KR101934245B1 - Customized Service Providing System based on Crowd Sourcing and Service Providing Method using thereof - Google Patents

Abstract

The present invention relates to a network-based package type service providing system comprising: a consumer terminal (300) for requesting a server (100) for a necessary service; a plurality of supplier terminals (401, 402, 403) proposing to the server (100) to provide the necessary service; and the server (100) connecting the customer terminal (300) and the plurality of supplier terminals (401, 402, 403).

Description

[0001] The present invention relates to a customized service providing system based on crowd sourcing and a service providing method using the same.

The present invention relates to a customized service providing system based on crowd sourcing and a method using the same.

In particular, the present invention relates to providing a service in which a company or an individual integrally provides services in various fields, rather than providing a short-term service, to the matters necessary for doing business activities.

As individuals continue to engage in social activities, it is often the case that they come up with original ideas, or they want to run their own businesses based on their own talents or abilities.

In such a case, it is difficult for individuals to implement their own talents, abilities or original ideas into their own business or in the course of operating a business, such as business support, funds, laws, prototypes, There are problems to be solved.

In the same way, SMEs have difficulties in solving SMEs themselves, such as project support, funding, legal, prototype development, and mass production.

In the event of such a problem, individuals or small business owners will usually find themselves looking for a business that can solve their problem. The most common way is to search the Internet or find a business that can solve the problem with their acquaintances. .

However, in such a case, individuals or SMEs do not have a lot of experience, so it is not easy to know which company to look for, so they are trying to solve the problem in a piecemeal way.

For example, when an individual starts a business, he or she consults a tax accountant regarding business registration and tax reporting, and counsel with patent attorneys regarding their mutual, trademark or technical matters, Consult with a customs firm regarding business affairs, consult with a lawyer for incorporation, consult with a contractor for signboards, consult a design contractor for logo production, and consult a website designer for your own website. do.

In such a case, there is a problem in that it takes more time to incorporate his ideas into the business than the time to actually implement his talents, abilities and ideas.

Accordingly, in the present invention, when an individual or a medium-sized company proposes a plan for a business or a business it wants to implement, a system for providing a service capable of providing comprehensive or integrated consulting contents capable of implementing the proposed business do.

As for the online consulting service and the remote consulting service system as disclosed in the present invention, there are Open Patent Applications 2007-0111307 and 2013-0012195, but they are merely how to consult in the Internet space, This is different from a service providing system that provides customized or integrated services in the field.

In the present invention, it is intended to create a system capable of providing packaged, holistic, customized, or integrated services for solving difficulties in an individual or a small and medium enterprise, rather than providing a fragmentary service.

In the present invention, in the present invention, the server analyzes the proposal presented by the customer and packages related services on the basis of the analysis of the server itself and the old data, presents the service to the user, selects the service suitable for the user, The individual service can be classified according to the type of business so that the user can easily identify the service corresponding to his plan and select the required service, or the provider can provide the packaged service and the customer can select among the packaged or customized services We want to make it easy to transform and package services.

The present invention includes a customer terminal (300) for requesting a server (100) for a necessary service; A plurality of supplier terminals (401, 402, 403) proposing to the server (100) to provide the necessary services; And a server 100 for connecting the customer terminal 300 and the plurality of supplier terminals 401, 402, and 403 to a customized service providing system based on crowdsourcing.

In addition, when the customer terminal 300 registers a necessary service, the server 100 posts the required service on a bulletin board accessible to a plurality of supplier terminals 401, 402, and 403, (401, 402, 403) provides the server with individual services or one packaged service that can be tailored to the required service, and the server is a server Analyzing a plurality of provider terminals and providing the packaged recommendation service capable of providing a plurality of provider terminals, the individual service provided by the provider terminal, or the one packaged service to the consumer terminal.

Also, in the present invention, when the individual service is provided to the customer terminal by the server, the individual services are classified according to the service type and provided to the customer terminal, and the customer terminal 300 transmits the recommendation service, You can choose the service,

In addition, in the present invention, the customer terminal 300 is connected to the server by an application 700 provided by a server, and the application 700 includes a proposal plan 730, a recommendation proposal plan 740, And a menu bar including an evaluation menu 750, a package presentation plan 760 and an evaluation. When the customer terminal 300 selects the menu plan 730, the user can input a plan, which is a necessary service, The recommendation package menu provided by the server is displayed when the menu suggestion menu 740 is selected by the server 300 and the menu 750 of the individual suggestion menu 750 is selected by the customer terminal 300, When the consumer terminal 300 selects the package presentation menu 760, a plurality of package services provided by a plurality of supplier terminals are displayed. When the consumer terminal 300 selects the evaluation 770 menu , The customer terminal constructs the package service provided by the terminal The evaluation items for individual services may be displayed.

In the present invention, when the consumer terminal 300 selects the recommendation presentation plan 740 and the individual presentation plan menu 750, individual service items are displayed. When the consumer terminal 300 selects the individual service items When the consumer terminal 300 selects the menu of the package presentation plan 760, a plurality of packaged service items are displayed, and an individual list of the plurality of packaged services is displayed If selected, specific information of individual packaged services may be displayed.

In addition, the necessary service in the present invention may be a start-up idea, an export plan or a mass production plan of a consumer.

Also, in the present invention, when the necessary service is a start-up idea, it may include a business type, a founder's career, a founding fund, a founding member, a desired business area, a store form, a product making method,

Also, in the present invention, the services provided by the plurality of supplier terminals may include a tax business, a labor business, a patent attorney business, a defense business, a customs business, and a shopping mall work.

According to another aspect of the present invention, there is provided a service providing method, comprising: requesting a server (100) The server informing the necessary service on a bulletin board accessible by the provider terminal; The provider terminal proposes to the server an individual service or a packaged service based on the required service; And the server analyzes a plurality of supplier terminals registered in the server based on the necessary services provided by the customer terminal 300 to provide a packaged recommendation service capable of providing a plurality of provider terminals, And providing the one packaged service to the customer terminal.

Also, when the individual service is provided to the consumer terminal by the server, the individual services are classified according to the service type and are provided to the consumer terminal, and the consumer terminal 300 transmits the recommendation service, the individual service, Service can be selected.

According to the present invention, it is possible to provide a packaged integrated service rather than providing a fragmented service by solving difficulties in an individual or a small and medium-sized enterprise.

Also, in the present invention, the server presents packages or integrated services related to the proposal presented by the customer based on the analysis of the server itself and the old data, and the consumer can selectively select a service suitable for the user.

Also, in the present invention, a service provider provides individual services based on the above-mentioned proposal, servers are classified according to the type of business and presented to the customer so that the customer can easily grasp the service corresponding to the proposal of the user and select the necessary service.

Also, in the present invention, the provider provides a packaged service based on the above-mentioned proposal, and a consumer can easily select a service suitable for his / her own from among a plurality of packaged services.

1 is a system configuration diagram of an embodiment of the present invention.
Fig. 2 is a flowchart of the system constituted by Fig. 1. Fig.
Figures 3 and 4 are flow charts for another embodiment.
Figures 5 and 6 are flowcharts for another embodiment.
Figs. 7 to 11 are diagrams showing the configuration of an app provided by the present invention server.
12 is a diagram of an advertisement in an app provided by the present invention server.

Hereinafter, the present invention will be described in more detail with reference to the accompanying drawings.

BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiments of the invention and, together with the description, serve to explain the principles of the invention.

1 and 2 are block diagrams of a system according to the present invention. The customer terminal 300 can provide a proposal to a server through an app 700 provided by the server 100 (step 1).

The proposal may be a business proposal, import / export inquiry, mass production plan, etc., and may be necessary for other individuals and companies to engage in commercial activities.

The server may analyze the proposal and provide a package service to the consumer terminal based on the provider registered in the server (step 2).

The customer terminal selects the provided package service (step 3), and the server can request the service of the provider's terminal 401, 402, 403 constituting the selected service package (step 4).

The server provides the service package received from the provider terminal to the consumer terminal (step 5), and the consumer terminal evaluates the individual provider constituting the package (step 6), and the server, when another proposal is later provided based on the evaluation A new package can be constructed and provided (step 7).

FIG. 3 and FIG. 4 are system configuration diagrams of the present invention. The customer terminal 300 can provide a proposal to the server 100 (step 101).

The server announces the proposal to the provider bulletin board (step 102) and the provider terminal provides the individual service to the server (step 103).

The server classifies the individual services provided from the provider terminal according to the type of business and provides them to the user terminal (step 104), and the user terminal selects the individual service (step 105).

The consumer terminal evaluates the selected package (step 106) and the server utilizes it to construct a package to be provided based on the evaluation (step 107).

5 and 6 are block diagrams of another embodiment of the present invention. The customer terminal 300 can provide a proposal to a server through an app 700 provided by the server 100 (step 201).

The server notifies the proposal to the supplier bulletin board (step 202), and the member supplier terminals (401, 402, 403) of the server can access the proposal.

The membership provider terminal is made up of members managed by the server, so that the proposal can not be seen by anyone, but can be viewed only by members who are managed at a certain level or higher in the server.

The provider terminal may provide the server with a packaged service that it can provide based on the proposal (step 203).

The server may provide the packaged service to the consumer terminal (step 204).

The consumer terminal selects the package service (step 205) and evaluates the selected package (step 206).

The server configures a new package based on the evaluation (step 207).

The packaged service provided by the provider terminal may be provided by a representative terminal among a plurality of provider terminals, which is a bundle of services provided by a plurality of providers.

As described above, in the present invention, the customer terminal provides its planning content and startup idea, and the server provides the recommended package service, or the supplier terminal registers the individual or packaged service on the server based on the provided planning content and the startup idea And the server is to provide individual or packaged services provided from the provider terminal to the user terminal.

Therefore, in the present invention, in order to realize the plan of the customer himself, the service needed for his / her plan is provided as a package without having to search for the service individually, so that only necessary parts can be selected.

FIGS. 7 to 11 show an embodiment of an application 700 in which the server of the present invention can connect with a consumer terminal.

As shown in FIG. 7, the consumer can log in 710 and view my page 720 screen.

The consumer can select the menu item "Plan for proposal (730)" to create a specific plan for his / her own plan.

FIG. 7 shows an example of a plan for starting a business, and other plans such as export and mass production are possible.

As shown in FIG. 7, the consumer can be classified into four categories: 1) industry (apparel production and sales), 2) career experience (A large company apparel design team 5 years, BBB brand general planning 3) 7) Mutual (vintage), 8) How to make a product (How to make a product) 8) How to make a product 10) Target market (China), 11) Other items, 12) Suggested time period for presentation, etc. (10) Target market (China) And a transfer button 732 can be input.

If the consumer provides his or her proposal to the server through the consumer terminal in detail, the server can notify the proposal to the bulletin board in the app or server accessible by the terminal of the supplier members.

In addition, the server may provide the proposal to the supplier in the form of an e-mail, so that the supplier can confirm it by its supplier terminal.

With respect to the above-mentioned proposal, the server can bundle the providers managed or registered by the server to provide a packaged service suited to the proposal.

Also, each supplier terminal confirms the proposal and provides a service presentation proposal to the server if each provisionable individual service is available according to the proposal.

In addition, a plurality of supplier terminals can provide a customized package to the server for the proposal. In this case, a specific terminal among a plurality of supplier terminals can be a representative terminal, or each of a plurality of provider terminals can provide the same package contents to the server.

As described above, the proposed service is provided by recommendation of the server itself, individual service by the provider terminal, or packaged service of the provider terminals based on the proposal provided by the consumer.

In FIG. 8A, when the consumer selects the recommendation recommendation menu (740), it can be seen that various recommendation services are provided by the server based on his / her proposal.

As shown in FIG. 8A, the tax accountant costs KRW 50,000 to provide counseling services such as the number of companies in the clothing industry, tax benefits, capital expenses, and business registration, and the labor service counselor provides consultation on government subsidies and labor contracts for one recruiting employee. The patent attorneys pay KRW 50,000 for the trademark registration of "mutual" vintage trademark, apparel product design and patent, and the lawyer provides KRW 100,000 for the communication protection law / personal information protection law / Is 50,000 won for consultation on business related to exporting of apparel and customs in China, financial experts 50,000 won for financial consultation such as technology guarantee fund and credit guarantee fund for garment production, advertising marketing company 50,000 won for analysis of internet clothing marketing status, The production company will pay 30,000 won for consultation in case of producing a small amount of large quantity and 50 million won for shopping mall establishment business fund. The combined form of counseling mall presents a 30,000 won.

If the user clicks the business name (tax accountant, labor consultant, patent attorney, ..., individual service item) in order to confirm specific information of the business type provided above, concrete information of the service provider can be confirmed as shown in FIG. 8B.

If the consumer chooses the necessary service for his / her start-up plan at a time considering the cost, the total cost is displayed on the screen and the consumer can purchase it.

In this way, when the consumer purchases the service, the provider provides the provided service through the server, and the consumer selects the evaluation (770) from the menu and can evaluate the service provided by the user on the screen of FIG. have.

FIG. 9A shows a case where a consumer selects a menu 750 for individual presentation, and the supplier provides an individual presentation based on a plan prepared by the consumer. The server classifies and displays the individual presentation by industry.

For example, a tax accountant can be selected by tax accountant 1, tax accountant 2, tax accountant 3, tax accountant 4, and can be selected by the tradesman, patent attorney, lawyer, customs firm, financial expert, advertising marketing company, Individual services are provided.

If the customer selects the patent attorney as the business type, specific information about the patent attorney service provided as shown in FIG. 9B is displayed. If the patent attorney 1, 2, 3 or 4 (individual service item) is clicked, Information is released.

In the screen as shown in FIG. 9B, a user can select a desired service.

10A is a diagram showing a provider terminal providing a plurality of services as a single package based on a plan proposed by a consumer.

10A, a specific individual package of the package 1 is displayed as shown in FIG. 10B, and a customer can modify individual packages to select and purchase a modified package.

The service provided may be a report on the proposal or a direct service contract.

In addition, in the app 700 provided in the present invention, if an advertiser wants to advertise a company, the advertisement banner 790 may be displayed in the place where the vertical scroll bar 780 of the screen passes, The banner 790 may be as large as the scroll bar 780 has passed.

This is to prevent the display screen of the application 700 from cluttering and to provide a clean image by minimizing the advertisement activity in the present invention 700 of the present invention.

The description above is merely illustrative of the technical idea of the present invention, and various changes and modifications may be made without departing from the essential characteristics of the present invention if those skilled in the art to which the present invention belongs. Therefore, the embodiments disclosed in the present invention are not intended to limit the scope of the present invention but to limit the scope of the technical idea of the present invention. The scope of protection of the present invention should be construed according to the following claims, and all technical ideas within the scope of the claims should be construed as being included in the scope of the present invention.

100: server 300:
401, 402, 403: supplier terminal 700: service providing app
780: Scrollbar 790: Ad Banner

Claims (12)

A consumer terminal 300 for requesting the server 100 for necessary services;
A plurality of supplier terminals (401, 402, 403) proposing to the server (100) to provide the necessary services;
A server 100 connecting the customer terminal 300 and the plurality of supplier terminals 401, 402, and 403;
When the customer terminal 300 registers necessary services, the server 100 posts the required services on a bulletin board accessible to a plurality of supplier terminals 401, 402, and 403,
The plurality of provider terminals (401, 402, 403) provide individual services or packaged services available for the required services to the server,
The server analyzes a plurality of supplier terminals registered in the server based on the necessary services provided by the customer terminal 300 and determines a packaged service recommended by a server that can be provided by a plurality of provider terminals, Providing the individual service and the packaged service provided by the provider terminal to the customer terminal,
When the individual service is provided to the customer terminal by the server, the individual services are classified according to the service type and provided to the customer terminal,
The customer terminal 300 can select any one of the recommended service, the individual service, and the packaged service,
The customer terminal 300 is connected to the server by the application 700 provided by the server,
The application 700 includes a menu bar including a project plan 730, a recommendation proposal plan 740, an individual proposal plan 750, a package proposal plan 760, and an evaluation,
When the customer terminal 300 selects the menu plan 730, it is possible to input a plan, which is a required service,
When the consumer terminal 300 selects the menu 740, the recommended package service provided by the server is displayed,
When the consumer terminal 300 selects the individual presentation menu 750, a plurality of presented services classified by business type are displayed,
When the consumer terminal 300 selects the package presentation menu 760, a plurality of package services provided by the supplier terminal are displayed,
When the customer terminal 300 selects the evaluation 770 menu, evaluation items for the individual services constituting the package service provided by the consumer terminal are displayed,
When the customer terminal 300 selects the recommendation presentation 740 and the individual presentation plan menu 750, individual service items are displayed,
When the customer terminal 300 selects the individual service item, specific information about the individual service is displayed,
When the consumer terminal 300 selects the menu of the package presentation 760, a plurality of packaged service items are displayed. When the individual list of the plurality of packaged services is selected, detailed information of the individually packaged services is displayed ,
Wherein each of a plurality of package services provided by the plurality of supplier terminals is a package of services provided by a plurality of suppliers and is presented by a representative terminal among a plurality of supplier terminals,
Wherein the recommended package service is recommended by the server itself based on a plan provided by the customer. delete delete The method according to claim 1,
Wherein the necessary service is a start-up idea, an export plan, or a mass production plan of a consumer, and a crowd sourcing-based customized service providing system. 5. The method of claim 4,
The above-mentioned required service includes a business type, a founder's career, a business start-up fund, a founding member, a business desired area, a store form, a product making method,
The app 700 includes a vertical scroll bar 780 that passes up and down the side of the screen,
Wherein the advertisement banner (790) is displayed in a place where the vertical scroll bar (780) passes, and the advertisement banner (790) is enlarged by a position passed by the vertical scroll bar (780). 6. The method of claim 5,
Wherein the services provided by the plurality of supplier terminals include a tax business, a labor business, a patent attorney business, a defense business, a customs business, a shopping mall work, and the like.
Requesting the server (100) for a service required by the customer terminal;
The server informing the necessary service on a bulletin board accessible by the provider terminal;
The provider terminal proposes to the server an individual service or a packaged service based on the required service; And
The server analyzes a plurality of supplier terminals registered in the server based on the necessary services provided by the customer terminal 300 to obtain packaged recommendation services that can be provided by a plurality of provider terminals, And providing the packaged service of the client terminal to the customer terminal, the method comprising:
When the individual service is provided to the customer terminal by the server, the individual services are classified according to the service type and provided to the customer terminal,
The customer terminal 300 can select the recommendation service, the individual service, or the packaged service,
The customer terminal 300 is connected to the server by the application 700 provided by the server,
The app 700 includes a menu bar including a proposal 730, a recommendation proposal 740, an individual proposal 750, a package proposal 760, and an evaluation 770,
When the customer terminal 300 selects the menu plan 730, it is possible to input a plan, which is a required service,
When the consumer terminal 300 selects the menu 740, the recommended package service provided by the server is displayed,
When the consumer terminal 300 selects the individual presentation menu 750, a plurality of presented services classified by business type are displayed,
When the consumer terminal 300 selects the package presentation menu 760, a plurality of package services provided by a plurality of supplier terminals are displayed,
When the customer terminal 300 selects the evaluation 770 menu, evaluation items for the individual services constituting the package service provided by the consumer terminal are displayed,
When the customer terminal 300 selects the recommendation presentation 740 and the individual presentation plan menu 750, individual service items are displayed,
When the customer terminal 300 selects the individual service item, specific information about the individual service is displayed,
When the customer terminal 300 selects the menu of the package presentation plan 760, a plurality of packaged service items are displayed. When the individual list of the plurality of packaged services is selected, specific information of the individually packaged services is displayed .
Wherein each of a plurality of package services provided by the plurality of supplier terminals is a package of services provided by a plurality of suppliers and is presented by a representative terminal among a plurality of supplier terminals,
Wherein the recommended package service is recommended by the server itself based on a plan provided by the customer. delete delete 8. The method of claim 7,
Wherein the required service is a start-up idea, an export plan, or a mass production plan of a consumer, and a crowd sourcing-based customized service providing method. 11. The method of claim 10,
The method for providing a customized service based on crowd sourcing, wherein the required service includes a business type, a founder's career, a founding fund, a founding member, a desired business area for establishment, a store form, a product making method, . 12. The method of claim 11,
Wherein the services provided by the plurality of supplier terminals include a tax business, a labor business, a patent attorney business, a defense business, a customs business, a shopping mall work, and a crowd sourcing based customized service providing method.

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