KR101136725B1 - Contents service system and method - Google Patents

Abstract

The present invention relates to a content service system and method, wherein the system provides a second user other than the first user who created the posted content upon receiving comment content for the posted content, and based on the user action of the second user. The comment content is determined according to a condition, and if the exposure condition is satisfied, the comment content is provided to the first user. According to the present invention, it is possible to prevent the mental and psychological shock and various side effects of the user due to immediate exposure such as malicious comments by being exposed when the comment content is not immediately exposed at the time of registration but satisfies the exposure condition.

Description

Content service system and method {CONTENTS SERVICE SYSTEM AND METHOD}

The present invention relates to a content service system and method, and more particularly, to a content service system and method for protecting a user from malicious comments.

With the rapid spread of high speed internet in recent years, it has become an indispensable necessity in modern life. Many users use various services such as information retrieval, online games, e-commerce, internet banking, and e-mail through the Internet. Moreover, in order to actively share their opinions and experiences with other users, it is necessary to actively post information on the bulletin boards or comment on the opinions posted by other users. More users are posting in the form of. However, the existing comment function may cause a mental and psychological injury to the user who posted the post by posting a malicious comment such as malicious intention by another user.

In order to prevent side effects caused by such malicious comments, a method of automatically filtering swear words, slanders and obscene words is used. However, there are various methods that can avoid such filtering methods (eg, Unicode avoidance, special character utilization, etc.), which limits user protection. In addition, in order to prevent side effects caused by malicious comments, portal sites such as 'next' and 'naver' can be used to filter the malicious comments by inducing the user's participation through the 'report' function, and in portal sites such as 'nate' 'Communicate' and 'Report' functions are used to filter malicious comments by encouraging user participation. However, this filtering method also has a limit on user protection because malicious comments are immediately exposed to the user before filtering.

The problem to be solved by the present invention is to provide a content service system and method for determining whether or not to expose comments according to the exposure conditions.

The content service system according to an embodiment of the present invention for solving the technical problem is provided to the second user other than the first user who created the posted content when receiving the comment content for the posted content, And determining whether to expose the comment content according to an exposure condition based on a user action, and providing the comment content to the first user when the exposure condition is satisfied.

The user action may indicate at least one of positive display, negative display, reading / viewing, and star rating for the comment content.

The content providing unit may expose the comment content to the first user when a comment positive index calculated based on the number of positive display and the number of negative display of the comment content is equal to or greater than a predetermined score.

The content provider may not expose the comment content for a time calculated based on the number of negative indications on the comment content.

The content provider may expose the comment content to the first user when the number of positive display of the comment content is more than a predetermined number.

The content providing unit may not expose the comment content when the number of negative marks on the comment content is more than a predetermined number.

The content providing unit exposes the comment content to the second user without exposing the comment content to the first user when the number of the negative display of the comment content is more than m predetermined times, and the number of the negative display is predetermined. At least z times, the comment content may not be exposed to the first and second users (where m and z are positive integers and z is greater than m).

The content provider may expose the comment content to the first user when the sum or average of the star scores for the comment content is equal to or greater than a predetermined score.

The content providing unit may expose the comment content to the first user when the number of times of viewing / viewing the comment content is more than a predetermined number of times for a predetermined time.

The apparatus may further include a content storage unit configured to store the posted content and / or the comment content.

According to another aspect of the present invention, there is provided a content service method comprising: providing a posting content to a second user other than the first user who created the posting content upon receiving comment content about the posting content, and exposing based on a user action of the second user. Determining whether to expose the comment content according to a condition, and providing the comment content to the first user when the exposure condition is satisfied.

A computer readable medium according to another aspect of the present invention records a program for causing a computer to execute any of the above methods.

As described above, the comment content is not immediately exposed at the time of registration, but is exposed when the exposure condition is satisfied, thereby preventing the mental and psychological shock and various side effects of the user due to immediate exposure such as malicious comments. .

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention.

First, a content service server according to an exemplary embodiment of the present invention will be described in detail with reference to FIGS. 1 and 2.

1 is a block diagram illustrating a content service server according to an exemplary embodiment of the present invention, and FIG. 2 is a diagram illustrating an example of a screen on which user content is provided.

The content service server 10 according to the exemplary embodiment of the present invention includes a content providing unit 11 and a content storage unit 13 and is connected to a plurality of user terminals 20 through a communication network 30. The content service server 10 provides a community service such as a blog, a cafe, etc., which is composed of web pages such as bulletin boards and a library for communication between users.

The content service server 10 stores user content provided through the user terminal 20, and provides corresponding user content to the user terminal 20 at the request of the user terminal 20. Here, user content refers to content that users post on web pages, such as bulletin boards, in order to share their opinions and experiences with others (hereinafter referred to as "posted content") and users' comments on their posted content. , The content to be posted in the form of Ripple (hereinafter referred to as 'comment content'), and consists of text, video, audio, and the like. At this time, the content service server 10 determines whether or not to expose the comment content for the posted content selected by the user according to the exposure conditions, and provides the user terminal 20 with the comment content that satisfies the exposure conditions.

Referring to FIG. 2, the user content provided by the content service server 10 to the user terminal 20 includes a post content MC and a plurality of comment contents SC1 and SC2. The publication content (MC) includes a post title part (MC_T) and a post content part (MC_C), and further includes a part indicating additional information (not shown), such as user information that uploaded the posting content (MC), registration date and time, and the like. can do.

The comment contents SC1 and SC2 represent content in which the user who read the published content MC has made his or her opinion on the published content MC. The user can click the comment button RB to create comment content. The comment content (SC1, SC2) is a part (SC1_I, SC2_I) indicating the comment information, such as the user information, the date and time of registration, the number of empathy / recommendation / approval, the number of report / objection, the number of reading / lookup, the star score, and the like; Each of the comment content sections SC1_C and SC2_C is included.

As described above, since the posting content and the comment content for this are provided to the user, a conventional problem is that a malicious comment is directly exposed to the user who posted the posting content or another user. However, the content service server 10 according to an exemplary embodiment of the present invention exposes only the comment content that satisfies the exposure condition to the posted content creator, not directly exposing the comment content upon registration, thereby preventing various side effects due to exposure such as malicious comments. You can prevent it.

Referring back to FIG. 1, the user terminal 20 is a communication terminal device used by a user to receive a content service. The user terminal 20 connects to the content service server 10 through a communication network 30 to exchange information. The user terminal 20 may be a desktop computer, as well as a laptop computer, a workstation, a palmtop computer, an ultra mobile personal computer, a tablet PC, a personal digital assistant (PDA), a web pad, a mobile phone. It may be made of a terminal having a computing power by including a memory means and a microprocessor.

The communication network 30 may include a telephone network as well as a data communication network including a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), the Internet, and the like. It can be used, and it does not matter wired and wireless, and it does not matter which communication method is used.

Next, each component included in the content service server 10 will be described in more detail.

The content storage unit 13 stores the posted content and the comment content provided through the user terminal 20, and provides the posted content and the comment content at the request of the content provider 11.

The content providing unit 11 provides corresponding posting content and comment content to the user terminal 20 at the request of the user terminal 20. In this case, the content providing unit 11 determines whether to expose the comment content according to the exposure condition calculated based on the user action. In this case, the user action indicates empathy / recommendation / agreement to the content of the comment, report / disapproval, reading / viewing, and star rating. That is, the content providing unit 11 exposes the comment content that satisfies the exposure condition so that the user can check it, but does not expose the comment content that does not satisfy the exposure condition so that the user cannot check it.

Meanwhile, the content providing unit 11 does not expose the comment content so that the user who posted the posted content cannot check the comment content that does not satisfy the exposure condition, while other users may not display the comment content so that they can check it. May be exposed.

The content providing unit 11 calculates the exposure condition of the comment content when the comment content is provided at the request of the user terminal 20, or periodically calculates the exposure condition of the comment content at a predetermined time, When there is a user action for the user, the exposure condition of the comment content may be calculated.

Then, the method of calculating exposure conditions is explained in more detail.

The first method is based on the number of affirmations for comment content expressed as empathy / recommendation / agreement and the number of negative comments for comment content expressed as report / reverse, etc. Expose comment content. For example, the comment positive index may be calculated by the equation 'a * n-b * m' when the number of positive marks is n and the number of negative marks is m. Where a and b represent predetermined weights.

시간 동안 노출시키지 않을 수 있다. 여기서 y와 x는 30분, 1시간 등과 같이 미리 정해진 일정 시간을 나타낸다. 그리고 댓글 콘텐츠에 대한 신고/반대가 접수되어 해당 댓글 콘텐츠가 노출되지 않는 상태에서 관리자가 공개 등의 처리를 하면 해당 댓글 콘텐츠를 노출시킬 수 있다.The second method does not expose the comment content for a time calculated based on the number of negative marks on the comment content. For example, if there are n negative indications about comment content,

May not be exposed for time. Here, y and x represent predetermined time periods such as 30 minutes and 1 hour. In addition, when a report / opposite of the comment content is received and the comment content is not exposed, the manager may expose the comment content when the manager processes the disclosure.

The third method exposes the comment content when the number of positive display of the comment content is more than a predetermined number (n times), and does not expose the comment content when the comment content is less than the predetermined number (n times).

The fourth method does not expose the comment content when the number of negative indications on the comment content is more than a predetermined number (m times). On the other hand, if the number of negative indications on the comment content is more than a predetermined number (m times), the comment content is exposed to other users without displaying the comment content to the user who posted the posted content, and the number of negative indications on the comment content is displayed. If more than a predetermined number of times (z times) may not expose the comment content to all users. Where m and z represent positive numbers and z is greater than m.

The fifth method exposes the comment content when the sum or average of the star scores for the comment content is more than a predetermined score. Here, the star score indicates a number given to the comment content by the user who read the comment content.

The sixth method exposes the comment content when the number of times of viewing / viewing the comment content is more than the predetermined number of times (5 times, 10 times, etc.) for a predetermined time (1 hour, 6 hours, etc.).

The seventh method uses some of the six methods described above simultaneously to calculate the exposure conditions.

As described above, according to the content service server 10 according to an embodiment of the present invention, the comment content is not immediately exposed at the time of registration, but is exposed when satisfying the exposure condition, so that the user's mental and psychological effects due to immediate exposure such as malicious comments are exposed. Impact and various side effects can be prevented.

The content service server 10 according to an exemplary embodiment of the present invention may be implemented in an independent server form, but may be implemented in an integrated form with the user terminal 20. That is, all of the functions of the content service server 10 may be implemented in the user terminal 20 to calculate the exposure condition in the user terminal 20 and determine whether to expose the comment content. Of course, some of the functions of the content service server 10 may be implemented in the user terminal 20.

So far, a description has been given of a server that provides a content service for convenience of description, but a system that provides a content service may be implemented instead of the server. That is, at least one of the content providing unit 11 and the content storing unit 13 may be implemented as separate servers, and these separate servers and / or content service servers 10 may be referred to as community service providing systems. Can be. In particular, the content storage unit 13 may be implemented as a separate database (not shown). Meanwhile, embodiments of the present invention can be applied to all service systems that can create comment contents as well as community services.

Next, a content service method according to an embodiment of the present invention will be described with reference to FIG. 3.

3 is a flowchart illustrating a content service method according to an embodiment of the present invention.

First, the content service server 10 provides the user terminal 20 with information of the posted content selected by the user (S510). The content service server 10 receives user comment content for the posted content (S520). The content service server 10 provides the comment content information to the user except the posted content creator to expose the comment content to the corresponding user terminal 20 (S530). Then, the users take various user actions on the comment content, and the community server 10 processes the user actions (S540). That is, the content service server 10 affirms or displays a negative comment content, increases the number of reading / viewing, or gives a star score according to a user action.

Thereafter, the content service server 10 examines the exposure condition of the corresponding comment content (S550), if the exposure condition is satisfied, exposes the corresponding comment content to the published content creator (S560), and then again relates to the comment content of the step (S540). If the user action is not satisfied and the exposure condition is not satisfied, the user action related to the comment content of step S540 is processed without exposing the corresponding comment content to the posted content creator. The exposure conditions here are calculated by the method described previously. As user actions accumulate, the comment content exposure condition is continuously checked to determine whether to expose the comment content to the author of the posted content.

In addition, even when a plurality of comment content information is received, by repeating this process for individual comment content, it is possible to determine whether or not to individually expose the entire comment content attached to one posted content to the posted content creator.

Therefore, the content of the comment that satisfies the exposure conditions can be confirmed by the posted content creator, while the content of the comment that does not meet the exposure conditions can not be confirmed by the published content author. Of course, depending on the exposure condition or the user action, the comment content may or may not be exposed to the posted content author and vice versa.

As described above, according to the content service method according to an embodiment of the present invention, the comment content is not directly exposed at the time of registration, but is exposed when the exposure condition is satisfied, so that the mental and psychological shock of the user due to the immediate exposure of the malicious comment, and the like. Various side effects can be prevented.

Embodiments of the present invention include a computer-readable medium having program instructions for performing various computer-implemented operations. This medium records a program for executing the content service method described so far. The medium may include program instructions, data files, data structures, etc., alone or in combination. Examples of such media include magnetic media such as hard disks, floppy disks and magnetic tape, optical recording media such as CDs and DVDs, floppy disks and program commands such as magnetic-optical media, ROM, RAM and flash memory. Hardware devices configured to store and perform such operations. Alternatively, the medium may be a transmission medium such as an optical or metal wire, a waveguide, or the like including a carrier wave for transmitting a signal specifying a program command, a data structure, and the like. Examples of program instructions include not only machine code generated by a compiler, but also high-level language code that can be executed by a computer using an interpreter or the like.

Although the preferred embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

1 is a block diagram illustrating a content service server according to an embodiment of the present invention.

2 is a diagram illustrating an example of a screen on which user content is provided.

3 is a flowchart illustrating a content service method according to an embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

10: content service server, 11: content provider,

13: content storage, 20: user terminal,

30: network

Claims (21)

A content service system including a content providing unit, The content providing unit, Providing the comment content for the posted content to a second user other than the first user who created the posted content, and determining whether or not to expose the comment content according to an exposure condition based on a user action of the second user. Providing the comment content to the first user if satisfied. In claim 1, And the user action indicates at least one of positive display, negative display, reading / viewing, and star rating for the comment content. In claim 1, And the content providing unit exposes the comment content to the first user when the comment positive index calculated based on the number of positive and negative display of the comment content is greater than or equal to a predetermined score. In claim 1, And the content providing unit does not expose the comment content for a time calculated based on the number of negative display of the comment content. In claim 1, And the content providing unit exposes the comment content to the first user when the number of positive display of the comment content is a predetermined number or more. In claim 1, And the content providing unit does not expose the comment content when the number of negative marks on the comment content is more than a predetermined number. In claim 1, The content providing unit exposes the comment content to the second user without exposing the comment content to the first user when the number of the negative display of the comment content is more than m predetermined times, and the number of the negative display is predetermined. A content service system that does not expose the comment content to the first and second users if z or more times, where m and z are positive integers and z is greater than m. In claim 1, And the content providing unit exposes the comment content to the first user when the sum or average of the star scores for the comment content is equal to or greater than a predetermined score. In claim 1, And the content providing unit exposes the comment content to the first user when the number of reading / viewing of the comment content is a predetermined number or more during a predetermined time. In claim 1, And a content storage unit for storing the posted content or the comment content. As a method for providing content in a content service system, Providing, by the content service system, comment content about the posted content to a second user other than the first user who created the posted content, and Determining, by the content service system, whether or not to expose the comment content according to an exposure condition based on a user action of the second user, and providing the comment content to the first user when the exposure condition is satisfied. Content service method comprising a. 12. The method of claim 11, And the user action indicates at least one of positive display, negative display, reading / inquiry, and star rating for the comment content. 12. The method of claim 11, The providing of the first user may include exposing the comment content to the first user when a comment positive index calculated based on the number of positive and negative display of the comment content is equal to or greater than a predetermined score. Way. 12. The method of claim 11, And not exposing the comment content for a time calculated based on the number of negative indications on the comment content. 12. The method of claim 11, The providing of the first user may include exposing the comment content to the first user when the number of positive display of the comment content is a predetermined number or more. 12. The method of claim 11, And not displaying the comment content when the number of negative marks on the comment content is more than a predetermined number. 12. The method of claim 11, Exposing the comment content to the second user without exposing the comment content to the first user if the number of negative displays on the comment content is more than m predetermined times; and Not exposing the comment content to the first and second users when the number of negative marks is more than z predetermined times. The content service method further comprising (where m and z are positive integers, z is greater than m). 12. The method of claim 11, The providing of the first user may include exposing the comment content to the first user when the sum or average of the star scores for the comment content is greater than or equal to a predetermined score. 12. The method of claim 11, The providing of the first user may include exposing the comment content to the first user when the number of reading / viewing of the comment content is more than a predetermined number of times for a predetermined time. 12. The method of claim 11, And storing the posted content or the comment content. A computer readable medium having recorded thereon a program for causing the computer to execute the method of any one of claims 11 to 20.

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