KR100723927B1 - Fax distribution system and method thereof - Google Patents

Abstract

The present invention relates to a system and method for delivering a fax document to a corresponding fax recipient by receiving / analyzing a caller ID of a sender when receiving a fax in a fax server system.

According to the present invention, a recipient (user) registered in a fax server system designates (sets) a station number, an area code, or a fax number of a part of the caller numbers that he or she wants to receive, and compares the received caller numbers. By analyzing and distributing to the recipients matching the designated number, the inefficient fax distribution operation, which has been operated manually or semi-automatically, is fully automated to improve work efficiency and realize office automation.

Description

FAX DISTRIBUTION SYSTEM AND METHOD THEREOF

1 is a view showing a conventional fax server system for distributing faxes by receiving a DTMF;

2 is a view showing a conventional fax server system for distributing faxes by receiving a DID;

3 is a conceptual diagram when receiving a calling party number through RS232C,

4 is a conceptual diagram when receiving a calling party number through a telephone line;

5 is a view showing a specific configuration of a fax server system according to the present invention in FIGS. 3 and 4;

FIG. 6 is a flowchart for explaining a process of analyzing and distributing a calling party number in the fax server system shown in FIG. 5;

7 is a view showing another specific configuration of the fax server system according to the present invention in FIGS. 3 and 4.

<Explanation of drawing code>

1 --- fax modem unit, 2 --- fax receiver,

4 --- data receiver, 5 --- TIFF image processor,                 

8 --- receiving information analyzer, 16 --- DID receiver,

17 --- DID processing unit, 19a --- public fax storage area,

19b --- Fax storage area by user, 19c --- DID storage area,

26 --- caller ID receiver, 27 --- caller ID processor,

29, 39 --- memory section, 29c --- caller ID storage area.

The present invention relates to a fax server system that transmits / receives a fax through a public switched telephone network (PSTN), and particularly, receives and analyzes a caller ID of a sender at the time of receiving a fax. A system and method for delivering a fax document.

In the existing fax server system, the fax distribution method includes a distribution method by port, or a distribution method using DTMF or DID (Direct Inward Dialing). Etc.

The distribution method by port is a distribution method by a fax line, which allocates lines by department to manage fax mailboxes of each department. The distribution method using DTMF is Ext. The concept of number is a method of distributing faxes by inputting the corresponding number after listening to the voice guidance of the fax system. The distribution method using DID is a method of distributing faxes to a person in charge by assigning a fax number to an individual.                         

Hereinafter, a distribution method using DTMF or DID will be described with reference to FIGS. 1 and 2.

1 is a view showing a conventional fax server system for distributing faxes by receiving DTMF.

As shown in FIG. 1, a conventional fax server system for receiving and distributing faxes by DTMF includes a fax modem unit 1 for receiving a fax signal and DTMF through a public switched telephone network (PSTN). Receive the fax reception unit (2) that receives the separated fax received by the fax modem unit (1), and the signal indicating that there is a fax reception from the fax reception unit (2), and press the desired "preferred DTMF number". . " A voice reproducing section 3 for transmitting the announcement to the sender via the fax modem section 1, and a TIFF (Tagged Image File Format) image received by the fax receiving section 2; A data receiver (4) for receiving data, a TIFF image processor (5) for processing TIFF image data received by the data receiver (4), and a sender input according to the announcement from the audio reproducing unit (3) DTMF receiver 6 for receiving a DTMF number, DTMF processor 7 for processing DTMF received by DTMF receiver 5, TIFF image processed by TIFF image processor 5 and DTMF processor 7 A reception information analysis section 8 for receiving the DTMF processed by &lt; RTI ID = 0.0 &gt;) and analyzing the received information, &lt; / RTI &gt; and a user's fax storage corresponding to the DTMF number desired by the sender for the fax analyzed by the reception information analysis section 8. In the area (not shown) And a built-in memory unit 9 to.                         

According to the conventional fax server system for receiving and distributing faxes configured with the DTMF configured as described above, when the sender inputs the desired DTMF number according to the announcement from the voice reproducing unit 3 of the fax server system, In addition to storing fax documents in the user's fax storage area, they are also intended to be sent to the appropriate person in charge.

2 is a diagram illustrating a conventional fax server system for receiving and distributing DIDs. Here, the same components as those in FIG. 1 are denoted by the same reference numerals, and only different portions will be described.

The conventional fax server system that receives this DID and distributes the fax is compared with the conventional fax server system that receives and distributes the fax shown in FIG. 1, and the voice reproduction unit 3, the DTMF receiving unit 6, Instead of removing the DTMF processing unit 7 and the memory unit 9, a DID receiving unit 16 for receiving a DID number, a DID processing unit 17 for processing the DID received by the DID receiving unit 16, and the When it is determined by the reception information analyzer 8 that there is no user corresponding to the desired DID number, the public fax storage area 19a for storing the fax in common and the sender by the reception information analyzer 8 If it is determined that there is a user corresponding to the desired DID number, the fax storage area 19b for storing the fax corresponding to the user and the unique fax number (DID number) and ID of the user created as many as the number of users in advance DID memory storing in correspondence The difference in providing the memory unit 19 with the area 19c is different.

According to a conventional fax server system for receiving and distributing faxes configured as described above, a unique number and ID of a recipient can be generated by generating as many numbers of users through an interface between an exchange and a fax server supporting a virtual telephone number. It is designed to store faxes in the fax storage area of the person in charge and send them directly to the person in charge.

However, the conventional fax server system configured as described above has the following problems.

First, the port-based distribution method has the advantage of managing faxes (or fax boxes) for each department, but the number of lines increases at the same time as the department increases or the mailbox for each department increases. There is a problem that all department members can check.

In addition, in the conventional fax server system that receives and distributes faxes by DTMF, although there is an advantage that documents can be checked through user-specific fax storage areas (mailboxes), it is necessary to promote the fax representative number and sender (customer). There is a problem that a DTMF number other than a fax number must be input, and a transmission time is delayed as the sender inputs a DTMF number.

Furthermore, in the conventional fax server system that receives and distributes faxes by receiving a DID, similarly to the conventional fax server system that receives DTMF and distributes faxes, it is possible to check documents through a user-specific fax storage area (mailbox). However, there are problems such as not only having to receive as many telephone numbers as the number of users, but also increasing the number of faxes such as one person and one fax, and requiring additional interworking with an exchange.

 As such, each receiving method according to the conventional system increases the number of ports when the department increases, and the sender (customer) has a separate Ext. There is a problem in that a number must be entered and DID numbers as many as the number of users must be assigned.

Accordingly, the present invention has been made in view of the problems of the conventional system as described above, and compares the calling party number (area code or station number or fax number) registered by the user of the fax server system by analyzing the calling party number received by RS232C or telephone line. It is an object of the present invention to provide a fax server system and a method for distributing faxes to a person in charge according to the calling party number.

The fax distribution system according to the present invention includes a part for receiving a calling party number, a part for analyzing a calling party number, a part for comparing with a calling party number stored in correspondence with a registered user, and distributing a fax signal according to the calling party number. It is composed of parts.

A fax distribution system according to the present invention is a fax distribution system that receives a fax signal and caller identification information through an exchange or a general telephone line and distributes the fax signal, comprising: receiving means for receiving the caller identification information, and the caller identification information; Processing means for analyzing and processing the caller identification information received by the reception means, a caller identification information storage area for storing the identification information of the caller that the user wants to receive in correspondence with the caller identification information, and a fax storage area for each user; And a storage means having a common fax storage area, the received fax signal and the caller identification information analyzed by the processing means to determine whether there is a user corresponding to the desired caller identification information, and to determine whether there is a user corresponding to the desired caller identification information. If you believe that you have a user Stores the fax signal in the user's fax storage area, and if there is no user corresponding to the desired caller identification information, stores the fax signal in the public fax storage area and transmits a reception log to the user. And reception information analysis means.

The caller identification information is a DID number or a caller number.

In the fax distribution system, DID receiving means for receiving a DID number, DID processing means for processing a DID received by the DID receiving means, caller ID receiving means for receiving a caller ID, and caller ID receiving means. Install all the caller ID processing means for analyzing and processing the caller ID received by

The storage means stores the DID storage area stored in correspondence with the IDs of the DID numbers generated by the number of users in advance and the fax storage area of the user created by the number of users in advance and the ID of the caller that the user wants to receive. To install all the caller ID storage areas that are stored.

A switch means for selecting one of the DID receiving means and the caller ID receiving means may be provided.

In addition, the fax distribution method according to the present invention, in the fax distribution method for receiving a fax signal and caller identification information through a switchboard or a general telephone line to distribute the fax signal, receiving the caller identification information; Analyzing and processing caller identification information; determining whether there is a user corresponding to desired caller identification information based on the received fax signal and the analyzed and processed caller identification information; corresponding to desired caller identification information Storing the fax signal in the fax memory area of the user when determining that there is a user; storing the fax signal in the common fax memory area when there is no user corresponding to the desired caller identification information. Storing a log, matching the reception log with a person in charge, and receiving the log By comprising the step of passing a person it is characterized in that is made.

Embodiment of the Invention

EMBODIMENT OF THE INVENTION Hereinafter, embodiment of this invention is described in detail, referring an illustration.

Prior to the description of the embodiments of the present invention, conceptually describing the process of receiving the calling party number by the fax server system of the present invention, the calling party number is received from the exchange via RS232C, and the calling party number is received through the telephone line. It can be divided into cases.

3 shows a conceptual diagram of receiving a calling party number through RS232C.

As shown in FIG. 3, in the case of receiving the calling party number from the exchange via RS232C, when the exchange 100 receives the calling party number assigned from the communication provider (flow 11), the RS232C connected to the fax server 200 is connected. The caller ID is transmitted to the fax server system 200 through (flow 12).

4 shows a conceptual diagram of receiving a calling party number through a telephone line.

As shown in Fig. 4, in the case of receiving the calling party number through the telephone line, the telephone company directly connects the telephone line that supports (service) the calling party number to the fax server 201 (flow 21) and directly calls the calling party number. Received by the fax server system 200 (flow 22).

Next, a detailed configuration of the fax server system in FIGS. 3 and 4 will be described.

FIG. 5 shows a detailed configuration of a fax server system according to the present invention in FIGS. 3 and 4. Here, the same components as those in Figs. 1 and 2 are denoted by the same reference numerals, and only different portions will be described.

The fax server system of the present invention according to this embodiment has a voice playback unit 3, a DTMF receiver 6, a DTMF processor 7, and a memory unit as compared with the conventional fax server system shown in Figs. (9), instead of removing the DID receiver 16, the DID processor 17 and the memory 19, a caller ID receiver 26 for receiving a caller ID (caller ID), this caller ID receiver When the caller ID processing unit 27 which analyzes and processes the caller ID received by (26) and the reception information analysis unit 8 determine that there is no user corresponding to the desired caller ID number, the fax is publicly sent. If the common fax storage area 19a for storing and the reception information analyzing unit 8 determines that there is a user corresponding to the desired caller ID number, the user-specific fax memory area 19b for storing the fax corresponding to the user. ) And faxes created by the number of users in advance Billion area point installing a memory section 29 with a (PO) and the user in association with the ID of the caller wants to receive and store the caller ID in the storage area (29c) are different.                     

According to the fax server system of the present invention configured as described above, when receiving a fax document, a caller ID (i.e., a caller number) received together with the fax document is analyzed and the caller ID registered to be received by the user is analyzed. It is automatically distributed to the corresponding fax storage area.

Next will be described the operation of the fax server system of the present invention configured as described above.

FIG. 6 is a flowchart illustrating a process of analyzing and distributing a calling party number in the fax server system shown in FIG. 5.

First, the sender dials the desired fax number and transmits the fax document (step S31). Then, the fax modem unit 1 of the fax server system of the present invention receives the fax signal together with the caller ID (for example, the caller number) from the switch or the telephone line, and separates the fax data and the caller ID (step S32). The separated caller ID is received through the caller ID receiving unit 26 and analyzed by the caller ID processing unit 27 (step S33), and the caller ID registered to be received by the user in the receiving information analyzing unit 8 is stored in the memory unit ( The search is made in the caller ID storage area 29c of step 29) (step S34). If the caller ID registered to be received by the user exists in the caller ID storage area 29c of the memory unit 29, the user's fax storage area 19b for the person in charge is searched (step S36). The public fax storage area 19a of the manager is searched (step S37).

On the other hand, the fax data separated in step S32 is received by the data receiving unit 4 (step S38), and the TIFF image processing unit 5 performs TIFF conversion of the received data (step S39).

Thereafter, the converted TIFF image is stored in the retrieved user-specific fax storage area 19b or shared fax storage area 19a (step S40), and the reception log is stored (step S41).

Thereafter, matching of the reception log and the person in charge is performed (step S42), and the reception log is transmitted to the person in charge (step S43).

In this embodiment, the case of distributing faxes by analyzing caller ID has been described. However, the present invention is not limited to this, but the conventional fax server system receiving the DID shown in FIG. The fax server system of the invention may be cascaded, and these may be selected and used by switch means.

FIG. 7 is a view of the present invention in which the conventional fax server system receiving and distributing faxes of the DID shown in FIG. 2 and the fax server system of the present invention shown in FIG. 5 are cascaded, and these can be selected and used by switch means. Figure showing another specific configuration of the fax server system according to.

Compared with the fax server system shown in FIG. 5, the fax server system according to another embodiment of the present invention further includes a DID receiver 16 and a DID processor 17 shown in FIG. Instead, the reception information analyzer (8a) and the reception information analyzer (8a) for storing faxes in common when it is determined by the reception information analyzer (8) that there is no user corresponding to the desired caller ID number or DID number. ), If there is a user corresponding to the desired caller ID number or DID number, the fax storage area 19b for each user that stores the fax corresponding to the user, and the user's unique fax number generated as many as the number of users in advance (DID number) and ID stored in correspondence with the DID storage area 19c and the user's fax storage area (mailbox) created by the number of users in advance and the ID of the caller that the user wants to receive. A memory unit 39 having a caller ID storage area 29c stored therein is provided, and is connected between the fax modem unit 1, the DID receiving unit 16, and the caller ID receiving unit 26, and the DID receiving unit 16 is connected. And a switch means S for selecting one of the caller ID receivers 26 are different.

According to the fax server system of the present invention according to the other embodiment configured as described above, when receiving a fax document, the user wants to receive by analyzing the caller ID (ie, caller ID) or DID number received with the fax document. It is automatically distributed to the fax storage area of the user corresponding to the registered caller ID or DID number.

In addition, instead of the switch means, a selection means for automatically selecting either the DID receiver 16 or the caller ID receiver 26 may be provided in accordance with the DID number from the fax modem unit 1 or the caller ID.

As described above, according to the present invention, the efficiency of work is increased because the fax document is automatically distributed by analyzing the calling party number which is automatically received, and even if the user increases, personal fax reception is possible if the user registers only the calling party number. There is no need to install hardware, and since the service provider uses the calling party number, it is possible to realize 1 person 1 fax without additional cost.

Claims (4)

In a fax distribution system for receiving a fax signal and caller identification information through an exchange or a general telephone line to distribute the fax signal, Receiving means for receiving the caller identification information; Processing means for analyzing and processing caller identification information received by the caller identification information receiving means; Storage means having a caller identification information storage area for storing caller identification information that a user wants to receive in correspondence with the caller identification information, a fax storage area for each user, and a common fax storage area; The received fax signal and the caller identification information analyzed by the processing means are received to determine whether there is a user corresponding to the desired caller identification information, and when it is determined that there is a user corresponding to the desired caller identification information, the fax signal is received. Receiving information analyzing means for storing in the user's fax storage area and storing the fax signal in the common fax storage area if there is no user corresponding to the desired caller identification information and forwarding the reception log to the user. Fax distribution system, characterized in that provided with. The method of claim 1, wherein the identification information of the caller is a fax distribution system, characterized in that the DID number or caller number. 3. The apparatus according to claim 2, further comprising: DID receiving means for receiving a DID number, DID processing means for processing a DID received by the DID receiving means, caller ID receiving means for receiving a caller ID, and caller ID receiving means. Install all the caller ID processing means for analyzing and processing the received caller ID, The storage means stores the DID storage area stored in correspondence with the IDs of the DID numbers generated by the number of users in advance and the fax storage area of the user created by the number of users in advance and the ID of the caller that the user wants to receive. To install all the caller ID storage areas that are stored. And a switch means for selecting one of the DID receiving means and the caller ID receiving means. A fax distribution method for distributing fax signals by receiving fax signals and caller identification information through an exchange or a general telephone line, Receiving the caller identification information; Analyzing and processing the received caller identification information; Determining whether there is a user corresponding to the desired caller identification information based on the received fax signal and the analyzed caller identification information; If it is determined that there is a user corresponding to the desired caller identification information, storing the fax signal in the user's fax memory area; If it is determined that there is no user corresponding to the desired caller identification information, storing the fax signal in a common fax memory area; Storing the reception log, Performing matching of the reception log with a person in charge; Fax distribution method comprising the step of transmitting the received log to the person in charge.

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