KR101682461B1 - Vehicle maintenance apparatus and method utilizing regional hub - Google Patents
Vehicle maintenance apparatus and method utilizing regional hub Download PDFInfo
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- KR101682461B1 KR101682461B1 KR1020150066785A KR20150066785A KR101682461B1 KR 101682461 B1 KR101682461 B1 KR 101682461B1 KR 1020150066785 A KR1020150066785 A KR 1020150066785A KR 20150066785 A KR20150066785 A KR 20150066785A KR 101682461 B1 KR101682461 B1 KR 101682461B1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/30—Transportation; Communications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
Abstract
A vehicle maintenance management apparatus and method utilizing a local base station. An apparatus and method for managing and managing a vehicle using a local base according to the present invention is a system for performing a vehicle repair using a plurality of vehicle repair centers located in respective areas, Extracting at least one vehicle repair center located within a predetermined distance from the desired repair position among the plurality of vehicle repair centers when information on a desired position is received, Calculating a score based on the history, calculating a repair quality rank based on the score, and transmitting a dispatch request message to a vehicle repair center having the highest repair quality rank among the at least one vehicle repair centers, You can get repairs through the vehicle repair center We can help you get your repair done through a repair center that you think is the best repairer.
Description
Embodiments of the present invention provide a vehicle maintenance management system that automatically selects the most appropriate vehicle repair center based on the location and repair history of the plurality of vehicle repair centers in a system that performs vehicle repair using a plurality of vehicle repair centers, And methods.
Recently, as various types of vehicles such as automobiles and motorcycles have become popular, the importance of post-repair services due to the breakdown of vehicles has been emphasized.
In general, large companies producing and selling automobiles have a good network of A / S networks nationwide, so users can easily get repaired even if they purchase and use the car of the big company.
However, the two-wheeled or three-wheeled or four-wheeled vehicles that are mainly used in rural areas, industrial sites, and amusement parks do not produce and sell vehicles in large corporations, but produce and sell the vehicles in small and medium- There are inconveniences that the vehicle buyers have to send the vehicle to the headquarters of the company in order for the vehicle to be repaired, or that the repairman picks up the vehicle when the driver comes on a business trip from the head office.
In order to solve these inconveniences, there are many vehicle repair centers that can repair vehicles such as car centers, motorcycle centers, and agricultural machinery repair shops nationwide. Therefore, SMEs that can not build A / If it is possible to collaborate, it will be possible to entrust the repairs of its vehicles to the corresponding vehicle repair center, which will allow the vehicle purchasers to easily receive repair services in the area in which they live.
However, since each vehicle repair center is not a direct repair center of the vehicle manufacturer, it is necessary to introduce a system that can select an appropriate vehicle repair center in case of a vehicle malfunction and direct the dispatch request.
In particular, when a vehicle repair request is received through a call center, a vehicle repair center close to the location where the vehicle repair request is received among the vehicle repair centers is selected, a request is made to the vehicle repair center, It is necessary to study the management system that can request the dispatch request to the vehicle repair center that is well under repair by properly managing the repair quality.
An apparatus and method for managing and managing a vehicle using a local base according to the present invention is a system for performing a vehicle repair using a plurality of vehicle repair centers located in respective areas, Extracting at least one vehicle repair center located within a predetermined distance from the desired repair position among the plurality of vehicle repair centers when information on a desired position is received, Calculating a score based on the history, calculating a repair quality rank based on the score, and transmitting a dispatch request message to a vehicle repair center having the highest repair quality rank among the at least one vehicle repair centers, You can get repairs through the vehicle repair center I want to help you get the repair through the repair center that you think is the most repaired.
The vehicle maintenance management apparatus utilizing the local base according to an embodiment of the present invention may store position information on the plurality of vehicle repair centers corresponding to each of the pre-assigned identification codes for the plurality of vehicle repair centers, A repair number database in which a number of repaired vehicles and a repaired number of repairs for the same vehicle are stored in association with each of the identification codes for the plurality of vehicle repair centers, A repair request receiving unit for receiving a repair request for the user's vehicle from the call center server upon receipt at the call center and positional information about the desired repair position designated by the user, The plurality of vehicle repair centers An identification code extracting unit for extracting, from the position information database, an identification code for at least one vehicle repair center located within a predetermined distance from the desired position for repair based on position information on the vehicle, The number of repaired vehicles and the number of repaired repairs for the same vehicle stored corresponding to each of the identification codes for at least one vehicle repair center are extracted and the number of repair repairs for the same vehicle and the number of repair repairs for the same vehicle Based on an identification code for the first vehicle repair center having the highest rank among the repair centers among the at least one repair centers, 1 To the terminal of the vehicle repair center And transmits a dispatch request message to the desired repair position.
Also, the vehicle maintenance management method using the local base according to an embodiment of the present invention may include a step of, when the position information on the plurality of vehicle repair centers is corresponding to each of the pre-allocated identification codes for the plurality of vehicle repair centers A number of repair times database in which the number of repairs to complete the vehicle repair and the number of repairs to the same vehicle are stored in association with each of the identification codes for the plurality of vehicle repair centers, Receiving position information on a repair desired position designated by the user together with a repair request for the user's vehicle from the call center server upon receipt of a repair request for the vehicle of the user by the call center, And an image stored in the location information database Extracting from the location information database an identification code for at least one vehicle repair center located within a predetermined distance from the desired location for repair based on location information for the plurality of vehicle repair centers; The number of repaired vehicles and the number of repairs for the same vehicle stored corresponding to each of the identification codes for the at least one vehicle repair center are extracted and the number of repaired vehicles completed and the number of repairs for the same vehicle Calculating a repair quality ranking for each of the at least one vehicle repair centers based on the identification code of the first vehicle repair center, 1 About terminal of vehicle repair center Transmitting a request message to the dispatch group repair desired position.
An apparatus and method for managing and managing a vehicle using a local base according to the present invention is a system for performing a vehicle repair using a plurality of vehicle repair centers located in respective areas, Extracting at least one vehicle repair center located within a predetermined distance from the desired repair position among the plurality of vehicle repair centers when information on a desired position is received, Calculating a score based on the history, calculating a repair quality rank based on the score, and transmitting a dispatch request message to a vehicle repair center having the highest repair quality rank among the at least one vehicle repair centers, You can get repairs through the vehicle repair center We can help you get your repair done through a repair center that you think is the best repairer.
FIG. 1 is a view illustrating a structure of a vehicle maintenance management apparatus using a regional base point according to an embodiment of the present invention. Referring to FIG.
2 is a flowchart illustrating a vehicle maintenance management method using a local base according to an embodiment of the present invention.
While the invention is susceptible to various modifications and alternative forms, specific embodiments thereof are shown by way of example in the drawings and will herein be described in detail. It is to be understood, however, that the invention is not to be limited to the specific embodiments, but includes all modifications, equivalents, and alternatives falling within the spirit and scope of the invention. Like reference numerals are used for like elements in describing each drawing.
It is to be understood that when an element is referred to as being "connected" or "connected" to another element, it may be directly connected or connected to the other element, . On the other hand, when an element is referred to as being "directly connected" or "directly connected" to another element, it should be understood that there are no other elements in between.
The terminology used in this application is used only to describe a specific embodiment and is not intended to limit the invention. The singular expressions include plural expressions unless the context clearly dictates otherwise. In the present application, the terms "comprises" or "having" and the like are used to specify that there is a feature, a number, a step, an operation, an element, a component or a combination thereof described in the specification, But do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, or combinations thereof.
Unless defined otherwise, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. Terms such as those defined in commonly used dictionaries are to be interpreted as having a meaning consistent with the contextual meaning of the related art and are to be interpreted as either ideal or overly formal in the sense of the present application Do not.
Hereinafter, embodiments according to the present invention will be described in detail with reference to the accompanying drawings.
FIG. 1 is a view illustrating a structure of a vehicle maintenance management apparatus using a regional base point according to an embodiment of the present invention. Referring to FIG.
Referring to FIG. 1, a vehicle
In the
At this time, according to an embodiment of the present invention, the latitude value and the longitude value of each of the plurality of vehicle repair centers may be stored in the
For example, information may be stored in the
The number-of-
Herein, the number of repairs to the vehicle repair means the number of times that each of the plurality of vehicle repair centers has completed repairs to the vehicle in response to a dispatch request for vehicle repair of the present system, A 'for the vehicle' A ', and then the' A 'for the vehicle' A 'after the repair.
At this time, the
When the repair request for the vehicle is received by the call center and the position information for the desired repair position is received from the
The identification
The identification
When the
The
The extracting
For example, as shown in Table 1, information is stored in the
At this time, the geographical
Then, the
The extracting
If the selected distance is '5 km', the extracting
When the identification
In this case, according to an embodiment of the present invention, the vehicle
The weight
For example, information such as the following Table 3 may be stored in the weight table.
At this time, the
The sum
The repair quality
For example, it is assumed that the identification
At this time, the
Further, the
The sum
In addition, the sum
Then, the repair quality
When the calculation of the repair quality ranking for the at least one repair center is completed in the
Accordingly, the first vehicle repair center can assist the user to receive the repair service for the vehicle by dispatching the repairman to the desired repair position requested by the user.
As a result, the vehicle
At this time, the vehicle
According to an embodiment of the present invention, the vehicle
The
The repair
When the repair history information for the user's vehicle is received from the terminal of the first vehicle repair center together with the repair completion message for the vehicle of the user from the terminal of the first vehicle repair center, It is determined whether information corresponding to repair history information of the user's vehicle exists by referring to the repair history information of the repaired vehicle stored corresponding to the identification code of the vehicle repair center.
If there is no information that matches the repair history information of the user of the user among the repair history information of the repaired vehicle stored in the
However, in the
That is, when the repair history information of the user's vehicle is received from the terminal of the first vehicle repair center, the vehicle
According to an embodiment of the present invention, the vehicle
The repair manual
At this time, when the repair
Accordingly, the first vehicle repair center can refer to the repair manual data received through the terminal of the first vehicle repair center to proceed with the repair service for the user's vehicle.
2 is a flowchart illustrating a vehicle maintenance management method using a local base according to an embodiment of the present invention.
In step S210, a location information database in which location information on the plurality of vehicle repair centers is stored corresponding to each of the pre-assigned identification codes for the plurality of vehicle repair centers is maintained.
In step S220, a repair number database is stored in which the number of repairs to the vehicle and the number of repairs to the same vehicle are stored in association with each of the identification codes for the plurality of repair centers.
In step S230, as the repair request for the user's vehicle is received at the call center, the repair request for the vehicle of the user is received from the call center server and the position information for the repair desired position designated by the user is received.
In step S240, based on the position information about the desired repair position and the position information on the plurality of vehicle repair centers stored in the position information database, at least one An identification code for the vehicle repair center is extracted from the location information database.
According to an embodiment of the present invention, the latitude value and the longitude value of each of the plurality of vehicle repair centers may be stored in the location information database as location information of the plurality of vehicle repair centers.
At this time, in step S240, when the position information of the desired position to be repaired is received from the call center server, the geographical information server storing the latitude value and the longitude value of the plurality of position information, Receiving a latitude value and a hardness value corresponding to the position information, comparing the latitude value and the hardness value corresponding to the position information for the desired position for repair with the latitude value and the hardness value of each of the plurality of vehicle repair centers, Calculating a distance between the desired repair location and the plurality of vehicle repair centers and extracting an identification code for the at least one vehicle repair center within the predetermined distance from the location information database . ≪ / RTI >
In step S250, the number of repair completion times and the number of repairs for the same vehicle stored in association with the identification codes for the at least one vehicle repair center are extracted from the repair number database, The repair quality rank for each of the at least one vehicle repair centers is calculated based on the number of times of completion and the number of times of repetition of repair for the same vehicle.
In this case, according to an embodiment of the present invention, the vehicle maintenance management method using the local base point may further include a step of calculating a first weight corresponding to the number of vehicle repairs completed before the step S250 and a second weight corresponding to the number of repairs for the same vehicle And storing and maintaining a weight table in which the corresponding second weight is recorded.
At this time, in step S250, extracting the number of repaired vehicles and the number of repaired repairs for the same vehicle stored corresponding to each of the identification codes for the at least one vehicle repair center from the repairs frequency database, Applying the first weight to the extracted number of repaired vehicles, applying the second weight to the number of repetitions of the extracted same vehicle, and then applying the second weight to the extracted vehicle, Calculating a summation value for the number of repairs completed and a number of repetitions of repairs for the same vehicle to which the second weight is applied, and calculating a summation value for each of the at least one vehicle repair centers, And calculating a repair quality rank for each repair center .
In step S260, based on the identification code for the first vehicle repair center having the highest rank in the repair quality rank among the at least one repair center, Message.
According to an embodiment of the present invention, a vehicle maintenance management method using the local base point may include a step of, for each of the plurality of vehicle repair centers, A repair history database in which repair history information is stored in association with the repair history information; receiving repair history information on the user's vehicle from the terminal of the first vehicle repair center together with the repair completion message for the user vehicle; When the repair history information for the user's vehicle is received from the terminal of the first vehicle repair center together with the repair completion message for the vehicle of the user, corresponding to the identification code of the first vehicle repair center on the repair history database The repair history information for the repaired vehicle stored Determining whether or not there is information matching the repair history information of the user of the user, determining whether or not there is information corresponding to the repair history information of the user of the user, When it is determined that there is no information in the history information matching the repair history information of the user of the user, the number of vehicle repair completion times stored in association with the identification code of the first vehicle repair center on the repair number database 1, and information corresponding to the repair history information of the user of the vehicle among the repair history information of the repaired vehicle stored corresponding to the identification code of the first vehicle repair center on the repair history database exists If it is determined that the number A redundant service for the same number of vehicles, which is stored in the corresponding ID code of the number of the first database on the vehicle for repair, increasing by 1, may further include.
According to an embodiment of the present invention, a vehicle maintenance management method using the local base station may include: receiving vehicle information about a plurality of vehicles from a terminal of a plurality of vehicle manufacturers, repair manual data for the plurality of vehicles, And storing it on the repair manual database.
At this time, in step S230, the vehicle information about the user's vehicle can be received from the call center server. In step S260, the repair manual data corresponding to the vehicle information on the user's vehicle And transmits the extracted repair manual data to the terminal of the first vehicle repair center while transmitting a dispatch request message to the desired repair position.
The method for managing the maintenance of the vehicle using the local base according to the embodiment of the present invention has been described with reference to FIG. Here, the vehicle maintenance management method using the local base point according to the embodiment of the present invention may correspond to the configuration of the operation of the vehicle
A vehicle maintenance management method using a local base point according to an embodiment of the present invention can be implemented by a computer program stored in a storage medium for execution through a combination with a computer.
In addition, the vehicle maintenance management method using the local base according to an exemplary embodiment of the present invention may be implemented in a form of a program command that can be executed through various computer means and recorded in a computer readable medium. The computer-readable medium may include program instructions, data files, data structures, and the like, alone or in combination. The program instructions recorded on the medium may be those specially designed and constructed for the present invention or may be available to those skilled in the art of computer software. Examples of computer-readable media include magnetic media such as hard disks, floppy disks and magnetic tape; optical media such as CD-ROMs and DVDs; magnetic media such as floppy disks; Magneto-optical media, and hardware devices specifically configured to store and execute program instructions such as ROM, RAM, flash memory, and the like. Examples of program instructions include machine language code such as those produced by a compiler, as well as high-level language code that can be executed by a computer using an interpreter or the like. The hardware devices described above may be configured to operate as one or more software modules to perform the operations of the present invention, and vice versa.
As described above, the present invention has been described with reference to particular embodiments, such as specific elements, and specific embodiments and drawings. However, it should be understood that the present invention is not limited to the above- And various modifications and changes may be made thereto by those skilled in the art to which the present invention pertains.
Accordingly, the spirit of the present invention should not be construed as being limited to the embodiments described, and all of the equivalents or equivalents of the claims, as well as the following claims, belong to the scope of the present invention .
110: Vehicle maintenance management system using local base
111: location information database 112: number of repairs database
113: repair request receiving unit 114: identification code extracting unit
115: Rank calculation unit 116:
117: geographical information receiver 118: distance calculator
119: Extracting unit 120: Weight table management unit
121: number extracting unit 122: sum value calculating unit
123: repair quality rank calculation unit 124: repair history database
125: Repair information receiving unit 126:
127: repair completion frequency update unit 128: repetition frequency update unit
129: repair manual information storage unit
130: Call center server
Claims (12)
A location information database in which location information on the plurality of vehicle repair centers is stored corresponding to each of the pre-assigned identification codes for the plurality of vehicle repair centers;
A repair frequency database in which the number of repair completion times and the number of times of repetition of repair for the same vehicle are stored in association with each of the identification codes for the plurality of vehicle repair centers;
Wherein the first weight is a weight having a positive value and the second weight corresponding to the number of times of repetition of repair for the same vehicle and the second weight is a negative value A weight table management unit for storing and holding a weight table in which the weight table is recorded;
A repair request receiving unit for receiving a repair request for the user's vehicle from the call center server as the repair request for the user's vehicle is received at the call center, and receiving positional information about the desired repair position;
And at least one vehicle repairing position located within a predetermined distance from the desired position for repair based on position information on the desired position for repair and position information on the plurality of vehicle repair centers stored in the position information database An identification code extracting unit for extracting an identification code for the center from the location information database;
The number of times of repairing the vehicle and the number of repairs for the same vehicle stored in association with each of the identification codes for the at least one vehicle repair center from the repair frequency database, A rank calculation unit for calculating a rank of repair quality for each of the at least one vehicle repair centers based on the number of times of repetition of the vehicle repair centers; And
And transmits to the terminal of the first vehicle repair center an operation request message to the desired location for repair based on the identification code for the first vehicle repair center having the highest ranking among the at least one vehicle repair centers [0050]
Lt; / RTI >
The rank operation unit
A number extracting unit for extracting from the number-of-repairs database, the number of repaired vehicles and the number of repairs for the same vehicle stored in association with each of the identification codes for the at least one vehicle repair center;
Applying the first weight to the extracted number of times of repairing the vehicle, applying the second weight to the number of repetitions of the extracted same vehicle, and then applying the first weight to each of the at least one vehicle repair centers A summation value calculation unit for calculating a summation value of the number of times of completion of vehicle repair and the number of repetition of repair for the same vehicle to which the second weight is applied; And
A repair quality ranking calculation unit for calculating a repair quality rank for each of the at least one vehicle repair centers in a descending order of the sum value calculated for each of the at least one vehicle repair centers,
/ RTI >
The vehicle maintenance management apparatus utilizing the regional base
A repair history database in which repair history information of the repaired vehicle is stored in association with each of the plurality of repair centers for the plurality of repair centers;
A repair information receiving unit for receiving from the terminal of the first vehicle repair center repair information about the user's vehicle together with the repair completion message for the vehicle of the user;
When the repair history information for the user's vehicle is received from the terminal of the first vehicle repair center together with the repair completion message for the user's vehicle, the repair history information corresponding to the identification code of the first vehicle repair center A duplication determining unit for determining whether there is information matching the repair history information of the user with reference to the repair history information of the stored repaired vehicle;
If it is determined that there is no information that matches the repair history information of the user of the user out of the repair history information of the repaired vehicle stored corresponding to the identification code of the first vehicle repair center on the repair history database A repair completion number updating unit for incrementing the vehicle repair completion count stored in association with the identification code of the first vehicle repair center on the repair number database by one; And
If it is determined that there is information corresponding to the repair history information of the user of the user among the repair history information of the repaired vehicle stored in the repair history database in association with the identification code of the first vehicle repair center, Number-of-repetition-number updating unit for incrementing the number of repetition of repair for the same vehicle stored corresponding to the identification code of the first repair center on the repair number database by one,
The vehicle management system comprising:
The location information database
The latitude value and the hardness value of each of the plurality of vehicle repair centers are stored with the position information on the plurality of vehicle repair centers,
The identification code extracting unit
When the position information of the desired position to be repaired is received from the call center server, a latitude value and a latitude value corresponding to the position information of the desired position to be repaired are stored from the geographical information server, And a hardness value;
A latitude value and a hardness value corresponding to the positional information on the desired position for repair and a latitude value and a hardness value of each of the plurality of vehicle repair centers are compared to calculate the distance between the repair desired position and the plurality of vehicle repair centers A distance calculator; And
An extraction unit for extracting an identification code for the at least one vehicle repair center within a predetermined distance from the location information database,
A vehicle maintenance management apparatus utilizing a local base including a vehicle.
A repair manual information storage unit for receiving vehicle information about a plurality of vehicles from the terminal of a plurality of vehicle manufacturers and repair manual data for the plurality of vehicles and storing the repair manual data on a repair manual database,
Further comprising:
The repair request receiving unit
Receiving vehicle information about the user's vehicle from the call center server,
The dispatch request transmitting unit
Extracting repair manual data corresponding to vehicle information of the user's vehicle from the repair manual database and transmitting an operation request message to the desired location to the terminal of the first vehicle repair center, Vehicle maintenance management device utilizing local base to transmit data.
Maintaining a location information database in which the location information database stores location information for the plurality of vehicle repair centers corresponding to each of the pre-assigned identification codes for the plurality of vehicle repair centers;
Maintaining a repair frequency database in which the repair frequency database stores the number of repaired vehicles and the number of repaired repairs for the same vehicle, respectively, for each of the identification codes for the plurality of vehicle repair centers;
Wherein the first weight is a weight having a positive value corresponding to the number of repairs completed by the weight table management unit and the second weight corresponding to the number of repetitive repairs to the same vehicle, Storing and holding a weight table in which a weight value having a negative value is recorded;
Receiving a repair request for the vehicle from the call center server along with a repair request for the vehicle as the repair request receiver receives the repair request for the vehicle from the call center;
The identification code extracting unit extracts at least the identification information of the plurality of vehicle repair centers stored in the position information database and the position information of the plurality of vehicle repair centers stored in the position information database, Extracting an identification code for one vehicle repair center from the location information database;
The ranking calculation unit extracts the number of repaired vehicles and the number of repaired repairs for the same vehicle stored in association with each of the identification codes for the at least one vehicle repair center from the repairs frequency database, Calculating a repair quality rank for each of the at least one vehicle repair centers based on the number of repairs to the same vehicle; And
The dispatch request transmitting unit transmits a dispatch request request to the terminal of the first vehicle repair center to the repair desired position based on the identification code for the first vehicle repair center having the highest order of repair quality among the at least one vehicle repair centers Steps to Send a Message
Lt; / RTI >
The step of calculating the repair quality rank
Extracting a number of repaired vehicles and a number of repaired repairs for the same vehicle stored in association with each of the identification codes for the at least one vehicle repair center from the repairs frequency database;
The sum value calculation unit applies the first weight to the extracted number of times of repairing the vehicle, applies the second weight to the number of times of repetition of the extracted same vehicle, and then, for each of the at least one vehicle repair centers, Calculating a summation value for the number of repaired vehicles to which the first weight is applied and the number of repairs for the same vehicle to which the second weight is applied; And
Calculating a repair quality rank for each of said at least one vehicle repair centers in order of a sum of values calculated for each of said at least one vehicle repair centers,
/ RTI >
The vehicle maintenance management method utilizing the above-mentioned local bases
Maintaining a repair history database in which a repair history database stores repair history information for a repaired vehicle corresponding to each of the plurality of repair centers with respect to each of the plurality of repair centers;
Receiving repair information of the user's vehicle from the terminal of the first vehicle repair center together with the repair completion message of the user's vehicle;
When the repair information is received from the terminal of the first vehicle repair center together with the repair completion message for the vehicle of the user and the repair history information for the vehicle of the user from the terminal of the first vehicle repair center, Determining whether there is information matching the repair history information of the user with reference to the repair history information of the repaired vehicle stored in association with the stored repair history information;
The repair completion count update unit does not have information that matches the repair history information of the user of the user out of the repair history information of the repaired vehicle stored in the repair history database in association with the identification code of the first repair center Increasing the number of times of vehicle repair completion stored corresponding to the identification code of the first vehicle repair center on the repair number database by one; And
When the number of times of repetition of repair is equal to the repair history information of the user's vehicle among the repair history information of the repaired vehicle stored in the repair history database in association with the identification code of the first vehicle repair center The step of increasing the number of repetitive repairs for the same vehicle stored corresponding to the identification code of the first vehicle repair center on the repair frequency database by one
The method comprising the steps of:
The location information database
The latitude value and the hardness value of each of the plurality of vehicle repair centers are stored with the position information on the plurality of vehicle repair centers,
The step of extracting from the location information database
When the geographical information receiver receives the location information of the desired location to be repaired from the call center server, the location information of the desired location for repair is stored in the geographical information server storing the latitude and longitude values of the plurality of location information Receiving a corresponding latitude value and a hardness value;
The distance calculator compares the latitude and longitude values corresponding to the position information for the desired repair position with the latitude and longitude values of each of the plurality of vehicle repair centers to determine the position between the repair desired position and the plurality of vehicle repair centers Calculating a distance; And
Extracting an identification code for the at least one vehicle repair center whose calculated distance from the location information database is within the predetermined distance
A method for managing maintenance of a vehicle using a local base including a vehicle.
The repair manual information storage unit receiving vehicle information for a plurality of vehicles from the terminals of a plurality of vehicle manufacturers and repair manual data for the plurality of vehicles and storing them on a repair manual database
Further comprising:
The step of receiving the positional information on the desired position for repair
Receiving vehicle information about the user's vehicle from the call center server,
The step of transmitting the dispatch request message
Extracting repair manual data corresponding to vehicle information of the user's vehicle from the repair manual database and transmitting an operation request message to the desired location to the terminal of the first vehicle repair center, A method of vehicle maintenance management using a local base to transmit data.
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