KR100981570B1 - Method and apparatus of searching information and providing estimation information by using mobile terminal - Google Patents

Abstract

Disclosed is a method of providing information retrieval and evaluation information using a mobile terminal. The present invention includes the steps of: a) retrieving information of a service or product provider (hereinafter referred to as a company) using a search request message created by a mobile terminal; b) extracting information of the company according to the search request message; c) confirming the existence of user evaluation information corresponding to the information of the company; d) providing the user evaluation information to the mobile terminal if the user evaluation information exists.

Mobile terminal, information search, reviews, rating information, special number

Description

Information retrieval and evaluation information providing method using mobile terminal {METHOD AND APPARATUS OF SEARCHING INFORMATION AND PROVIDING ESTIMATION INFORMATION BY USING MOBILE TERMINAL}

The present invention relates to a method for retrieving information in a mobile communication system, and more particularly, to receive evaluation information of a user provided when a search for a specific service or a product is requested using a mobile terminal in the mobile communication system, Or it relates to information retrieval and evaluation information providing method using a mobile terminal that provides its own evaluation of the product.

Most people now use the Internet to find the information they need at home or at work. However, many people still have a problem of booting a computer to access the Internet even though the Internet is connected. Therefore, if a user wants to know a phone number or related information in a hurry, they are using a phone number service. .

However, the phone number service provides information that every consumer wants, such as a reliable and low-cost place that offers services such as restaurants or surrogate driving near the company. There has been a problem that it is practically impossible to obtain a cheap and high quality places through a phone number guide service.

In addition, when the consumer requests the provider of the telephone number guide service in the above-described form, it simply guides the phone number of an unrelated specific company or guides other businesses of similar industries when it does not exist.

In the above situation, even if the customer does not get the information he / she wants, once the call is directed to the phone number service, the customer is charged for the talk time with the agent, and the user is required to pay the fee even if the wrong number is provided. There has been.

The present invention has been made in view of the above circumstances, and an object of the present invention is to utilize a mobile phone messaging service of a mobile terminal such as a short message service (SMS) or a multimedia message service (MMS) in a mobile communication system, The present invention provides a method of providing information retrieval and evaluation information using a mobile terminal that requests a search for a product and receives user evaluation information on the specific service or product.

The present invention has been made in view of the above circumstances, and another object of the present invention is to use a mobile terminal in a mobile communication system to refer to a search result provided with evaluation information of a user when requesting a search for a specific service or product. The present invention provides a method of providing information retrieval and evaluation information using a mobile terminal that performs a consultation or an order and creates and provides an evaluation of the specific service or product.

Method for providing information retrieval and evaluation information using a mobile terminal according to the first aspect of the present invention for achieving the above object,
a) a request is made to retrieve information from a service or product provider (hereinafter referred to as a business); a combination number formed by a combination of an access number and a search engine number of a search interworking gateway is created through the mobile terminal as a receiving number; Sending a search request message to the exchange; b) the exchange corresponds to the search request message, the search engine number and the identification number of the mobile terminal corresponding to the access number of the search interlocking gateway when the received number includes the access number of the search interlocking gateway. The corresponding search interworking gateway transmits the search request message to a corresponding search engine corresponding to the search engine number, and the corresponding search engine extracts information of the company according to the search request message. step; c) identifying, by the corresponding search engine, the existence of user evaluation information corresponding to the information of the company; And d) the user evaluation information is transmitted to the corresponding search interworking gateway when the user evaluation information exists, and the corresponding search interworking gateway transmits the received user evaluation information to the identification number of the mobile terminal. Providing to the terminal.

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Method for providing information retrieval and evaluation information using a mobile terminal according to a second aspect of the present invention for achieving the above object,

Iii) the mobile terminal receiving a search result for information of a service or a product provider (hereinafter referred to as a business) and transmitting a request message for a telephone call with the business by selecting a predetermined button according to the search result;

Ii) when the request message includes a special code for requesting a telephone connection, performing a telephone connection with the business and confirming whether the telephone connection is terminated;

Iii) if the telephone connection is terminated, transmitting a request message for creating user evaluation information for the company to the mobile terminal; And

Iii) creating and sending user evaluation information in the mobile terminal according to the request message.

As described in detail above, according to the method of providing information retrieval and evaluation information using the mobile terminal of the present invention, the user of the mobile terminal writes a keyword of information to be found in the message content when sending an existing message without installing a separate program. In the form of combining search access gateway number and search engine code by number, the user's evaluation result of the previous user is reflected, so that the information closest to the desired information can be easily provided.

Hereinafter, with reference to the accompanying drawings will be described a preferred embodiment of the present invention.

1 illustrates an information retrieval and evaluation information providing system using a mobile terminal according to an embodiment of the present invention.

Referring to FIG. 1, the system of the present invention provides a mobile terminal 100 for requesting information retrieval, an exchange 200 to which the mobile terminal is connected, a short message service (SMS) or a multimedia message service (MMS). The message center 230, the search interworking gateway 310, a search engine server 320 capable of searching a search word for an Internet web page, and a service / product provider terminal 400 connected to a wired telephone network.

The mobile terminal 100 is capable of sending and receiving a short message service (SMS) or a multimedia message service (MMS), and using the short message service or the multimedia message service, a service or the provider (hereinafter, 'company'). Request a search for and receive user evaluation information about the service, and create and transmit user evaluation information on a service or a product used by the user according to a user's selection.

The exchange 200 adds an access number for routing the search request message to the search interworking gateway 310 and a search engine number that the user has acquired or recognized in advance, and transmits a short message service (SMS) or a multimedia message service transmitted from the terminal. (MMS) recognizes the search request through the recipient number analysis, and accesses the search interworking gateway corresponding to the access number to process the search request, and transmits a message including the search request sender number and the search keyword and the search engine number. Request a search for.

The message center 230 transmits a short message service (SMS) or a multimedia message service (MMS) that is a search result to an exchange in which a mobile terminal which has requested a search is located.

The search interworking gateway 310 receives a search result necessary for guiding a business name, a phone number, a business type, an address, etc. corresponding to the search keyword from the search engine server using the search engine number received from the exchange 200. .

In addition, the search interworking gateway 310 stores a user evaluation or rating made by a previous user by using a messaging service of a mobile terminal after the search result guidance, and reflects the result in a search result received from a search engine for an optimal search result. Is composed of a short message or a multimedia message and sent to the sender who requested the search.

In addition, when the caller receiving the caller calls the company using the corresponding message, the search interworking gateway 310 relays the call and sends a message requesting user evaluation to the message sender after the call is terminated. Stores the user's evaluation in response to the message in the system so that it can be used for future customer information retrieval requests.

The search engine server 320 may search for information corresponding to the search keyword transmitted from the search interlocking gateway 310 and transmit the search result to the search interlocking gateway.

The operating state of the present invention configured as described above will be described in more detail.

2 is a flowchart illustrating an information retrieval method using a mobile terminal according to an embodiment of the present invention.

An example of receiving user evaluation information corresponding to the retrieved information when searching for information using a mobile terminal in the mobile communication system will be described with reference to FIG. 2.

A user who wants to search for a predetermined information by using a short message or a multimedia message may use a conventional user interface provided by the mobile terminal 100 as a content of a short message or a multimedia with a keyword of the information to be searched for. Write a message (S200).

Thereafter, the search request message is transmitted by combining a special access number for routing the message to the search interworking gateway 310 that recognizes the message in advance, and a search engine code representing the search engine (S205). For example, a combination of access number (# 0) + search engine code 212 of the search interlocking gateway is inputted as # 0212 in the number input box of the mobile terminal.

The short message or the multimedia message sent from the mobile terminal 100 is transmitted to the exchange 200 through the calling mobile communication network, and the exchange 200 having received it is registered in the exchange 200 in advance in the number. Check whether there is an access number for routing to the search interworking gateway 310 (S210).

As a result of the determination in step S210, when the number exists in the search interlocking gateway 310, the message is recognized as a search request to the search interlocking gateway 310 corresponding to the access number of the search interlocking gateway 310. Upon access, the mobile terminal transmits a caller's mobile terminal number, a message including a search keyword, a search engine code, and a message format to request transmission of a search and a search result (S215).

The search interworking gateway 310 checks a search engine code and a message format among the received search request contents, and then delivers a message and a message format including a search keyword to the search engine server 320 corresponding to the search engine code. Request transmission of a search result suitable for the message format (S220).

The search engine server 320 receives a request for transmission of a search result corresponding to the search keyword, first extracts keywords from the message by checking a space of a received message string, and searches each keyword through spelling and standard word checking. Confirm that this is a valid keyword (S225).

The search engine server 320 has a valid keyword secured as described above, targeting a company DB that applied for a keyword search advertisement by a search engine in advance, such as a business name, a phone number, a business type, an address, etc. Search for the information required for guidance (S230).

In the case of a single keyword, the search method stores the company information including the keyword in the memory as a search result, and in the case of a plurality of keywords, combines the keyword in an AND or OR condition to store the search result in the memory.

If there is no search result, a search result no message is transmitted to the search requester through the message center 230.

If the search result received from the mobile terminal 100 is one or more, the search engine server 320 transmits the search result stored in the memory to the search interworking gateway 310 (S235).

The search interlocking gateway 310 that receives the corresponding search result from the search engine server 320 searches for a user evaluation information database (not shown) in the search interlocking gateway 310 to determine whether a review corresponding to the corresponding trade name and the telephone number exists. do.

Information such as the name, telephone number, etc. of the provider that provided the service or product in the user evaluation information database, and user evaluation information on the service or product provided by the provider, such as a brief testimonial or a visit review. , Rating information and the like are stored.

If the user evaluation information information corresponding to the search result exists in the user evaluation information database, the search interworking gateway 310 combines the user evaluation information and the search results, sorts them in the order of the highest rating, and stores them in the memory. (S240).

If there is no user evaluation information in order to store the evaluation information of the user who was guided to the company in the future store information such as the name, phone number, etc. in the user evaluation information database, and the result received from the search engine server 320 in the memory as it is Save it.

The search interworking gateway 310 varies the result transmission format to the search requestor in consideration of the case where there is one or more search results stored in the memory.

First, when the number of search results is one, the search interworking gateway 310 requests the message center 230 to configure the search results stored in the memory according to the message format sent by the sender. In other words, if the sender sends a short message, the message is sent as a short message. If the sender is a multimedia message, the message is sent as a short message. Request to configure the format of a multimedia message.

In addition, the search interlocking gateway 310 sets the search requestor as a receiver, and combines the special access number of the search interlocking gateway 310 with a call connection request special symbol according to a search result and a corresponding company telephone number as a caller number. The message center 300 requests to send a search result message.

For example, enter # 0 # 029198558 as a combination of search interworking gateway special access number (# 0) + call request special symbol (#) + business phone number (02-919-8558) in the caller ID field.

When a requestor who receives a search result tries to make a phone call with the corresponding company by checking a search result message and presses a call button, the search interworking gateway 310 relays the request and requests a message for user evaluation information when the call ends. To transmit.

In addition, when the number of search results is one or more, the business information at the top of the search results is processed in the same way as when the number of search results is one, and the remaining information is stored in the form of a web page (web page) so that it can be checked through the wireless Internet. Using the URL information for accessing the page as a reply number, the message center 300 requests to send an additional search result message to the mobile terminal 100 (S245).

The message center 300, which has received a request for transmission of a search result message from the search interworking gateway 310, checks a recipient number and then sends a caller's mobile terminal (HLR) (home location register; not shown) to which the number is registered. Check the switch 200 is located 100, and transmits a message corresponding to the search results to the mobile terminal 100 through the switch 200 (S250, S255, S260).

3 is a flowchart illustrating a method of providing evaluation information using a mobile terminal according to another embodiment of the present invention.

An example of receiving user evaluation information corresponding to the retrieved information when searching for information using a mobile terminal in the mobile communication system will be described with reference to FIG. 3.

When a search requester who receives a search result capable of telephone connection as a message selects an OK button of the mobile terminal 100 for telephone connection, the call request is transmitted to the exchange 200 through the outgoing mobile communication network and receives the exchange. 200 checks whether there is an access number and a telephone connection request special code for routing to the search interworking gateway 310 registered in the exchange 200 in advance in the called party number (S300 and S305).

If there is a special code for the call connection request, it is recognized as a call connection request according to the search result, and accesses the search interworking gateway 310 corresponding to the access number of the search interlocking gateway 310 to access the caller's mobile terminal telephone number. , And forwards the calling company's telephone number to request a telephone connection and relay (S310).

The search interworking gateway 310 which has been requested for the call relay connects the call path to the called terminal to relay the call and checks whether the call connection is terminated (S320 and S330).

When the end of the phone call is confirmed, the search interlocking gateway 310 receives user evaluation information after the call, visit, or use of the product / service from the mobile terminal 100 that has completed the phone call to the corresponding company according to the search result. To obtain, create a request message describing how to write and rate the user.

Looking at the content of the request message, the evaluation of the user is to be written as a reply message of the request message, and the rating is to insert a predetermined number (eg *) after the reply message recipient number. For example, five to five special symbols may be inserted after the recipient number according to the user's satisfaction.

As described above, when the configuration of the message is completed, the search requester as a receiver, a special access number of the search interlocking gateway 310, a user evaluation request special symbol, and a corresponding telephone number of the corresponding company as a caller number to the message center 300. A request for sending a user evaluation request message is requested (S325).

For example, the search interworking gateway 310 access number (# 0) + user evaluation request special symbol (*) + business phone number (02-919-8558) are combined with the number field of the person sending the message. Enter: 029198558

This means that when a recipient who is requested to write a user testimonial writes a user testimonial and assigns a rating and transmits the message to the search interworking gateway 310 when the message is transmitted in the form of a message, and stores it as the contents of the company in the user testimonial information database. For sake.

The message center 300 receiving the user evaluation creation request message from the search interworking gateway 310 checks the recipient number of the user evaluation creation request message and then the recipient number in the HLR (home location register) in which the corresponding number is registered. In operation S330, the exchanger 200 corresponding to the mobile terminal 100 is located.

When requesting the user evaluation creation request message transmission to the corresponding exchange 200, the exchange 200 receiving the message transmits the message through the mobile communication network in which the receiver (search requestor) is located, and the mobile terminal 100 evaluates the user. The creation request message is received (S335).

The user who has received the user evaluation preparation request message completes the user evaluation using the reply function of the mobile terminal 100 as a message content, and then adds a star point to the end of the pre-written recipient's phone number to make a call. It becomes (S340).

For example, if the recipient number is # 0 * 029198558, write your rating at the end using the * symbol. * If you give all 5 marks, enter # 0 * 029198558 *****.

The outgoing message is transmitted to the exchange 200 through the outgoing mobile communication network, and the exchange 200 receives the access number for routing to the search interworking gateway 310 registered in the exchange 200 in the called party number. Check whether the user evaluation request special symbol exists, and if present, recognizes the message as a user evaluation storage request (S345).

The user accesses the search interlocking gateway 310 corresponding to the search interlocking gateway 310 access number, and transmits a message included in a caller's phone number, a recipient's number, and a user's evaluation to request storage of user evaluation contents (S350).

The search-linked gateway 310 separates the recipient number and the rating from the user ratings received and connects the user ratings and ratings of the corresponding company in the user rating information database so that the user connection information can be linked to the business information in the user rating information database corresponding to the recipient number. Save to (S355).

Although the present invention has been described in detail with reference to preferred embodiments, the present invention is not limited to the above-described embodiments, and the technical field to which the present invention belongs without departing from the gist of the present invention as claimed in the following claims. Anyone skilled in the art will have the technical idea of the present invention to the extent that various modifications or changes are possible.

According to the method of providing information retrieval and evaluation information using the mobile terminal of the present invention, the user of the mobile terminal writes a keyword of information to be searched for in the message content when sending an existing message without installing a separate program, and searches by the called party number. ) It combines the access number and search engine code to reflect the previous user's user evaluation results and provides the information that is closest to the user's desired information, making it easy to search at a low cost. There is an advantage that it is possible to receive and use a variety of information.

1 illustrates an information retrieval and evaluation information providing system using a mobile terminal according to an embodiment of the present invention.

2 is a flowchart illustrating a method of providing information retrieval using a mobile terminal according to an embodiment of the present invention.

3 is a flowchart illustrating a method of providing evaluation information using a mobile terminal according to another embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

100: mobile terminal

200: exchanger

230: message center

310: search integration gateway

320: search engine server

400: service provider terminal

Claims (15)

a) a request is made to retrieve information from a service or product provider (hereinafter referred to as a business); a combination number formed by a combination of an access number and a search engine number of a search interworking gateway is created through the mobile terminal as a receiving number; Sending a search request message to the exchange; b) the exchange corresponds to the search request message, the search engine number and the identification number of the mobile terminal corresponding to the access number of the search interlocking gateway when the received number includes the access number of the search interlocking gateway. The corresponding search interworking gateway transmits the search request message to a corresponding search engine corresponding to the search engine number, and the corresponding search engine extracts information of the company according to the search request message. step; c) identifying, by the corresponding search engine, the existence of user evaluation information corresponding to the information of the company; And d) if the user evaluation information exists, the user evaluation information is transmitted to the corresponding search interworking gateway, and the corresponding search interworking gateway transmits the received user evaluation information to the identification number of the mobile terminal. Information searching and evaluation information providing method using a mobile terminal, characterized in that it comprises the step of providing. delete The method of claim 1, wherein step b) Extracting a keyword from the search request message; Performing a standard word check on the keyword to determine whether the keyword is a searchable keyword; And And searching for and extracting the information of the company based on the keyword. The method of claim 3, wherein the user evaluation information, Method for providing information and evaluation information using a mobile terminal, characterized in that it comprises at least one of the use or use of the service or the product, and rating information. The method of claim 1, wherein step d) When the user evaluation information is one, a search result message is set using a special access number of the corresponding search interworking gateway, a telephone connection request special symbol according to the user evaluation information, and a number combined with the telephone number of the company as the calling number. Information retrieval and evaluation information providing method using a mobile terminal, characterized in that for transmitting. delete delete The method of claim 1, wherein in step a), The mobile terminal transmits the search request message through a short message service (SMS) or a multimedia message service (MMS). delete delete delete Iii) the mobile terminal receiving a search result for information of a service or a product provider (hereinafter referred to as a business) and transmitting a request message requesting a telephone call with the business by selecting a predetermined button according to the search result; Ii) when the request message includes a special code for requesting a telephone connection, performing a telephone connection with the business and confirming whether the telephone connection is terminated; Iii) if the telephone connection is terminated, transmitting a request message for creating user evaluation information for the company to the mobile terminal; And Iii) creating and sending user evaluation information in the mobile terminal according to the request message; In the step iii), the user evaluation information, An evaluation of the company, the evaluation of the company is implemented to be able to write as a reply message to the request message, In the step iii), the user evaluation information, A rating for the business, wherein the rating for the business is implemented to automatically input a predetermined special symbol into the calling party number or the recipient's number displayed on the screen of the mobile terminal when the reply message is transmitted. Information retrieval and evaluation information providing method using a mobile terminal. The method of claim 12, wherein the reply message, The mobile number of the mobile terminal is set as an outgoing telephone number, and the mobile terminal is set as a received telephone number by combining a special access number of a search-linked gateway, the special symbol according to user evaluation, and a telephone number of the company. Method of providing information retrieval and evaluation information using a terminal. delete The method of claim 12, wherein the user evaluation information, Method for providing information retrieval and evaluation information using a mobile terminal, characterized in that sent by the mobile terminal through a short message service (SMS) or a multimedia message service (MMS).

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