KR102190900B1 - A method for providing cleaning service and an apparatus therefore - Google Patents

Abstract

The present invention relates to a method for providing a cleaning service. The method is performed by a cleaning service system server device. The method includes: a step of receiving a cleaning service offering or cost estimate request including cleaning service target space information from a user terminal; a step of transmitting a plan view of the cleaning service target space to the user terminal for display on a user interface, in which the cleaning service target space is divided into individual spaces and at least one of the individual spaces is selected as the cleaning service target; a step of matching combinable exterior finishing materials and a work type with respect to each selected individual space after the selection of the cleaning service target space is received from the user terminal; a step of transmitting information on the combination of the work type and at least one exterior finishing material resulting from the matching to the user terminal for display on the user interface; a step of receiving the input of information on a desired work time amount and the exterior finishing material-work type combination resulting from the matching with respect to the selected individual space; and a step of calculating a cleaning service cost estimate with respect to the selected individual space and displaying it on the user interface based on the area of the selected individual space, area that can be covered per unit time, and service price per unit time for each combinable exterior finishing material and work type in accordance with the received information input.

Description

A method of providing cleaning service, or an apparatus therefor, {A METHOD FOR PROVIDING CLEANING SERVICE AND AN APPARATUS THEREFORE}

The present invention relates to a cleaning service method or apparatus therefor, and more particularly, to a space, time, and work that a person receiving a corresponding cleaning service can partially select.

Existing services for cleaning inside buildings were being supplied to the market in a way that contractors regularly provided the entire or contracted space within the building. Looking at the specific cleaning service estimate or cost determination method, the contractor receives specific service details from the building owner or the building manager, submits the cost estimate to the building owner or the building manager, etc. It was a structure to fasten. According to this contract, workers who provide the cleaning service are dispatched to the building during normal working hours and continue to reside and provide cleaning services.

Accordingly, it is difficult for the building owner or the person who manages the building to calculate a more objective cost estimate, and even if it is unnecessary, there is an inefficiency in that a cleaning service is provided at all times and the cost is paid. In addition, inefficiency is inherent in this point as well, since the cleaning service for almost most of the space in the building has to be entrusted collectively.

In order to solve the above problem, it is intended to provide a more efficient cleaning service method and apparatus for the same, differentiated from the existing cleaning service.

The problems to be solved to be achieved in the present invention are not limited to the problems to be solved, and other problems that are not mentioned can be clearly understood by those of ordinary skill in the technical field to which the present invention belongs from the following description. There will be.

In the method for providing a cleaning service according to an embodiment of the present invention, the method is performed by a cleaning service system server device, and requests for cleaning service provision or cost estimate including information on a cleaning service target space Receiving from a user terminal; Transmitting a floor plan of a cleaning service target space to the user terminal to display on a user interface, the cleaning service target space is divided into a plurality of individual spaces, and at least one of the plurality of individual spaces is selected as the cleaning service target Become; When selection of the cleaning service target space is received from the user terminal, matching an exterior finishing material and a work type that can be combined with each other for each of the selected individual spaces; Transmitting information on a combination of the matched at least one exterior finish material and work type to the user terminal to display on the user interface; Receiving, for the selected individual space, an input of information about a matching combination of exterior finishes and work types, and a desired amount of work time; And a cleaning service for the selected individual space, based on a processable area per unit time and a service price per unit time for each of the combinationable exterior finishing materials and work types, and the area of the selected individual space according to the received information input. It may include calculating a cost estimate and displaying it on the user interface.

Additionally or alternatively, the method further comprises receiving feedback information on a cleaning service cost estimate for the selected individual space, wherein the feedback information is a change, addition, or deletion of the type of work included in the information input. Or it may include a change to the desired amount of work time.

Additionally or alternatively, the method may further include transmitting a notification on whether or not a cleaning service is performed for the selected individual space to the user terminal to be displayed on the user interface.

Additionally or alternatively, the method may further include transmitting a notification on whether or not a cleaning service is performed for the selected individual space to a terminal of the cleaning service performer to display a notification on the user interface.

Additionally or alternatively, whether or not the cleaning service is performed may be detected through an interaction between a unique identification means installed in the selected individual space and a terminal of the cleaning service performer.

Additionally or alternatively, the method includes the steps of receiving information about the cleaning service performer's review of the cleaning service for the selected individual space from the cleaning service performer's terminal and transmitting the received cleaning review information to the user terminal. It may further include a step.

Additionally or alternatively, the method further includes receiving an evaluation or review of the cleaning service for the selected individual space from the user terminal, and the evaluation or review may be provided for each job type.

Additionally or alternatively, the cleaning service target space may be displayed so that each of the plurality of individual spaces can be individually selected.

Additionally or alternatively, when a contract for providing the cleaning service is concluded according to the cleaning service cost estimate, the selected individual space is cleaned using the cleaning service personnel management information stored in the database server device. Allocating a service performer, and the cleaning service personnel management information may include a processable area per unit time for each work type for a plurality of cleaning service performers and an evaluation score for the cleaning service.

Additionally or alternatively, an area for each of the plurality of individual spaces may be displayed on the user interface.

In an apparatus for providing a cleaning service according to another embodiment of the present invention, the apparatus includes: a memory for storing cleaning service provision related information; A transceiver for transmitting and receiving information with a user terminal, a terminal of a cleaning service performer, or a database server device; And a processor for processing the received information or information to be transmitted and providing a user interface to the user terminal or a terminal of the cleaning service performer, wherein the processor provides cleaning service including information on a space for cleaning service Alternatively, a request for cost estimate is received from the user terminal, and the floor plan of the cleaning service target space is transmitted to the user terminal to display on the user interface, and the cleaning service target space is divided into a plurality of individual spaces, and the plurality of At least one of the individual spaces is selected for the cleaning service; When the selection of the cleaning service target space is received from the user terminal, for each of the selected individual spaces, a combination of an exterior finishing material and a work type that can be combined with each other is matched, and a combination of the matched at least one exterior finishing material and a work type Transmitting information to the user terminal through the transceiver to display information on the user interface, and inputting information on the matched combination of exterior finishes and work types, and a desired amount of work time for the selected individual space through the transceiver. And the selected individual space based on the area that can be processed per unit time and service price per unit time for each of the combinationable exterior finishing materials and work types, and the area of the selected individual space according to the received information input and A cleaning service cost estimate for may be calculated and displayed on the user interface.

The above problem solving methods are only some of the embodiments of the present invention, and various embodiments in which the technical features of the present invention are reflected are based on the detailed description of the present invention to be described below by those of ordinary skill in the art. Can be derived and understood.

According to the present invention, a person receiving the cleaning service may not only receive a cleaning service for a part of his or her building or a living space, but also select a desired time for receiving the cleaning service. In addition, the person receiving the cleaning service can receive an objective cleaning service cost estimate and can be provided with a transparent cost adjustment procedure in the process.

According to the present invention, a person providing a cleaning service can provide cleaning services for a part of the space, not the entire independent space, and thus can provide cleaning services for several places within a normal working hour, so that it is more efficient. Can provide cleaning service.

The effects that can be obtained in the present invention are not limited to the effects mentioned above, and other effects not mentioned can be clearly understood by those of ordinary skill in the art from the following description. will be.

BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are included as part of the detailed description to aid in understanding of the present invention, provide embodiments of the present invention, and together with the detailed description, the technical spirit of the present invention will be described.
1 shows a system for a method for providing a cleaning service according to an embodiment of the present invention.
2 is a flowchart illustrating a method for providing a cleaning service according to an embodiment of the present invention.
3, 4, and 5 illustrate a user interface related to a method for providing a cleaning service according to an embodiment of the present invention.
6 shows a block diagram of an apparatus for implementing or implementing a method according to the invention.

Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings. However, the present invention is not limited to the embodiments described in the present specification and may be implemented in various different forms. The terms used in the present specification are intended to aid understanding of the embodiments, and are not intended to limit the scope of the present invention. In addition, the singular forms used below also include plural forms unless the phrases clearly indicate the opposite meaning.

1 shows a system for a method for providing a cleaning service according to an embodiment of the present invention.

The terminals 10 and 20 shown in FIG. 1, the cleaning service system server device 30, and the database server device 40 can mutually transmit and receive information through wired and wireless communication, and are transmitted through electronic signal processing. It may be a device or equipment that processes the received or received information and generates or derives new information for the method using the received information or through an additional algorithm.

In more detail, the terminals and the server device or the database server device can transmit and receive information through an app, program, or software installed on the terminals, and visually display the information on the displays of the terminals. Will be able to display.

The cleaning service system server device 30 may provide a method for providing cleaning services for a user (ie, a person receiving cleaning service) through the user terminal 10. In more detail, the cleaning service system server device 30 provides an efficient cost estimate for a cleaning service for the user's living space (a shopping mall, office, house, etc.) or an indoor (outdoor) space that the user wants to manage. And can handle the process for quality management of cleaning services accordingly.

Hereinafter, an embodiment of the present invention will be described with reference to FIG. 2.

The server device 30 may receive a request for cleaning service provision or cost estimate, including information on a space for cleaning service, from the user terminal (S210). The service target space may be a living space of the user described above or an indoor (outdoor) space that the user wants to manage. When the service target space is identified, the server device 30 may transmit information related to a plan view (drawing) of the service target space to the user terminal or a terminal of the cleaning service performer. In order to transmit such plan view (drawing) related information, the plan view (drawing) related information must be stored in a memory in the server device 30 or in the database 40 in advance, and in the server device 30 A procedure or method of storing the plan view (drawing) related information in a memory or in the database is not covered in the present invention.

The server device 30 may transmit information related to the floor plan of the cleaning service target space to the user terminal or the cleaning service performer's terminal in order to display the information related to the floor plan on the user interface (S220). The cleaning service target space is divided into a plurality of individual spaces, and at least one of the plurality of individual spaces may be selected as the cleaning service target. In addition, information on the area of each of the plurality of individual spaces may be displayed together in the user interface. That is, the cleaning service target space may be divided into the plurality of individual spaces in the user interface and displayed so that each of the plurality of individual spaces can be individually selected. FIG. 3 shows a diagram 300 of a space for cleaning service displayed on the user interface. Also, area information for each of the individual spaces may be displayed together. Accordingly, the user may select one or more individual spaces to request cleaning service from among the plurality of individual spaces on the user interface displayed on the display of the user terminal. That is, at least one individual space for requesting a cleaning service may be selected from among the plurality of individual spaces, and information on such selection may be transmitted from the user terminal to the server device 30.

In addition, when the individual space is selected, it may be provided in the user interface so that the purpose or type of the individual space can be selected by the user. That is, the user interface may be provided to allow the user to designate that the individual space is, for example, a'meeting room' through the user interface, and to select a purpose or type of each individual space. Figure 4 shows this.

In addition, when the purpose or type of the individual space is selected, facilities that require cleaning service existing in the individual space (e.g., glass windows, window frames, lights, various household appliances, desks, trash cans, sinks, bathtubs, sinks, etc. ) And the quantity thereof may be provided so that the user can specify through the user interface according to the space of a corresponding purpose or type, and to select facilities in each individual space. Figure 5 shows this.

On the other hand, it has been described that the purpose or type of the individual space is selected by the user, or the procedure for selecting facilities existing in the selected individual space is performed together in the process of selecting the individual space through the user interface. As an example, it may be performed in conjunction with a procedure or method of storing the plan view (drawing) related information in the memory in the server device 30 or in the database server device. That is, in the process of storing the information related to the floor plan (drawing), the purpose/type of each individual space displayed in the floor plan and/or a list of facilities existing in each individual space may be input or stored.

Therefore, if the purpose/type of the individual space or information on the facilities in the individual space is stored in advance and can be accessed by the server device 30 as above, the individual Information on the use/type of space or facilities in the individual space may be included and transmitted to the user terminal.

In addition, information on the degree of pollution may be additionally linked to the purpose/type of the individual space or information on facilities in the individual space and provided. This is information indicating how contaminated each individual space or equipment in each individual space is during the cleaning service operation on average, and the type of work, the area that can be processed per unit time, or the service price per unit time may fluctuate depending on the degree of pollution. . That is, the pollution degree and the type of work, an area that can be processed per unit time, or a service price per unit time may be correlated. Considering the degree of contamination, a more accurate cleaning service cost estimate will be possible, and it can contribute to the improvement of the cleaning service quality.

When the selection of the cleaning service target space is received from the user terminal, the server device 30 may match an exterior finishing material and a work type that can be combined with each other for each of the selected individual spaces (S230). For example, if the exterior finish (A) is marble (a1), the operation type (bn) for cleaning marble, for example, vacuum cleaning (b1), machine cleaning (b2), and the like may be matched. In other words, it may have a structure in which various types of work {b1, b2, ..., bn} are connected to one specific exterior finish material (a1). Such matching is considered according to the characteristics of the exterior finishing material, and the type of work matched with the specific exterior finishing material will vary depending on the subject providing the cleaning service according to the present invention. The table below illustrates the results of the matching.

object
(Individual space) Type of work Finishing material Area (m2) Pollution degree Common passage Daily management Artificial tiles 1000.0 Lowest parking lot Garbage can collection (quantity) Stainless steel 2000.0 usually restroom Floor cleaning work Artificial tiles 120.0 Lowest Restaurant Special gloss work marble 500.0 usually office Cleaning work carpet 200.0 the best facility Glass, stairs, floor Glass, stone tile 100.0 usually

In addition, as described above, if the purpose/type of each individual space or information on the facilities in each individual space is preset, additionally, the purpose/type of each individual space, or facilities within each individual space can be applied. Task types can be matched. For example, if the selected individual space is a toilet and a wash basin provided in the toilet is designated as a facility, individual types of work applicable to the wash basin may be matched.

In addition, if the pollution degree-related information is used together, the pollution degree-related information is also used for matching of the combinationable exterior finishes and work types for each of the selected individual spaces, thereby enabling more precise work type matching.

The server device 30 may transmit information on a combination of the matched at least one exterior finishing material and a work type to the user terminal to display the information on the user interface (S240).

By displaying information on the matched combination on the user interface, a user may be able to select a work type that can be selected in a corresponding individual space. That is, the combination of the exterior finish and work type displayed at this stage may be for various exterior finishes (eg, marble, tile, carpet, etc.). In addition, as described above, if the purpose/type of each individual space or information on the facilities in each individual space is preset, not only the exterior finishing materials, but also the use/type of each individual space, facilities and work within each individual space Information about a combination of types may be transmitted to the user terminal for display in the user interface. That is, the matched combination may be a combination of an exterior finish, a use/type of the selected individual space, and a work type with at least one of the facilities in the selected individual space, and hereinafter, expressed as “matching combination”.

Then, the server device 30 may receive an input of information about a matching combination and a desired amount of work time for the selected individual space (S250). The information on the desired amount of work time may include the number or frequency of cleaning for a predetermined time. In addition, the information on the desired amount of work time is a value compared to the standard work time required by the cleaning service operator, that is, a specific ratio to the standard work time required or the amount of time increased or decreased from the standard work time required. Can include. For example, in the user interface, in order to input the desired amount of work time, the standard work requirement amount may be displayed according to each selected individual space and matching combination. The standard work requirement may be stored and managed in the database server device 40, and may be a value calculated using information on personnel management for cleaning services to be described later.

According to the received information input, the server device 30 cleans the selected individual space based on a processable area per unit time and service price per unit time for each of the matching combinations, and the area of the selected individual space. A service cost estimate may be calculated and displayed on the user interface (S260). Information on an area that can be processed per unit time for each of the matching combinations, a service price per unit time, and an area of the selected individual space may be stored in a memory in the server device 30 or in the database server device 40.

The server device 30 may receive feedback information on a cleaning service cost estimate for the selected individual space. The feedback information may include a change, addition, or deletion of a job type included in the information input, or a change in the desired amount of work time. When the feedback information is received, the server device 30 may calculate a corrected cleaning service cost estimate corresponding thereto and display it on the user interface. Until the user accepts the calculated cleaning service cost estimate, the process of transmitting and receiving feedback information and calculating and displaying the cleaning service cost estimate may be repeated several times.

When the cleaning service cost estimate is accepted by the user, for example, when a contract for providing the cleaning service is concluded, a cleaning service performer who will participate in the cleaning service must be assigned. Thus, the server device 30 allocates a cleaning service performer to the selected individual space by using the cleaning service personnel management information stored in the memory in the server device 30 or the database server device 40. I can. The cleaning service personnel management information may include an area that can be processed per average unit time for each type of work for a plurality of cleaning service performers (or an area that can be processed per average unit time for each matching combination) and an evaluation score for the cleaning service. I can.

When the cleaning service cost estimate is accepted by the user, for example, when a contract for providing the cleaning service is signed, the cleaning service may be performed at a designated time point. While the cleaning service is being performed, the server device 30 may transmit a notification on whether to perform the cleaning service for the selected individual space to the user terminal to display on the user interface. Whether the cleaning service is performed may be detected through an interaction between a unique identification means installed in the selected individual space and a terminal of the cleaning service performer. For example, after the cleaning service performer completes a cleaning service of a designated type of work in the selected individual space, if the terminal is recognized by the unique identification means installed in the individual space, a notification about whether the cleaning service is performed It is transmitted to the server device 30 and the server device 30 may transmit the received notification to the user terminal. In addition, the notification may be transmitted to a terminal of the cleaning service performer and may be displayed on a user interface of the cleaning service performer.

On the other hand, if the cleaning service start time and end time of each designated job type are recorded in the selected individual space of the cleaning service performer, the area that can be processed per unit time for each job type of the aforementioned individual cleaning service performer (or matching combination Information about the area that can be processed per average unit time for each) can be obtained. For example, when the cleaning service performer starts and completes a cleaning service of a specified job type (or matching combination) in the selected individual space (as described above), its own terminal is recognized by the unique identification means installed in the individual space. If so, the cleaning service start time and end time of each designated work type (or matching combination) may be recorded in the selected individual space. The information may be stored in a memory in the server device 30 or in the database server device and used in a method related to providing a cleaning service according to the present invention.

When the cleaning service is completed, the cleaning service performer may transmit a cleaning review for the selected individual space through a terminal of the cleaning service performer. Accordingly, the server device 30 may receive information about the cleaning service performer's late cleaning for the selected individual space from the cleaning service performer's terminal. Since this is performed regularly or periodically due to the nature of the cleaning service, it can be used as a means for examining the validity of an initial cleaning service cost estimate. If the amount of treated area per unit time or pollution level applied at the time of estimating the cleaning service cost is not appropriate (e.g., if the actual pollution level is worse than the provided pollution level information, the treatment area per unit time becomes smaller, or vice versa), cleaning Service costs or amount of work hours can be readjusted. In addition, the server device 30 may transmit information on the received cleaning review to the user terminal.

In addition, when the cleaning service is completed, the user may transmit an evaluation or review of the cleaning service for the selected individual space to the server device 30 through the user terminal. Accordingly, the server device 30 may receive an evaluation or review of the cleaning service for the selected individual space from the user terminal. The evaluation or review may be provided for each type of work (or for each matching combination). The evaluation or review is managed as the cleaning service personnel management information, and may be stored in a memory in the server device 30 or in the database server device.

6 shows a block diagram of an apparatus 600 for implementing or implementing a method according to the present invention. The device may include a transceiver 610, a memory 620 and a processor 630. Although the transceiver, memory, or processor are shown as physically separate, at least two of the three may be physically integrated into one. In addition, it goes without saying that the device may further include other configurations.

The transceiver allows the device to communicate with each other through a wired or wireless network with an associated device or terminal, such as a user terminal, a cleaning service performer terminal, or a database server device, in order to implement or implement the cleaning service providing method according to the present invention. do.

The memory may store a procedure, method, or method related to the above-described cleaning service providing method, or may store an algorithm for this.

The processor may process a request for the cleaning service provision or cost estimate through a procedure, method, or method related to the cleaning service provision method stored in the memory, through some or a combination of the above descriptions. In addition, the processor may transmit or receive information or data necessary for processing the request to the user terminal, the cleaning service performer's terminal, or the database server device.

As an example, the processor may receive a request for cleaning service provision or cost estimate, including information on a space for cleaning service, from the user terminal through the transceiver. The processor may transmit the floor plan of the cleaning service target space to the user terminal through the transceiver to display a plan view on the user interface. The cleaning service target space is divided into a plurality of individual spaces, and at least one of the plurality of individual spaces may be selected as the cleaning service target. Then, when the selection of the cleaning service target is received from the user terminal, the processor may match an exterior finishing material and a work type that can be combined with each other for each of the selected individual spaces. The processor may transmit information on a combination of the matched at least one exterior finish material and work type to the user terminal through the transceiver to display information on the user interface. For the selected individual space, the processor may receive an input of information about a matching combination of exterior finishes and work types, and a desired amount of work time through the transceiver. According to the received information input, the processor for the selected individual space, based on a processable area per unit time and a service price per unit time for each of the combinable exterior finishes and work types, and the area of the selected individual space. In order to calculate the cleaning service cost estimate and display it on the user interface, information on the cleaning service cost estimate may be transmitted to the user terminal through the transceiver.

The processor may receive feedback information on a cleaning service cost estimate for the selected individual space through the transceiver. The feedback information may include a change, addition, or deletion of a task type included in the information input, or a change to the desired amount of work time. The information on the desired amount of work time may include the number or frequency of cleaning for a predetermined time.

The processor may transmit a notification on whether or not a cleaning service for the selected individual space is performed to the user terminal through the transceiver to display on the user interface. In addition, the processor may transmit a notification on whether or not the cleaning service for the selected individual space is performed to the terminal of the cleaning service performer to display a notification on the user interface.

Whether the cleaning service is performed may be detected through an interaction between a unique identification means installed in the selected individual space and a terminal of the cleaning service performer.

The processor may receive information about the cleaning service performer's review of the cleaning service for the selected individual space from the terminal of the cleaning service performer through the transceiver, and transmit the received cleaning review information to the user terminal.

The processor may receive an evaluation or review of the cleaning service for the selected individual space from the user terminal, and the evaluation or review may be provided for each job type.

The cleaning service target space may be divided into the plurality of individual spaces on the user interface, and displayed so that each of the plurality of individual spaces can be individually selected.

When a contract for providing the cleaning service is concluded according to the cleaning service cost estimate, the processor cleans the selected individual space using cleaning service personnel management information stored in the memory 620 or the database server device. A service performer is allocated, and the cleaning service personnel management information may include an area that can be processed per unit time for each work type for a plurality of cleaning service performers and an evaluation score for the cleaning service.

In addition, as another aspect of the present invention, the above-described proposal or operation of the invention is by means of a "computer" (a comprehensive concept including a system on chip (SoC) or a (micro) processor). Code that can be embodied, executed, or executed, or a computer-readable storage medium or computer program product that stores or includes the code, may be provided, and the scope of the present invention is to store the code or the code Including computer-readable storage media or computer program products.

Detailed description of the preferred embodiments of the present invention disclosed as described above has been provided to enable those skilled in the art to implement and implement the present invention. Although the above has been described with reference to the preferred embodiments of the present invention, those skilled in the art will understand that various modifications and changes can be made to the present invention described in the following claims. Thus, the invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (11)

In the method for providing a cleaning service, the method is performed by a cleaning service system server device,
Receiving a request for cleaning service provision or cost estimate, including information on a space for cleaning service, from a user terminal;
Transmitting a floor plan of a cleaning service target space to the user terminal to display on a user interface, the cleaning service target space is divided into a plurality of individual spaces, and at least one of the plurality of individual spaces is selected as the cleaning service target Become;
When selection of the cleaning service target space is received from the user terminal, matching an exterior finishing material and a work type that can be combined with each other for each of the selected individual spaces;
Transmitting information on a combination of the matched at least one exterior finish material and work type to the user terminal to display on the user interface;
Receiving, for the selected individual space, an input of information about a matching combination of exterior finishes and work types, and a desired amount of work time; And
According to the received information input, cleaning service cost for the selected individual space based on the area that can be processed per unit time and service price per unit time for each of the combinationable exterior finishing materials and work types, and the area of the selected individual space Comprising the step of calculating an estimate and displaying it on the user interface. The method of claim 1, further comprising receiving feedback information on a cleaning service cost estimate for the selected individual space,
The feedback information, characterized in that it comprises a change, addition, deletion of the type of work included in the information input, or a change in the desired amount of work time. delete delete The method of claim 1, wherein whether the cleaning service is performed for the selected individual space is detected through an interaction between a unique identification means installed in the selected individual space and a terminal of a cleaning service performer. The method according to claim 1 or 2, further comprising: receiving information on a cleaning review of a cleaning service performer for the selected individual space from a terminal of the cleaning service performer; And
The method further comprising transmitting information on the received cleaning reviews to the user terminal. The method of claim 1 or 2, further comprising receiving an evaluation or review of the cleaning service for the selected individual space from the user terminal,
The evaluation or review is characterized in that provided for each type of work, method. The method according to claim 1 or 2, wherein an area for each of the plurality of individual spaces is displayed on the user interface. In the device for providing cleaning service,
A memory for storing cleaning service provision related information;
A transceiver for transmitting and receiving information with a user terminal, a terminal of a cleaning service performer, or a database server device; And
A processor for processing the received information or information to be transmitted and providing a user interface to the user terminal or a terminal of the cleaning service performer,
The processor receives a request for cleaning service provision or cost estimate, including information on a space for cleaning service, from a user terminal,
The floor plan of the cleaning service target space is transmitted to the user terminal to display on the user interface, and the cleaning service target space is divided into a plurality of individual spaces, and at least one of the plurality of individual spaces is selected as the cleaning service target. ;
When the selection of the cleaning service target space is received from the user terminal, for each of the selected individual spaces, an exterior finishing material and a work type that can be combined with each other are matched,
Transmitting information on the combination of the matched at least one exterior finish material and work type to the user terminal through the transceiver to display on the user interface,
For the selected individual space, the matching combination of exterior finishes and work types, and information input for the desired amount of work time is received through the transceiver, and
According to the received information input, cleaning service cost for the selected individual space based on the area that can be processed per unit time and service price per unit time for each of the combinationable exterior finishing materials and work types, and the area of the selected individual space The apparatus, characterized in that the estimate is calculated and displayed on the user interface. In the method for providing a cleaning service, the method is performed by a cleaning service system server device,
Receiving, from a user terminal, a request for cleaning service provision or cost estimate, including information on a space for cleaning service;
Transmitting a floor plan of a cleaning service target space to the user terminal to display on a user interface,
The cleaning service target space is divided into a plurality of individual spaces, at least one of the plurality of individual spaces is selected as the cleaning service target, and the cleaning service target space may be selected so that each of the plurality of individual spaces can be individually selected. Displayed on the user interface,
When selection of the cleaning service target space is received from the user terminal, matching an exterior finishing material and a work type that can be combined with each other for each of the selected individual spaces;
Transmitting information on a combination of the matched at least one exterior finish material and work type to the user terminal to display on the user interface;
Receiving, for the selected individual space, an input of information about a matching combination of exterior finishes and work types, and a desired amount of work time;
According to the received information input, cleaning service cost for the selected individual space based on the area that can be processed per unit time and service price per unit time for each of the combinationable exterior finishing materials and work types, and the area of the selected individual space Calculating an estimate and displaying it on the user interface;
Allocating a cleaning service performer to the selected individual space by using cleaning service personnel management information stored in a database server device when a contract for providing the cleaning service is concluded according to the cleaning service cost estimate; And
And transmitting to the user terminal or to a terminal of a cleaning service performer to display a notification on whether or not a cleaning service for the selected individual space is performed on the user interface,
The cleaning service personnel management information, characterized in that it comprises a processing area per unit time for each type of work for a plurality of cleaning service performers and an evaluation score for the previously performed cleaning service.
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