KR102043029B1 - Calling Information Display Supporting System, Server and Method - Google Patents

Calling Information Display Supporting System, Server and Method Download PDF

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Publication number
KR102043029B1
KR102043029B1 KR1020140000607A KR20140000607A KR102043029B1 KR 102043029 B1 KR102043029 B1 KR 102043029B1 KR 1020140000607 A KR1020140000607 A KR 1020140000607A KR 20140000607 A KR20140000607 A KR 20140000607A KR 102043029 B1 KR102043029 B1 KR 102043029B1
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KR
South Korea
Prior art keywords
caller
url
request signal
call connection
caller information
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KR1020140000607A
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Korean (ko)
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KR20150081380A (en
Inventor
정재윤
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주식회사 엘지유플러스
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Priority to KR1020140000607A priority Critical patent/KR102043029B1/en
Publication of KR20150081380A publication Critical patent/KR20150081380A/en
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Publication of KR102043029B1 publication Critical patent/KR102043029B1/en

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16Communication-related supplementary services, e.g. call-transfer or call-hold
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42042Notifying the called party of information on the calling party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W88/00Devices specially adapted for wireless communication networks, e.g. terminals, base stations or access point devices
    • H04W88/18Service support devices; Network management devices

Abstract

A caller information display support system, a display support server, and a display support method thereof are disclosed. In the caller information display support system according to the present invention, in the caller information display support system that supports the caller's terminal to display the caller information, the flag and storage location for the presence of caller information corresponding to the caller A display support server for receiving a call connection request signal including a Uniform Resource Locator (URL); And a URL storage server for receiving and storing a URL for caller information of the caller from the display support server. The display support server includes a caller information set by the caller when the caller's terminal receives a call connection request signal from the caller. When determining the presence of the caller information by determining whether the presence of the caller information, characterized in that for storing the URL corresponding to the caller information of the caller in the URL storage server.

Description

Caller Information Display Supporting System, Display Supporting Server and Display Supporting Method {Calling Information Display Supporting System, Server and Method}

The present invention relates to a caller information display support system, a display support server, and a display support method thereof. More specifically, a caller's terminal searches for a flag indicating whether caller information corresponding to a caller is present according to an existing communication method. A caller information display support system, a display support server, and a display support method for receiving and displaying caller information of a caller in response to a call connection request signal received from the caller even when the caller is manufactured to receive caller information. will be.

In general, due to the innovative development of mobile communication technology, users are increasing their use of mobile phones. In line with this, mobile service providers develop and launch various additional services in addition to calling functions to provide higher quality services to users. have.

Representative value-added services launched by mobile operators include a Calling Number Identity Presentation (CNIP) service and a Calling NAme (CNAP) service.

The above-described CNIP service is a general caller ID display service, and it is impossible to set an arbitrary caller, and simply displays a phone number or, if the corresponding number is stored in an address book of a receiving terminal, displays the caller's name.

In addition, the above-described CNAP service displays the information of the caller on the screen of the receiver (or called party) by transmitting information including his name, logo, and image stored in the server by the voice caller in the call message. Service.

In general, the CNAP service can be set by the voice caller using multimedia content such as images and videos, but the capacity may be rather large, so the international standard corresponds to the CNAP service server to reduce the burden on the network. A method of storing content and sending a Uniform Resource Locator (URL) corresponding to the stored location to the called party is used.

However, in the conventional communication method, instead of transmitting a URL corresponding to the sender's CNAP content to the called party according to the international standard method, a flag indicating whether CNAP content exists is also transmitted.

By the way, if the called party's terminal is manufactured to receive the caller's CNAP contents by searching for a flag indicating whether there is CNAP content corresponding to the sender according to the existing communication method, the sender sends the URL corresponding to the CNAP contents to the called party. In this case, the called party may not recognize the URL received from the sender and may not receive the sender's CNAP contents. In this case, even though the called party's terminal has a function of receiving and displaying CNAP contents, the called party's terminal does not recognize the URL corresponding to the CNAP contents of the caller and thus does not display the caller information normally.

Patent Application Publication No. 10-1089046 (published date: 2011. 10. 06)

The present invention has been made to solve the above-described problems, even if the receiver terminal is manufactured to receive the caller information by searching for a flag indicating whether there is caller information corresponding to the caller according to the existing communication method. It is an object of the present invention to provide a caller information display support system, a display support server, and a display support method for receiving and displaying caller information of a corresponding caller in response to a call connection request signal received from a caller.

In the caller information display support system according to an embodiment of the present invention for achieving the above object, in the caller information display support system for supporting the terminal of the called party to display the caller information, to the storage location of the caller information corresponding to the caller A display support server for receiving a call connection request signal including a Uniform Resource Locator (URL) for the service; And a URL storage server for receiving and storing a URL for caller information of the caller from the display support server. The display support server includes a caller information set by the caller when the caller's terminal receives a call connection request signal from the caller. When determining the presence of the caller information by determining whether the presence of the caller information, characterized in that for storing the URL corresponding to the caller information of the caller in the URL storage server.

In the caller information display support server according to an embodiment of the present invention for achieving the above object, in the caller information display support server to support the terminal of the called party to display the caller information of the caller, storing the caller information corresponding to the caller A request signal receiver for receiving a call connection request signal including a URL for a location; A URL transmission unit for transmitting and storing a URL corresponding to caller information of the caller to a URL storage server when a call connection request signal is received through the request signal receiving unit; And a request signal transmitter for transmitting a call connection request signal corresponding to the caller to the called party's terminal.

The above-mentioned caller information display support server may further include a terminal specification inquiry unit for querying the specifications of the called party's terminal. In this case, if the URL transmission unit is inquired by the terminal specification inquiry unit that the specification of the receiver terminal does not recognize the URL in the call connection request signal received by the request signal receiving unit, the URL corresponding to the caller information of the caller Send to URL storage server.

The above-described caller information display support server may further include a caller determining unit that determines whether the caller is subscribed to the same communication service as the called party based on the call connection request signal received by the request signal receiving unit. In this case, the URL transmission unit transmits the URL corresponding to the caller information of the caller to the URL storage server when the caller is subscribed to a communication service different from the called party.

Caller information display support method according to an embodiment of the present invention for achieving the above object, in the caller information display support method of the caller information display support server that supports the caller's terminal to display the caller information of the caller, Receiving a call connection request signal including a URL of a storage location of a corresponding caller information; When the call connection request signal is received through the call connection request signal receiving step, transmitting and storing a URL corresponding to the caller information of the caller to a URL storage server; And transmitting a call connection request signal corresponding to the caller to the called party's terminal.

The above-mentioned caller information display support method may further include querying the specifications of the called party's terminal. Here, when the URL transmission step is inquired that the specification of the called party's terminal by the specification inquiry step does not recognize the URL in the call connection request signal received by the call connection request signal receiving step, corresponding to the caller information of the caller Send the URL to the URL storage server.

The above-mentioned caller information display support method may further include determining whether the caller is subscribed to the same communication service as the called party based on the call connection request signal received by the call connection request signal receiving step. In this case, the URL transmission step transmits the URL corresponding to the sender's sender information to the URL storage server when the sender is subscribed to a communication service different from the called party.

According to the present invention, even if the called terminal is manufactured to receive caller information of the caller by searching for a flag indicating whether caller information corresponding to the caller is present according to an existing communication method, the call connection request signal received from the caller is received. Correspondingly, caller information may be received and displayed according to a URL corresponding to caller information of the caller.

1 is a view schematically showing a caller information display support system according to an embodiment of the present invention.
2 is a diagram schematically showing the configuration of a caller information display support server according to an embodiment of the present invention.
3 is a view schematically showing the configuration of a communication terminal according to an embodiment of the present invention.
4 is a flowchart illustrating a caller information display support method according to an embodiment of the present invention.
5 is a flowchart illustrating a method of displaying caller information according to an embodiment of the present invention.

Hereinafter, a caller information display support system, a display support server, and a display support method thereof according to an embodiment of the present invention will be described in detail with reference to the accompanying drawings.

1 is a view schematically showing a caller information display support system according to an embodiment of the present invention.

Referring to FIG. 1, the caller information display support system includes a display support server 100 and a URL (Uniform Resource Locator) storage server 200. At this time, the display support server 100 and the URL storage server 200 may be connected to the receiver terminal 300 of the called party, respectively. In addition, the display support server 100 and the called terminal 300 may be connected to the caller 10 or the content server 20 through the communication network 30, respectively. Here, the caller 10 refers to a caller's terminal requesting a call connection to the called terminal 300, the content server 20 stores the multimedia content, such as images, logos, videos set by the caller for the CNAP service Says server. In addition, the communication network 30 may be a mobile communication network such as Code Division Multiple Access (CDMA), Wideband CDMA (WCDMA), or Long Term Evolution (LTE), as well as wired communication networks such as public switched telephone networks (PSTNs), and wired and wireless networks. Including the Internet.

When the sender 10 sets the caller information and stores it in the content server 20, a flag and a content storage server 20 indicating whether caller information exists in a call connection request signal to the called terminal 300. The URL of the storage location of the caller information stored in the header may be included in the header of the call connection request signal, or the URL of the storage location of the caller information may be included in the call connection request signal and transmitted to the called party's communication network.

The display support server 100 receives a call connection request signal including a URL for whether a caller information corresponding to the caller 10 exists and a URL for a storage location, or a call connection signal including a URL for a storage location. do. Here, the display support server 100 may receive a call connection request signal that does not have both a flag for the presence of caller information and a URL for a storage location when the caller 10 does not have a CNAP service function for setting caller information. If the caller 10 uses the CNAP service for notifying the called party whether only the caller information exists, the caller 10 may receive a call connection request signal including only a flag thereof. However, an embodiment of the present invention relates to a case in which the sender 10 includes a URL of a storage location of caller information regarding whether a caller information exists in a header of a call connection request signal and transmits it to a called party according to international standards. Therefore, a detailed description of the case where the call connection request signal does not include the flag for the existence of the caller information and the URL for the storage location, or the case where only the flag for the presence of the caller information is included is omitted.

The URL storage server 200 receives and stores the URL for the caller information of the caller 10 from the display support server 100. In this case, the display support server 100 determines whether the caller information set by the caller 10 is present when the caller request signal is received from the caller 10. In the case of determining, the URL corresponding to the caller information of the caller 10 is stored in the URL storage server 200. That is, the display support server 100, when the called party's terminal 300 receives a call connection request signal for the called party's terminal 300 of the caller 10, the query for the specifications of the called party's terminal 300, In the case where the called terminal 300 is a specification for determining whether the caller information exists in the caller 10 and displaying the caller information, the URL storage server 200 displays a URL corresponding to a storage location of the caller information of the caller 10. Save it to

2 is a diagram schematically showing the configuration of a caller information display support server according to an embodiment of the present invention. The caller information display supporting server may be a call session control function (CSCF), a home subscriber server (HSS), a telephony application server (TAS), an interconnection border control function (IBCF), or a combination thereof. At this time, the sender information display support server can be used as the display support server 100 shown in Figure 1, and therefore will be described by giving the same reference number.

1 and 2, the caller information display support server 300 according to an embodiment of the present invention is a request signal receiving unit 110, URL transmission unit 120, request signal transmission unit 130, terminal specification inquiry The unit 140 and the caller judging unit 150 may be included.

The request signal receiving unit 110 receives a call connection request signal including a flag indicating whether caller information corresponding to the caller 10 exists, a URL of a storage location of the caller information, or a URL of a storage location of the caller information. do. Here, the flag for the presence or absence of caller information may be implemented as 0 or 1. For example, if there is no sender information set by the sender 10 in the content server 20, the flag is implemented as 0. If the sender information set by the sender 10 is stored in the content server 20, the flag is set. May be implemented as 1. In addition, the URL for the storage location of the caller information may be implemented as a URL for the storage location of the server set by the communication provider subscribed to the caller 10.

When the call connection request signal is received through the request signal receiver 110, the URL transmitter 120 transmits and stores a URL corresponding to the caller information of the caller 10 to the URL storage server 200. That is, the URL transmitter 120 extracts a URL for a storage location where caller information of the caller 10 is stored from the call connection request signal received through the request signal receiver 110, and extracts the extracted URL from a URL storage server ( 200) to save. Here, the URL storage server 200 is a server provided for the caller information display support according to an embodiment of the present invention, and may be implemented as one component of the caller information display support server 100 instead of being implemented as an independent server. have.

The request signal transmitter 130 transmits a call connection request signal corresponding to the caller 10 to the called party's terminal 300. That is, the request signal transmitter 130 transmits the call connection request signal received from the caller 10 through the communication network 30 to the called terminal 300. In this case, the called terminal 300 may not recognize the URL for the storage location of the calling party information included in the call connection request signal, but may recognize the flag for the presence of the calling party information, and accordingly When the flag for the presence is recognized, it is possible to receive a URL corresponding to the caller information of the sender 10 from the URL storage server 200. In addition, the called terminal 300 may not recognize the storage location of the caller information based on the URL included in the call connection request signal, but may recognize the presence of the caller information only by the presence of the URL. The operation and function of the called terminal 300 will be described later.

The terminal specification inquiry unit 140 inquires the specifications of the terminal 300 of the called party. In this case, the terminal specification inquiry unit 140 may know the called terminal 300 based on the call connection request signal received through the request signal receiving unit 110, and based on the terminal information of the subscriber subscribed to the communication service provider. The specifications of the called terminal 300 can be inquired. In this case, the URL transmitter 120 transmits the caller information based on the URL included in the call connection request signal received by the request signal receiver 110 by the terminal specification inquiry unit 140. If the specification does not recognize the storage location of the sender, the URL for the storage location of the sender information can be transmitted to the URL storage server 200.

The caller judging unit 150 determines whether the caller 10 is subscribed to the same communication service as the called party based on the call connection request signal received by the request signal receiving unit 110. That is, the caller judging unit 150 determines whether the communication service provider to which the caller 10 subscribes is the same as the communication service provider of the called party. In this case, the URL transmitter 120 may transmit the URL corresponding to the caller information of the caller 10 to the URL storage server 200 when the caller 10 is subscribed to a communication service different from the called party.

3 is a view schematically showing the configuration of a communication terminal according to an embodiment of the present invention. The communication terminal according to the embodiment of the present invention may be used as the called party terminal 300 in the caller information display support system shown in FIG. 1, and therefore, the same reference numerals will be described. Here, the communication terminal 300 can recognize the flag of the presence of the caller information in the call connection request signal received from the caller 10, but the terminal does not recognize the URL for the storage location of the caller information, or call connection It may be a terminal that recognizes the existence of the URL included in the request signal but does not recognize the storage location of the caller information therefrom.

1 and 3, the communication terminal 300 includes a request signal receiver 310, a flag searcher 320, a URL receiver 330, a caller information display 340, a caller information requester 350, and Caller determination unit 360 may include.

The request signal receiving unit 310 receives a call connection request signal corresponding to the caller 10 through the caller information display support server 100. That is, the request signal receiving unit 310 receives a call connection request signal transmitted by the caller 10 through the caller information display support server 100.

The flag search unit 320 searches for a flag for whether caller information is present in the call connection request signal received by the request signal receiver 310. In this case, the flag search unit 320 may search for a flag indicating that caller information does not exist in the call connection request signal, or search for a flag indicating that caller information exists. However, since the embodiment of the present invention assumes that the caller information set by the caller 10 exists, the flag search unit 320 searches for a flag indicating that caller information exists in the call connection request signal. Assume If the communication terminal 300 does not recognize the storage location of the caller information based on the URL but can recognize the existence of the URL, the flag search unit 320 instead of searching the flag for the presence of the caller information. You can also search for the presence of a URL in.

The URL receiver 330 receives a URL corresponding to the caller information of the caller 10 from the URL storage server 200 when the flag search unit 320 detects the presence of a flag or the URL indicating the caller information. . That is, the URL receiver 330 stores the caller information corresponding to the caller 10 from the URL storage server 200 as the flag searcher 320 detects the presence of a flag or URL indicating the caller information. Receive the URL for. If the communication terminal 300 according to the embodiment of the present invention can recognize the URL for the storage location of the caller information in the call connection request signal, the call connection request signal currently received by the request signal receiving unit 310 While the presence of a flag or URL indicating that caller information exists by the flag search unit 320 is detected, the URL for the storage location of the caller information is not recognized due to an error in the communication network 30. The receiver 330 may receive a URL of a storage location of caller information corresponding to the caller 10 from the URL storage server 200.

The caller information display unit 340 receives and displays caller information of the caller 10 based on the URL received by the URL receiver 330. That is, the sender information display unit 340 accesses a storage location where the sender information corresponding to the sender 10 is stored, that is, the content server 20 according to the URL received by the URL receiver 330, and accesses the connected content server ( 20, the caller information of the caller 10 is received and displayed.

The caller information request unit 350 requests the caller information of the caller 10 to the content server 20 in which the caller information of the caller 10 is stored, based on the URL received by the URL receiver 330. Through this, the caller information display unit 340 may receive and display caller information from the content server 20.

The caller judging unit 360 determines whether the caller 10 is subscribed to the same communication service as the called party based on the call connection request signal received by the request signal receiving unit 310. That is, the caller judging unit 360 determines a communication service provider subscribed to by the caller 10 based on the call connection request signal received by the request signal receiving unit 310, and determines the communication service provider of the caller 10 determined. Determine whether is the same communication service provider as the called party. In this case, the URL receiver 330 may receive a URL from the URL storage server 200 when the sender 10 is subscribed to a communication service different from the called party.

4 is a flowchart illustrating a caller information display support method according to an embodiment of the present invention. Caller information display support method according to an embodiment of the present invention can be performed by the caller information display support server 100 shown in FIG.

1, 2 and 4, the caller information display support server 100 is a call connection including a flag for the presence of caller information corresponding to the caller 10 and the URL for the storage location of the caller information A request signal or a call connection request signal including a URL for a storage location of caller information is received (S110).

The caller information display support server 100 determines whether the caller 10 is subscribed to the same communication service as the called party based on the received call connection request signal (S120). That is, the caller information display support server 100 determines whether the communication service provider to which the caller 10 subscribes is the same as the communication service provider of the called party.

The caller information display support server 100 inquires the specifications of the called party's terminal 300 (S130). At this time, the caller information display support server 100 may know the called terminal 300 based on the call connection request signal received, the specifications of the called terminal 300 based on the terminal information of the subscriber subscribed to the communication service provider Can be retrieved.

The specification of the destination terminal 300 does not recognize the URL for the storage location of the caller information corresponding to the caller 10 in the call connection request signal, or recognizes the existence of the URL but cannot recognize the storage location of the caller information. If (S140), the caller information display support server 100 transmits and stores the URL corresponding to the caller information of the caller 10 to the URL storage server 200 (S150). That is, the caller information display support server 100 extracts the URL for the storage location where the caller information of the caller 10 is stored in the call connection request signal, and transmits and stores the extracted URL to the URL storage server 200.

In addition, the caller information display support server 100 transmits a call connection request signal corresponding to the caller 10 to the called party's terminal 300 (S160). That is, the caller information display support server 100 transmits a call connection request signal received from the caller 10 through the communication network 30 to the called party terminal 300.

5 is a flowchart illustrating a method of displaying caller information according to an embodiment of the present invention. Caller information display method according to an embodiment of the present invention can be performed by the communication terminal 300 shown in FIG.

1, 3 and 5, the communication terminal 300 receives a call connection request signal corresponding to the caller 10 through the caller information display support server 100 (S210). That is, the communication terminal 300 receives a call connection request signal transmitted by the caller 10 through the caller information display support server 100.

The communication terminal 300 searches for the presence of a flag or URL for the presence of caller information in the received call connection request signal (S220). In this case, the communication terminal 300 may search for a flag indicating that caller information does not exist in the call connection request signal, or search for a flag indicating that caller information exists.

When a flag indicating the presence of caller information is searched or the presence of a URL is searched (S230), the communication terminal 300 determines whether the caller 10 is subscribed to the same communication service as the called party based on the received call connection request signal. (S240). That is, the communication terminal 300 determines the communication service provider subscribed to by the caller 10 based on the call connection request signal, and determines whether the determined communication service provider of the caller 10 is the same communication service provider as the called party. .

If it is determined that the sender 10 is subscribed to a communication service different from the called party, the communication terminal 300 receives a URL from the URL storage server 200 (S250). In this case, the communication terminal 300 may receive the caller information by requesting the caller information from the content server 20 in which the caller information corresponding to the caller 10 is stored, based on the URL received from the URL storage server 200. In operation S260, caller information corresponding to the call connection request signal of the caller 10 is displayed (S270).

Claims (7)

In the caller information display support system that supports the called party's terminal to display the caller information,
A display support server for receiving a call connection request signal including a URL (Uniform Resource Locator) for a storage location of caller information corresponding to the caller; And
A URL storage server for receiving and storing a URL of the sender information of the sender from the display support server;
Including;
The display support server responds to the caller information of the caller when the called party's terminal determines whether the caller information set by the caller is determined when the call connection request signal is received from the caller. Sender information display support system, characterized in that for storing the URL to the URL storage server.
delete In the caller information display support server that supports the called party's terminal to display the caller's information,
A request signal receiver for receiving a call connection request signal including a URL of a storage location of caller information corresponding to the caller;
A URL transmission unit for transmitting and storing a URL corresponding to caller information of the sender to a URL storage server when a call connection request signal is received through the request signal receiver;
A request signal transmitter for transmitting a call connection request signal corresponding to the caller to the called party's terminal; And
Includes; terminal specification inquiry unit for querying the specifications of the called party's terminal,
When the URL transmission unit is inquired by the terminal specification inquiry unit that the specification of the terminal of the called party does not recognize the URL in the call connection request signal received by the request signal receiving unit, corresponding to the caller information of the caller Sender information display support server, characterized in that for transmitting the URL to the URL storage server.
In the caller information display support server that supports the called party's terminal to display the caller's information,
A request signal receiver for receiving a call connection request signal including a URL of a storage location of caller information corresponding to the caller;
A URL transmission unit for transmitting and storing a URL corresponding to caller information of the sender to a URL storage server when a call connection request signal is received through the request signal receiver;
A request signal transmitter for transmitting a call connection request signal corresponding to the caller to the called party's terminal; And
And a caller determining unit determining whether the caller is subscribed to the same communication service as the called party based on the call connection request signal received by the request signal receiving unit.
And the URL transmitting unit transmits a URL corresponding to caller information of the caller to the URL storage server when the caller is subscribed to a communication service different from the called party.
delete In the caller information display support method of the caller information display support server supporting the called party's terminal to display the caller information of the caller,
Receiving a call connection request signal including a URL of a storage location of caller information corresponding to the caller;
If a call connection request signal is received through the call connection request signal receiving step, transmitting and storing a URL corresponding to the caller information of the caller to a URL storage server;
Transmitting a call connection request signal corresponding to the caller to the called party's terminal; And
Querying specifications of the called party's terminal;
In the transmitting and storing of the URL, if the specification of the called party's terminal is determined by the specification inquiry step that the URL is not recognized in the call connection request signal received by the call connection request signal receiving step, Caller information display support method characterized in that for transmitting the URL corresponding to the caller information of the caller to the URL storage server.
In the caller information display support method of the caller information display support server supporting the called party's terminal to display the caller information of the caller,
Receiving a call connection request signal including a URL of a storage location of caller information corresponding to the caller;
If a call connection request signal is received through the call connection request signal receiving step, transmitting and storing a URL corresponding to the caller information of the caller to a URL storage server;
Transmitting a call connection request signal corresponding to the caller to the called party's terminal; And
And determining whether the caller is subscribed to the same communication service as the called party based on the call connection request signal received by the call connection request signal receiving step.
And transmitting and storing the URL comprises transmitting a URL corresponding to caller information of the caller to the URL storage server when the caller is subscribed to a communication service different from the called party.


KR1020140000607A 2014-01-03 2014-01-03 Calling Information Display Supporting System, Server and Method KR102043029B1 (en)

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KR100979393B1 (en) * 2008-07-07 2010-09-01 주식회사 이루온 System and method for providing caller and receiver's information display service
KR20100086642A (en) * 2009-01-23 2010-08-02 (주) 위너스텍 Method and system for providing calling information designation service by caller
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