KR101577750B1 - System of emergency call based on IP PBX - Google Patents

Abstract

The present invention relates to an emergency call system based on an IP PBX. The system consists of an emergency call system, an emergency call system, a CCTV camera, an interworking device, an IP PBX, an operation server and a control device interlocked with the communication network to provide an emergency call system or an IP PBX based emergency call system It is consisted of console and control box and is installed fixedly with Hangul name identification in roads, tunnels, elevators, parking lots, hospitals, nursing homes, streets, vulnerable areas and residential areas. An emergency call device configured to be able to automatically adjust the sound quality of a call through a voice switch operation using a network, or to make an emergency call or an emergency call using a manual button; It is fixedly installed in vulnerable areas such as roads, tunnels, elevators, parking lots, hospitals, nursing homes, streets, vulnerable areas, residential areas, etc. and is interlocked with the emergency call dispatching apparatuses. A CCTV camera for capturing and transmitting state information according to the position according to a signal transmitted from the calling apparatus; An interlocking device connected to the emergency call device for sending a warning light or a warning sound according to an emergency situation; An IP PBX interlocked with the emergency call device and configured to set status information according to an emergency situation and a voice channel according to a voice call to an operation server when an emergency occurs; Receives the transmission information of the emergency call device transmitted through the communication network interfaced with the IP PBX or controls driving of the CCTV camera to check the imaging information of the CCTV camera and transmits an emergency situation to the control device, And an operation server for supporting a voice call through an emergency call telephone; And recording the contents of the call at the time of voice communication with a user of the emergency call device interlocked with the operation server and transmitted through the operation server or transmitting the location of the emergency call device through the captured image information of the CCTV camera transmitted through the operation server And a controller that controls the emergency call area so that a voice call can be made through call transfer to a user terminal so that a quick response to the emergency call area can be made.
As a result, IP PBX can be installed in the existing facilities of existing Internet, local autonomous network, and wireless Internet, so that it can be constructed as an integrated system and individual system, thereby making it possible to construct the system without additional cost due to facility investment. Effect.

Description

[0001] IP PBX based emergency call system [0002]

The present invention relates to an IP PBX-based emergency call system, and more particularly, to an emergency call system based on an IP PBX, which is capable of checking CCTV images in real time at a remote location and, in connection with an IP PBX communication network, And an IP PBX-based emergency call system capable of quickly responding to emergency situations remotely.

The emergency call device is installed in a specific area, such as a troubled area, and transmits a signal to a specific server that can request help according to a user's operation in case of a dangerous situation in the field so that the administrator can detect a dangerous situation.

In addition to sending only the danger signal, the emergency call device may be used to make a two-way communication with the manager, such as a telephone call. In the existing security emergency bell system, when a push-button switch is input into the emergency bell housing, the contact signal of the button is transmitted to the server of the integrated control center through the DI / DO terminal of the video server, The software installed on the server was activated to respond to the emergency bell operation. In addition, when the video server is not used, the contact signal is processed through the DI / DO terminal of the IP camera to cope with the emergency bell operation as described above.

Such a conventional emergency call device has a problem in that the operation of the entire emergency bell system is affected by the failure of some system equipment. That is, if a problem occurs in any of the emergency bell button contact signal processing devices such as a video server or an IP camera that recognizes and processes the emergency bell contact signal and transmits it to the integrated control center, the emergency bell-specific function is lost There was a problem of being useless. In addition, there was a limitation in that the AMP which amplifies the call sound transmitted from the integrated control center and the speaker which is responsible for the voice output can not be used for the two-way call using the emergency bell even if the malfunction occurs.

In addition, even if the equipment installed in the field operates normally, even if some of the servers and software of the integrated control center are disabled due to a malfunction or an error occurs, a two-way voice call can not be performed through the emergency bell installed at the site.

In other words, there are many emergency call or emergency bell systems that can transmit an emergency situation through two-way calling through emergency call such as unmanned elevator, CCTV camera, tunnel, etc. All the systems currently in operation are 1: Network video server and so on.

This is because CCTV of each municipality is installed on the network and integrated with video and audio equipment, and the quality of the call sound such as howling, noise, and delay phenomenon is lowered, and there is a case where communication between both parties is restricted. In case of an emergency, It is a reality that the emergency call is restricted due to the absence or the neglect of the person in charge in case of a situation, and an excessive cost is incurred by renting a leased line through a communication company.

Accordingly, the present invention proposes a system capable of quick two-way communication in the event of an emergency by using a conventional IP PBX communication network.

1. Apparatus for calling voice interlock with calling bell of CCTV using crime prevention (Patent Application No. 10-2011-0082742) 2. Wireless emergency calling system of security cctv system (Utility Model No. 20-2000-0003227)

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and it is an object of the present invention to provide an IP PBX communication system capable of checking a CCTV image in real time in real time and in connection with an IP PBX communication network, Based emergency call system capable of quickly responding to an emergency call.

In addition, the present invention can automatically adjust the sound quality in real-time two-way communication, display the emergency occurrence area in Korean name, And to provide an emergency call system based on IP Pbx that can be monitored.

However, the objects of the present invention are not limited to the above-mentioned objects, and other objects not mentioned can be clearly understood by those skilled in the art from the following description.

In order to achieve the above object, an emergency call system based on an IP PBX according to an embodiment of the present invention includes an emergency call device, a CCTV camera, an interworking device, an IP PBX, an operation server and a control device, IP PBX-based emergency call system that provides rapid response in case of an emergency, it is composed of console and control box, and can be used in a certain area of road, tunnel, elevator, parking lot, hospital, nursing home, And can be configured to automatically adjust the quality of the call sound through the operation of the voice switch using an IP PBX network in an emergency or in an emergency, or to make a call according to an emergency bell or an emergency by using a manual button An emergency call device configured to be able to; It is fixedly installed in vulnerable areas such as roads, tunnels, elevators, parking lots, hospitals, nursing homes, streets, vulnerable areas, residential areas, etc. and is interlocked with the emergency call device, A CCTV camera for capturing and transmitting state information according to the position according to a signal transmitted from the apparatus; An IP PBX interlocked with an emergency call device and a CCTV camera through a communication network to set status information according to an emergency situation and a voice channel according to a voice call as a control device when an emergency occurs; Receives the transmission information of the emergency call device transmitted through the communication network interfaced with the IP PBX or controls driving of the CCTV camera to check the imaging information of the CCTV camera and transmits an emergency situation to the control device, And an operation server for supporting a voice call through an emergency call telephone; And recording the contents of the call at the time of voice communication with a user of the emergency call device interlocked with the operation server and transmitted through the operation server or transmitting the location of the emergency call device through the captured image information of the CCTV camera transmitted through the operation server And controlling the emergency call area so that voice communication is possible through call transfer to the user terminal so that the emergency call area can be promptly responded to.

At this time, in the emergency call system based on the IP PBX according to another embodiment of the present invention, the emergency call apparatus controls the call-related information so that the voice call is made to the control apparatus through the operation server in accordance with the emergency call or emergency call signal , The console with Hangul name according to the emergency call, and the control box are checked to control the emergency call area quickly, or the transmission signal for collecting the imaging information is transmitted through the CCTV camera interworking, An emergency call unit configured to respond in response to a control signal of the control unit and configured to have an emergency call or a manual button operation in an emergency so as to inform an emergency situation, Signal and is attached to one side of the emergency call part, Receiving unit for sending and receiving voice signals to / from the control device in accordance with a control signal of the control unit and transmitting the voice signals of the voice transmitting / receiving unit, the voice transmitting / receiving unit transmitting voice signals to the control device through the IP PBX, A tuning unit for adjusting the sound quality according to the noise, an area in which the emergency call device is installed, a Hangul name, a unique identification number, and a terminal number are installed according to the location information, The voice information is stored and transmitted so as to be able to select the location identification information transmission, the voice call transmission, the external period device connection, or the remote call according to the driving of the emergency call part in accordance with the control signal of the control part And a control unit for controlling the CCTV camera A position transmitter for transmitting the position information in response to the signal of the emergency caller so as to capture an image according to the emergency call; and a control unit for controlling the operation of the emergency call unit in response to the control signal of the control unit, And a warning sound sending unit operable to send a corresponding signal to the interlocking unit to send a warning sound such as a siren or to operate a warning light to identify an emergency situation or an emergency condition.

Further, in the emergency call system based on the IP PBX according to another embodiment of the present invention, the control apparatus receives the emergency call or the emergency call signal from the emergency call apparatus through the operation server and confirms the status through the CCTV camera A microcomputer for controlling the overall operation of the control device to monitor the on-site situation or to send status information to a remote place, a microcomputer for controlling the operation of the emergency call device according to the state information of the emergency call device, A status detecting unit for detecting whether or not operation of the CCTV camera is performed, whether or not the CCTV camera is operated, whether or not the CCTV camera is driven, and the status of the emergency information of the emergency call device transmitted through the operation server according to the control signal of the MCOM A monitoring unit for checking the status information of the voice channel interlocked with the IP PBX, A voice recording unit for storing voice call history of a user of the emergency call apparatus in an emergency or in an emergency via a voice channel interfaced with the IP PBX according to a signal, A calling unit for transmitting the confirmation signal to the emergency calling apparatus to confirm the status and the position information of the emergency calling apparatus or requesting transmission of the image information captured by the CCTV camera through the operating server according to an emergency situation of the emergency calling apparatus; And an eviction return unit for automatically calling a corresponding call to the 119 status room or the user terminal in the absence of the operator of the control apparatus according to a call connection signal of the emergency call apparatus requested through the IP PBX according to the control signal of the microcomputer .

The IP PBX-based emergency call system according to the embodiment of the present invention is capable of real-time monitoring of CCTV images from a remote location and is capable of two-way voice communication in case of an emergency through real-time control at a remote place in connection with an IP PBX communication network It is possible to provide an effect of promptly coping with an emergency situation from a remote place.

In addition, the IP PBX-based emergency call system according to another embodiment of the present invention can automatically adjust the quality of call sound in real-time two-way communication, display the emergency occurrence area in Korean name, It provides the effect of monitoring the real-time field situation by using the network installation and communication network configuration easily.

In addition, the IP PBX-based emergency call system according to another embodiment of the present invention can be constructed as an integrated system or an individual system by using an IP PBX in the existing facilities of the internal network, the installed internet, the local self- And it is possible to construct the system without additional cost due to facility investment, thereby reducing the facility cost.

In addition, the IP PBX-based emergency call system according to another embodiment of the present invention can easily inform the security server of an emergency situation by photographing an area where the security button is installed when the security button input is detected, It is possible to easily acquire image data of a photographed region.

In addition, the emergency call system based on the IP PBX according to another embodiment of the present invention transmits an emergency voice signal through the voice transmission / reception unit of the emergency call apparatus in an emergency or in an emergency so that voice communication can be performed between the control apparatus and the user, And provides a psychological sense of security to users in an emergency situation.

In addition, the IP PBX-based emergency call system according to another embodiment of the present invention may be configured to directly interwork with the CCTV camera in an emergency situation or an emergency occurrence area in the emergency call device, or transmit the corresponding information to the control device The CCTV camera can be driven remotely according to the information, and the situation can be grasped in real time through a voice call with the user, thereby providing an effect of minimizing unnecessary emergency dispatch by efficiently coping with situations.

1 is a block diagram of an IP PBX-based emergency call system according to another embodiment of the present invention
FIG. 2 is a block diagram illustrating a detailed configuration of an emergency call device of an emergency call system based on an IP PBX according to another embodiment of the present invention shown in FIG. 1; FIG.
FIG. 3 is a block diagram illustrating a detailed configuration of a control apparatus of an emergency call system based on an IP PBX according to another embodiment of the present invention shown in FIG. 1; FIG.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a detailed description of preferred embodiments of the present invention will be given with reference to the accompanying drawings. In the following description of the present invention, detailed description of known functions and configurations incorporated herein will be omitted when it may make the subject matter of the present invention rather unclear.

In the present specification, when any one element 'transmits' data or signals to another element, the element can transmit the data or signal directly to the other element, and through at least one other element Data or signal can be transmitted to another component.

1 is a block diagram of an IP PBX-based emergency call system according to the present invention. The IP PBX-based emergency call system mainly includes an emergency call device 10, a CCTV camera 20, an interlock device 30, An IP PBX 40, a communication network 50, an operation server 60, a control device 70, and a user terminal 80.

The emergency calling apparatus 10 is configured in the form of a console and a control box and is provided with an identification unit denoted by a Korean name in a predetermined area such as a road, a tunnel, an elevator, a parking lot, a hospital, a nursing home, And is configured to be able to automatically adjust the sound quality of a call through an operation of a voice switch by using an IP PBX 40 network in an emergency or in an emergency or to make a call according to an emergency bell or an emergency by using a manual button, The CCTV camera 20 is fixedly installed in a vulnerable area such as a road, a tunnel, an elevator, a parking lot, a hospital, a nursing home, a street, a vulnerable area or a residential area and interlocked with the emergency call device 10 or via the communication network 50 To the operation server (60) and the control device (60) in accordance with a signal transmitted from the emergency call device (10) according to an emergency situation .

The interworking device 30 is connected to the emergency calling device 10 and is configured to send a warning light or a warning sound according to an emergency situation and the IP PBX 40 is connected to the emergency calling device 10 and the CCTV camera 20, And establishes a voice channel according to an emergency situation and a voice call to the control device 70 when an emergency occurs.

Also, the communication network 50 may be a high-speed period network of a large-scale communication network capable of a private network, a large capacity, a long-distance voice and data service, and may be a next generation wired and wireless network for providing Internet or high-speed multimedia service. When the communication network 20 is a mobile communication network, it may be a synchronous mobile communication network or an asynchronous mobile communication network.

As an embodiment of the asynchronous mobile communication network, a WCDMA (Wideband Code Division Multiple Access) communication network is exemplified. In this case, although not shown in the drawing, the communication network 30 may include an RNC (Radio Network Controller). Meanwhile, although the WCDMA network is exemplified, it may be a next generation communication network such as a 3G LTE network or a 4G network, or an IP network based on other IP. The communication network 50 interlocks with the IP PBX 40, the CCTV camera 20, and the operation server 60 to transmit signals and data between the systems.

The operation server 50 receives the transmission information of the emergency calling apparatus 10 transmitted through the communication network 50 and controls driving of the CCTV camera 20 to check imaging information of the CCTV camera 20 An emergency situation is transmitted to the control device 70 so as to enable the voice call through the emergency and emergency call phone of the user of the emergency call.

The control device 70 records the contents of the call at the time of voice communication with the user of the emergency call device 10 interlocked with the operation server 50 or the IP PBX 40 via the IP PBX 40 , Monitors the location of the emergency calling apparatus 10 through the captured image information of the CCTV camera 20 transmitted through the operation server 50 or enables voice communication through call transfer to the user terminal 80 Ensure rapid response to emergency call areas.

On the other hand, the emergency calling apparatus 10 displays an emergency state by driving a siren and a beacon through an interlock device 30 by checking an emergency signal or a driving signal of an emergency bell, or when the CCTV camera 20 is directly interlocked The state information according to the emergency state is captured in the CCTV camera 40 or the state information is transmitted to the operation server 60 through the communication network 50 interlocked with the IP PBX 40, 70, in accordance with the control operation of the external device.

FIG. 2 is a block diagram showing a detailed configuration of an emergency call apparatus 10 of an emergency call system based on an IP PBX according to another embodiment of the present invention, and includes a control unit 11, an emergency call unit 12, The audio transmission / reception unit 13, the tuning unit 14, the identification unit 15, the guide transmission unit 16, the position transmission unit 17, the warning sound transmission unit 18 and the warning light transmission unit 19 .

The control unit 11 is configured to control the overall operation of the emergency calling apparatus 10 and may be configured to control the operation of the emergency calling apparatus 10 according to the emergency situation of the user of the emergency calling apparatus 10 It is possible to control the call related information so that the voice communication is made to the control device 70 via the IP PBX 40 in accordance with the emergency call signal in the emergency or to confirm the position of the console and control box to which the Korean name The urgent call section 12 is configured to control for a quick response of the call area or to transmit a transmission signal for capturing the image information picked up through the operation server 60 interlocked with the CCTV camera 20, And reacts according to the control signal of the control unit 11, and an emergency call is made to one side of the emergency call apparatus or a manual button is operated in an emergency to inform the emergency situation.

The voice transmitting and receiving unit 13 is configured to transmit and receive voice to and from the control device 70 in cooperation with the IP PBX 40. The voice transmitting and receiving unit 13 operates according to a control signal of the control unit 11, And the tuning unit (14) is configured to transmit the voice information of the user according to the emergency call signal or to notify an emergency situation through voice communication with a person in charge of the control apparatus (70) The control unit 11 controls the voice quality of the call in accordance with a voice call between the user of the control unit 10 and the person in charge of the control unit 70. The voice control unit 11 responds to the control signal of the control unit 11, And is configured to adjust the quality of a call sound due to interference and noise for one voice transmission / reception.

The identification unit 15 is a unique number assigned to each emergency calling apparatus 10 so as to quickly identify the position of the emergency calling apparatus 10 and operates according to a control signal of the control unit 11, A unique name, a unique identification number, and a terminal number are installed in accordance with the location information of the mobile terminal 10 and the location information, so that the location of the emergency announcement can be quickly identified. Voice call transmission, external termination device connection, or remote call in response to the control signal of the emergency call part 12 is transmitted.

The position transmitter 17 may be configured to emit an emergency call signal to the emergency call device 12 so that the emergency call device 10 can capture an image of the emergency call to the CCTV camera 20 in accordance with a control signal of the controller 11. [ And the warning sound transmission unit 18 is configured to drive a warning sound or a warning light through the interlock device 30 interlocked with the emergency call device 10, And outputs the signal to the interlock device 30 according to an emergency situation or an emergency signal according to the signal transmission from the emergency call part 12 to send a warning sound like a siren or to drive a warning light So as to identify an emergency or emergency condition.

FIG. 3 is a block diagram illustrating a detailed configuration of a control device of an emergency call system based on an IP PBX according to another embodiment of the present invention. The control device includes a microcomputer 71, a status detection unit 72, 73, a recording unit 74, a calling unit 75, an evacuation ring unit 76, and a remote transfer unit 77. [

The microcomputer 71 controls the overall operation of the control device 70 and is configured to control the operation of the operation server 60 or the control server 70. [ In order to receive an emergency call or emergency call signal from the emergency call device 10 via the IP PBX 40 and to check the status through the CCTV camera, monitor the on-site situation, or transmit the status information to the remote place, .

The state detecting unit 72 is for checking the state of the emergency calling apparatus 10 and the CCTV camera 20. The state detecting unit 72 detects the state of the emergency calling apparatus 10 according to the control signal of the microcomputer 71 The monitoring unit 73 confirms whether or not the emergency calling apparatus is operated according to the driving of the operation server 60 and whether the imaging information is transmitted in accordance with the driving of the CCTV camera 20. The monitoring unit 73 monitors the image captured by the CCTV camera 30 Which is transmitted through the operation server 60 in accordance with a control signal of the microcomputer 71. The emergency call device 10 is connected to the IP PBX 40, Video information captured by the CCTV camera 30 and status information of a voice channel interlocked with the IP PBX 40 in response to an emergency of the IP PBX 40. [

The recording unit 74 stores the voice call history between the user of the emergency calling apparatus 10 and the person in charge of the control apparatus 70. The voice recording unit 74 is connected to the IP PBX 40 in accordance with a control signal of the microcomputer 71 And stores the voice call history with the user of the emergency call apparatus 10 in an emergency or emergency through the voice channel. In addition, the voice call history of the user of the emergency call device 10 and the user terminal 80 and other entities interlinked through the emergency return unit 76 may be stored.

The calling unit 75 operates according to a control signal of the microcomputer 71 and transmits a confirmation signal to the emergency paging device 10 to check the status and location information of the emergency paging device 10, To request the transmission of image information captured by the CCTV camera (30) through the operation server (60) according to an emergency situation of the emergency call device (10) The call control device 70 automatically switches the call to provide a voice call with the user of the emergency call device 10 in the absence of the person in charge of the control device 70 and transmits the call through the IP PBX 40 in accordance with the control signal of the microcomputer 71 And automatically call the corresponding call to the 119 situation room or the user terminal 80 in the absence of the operator of the control device 70 according to the call connection signal of the requested emergency call device 10.

As described above, preferred embodiments of the present invention have been disclosed in the present specification and drawings, and although specific terms have been used, they have been used only in a general sense to easily describe the technical contents of the present invention and to facilitate understanding of the invention , And are not intended to limit the scope of the present invention. It is to be understood by those skilled in the art that other modifications based on the technical idea of the present invention are possible in addition to the embodiments disclosed herein.

10: emergency call device 11: control unit
12: emergency call section 13: voice transmission /
14: Tuning unit 15: Identification unit
16: announcement item sending part 17: position sending part
18: a warning sound transmitting unit 19: a warning light transmitting unit
20: CCTV camera 30: Interlocking device
40: IP PBX 50:
60: Operation server 70: Control device
71: Microcomputer 72:
73: Monitoring section 74: Recording section
75: calling section 76:
77: remote transmission unit 80: user terminal

Claims (3)

The emergency call device 10, the CCTV camera 20, the interlock device 30, the IP PBX 40, the operation server 60 and the control device 70 are interlocked with the communication network 50, In order to provide prompt response, it is composed of a console and a control box and is fixedly installed with an identification part denoted by a Korean name in a road, a tunnel, an elevator, a parking lot, a hospital, a nursing home, An emergency call device 10 configured to be able to automatically adjust the sound quality of a call through voice switch operation using an IP PBX network in an emergency, or to make an emergency call or an emergency call using a manual button; The emergency call device 10 is fixedly installed in a vulnerable area such as a road, a tunnel, an elevator, a parking lot, a hospital, a nursing home, a street, A CCTV camera (20) for capturing and transmitting status information according to the position according to a signal transmitted from the emergency call device (10) in accordance with an emergency situation to the control device (60); An interlock device (30) connected to the emergency call device (10) and sending a warning light or a warning sound according to an emergency situation; The emergency call device 10 and the CCTV camera 20 are interlocked with each other through the communication network 50 and the IP PBX 40 ); Receives the transmission information of the emergency calling apparatus 10 transmitted through the communication network 50 interlocked with the IP PBX 40 or controls the driving of the CCTV camera 20 to check the imaging information of the CCTV camera 20 An operation server 50 for transmitting an emergency situation to the control device 70 to support a voice call through the emergency and emergency call phone of the emergency call user; And records the contents of the call at the time of voice communication with the user of the emergency call apparatus 10 that is interlocked with the operation server 50 or the IP PBX 40 and is transmitted through the operation server 50, The location of the emergency calling apparatus 10 is monitored through the captured image information of the CCTV camera 20 transmitted through the home terminal 80 or voice communication is made through the call transfer to the user terminal 80 to quickly respond to the emergency calling area The emergency call device controls the call related information so that a voice call is made to the control device through the operation server according to an emergency situation or an emergency call signal in an emergency, Check the location of the console and control box with the Korean name assigned to the call to control the emergency call area for quick response, or transmit the transmission signal for capturing the imaging information through the CCTV camera interlock A control unit 11 for controlling various operations of the emergency calling apparatus, a control unit 11 for responding to the control signal of the control unit 11, An emergency call section 12 which operates in accordance with a control signal of the control section 11 and is attached to one side of the emergency call section 12 to transmit voice information of a user for an emergency call, A voice transmission and reception unit 13 for transmitting a voice signal to the control unit 70 through the control unit 11 and a control unit 11 for controlling the control unit 70 in response to the transmission of the voice signal of the voice transmission and reception unit 13 in response to the control signal of the control unit 11. [ A tuning unit 14 for adjusting voice quality according to interference and noise for voice transmission and reception as desired, position identification information transmission in response to driving of the emergency call unit 12 according to a control signal of the control unit 11, , Out An announcement message sending unit 16 for storing the voice information so as to be able to select an inter-device connection or a remote call, and a control unit 11 which operates in accordance with a control signal of the control unit 11, And a warning sound transmitting unit 18 for emitting a warning signal to the interlock device 30 according to an emergency situation or an emergency signal and driving a warning light such as a siren or the like so as to identify an emergency or an emergency state And an IP PBX-based emergency call system,
The emergency call device
A Hangul name, a unique identification number, and a terminal number are installed according to the area and location information of the emergency call apparatus 10, which is operated in accordance with the control signal of the controller 11, Identification section 15, and
In response to the signal of the emergency call part 12, to capture an image according to an emergency call to the CCTV camera 20 interlocked with the emergency call device 10 according to the control signal of the control part 11, Further comprising: a location transmitter (17) for transmitting the IP PBX-based emergency call system.

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