prerequisite: one or more of mat, house, sit, wait
1. If you are at home, your dog may be in a state of high alertness or stress, so it is recommended to proceed after a light walk or play.
2. Use a mat or house where your dog can rest comfortably and conduct the'waiting' education in advance.
3. During'Wait', start with a small sound of your dog's usual reaction. If your dog reacts to the sound, instruct them to enter the mat or house.
4. If you enter the mat or house well, reward it with compliments and snacks.
5. If successful, increase the volume a little and repeat.
6. If the training does not progress well at a certain level of sound, lower the sound by one or two steps to proceed again.
Tip) Place the mat or house in a location close to where it sounds, and move to a place where you can relax more comfortably as your dog's success rate increases. Aggression when visiting outsiders -Identify the cause
1. An act of barking with alertness or showing aggression by accepting an outsider visit as an invasion within the territory.
2. The behavior of barking or attacking with anxiety caused by bad memories after visiting an outsider.
3. Barking due to increased excitement caused by various stimuli (door opening sounds, greetings, etc.) generated when visiting an outsider
4. Behavior due to trauma when reacting to a specific person (male, child, etc.).
5. It may be reinforced little by little because it naturally learns that people with bad memories do not approach or disappear due to their barking and expression of aggression.
6. Socialization period Not meeting many people or bad memories of people.
Note: Be especially careful with innocent behaviors that young children treat their puppies as threatening or rude behavior to their puppies.

-Solution (Stimulation desensitization education)
@ Instill the awareness that good things happen when outsiders approach you without harming you.
@ Prerequisite: Matt, House
@ If you respond to a specific appearance or gender, if you are helping, please conduct the education with similar conditions.
1. Take a short walk before the start of training to relieve tension.
2. Meeting outsiders outside the house and coming into the house can reduce your alertness (even better if you take a walk together).
3. Have a guardian use snacks to make a mat or house so that the dog is calm. (During training, outsiders, please stay still in one place so as not to irritate your dog).
4. If your dog is still not calming down, use a lead wire for a simple walk around the house.
5. If your dog gets calmer, please compensate. Please use praise and skinship together to keep your child calm even after compensation.
6. If your dog is calm, the outsider moves slowly inside the room, and if it reacts, give it a mat or house again.
7. Depending on the dog's reaction level, repeat by increasing the outsider's moving space little by little.
8. If you eat snacks from outsiders, it is better for outsiders to give them directly to your child.
tip)
1. Steps 1 and 2 are a way to lower the dog's excitement so that they can focus more on education, so you can proceed from step 3 if you are a dog who listens to the guardian's instructions to some extent.
2. The reward is whatever your dog likes. (Snack, praise, skinship, toys, etc.) Increased excitement toward guardians -Finding the cause
@ Cause due to increased excitement due to high dependence on caregivers.
@ When the behavior is reinforced by the memory of excessive affection when the guardian enters the house. In that case, the dog may wait even harder for that time and may lead to separation anxiety.

- solution
@ Excessive affection can adversely affect your dog. In this case, on the contrary, an indifferent attitude is required.
1. After leaving and entering, ask the dog "Did you play well?"Don't greet or greet your back and let your dog's excitement calm down with indifference, such as changing clothes or organizing.
2. After that, if your dog's excitement subsides, please praise it carefully.
3. Some dogs may temporarily act more severely if they suddenly become indifferent, but this is a process of education, so do not give up and proceed as it is.
Tip) After returning to the day out, children who jump, scratch with their paws, or stop barking for a while may also reinforce their behavior, so please say hello or praise while your dog is not excited. Vigilance, anxiety towards a specific person -Identify the cause
1. Trauma, alertness, or anxiety caused by certain people's harsh behavior (speaking loudly, hitting, etc.).
2. In case excessive skinship is considered harassing behavior
3. Unintentionally instilling dislike or scary memories in your dog (eg, someone who takes a bath, accidentally hurts your dog, etc.)

- solution
@ In order to get rid of the dog's alertness and anxiety, certain people need to increase the amount of time they spend with their dog.
1. A specific guardian is in charge of walking, playing, eating, and snacks.
2. Induce them to your arms naturally through snacks or toys.
3. Please allow a few minutes to allow your dog to approach you calmly (this may take a few days depending on the situation).
4. If your dog approaches or comes into your arms right in front of you, give it a skinship and create a better rapport. Excessive affection and possessiveness towards a specific person -Identify the cause
1. A borderline behavior caused by obsession and possessiveness, which is caused by excessive affection of a certain person.
2. When behaviors such as barking or aggression, such as being hugged by a specific person and avoiding the seat, are accepted as interest or praise, or the behavior is reinforced by other family members leaving the position.

- solution
@ In the case of a family with a dog's obsession, it is necessary to let them know that the behavior is not good.
@ Pre-learning: Get down, wait
1. The process of friendship with other family members must be preceded (family members take turns evenly taking snacks, meals, and walks).
2. Understand when your dog's borderline behavior is severe or less severe.
3. Begin to educate your dog about the behavior at the time when the borderline behavior was the weakest (it is recommended that all training gradually change from low to strong).
4. For example, if your dog barks when it is on your knees, please show your refusal, such as letting him stand up silently and descending naturally or turning his back.
5. Afterwards, give instructions such as “Get down” or “Wait” and wait (don't give the instructions too often, give your dog time to think about it).
6. Reward your dog when it becomes calm (reward is better if the guardian who was the target of barking can give it to you).
Tip) If you reward your dog as soon as it stops barking, you can repeat the barking behavior, so make your dog calm and reward it after a certain period of time. Demanding bark -Identify the cause
1. “Requirement barking” is a learning-reinforced behavior that the guardian can do when he or she barks, scratches, or jumps with his forefoot.
2. Even if the behavior is not asking for anything, there may be situations where the behavior may have been reinforced by interest or touch (eg, the behavior of a guardian who curls up when the dog barks or hugs him to get out of bed).

- solution
@ Be aware that snacks, play, and walks are not going on due to barking behavior.
@ At first, you can bark or get more excited about memories you've experienced before. If you are rewarded again at this point, the “required behavior” can be more severe.
@ Prerequisite: Wait
1. When your dog barks with demanding behavior, ask him to “wait” and the guardian should stand still and wait.
2. When the barking dog becomes calmer over time, reward it with a snack and praise it.
3. In the early stages of education, your dog may get excited and cannot understand “Wait” and consistently engage in demanding behavior. At this time, the guardian does not give up, please wait until the dog is calm.
4. If your dog becomes calm and reacts with excitement again when you try to give a reward, stop the act of giving the reward and wait again.
5. At first, start with a short waiting practice and gradually increase the time, then set a standard time and give random compensation so that the dog can not predict the time and concentrate more (e.g., if the standard is 5 seconds, between 3 and 6 seconds) Randomly rewarded).
Tip) When your dog does not immediately succeed and does other actions, it is important not to panic or repeat instructions (wait, etc.), and to give your dog plenty of time to think while waiting. Unfamiliar pets border -Identify the cause
1. An unfamiliar dog's mouth, barking due to an increase in excitement caused by various stimuli (door opening sound, greeting sound, barking sound of other dogs, etc.)
2. Vigilant barking due to the entry and exit of an unfamiliar dog into a place perceived as one's own space.
3. Barking or attacking with anxiety caused by bad memories after visiting an unfamiliar dog.
4. Barking out of fear and vigilance toward other dogs because they missed the socialization period.

- solution
@ I need another dog to help. (Socialized, quiet dog)
@ This is an education that eliminates the alertness of unfamiliar dogs and creates good awareness.
<Step 1>
1. Take a walk with other dogs outside and come in with them (this can lower your vigilance).
2. In the middle of a walk, when you get close to other dogs, give them snacks to instill good awareness of other dogs.
3. When you return home together, you may become alert and barking may disappear.
4. Make a fun time by playing with other dogs, snacks, etc.
5. If you are still barking at an unfamiliar dog at home after a walk, please continue with the following training.
<Step 2>
1. Do not bark at other dogs as much as possible by inducing them with snacks to turn other dogs on their backs and focus on their guardians.
2. When your dog eats a snack, give it a gentle compliment and skinning to lower excitement and create a good awareness of other dogs. It is better to give it while holding it in your hand).
3. At this time, if the guardian's dog is sensitive to the movement of an unfamiliar dog, please keep the supporting dog in one place through the lead wire.
4. If you are not sensitive to the movements of other dogs while eating snacks, please release the helping dog comfortably.
5. When the barking behavior decreases, make a fun time through play, snacks, etc.
Tip) When another dog visits, do the same training from the beginning, and if the barking decreases to some extent, proceed from the second step. Separation anxiety -Identify the cause
1. If your dog keeps barking while alone at home, destroys objects, and makes a bowel movement, it may be an anxiety for separation.
2. Even if the separation anxiety is not severe, there is no guardian, so anxiety or alertness may increase, and you may be more sensitive to noise than usual.
3. There is a possibility that you may have experience of being surprised by the sound, or experience or trauma of increased excitement from visiting outsiders after a certain sound.
4. You may be more sensitive due to stress builds up as you haven't taken a long walk or become alert inside the house.
5. Dogs who are alert or anxious about external stimuli or sounds are usually more sensitive because they do not have a guardian.

- solution
@ If the problem is not caused by sound or stimulus, it is recommended to conduct an education on separation anxiety.
@ Through “Sound Desensitization Education”, we provide education in a way that changes bad memories of sound into good memories through compensation.
@ Prerequisite: one or more of mat, house, sit, wait
1. If you are at home, your dog may be in a state of high alertness or stress, so it is recommended to proceed after a light walk or play.
2. Use a mat or house where your dog can rest comfortably and conduct the'waiting' education in advance.
3. During'Wait', start with a small sound of your dog's usual reaction. If your dog reacts to the sound, instruct them to enter the mat or house.
4. If you enter the mat or house well, reward it with compliments and snacks.
5. If successful, increase the volume little by little and repeat.
6. If the training does not progress well at a certain level of sound, lower the sound by one or two steps before proceeding again.
Tip) Place the mat or house in a location close to where it sounds, and move to a place where you can relax more comfortably as your dog's success rate increases. A certain kind of animal, a certain kind of outsider boundary -Identify the cause
1. When reacting to animals or specific people (males, children, etc.), anxiety is often expressed due to trauma or lack of sociality.
2. The socialization period, not many experiences, or bad memories of people and animals.
3. When a person or animal with a bad memory does not approach or disappears due to his barking or attacking behavior, which is naturally reinforced and gradually reinforced.
※ Caution: Be especially cautious of innocent behaviors that young children treat their dogs as threatening or rude behavior to the dog.

- solution
@ If a stranger or a dog approaches you without harming yourself, it is good to have an educational method that instills the awareness that good things will happen.
@ Prior learning: Eye contact
1. Determine where you start barking when a stranger or dog approaches you from a distance.
2. When a stranger or dog approaches, call the name before barking and focus on the guardian before the dog responds through eye contact.
3. Give a snack while a stranger or dog passes by (if you find a stranger or dog while eating a snack and show barking, please proceed again, and when giving a snack, move away from the stranger and give the snack) .
4. When you get used to a certain degree, gradually increase the interval of rewards you have given continuously. It is also a good idea to give snacks directly from a stranger, not a guardian, when the distance is getting close.
5. If you fail while eating snacks, please proceed from the beginning again.
6. Give me continuous repetitive learning.
Tip) As a method for children who eat snacks quickly and bark right away, snacks are held in hand so they can be eaten little by little, or hold a tough snack in their hand so that people can focus on the snack until they pass by. Specific object boundary -Identify the cause
1. When reacting to a specific object, it is often vigilant or fearful.
2. Socialization period There are times when I am afraid because I haven't experienced much experience.
3. When it is gradually reinforced by learning that a specific object disappears due to one's barking or attacking behavior.
4. Barking after moving objects due to the dog's chasing instinct.

- solution
@ It is good to conduct an educational method that instills the awareness that good things will happen if an unfamiliar object approaches you without harming yourself (Please proceed in a quiet space with not much stimulation at first).
@ Pre-learning: One of eye contact, come here
1. While the dog is taking a natural walk, the guardian is looking at an object approaching.
2. Keep track of the distance your dog reacts to unfamiliar objects (motorcycles, bicycles, etc.).
3. When an unfamiliar object approaches, focus on the guardian before the dog reacts through eye contact.
4. Give a snack while an unfamiliar object is passing by (if you find an unfamiliar object while eating a snack and show barking, please proceed again, and when giving a snack, move away from the unfamiliar object and give it a snack).
5. When an unfamiliar object passes, start walking again.
6. Give me continuous repetitive learning.
Tip) As a method for children who eat snacks quickly and bark right away, snacks are held in hand so they can be eaten little by little, or hold a tough snack in their hand so that people can focus on the snack until they pass by. Excessive interest in unfamiliar dogs -Identify the cause
1. In the case of dogs who lack self-control or have not been able to fulfill their activities, they are stressed, or barking due to excessive interest, excitement, and curiosity toward strangers or unfamiliar dogs.
2. When your dog is excitedly welcomed and approached by a stranger, the behavior is reinforced by the stranger's praise and skinship.

- solution
@ It is most important to relieve the child's desires and stress with sufficient walks, many experiences, and various games.
@ Provides training for dogs to develop self-control.
@ Pre-learning: Wait, eye contact, come here
1. During training, basically wear a collar and a harness. For dogs whose excitement is easily increased, it is helpful to wear a “prevention harness”.
2. If your dog starts barking, do not give any rewards such as interest or skinship, and end the situation that your dog likes, such as moving to another place.
(Even if your dog doesn't try to follow you, move firmly.)
3. Do not react to your dog's behavior after moving to a short location, but wait calmly (not using directives at the beginning of training and waiting for the guardian to wait calmly can help reduce confusion for your dog).
4. Give a reward when the excitement subsides.
5. Repeat steps 1 to 4 to slowly increase the waiting time.
6. Even if your dog doesn't concentrate well at first, don't be mad or angry (it may make your dog more excited or try to run away, making education difficult).
7. Use directives (wait, come here, etc.) when your dog starts to follow the guardian's actions to some extent.
Tip) When your dog barks, giving rewards such as interest or skinship (such as a hug) can strengthen its behavior.

As an example, the server 20 may obtain training instructions for each behavior of the companion animal through web crawling, or may receive discipline instructions through a user terminal of at least one expert. In addition, the server 20 may train each of the plurality of artificial intelligence models 121, 122, 123,… to provide a guide on discipline to the user according to each discipline guideline.

Here, each artificial intelligence model is a deep learning-based neural network model and may include one or more layers. Each artificial intelligence model may be trained according to a method such as a recurrent neural network (RNN) or a deep Q-network (DQN).

For example, each artificial intelligence model may be trained to provide a disciplinary guide step by step according to the disciplinary guideline.

In addition, each artificial intelligence model, when a user's response to the disciplinary guide provided for each step is input, may be trained to provide the next step disciplinary guide or additional information matching the response.

Here, the user's response may be a progress report, a question, or the like.

The progress report may be a response from a user notifying that a partial disciplinary process has been performed according to the disciplinary guide and/or a result of performing a partial disciplinary process.

The question may be a response from a user who requests additional/specific explanation or related additional information to the provided discipline guide.

That is, each artificial intelligence model, based on the RNN, provides a disciplinary guide for each step, but can be trained to generate conversation content (disciplinary guide) that naturally continues according to the user's response.

In this case, each artificial intelligence model may be trained by using the actual conversation content between an expert providing a guide step by step according to the discipline guide and a guardian who is provided with the guide as a training data set, but is not limited thereto.

On the other hand, in the above-described embodiment, each artificial intelligence model is implemented/defined in an end-to-end method that generates (outputs) the conversation content corresponding to the discipline guide for each step as the user's response (passage report, question) is input. It was described as being.

However, each artificial intelligence model may be defined/designed in a form including a plurality of unit artificial intelligence models having different functions.

For example, each artificial intelligence model is a unit model for understanding (transforming) natural language (ex. user's response) in a vector form, a unit model for identifying the next vector to be followed by the transformed vector (RNN-based), and the identified It can be defined/implemented in a form each including a unit model for converting a vector back to a natural language (ex. training guide for the next step).

The guide generation module 130 is a module for providing a guide using at least one artificial intelligence model among a plurality of artificial intelligence models 121, 122, 123, ....

1, it has been described that the chatbot interface module 110 is included in the user terminal 10, and the artificial intelligence model management module 120 and the guide generation module 130 are stored in the server 20. , The location of each module can be changed.

For example, at least one of the artificial intelligence model management module 120 and the guide generation module 130 may be included in the user terminal 10.

When the artificial intelligence model management module 120 is included in the user terminal 10, the aforementioned plurality of artificial intelligence models 121, 122, 123,… may also be stored in the user terminal 10.

On the other hand, with reference to Figure 2 below, the discipline guide method of the chatbot system 100 will be described in order.

2 is a flowchart illustrating a method of guiding discipline of a chatbot system according to an embodiment of the present disclosure.

Referring to FIG. 2, the chatbot system 100 may identify an artificial intelligence model corresponding to an action selected according to a user input from among a plurality of artificial intelligence models 121, 122, 123, ... (S210).

Here, the user input may be received through the user terminal 100, and the behavior of the companion animal to be disciplined may be selected through the user input.

In addition, the chatbot system 100 may identify an artificial intelligence model trained according to a discipline guide for correcting a selected behavior among a plurality of artificial intelligence models 121, 122, 123, ….

However, it is also possible when there are multiple artificial intelligence models corresponding to the selected behavior.

For example, even if it is for the same behavior of ‘to defecate anywhere,’ the training guidelines for dogs before 3 months of age may differ from those for dogs after 3 months of age, and thus the same behavior. There may be multiple artificial intelligence models registered for.

Likewise, training guidelines may vary depending on the age and sex of the companion animal even though it is for the same behavior, and a plurality of different artificial intelligence models may be registered according to the age and gender of the companion animal.

As such, when there are multiple artificial intelligence models registered for the selected behavior, the chatbot system 100 can identify one artificial intelligence model according to at least one of the species, age, and sex of the companion animal selected according to the user input. have.

In general, information on the species, age, gender, etc. of the companion animal is input from the user at the request of the chatbot system 100 when the application provided by the chatbot system 100 is first executed through the user terminal 10. It may be, but is not limited thereto.

In addition, the chatbot system 100 may provide a guide for discipline of companion animals based on the identified artificial intelligence model (S220).

Specifically, the guide generation module 130 may acquire conversation content (ex. discipline guide for each step) output through the identified artificial intelligence model and transmit it to the chatbot interface module 110.

As a result, a guide for discipline may be provided through the chatbot interface module 110.

In this case, the guide generation module 130 may provide the step-by-step discipline guide (conversation content) output from the (identified) artificial intelligence model to the user step by step through the chatbot interface module 110.

Here, the guide generation module 130 is a method of acquiring the next conversation content of the artificial intelligence model by inputting the user's step-by-step response (passage report, question, etc.) received through the chatbot interface module 110 back into the artificial intelligence model. As a result, a disciplinary guide for each step can be provided to the user.

As a specific example, the chatbot system 100 may provide a first step disciplinary guide, and then provide a second step disciplinary guide according to the user's progress report on the first step disciplinary guide.

As such, the chatbot system 100 according to the present disclosure guides the disciplinary guidelines step by step according to the conversation process with the user performed through the artificial intelligence model. It has the advantage of being able to induce an appropriate disciplinary process.

That is, the chatbot system 100 according to the present disclosure has an effect that is clearly differentiated from a case in which the disciplinary guidelines for correcting the behavior of the companion animal are thrown to the user with simple enumerated knowledge.

Meanwhile, in the above-described embodiments, only the case in which an artificial intelligence model trained for each behavior guideline of a companion animal is used has been described, but it is of course possible that a guide is provided in the form of a simple knowledge graph rather than an artificial intelligence model.

In this case, the knowledge graph may include information on one or more discipline guides (conversation content) for each step. In addition, the knowledge graph may be constructed so that the discipline guide of the next step is changed according to the user's response received for each step.

That is, one or more user responses predicted to be followed for each disciplinary guide for each step may be pre-stored, and a disciplinary guide for the next step to be followed may be preset for each predicted user's response.

Meanwhile, an example of a service provided by the chatbot system 100 will be described in more detail below with reference to FIGS. 3A to 3B. 3A to 3B illustrate a user terminal 10 and a server 20 implemented as a smart phone.

3A is a diagram illustrating an operation of receiving a user input for selecting an action of a companion animal by a chatbot system according to an embodiment of the present disclosure.

Referring to FIG. 3A, while executing an application of the server 20, the user terminal 10 may provide a user interface (UI) 310 for receiving a selection of an action of a companion animal to be disciplined.

For example, when a user input touching the displayed “bark at a specific sound” item is detected, the user terminal 10 selects the “bark at a specific sound” action and transmits information on the selected action to the server 20 I can.

Meanwhile, in FIG. 3A, when the'view more' item is selected, the user terminal 10 may further display at least one item in addition to the currently displayed action items.

In addition, when the'search' item is selected, the user terminal 10 may receive a search word from the user and display at least one action including the input search word.

3B is a diagram illustrating an operation of providing a discipline guide according to a selected action by a chatbot system according to an embodiment of the present disclosure.

FIG. 3B is based on the premise that the “barking at a specific sound” action is selected in FIG. 3A.

Referring to FIG. 3B, the chatbot interface module 110 of the user terminal 10 may provide a UI 320 for conversation between the chatbot and the user. In Figure 3b, the name of the chatbot is named'AI trainer'.

Meanwhile, the server 20 may obtain a training guide for each step through an artificial intelligence model corresponding to the selected action (barking at a specific sound) and transmit it to the user terminal 10.

As a result, referring to FIG. 3B, the user terminal 10 may provide a chat message 321 including a first step training guide.

Here, a chat message 321 ′ may be obtained according to a user input in response to the chat message 321.

At this time, the user terminal 10 may transmit a chat message 321' to the server 20, and the server 20 inputs a chat message 321' to the artificial intelligence model to include a training guide for the next step. Chat message 322 may be generated.

As a result, referring to FIG. 3B, a chat message 322 may be provided through the user terminal 10.

On the other hand, it is possible that the user's response to the training guide for each step is a request for a question or supplementary explanation.

For example, when a user's response (ex.What is waiting training?) corresponding to a question about the training guide included in the chat message 322 is received, the chatbot system 100 responds to the question. It can be created and provided.

Alternatively, when a response from a user requesting a supplementary explanation for the training guide included in the chat message 322 (e.g., wait and tell us how to do the training specifically) is received, the chatbot system 100 includes a supplementary explanation. It is also possible to provide information to perform or provide at least one pre-stored demonstration image (eg, a waiting training image of a similar breed).

Meanwhile, according to an embodiment, the chatbot system 100 may acquire a plurality of disciplinary guidelines for one specific behavior of a companion animal.

In this case, the chatbot system 100 may acquire a plurality of discipline guidelines for the same behavior in a state in which the species, age, or sex of the companion animal is unified.

In addition, the chatbot system 100 may train a plurality of artificial intelligence models through each of a plurality of discipline guidelines.

That is, a plurality of artificial intelligence models can be independently trained and prepared to correct the same behavior.

In this case, the chatbot system 100 may provide a guide based on one artificial intelligence model arbitrarily selected from among a plurality of artificial intelligence models to each of users who request correction of the corresponding behavior of the companion animal.

Here, the chatbot system 100 may receive users' evaluations of the guides provided through each artificial intelligence model, and calculate scores for each of the plurality of artificial intelligence models based on the inputted user's evaluations.

This score may be understood as a score for each of a plurality of discipline guidelines used to train each of a plurality of artificial intelligence models.

Through this embodiment, the chatbot system 100 may generate evaluation information or ranking information on which discipline guidelines are most effective for a specific behavior.

Specifically, when provided through an artificial intelligence model used by the chatbot system 100, one index indicating which discipline guidelines are most effective may be created.

4 is a block diagram illustrating a hardware configuration of a chatbot system according to various embodiments of the present disclosure.

Referring to FIG. 4, the user terminal 10 may include a memory 11 and a processor 12.

The memory 11 is an operating system (OS) for controlling the overall operation of the components of the user terminal 10 and a component for storing at least one instruction or data related to the components of the user terminal 10 .

The memory 11 may include a nonvolatile memory such as a ROM or a flash memory, and may include a volatile memory formed of a DRAM or the like. In addition, the memory 11 may include a hard disk, a solid state drive (SSD), or the like.

The processor 12 is a component for overall control of the user terminal 12. Specifically, the processor 12 may perform an operation according to various embodiments of the present disclosure by being connected to the memory 11 and executing at least one instruction stored in the memory 11.

The processor 12 may be composed of one or more processors. In this case, the one or more processors may include a CPU, a general-purpose processor such as an AP, a digital signal processor (DSP), a graphics dedicated processor such as a GPU, a vision processing unit (VPU), or an artificial intelligence dedicated processor such as an NPU.

Referring to FIG. 4, the user terminal 10 may further include at least one of a communication unit 13, a display 14, a user input unit 15, and an audio output unit 16.

The communication unit 13 is a component for performing communication with at least one external device (ex. server 20).

The communication unit 13 may be connected to an external device based on a network implemented through wired communication and/or wireless communication. In this case, the communication unit 13 may be directly connected to an external device, but may be connected to an external electronic device through one or more external servers (eg, Internet Service Providers (ISPs)) that provide a network.

The network may be a personal area network (PAN), a local area network (LAN), a wide area network (WAN), etc., depending on the area or size, and depending on the openness of the network, the Intranet, It may be an extranet or the Internet.

Wireless communication includes long-term evolution (LTE), LTE-A (LTE Advance), 5G (5th Generation) mobile communication, code division multiple access (CDMA), wideband CDMA (WCDMA), universal mobile telecommunications system (UMTS), and WiBro. (Wireless Broadband), GSM (Global System for Mobile Communications), DMA (Time Division Multiple Access), WiFi (Wi-Fi), WiFi Direct, Bluetooth, NFC (near field communication), at least one of the communication methods such as Zigbee Can include.

Wired communication may include at least one of communication methods such as Ethernet, optical network, Universal Serial Bus (USB), and ThunderBolt. Here, the communication unit 150 may include a network interface or a network chip according to the wired/wireless communication method described above. Meanwhile, the communication method is not limited to the above-described example, and may include a communication method newly emerging according to the development of technology.

The display 14 is a component for visually providing various information.

The user terminal 10 may visually provide at least a part of various web pages or applications constituting the chatbot service of the chatbot system 100 through the display 14.

The display 14 may be implemented as a liquid crystal display (LCD), a plasma display panel (PDP), organic light emitting diodes (OLED), transparent OLED (TOLED), micro LED, etc., but is not limited thereto. It may include a variety of known types of displays.

The display 14 may be implemented in the form of a touch screen capable of sensing a user's touch manipulation, and may be implemented as a flexible display that can be folded or bent.

The user input unit 15 is a component for receiving various user inputs or user commands. The user input unit 15 may include various components such as one or more buttons, a touch screen, a microphone, a keypad, and a camera.

The user terminal 10 may receive the behavior of a companion animal to be corrected through the user input unit 15 and may also receive the user's conversation content.

The audio output unit 16 is a component for aurally providing various information, and may include a speaker, an earphone/headphone terminal, and the like.

The user terminal 10 may output the voice of the chatbot corresponding to the conversation content (guide) of the chatbot through the audio output unit 16.

Referring to FIG. 4, the server 20 includes a memory 21 and a processor 22. In addition, the server 20 may include a communication unit 23 for performing communication with the user terminal 10.

The memory 21 may include the above-described various artificial intelligence models in addition to the OS and at least one instruction.

According to an embodiment, the processor 22 loads only an artificial intelligence model corresponding to an action selected according to a user input among a plurality of artificial intelligence models 121, 122, 123,… stored in the memory 21 and corresponds to the guide. You can create the content of the conversation.

The server 20 may provide at least a part of a web page or application for providing a service of the chatbot system 100 to the user terminal 10 through the communication unit 23.

Meanwhile, the various embodiments described above may be implemented in a recording medium that can be read by a computer or a similar device using software, hardware, or a combination thereof.

According to hardware implementation, embodiments described in the present disclosure include Application Specific Integrated Circuits (ASICs), digital signal processors (DSPs), digital signal processing devices (DSPDs), programmable logic devices (PLDs), field programmable gate arrays (FPGAs). ), processors, controllers, micro-controllers, microprocessors, and electric units for performing other functions.

In some cases, the embodiments described herein may be implemented by the processor itself. According to software implementation, embodiments such as procedures and functions described in the present specification may be implemented as separate software modules. Each of the above-described software modules may perform one or more functions and operations described herein.

Meanwhile, computer instructions or computer programs for performing processing operations in the chatbot system 100 according to various embodiments of the present disclosure described above are non-transitory computer-readable medium. Can be stored in. When a computer command or a computer program stored in such a non-transitory computer-readable medium is executed by a processor of a specific device, the above-described specific device performs a processing operation in the chatbot system 100 according to various embodiments described above.

The non-transitory computer-readable medium refers to a medium that stores data semi-permanently and can be read by a device, rather than a medium that stores data for a short moment, such as registers, caches, and memory. Specific examples of non-transitory computer-readable media may include CD, DVD, hard disk, Blu-ray disk, USB, memory card, ROM, and the like.

In the above, preferred embodiments of the present disclosure have been illustrated and described, but the present disclosure is not limited to the specific embodiments described above, and is not departing from the gist of the disclosure claimed in the claims. Of course, various modifications may be made by those skilled in the art, and these modifications should not be understood individually from the technical idea or perspective of the present disclosure.

100: chatbot system

Claims (8)

In the companion animal discipline guide method of the chatbot system,
Receiving a user input for selecting at least one of a plurality of actions of the companion animal;
Identifying a trained artificial intelligence model based on the discipline guideline for the selected behavior from among a plurality of artificial intelligence models trained to provide a guide for discipline of companion animals; And
Including, based on the identified artificial intelligence model, providing a guide for the discipline of the companion animal performing the selected action; Including,
Providing the guide,
Providing a discipline guide of the first step based on the output of the identified artificial intelligence model,
When a user's progress report on the provided first stage disciplinary guide is received, a second stage disciplinary guide is provided based on the output of the identified artificial intelligence model into which the progress report is input,
When a user's question about the provided first step disciplinary guide is received, an answer to the question is provided based on the output of the identified artificial intelligence model to which the question is input,
When a user input requesting a supplementary explanation for the provided first step disciplinary guide is received, at least one demonstration image related to the first step disciplinary guide is provided,
The companion animal discipline guide method of the chatbot system,
Independently training each artificial intelligence model based on each of a plurality of different discipline guidelines for correcting a specific behavior of a companion animal; And
Comprising the step of calculating a score for each of the plurality of discipline guidelines, based on the user's evaluation of the guide provided through each of the artificial intelligence models; Companion animal discipline guide method of the chatbot system further comprising. ◈ Claim 2 was abandoned upon payment of the set registration fee. The method of claim 1,
The companion animal discipline guide method of the chatbot system,
Obtaining disciplinary guidelines for each companion animal's behavior; And
Training the plurality of artificial intelligence models to provide a guide based on the discipline guideline; further comprising, a companion animal discipline guide method of a chatbot system. ◈ Claim 3 was abandoned upon payment of the set registration fee.◈ The method of claim 1,
Identifying the artificial intelligence model corresponding to the selected behavior,
When there are a plurality of artificial intelligence models registered for the selected behavior, the chatbot selects one artificial intelligence model among the plurality of artificial intelligence models according to at least one of the species, age, and sex of the companion animal selected according to a user input. How to guide the system's pet discipline. delete delete delete At least one memory for storing one or more instructions; And
At least one processor for performing the companion animal discipline guide method of claim 1 by executing the one or more instructions; comprising, a system. In a computer program stored in a computer-readable medium,
A computer program stored in a computer-readable medium that is executed by at least one processor of the system to cause the system to perform the companion animal discipline guide method of claim 1.

Images