KR100911818B1 - Voice conversation storage service system and method thereof - Google Patents

Abstract

Disclosed are a voice chat storage service system and method for increasing profitability by efficiently using a voice mailbox infrastructure. The system, A) combines the called party number of the third terminal with the special number during the three-way call and calls the voice mailbox when there is a request for storing voice by the calling party in the call with the called party of the second terminal. A first terminal configured to call the second terminal by setting the called number; B) a first base station to a third base station for providing a mobile communication service in a corresponding service area through a wireless connection by a corresponding method of each terminal and a mobile communication network; C) Connect and connect with each base station to monitor and control a plurality of terminals, establish the corresponding path by switching, and operate the whole system, and there is a request signal according to the voice storage by the calling subscriber from the first terminal. A switching center for querying the HLR for the voice mail to be stored in the three-way call voice and obtaining voice mailbox information, and then performing a call connection between the first terminal and the third terminal in a call with the second terminal; And D) a voice mailbox which is connected to the switching center and performs a two-way recording with a predetermined voice recording type when a voice storage request signal is input from the switching center.

3-way call, voice mail service

Description

VOICE CONVERSATION STORAGE SERVICE SYSTEM AND METHOD THEREOF

The following drawings, which are attached in this specification, illustrate the preferred embodiments of the present invention, and together with the detailed description of the present invention which serves to further understand the technical spirit of the present invention, the present invention includes matters described in such drawings. It should not be construed as limited to.

1 is a diagram illustrating a network structure for a general voice mailbox service.

2 is a block diagram of a voice chat storage service system according to the present invention.

3 is a flowchart illustrating an operation method of the voice chat storage service system according to the present invention.

<Description of Signs for Main Parts of Drawings>

25, 27, 29: base stations A, B, C 35: switching center

40: voice mailbox 50, 52, 54: first, second, third terminal

The present invention relates to a voice conversation storage service system and a method for increasing the profitability by combining a voice mail service and a three-way call function to efficiently use a voice mail infrastructure. The present invention relates to a voice conversation storage service system and a method for increasing a profit rate by combining a voice call function to efficiently use a voice mailbox infrastructure.

As the use of mobile terminals has soared, mobile communication providers are supporting various additional services to competitively attract many mobile terminal users, and a representative example thereof is a voice mail service (VMS).

In general, when the called party is unable to answer a call (for example, during a call, power off, location within a transliteration area, etc.), the caller may leave a voice message for the called party to forward to the called party. The service method can be classified into two types, and a service method of allowing a caller to leave a voice message to be delivered to the called party according to the caller's intention, regardless of whether the called party can receive the call. Both types of voice mailbox service establish a separate voice mailbox for each mobile terminal user on the mobile phone voice network, so that voice messages can be left to each user through the voice mailbox. In addition, the first type of voice mail service has an advantage of allowing the called party to check the voice message left by the called party when the incoming caller cannot receive an important call. In addition, the second voice mail service has an advantage of allowing a voice message to be left in the voice mail of the called party as intended by the caller when he / she is reluctant to make a direct telephone call with the called party.

1 is a diagram illustrating a network structure for a general voice mailbox service.

As shown in Fig. 1, the calling party's calling party signal locates the called exchanger with the called subscriber through the calling exchange (gateway switch) to the HLR. The originating exchange requests the incoming call to the called exchange in which the called party is located, and the called exchange calls the called party. If the called party fails to answer the call, the called exchange informs the calling exchange that the incoming call is impossible and the calling subscriber queries the voice mailbox location with the HLR. The originating exchange connects the call to the called party's voice mailbox to record the voice.

However, the existing mobile telephone network has a lot of infrastructure for voice mailbox service, but the utilization rate is very low, so it does not play a significant role in profit.

Therefore, various voice services combining the basic voice mailbox infrastructure and other additional service functions have been proposed and studied.

Accordingly, the present invention has been made to solve the above-described problems, the object of which is to combine the voice mail service and the three-way call function by using the voice mail infrastructure to efficiently use the voice chat storage service system and to increase the yield; To provide a method.

According to the present invention for achieving the above object The voice conversation storage service system includes: A) a called party number of a third terminal device with a feature code during a three-way call when there is a request for storing voice by a calling party in a call with the called party of the second terminal; A first terminal for calling the second terminal by setting a call destination number to call the voice mailbox;

B) first to third base stations for wirelessly connecting each terminal and the mobile communication network in a corresponding manner and providing a mobile communication service in a corresponding service area;

C) connecting to each of the base stations to monitor and control the plurality of terminals and to set the corresponding path by switching (SWITCHING) and to operate the entire system, the request according to the voice storage by the calling subscriber from the first terminal If there is a signal, query the HLR for the voice mailbox to store the three-way call voice, obtain the voice mailbox information, and then establish a call connection between the first terminal and the third terminal in a call with the second terminal. Performing exchange;

D) a voice mail box for performing a two-way recording with a predetermined voice recording type when the voice storage request signal is input from the switching center.

According to the present invention for achieving the above object A voice chat storage service method comprising the steps of: a) the switching center determining whether a first terminal in a call with a second terminal wants to communicate with a third terminal in order to store a talk voice during a call;

b) as a result of the determination of step (a), when the first terminal 50 wants to communicate with the third terminal 54, the third terminal using the special number and the called telephone number inputted by the first terminal; Connecting a call with;

c) the switching center inquires to the HLR of a voice mailbox for recording a voice during a three-way call and obtains voice mailbox information accordingly;

d) receiving, by the switching station, the special number and the called party's telephone number and determining whether the third terminal is in a communication state or a standby state by a corresponding control signal; And

e) when the third terminal is in the standby state as a result of the determination of step (d), connecting a three-way call by connecting a call between the first terminal and the third terminal according to a corresponding control signal of the switching center; And simultaneously outputting a request signal according to voice recording to the voice mailbox, and receiving the request signal from the voice mailbox and recording and storing voice according to a three-way conversation.

Hereinafter, a plurality of embodiments of the present invention may exist, and a preferred embodiment will be described in detail with reference to the accompanying drawings. Those skilled in the art will appreciate the objects, features and advantages of the present invention through this embodiment.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

2 is a configuration diagram of a voice chat storage service system according to the present invention, and FIG. 3 is a flowchart illustrating an operation method of the voice chat storage service system according to the present invention.

Referring to FIG. 2, the voice chat storage service system according to the present invention provides a special code when there is a request for storing voice by a calling subscriber in a call with a called subscriber of the second terminal 52. Call the third terminal 54 by combining the called party number of the third terminal 54 (for example, ** 87-011-294-1234) and setting it as a called number for calling a voice mailbox. A first terminal 50; First to third base stations (25, 27, 29) for making a wireless connection with each terminal (50, 52, 54) by a corresponding method of a mobile communication network and providing a mobile communication service in a corresponding service area; It is connected to each of the base stations (25, 27, 29) to monitor and control the plurality of terminals (50, 52, 54) and to set the corresponding path by switching (SWITCHING) and to operate the entire system at the same time, When there is a request signal according to voice storage by the calling subscriber from the first terminal 50, the second terminal (after receiving the voice mailbox information) is queried to the HLR (not shown) for the voice mailbox for storing the three-way call voice. A switching station (35) which performs a call connection between the first terminal (50) and the third terminal (54) in a call with 52; When the voice storage request signal is input from the switching center 35 and the voice storage request signal is input, the voice mail box 40 is configured to perform a two-way recording with a predetermined voice recording type.

Here, the switching center 35 preferably informs the calling subscriber of the start of recording in a tone when a voice mailbox is connected for voice storage.

Hereinafter, a method of operating a voice chat storage service system according to the present invention configured as described above will be described in detail with reference to the accompanying drawings.

Each terminal (50, 52, 54) according to the present invention transfers a call connection between the other party in the call and the telephone number recorded in the corresponding memory to one touch (ONE TOUCH) (TRANSFER) It is provided with a function.

In addition, the MSC 35 according to the present invention receives a voice storage request or request from the first terminal 50 of the calling subscriber and inquires into the HLR a voice mailbox to store a voice, and sends the voice mailbox information accordingly. The three-way currency while maintaining the existing currency.

For example, among the plurality of terminals 50, 52, and 54, the first terminal 50 is in communication with the second terminal 52 by call processing control of the switching center 35. When the first terminal 50 makes a call to the called party number with a special number for voice recording, the switching center 35 inquires into the HLR of the location of the voice mailbox where the voice is to be stored. The third party call is obtained by connecting the call with the third terminal 54 while obtaining the mailbox information and maintaining the call with the second terminal 52.

The operation method as described above will be described in detail with reference to FIG. 3. First, when a call connection is made by the switching center 35 (S100), the first terminal 50 and the second terminal 52. Performs a voice call (S110).

Subsequently, the switching center 35 determines whether the first terminal 50 in the call with the second terminal 52 requests to communicate with the third terminal 54 in order to store the conversation voice during the call ( S120).

As a result of the determination in step S120, when the first terminal 50 does not want to communicate with the third terminal 54, the communication operation is terminated, and when the communication is desired, the special number and the incoming call input by the first terminal are received. The call with the third terminal is connected using the telephone number (S130). Here, the special number is used for calling the voice mailbox.

Subsequently, the switching center 35 queries the HLR for a voice mailbox for recording voice in a three-way call and obtains voice mailbox information accordingly (S140).

Subsequently, the switching center 35 receives the special number and the called subscriber's telephone number and determines whether the third terminal 54 is currently in a communication state or a waiting state by a corresponding control signal (S150).

As a result of the determination in step S150, when the third terminal 54 is in the standby state, the call of the first terminal 50 and the third terminal 52 is made according to the control signal of the switching center 35. By connecting the three-way call and at the same time to output the request signal according to the voice recording to the voice mailbox 40 (S160), the voice mailbox 40 receives the request signal to receive the voice according to the three-way conversation Record and store (S170). Here, the switching center 35 recognizes the special number calling the voice mailbox 40 for voice recording and performs a function of connecting a three-way call, wherein the special number is a call for voice recording when connected to the voice mailbox. Is to give an identifier that tells you that For example, an unused or reserved field, such as a connection characteristic indicator of an IAM message or a calling type, is used as a voice recording identifier.

On the other hand, the voice mailbox 40 performs a function of performing voice recording directly to the voice mailbox of the caller ID when a call including the identifier indicating that the voice recording.

As a result of the determination in step S150, when the third terminal 54 is in communication, the exchange 35 sends a corresponding signal indicating that the third terminal 54 is in communication to the first terminal 50. Output and notify (S190), and returns to the above step (S110).

As such, those skilled in the art will appreciate that the present invention can be implemented in other specific forms without changing the technical spirit or essential features thereof. Therefore, the embodiments described above are to be understood as illustrative and not restrictive in all aspects. The scope of the present invention is shown by the following claims rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.

As described above, the present invention can create the following effects.

According to the present invention, it is possible to increase the profit rate by efficiently using the voice mailbox infrastructure by combining the voice mailbox service and the three-way calling function.

In addition, according to the present invention, when connected to the unified messaging system in the same manner instead of the voice mailbox, it is possible to design the message to check the Internet as well as the voice call connection.

Claims (11)

A) When a combination of a feature code for storing conversational voice and a called party number of a third terminal is input by a calling party during a call with a called party of a second terminal, the first terminal calling the third terminal accordingly; terminal; B) first to third base stations for wirelessly connecting each terminal and the mobile communication network in a corresponding manner and providing a mobile communication service in a corresponding service area; C) connected to each base station to monitor and control the plurality of terminals, establish the corresponding path by switching and simultaneously operate the whole system, and when a combination of the called subscriber number of the special number and the third terminal is received, An exchange station performing a call connection to the third terminal to connect a three-way call and provide a request signal for voice storage to a corresponding voice mailbox; And D) when connected to the switching center and the voice storage request signal is input from the switching center, a voice mail box for performing a two-way recording with a predetermined voice recording type to record / save a conversational voice according to a three-way call; Voice conversation storage service system. The method of claim 1, wherein the first to third terminals, A voice conversation storage service system having a function of transferring a CALL connection between a party in progress of a call and a phone number recorded in a corresponding memory to one touch. The method of claim 2, wherein the exchange station, The voice conversation storage service system of claim 1, wherein when the voice mailbox is connected to the voice mailbox, the call subscriber of the first terminal notifies the start of the voice recording in a tone. The method of claim 3, wherein the exchange station, If the voice storage of the conversation is requested from the first terminal, querying the HLR for the voice mailbox for storing the three-way call voice and obtaining the voice mail information, the first terminal in the call with the second terminal; Voice call storage service system, characterized in that for performing a call connection of the third terminal. a) determining, by the switching center, whether the first terminal in the call with the second terminal wants to communicate with the third terminal in order to store the conversation voice; b) as a result of the determination of step (a), when the first terminal 50 wants to communicate with the third terminal 54, using the special number and the called telephone number for storing the conversation voice input from the first terminal; Connecting a call with the third terminal; c) the switching center queries the HLR for a voice mailbox for recording a voice during a three-way call to obtain voice mailbox information from the HLR; d) receiving, by the switching station, the special number and the called party's telephone number and determining whether the third terminal is in a communication state or a standby state by a corresponding control signal; And e) when the third terminal is in the standby state as a result of the determination in step (d), connecting a three-way call by connecting a call between the first terminal and the third terminal according to a corresponding control signal of the switching center; And simultaneously outputting a request signal according to voice recording to the voice mailbox, and receiving the request signal from the voice mailbox and recording and storing a conversation voice according to a three-way call. . The method of claim 5, wherein the method is If the first terminal does not want to communicate with the third terminal as a result of the determination in step (a), the voice chat storage service method characterized in that the communication operation is terminated. The method of claim 6, wherein the special number, Voice conversation storage service method, characterized in that it is used for calling the voice mailbox. 8. The exchange office according to claim 7, Recognizing a special number to call the voice mailbox for voice recording and performs a function of connecting a three-way call. The method of claim 8, wherein the special number, Voice conversation storage service method characterized in that to give the identifier to tell that the call for voice recording when connecting to the voice mailbox. The method of claim 9, wherein the voice mailbox, The voice conversation storage service method comprising performing a function of immediately recording a voice to a voice mail box of a calling party number when an access call including a recognizer indicating a voice recording is received. The method of claim 10, wherein the method is And as a result of the determination of step (d), when the third terminal is in communication, the switching station further outputs and notifies the first terminal of a corresponding signal indicating that the third terminal is in communication. Voice conversation storage service method.

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