KR101505077B1 - System for cloud service and method for managing the cloud service - Google Patents

Abstract

A cloud service system and a management method for providing comprehensive information to an administrator by integrally managing personal information of a subscriber subscribed to the cloud service and resource information for the cloud service are disclosed.
A cloud service system according to an aspect of the present invention includes: a subscriber information DB (DATABASE) for receiving and storing personal information of a subscriber from a service server processing a subscription to a cloud service; A cloud information DB (DATABASE) for receiving and storing resource information for the cloud service from the cloud platform providing the cloud service for the subscriber; And acquiring resource information from the cloud information DB (DATABASE) according to a query condition received from the administrator terminal, acquiring personal information corresponding to the acquired resource information from the subscriber information DB (DATABASE) And a management server for collecting the acquired personal information and transmitting the inquiry result to the administrator terminal.

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a cloud service system,

The present invention relates to a cloud service system and a management method thereof.

In recent years, cloud computing systems based on virtualization technology are increasingly being deployed to effectively manage IT resources and reduce costs. Such a cloud computing system is a distributed computing system that provides a virtual machine (VM) independent of a single supercomputer or multiple users on the same hardware platform connected so that multiple computers operate as a single computer. With this technology, for example, 10 operating systems could be installed and operated on 10 servers in the past, but it is also possible to install and operate dozens of operating systems simultaneously in the form of a virtual machine.

In this cloud computing system, information of individual virtual machines provided to users is hidden. For example, the information of the IP address and the disk capacity being used by the virtual machine is not provided through a menu, but the information of the entire user is mixed and expressed in terms of the individual resources. In other words, current cloud computing systems are focused on controlling the overall infrastructure (INFRASTRUCTURE) and resources rather than controlling each virtual machine, so it is not easy for the administrator to handle failure and acquire information from individual virtual machines .

In the cloud computing system, the user's personal information is separated from the resource information for the cloud service, and the cloud platform stores and displays only the current state. In the case of the cloud platform failure, the actual virtual machine is damaged, There is a problem that it is difficult to collectively identify the user of the victimized virtual machine.

Domestic open patent 2012-0003356 (published on January 10, 2012)

SUMMARY OF THE INVENTION The present invention has been proposed in order to solve the above-mentioned problems, and it is an object of the present invention to provide a cloud service system and a management method thereof, which collectively manage personal information of a subscriber subscribed to a cloud service and resource information for a cloud service, The purpose is to provide a method.

Other objects and advantages of the present invention will become apparent from the following description, and it will be understood by those skilled in the art that the present invention is not limited thereto. It will also be readily apparent that the objects and advantages of the invention may be realized and attained by means of the instrumentalities and combinations particularly pointed out in the appended claims.

According to an aspect of the present invention, there is provided a cloud service system including: a subscriber information DB (DATABASE) for receiving and storing personal information of a subscriber from a service server processing a subscription to a cloud service; A cloud information DB (DATABASE) for receiving and storing resource information for the cloud service from the cloud platform providing the cloud service for the subscriber; And acquiring resource information from the cloud information DB (DATABASE) according to a query condition received from the administrator terminal, acquiring personal information corresponding to the acquired resource information from the subscriber information DB (DATABASE) And a management server for collecting the acquired personal information and transmitting the inquiry result to the administrator terminal.

The management server may receive the resource information from the cloud information DB (DATABASE) at a predetermined period and back up the resource information in a management database (DATABASE).

Wherein the management server searches the management database (DATABASE) for resource information corresponding to the query condition of the past time point when receiving a query condition of a specific past time from the administrator terminal, Information from the subscriber information DB (DATABASE), and transmits the collected personal information and the searched resource information to the administrator terminal in aggregate.

The management server may receive a message transmission request including the recipient's telephone number and message content from the administrator terminal and transmit the message transmission request to the message server.

The personal information and the resource information may be linked based on a user ID.

The resource information may include at least one of a virtual machine name, an IP address, a CPU usage amount, a memory usage amount, a stored data area information, and port forwarding information. The personal information may include at least one of a real name, . ≪ / RTI >

A subscriber information DB (DATABASE) for receiving and storing personal information of a subscriber from a service server that handles subscription to a cloud service according to another aspect of the present invention; A cloud information DB (DATABASE) for receiving and storing resource information for the cloud service from the cloud platform providing the cloud service for the subscriber; And a management server connected to the subscriber information database (DATABASE) and the cloud information DB (DATABASE), the management server comprising: a management server for managing the cloud service according to the inquiry condition received from the manager terminal; Acquiring resource information from an information database (DATABASE); The management server acquiring personal information corresponding to the obtained resource information from the subscriber information DB (DATABASE); And transmitting, by the management server, the inquiry result to the administrator terminal by synthesizing the acquired resource information and the acquired personal information.

The method may further include the step of the management server receiving resource information from the cloud information DB (DATABASE) at a predetermined period and backing up the information in a management database (DATABASE).

The method may further include the steps of the management server receiving, from the manager terminal, a query condition of a specific past time point; Searching, by the management server, in the management database (DATABASE) resource information corresponding to the query condition of the past past time; The management server acquiring personal information corresponding to the searched resource information from the subscriber information DB (DATABASE); And the managing server collectively collecting the personal information and the searched resource information and transmitting the combined information to the administrator terminal.

The method may further include receiving the message transmission request including the recipient's telephone number and message content from the administrative terminal and transmitting the message transmission request to the message server.

The personal information and the resource information may be linked based on a user ID.

Wherein the resource information includes at least one of a name of a virtual machine, an IP address, a CPU usage amount, a memory usage amount, stored data area information and port forwarding information, and the personal information includes at least one of a real name, can do.

According to an aspect of the present invention, it is possible to easily provide a manager with a physical resource of a virtual machine environment of a cloud service system and comprehensive information acquisition for an individual virtual machine user.

According to another aspect of the present invention, there is provided an effect of providing a quick and accurate response service to a user when a failure of a virtual machine occurs.

BRIEF DESCRIPTION OF THE DRAWINGS The accompanying drawings, which are incorporated in and constitute a part of the specification, illustrate exemplary embodiments of the invention and, together with the specific details for carrying out the invention, And shall not be construed as limited to the matters described.
BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a diagram illustrating a general configuration of a cloud service system according to an embodiment of the present invention;
2 is a diagram illustrating a configuration of a cloud platform according to an embodiment of the present invention;
3 is a block diagram of a management server according to an embodiment of the present invention;
FIG. 4 is a flowchart illustrating a method of searching for a current state information of a user virtual machine in a cloud service system according to an embodiment of the present invention.
FIG. 5 is a flowchart for backup of a management server according to an embodiment of the present invention;
6 is a flowchart illustrating a method of providing notification when a failure occurs in a user virtual machine in a cloud service system according to an embodiment of the present invention.

The foregoing and other objects, features and advantages of the present invention will become more apparent from the following detailed description of the present invention when taken in conjunction with the accompanying drawings, in which: There will be. In the following description, well-known functions or constructions are not described in detail since they would obscure the invention in unnecessary detail. Hereinafter, a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

Throughout the specification, when an element is referred to as "comprising ", it means that it can include other elements as well, without excluding other elements unless specifically stated otherwise. Also, the term "part" or the like, as described in the specification, means a unit for processing at least one function or operation, and may be implemented by hardware, software, or a combination of hardware and software.

FIG. 1 is a diagram illustrating the overall configuration of a cloud service system according to an embodiment of the present invention.

Referring to FIG. 1, a cloud service system according to the present embodiment includes a service server 110, a subscriber information DB 120, a cloud platform 130, a cloud information DB 140, a management server 160, 170, and a message server 180.

The service server 110 receives a cloud service application from a user accessing through a subscriber terminal 100 such as a personal computer, a mobile communication terminal, or a tablet PC, or receives a service cancellation request and generates and terminates a cloud infrastructure accordingly And requests it to the cloud platform 130.

The service server 110 receives information of a user, for example, a user's real name, a telephone number, an e-mail address, and the like at the time of receiving a cloud service application from the subscriber terminal 100 and transmits the information and service information in use to the subscriber information DB 120 .

The subscriber information DB 120 stores personal information such as a real name, a telephone number, an e-mail address, service information in use, and the like of a user subscribed to the cloud service as described above. The subscriber information DB 120 may be disposed inside the service server 110 and separately used as shown in FIG.

The subscriber terminal 100 may be a device for connecting to a telecommunication network for the purpose of transmitting and receiving data or messages, for example, a mobile communication terminal such as a desk top, a smart phone, a notebook computer, a tablet PC, Various devices can be used.

The cloud platform 130 is a cloud computing device that serves IT resources such as software, storage, servers, and networks. In this embodiment, the cloud platform 130 can serve as a virtual server to a user.

The cloud platform 130 manages system resources such as a CPU and a memory to provide a virtual server service, drives a virtual machine for each user who requests a cloud service, drives a router virtual machine that mediates and routes communications of the virtual machines To provide server virtualization services, or cloud services.

The cloud platform 130 has all the resource information for the virtual machine to be provided to the user and stores the resource information in the cloud information DB 140. [ The resource information for the virtual machine may be, for example, ID, virtual machine name, IP address, CPU, memory, disk capacity, stored data area, port forwarding, OS,

The cloud information DB 140 stores resource information for a virtual machine processed in the cloud platform 130, specifically, an ID, a virtual machine name, an IP address, a CPU, a memory, a disk capacity, A physical unit for storing information such as a forwarding (PORT FORWARDING) and an operating system (OS), and may be integrally formed inside the cloud platform 130 and separately used as shown in FIG.

The management server 160 collectively manages information related to the cloud service and collects the information of the subscriber information DB 120 and the cloud information DB 140 when the information is requested from the administrator terminal 150, ). The management server 160 can access the Mysql directly when communicating with the cloud information DB 140 and the subscriber information DB 120 to acquire information by querying and extracting result values. The management server 160 may provide a lookup service for the current state and the past state of the cloud platform 130.

View current status

The management server 160 requests the current state information to the cloud information DB 140 according to the inquiry request of the administrator terminal 150 and receives the current state information from the cloud information DB 140 in response thereto. The management server 160 can receive at least one of the user ID, the virtual machine name, and the IP address as the inquiry request, and can provide the inquiry service for each POD and host. The management server 160 accesses the resource information of the virtual machine by the user in the cloud platform 130, the resource information of the virtual machine by the POD, or the resource information of the host by the host 150 in accordance with the inquiry request from the administrator terminal 150, (140).

When the management server 160 receives the current status information, specifically the virtual machine resource information, from the cloud information DB 140, the management server 160 searches the subscriber information DB 120 using the ID of the user included in the resource information of the received virtual machine, (E.g., real name, telephone number, e-mail, etc.) of the user of the virtual machine from the cloud information DB 140 and compares the acquired personal information with the resource information of the virtual machine received from the cloud information DB 140 And transmits it to the manager terminal 150. The comprehensive information may be, for example, a map of the resource status for each virtual machine, and information of the user's real name, telephone number, e-mail, and the like.

Historical status inquiry

The management server 160 periodically backs up the resource information of the virtual machine in the cloud platform 130 stored in the cloud information DB 140 and stores it in the management DB 170. [ Preferably, the backup may be performed every three hours, but is not limited thereto.

The management DB 170 is a physical repository for storing resource information of a virtual machine in the cloud platform 130 stored in the cloud information DB 140 periodically backed up by the management server 160. The management DB 170 may be disposed inside the management server 160 and separately used as shown in FIG.

The management server 160 receives from the administrator terminal 150 an inquiry about status information of a specific past point of time of the cloud platform 130, Retrieves resource information from the past time point. At this time, the management server 160 can receive at least one of the user ID, the virtual machine name, and the IP address in the inquiry request, and can provide the inquiry service for each POD and host. Then, the management server 160 uses the ID of the user included in the retrieved resource information to retrieve the corresponding personal information of the user, such as the real name, the telephone number, and the e-mail, from the subscriber information DB 120 And transmits the collected personal information and the resource information of the past time searched from the management DB 170 to the administrator terminal 150 in a comprehensive manner. The aggregate information may be a mapping of resource information of virtual machines that were driven at a specific point in time, and personal information of users of each virtual machine.

In this way, the management server 160 can provide not only the current state information but also the past state information. The past state information indicates that the physical infrastructure INFRASTRUCTURE of the cloud platform 130 or the failure occurred in the virtual machine It enables accurate calculation of the entire damage area of the city.

The management server 160 transmits notifications to users who subscribe to the cloud service through the message server 180 in response to a request from the administrator terminal 150. For example, when a failure occurs in the cloud platform 130, the management server 160 determines which virtual machine has failed at a point of time when a failure has occurred via the management DB 170 as described above, From the subscriber information DB 120, and notifies the users of the occurrence of the failure through the message server 180 using the telephone number.

The administrator terminal 150 may be a device that connects to the telecommunication network for the purpose of transmitting and receiving data and messages, for example, a smart phone, a notebook computer, and the like.

The message server 180 is connected to the management server 160 via a network such as a mobile communication network through a short message service center (SMSC) or a multimedia message service center (MMSC) of the mobile communication network, For example, a failure occurrence message, to the terminal of the user subscribed to the cloud service.

2 is a diagram illustrating a configuration of a cloud platform according to an embodiment of the present invention.

Referring to FIG. 2, the cloud platform 130 according to the present embodiment includes a physical hardware platform, virtualization software running on the hardware platform, and one or more virtual machines (VM, RVM ). The virtualization software is logically interposed between the physical hardware of the hardware platform and the virtual machine (VM, RVM).

A hardware platform may be a general purpose computing system having one or more system buses that place various hardware platform components in data communication with each other. For example, one or more processors are arranged to communicate data with the memory using the system bus (s). The memory may comprise a system of memories including read only memory (ROM), random access memory (RAM), cache memories, and various register memories. The non-volatile data storage may include one or more disk drives or other machine-readable media or a mass data storage system for storing software or data. The memory and / or non-volatile data store may store virtualization software and guest system software running on the virtual machine.

The virtual machine includes a user virtual machine (VM) (211, 221) and a router virtual machine (RVM) (210, 220).

Each of the user virtual machines (VM) 211 and 221 provides a virtual server environment or a virtual personal computer environment using virtual computing resources each virtualizing physical computing resources. The same operating system and applications as the local server or the local desktop environment Can be installed and driven.

The router virtual machines (RVM) 210 and 220 perform a router function to mediate communication between the user virtual machines (VM) 211 and 221 and the external network, and to route communication between the user virtual machines (VM) 211 and 221 . The router virtual machine (RVM) 210, 220 may include a DHCP server that assigns a floating IP to the user virtual machines (VM) 211, 221. The router virtual machines (RVM) 210 and 220 can be additionally dynamically added or reduced according to the number of user virtual machines (VMs) 211 and 221.

In order to access the Internet in the virtual environment provided through the user virtual machines (VMs) 211 and 221, access is made via the router virtual machines (RVM) 210 and 220. At this time, the router virtual machines (RVM) 210 and 220 can perform a function as an external Internet switch.

The cloud platform 130 may be composed of a plurality of hosts. If a failure occurs in a specific host, the user virtual machine that has been operated on the failed host may be automatically re-executed in another host without a failure. Therefore, when a host fails, it is difficult to determine which user virtual machine the user virtual machine has been running on the failed host, and the user may not be notified of the occurrence of the failure. Therefore, in the present invention, the management server 160 periodically backs up the resource information of the virtual machine in the cloud platform 130 stored in the cloud information DB 140, and stores it in the management DB 170. [

FIG. 3 is a block diagram of a management server 160 according to an embodiment of the present invention.

3, the management server 160 according to the present embodiment includes a backup processing unit 311, an information providing unit 313, a message transmission processing unit 315, and a control unit 317.

The backup processing unit 311 periodically backs up the resource information of the virtual machine in the cloud platform 130 stored in the cloud information DB 140 and stores it in the management DB 170. [ Preferably, the backup may be performed every 3 hours, but is not so limited.

The past values stored through the backup may be stored in a storage medium such as a physical infrastructure (INFRASTRUCTURE) or when a failure occurs in a customer virtual machine, a total number of victims, a user's virtual machine is affected, It is possible to accurately calculate the area.

The information providing unit 313 collects the information of the subscriber information DB 120 and the cloud information DB 140 when the information is requested from the administrator terminal 150 and provides the information to the terminal 150 of the administrator. The information providing unit 313 may provide an inquiry service on the current state and the past state of the cloud platform 130.

View current status

The information providing unit 313 requests the current status information to the cloud information DB 140 according to the inquiry request from the administrator terminal 150 and receives the current status information from the cloud information DB 140 in response thereto. The information providing unit 313 can receive at least one of the user ID, the virtual machine name, and the IP address in the inquiry request, and can provide the inquiry service for each POD and host. The information providing unit 313 accesses the resource information of the virtual machine by user in the cloud platform 130, the resource information of the virtual machine by the POD, or the resource information of the virtual machine by host in the cloud platform 130 according to the inquiry request of the administrator terminal 150, DB 140 and receives the request.

When the information providing unit 313 receives the current status information and specifically the resource information of the virtual machine from the cloud information DB 140, the information providing unit 313 searches the subscriber information DB 120 For example, a real name, a telephone number, e-mail, and the like, and acquires the personal information of the user of the virtual machine and the resource information of the virtual machine received from the cloud information DB 140 And transmits it to the administrator terminal 150 in a comprehensive manner.

Historical status inquiry

The information providing unit 313 receives from the administrator terminal 150 a request to inquire status information of a specific past point of time of the cloud platform 130, And retrieves resource information of a specific past time point.

At this time, the information providing unit 313 can receive at least one of the user ID, the virtual machine name, and the IP address in the inquiry request, and can provide the inquiry service for each POD and host. Then, the information providing unit 313 extracts personal information of the corresponding user, for example, real name, telephone number, e-mail, etc., from the subscriber information DB 120 by using the ID of the user included in the retrieved resource information And transmits the obtained personal information and the resource information of the past time searched from the management DB 170 to the administrator terminal 150 in a comprehensive manner.

The message transmission processing unit 315 allows the users who have subscribed to the cloud service to transmit the announcement through the message server 180 according to the request of the administrator terminal 150. [

For example, when a failure occurs in the cloud platform 130, the message transmission processing unit 315 receives the telephone number of the user who has suffered damage due to the occurrence of the failure from the administrator terminal 150 and the known contents, And requests the message server 180 to transmit the notification contents to the telephone number.

The control unit 317 controls the operation of each functional block constituting the management server 160.

4 is a flowchart illustrating a method of searching for current state information of a user virtual machine in a cloud service system according to an embodiment of the present invention.

Referring to FIG. 4, the administrator terminal 150 requests the management server 160 to search the virtual machine information to check the current state information of the user virtual machine (S410). The management server 160 can receive at least one of a user's ID, a virtual machine name, and an IP address in response to the request, and can provide an inquiry service for each POD and host.

Upon receipt of the request, the management server 160 requests current state information, specifically resource information of the virtual machine, to the cloud information DB 140 and receives resource information of the virtual machine in response thereto (S420, S430). The resource information of the virtual machine may be, for example, an ID, a virtual machine name, an IP address, a CPU, a memory, a disk capacity, a stored data area, a port forwarding,

Then, the management server 160 requests the subscriber information DB 120 for information on the user's personal information, for example, a real name, a telephone number, and an e-mail, using the user ID included in the resource information of the received virtual machine , And receives personal information of the user corresponding to the user ID (S440, S450).

Thereafter, the management server 160 transmits the current status information of the user virtual machine to the requesting administrator terminal 150 by collecting the received information through steps S430 and S450, and provides the inquiry service for each POD and host (S460).

The communication between the management server 160 and the cloud information DB 140 and the subscriber information DB 120 can directly access the Mysql and obtain information by querying and extracting result values.

As described above, information and user information of a user virtual machine distributed in a virtualized environment of a cloud service system can be collected and processed, and comprehensive information can be provided to an administrator, thereby achieving work efficiency.

5 is a flowchart for backup of the management server 160 according to an embodiment of the present invention.

Referring to FIG. 5, the management server 160 requests the current state information about the virtual machine in the cloud platform 130 to the cloud information DB 140 according to the request of the manager, and receives the corresponding information. On the other hand, if the backup cycle does not arrive by checking the set backup cycle, the management server 160 transmits and receives information according to the request of the manager, and checks the backup cycle again after a predetermined time.

If the checked backup period arrives, the management server 160 determines whether or not the virtual machine in the cloud platform 130 stored in the cloud information DB 140 exists in the cloud information database 140 in order to provide the inquiry service on the past state of the cloud platform 130. [ And stores the received information in the management DB 170 (S510, S520). Preferably, the backup may be performed every 3 hours, but is not so limited.

The management DB 170 is a physical location for storing resource information of a virtual machine in the cloud platform 130 stored in the cloud information DB 140 that is periodically backed up by the management server 160. The management DB 170 includes a management DB 170 May be disposed inside the management server 160, but may be separately used.

As described above, the management server 160 can provide not only the current state information but also the past state information, so that the physical infrastructure INFRASTRUCTURE of the cloud platform 130, When a failure occurs in a virtual machine, it is possible to accurately calculate the entire damage area, and it is possible to accurately and promptly cope with it.

6 is a flowchart illustrating a method of providing notification when a failure occurs in a user virtual machine in a cloud service system according to an embodiment of the present invention.

Referring to FIG. 6, when a failure occurs in the cloud platform 130, the administrator terminal 150 requests information of a past specific time point to the management server 160 (S610). This is to see if any virtual machines were damaged at the time of the failure. Upon receiving the information request, the management server 160 searches the resource information of the specific past point of time for the cloud service backed up in the management DB 170 (S620). At this time, the management server 160 may receive at least one of the user ID, the virtual machine name, and the IP address in the inquiry request.

Then, the management server 160 requests personal information from the subscriber information DB 120 by using the ID of the user included in the retrieved resource information, and acquires personal information of the corresponding user from the subscriber information DB 120, For example, information such as a real name, a telephone number, and e-mail is received (S630, S640). The management server 160 transmits the collected personal information of the user and the resource information of the past time searched from the management DB 170 to the administrator terminal 150 in operation S650.

In response to the request of the administrator terminal 150, the management server 160 receives a message transmission request for delivering the announcement to users who subscribe to the cloud service (S660). At this time, the management server 160 can receive the known contents and the telephone numbers of the users who will receive the message from the administrator terminal 150.

The management server 160 having received the message transmission request transmits a message transmission request including the known contents and the telephone numbers of the users to the message server 180 in operation S670. (S680), and transmits a message including the known content to the portable terminal of the user, for example, an SMS message or an MMS message.

At this time, communication between the management server 160 and the message server 180 is performed by inserting a recipient telephone number, an ID, a password and a message content into each parameter in a RESTful API manner, ), And the message server 180 transmits a message to the user based on the received information. In addition, the transmission result value and the failure content of the message transmission are transmitted to the administrator terminal 150 (S690), thereby enabling accurate calculation of the entire damage region for the failure.

While the specification contains many features, such features should not be construed as limiting the scope of the invention or the scope of the claims. In addition, the features described in the individual embodiments herein may be combined and implemented in a single embodiment. On the contrary, the various features described in the singular embodiments may be individually implemented in various embodiments or properly combined.

Although the operations are described in a particular order in the figures, it should be understood that such operations are performed in a particular order as shown, or that all described operations are performed in a series of sequential orders, or to obtain the desired result. In certain circumstances, multitasking and parallel processing may be advantageous. It should also be understood that the division of various system components in the above embodiments does not require such distinction in all embodiments. The above-described program components and systems can generally be implemented as a single software product or as a package in multiple software products.

The method of the present invention as described above can be implemented by a program and stored in a computer-readable recording medium (CD-ROM, RAM, ROM, floppy disk, hard disk, magneto optical disk, etc.). Such a process can be easily carried out by those skilled in the art and will not be described in detail.

It will be apparent to those skilled in the art that various modifications and variations can be made in the present invention without departing from the spirit or scope of the invention. The present invention is not limited to the drawings.

100: subscriber terminal 110: service server
120: Subscriber information DB 130: Cloud platform
140: Cloud information DB 150: Administrator terminal
160: management server 170: management DB
180: message server

Claims (12)

A subscriber information DB (DATABASE) for receiving and storing personal information of a subscriber from a service server processing a cloud service subscription;
A cloud information DB (DATABASE) for receiving and storing resource information for the cloud service from the cloud platform providing the cloud service for the subscriber; And
Acquires resource information from the cloud information DB (DATABASE) according to a query condition received from an administrator terminal, obtains personal information corresponding to the obtained resource information from the subscriber information DB (DATABASE) And a management server for collecting the acquired personal information and transmitting the inquiry result to the administrator terminal. The method according to claim 1,
The management server includes:
Receives resource information from the cloud information DB (DATABASE) at regular intervals and backs up the resource information in a management database (DATABASE). 3. The method of claim 2,
The management server includes:
And searching the management database (DATABASE) for resource information corresponding to the inquiry condition of the specific past point of time when receiving the inquiry condition of a specific past point from the manager terminal and transmitting personal information corresponding to the retrieved resource information to the subscriber information DB (DATABASE), and transmits the acquired personal information and the searched resource information together to the administrator terminal. The method of claim 3,
The management server includes:
Receiving a message transmission request including the recipient phone number and message content from the administrator terminal, and transmitting the message transmission request to the message server. 5. The method according to any one of claims 1 to 4,
Wherein the personal information and the resource information are linked based on a user ID. 5. The method according to any one of claims 1 to 4,
Wherein the resource information comprises:
A virtual machine name, an IP address, a CPU usage amount, a memory usage amount, a stored data area information, and port forwarding information,
The personal information includes:
A real name, a telephone number, and an e-mail. A subscriber information DB (DATABASE) for receiving and storing personal information of a subscriber from a service server processing a cloud service subscription; A cloud information DB (DATABASE) for receiving and storing resource information for the cloud service from the cloud platform providing the cloud service for the subscriber; And
A cloud service management method in a cloud service system including a subscriber information DB (DATABASE) and a management server connected to the cloud information DB (DATABASE)
The management server acquiring resource information from the cloud information DB (DATABASE) according to a query condition received from an administrator terminal;
The management server acquiring personal information corresponding to the obtained resource information from the subscriber information DB (DATABASE); And
And transmitting the inquiry result to the management terminal by synthesizing the acquired resource information and the acquired personal information. 8. The method of claim 7,
Further comprising the step of the management server receiving resource information from the cloud information DB (DATABASE) at a predetermined period and backing up the resource information in a management database (DATABASE). 9. The method of claim 8,
Receiving, by the management server, a query condition of a specific past time from the administrator terminal;
Searching, by the management server, in the management database (DATABASE) resource information corresponding to the query condition of the past past time;
The management server acquiring personal information corresponding to the searched resource information from the subscriber information DB (DATABASE); And
And the management server collectively collecting the personal information and the retrieved resource information and transmitting the combined information to the administrator terminal. 10. The method of claim 9,
Receiving the message transmission request including the recipient's telephone number and message content from the administrator terminal and transmitting the message transmission request to the message server. 11. The method according to any one of claims 7 to 10,
Wherein the personal information and the resource information are linked based on a user ID. 11. The method according to any one of claims 7 to 10,
Wherein the resource information comprises:
A virtual machine name, an IP address, a CPU usage amount, a memory usage amount, a stored data area information, and port forwarding information,
The personal information includes:
A real name, a telephone number, and an e-mail.

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