KR101939785B1 - Method and system for surpporting delivery of thing between users using messenger - Google Patents

Abstract

A method and system for supporting delivery of goods between users using a messenger is disclosed. The method includes the steps of managing information on a social network of users, providing information on messenger accounts of other users registered in the social network in connection with a messenger account of a requestor requesting delivery of the goods, Confirming a messenger account selected among the messenger accounts as a messenger account of the recipient and establishing a chat session with the recipient's messenger account using the messaging service, And sending a request message requesting the setting.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and system for delivering goods between users by using a messenger,

The following description relates to a method and system for supporting delivery of goods between users using a messenger, and a computer program stored on a computer readable recording medium for executing a support method in combination with an electronic device embodied in the computer.

There exists a request to transfer the item owned by the user a to the user b. This request may be present at the sender user a, at the recipient user b, or at a separate user c. For example, a user a may want to transfer his or her own items to user b. As another example, user b may wish to have the item owned by user a delivered to him. As another example, the user c may wish to have the user a's item delivered to the user b.

Examples of services for delivering goods include parcel service, express delivery, or an errand service. For example, the user b may request the user a to transfer the item owned by the user a to the user b through the errand service. Korean Patent Laid-Open No. 10-2013-0042983 relates to a method of providing an errand service. When a customer's terminal, which is an intermediary server and is connected through a network, orders a service to an intermediary, , And discloses a technique for processing an order by selecting an agent who is first approved by an intermediary.

However, in order to deliver an object through such prior art, the requester must send the address of the sender and / or recipient and any necessary related request information (e.g., information about the object to be delivered or delivered, or other requests) And it is inconvenient that the information that the requester knows must be input manually or directly input to transmit through the network.

References: <PCT / KR / 2014/010167, US20140019540A1, US20130332543A1, US20130260893>

Through the linkage between the messaging service and the goods delivery service, the requester of the goods transfer with respect to the delivery of the goods using the social network in the messaging service (for example, the address, location and / or contact address of the dispatcher and / Provided is a method and system for supporting easy and simple collection and delivery to a goods delivery service.

A method of supporting delivery of goods between users, the method comprising: managing information about users' social network; Providing information on messenger accounts of other users registered in the social network in connection with a messenger account of the requester requesting delivery of the goods; Confirming the selected messenger account among the provided instant messenger accounts as a messenger account of the recipient; And establishing a chat session with the messenger account of the recipient using a messaging service and sending a request message requesting the recipient to set the receipt location of the object via the established chat session Provide a support method.

A method of supporting delivery of goods between users, comprising: receiving information on messenger accounts of other users registered with a messaging service in association with a messenger account of a requestor; Displaying information on the received messenger accounts on a screen; Providing a function for selecting one of the displayed messenger accounts from the requestor; Sending a messenger account selected from the messenger accounts to a messenger server as a messenger account of the recipient using the function; And receiving, from the messenger server, a notification message informing that the reception position requested by the recipient is set based on the recipient's messenger account in the messenger server.

And a program for causing the computer to execute the support method is recorded.

There is provided a computer program stored in a computer-readable recording medium for causing a computer to execute the above-described support method in combination with a computer.

A support system for supporting delivery of goods between users, the support system comprising: at least one processor configured to execute computer readable instructions, the at least one processor being configured to manage information about users' And provides the information on the messenger accounts of the other users registered in the social network, identifies the selected messenger account among the provided messenger accounts as the messenger account of the recipient, A chatting session with the recipient's messenger account is established using a messaging service, and a request message for requesting the recipient to set the receipt position of the object is transmitted through the established chat session .

Through the linkage between the messaging service and the goods delivery service, the requester of the goods transfer with respect to the delivery of the goods using the social network in the messaging service (for example, the address, location and / or contact address of the dispatcher and / It can be easily and easily collected and delivered to a goods delivery service.

1 is a diagram illustrating an example of a network environment according to an embodiment of the present invention.
2 is a block diagram illustrating an internal configuration of an electronic device and a server according to an embodiment of the present invention.
3 is a diagram showing an example of the overall configuration of a support system in an embodiment of the present invention.
4 is a diagram illustrating an example of selecting a goods delivery service in a messaging service, according to an embodiment of the present invention.
5 is a diagram for explaining an example of a dedicated application for delivering goods in an embodiment of the present invention.
6 to 10 are views for explaining an example of a scenario for a goods delivery service in an embodiment of the present invention.
11 is a view showing an example of a screen displaying information on a selected recipient in an embodiment of the present invention.
12 is a diagram showing an example of a screen displaying order information in an embodiment of the present invention.
FIG. 13 is a diagram illustrating an example of a screen showing that the delivery of goods according to order information is proceeding, according to an embodiment of the present invention.
FIG. 14 is a view showing an example of a screen showing that the delivery of goods according to an order is completed, according to an embodiment of the present invention.
FIG. 15 is a diagram illustrating examples of requesting an address through a messaging service and indicating that an address has been input, according to an embodiment of the present invention.
16 is a diagram for explaining an example of a pricing policy in an embodiment of the present invention.
17 is a flowchart illustrating a server support method according to an embodiment of the present invention.
18 is a flowchart showing a method of supporting a server in a case where a requestor is not a sender in an embodiment of the present invention.
19 is a flowchart illustrating a method of supporting an electronic device according to an embodiment of the present invention.
20 is a flowchart showing an electronic device support method when the requester is not a sender in an embodiment of the present invention.

Hereinafter, embodiments will be described in detail with reference to the accompanying drawings.

A support system according to embodiments of the present invention can be implemented through an electronic device and / or a server to be described later, and a support method according to embodiments of the present invention can be performed through the above-described electronic device or server . In one embodiment, the electronic device can perform a support method for an electronic device according to control of an application driven in the electronic device. A computer program, such as the above-described application, may be stored on a computer-readable recording medium to execute a support method in combination with an electronic device. In another embodiment, a server that provides a messaging service and manages a social network between users via the messaging service may perform a support method for the server.

1 is a diagram illustrating an example of a network environment according to an embodiment of the present invention. 1 shows an example in which a plurality of electronic devices 110, 120, 130, 140, a plurality of servers 150, 160, and a network 170 are included. 1, the number of electronic devices and the number of servers are not limited to those shown in FIG.

The plurality of electronic devices 110, 120, 130, 140 may be a fixed terminal implemented as a computer device or a mobile terminal. Examples of the plurality of electronic devices 110, 120, 130 and 140 include a smart phone, a mobile phone, a navigation device, a computer, a notebook, a digital broadcast terminal, a PDA (Personal Digital Assistants) ), And tablet PCs. Also, in another embodiment, at least one of the plurality of electronic devices 110, 120, 130, and 140 may be a separate video call quality measurement device implemented for video call quality measurement. For example, although FIG. 1 illustrates the shape of a smartphone as an example of the electronic device 110, in embodiments of the present invention, other electronic devices 120 (for example, , 130, 140) and / or servers 150, 160. In addition,

The communication method is not limited, and may include a communication method using a communication network (for example, a mobile communication network, a wired Internet, a wireless Internet, a broadcasting network) that the network 170 may include, as well as a short-range wireless communication between the devices. For example, the network 170 may be a personal area network (LAN), a local area network (LAN), a campus area network (CAN), a metropolitan area network (MAN), a wide area network (WAN) , A network such as the Internet, and the like. The network 170 may also include any one or more of a network topology including a bus network, a star network, a ring network, a mesh network, a star-bus network, a tree or a hierarchical network, It is not limited.

Each of the servers 150 and 160 is a computer device or a plurality of computers that communicate with a plurality of electronic devices 110, 120, 130 and 140 through a network 170 to provide commands, codes, files, Lt; / RTI &gt; devices. For example, the server 150 may be a system that provides a first service to a plurality of electronic devices 110, 120, 130, 140 connected through a network 170, 170, and 140 to the first and second electronic devices 110, 120, 130, and 140, respectively. As a more specific example, the server 150 may be a system that provides the messaging service as a first service to a plurality of electronic devices 110, 120, 130, 140, and based on this messaging service, The support method according to the present invention can be executed. In addition, the server 160 may be a system for providing the goods transfer service as a second service to the plurality of electronic devices 110, 120, 130, and 140. These servers 150 and 160 can communicate with each other through a network.

2 is a block diagram illustrating an internal configuration of an electronic device and a server according to an embodiment of the present invention. 2 illustrates an internal configuration of the electronic device 1 (110) and the server 150 as an example of the electronic device. Other electronic devices 120, 130, 140 and server 160 may also have the same or similar internal configuration as electronic device 1 110 or server 150 described above.

The electronic device 1 110 and the server 150 may include memories 211 and 221, processors 212 and 222, communication modules 213 and 223 and input / output interfaces 214 and 224. The memories 211 and 221 may be a computer-readable recording medium and may include a permanent mass storage device such as a random access memory (RAM), a read only memory (ROM), and a disk drive. The non-decaying mass storage device such as a ROM and a disk drive may be included in the electronic device 110 or the server 150 as a separate persistent storage device different from the memory 211 or 221. The memory 211 and the memory 221 are provided with an operating system and at least one program code (for example, a program installed in the electronic device 1 (110) and used for a browser or an application installed in the electronic device 1 Code) can be stored. These software components may be loaded from a computer readable recording medium separate from the memories 211 and 221. [ Such a computer-readable recording medium may include a computer-readable recording medium such as a floppy drive, a disk, a tape, a DVD / CD-ROM drive, and a memory card. In other embodiments, the software components may be loaded into memory 211, 221 via communication modules 213, 223 rather than a computer readable recording medium. For example, at least one program is a program (e.g., a program) installed by files provided by a file distribution system (e.g., server 150) that distributes installation files of developers or applications via network 170 May be loaded into the memory 211, 221 based on the above-described application.

Processors 212 and 222 may be configured to process instructions of a computer program by performing basic arithmetic, logic, and input / output operations. The instructions may be provided to the processors 212 and 222 by the memories 211 and 221 or the communication modules 213 and 223. For example, the processor 212, 222 may be configured to execute a command received in accordance with a program code stored in a recording device, such as the memory 211, 221.

The communication modules 213 and 223 may provide functions for the electronic device 1 110 and the server 150 to communicate with each other through the network 170 and may be provided to the electronic device 1 110 and / May provide a function for communicating with another electronic device (e.g., electronic device 2 120) or another server (e.g., server 160). The request generated by the processor 212 of the electronic device 1 110 according to the program code stored in the recording device such as the memory 211 is transmitted to the server 170 via the network 170 under the control of the communication module 213 150 &lt; / RTI &gt; Conversely, control signals, commands, contents, files, and the like provided under the control of the processor 222 of the server 150 are transmitted to the communication module 223 of the electronic device 110 via the communication module 223 and the network 170 213 to the electronic device 1 (110). For example, control signals, commands, contents, files, and the like of the server 150 received through the communication module 213 can be transmitted to the processor 212 or the memory 211, (The above-mentioned persistent storage device), which may further include a storage medium 110.

The input / output interface 214 may be a means for interfacing with the input / output device 215. For example, the input device may include a device such as a keyboard or a mouse, and the output device may include a device such as a display. As another example, the input / output interface 214 may be a means for interfacing with a device having integrated functions for input and output, such as a touch screen. The input / output device 215 may be composed of the electronic device 1 (110) and one device. The input / output interface 224 of the server 150 may be a means for interfacing with the server 150 or an interface with a device (not shown) for input or output that the server 150 may include. More specifically, the processor 212 of the electronic device 1 (110) uses the data provided by the server 150 or the electronic device 2 (120) in processing commands of the computer program loaded in the memory 211 A service screen or contents can be displayed on the display through the input / output interface 214. [

Also, in other embodiments, electronic device 1 110 and server 150 may include more components than the components of FIG. However, there is no need to clearly illustrate most prior art components. For example, electronic device 1 110 may be implemented to include at least a portion of input / output devices 215 described above, or may be implemented with other components such as a transceiver, Global Positioning System (GPS) module, camera, Elements. More specifically, when the electronic device 1 (110) is a smart phone, it may be an acceleration sensor, a gyro sensor, a camera, various physical buttons, buttons using a touch panel, input / output ports, Etc. may be further included in the electronic device 1 (110).

3 is a diagram showing an example of the overall configuration of a support system in an embodiment of the present invention. 3 shows the requestor terminal 310, the sender terminal 320, the recipient terminal 330, the performer terminal 340, the messenger server 350, the goods delivery service server 360 and the social network database 370 .

The requestor terminal 310, the sender terminal 320, the recipient terminal 330 and the performer terminal 340 may be implemented as the electronic device 110 described with reference to FIG. 2, and the messenger server 350 and the goods delivery The service server 360 may be implemented as the server 150 described with reference to FIG. The social network database 370 may be included in the messenger server 350 or may be implemented in a server device separate from the messenger server 350 so that the messenger server 350 and a separate server device may communicate with each other, ). &Lt; / RTI &gt; This social relationship network database 370 may be implemented to include a social graph of users. For example, the messenger accounts of the friends of user A may be registered in the social network database 370 in association with the messenger account of user A.

The requestor may be the dispatcher or the recipient, depending on the embodiment. In this case, the requestor terminal 310 may be the sender terminal 320 or the recipient terminal 330. [ According to the request of the requester, it is a basic requirement that the practitioner delivers to the recipient the things the sender has.

In other embodiments, the sender may not be specified separately. For example, a requestor is a recipient and can order a particular item or food from a convenience store, a mart, or a restaurant. In this case, the sender terminal 320 may not be required, and address information of the sender may not be separately required.

The requestor can receive the messaging service from the messenger server 350 by driving the messenger application installed in the requestor terminal 310 through the requestor terminal 310 and can process the order for the goods delivery service in the messaging service have. For example, a requestor may be provided with information about users registered as friends in a social network via a goods delivery service interface provided through an instant messenger application. Conversely, the messenger server 350 transmits information about users registered as friend of the requestor (information on the messenger account of other users registered in association with the requestor's messenger account) to the requestor terminal 310 accessing through the messenger application, From the social network database 370 and to the requestor terminal 310. In this case, the requestor can select the sender and / or recipient from among the users registered as friends through the provided information. In this case, the messenger server 350 transmits information on the selected sender and / or recipient from the requestor terminal 310 And may request address information through the messaging service to the received dispatcher and / or recipient.

The dispatcher and / or recipient can enter the requested address information via the messaging service via the messaging service. At this time, the sender and / or recipient may input the address information as text using the sender terminal 320 and / or the recipient terminal 330, or may set a desired position on the map and send the location information to the messenger server 350 have. To this end, the messenger server 350 provides the map information to the sender terminal 320 and / or the recipient terminal 330 via the messaging service, and provides a function for the sender and / or recipient to select a desired location in the map information And can receive information on the selected location in the map information as address information requested through the sender terminal 320 and / or the recipient terminal 330. [

When the address information of the sender and / or recipient is received, the messenger server 350 transmits the address information of the received sender and / or recipient and the requirement information (information on the object to be delivered or the sender, recipient and / The contact information of the requester, and the like) to the goods delivery service server 360. In this case, the goods delivery service server 360 may be configured to send a request to the attendant (at least one attendant) to process the request of the requestor based on the location identified according to the received address information (e.g., the address information of the sender and / And can deliver the order of the requester to the performer terminal 340 of the selected attendant. If the attendant accepts the processing of the order item of the requester through the attendant terminal 340, the goods delivery service by the attendant can be started and the information on the delivery status through the attendant terminal 340 can be transmitted to the goods delivery service server 360 And the information on the delivery status is transmitted from the goods delivery service server 360 to the requestor terminal 310, the sender terminal 320 and / or the recipient terminal 330 via the messenger server 350 .

According to the embodiment, the goods delivery service server 360 may be implemented in a form included in the messenger server 350. For example, the messenger server 350 may directly select an agent (at least one agent) for processing the request of the requestor and deliver the request of the requester to the administrator terminal 340 of the selected agent. In addition, the response to the acceptance for processing the order item of the performer terminal 340 or the update of the information on the delivery status may be performed through communication between the performer terminal 340 and the messenger server 350. In this case, communication between the messenger server 350 and the performer terminal 340 may also be performed through a messaging service.

In this way, the requestor can easily and conveniently register the order item including the address information of the sender and the recipient to the messenger server 350, and the processing of the order item is automatically performed. Therefore, the requestor can send the address information of the sender and / It is possible to reduce the inconvenience of inputting, and it becomes possible to flexibly respond to goods delivery service according to the business environment.

In addition, the payment according to the use of the goods delivery service may be processed through the simple settlement service provided by the messenger server 350. [ For example, when the requester needs to pay for the use of the goods delivery service, the messenger server 350 can provide the service to allow the payment according to the use of the goods delivery service to proceed through the simple settlement between the requestor and the attendant . For example, the performer can input information on the cost of the goods delivery service to the messenger server 350 before the delivery of the goods is completed or after the delivery of the goods is completed, and the messenger server 350 receives the input cost The requesting terminal 310 can request the processing of the simple settlement for the corresponding cost based on the information about the cost. Accordingly, both the requester and the attendant can more easily receive the payment function according to the use of the goods delivery service. A request for payment may be made to the sender or recipient who is not the requester as the need arises.

4 is a diagram illustrating an example of selecting a goods delivery service in a messaging service, according to an embodiment of the present invention. 4 shows an example 400 of a messenger screen for a messaging service and shows an'OO MAN 'icon 410 for linking with a goods delivery service among various services associated with the messaging service. In the present embodiment and the subsequent embodiments, the name of the messaging service is referred to as "OO", and the name of the goods delivery service is referred to as "OO MAN". This object delivery service may be included as a subservice of the messaging service. The requestor can select the 'OO MAN' icon 410 (for example, by touching the area where the 'OO MAN' icon 410 is displayed in the touch screen environment with a finger) An interface for selecting the interface and the sender and / or recipient may be provided to the requestor. These interfaces may be provided to the requester through the messenger interface as a subservice of the messaging service, or may be provided through a separate proprietary application (e.g., " OO MAN MESSENGER "

5 is a diagram for explaining an example of a dedicated application for delivering goods in an embodiment of the present invention. The example 500 of the messenger screen shown in FIG. 5 may be combined with the example 400 of the messenger screen of FIG. 4 to form one page. For example, one page may be configured such that the example 500 of the messenger screen is followed by an example 400 of the messenger screen. In the example 500 of the messenger screen, an 'OO MAN' application icon 510 and an 'OO Apps' icon 520 are shown as an example of providing a path for installing a dedicated application for delivering goods, . For example, a user of the messenger application may be provided with a page for downloading a dedicated application for delivering goods through the 'OO MAN' application icon 510. In addition, the user can receive a page for downloading various applications related to the messaging service (a plurality of different applications including at least a dedicated application for goods delivery service) through the 'OO Apps' icon 520 have.

A dedicated application for the goods delivery service may also include functionality for interfacing with the messaging service to select the sender and / or recipient utilizing the social network in the messaging service and to provide the selected sender and / And a function for receiving address information.

The messenger server 350 or the goods delivery service server 360 may transmit the distance information (e.g., the distance between the dispatcher and the attendant, the distance between the dispatcher and the attendant, and the attendant conveying the goods to at least one of the requester, dispatcher, recipient, (E.g., information about at least one of the total distance expected to travel), time information (e.g., the estimated time it takes for the dispatcher to visit the dispatcher, the estimated time it takes for the dispatcher to visit the dispatcher, Information on at least one of the total estimated time taken to process the information) and the charge information.

In addition, the messenger server 350 or the goods delivery service server 360 may provide at least one of a function for setting a payer and a function for setting a payment method. The payer may be at least one of a requestor, a sender, and a receiver, and may be set as a receiver by default. Or the payer may be set to a plurality of payer such that the sender and the payee make a payment at a ratio of 6: 4. The payment method can be set as one of various payment methods applicable to the business environment such as cash, simple payment, credit card payment, and the like.

In addition, there may be more than one requestor. For example, a requestor may create a spell that combines two or more requests, such as receiving and delivering an item a to user B, and delivering item c to user B, For this purpose, the messenger server 350 may provide a function for receiving a plurality of consecutive requests and generating a single order. For example, the messenger server 350 may designate a dispatcher and a recipient for each request, designate a dispatcher and a recipient for each of a plurality of requests, and generate such information as one order information and deliver it to the attendant.

Also, a round trip may be required rather than a one-way transfer between the sender and the recipient. For example, there is a case that after receiving the article a of the sender and delivering it to the recipient, the article b of the recipient must be delivered to the sender. To this end, the messenger server 350 may further provide information on the round-trip delivery to at least one of the requestor, the sender, the recipient and the performer.

6 to 10 are views for explaining an example of a scenario for a goods delivery service in an embodiment of the present invention. The scenario according to the present embodiment describes an example in which the requester is a sender.

The main screen 600 of FIG. 6 may show an example of an initial screen for a goods delivery service. The main screen 600 may be a screen of a dedicated application for delivering goods or a screen for delivering goods linked to the messenger application. The main screen 600 may include an interface for linking with the messaging service (for example, a link set in an area where 'Get Started in OO' in FIG. 6 is set). Such an interface can be connected to a function for receiving input of information for identifying an account in a messaging service of a user or consent for utilizing information of a user's social network in a messaging service in a goods delivering service, Through the interworking of the delivery service, information on the user managed by the messaging service or the social network linked to the user's account can be utilized in the goods delivery service. In addition, the messaging service and the goods transfer service can identify the same user with one account. For example, the messaging service can send a notification message to an account that is selected in the goods forwarding service.

The first location setting screen 700 of FIG. 7 may be an example of a screen for a sender, which is a requester, to set his / her location on the map. The location of the dispatcher may be the current location of the dispatcher terminal 320, the location that the dispatcher directly sets on the map, the location that the dispatcher searched through the search term, or the location according to the address that the dispatcher directly entered as text have. The location information set as described above can be transmitted to the messenger server 350. [

The second location setting screens 810 and 820 of FIG. 8 include location search results (examples of the second location setting screens 810 and 820) selected by the sender from the location search results provided according to the search word input by the user The location search result 1) is set to the location of the sender. Where the location search results may include specific landmarks and / or address information.

As described above, the sender can set the selected position as the position of the sender through his or her current position, or a desired position on the map or a search result using the search word.

The first friend search screen 910 of FIG. 9 shows an example of displaying registered friends of the sender, and the second friend search screen 920 displays buddies corresponding to the inputted search word among registered friends of the sender For example. Here, the displayed buddies may correspond to the messenger accounts of other users registered in association with the messenger account of the sender in the messaging service. For example, screens 910 and 920 of FIG. 9 may be service screens of a dedicated application for a goods delivery service, and a dedicated application may be associated with a messenger account of a sender from a messaging service associated with a goods delivery service, Information on the messenger accounts of friends of the visitor can be obtained and displayed on the first friend search screen 910. [ As described above, the sender according to the present embodiment can select one of the messenger accounts in the interworking messaging service without inputting the information on the recipient in order to input the order related to the goods transfer in the object transfer service You can choose the recipient.

In this case, the selected recipient may be provided with information for requesting to provide location information related to the receipt of the article. For example, a location setup message may be sent to the recipient via the messaging service. Such a location setup message may include a link to provide the recipient with a location setting function. The recipient can be provided with the position setting function through the link included in the position setting message and can set the position information related to the recipient through the provided setting function. The set location information may be provided to the messenger server 350 as location information for the recipient and may be registered as a recipient associated with the sender's order.

The third position setting screen 1000 of Fig. 10 is an example in which the recipient sets a position in the map in relation to the recipient. 8, the recipient may set the location related to the recipient using the location search result, or may set the current location of the recipient terminal 330 held by the recipient to a location related to the recipient .

At this time, the recipient may be the sender and / or the requester. For example, you might consider an order that requires a requestor to deliver the goods a of the convenience store to himself. In this case, the recipient can be the requester, and the sender can be omitted. Or the sender, recipient and requester are all considered to be the same person.

11 is a view showing an example of a screen displaying information on a selected recipient in an embodiment of the present invention. The screen 1100 of FIG. 11 shows an example in which the selected recipient displays the set location information by setting the location information related to the recipient's destination. The dispatcher's order may be processed after the selected recipient has set the location information associated with the receipt.

12 is a diagram showing an example of a screen displaying order information in an embodiment of the present invention. The order progress screen 1200 of FIG. 12 shows an example of displaying information on distance, information on estimated time, and information on transmission costs, in relation to an order to be requested by a sender. In this case, the distance may basically mean the distance between the shipping position of the article and the receipt position of the article, and may be changed depending on the content of the actual order later. For example, when a user A's item a is transmitted to the user B and then the user B's item b is again delivered to the user A, the reciprocal distance between the sending position and the receiving position . In addition, the estimated time and delivery cost can be set based on these distances and the time zone during which the order is made.

The information on the distance, the information on the estimated time, and the information on the delivery cost may be calculated by an application installed in the requestor terminal 310, calculated through the messenger server 350 and transmitted to the requestor terminal 310 It is possible.

In addition, the order progress screen 1200 includes information about the pricing policy, information about the sender (name, phone number and / or address information), information about the recipient (name, phone number and / or address information) The subject to pay the fee can be further displayed. At this time, the name and the telephone number of the information about the sender and the recipient may be a name and a telephone number registered in the messaging service for the account of the sender and the account of the recipient. In another embodiment, the name and telephone number of the information about the sender and the recipient may include a name and a telephone number directly input by the sender or the recipient. For example, when the dispatcher and / or recipient directly inputs and sets the address information, a page for receiving the address information may be provided to the dispatcher and / or recipient. In this case, the page may further include a function of directly inputting the name and telephone number of the dispatcher and / or recipient.

In addition, the information on the subject to pay the delivery cost can indicate, for example, when the payee of the delivery cost is made of cash, the performer should receive the delivery cost to the sender (the requestor in this embodiment) and to the recipient . An example of the pricing policy will be described in more detail later with reference to FIG.

FIG. 13 is a diagram illustrating an example of a screen showing that the delivery of goods according to order information is proceeding, according to an embodiment of the present invention. The order screen 1300 shown in FIG. 13 shows an example of displaying information 1310 indicating that the process of delivering goods is proceeding after an order of a sender is requested. At this time, an interface for connecting a telephone call with the receiver or performer through the order screen 1300 may be provided. In the embodiment of FIG. 13, an interface 1320 for connecting a telephone call with an attendant is shown. If the user selects the interface 1320 of FIG. 13 (e.g., touches the area where the interface 1320 is displayed in the touch screen environment with the finger), the telephone conversation may proceed to the telephone number of the attendant whose order is placed by the sender . For example, the goods delivery service server 360 may select the recipient as the dispatcher's order is requested, and may forward the information about the dispatcher, the recipient, and the order-related information to the terminal 340 of the selected recipient have. At this time, the telephone number of the selected recipient can be delivered to the messenger server 350, and the messenger server 350 can receive the order screen 1300 of the sender terminal 320 through interworking with the application installed in the sender terminal 320 The interface 1320 for connecting the telephone call to the telephone number of the selected recipient can be displayed.

FIG. 14 is a view showing an example of a screen showing that the delivery of goods according to an order is completed, according to an embodiment of the present invention. The order screen 1400 in Fig. 14 shows an example in which information 1410 indicating that the delivery of goods is completed is displayed. For example, after completing the delivery of the ordered goods, the attendant can inform the goods delivery service server 360 that delivery of the goods has been completed through the attendant terminal 340, and the notification can be transmitted to the messenger server 350 Lt; / RTI &gt; According to the notification, the information 1410 indicating that the delivery of goods has been completed can be displayed through the application of the sender terminal 320 as shown in the order screen 1400 of FIG. At this time, an order screen 1400 shown in Fig. 14 may also provide an interface for connecting the recipient or performer with the telephone call. The embodiment of FIG. 14 illustrates an interface 1420 for connecting a performer with a telephone call.

Figs. 12 to 14 are diagrams showing an example of a basic delivery service in which goods are delivered from a delivery position to a reception position by a sender in conjunction with a messaging service in a goods delivery service, setting a delivery position of an article, selecting a recipient, The interfaces have been described. However, it will be easily understood by those skilled in the art that an object delivery service can be provided by providing a function of setting additional conditions for embodiments in which the requester is different from the dispatcher or additional conditions such as round-trip transportation are required.

FIG. 15 is a diagram illustrating examples of requesting an address through a messaging service and indicating that an address has been input, according to an embodiment of the present invention. A request for location information, such as an address, may be delivered to the sender and / or recipient in the form of an instant message via a messaging service, and the sender and / or recipient may have the ability to enter a street address using a link included in the instant message Can be provided.

The first screen 1510 of FIG. 15 shows an example of an instant message for requesting the recipient to input the location information. Such an instant message may include a link to a user interface (or a page including such a user interface) for receiving a detailed address in connection with the goods delivering service. If the recipient selects the instant message, this user interface (or a page containing such a user interface) may be provided to the recipient. In the first screen 1510, the " Share location " may include a function for setting the location of the recipient's location by sharing the current location (e.g., GPS coordinates) of the recipient terminal 330. [ For example, if the recipient selects " Share location &quot;, the current location of the recipient terminal 330 may be delivered to the messenger server 350. [

The second screen 1520 of FIG. 15 shows an example of an instant message for informing the requestor that the recipient has input the location information. Here, " Place Order " may include a function for advancing an order. For example, when the requestor selects " Place Order ", the order progress screen 1200 of FIG. 12 may be provided to the requester (dispatcher in the embodiment of FIG. 12).

16 is a diagram for explaining an example of a pricing policy in an embodiment of the present invention. FIG. 16 shows information for informing that the transmission cost is determined through the sum of the basic cost and the additional cost depending on the distance as an example of the price policy. These delivery costs can have minimal costs and can have additional costs over time.

17 is a flowchart illustrating a server support method according to an embodiment of the present invention. The support system according to the present embodiment may be implemented in the form of a computer device such as the server 150 described above, and may correspond to the messenger server 350 described above. Here, the support system can perform the steps 1710 to 1790 included in the support method of FIG. For example, the processor 222 included in the server 150 may be implemented to execute a control instruction according to code of an operating system or code of at least one program that the memory 221 includes. Here, the processor 222 may control the server 150 to perform the steps 1710 to 1790 of FIG. 17 according to the control command provided by the code stored in the server 150. [

In step 1710, the support system may manage information about the user's social network. The information about the social network may include information about the messenger accounts of the users who are connected to each other. For example, the messenger account of user A and the messenger accounts of other users registered as friends of user A can be stored and managed in association with each other. As described above, the information on the social network may be stored in the social network database 370.

In step 1720, the support system may set the dispatch location of the item from the requestor requesting delivery of the item. For example, in FIG. 7, an example of setting location information of a sender has been described. If the requester is the sender, the support system can set the location information set from the requester as the location of the article. The location information includes the current location of the requestor's terminal, the location search result searched by the requestor's terminal, the location selected by the requestor on the map displayed on the screen of the terminal through the map service at the requestor's terminal, Text &lt; / RTI &gt; The requesting terminal may correspond to the requesting terminal 310 described above.

In step 1730, the support system may provide information about messenger accounts of other users registered with the social network in connection with the requestor's messenger account. The information on these messenger accounts may be provided to the requesting terminal in order to support the requestor to select the recipient from the registered friends.

In step 1740, the support system may identify the messenger account selected from among the provided messenger accounts as the recipient's messenger account. For example, at the requesting terminal, the provided messenger accounts may be displayed, and the requestor may select one of the displayed messenger accounts as the messenger account of the recipient. In this case, the requesting terminal can transmit the selected messenger account to the support system, and the support system can confirm the received messenger account as the messenger account of the recipient.

In step 1750, the support system may establish a chat session with the recipient &apos; s messenger account using the messaging service and send a request message to the recipient via the established chat session requesting the recipient to set the recipient location of the item. An example of such a request message has been described above with reference to FIG. The recipient can be provided with a function for setting the reception position via the link included in the request message. The reception position may be determined based on the current position of the recipient's terminal, the location search result retrieved from the terminal of the recipient, the location selected by the recipient on the map displayed on the screen of the terminal through the guidance service at the terminal of the recipient, Text &lt; / RTI &gt; The terminal of the recipient may correspond to the recipient terminal 330 described above.

In step 1760, the support system, in response to the setting of the receipt location, establishes a chat session with the requestor's messenger account and sends a notification message to notify that the receipt location has been established via the established chat session. An example of such a notification message has been described above with reference to FIG. After the receipt location is set via the recipient, the requester can request an order for delivery of the article based on the sender location set by the requestor and the receipt location set by the recipient.

In step 1770, the support system may provide the order information generated based on the shipping location and the receiving location to the performer performing the delivery of the goods. Such order information can be generated according to the request of the request of the requester, and can include at least the sending position and the receiving position. According to the embodiment, the order information may further include detailed information or conditions inputted from the requester such as the type and weight of the requested item, delivery request time, and the like. The order information may be directly transferred to the terminal of the performer by the support system, but may be transferred to the terminal of the performer through a separate server for the existing goods transfer service, such as the goods transfer service server 360 described above. The terminal of the performer may correspond to the performer terminal 340 described above.

In addition, the order information may further include information on a subject who incurs a cost for delivering the goods. For example, the requester can determine which of the requester (dispatcher) and the recipient is responsible for the cost of delivering the item on the order page. In another embodiment, the requester (sender) and the recipient may share the cost for delivering the object at a certain rate. In the embodiment where the requestor and the dispatcher are different, either the requester, the dispatcher, or the recipient either incurs the cost for the delivery of the goods or the two parties, the requester, the dispatcher and the recipient, bear the cost for the delivery of the goods . In addition, the order information may further include information on a payment method. For example, one of various payment methods applicable to a business environment such as cash, simple settlement, and credit card settlement can be utilized as a payment method.

In step 1780, the support system may receive information about the completion of delivery of the item from at least one of the recipient's terminal, the performer's terminal, and the goods delivery service server. For example, the performer may transmit information to the support system or the goods delivery service server about the completion of delivery of the object through the terminal of the attendant after delivering the object to the reception position. At this time, the support system can receive information on the completion of delivery of the goods directly from the terminal of the attendant or through the goods delivery service server. In another embodiment, the information on the completion of delivery of the item may be transmitted to the support system or the goods delivery service server by the recipient using the recipient's terminal. In this case, the support system can receive information on the completion of delivery of the object, either directly from the terminal of the recipient or through the goods delivery service server. Here, the goods delivery service server may correspond to the goods delivery service server 360 described above.

In step 1790, the support system may deliver information about the completion of delivery of the item to the requester. An example of displaying information on the completion of delivery of an object through the order screen 1400 of Fig. 14 has been described. In addition, the information on the completion of the delivery of the object may be transmitted to the requestor in the form of an instant message through a chat session with the messenger account of the requestor set using the messaging service.

18 is a flowchart showing a method of supporting a server in a case where a requestor is not a sender in an embodiment of the present invention. Steps 1810 to 1880 of FIG. 18 may also be performed by the support system described in FIG. While the support method according to the embodiment of Fig. 17 explains the operation of the support system when the requester is the sender, the support method according to the embodiment of Fig. 18 explains the operation of the support system when the supplicant and the sender are different do.

In step 1810, the support system may manage information about the user's social network. This step 1810 may correspond to step 1710 of FIG.

In step 1820, the support system may provide information about the messenger accounts of other users registered with the social network in connection with the messenger account of the requestor. This step 1820 may correspond to step 1730 of FIG.

In step 1830, the support system can check the messenger account of the sender and the messenger account of the recipient selected from among the provided messenger accounts. As already described, since the requester is different from the sender, the requester can select the sender as well as the recipient utilizing the social network of the messaging service.

In step 1840, the support system sets a chat session with the messenger account of the sender and a chat session with the messenger account of the recipient using the messaging service, and requests the sender to set the send location of the goods through the set chat sessions A request message for requesting the recipient to set the receipt position of the article, respectively. The method by which the dispatcher sets the dispatch position may be the same as the method by which the dispatcher sets the dispatch position.

In step 1850, the support system sets up a chat session with the messenger account of the requestor in response to the setting of the send location and the receive location, and sends a notification message to notify that the send location and receipt location are set through the established chat session . Unlike the embodiment of FIG. 17 in which the requester sets the sending position, since the requestor and the sender are different from each other in the embodiment of FIG. 18, the order can be requested after both the sending position and the receiving position are set. Therefore, in the embodiment of FIG. 18, a notification message may be transmitted to the requestor to notify the sending position and the receiving position.

The subsequent steps 1860 to 1880 correspond to the steps 1770 to 1790 of FIG. 17, so that repetitive description will be omitted.

19 is a flowchart illustrating a method of supporting an electronic device according to an embodiment of the present invention. The support system according to the present embodiment may be implemented in the form of a computer device such as the electronic device 1 110 described above and may correspond to the requestor terminal 310 described above. Here, the support system can perform the steps 1910 to 1990 included in the support method of Fig. For example, the processor 212 included in the electronic device 1 (110) may be implemented to execute a control instruction according to code of an operating system included in the memory 211 or code of at least one program. Here, the processor 212 sets the electronic device 1 (110) to perform the steps (1910 to 1990) of FIG. 19 in accordance with the control command provided by the code stored in the electronic device 1 Can be controlled.

In step 1910, the support system can receive the location of the article from the requester and register the location in the messenger server. For example, in Fig. 7, an example in which a requester is set as a sender has been described. Such a sending location may include a current location of the requestor terminal 310, a location of a location search result selected from the location search results searched using the search word at the requestor terminal 310, a location of the location search result selected by the requestor terminal 310 And may include at least one of a position selected on a map or a position according to an address directly input by a requestor as text. In this embodiment, the messenger server may correspond to the messenger server 350 described above.

In step 1920, the support system may receive information about messenger accounts of other users registered with the messaging service in conjunction with the requestor's messenger account. We have explained that these messenger accounts are linked and managed through the social network. The support system may receive information about these messenger accounts via a messenger server.

In step 1930, the support system may display information about the received messenger accounts on the screen. An example of displaying Messenger accounts on the screen has been described with reference to FIG.

In step 1940, the support system may provide the capability to select one of the displayed messenger accounts from the requestor. For example, in a touchscreen environment, a requestor may touch a region of a messenger account displayed on the screen with a desired messenger account displayed. In this case, the support system can recognize the messenger account corresponding to the position where the finger is touched, as the messenger account selected by the requestor. Also, as described in the embodiment of FIG. 9, the support system may separately display the corresponding messenger account according to the search word input by the requestor.

In step 1950, the support system may send the messenger account selected from among the messenger accounts to the messenger server as the messenger account of the recipient using the provided functions. In this case, the messenger server can send a request message to request the setting of the receiving location to the messenger account of the recipient. The request message may be sent to the recipient's terminal via a chat session established in the messaging service and may provide the recipient with the capability to set the recipient location. Since the technique for setting the position has been described in detail above, repetitive description will be omitted.

In step 1960, the support system may receive from the messenger server a notification message informing the recipient that the requested recipient location has been established based on the recipient &apos; s messenger account in the messenger server. When the recipient sets the receipt position, the messenger server can transmit a notification message to notify of such setting, and accordingly, the support system can receive the notification message from the messenger server. The notification message may be transmitted through a chat session with the requestor's messenger account.

At step 1970, the support system may request an order for delivery of the goods to the messenger server based on the shipping location and the receiving location. According to an embodiment, the information for requesting an order may further include information about a subject who incurs a cost for delivering the object. For example, the requester can determine which of the requester (dispatcher) and the recipient is responsible for the cost of delivering the item on the order page. In another embodiment, the requester (sender) and the recipient may share the cost for delivering the object at a certain rate. In the embodiment where the requestor and the dispatcher are different, either the requester, the dispatcher, or the recipient either incurs the cost for the delivery of the goods or the two parties, the requester, the dispatcher and the recipient, bear the cost for the delivery of the goods . In addition, the order information may further include information on a payment method. For example, one of various payment methods applicable to a business environment such as cash, simple settlement, and credit card settlement can be utilized as a payment method.

The messenger server can generate order information according to the request of the order and provide the order information to the performer, and the performer can proceed to deliver the object based on the order information.

In step 1980, the support system may display an order page including information on at least one of distance information based on the sending position and the receiving position, the predicted time based on the distance information, and the transmission cost based on the distance information. At this time, the order page may further include a user interface for a telephone conversation connection with an attendant performing information on the progress of delivering the object and delivering the object.

In step 1990, the support system can receive information on the completion of the delivery of the object from the messenger server and display it on the screen. As described above, after the delivery of the goods is completed, the performer or the recipient can inform the messenger server that delivery of the goods has been completed. In another embodiment, such completion information may be communicated to the messenger server via the goods delivery service server. In this case, the messenger server can transmit information on the completion to the support system, and the support system can receive information on completion and display it on the screen, thereby notifying the requestor that the delivery of the item is completed.

20 is a flowchart showing an electronic device support method when the requester is not a sender in an embodiment of the present invention. The steps 2010 to 2080 of FIG. 20 may also be performed by the support system described in FIG. While the support method according to the embodiment of Fig. 19 explains the operation of the support system when the requester is the sender, the support method according to the embodiment of Fig. 20 explains the operation of the support system when the supplicant and the sender are different do.

In step 2010, the support system may receive information about the messenger accounts of other users registered with the messaging service in conjunction with the requestor's messenger account. This step 2010 may correspond to the step 1920 described in the embodiment of Fig.

In step 2020, the support system may display information about the received messenger accounts on the screen. This step 2020 may correspond to the step 1930 described in the embodiment of Fig.

In step 2030, the support system may provide a function for selecting at least one of the displayed messenger accounts from the requestor. This step 2030 may correspond to step 1940 described in the embodiment of FIG.

In step 2040, the support system may send the messenger account of the selected sender and the recipient's messenger account to the messenger server using the provided functions. In the present embodiment, unlike in the embodiment of FIG. 19, the requestor can select not only the recipient but also the sender's messenger account, and the sender and recipient's messenger accounts can be transmitted to the messenger server.

In step 2050, the support system may receive from the messenger server a notification message informing the recipient that the recipient location requested has been set based on the sender location and the recipient's messenger account requested by the messenger server based on the sender's messenger account . The messenger server can request the sender to send the location of the object through the messenger account of the sender, and can request the recipient to receive the object through the messenger account of the recipient. The request messages for such a request may be communicated to each of the sender and recipient through a chat session established using the messaging service, and may include a link to a function for setting the location. When the sender sets the sending location and the recipient sets the receiving location respectively, the messenger server can send a notification message to the support system to notify the setting of these locations.

The subsequent steps 2060 to 2080 correspond to the steps 1970 to 1990 in Fig. 19, and repetitive description will be omitted.

According to the embodiments of the present invention, it is possible, through the linkage between the messaging service and the goods delivering service, to transmit the desired information (for example, the sender and / Address, location, and / or contact information) can be easily and easily collected and delivered to a goods delivery service.

The system or apparatus described above may be implemented as a hardware component, a software component or a combination of hardware components and software components. For example, the apparatus and components described in the embodiments may be implemented within a computer system, such as, for example, a processor, a controller, an arithmetic logic unit (ALU), a digital signal processor, a microcomputer, a field programmable gate array (FPGA) , A programmable logic unit (PLU), a microprocessor, or any other device capable of executing and responding to instructions. The processing device may execute an operating system (OS) and one or more software applications running on the operating system. The processing device may also access, store, manipulate, process, and generate data in response to execution of the software. For ease of understanding, the processing apparatus may be described as being used singly, but those skilled in the art will recognize that the processing apparatus may have a plurality of processing elements and / As shown in FIG. For example, the processing unit may comprise a plurality of processors or one processor and one controller. Other processing configurations are also possible, such as a parallel processor.

The software may include a computer program, code, instructions, or a combination of one or more of the foregoing, and may be configured to configure the processing device to operate as desired or to process it collectively or collectively Device can be commanded. The software and / or data may be in the form of any type of machine, component, physical device, virtual equipment, computer storage media, or device As shown in FIG. The software may be distributed over a networked computer system and stored or executed in a distributed manner. The software and data may be stored on one or more computer readable recording media.

The method according to an embodiment may be implemented in the form of a program command that can be executed through various computer means and recorded in a computer-readable medium. The computer-readable medium may include program instructions, data files, data structures, and the like, alone or in combination. The program instructions to be recorded on the medium may be those specially designed and configured for the embodiments or may be available to those skilled in the art of computer software. Examples of computer-readable media include magnetic media such as hard disks, floppy disks and magnetic tape; optical media such as CD-ROMs and DVDs; magnetic media such as floppy disks; Magneto-optical media, and hardware devices specifically configured to store and execute program instructions such as ROM, RAM, flash memory, and the like. Examples of program instructions include machine language code such as those produced by a compiler, as well as high-level language code that can be executed by a computer using an interpreter or the like.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is to be understood that the invention is not limited to the disclosed exemplary embodiments. For example, it is to be understood that the techniques described may be performed in a different order than the described methods, and / or that components of the described systems, structures, devices, circuits, Lt; / RTI &gt; or equivalents, even if it is replaced or replaced.

Therefore, other implementations, other embodiments, and equivalents to the claims are also within the scope of the following claims.

Claims (20)

In a method for a messenger server to support delivery of goods between users,
The messenger server managing information about users' social network by at least one processor included in the messenger server;
Providing, by the at least one processor, information about messenger accounts of other users registered in the social network in connection with a messenger account of a requestor requesting delivery of the goods by the messenger server;
Wherein the messenger server, by the at least one processor, confirms a selected messenger account among the provided messenger accounts as a messenger account of the recipient; And
The messenger server establishing a chat session with the messenger account of the recipient using the messaging service by the at least one processor and sending a request message to request the recipient to set the receipt position of the object via the established chat session &Lt; / RTI &gt;
Lt; / RTI &gt;
Wherein the messenger server, by the at least one processor, confirms another messenger account selected among the provided messenger accounts as a messenger account of the sender; And
The messenger server establishing a chat session with the sender's account using the messaging service by the at least one processor and requesting the sender to set the send location of the object via the chat session,
&Lt; / RTI &gt; The method according to claim 1,
The messenger server establishing a chat session with the messenger account of the requestor in response to the setting of the receipt location by the at least one processor and sending a notification message to notify that the receipt location is set through the established chat session &Lt; / RTI &gt;
&Lt; / RTI &gt; delete delete The method according to claim 1,
Providing, by the at least one processor, the messenger server to send the order information generated based on the sending location and the receiving location to an agent performing delivery of the goods
&Lt; / RTI &gt; 6. The method of claim 5,
Wherein the order information is transmitted to the goods delivery service server and is delivered to the terminal of the attendant to select based on at least one of the shipping position and the reception position included in the order information at the goods delivery service server. The method according to claim 6,
Receiving, by the at least one processor, the messenger server from the terminal of the recipient, the terminal of the attendant or the goods delivery service server, information on the completion of delivery of the goods; And
Wherein said messenger server, by said at least one processor, communicates information about completion of delivery of an object to said requestor
&Lt; / RTI &gt; Receiving, by control of at least one processor included in the electronic device, information on the messenger accounts of other users registered with the messaging service in association with the messenger account of the requestor;
Displaying the information on the received messenger accounts on the screen by the electronic device under the control of the at least one processor;
Providing, by control of the at least one processor, the function of the electronic device to select one of the displayed messenger accounts from the requestor;
Controlling the at least one processor to cause the electronic device to use the function to transmit a messenger account selected from the instant messenger accounts to a messenger server as a messenger account of the recipient; And
Receiving, by the control of said at least one processor, an informing message from said messenger server informing said electronic device of the receipt position set in said messenger server based on said recipient &apos; s messenger account;
Lt; / RTI &gt;
Further comprising: controlling the at least one processor to cause the electronic device to further transmit the selected one of the instant messenger accounts to the instant messenger server as a messenger account of the sender using the function; And
Receiving, by the at least one processor, an informing message from the messenger server informing the electronic device of the fact that the sending location requested by the messenger server to the sender is set based on the messenger account of the sender
&Lt; / RTI &gt; delete delete 9. The method of claim 8,
Controlling the at least one processor to cause the electronic device to request an order for delivery of the goods to the messenger server based on the shipping location and the receiving location
&Lt; / RTI &gt; 12. The method of claim 11,
Wherein the electronic device includes information on at least one of distance information based on the sending position and the receiving position, prediction time based on the distance information, and transmission cost based on the distance information under the control of the at least one processor Steps to display order page on screen
&Lt; / RTI &gt; 13. The method of claim 12,
Wherein the order page further comprises a user interface for a phone call connection with an attendant performing information on the process of delivering the item and delivering the item. A computer-readable recording medium having recorded thereon a program for causing a computer to execute the method according to any one of claims 1, 2, 5 to 8 or 11 to 13. 1. A support system for supporting delivery of goods between users, comprising:
At least one processor configured to execute computer readable instructions,
Lt; / RTI &gt;
Wherein the at least one processor comprises:
Manage information about users' social networks,
Providing information on messenger accounts of other users registered in the social network in connection with a messenger account of the requestor requesting delivery of the goods,
Checking the selected messenger account among the provided messenger accounts as the messenger account of the recipient,
Establishing a conversation session with the messenger account of the recipient using a messaging service, sending a request message requesting the recipient to set the receipt position of the object through the established conversation session,
Checking another messenger account selected among the provided messenger accounts as a messenger account of the sender,
Establishing a chat session with the sender's account using the messaging service and requesting the sender to set the send location of the object through the chat session;
. &Lt; / RTI &gt; 16. The method of claim 15,
Wherein the at least one processor comprises:
Establishing a chat session with the requestor's messenger account in response to the setting of the receipt location and sending a notification message to notify that the receipt location is set through the established chat session
. &Lt; / RTI &gt; delete delete 16. The method of claim 15,
Wherein the at least one processor comprises:
Providing the order information generated based on the sending position and the receiving position to an agent performing the delivery of the article
. &Lt; / RTI &gt; 20. The method of claim 19,
Wherein the order information is transmitted to the goods delivery service server and is delivered to the terminal of the attendant to be selected based on at least one of the shipping position and the reception position included in the order information in the goods delivery service server.

Images