KR100740332B1 - Apparatus and method for detecting position of customer using battery power of portable mobile communication device - Google Patents

Abstract

The present invention relates to a customer location sensing device using the power of a portable mobile communication device and a method thereof, in particular department stores, large sales service companies, large food restaurants, large factories and construction sites, large bank financial institutions, large public institutions, and It is provided to entertainment service companies such as large amusement facilities to provide differentiated services to customers by detecting the location of a certain target customer. It is inserted into the battery charging terminal of a portable mobile communication device and uses the power of the main body of the mobile communication device. Position detection device using a power source of a portable mobile communication device including a customer location call receiver for retrieving or recognizing a phone number of a mobile communication device of a customer by transmitting a unique number in response to a location call signal from the customer location pager. And to a method thereof. A position sensing method using a power source of a portable mobile communication device of the present invention includes inserting a customer location call receiver given to a customer into a battery charging terminal of a portable mobile communication device; Using the power of the portable mobile communication device main body, converting the customer location call receiver into an active operation mode, receiving a location call signal from the customer location pager, and transmitting the unique number of the customer location call receiver to the customer location pager; And receiving the unique number transmitted from the customer location pager and forwarding the message to the customer's portable mobile communication device number. Thus, the present invention can provide a differentiated service to the desired customer.

Description

Apparatus and method for detecting position of customer using battery power of portable mobile communication device}

1 is a diagram schematically showing a remote customer location call system to which a customer location call receiver of the present invention is applied to a mobile phone.

2 is a detailed block diagram of a customer location pager according to the present invention.

3 is a detailed block diagram of a customer location call receiver in accordance with the present invention.

4 is another detailed block diagram of a customer location call receiver in accordance with the present invention.

5 is a perspective view showing an embodiment of the appearance of the customer location call receiver according to the present invention.

6 is a perspective view showing another embodiment of the appearance of the customer location call receiver according to the present invention;

7 is a flowchart illustrating a case where wireless communication is performed between the customer location call receiver and the customer location pager through an antenna according to another embodiment of the present invention.

<Explanation of symbols for the main parts of the drawings>

10 ... Customer Location Pager 21, 23 ... Mobile Phone

31, 33 ... Battery charging terminal 110 ... External interface

120 ,,, Wireless transceiver 130 ... Customer position call receiver reader

140 ... key input 150, 260, 260 '... ROM

160, 270, 270 '... RAM 170 ... LCD

180, 280, 280 '... controller 200 ... customer position call receiver

210, 210 '... transmitter / receiver 230 ... LED

240 ... speaker 300 ... antenna

400 ... System Server

The present invention relates to a customer location sensing device using the power of a portable mobile communication device and a method thereof, and more particularly, a large sales service companies such as department stores, large shopping malls, catering establishments such as various large restaurants, large factories and construction sites It is provided to business areas such as financial institutions such as large banks, public institutions that handle various civil affairs, and entertainment service companies that provide amusement facilities and various entertainments. The present invention relates to a customer position sensing apparatus using a power source of a portable mobile communication device and a method thereof.

This application is a divided application of Korean Patent Application No. 2005-64555 filed with the Korean Intellectual Property Office on July 16, 2005 under the name of the invention "Remote Order Calling Device and Method thereof".

In the ubiquitous environment, it is essential for general service companies to detect the location of customers in order to further develop customer service by providing active services to a certain target customer. However, the conventional position detection system using GPS and mobile communication base station can detect indiscriminately in the public area, which can invade the privacy of the individual, and thus has a fatal weakness. It has a big limitation to apply it to reality.

The technical problem to be achieved by the present invention is inserted into the battery terminal of the portable mobile communication device, using a power source of the portable mobile communication device main body, in response to the customer location call signal from the customer location pager to inform the location of the customer portable An object of the present invention is to provide an apparatus and method for detecting a customer location using a power source of a mobile communication device.

In order to achieve the above technical problem, the present invention provides a customer position sensing apparatus using a power source of a portable mobile communication device that receives a signal from a customer location pager and informs the location of the customer. By using the power of the main body of the portable mobile communication device, in response to the customer location call signal from the customer location pager to inform the unique number of the customer location pager to retrieve or retrieve the number of the mobile device of the customer Provided is a customer location sensing device using a power source of a portable mobile communication device including a customer location call receiver for recognition.

Preferably, the customer location call receiver comprises: a connector unit inserted into a battery charging terminal of the portable mobile communication device and used as a passage for receiving battery power or transferring data; A wireless transceiver for performing wireless communication with a customer location pager; An application program for controlling the customer location call receiver, a memory for storing an ID of the customer location call receiver; And controlling a signal transmission and reception operation of the customer location call receiver, and when a customer location call is received from the customer location pager, an output unit included in the customer location call receiver or an output unit included in a portable mobile communication device. It is characterized in that it comprises a control unit for controlling to know its location call.

According to another aspect of the present invention, in a customer location sensing method using a power source of a portable mobile communication device that receives a signal from a customer location pager and informs the location of the customer, the customer location call receiver given to the customer is a portable mobile communication device battery. Inserting into a charging terminal; By using the power of the main body of the portable mobile communication device, the customer location call receiver is switched to the active operation mode to receive a location call signal from the customer location pager, and transmits the unique number of the customer location call receiver to the customer location pager. step; And retrieving or recognizing the number of the portable mobile communication device of the customer corresponding to the unique number and delivering a message to the portable mobile communication device number of the customer. Provides a customer location detection method.

Preferably, a plurality of relay antennas are distributed so that the unique number is transmitted through one relay antenna between the customer location pager and the customer location call receiver, and a more specific customer location is corresponding to the location data of the relay antenna. Characterized by judgment.

Hereinafter, with reference to the accompanying drawings will be described in more detail with respect to the customer position detection device and method using a power source of a portable mobile communication device according to the present invention.

Customer position sensing apparatus and method using the power of the portable mobile communication device of the present invention, a large sales service company such as a department store, a large shopping mall, a catering establishment such as various large restaurants, a business area such as a large factory and a construction site, a large bank It is provided to financial institutions such as financial institutions, public institutions that handle various civil affairs, and entertainment service companies that provide amusement facilities and various entertainments, and can be mainly used to provide differentiated services to customers by detecting a certain target customer's location. have. However, in the present specification, for convenience of description, a description will be mainly given of a case applied to a large sales service company such as a department store or a large shopping mall.

The present invention provides a customer location call receiver by mutual wireless communication between a customer location call receiver inserted into a power charging terminal of a mobile communication device such as a smart phone, a PDA phone, a mobile phone, and a customer location pager wirelessly communicating with the location call receiver. By receiving a unique ID of the customer location call receiver is inserted to retrieve the number of the portable mobile communication device operating to provide a differentiated service by transmitting a message to the portable mobile communication device. The wireless communication method to be applied needs to be bi-directional transmission and reception, and the applied technologies include active RFID, Zigbee, Bluetooth, and WiBro. As an example, when the present invention provides the location call receiver to the customer, the name or mobile phone number of the customer may be recorded and managed in a database, so that the mobile phone number of the customer corresponding to the location call receiver may be retrieved. For example, the mobile communication capable telephone number of the mobile communication device to which the location call receiver is applied may be automatically transmitted. The message can then be sent to the mobile phone of the customer who retrieved or found it. As a result, the service provider may transmit a discount coupon, an event guide message, or the like to the mobile communication device of the customer. On the other hand, in the present invention, after the location of the customer is grasped by telling the customer's face or taste to the clerk cell phone of the store near the customer may be able to consult more efficiently when the customer finds the store. Since this information about the customer is made by searching the matter recorded in the customer's database, this can also be implemented as an embodiment in the category of the present invention.

5 is a perspective view showing an embodiment of the appearance of the customer location call receiver according to the present invention. As illustrated in FIG. 5, the customer location call receiver 200 includes an integrated circuit chip having a capability of processing a specific transaction, including a controller and a memory, and includes a battery charging terminal of a portable mobile communication device. It is configured in the form of a connector that can be inserted into the power supply or wireless transmission and reception through the data terminal of the mobile phone, the connector 202 of the customer location call receiver 200 is a battery charging terminal of the mobile phone (31, 33 of Figure 1) A 24-pin connector is usually used, which is used in this case, pins 1, 4, 5, and 12. In addition, the customer location call receiver 200 includes an LED 230 that emits light in response to a location call signal from the customer location pager or a speaker 240 that emits a beep sound. Here, the customer location call receiver 200 records and stores the ID therein and is displayed on the exterior to facilitate recognition. In addition, the knob 220 is provided on the left and right sides so that the connector 202 can be inserted and detached when the connector 202 is inserted into or removed from the mobile phone battery charging terminal.

6 is a perspective view showing another embodiment of the appearance of the customer location call receiver according to the present invention. According to FIG. 6, the customer location call receiver 200 ′ applied to the present invention does not have an LED 230 or a speaker 240 as shown in FIG. 5, and has a built-in LED or LCD display and a speaker. Or a vibrator. In FIG. 6, the connector 202 ′ and the knob 220 ′ are similar to those of FIG. 5, and a detailed description thereof will be omitted.

1 is a diagram schematically illustrating a customer location sensing system using a power source of a portable mobile communication device to which a customer location call receiver of the present invention is applied to a mobile phone. According to FIG. 1, the customer location call receiver 200 of the present invention is provided to the customer in the form of an independent connector and inserted into the battery charging terminals 31 and 33 of the mobile phones 21 and 23, respectively. The customer location call receiver 200 is inserted into the mobile phone battery charging terminals 31 and 33 and receives power from the mobile phone battery to operate in an active operation mode, in response to the location call signal from the customer location pager 10, a unique number. Will be sent.

The customer location call receiver 200 includes a wireless transceiver to perform active wireless communication by receiving power from a mobile phone. In addition, the customer location call receiver has a unique identification, which is composed of a serial number and stored therein and transmitted to the customer location pager in response to the location call signal of the customer location pager. Preferably the serial number is displayed on the exterior of the customer location call receiver so that the customer can visually confirm it.

The customer location pager 10 is located in a service center such as a call center of a department store, and directly communicates with the customer location call receiver 200 provided to the customer in the form of an independent connector, or via the mobile phone with the customer location call receiver 200. Data communication is used to read and record the identification of the customer location call receiver. That is, the customer location pager transmits the location call signal to the customer location call receiver through wireless communication to receive the customer ID and the location signal of the customer location call receiver. The customer location call receiver receives a location call signal sent from the customer location pager to inform the customer and performs a basic operation of receiving confirmation from the customer. It then retrieves or recognizes the customer's mobile phone number from the customer database and sends a message to the customer's mobile phone.

2 is a detailed block diagram of a customer location pager according to the present invention. FIG. 2 is a detailed functional block diagram of the customer location pager 10 shown in FIG. As shown in FIG. 2, the customer location pager 10 includes an external interface 110, a wireless transceiver 120, a customer location call receiver 130, a key input unit 140, a ROM 150, and a RAM ( 160, a liquid crystal display (LCD) 170, and a controller 180.

The customer location pager applied to the present invention may be applied to a location detection system of a customer. In this case, the external interface 110 detects the customer location of the customer location pager 10 such as a call center and performs differential service processing. (Point Of Sale) Connect to the device. For example, when issuing a customer location call receiver 200 to a customer, the ID of the customer location call receiver read through the customer location call receiver reader 130 performs discriminatory service processing through the external interface 110. It is delivered to a POS device and used. In addition, when the customer information database is external, it is possible to search through the external interface.

The wireless transceiver 120 performs wireless communication with the customer location call receiver 200 to enable data transmission and reception between the customer location pager 10 and the customer location call receiver 200. In addition, the wireless transceiver 120 is very large in department stores, such that when a large number of customer location pagers are installed, it is possible to transmit and receive data through wireless communication with other customer location pagers.

The customer location call receiver reading unit 130 provides an interface to the customer location call receiver 200 and inserts the customer location call receiver 200 into the reading unit 130 to read the ID recorded therein. The configuration of the customer location call receiver reading unit 130 is determined by the communication method employed by the customer location call receiver, that is, a contact method, a contactless type, or a combination type. At this time, the person receiving the customer location call receiver may determine the customer by checking the unique number corresponding to the ID engraved on the surface of the customer location call receiver.

The key input unit 140 includes a key for receiving an ID of a customer location call receiver issued to a customer. Such a key may be provided with, for example, numeric keys such as 0 to 9 and various function keys. Since the key input unit 140 may replace all the functions of the customer location call receiver reading unit 130, the key input unit 140 may be omitted since it is not necessary.

ROM 150 stores an application program necessary for control of customer location pager 10.

RAM 160 is a temporary memory for temporarily storing the ID and the like of the customer location call receiver. The customer information database, when stored in nonvolatile RAM, allows for quick retrieval of relevant information such as the customer's mobile phone number.

The LCD 170 is a display device for displaying various information to the user when the customer location pager 10 operates.

The controller 180 controls the external interface 110, the wireless transceiver 120, the customer location call receiver reader 130, the key input 140, the ROM 150, the RAM 160, and the LCD 170. Thus, the overall operation of the customer location pager 10 is controlled.

3 is a detailed block diagram of a customer location call receiver in accordance with the present invention. In FIG. 3, the customer location call receiver 200 includes a wireless transceiver 210, an LED 230, a speaker 240, a ROM 260, a RAM 270, and a controller 280.

The wireless transceiver 210 performs wireless communication with the customer location pager 10. The wireless transceiver 120 of the customer location pager 10 and the wireless transceiver 210 installed in the customer location call receiver 200, respectively, should be performed by the same wireless communication protocol.

The LED 230 visually displays the customer to know his location call when there is a customer location call from the customer location pager 10.

Like the LED 230, the speaker 240, when there is a customer location call from the customer location pager 100, and audibly displays the customer to know their location call, in addition to the buzzer, beep or melody output device And the like can be used.

The ROM 260 stores an application program for controlling the customer location call receiver, and also stores a unique number (ID) of the customer location call receiver.

The RAM 270 is a temporary memory for temporarily storing the ID and the like of the customer location call receiver.

The controller 280 controls the wireless transceiver 210, the LED 230, the speaker 240, the ROM 260, and the RAM 270 to control the overall operation of the customer location call receiver.

In FIG. 3, the customer location call receiver including the LED 230 and the speaker 240 is described as described with reference to FIG. 5, but the mobile phone is not provided with the LED 230 and the speaker 240 as described with reference to FIG. 6. May be designed to take advantage of such functionality.

Until now, the technology has been described in which the customer location pager and the customer location page receiver directly communicate with each other to detect the location of the customer and transmit a differential message to the user's mobile phone. By wirelessly communicating through tena, the location of the customer may be detected in correspondence with the location of the antenna in more detail to transmit a more discriminatory message to the mobile phone of the customer, which will be described with reference to FIGS. 4 and 7.

4 is a detailed block diagram of a customer location call receiver according to the present invention for the purpose of customer location detection. 4 can be used to perform customer location detection using a customer location call receiver applied to the present invention. The operation of detecting the VIP location and sending the main message will be described in more detail with reference to FIG. 7.

That is, when a customer position call receiver is inserted into a battery charging terminal of a mobile phone by providing a key position greeting (VIP), a wake-up signal is polled from the antenna 300 (S900), and the controller is controlled through the data transmission / reception unit 210 ′. In operation S910, the controller 280 ′ retrieves an application program and a unique number (ID) of the customer location call receiver required for controlling the customer location call receiver stored in the ROM 260 ′. Temporarily stored at 270 (S920), and then transmitted to the antenna 300 through the data transceiver (S930). When the antenna 300 receives the ID of the location call receiver 200 'and attaches the location code of the antenna to S940 and sends it to the system server 400 (S950), the system server 400 receives the ID. (S960) The mobile phone number of the main person is searched by the received ID (S970), and the mail and the text message are transmitted to the mobile phone (S980) to be displayed on the mobile phone (S990). The system server 400 corresponds to the customer location pager according to another embodiment of the present invention described above.

In the present invention, when the communication distance is a long distance of 10 meters or more, it is possible to call a mobile device (mobile phone, etc.) by calling a specific location located in a certain area (wide area) to make a work order such as emergency dispatch. It can be applied to amusement parks and large factories. If the communication distance is a medium distance of 5-10 meters, it is possible to send a short message service (SMS) for marketing by calling a mobile device (mobile phone, etc.) by linking a specific location by confirming that a specific customer has entered the private service area. It can be applied to VIP customer management of department stores, discount stores, and distribution chain stores. When the communication distance is short distance of 1-5 meters, it is possible to control the restricted area by tracking the location of persons in a certain area and to provide the parking area services of VIP customers, thereby automating security management and vehicle access of military, research institute, hospital, etc. And the like.

Although the present invention has been described with reference to the most practical and preferred embodiments, the present invention is not limited to the above disclosed embodiments, but also includes various modifications and equivalents within the scope of the following claims.

The present invention provides a customer location call receiver which is inserted into a battery charging terminal of a portable mobile communication device and is activated to detect a location of a customer, thereby informing a differentiated service to a portable mobile communication device of a customer. It is effective to prevent indiscriminate privacy infringement and to provide differentiated services only to specific customers.

Claims (4)

A customer position sensing device using a power source of a portable mobile communication device that receives a signal from a customer location pager and informs a customer of a location, and is inserted into a battery terminal of the portable mobile communication device, using a power source of the portable mobile communication device main body. And a customer location call receiver that informs its own number in response to a customer location call signal from the customer location pager to cause the customer location pager to retrieve or recognize the number of the customer's portable mobile communication device. Customer position sensing device using power of communication device. The mobile terminal of claim 1, wherein the customer location call receiver comprises: a connector unit inserted into a battery charging terminal of the portable mobile communication device and used as a passage for receiving battery power or transferring data; A wireless transceiver for performing wireless communication with a customer location pager; An application program for controlling the customer location call receiver, a memory for storing an ID of the customer location call receiver; And controlling a signal transmission and reception operation of the customer location call receiver, and when a customer location call is received from the customer location pager, an output unit included in the customer location call receiver or an output unit included in a portable mobile communication device. Customer position sensing device using a power source of a portable mobile communication device, characterized in that it comprises a control unit for controlling so as to know its location call. In the customer location detection method using the power of a portable mobile communication device that receives a signal from the customer location pager to inform the location of the customer, Inserting a customer location call receiver given to a customer into a battery terminal of a portable mobile communication device; By using the power of the main body of the portable mobile communication device, the customer location call receiver is switched to the active operation mode to receive a location call signal from the customer location pager, and transmits the unique number of the customer location call receiver to the customer location pager. step; And The customer location pager uses the power of the portable mobile communication device including searching for or recognizing the number of the mobile mobile communication device of the customer corresponding to the unique number and delivering a message to the portable mobile communication device number of the customer. How to detect customer location. 4. The method of claim 3, wherein a plurality of relay antennas are distributed so that the unique number is transmitted through one relay antenna between the customer location pager and the customer location call receiver and corresponding to the position data of the relay antenna. Customer location detection method using the power of a portable mobile communication device, characterized in that determining the customer location.

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